Lotte New York Palace

$766

/ night

Avg. for October

Prices for Lotte New York Palace

Select dates to see prices and availability

$766

/ night

Avg. for October

Monthly average prices

Nightly prices at Lotte New York Palace average $421 in August, the cheapest month, and $977 in December, the most expensive, based on the last 12 months.

Average nightly price at Lotte New York Palace by month, last 12 months (USD)
Month	Average price
January	$499
February	$503
March	$584
April	$579
May	$619
June	$742
July	$640
August	$421
September	$863
October	$766
November	$713
December	$977

Most expensive: December (~$977)

Cheapest: August (~$421)

About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless int...

Amenities

Business amenities

Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.

Dining

Enjoy a meal at Gold Room or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee.

Rooms

Stay in one of 909 guestrooms featuring plasma televisions. Premium TV channels provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Location

A stay at Lotte New York Palace places you in the heart of New York, within a 5-minute walk of 5th Avenue and Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.6 mi (1 km) from Times Square.

What's nearby

5th Avenue(0.1 miles)
Rockefeller Center(0.1 miles)
St. Patrick's Cathedral(0.1 miles)
Madison Avenue(0.2 miles)
Top of the Rock Observation Deck(0.3 miles)
Radio City Music Hall(0.3 miles)
Museum of Modern Art(0.3 miles)
Grand Central Terminal(0.5 miles)
Broadway(0.6 miles)
Chrysler Building(0.6 miles)
Times Square(0.6 miles)
Central Park(0.6 miles)
Bryant Park(0.6 miles)
Broadway Theatre(0.6 miles)
New York Public Library(0.7 miles)
LaGuardia Airport (LGA)(10.2 miles)
Teterboro, NJ (TEB)(12.4 miles)
Newark Liberty Intl. Airport (EWR)(17.8 miles)
John F. Kennedy Intl. Airport (JFK)(17.6 miles)
Linden, NJ (LDJ)(23.4 miles)

Parking
Restaurant
Business Center
Room Service
Valet Parking
Tour Desk

Show all

Location

455 Madison Avenue, Midtown Center, New York (and vicinity), New York, United States of America

5th Avenue (0.1 miles)

Rockefeller Center (0.1 miles)

St. Patrick's Cathedral (0.1 miles)

Madison Avenue (0.2 miles)

Top of the Rock Observation Deck (0.3 miles)

Radio City Music Hall (0.3 miles)

More location info

Room options

Room, 1 King Bed, Accessible (Skyline Cathedral View)

Room details

1 King Bed

Sleeps 2

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Suite (Towers Penthouse)

Room details

1 King Bed

and

1 Queen Bed

Sleeps 4

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 King Bed, Accessible, Tower (Corner)

Room details

1 King Bed

Sleeps 4

1210 ft²

Air Conditioning

Deep Soaking Bathtub

Separate Bathtub and Shower

Executive Suite, 1 King Bed, Accessible, Tower

Room details

1 King Bed

Sleeps 4

655 ft²

Air Conditioning

Separate Living Room

Separate Bathtub and Shower

Room, 2 Double Beds, Tower

Room details

2 Full Beds

Sleeps 4

465 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Suite, 1 King Bed, Tower (Corner)

Room details

1 King Bed

Sleeps 4

1210 ft²

Air Conditioning

Separate Living Room

Deep Soaking Bathtub

Room, 2 Queen Beds, Accessible, Tower

Room details

2 Queen Beds

Sleeps 4

465 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

Room details

2 King Beds

and

2 Queen Beds

Sleeps 8

Air Conditioning

Private Bathroom

Crib(s) (Free)

Family Suite (Palace, King and Two Doubles)

Room details

1 King Bed

2 Full Beds

, and

1 Sofa Bed

Sleeps 8

765 ft²

Air Conditioning

Deep Soaking Bathtub

Sofa Bed

Room, 2 Double Beds, Accessible (Cathedral View)

Room details

2 Full Beds

Sleeps 4

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Suite, 1 Bedroom (Palace, King)

