Is parking available at the property?

Parking is available on-site, with valet parking offered at a fee of USD 106.54 per day. Height restrictions apply for parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays and weekends from 7:00 AM to 11:00 AM for a fee, approximately USD 35 to 54 per person.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 250 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, subject to availability and potential additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in New York, just steps from Grand Central Terminal and 6 minutes on foot from 5th Avenue. It is 0.4 miles from Rockefeller Center and 0.6 miles from Times Square.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 50 per night, subject to availability. Guests are encouraged to request this in advance.

InterContinental New York Barclay Hotel

Average nightly price at InterContinental New York Barclay Hotel by IHG by month, last 12 months (USD)
Month	Average price
January	$327
February	$445
March	$396
April	$374
May	$416
June	$538
July	$439
August	$344
September	$697
October	$492
November	$453
December	$565

What guests think

InterContinental New York Barclay Hotel by IHG draws praise for its Midtown East location, classic lobby and bar, and generally comfortable, well-appointed rooms, with many guests highlighting friendly staff and a calm base within walking distance of major sights.

Rooms are often spacious and beds comfortable, though some are small with thin walls, occasional HVAC or drainage issues, and patchy in-room Wi-Fi. Service is frequently warm, but several reviews report long check-in lines, slow responses, and billing or minibar disputes. On-site dining and breakfast get mixed feedback—quality can be good, yet venues are small and prices high; many disliked daily amenity or resort fees and felt the credit poor value. Expect an elegant, central stay with strong basics and some cost and consistency trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular lobby bar and a small on-site restaurant; rooftop access is restricted to penthouse suites. Parking is available via valet or a nearby garage and can be pricey.

Related guest reviews

8

Kong

Apr 6, 2025

·

Stayed 2 nights

The good: great location (close to Grand Central and a couple of Subway stations), quiet rooms (11th floor), reasonable living space, great shower, and neat lobby/bar areas. The not-so great (not a deal-breaker): the roof-top terrace on the website is only for penthouse guests, the TV/remote in the room is very slow, a resort fee.

8

James

Mar 20, 2025

·

Stayed 2 nights

Besides attractive room, appreciated cocktail bar, which had a vibr a nt, communal vibe. Geat walkable location in Manhattan.

10

Yuri J.

Feb 17, 2025

·

Stayed 6 nights

centrally located in new york, safe and many restaurants around, also the lobby bar has food and stays open late so was great for a drink after dinner

4

Hugh

Nov 18, 2024

·

Stayed 1 night

Good location, rooms and enmities, but understaffed for check in, reception and room service. Rooms not ready on time. Good value for money. Bar staff was fantastic and friendly

8

Maria

Jul 19, 2024

·

Stayed 5 nights

Wonderful hotel. The only thing that bothered me was the false advertising around the rooftop. I booked this hotel thinking that we’d have a great rooftop space to relax and have a drink. We found out upon arrival that the rooftop is only available if you book the penthouse.

8

Andrea

May 12, 2024

·

Stayed 1 night

Just a quick overnight stop on this trip. This is a beautiful hotel with a great lobby bar offering live music on Saturday evening. Guestrooms are spacious and well appointed. We had a corner room and it was surprisingly quiet for NYC. Comfortable beds and great in-room coffee. The bathroom walls and ceiling needed to be wiped down and cleaned better, but the heated floors are a nice touch! Also could use a second set of slippers and bathrobe for a room with two guests noted in the reservation. Well located midtown, we picked it to be close to Lexington shopping and our favourite restaurant walking distance away. Would definitely stay here again.

8

Robert

Apr 30, 2024

·

Stayed 4 nights

They should have outside terrace as show on promotional photos. But they don't

10

joseph

Dec 11, 2023

·

Stayed 1 night

One small restaurant and bar with limited hours.

10

Olaf

Aug 10, 2023

·

Stayed 1 night

Our second time in this fine hotel, the staff is great, the rooms are super nice and clean, and the location is great, we walked all over town. Also parking was easy, you can either valet, or self park right across the street. In the evening you can catch a great drink in the bar downstairs. Definitely coming back:)

10

Andrew

Mar 28, 2023

·

Stayed 3 nights

Bar with live orchestra

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Cleanliness

Generally clean and well maintained, but some guests found poorly serviced rooms or lingering trays, and a few noted mold or similar issues. Several reviews mention receiving a Legionnaires’ advisory during their stay.

