Name: Sonesta ES Suites Parsippany Morris Plains
Address: 3 Gatehall Drive, Parsippany, New Jersey, United States of America, Parsippany, New Jersey, US
Price range: $124–$154 per night
Rating: 8.58

What guests think

At Sonesta ES Suites Parsippany Morris Plains, travelers consistently highlight spacious, apartment-style suites with full kitchens, generally clean and quiet rooms, friendly front-desk service, and a decent free breakfast, plus a convenient location near highways, restaurants, and shopping.

Several reviews note the pool or hot tub being closed and that reaching breakfast or amenities requires walking outdoors between buildings. Guests frequently mention a $250 security hold and occasional third-party parking fees, plus housekeeping that is limited or by request during longer stays. Expect roomy, practical accommodations with friendly service, but check amenity status and policies in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests found the pool and hot tub closed or under maintenance, and amenities like breakfast, gym and pool require walking outdoors between buildings. Pet friendly with laundry on site; some report a poorly lit rear lot and third-party parking fees.

Related guest reviews

8

Robert

Nov 2, 2025

·

Stayed 8 nights

Room was fine. Biggest issue was no parking lot lights in the far rear lot closest to our room. It was pitch black and in my mind unsafe and totally unacceptable

6

Stephanie

Sep 6, 2025

·

Stayed 4 nights

The staff at the front desk that checked us in, was very helpful and polite. My room was ok. My family and I had the two bedroom suite with a kitchen. The ice maker didn't work. There was only 4 towels in the room for 2 adults and 2 children for a weeks stay. There wasn't a lot of pots and pans, or casserole dishes, no sheet pans.. so if you plan to cook, you will need to bring/buy what you will need. There wasn't a stopper for the drain in the kitchen. The dishwasher leaked water. The rooms needed some updates. The pool nor jacuzzi was open. The outdoor grill did not work. Only one side of the parking lot was lit up at night. The breakfast unfortunately was also terrible. The eggs didn't seem to be real eggs. Over all I give the hotel a 2/3 star rating, but that is based only because of the front desk staff. They were wonderful. I would not stay here again.

8

Jalal

Jun 24, 2025

·

Stayed 2 nights

The hotel was good overall, but unfortunately the pool was closed for maintenance.

2

Aruna

Jul 27, 2025

·

Stayed 2 nights

we were looking forward to the pool and it was not available

6

Daishawn

Aug 4, 2025

·

Stayed 2 nights

The Expedia website didn’t update the fact the property pool was under renovation which was the purpose of me staying at this property with two small children

10

George

Jun 25, 2025

·

Stayed 1 night

The pool and hot tube were both closed Was not.noted on the listing

8

Greg

Jun 21, 2025

·

Stayed 2 nights

Nice place - pickle ball court and pool were not open.

10

Theresa

Jul 16, 2024

·

Stayed 2 nights

It's clean, quiet, convenient to many restaurants and shopping. Property is well maintained and has a laundry room. Too bad they don't have any outdoor sitting areas though. Staff are very helpful and breakfast has lots of choices.

8

Joe

Sep 12, 2025

·

Stayed 1 night

Comfortable room. Kitchen well stocked. Good breakfast every morning. Pet friendly with lots of area surrounding the hotel grounds where you can walk your dog. Front desk staff were very pleasant and helpful. Room and all common areas were very clean and in good condition. Would definitely stay there again and recommend it to others. Would note that you need to walk outside to get to the breakfast area, exercise room, pool. We were there in the fall during nice weather but I could see that that would be a downside in the winter. It would have been helpful to have a list of restaurants close to the hotel in information provided by the hotel.

10

Ruth

Jun 20, 2025

·

Stayed 3 nights

I enjoyed my stay very much. The layout of the King Studio was great. I was however, disappointed that the pool was not available.

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Cleanliness

Many guests report very clean rooms and well maintained grounds. Others note issues like dirty or smelly carpets, ants or roaches, and occasional bathroom or sofa bed cleanliness lapses.