Room details

1 King Bed

Sleeps 3

790 ft²

Air Conditioning

Deep Soaking Bathtub

Sofa Bed

Executive Suite, 1 King Bed, Tower

Room details

1 King Bed

Sleeps 4

655 ft²

Air Conditioning

Separate Living Room

Deep Soaking Bathtub

Suite, Tower (Towers Skyview Suite)

Room details

1 King Bed

Sleeps 2

Air Conditioning

Private Bathroom

Crib(s) (Free)

Room, 1 King Bed, Accessible, Tower

Room details

1 King Bed

Sleeps 2

465 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

Room details

1 King Bed

and

2 Queen Beds

Sleeps 6

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Superior Room, 1 King Bed, Accessible

Room details

1 King Bed

Sleeps 2

360 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 2 Double Beds (Skyline Cathedral View)

Room details

2 Full Beds

Sleeps 4

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Palace Studio Suite King

Room details

1 King Bed

and

1 Sofa Bed

Sleeps 4

405 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Superior Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Superior Room, 2 Double Beds, Accessible

Room details

2 Full Beds

Sleeps 4

360 ft²

Air Conditioning

Private Bathroom

Crib(s) (Free)

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

Room details

2 Full Beds

Sleeps 4

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Suite, 2 Bedrooms, Corner

Room details

1 King Bed

and

2 Queen Beds

Sleeps 6

1675 ft²

Air Conditioning

Deep Soaking Bathtub

Separate Bathtub and Shower

Suite, Tower (Corner with Pantry)

Room details

1 King Bed

Sleeps 3

1210 ft²

Separate Dining Area

Air Conditioning

Deep Soaking Bathtub

Separate Bathtub and Shower

Accessible Towers Corner Suite with Pantry

Room details

1 King Bed

Sleeps 2

Air Conditioning

Sofa Bed

Private Bathroom

Executive Studio, 2 Queen Beds, Tower

Room details

2 Queen Beds

Sleeps 4

655 ft²

Air Conditioning

Separate Living Room

Deep Soaking Bathtub

Room, 1 King Bed (Cathedral View)

Room details

1 King Bed

Sleeps 2

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Family Suite (Palace, 2 Kings)

Room details

2 King Beds

and

1 Sofa Bed

Sleeps 6

765 ft²

Air Conditioning

Deep Soaking Bathtub

Sofa Bed

Room, 2 Double Beds (Cathedral View)

Room details

2 Full Beds

Sleeps 4

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Superior Room, 2 Double Beds

Room details

2 Full Beds

Sleeps 4

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Hastens Ultimate Sleep Suite

Room details

1 King Bed

and

1 Queen Bed

Sleeps 6

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Suite, 1 Bedroom (Towers, King)

Room details

1 King Bed

Sleeps 4

1065 ft²

Air Conditioning

Separate Living Room

Deep Soaking Bathtub

Room, 1 King Bed, Tower

Room details

1 King Bed

Sleeps 2

463 ft²

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Room, 1 King Bed (Skyline Cathedral View)

Room details

1 King Bed

Sleeps 2

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Room, 1 King Bed, Accessible (Cathedral View)

Room details

1 King Bed

Sleeps 2

360 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Signature Suite (Palace)

Room details

1 King Bed

Sleeps 3

1160 ft²

Air Conditioning

Deep Soaking Bathtub

Private Bathroom

Signature Suite, Accessible (Palace)

Room details

1 King Bed

Sleeps 3

1160 ft²

Air Conditioning

Separate Living Room

Deep Soaking Bathtub

Suite (Imperial)

Room details

1 King Bed

Sleeps 8

Air Conditioning

Private Bathroom

Rollaway or Extra Beds (Extra Fee)

Guest reviews of Lotte New York Palace

8.5

Fabulous

Based on 2,278 verified reviews

Who stays here?