Related guest reviews

2

Sandy

Sep 10, 2025

·

Stayed 1 night

We checked in late and when we got to the room, the room has trash in there, towels on the floor, and the bed frame is torn. The water in the shower does not go down smoothly and built up while taking the shower.

4

Melissa

Jun 2, 2025

·

Stayed 3 nights

Before booking I made sure there was the option to pay for a pull out bed for a child as our children cannot sleep in the same bed. In correspondence with the Intercontinental, we were informed that we would get one if available. This was a special occasion for our eldest child. When we arrived we were told no such bed would even fit in the room and the hotel doesn't have any! Instead, front desk tried to upsell us a room which would make no improvement to our situation for a very large sum per night. There was no empathy. Our sleep has been awful. Furthermore our bed had a large hole taped over, there was mold in the shower and small rips in bed sheets. What do you say to children asking why there are holes their bedding when we told them it was a 5 star hotel? The bathroom smelled of cannabis. I couldn't work out if it was coming through the duct system or was the hand wash liquid. The buffet is not reasonably priced for young children, so we ate out every morning. Not a child friendly hotel. It served a purpose (good location) but will go to a different NYC hotel next time.

10

Katayoun

Jun 1, 2025

·

Stayed 3 nights

The hotel is very clean, staff

10

Thaimir

May 18, 2025

·

Stayed 2 nights

Clean rooms and nice staff

8

Dora

Jan 11, 2025

·

Stayed 3 nights

The location was convenient. The staff was nice. Check in process was easy and nice. The room was not as clean. Some of the surfaces were not clean, especially the round table—food crumbs and salad leftover’s. There was no conditioner in the shower—this was very inconvenient.

8

Christine

Dec 25, 2024

·

Stayed 2 nights

Property is dated. Hallways seems to always have people’s garbage and room service in the hall. Breakfast buffet is adequate with limited options.

4

Martin

Jun 12, 2024

·

Stayed 4 nights

Room had not been serviced . Shower covered in pubic hair . Sheets dirty . Bedding not changed . Staff in dining area rude

10

Edward

Oct 29, 2023

·

Stayed 1 night

Nice historic hotel. Clean, good service, nice rooms

2

Cristina Del C Langarica

Jul 7, 2023

·

Stayed 1 night

A Legionnaires’ disease outbreak happened/is still probably live in the hotel, this cause at least three people to get sick and I was never informed before arriving to the actual room. Legionnaires’ disease, a severe form of pneumonia and it is transmitted by breathing in water droplets that are contaminated the bacteria. The hotel suggestion was to take colder showers and avoid any sort shower/bathtub if you are feeling sick. On top of that, the room was not ready and they offered me to pay an additional $100 if I wanted to get it right away and finally, people from front desk are just awful, we were told our luggage will be following us to the room which never happened even after 3 phone calls in a 60-min period, when we got to the front desk the only response was, we asked the guys to do it but who knows what happened.

2

Christopher

Jun 9, 2023

·

Stayed 3 nights

Department of health notification received during my stay of legionnaires bacteria in the water. I could not even shower as a result. Disgusting. What was even worse is that while the notice from DOH to the hotel was dated 6/6, I received it on 6/8 after staying and showering in the contaminated water for two days. Absolutely dispicable.

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Rooms

Many rooms are spacious with very comfortable beds and some upscale touches, while others are smaller with thin walls. Guests reported occasional HVAC and drainage problems and intermittent in-room Wi-Fi.

Related guest reviews

10

Michael

Nov 5, 2025

·

Stayed 1 night

Perfect and classy, large rooms

8

Jennifer

Aug 9, 2025

·

Stayed 2 nights

Very nice old hotel. Small rooms but clean and comfortable. Nice staff interactions especially the bell and concierge staff.

6

Steven

Jun 1, 2025

·

Stayed 2 nights

There was a steady noise in the room that came from walls. Made it hard to fall asleep.

10

James

Apr 21, 2025

·

Stayed 3 nights

Very nice hotel and well located. Surprised that the AC did not work the first night. Also, they bill $200 per night for incidentals. Shocked by that.

6

Tommaso

Apr 15, 2025

·

The hotel location is excellent. And it is clean. However, the room was very small and the beds were tiny (too small for two adults so one of us had to share the bed with our 8 yr old son). On the first night I asked for more pillows and they said they had no more pillows. Finally the soundproofing is not good enough for a 5 star hotel. On our last night we couldn’t sleep because of the noise from the neighbors (we could hear everything they were saying). I will not go back.