Related guest reviews

10

Kelly

Jul 22, 2025

·

Stayed 1 night

Property is very well taken care of. Very nice stay

4

James

Aug 17, 2025

·

Stayed 2 nights

Very dirty

6

Phillisteen

Feb 9, 2024

·

Stayed 1 night

Looks can be deceiving we walked in saying aawww & how nice our suite was just to notice roaches in the kitchen a couple hrs later .

10

Holly

Nov 30, 2025

·

Stayed 2 nights

Clean room and excellent breakfast in the morning

10

Brian

May 4, 2025

·

Stayed 1 night

Very clean and modern. Extremely comfortable. Check in was fast and friendly.

4

Louis

Jul 3, 2025

·

Stayed 10 nights

Not terribly clean. I’m guessing there were more permanent residents and they had dogs. I could see a puppy pad sticking out of a door and the hallways smelled of dog urine and cigarettes. Our room had ants in the bathroom.

10

Stacy

Dec 22, 2024

·

Stayed 1 night

Roooks were supper clean, breakfast was good, and the staff was super friendly and helpful.

6

Doron

Jan 5, 2025

·

Stayed 2 nights

Our room was dirty and the kitchen was very sticky, on top of the refrigerator thinking that it was a tractor so we asked to change a room and got an upgrade to a slight better room. Still, the bathroom was not clean and had hair in it :-( Moreover, we were 3 and had only 2 towels. we were told that all towels are being washed and that they would send out 1 more towel an hour later, which didn't happen. i went to ask for it and got it later on.... :-) Besides that, the staff was friendly and breakfast was good. Overall its a nice hotel, considering that it was a on the cheaper side, i think its a good value for your money.

6

Jean

Oct 1, 2023

·

Stayed 1 night

The hide-a-bed in our room was filthy and smelly.

10

Kasey

Jul 25, 2025

·

Stayed 1 night

Very clean and quiet

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and apartment like with full kitchens and comfortable beds, good for families and longer stays. Some guests mention dated elements, noise from other rooms, odors, or maintenance issues like loud AC and cramped layouts in certain bedrooms.

Related guest reviews

10

Mario

Jan 15, 2024

·

Stayed 6 nights

I stayed in the 2 bedroom queen suite. Very clean and convenient just like a home should be. I didn’t use the kitchen to cook but I did like the fact that it was a full kitchen and fridge to feel like I’m not just in a hotel. Tv in each bedroom and also in the living room and each room had its own private bathroom with showers. I would definitely stay here again!

10

Patti

Jan 16, 2023

·

Stayed 1 night

Room was huge and clean. Beds were very comfortable

6

Muammer

Sep 23, 2025

·

Stayed 4 nights

Rooms are too old and mattresses are not comfortable.

10

Barbara

Nov 5, 2024

·

Stayed 4 nights

Spacious room, efficient kitchen, nice shower.

10

jacqueline

Nov 23, 2025

·

Stayed 7 nights

Well run location. Rooms were spacious and neat. Hotel was close to highways, food, gas and shopping.

6

Adrian Siyuan

May 30, 2025

·

Stayed 7 nights

The room air conditioning was very loud. We had a 2 bedroom, the air conditioning only vented to one room and the living room whereas the other room was a bit warm. So one room was very noisy while the other was warm

6

Valerie

Apr 21, 2024

·

Stayed 2 nights

Great complimentary breakfast. We were in a room on the first floor but beware, the ceilings are thin, we heard extremely loud stomping sounds at 2:30am. It’s not convenient that you have to go outside to another building to get to the breakfast area. The whirlpool was also closed which we were unaware of until we checked in. Our room had a pullout sofa bed but we were not provided with extra lines for it. When I called down to the front desk (twice) I was told they didn’t have any and that they needed to be washed and dried. We were there 2 nights and we were never provided with the extra linens we needed. Why charge me and provide a room with a pullout if you’re not going to provide the linens?