Business

16%

Couple

33%

Family

36%

Group

10%

Solo

What guests think

AI-generated summary based on recent guest reviews

Lotte New York Palace blends a grand historic setting with often warm service and roomy accommodations, but repeated feedback cites dated guest rooms, limited or costly amenities, and operational strains during busy periods.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Many highlight walkable access to Rockefeller Center and St. Patrick’s Cathedral, memorable holiday decor, and the hotel’s elegant public spaces, bars, and courtyard. Common frustrations include long lines at check-in, slow elevators, pay-to-use Wi‑Fi, no in‑room coffee, and crowds in peak seasons. Expect elegant surroundings, a prime location, and attentive staff, alongside aging rooms and occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Grand public spaces, courtyard, and bars (Gold Room/Rarities) earn praise, and the spa is appreciated. However, guests repeatedly note limited or closed dining options and long elevator waits, especially during busy periods.

Related guest reviews

Dikran Howard

Dec 29, 2024

Stayed 6 nights

This is a beautiful hotel in the perfect part of town. The structure is iconic, and the lobby is beautiful. The Christmas vibe is excellent (trees, Santa, hot chocolate bar, etc.). Complaints about elevator wait time are valid, and our room safe did not work. The bathroom is cramped with little surface space for toiletries. Again, it is a stunning hotel, which attracts a lot of tourists.

Durant

Aug 4, 2025

Stayed 3 nights

Lotte is centrally located in midtown within walking distance to many tourist destinations. The Lotte was chosen due to Spa services located in the building and easy access by elevator.

Konnie

Dec 12, 2024

Stayed 3 nights

Our first time staying here. We booked a double King room facing the city (not Cathedral). View was ok. Room was spacious and clean. Bathroom could be bigger. It needed shelves below the sink for space to put toiletry bags. The lobby and the courtyard were lovely with Christmas decorations. Staffs there were all really nice. The Gold bar was a nice place to have a drink. Our only complaint is the wait time for an elevator to go down. It took a very long time to get one when you are at the high floors. We were on the 36th floor and each time we want to go downstairs, it took at least 10-15 mins plus making a few other stops going down. Give yourself at least 30 min buffer time if you have a reservation somewhere. The holiday season is the busiest here, but the most beautiful! We loved how they had Santa visit in the lobby and on Saturdays, there’s a free tour of the mansions. The history was amazing! We loved it! The hotel is also very convenient walking distance to many attraction sites and restaurants/cafes/bars. We will probably come back again next year!

Tomas

Jul 17, 2025

Stayed 5 nights

The hotel has a great location, rooms are a bit dated for a 500$ a night hotel, main restaurant closed all week, hotel bar only has snacks and no food to order, the staff wasn’t that friendly,

Regina

Jul 28, 2025

Stayed 3 nights

Amazing staff and service! Esp the bell staff. The courtyard and summer bar were amazing. Beautiful Hotel! Room service was divine

Steven

Feb 16, 2025

Stayed 1 night

No place in hotel to eat lunch. Otherwise very nice

amanda

Dec 8, 2024

Stayed 4 nights

Visited at the beginning of December, the property, staff and decorations are first class. Very busy due to the time of year, to be expected but the lift situation is quite annoying. Only six lifts and at checkout time, 11am we waited 25 minutes to get to the lobby. I mentioned to get in a lift but my husband and daughter walked down 21floors to the lobby. I suppose that’s the difference with an older hotel, just be prepared during holidays and plan you departure accordingly. Would definitely stay here again

Todd

May 18, 2025

Stayed 3 nights

Magnifico! The Golden Room is one of the most beautiful bars I’ve been to.

Melissa Darby

Dec 9, 2024

Stayed 3 nights

Property was decorated amazingly & the people were lovely. Downside is a huge hotel with SIX elevators. At one point, only three were working. The wait to go up or down was ridiculous. We walked down TWENTY FLIGHTS of stairs MORE THAN ONCE with my 2 kids. To pay that amount for a hotel and have to walk down twenty flights of stairs twice is insanity. As much as we loved all the Christmas decor & touches, we will not be staying there again.

Joyce

Jun 9, 2025

Stayed 2 nights

Fantastic location with superb service. The highlight was the Rarities bar that was perfect to entertain colleagues/friends from Japan. And my room overlooked St Patrick’s Cathedral.

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AI-generated summary based on recent guest reviews

Cleanliness

Public areas and many rooms are described as clean, but reports of worn carpets, peeling wallpaper, grime or mildew, and maintenance issues recur. Housekeeping misses (e.g., rooms not serviced) are also mentioned.