10

Jennifer

Sep 1, 2024

·

Stayed 2 nights

Thanks for the upgraded room! We had the best time on our mother daughter trip. Charlotte is still raving about the heated floors and all the *gold* in the bathroom. Oh, and the bed was heavenly. We had the best sleep ever. Thank you!

10

Chi Hong

Jul 14, 2024

·

Stayed 5 nights

Everything is excellent, service / clean / location are all great. The only complaint is the wifi ( free one ) never working in my room

8

Nicholas

Mar 4, 2024

·

Stayed 2 nights

Great hotel location for Grand Central, Rockefeller Center, Central Park etc with a classy bar, very comfy beds and clean refurbished rooms. Downsides are thin walls…you can hear a lot in the next room…and high floors don’t give you a view.

8

Jill

Mar 31, 2023

·

Stayed 5 nights

Nice hotel , good location . Internet in the rooms is poor and the walls in the rooms very thin . Not great when the people in the next room talk loud between 1 and 5 am ! But a very nice hotel

8

BETTY

Jan 12, 2023

·

Stayed 19,368 nights

The pipes are blocked. The shower/bath quickly fills up with water, the drainage is clogged, same with the sink. :(

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Service

Staff are frequently friendly and helpful. However, multiple reviews cite long check-in lines, slow responses to requests, and billing or minibar issues.

Related guest reviews

10

Christopher

Jul 11, 2025

·

Stayed 1 night

Best NYC hotel. I’ve been to dozens since I live close to city. Good value and good staff !

10

lynn

Jun 7, 2025

·

Stayed 2 nights

This property is so wonderful. Staff is absolutely amazing. Will most definitely stay here on our next visit!!

4

Jacklyn

May 12, 2025

·

Stayed 2 nights

My friend and I arrived on Friday of Mother's day weekend. The whole point of the trip was for me, a tired mom of two, to have two nights of continuous sleep. Unfortunately on Friday, we were unable to get to sleep because our room was so hot. I called the front desk at 10pm and they said they would send someone to check on the room. By 11:30pm, no one had arrived. So I called the front desk AGAIN. By 12:30 AM, no one had arrived. So I went down to the front desk myself and simply demanded another room because ours had become so hot, we couldn't even be in there anymore. Turns out, the A/C broke in our room. By the time we got settled in the second room, it was 1:30am. Exhausted, I was disgusted to find a questionable brown mark on the wall near the toilette in our new room. Absolutely disgusting. Once I complained to the hotel manager all they could muster up was a free breakfast. Not exactly what I had in mind after having gone through all of that. The second night sleep was no better as the bed in our second room was so uncomfortably soft. There was so support on it.

2

Shujun

May 11, 2025

·

Stayed 1 night

There is no water in the room, I ordered in room dinner but they never showed up and I waited for over an hour to get my dinner. The alarm woke me up at 6am and then the phone in the my room rang. I can hear people using their bathroom next door, very loud. It was such a terrible stay! !

6

Antonia

May 4, 2025

·

Stayed 2 nights

I booked two nights and then added a third. When I checked in, the receptionist said I would have to change rooms after the first night which they had assured me I would not have to do when I added the extra night. Then bill was wrong at checkout and the attendant was irritated that I questioned it finally conceding I was right. Very unprofessional.

10

Jahkila

Apr 7, 2025

·

Stayed 2 nights

I had a great stay here! The staff was so friendly and helpful, especially Sophy at the front desk, who provided great service to me on several occasions. Very charming and unique hotel with a great location. I wouldn’t mind staying here again!

10

Kristina

Feb 10, 2025

·

Stayed 1 night

Top notch from beginning to end. After a long drive into the city I was greeted with the warmth and hospitality of the front desk. The lobby is spectacular, old world charm. The bar staff are friendly and accommodating. The rooms are pristine with highend linens and furniture. I think I found my goto property for future visits!