Related guest reviews

Young Min

Mar 2, 2025

Stayed 1 night

Location is great! However, the guest room is not well maintained at all. The carpets looked very worn. There is no fan in the bathroom so the mirror fogs up and the smell of mildew lingers. The hand towel holder was underneath the sink so it was uncomfortable. Also, the bathtub drained very, very, very slowly. How did the cleaning staff not pick that up? Lastly, the staff at the coffee shop was not professional at all. The staff carried on their conversations rather than attending to my order.

Amy

Jul 13, 2025

Stayed 3 nights

Our room was nice but definitely could use some TLC. Wallpaper was peeling off the wall near the windows and the bathroom had several areas that showed built up grime. My biggest complaint is having to pay $16 per day for WiFi. In this day and age, every hotel provides guests complimentary WiFi, so this felt outrageous.

Ashley

Aug 29, 2025

Stayed 5 nights

We arrived to a room that had glass shards all over the bathroom floor and clearly had not been washed or cleaned well before our arrival. Surprised to see no in room coffee, no basics even (no bottle opener,) terribly small beds, old and tattered finishings. The shower was plugged and water wouldn’t flow through - overall NOT as advertised or anything that we paid for. Would not recommend.

azniv

Aug 13, 2025

Stayed 3 nights

There was mold in our room and staff were very unaccommodating.

Carlos

Sep 30, 2025

Stayed 2 nights

Clean and Soacious Room

Montse

Nov 9, 2025

Stayed 7 nights

Service was warm and attentive throughout my stay, and everything felt clean, comfortable, and well-kept. My room was spacious for NYC, with a lovely view, and the bed was extremely comfortable. Overall, a fantastic stay — elegant, convenient, and memorable. I would definitely return!

SHEILA

Apr 29, 2024

Stayed 3 nights

I would have given 5 stars but the bathroom tub did not drain so I was showering in a tub full of cold water and it was very slippery. The maid had to have seen the standing water always in the tub :(

EDUARDO

Jan 5, 2025

Stayed 5 nights

The stay was ok, nothing too special. The doors on the floor and in the closet were very worn. Not to mention that inside the mini bar in the room there was moldy food from other guests that had certainly been there for many days.

Lisa

Jun 15, 2025

Stayed 5 nights

Very clean & felt safe in that area as a fmly of 4 exploring nyc. The employees were very helpful answering any questions we had as well. Our kids had a great first trip to NYC!

Adam

Sep 15, 2024

Stayed 1 night

We’ve stayed here many, many times, and even got married here. However, it appears that the wear and tear are catching up to this property. When we got to our room, there was gum smashed in the carpet, knobs in the bathroom were coming off, etc. It’s just not the same as it used to be.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious for NYC with standout cathedral or city views, but decor and fixtures feel dated in many. Wi‑Fi access is often pay‑to‑use and occasionally unreliable.

Related guest reviews

ANGELA

Aug 8, 2025

Stayed 1 night

The furniture was clearly outdated and worn, the electrical fixtures appeared unsafe, and the air conditioner made a constant, loud rattling noise that disrupted my rest. Given the price, the condition of the room was unacceptable.

Tim

Jan 14, 2025

Stayed 6 nights

The rooms are Holiday Inn Standard at most, showering in a bath tub is just not what you without expect at a hotel that’s called The Pallace and charges rates according to its name. The beds are mediorce and the HVAC, too

Michael

Jul 21, 2025

Stayed 3 nights

Friendly staff, extremely convenient. The rooms are spacious for New York but certainly not new.

simona Francesca

Apr 25, 2025

Stayed 5 nights

We upgraded to the tower room. However, one of the elevators did not work causing long wait la to get in an out of the room. We didn’t have a kettle and after requesting it we had to request tea cups multiple times before getting them. When we got them they were taken away but not replaced and we needed to start again. The view from the room was amazing but the additional services useless. For example they would run a bath for you but there was no bath tub in the room. The internet was included with the upgrade but would not work all the time. Overall quite disappointing construction the 175 dollars a night upgrade plus taxes plus historical preservation tax.. I would not recommend honestly.

Christina

Apr 24, 2025

Stayed 2 nights

George is the very best part of the hotel!! We love him!!! Wifi barely worked :(

ELENA

Nov 9, 2024

Stayed 4 nights

Nice room with beautiful views I just with the beds would be queen Instead of doubles since there is enough room for them Thanks

Montse

Nov 9, 2025

Stayed 7 nights

Catherine

Oct 20, 2025

Stayed 1 night

Great views but rooms seemed old

Herve

Oct 17, 2025

Stayed 6 nights

So we had great expectation for a super pricey room. The room was big and the view great, but the decor of the room was unimpressive, with 1975 electronics controls half of which don't work and you have to spend 15 minutes to figure out how to turn off the lights... The bathroom is really unimpressive, Hampton Inn type of shower curtain with the bells at both ends coming off the wall. No coffee maker in the room. Hotel lobby is always a zoo, you do not feel the love from most of the staff....

Karla

Oct 5, 2025

Stayed 2 nights

I have stayed at this hotel for 20+ years. The location is amazing. All construction in the courtyard is completed. The view of St. Patrick's is fabulous. The rooms are spacious and clean. The staff is friendly and helpful.

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AI-generated summary based on recent guest reviews

Service

Many guests praise warm, attentive staff—especially bell and concierge teams—and helpful early check‑ins or quick fixes. Others cite long lines at reception and inconsistent or curt service, with occasional delays or missed housekeeping.

Related guest reviews

Karina

Jul 25, 2025

Stayed 3 nights

We had an incredible stay at the Lotte New York Palace Hotel! From the moment we arrived, the staff was warm, attentive, and genuinely friendly. They made us feel welcomed and well cared for throughout our visit. One of the highlights of our stay was the breathtaking view from our room; it truly made our time in New York feel magical. We chose this hotel because it’s the iconic filming location for Gossip Girl, and to our delight, two amazing staff members offered to give us a tour. That extra thoughtfulness made the experience so much more special and unforgettable.

Karen

May 29, 2025

Stayed 3 nights

Excellent location and fabulous service

Alexey

Oct 19, 2025

Stayed 2 nights

Hotel is good but totally mismanaged. Staff are not organised , waiting everywhere like check in , check out, waiting to have breakfart (while other people are waiting for breakfast bills occupying tables) , waiting to leave luggage etc. Hotel staff are not friendly because not organised and see all this shambles. Hotel manager should be fired or get training how to run operations.

Regina

Jul 28, 2025

Stayed 3 nights

Amazing staff and service! Esp the bell staff. The courtyard and summer bar were amazing. Beautiful Hotel! Room service was divine

Sherri Lyn

Aug 21, 2024

Stayed 3 nights

This property is amazing. It is the only place we will stay when we came. The customer service and friendliness of the staff is second to none. They have the BEST bellmen, especially Thomas & Ray & George Martell. They were all fabulous and seriously go above and beyond every time we’re there. Also Jorge at the front desk/reception is awesome!! Seriously the best hotel in all of Manhattan!!!

Stella

Oct 14, 2025

Stayed 4 nights

My daughter and I had a wonderful stay. Concierge helped us get car service from and to the airport. They recommended two restaurants that were both delicious and did not disappoint. The Hotel is a prefect spot, next to all the great shops and store.

Pamela Jae

Jun 7, 2025

Stayed 3 nights

Amazing hotel! Every detail was perfect! We flew in hours before check in and they allowed us to check in early at no extra charged! The hotel is clean and the staff are friendly! The room was so beautiful. Our tv wasn’t working so we called front desk… someone was up within 5 mins… couldn’t fix the tv so he brought us a new one! It was all done within 15 mins. The hotel smells great! The shower products were so luxurious. This hotel was worth every penny! Thank you so much for making our 10 year anniversary special!

Amanda

Oct 12, 2025

Stayed 2 nights

Great location, friendly staff.

Jonathan

Mar 16, 2025

Stayed 2 nights

The hotel was absolutely beautiful and staff members were accommodating. We were granted early access to our room, which was key, based on our itinerary. The only drawback was the check-in process. Stood in line for over 30 minutes.