10

Kimberly

Oct 7, 2023

·

Stayed 1 night

This hotel has been great. I arrived very early for check-in and was able to store my bag and get my check-in started, making it faster later when the room was ready. The front desk staff were all extremely gracious. The room was clean, brightly lit, both USB and regular outlet plugs by the bed for charging devices. All of the furnishings are in good condition, there is a desk and a separate armchair. Dresser and nightstand are actual pieces of furniture, dresser drawers are deep and useable. The room doesn’t have that lingering damp smell that I’ve found in some other hotels. The bathroom has a lighted wall mirror and a magnifying mirror, both are so helpful at a certain age. The shower was clean, white tiled, well-maintained, grout spotless, fixtures in good working order and the provided amenities are of good quality and in full pump bottles. The towels are nice and don’t have that overly bleached smell to them. Note that there is a $25 fee as part of the resort fee that becomes a credit for use in the bar/restaurant downstairs or for room service or the mini-bar, but for a single-night stay, it must be used the day of check-in, it can’t be used the day of check-out, so that is a detail to know and plan around. I would stay here again.

6

Hui-Ming

Jul 20, 2023

·

Stayed 2 nights

Overall, the stay is good. However, the services of the staff can be improved. The reception queue is very long.

4

Inder

Apr 11, 2023

·

Stayed 2 nights

A 30 min checkin line and a 20 min checkout line, missed dinner reservations as a result. Room service was also down, and then to top it off land lines stopped working (the hotel sent us a text message).Unacceptable. Went from a 5 star hotel on prior visits to a 2 star hotel. Being short staffed is not acceptable when paying 1100 including amenity fees. What amenities did I pay for???? I expect a refund on one night of my stay or I will never stay here again. I’ve already began telling colleagues about this hotel.

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Location

Central Midtown East base near Grand Central and major sights; walkable and convenient, with some rooms benefiting from quieter side-street positioning.

Related guest reviews

10

Martha

Jun 29, 2025

·

Stayed 1 night

Good hotel in convenient location

10

Fabiola

Jun 1, 2025

·

Stayed 3 nights

Excellent spot, close enough to the main attractions, but with the quiet that you expect when you're abroad. The room was comfy enought even if it's a standard queen room. Beatiful hall!

10

Kyle

May 26, 2025

·

Stayed 2 nights

Great location!

10

Meghan

May 4, 2025

·

Stayed 1 night

Beautiful hotel with excellent service. Very nice room and a perfect location. Will stay again!

10

Keith

Mar 26, 2025

·

Stayed 2 nights

A fun, comfortable, convenient hotel with professional and friendly staff.

10

Derek

Mar 24, 2025

·

Stayed 3 nights

Very central location and near grand central.

10

Noah

Mar 4, 2025

·

Stayed 2 nights

Great location, newly updated rooms and beautiful lobby. Front desk staff was very kind and flexible with an early check in which was appreciated.

10

Wendy

Jan 6, 2025

·

Stayed 3 nights

Enjoyed the stay very much. Staff was super friendly and helpful. Our room was a perfect size. Perfect location to walk to Radio City & Rockefeller Center and Subway stop was a quick walk as well. Would stay here again.

10

Susan

Jan 5, 2025

·

Stayed 3 nights

Great location just outside the hussle and bussle but easy to walk there. Clean and safe with a large lobby and spacious rooms

10

Joy

Dec 20, 2024

·

Stayed 1 night

The Intercontinental Barkley has become my go to property every time I visit New York City… The hotel is extremely well staffed, in a great walkable location & once inside the rooms- it is quiet. The rooms are very clean, it is extremely safe and there is a lovely coffee shop right off of the front of the hotel. It is within walking distance of Rockefeller Center and has a lovely entrance lobby. I highly recommend staying here!

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Dining

Breakfast and the bar earn praise from some, but many found on-site options small or crowded and prices high; the daily amenity/resort fee credit often feels poor value.

Related guest reviews

6

Nora Fiona

Aug 10, 2025

·

Stayed 5 nights

Pleasant stay, spacious room, breakfast option was buffet only and quite limited, which was disappointing. Otherwise I would highly recommend this hotel. Location was perfect!

10

Rochelle

Jun 7, 2025

·

Stayed 3 nights

My stay was great. My only complaint is the dining options within the hotel. The restaurant is VERY small, but there are lots of good restaurants in the neighborhood.

10

SHAHAB

Mar 23, 2025

·

Stayed 2 nights

Charming classic New York style decoration with old paintings. This place takes you to old glorious days of this country. Room cleaning very fast and prompt. Good breakfast buffet (I wish they add French toast one day). Location was great. Central and close to many locations in walking distance and at the same time not extremely crowded.

8

thomas

Mar 17, 2025

·

Stayed 3 nights

good classical hotel. room was large for NYC. small but good gym and a nice bar. friendly staff and good location. Not so good: breakfast is very expensive and not very elaborated. The invoice is obscure (amenity charge?!) and the offer of 30$ discount/day on expenditures in the hotel is non-existent and therefore a bit of a scam

10

Paolo

Jan 10, 2025

·

Stayed 1 night

Outstanding comfort and care for details. Room comfort A+ (mattress, pillows, bathroom). Outstanding buffet breakfast with continuous supply of freshly cooked food (no large batches left there for hours as in other hotels). Accurate and friendly service. Great value for price in NYC.

8

Christine

Dec 25, 2024

·

Stayed 2 nights

Property is dated. Hallways seems to always have people’s garbage and room service in the hall. Breakfast buffet is adequate with limited options.

8

Dion

Nov 23, 2024

·

Stayed 5 nights

On arrival told there was a $1000 dollar holding fee for 5 nights. The receptionist reduced this to $500 as I stated we wouldn’t be spending this amount at the hotel. We were told that there was a service fee tax on our stay and this was $45 a night. This included some discounts at some shops e.g Bloomingdale’s. Trying to use this discount shopping this was not available in store. This service fee also included $30 dollars per day to use in their restaurant for food/beverage. On leaving, we were given a $450 dollar bill for the service tax and for some nibbles in the restaurant in the evening. On reading the bill, did not take into consideration the $30 included in service fee towards food and beverage. I notified the receptionist which then took this off and gave a bill of $302 dollars. This was then taken off our holding fee and the extra money deposited back the following day. Breakfast was included in our stay and there a very good variety of food in the buffet. Each day the hot breakfast would have different selection with different kinds of sausages, omelettes, veg that set you up for the day. We enjoyed the pastries, salmon, cheeses, yoghurts. In evening we would have a margarita pizza & fries. The food could not be flawed. Well done Chef! Hotel service was mixed. You paid tip for service but felt there was a lack of service sometimes from male waiters/reception. A waitress in the evening and cleaners were kind/hardworking and did not get their names.

8

Crystal

Jul 2, 2024

·

Stayed 1 night

The hotel is great! However, plan on eating out and bringing your own water. Prices for food, water and snack are through the roof.

8

Jill

Mar 31, 2023

·

Stayed 5 nights

Nice hotel , good location . Internet in the rooms is poor and the walls in the rooms very thin . Not great when the people in the next room talk loud between 1 and 5 am ! But a very nice hotel

8

kristin

Mar 27, 2023

·

Stayed 2 nights

The property is conveniently located. Walking distance to most in NYC. But beware of the cost of their buffet breakfast! I had a bagel and coffee and was still charged $44 - the cost of their buffet breakfast! I'd stay here again because of the convenient location and cleanliness, I just learned to go down the street to the coffee shop on the corner for breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $1,803	12 $412	13	14	15 $803	16 $771	17 $776
18 $428	19 $1,427	20 $1,596	21 $855	22 $1,418	23 $591	24 $1,441
25 $367	26 $553	27 $1,407	28 $1,462	29 $505	30 $505	31 $543

Su	Mo	Tu	We	Th	Fr	Sa
1 $502	2 $502	3 $1,407	4 $1,413	5 $430	6 $438	7 $505
8 $349	9 $594	10 $556	11 $1,463	12 $484	13 $505	14 $505
15 $304	16 $1,452	17 $1,451	18 $556	19 $339	20 $339	21 $335
22 $339	23 $339	24 $339	25 $339	26 $339	27 $608	28 $430
29 $322	30 $857

InterContinental New York Barclay Hotel by IHG

Prices for InterContinental New York Barclay Hotel by IHG

Monthly average prices

About this property

Location

Room options

Premium Room, 1 King Bed, Club

Premium Room, 1 King Bed (High Floor)

Classic Room, 1 King Bed, Accessible (Roll-In Shower)

Premium Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room

Classic Suite, 2 Double Beds

Premium Room, 2 Double Beds

Classic Room, 1 Queen Bed, Accessible (Roll-In Shower)

Classic Room, 1 Queen Bed

Premium Room, 1 King Bed, City View

Premium Room, 2 Double Beds (High Floor)

Suite, 1 Bedroom (Dining Area)

Room, 2 Double Beds, Accessible (Communications, Roll-In Shower)

Classic Room, 2 Double Beds

Classic Suite

Premium Suite

Classic Room, 1 King Bed (High Floor)

Classic Room (Upgraded)

Guest reviews of InterContinental New York Barclay Hotel by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about InterContinental New York Barclay Hotel by IHG

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