Sidia

Jan 16, 2025

Stayed 1 night

The service was superior to expectation. I received an early check-in without hassle upon arrival. White glove Bellmen service made it a pleasure to stay. They were dressed in fashion and ready in a flash to arrange a taxi, store your luggage, open the door or simply greet you with a smile. Elegance would be the best word to describe them all. And at a fraction of the cost of staying at other luxury hotels in NYC. The lobby smelled fresh and inviting. The hotel was decorated spectacularly over the holiday season which put you in the festive mood. Not as crowded as some luxury hotels where tourists pour in just to take photos or order a drink. Location is excellent to walk to Rockefeller or Times Square, Central Park, Shops on 5th Avenue etc... I definitely would stay at Lotte again!

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AI-generated summary based on recent guest reviews

Location

Central Midtown location near Rockefeller Center and St. Patrick’s Cathedral is highly walkable and convenient to transit, shopping, and sights. Holiday periods can feel crowded in the area and lobby.

Related guest reviews

Dikran Howard

Dec 29, 2024

Stayed 6 nights

Yankai

Dec 12, 2024

Stayed 4 nights

Convenient location

Andrea

Jun 10, 2025

Stayed 1 night

Great location

Nancy

Aug 5, 2025

Stayed 1 night

Great hotel! Perfect location.

Crysta

Aug 30, 2025

Stayed 2 nights

Great location, beautiful hotel and walking distance to Rockefeller and wonderful restaurants around the area. Quick trip down 5th ave for some shopping.

Lanna

Aug 6, 2025

Stayed 4 nights

Beautiful hotel, very convenient location, quick and efficient check-in/check-out process

marcelino

Aug 4, 2025

Stayed 2 nights

Loved that St Pats was right across the street!

Delphine

Apr 14, 2025

Stayed 4 nights

Wonderful location. Close to Central Park and everything was in walking distance.

Amanda

Oct 12, 2025

Stayed 2 nights

Great location, friendly staff.

DANIEL

Jul 13, 2025

Stayed 3 nights

Beautiful property with the perfect location. One street from St Patrick’s church and Rockefeller Center.

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AI-generated summary based on recent guest reviews

Dining

Bars and room service are enjoyed by many, but on‑site dining can be limited or closed and is widely considered expensive. Café lines are often long and breakfast quality/service feedback is mixed.

Related guest reviews

Tomas

Jul 17, 2025

Stayed 5 nights

The hotel has a great location, rooms are a bit dated for a 500$ a night hotel, main restaurant closed all week, hotel bar only has snacks and no food to order, the staff wasn’t that friendly,

gene

Jul 7, 2025

Stayed 3 nights

Breakfast was to expensive but the coffee was great

Elena

Apr 14, 2025

Stayed 3 nights

The dining options are poor. The food in the bar isn’t tasty. Room is great. Hotel is beautiful. Location is perfect. It’s sad that in such place we had to pay for the internet.

Todd

May 18, 2025

Stayed 3 nights

Magnifico! The Golden Room is one of the most beautiful bars I’ve been to.

Maud

Apr 4, 2025

Stayed 2 nights

Loved the beautiful Lotte New York Palace, our family had a great time! Mom and dad also enjoyed the fantastic cocktails of the

Joseph

Oct 27, 2024

Stayed 2 nights

Great hotel in an awesome location walking distance to Rockerfeller Center and shopping. The restaurant is great. The only downside to this hotel is the hostess at the restaurant was rude and did not make for a good first impression. Other than that great place.

Monica

May 19, 2025

Stayed 1 night

Food service and room of the Villiard Restaurant was not good. Everything else I really liked!

Mario

May 16, 2025

Stayed 1 night

The mother’s day brunch was no where near a brunch. And the way to pull some shenanigans with the bill no one wanted to help me so I just paid it awful service.

Susan

Jun 16, 2025

Stayed 3 nights

We had a wonderful visit at Lotte. The location is perfect. We loved our room (King overlooking St. Patrick's - gorgeous view). It's a beautiful building! We enjoyed having a nightcap in the bar, and the coffee shop was very convenient. We will definitely be back!

Joyce

Jun 9, 2025

Stayed 2 nights

Fantastic location with superb service. The highlight was the Rarities bar that was perfect to entertain colleagues/friends from Japan. And my room overlooked St Patrick’s Cathedral.

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AI-generated summary based on recent guest reviews

Bill

3 weeks ago

Stayed 3 nights

Great location with helpful staff. Would stay here again.

Dawn

4 weeks ago

Stayed 3 nights

A wonderful property. Exceptional staff, welcoming, helpful, enthusiastic. Shout out to Michael at the front desk, great reception and guidance on our stay and trip!

mario J

Sep 11, 2026

Stayed 5 nights

Tamsin

Sep 2, 2026

Stayed 8 nights

Had a wonderful stay with an incredible view of St Patrick’s Cathedral from our upgraded room. Location perfect for us. Staff were so helpful, professional and friendly. Housekeeping were great especially Diana. Highly recommend.

Marc And Hera

Aug 29, 2026

Stayed 1 night

Everything looks perfect from check-in to check out. The room, the restaurant, the coffee shop and room service were all great.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 02:00

Before 11:00

Security deposit

USD 100 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Lotte New York Palace

Is parking available at the hotel?

Yes, valet parking is available at the hotel. Guests can take advantage of this service for their convenience.

What type of breakfast is offered and what are the serving hours?

Breakfast options include in-room dining, and guests can enjoy a variety of meal choices. Specific serving hours are not mentioned.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and possible additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel provides disabled access features, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located on Madison Avenue, just a short walk from landmarks such as St. Patrick's Cathedral (0.1 miles), Rockefeller Center (0.2 miles), and Times Square (0.7 miles).

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Instant AI responses are based on hotel information

Considering this hotel for your New York (and vicinity) trip?

What do room rates usually run at Lotte New York Palace in New York?

Over the next 60–90 days, room rates at Lotte New York Palace in New York typically land around $743 a night for two guests, ranging from $582 up to $2,655 on peak dates.

When is the quietest time to visit Lotte New York Palace in New York?

July is the quietest month to visit Lotte New York Palace in New York, while December is the busiest month for demand. If you prefer fewer crowds and easier availability, aim for early-to-mid summer rather than late autumn or winter.

Which month has the lowest room rates at Lotte New York Palace in New York?

August is the cheapest month to stay at Lotte New York Palace in New York, averaging $506 a night; December is the priciest, averaging $1,145. August’s lower rates come even though the quietest month for crowds is July.

What attractions and traveler types is Lotte New York Palace in New York best suited for?

The Lotte New York Palace in New York sits steps from landmarks like Rockefeller Center, St. Patrick's Cathedral and Grand Central Terminal, making it ideal for shopping and sightseeing. The hotel’s mix of luxury, business and spa themes also suits families and couples seeking central convenience.

How do Lotte New York Palace’s rates compare with nearby hotels in New York?

Lotte New York Palace is cheaper than 10 of 19 comparable hotels nearby, with a typical median of $698 a night versus about $776 for peers.

How does the nightly price at Lotte New York Palace in New York (and vicinity) compare to recent weeks?

The current price at Lotte New York Palace in New York (and vicinity) is $763 per night for 2 guests, which is typical for this hotel: within 5% of its $741 average over the last 60 days. Most nights over that period fell between $451 and $2,057.

Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $807
11 $590	12 $574	13 $790	14 $1,653	15 $1,132	16 $730	17 $731
18 $509	19 $1,700	20 $2,066	21 $954	22 $771	23 $771	24 $795
25 $495	26 $740	27 $782	28 $1,257	29 $746	30 $808	31 $884

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Su	Mo	Tu	We	Th	Fr	Sa
1 $735	2 $710	3 $1,277	4 $763	5 $763	6 $579	7 $579
8 $500	9 $787	10 $763	11 $805	12 $795	13 $615	14 $638
15 $787	16 $763	17 $829	18 $805	19 $778	20 $591	21 $586
22 $653	23 $634	24 $669	25 $1,090	26 $1,148	27 $848	28 $707
29 $763	30 $809