6

Ryan

Feb 15, 2025

·

Stayed 1 night

The staff seemed very nice. But it was loud all night long. We were a single couple and were surrounded by people with kids coming and going until after 1 am. Slamming doors and yelling. Then they started vacuuming the hall at 8 am. Not pleasant.

10

Shawn

Jun 28, 2023

·

Stayed 2 nights

This hotel is a great place to stay, very clean, spacious and comfortable. Only 10 minutes away from the AMC Theater. The only issue I had was the glass shower door kept sliding open while showering, other than that, I’ll stay again!!!

10

Emily

Jul 16, 2025

·

Stayed 4 nights

Clean, spacious, conveniently located, and a comfy bed… what more can you ask for? The in room full kitchen was also perfect for my stay. I’ll definitely be back.

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Service

Staff are frequently praised as friendly, welcoming and helpful, with quick responses to requests and smooth check in. A minority report lapses such as rude interactions, booking or room type mix ups, missed wake up calls, or poor communication.

Related guest reviews

10

manali

Aug 15, 2025

·

Stayed 2 nights

The lady at the reception so polite and helpful.. its so late she still gives details and talking so friendly. Such a gem. Thank you

10

Nicholaas

Jul 8, 2025

·

Stayed 6 nights

This is a fantastic Sonesta. The staff is wonderful - nice, responsive and eager to help. The property is very well maintained and well located for travel.

10

Christina

May 24, 2025

·

Stayed 1 night

Front desk service was very friendly. Room had everything we needed and more!

6

Jashirele

Mar 23, 2025

·

Stayed 1 night

Although i absolutely loved the hotel. The customer service on my last day ruined it for me. I loved the convenience of the laundry and pool and area. However, I got to the hotel on my third night of staying after rebooking because I love the hotel so much and found out that my room was canceled because the rep had seen my name on the list previous days so they canceled my room and then try to put me in a one bedroom when I asked for and paid for a two bedroom. When I asked him who told them to cancel my booking, he could not provide me a name. This made me furious because I was already getting in late with my children and I just wanted to check in also when I got to the one bedroom, it smelled horrible. The front desk employee was of no help and really didn’t know what he was doing. Overall, I love the hotel my kids love the hotel. It’s just the service the canceling of my booking without my permissionand me not getting the room I paid for was horrible.

6

Verniece

Sep 2, 2025

·

Stayed 2 nights

Accommodations in terms of comfort and cleanliness were good. However, the lack of communication related to late check out created an issue for my guests and I. This could have been avoided.

10

Norma

Apr 28, 2025

·

Stayed 3 nights

Staff very helpful

10

Kelly

Nov 8, 2025

·

Stayed 2 nights

Friendly staff and nice rooms

10

Alexander

Mar 24, 2025

·

Stayed 28 nights

The staff was beyond friendly and very professional. Also helpful with whatever I needed… Nice, quiet, convenient location for an extended stay hotel.

4

Raymond

May 23, 2023

·

Stayed 2 nights

asked for an important wake up call and they did not do it !!

2

Mareline

Dec 6, 2024

·

Stayed 3 nights

The staff at this property have no customer service. It's like there miserable working there and get bothered if you ask any questions regarding the location.

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Location

Convenient, quiet setting near highways, restaurants and shopping; several guests found it easy for local travel. Not all buildings connect to the main lobby, so moving between areas can require an outdoor walk.

Related guest reviews

10

Laura

Mar 19, 2023

·

Stayed 1 night

Just stayed 1 nihht. Convenient location. Nice property. Nice room with kitchen fridge & microwave. Did not have chance to use pool or fitness room, but they are available. Free breakfast included with ample choices.

8

Naomi

May 3, 2023

·

Good location

10

Anna

Jun 10, 2024

·

My husband and I stayed here during our honeymoon for a week. We flew in then took an Uber from the hotel to the Morris Plains train station (only 5 min away) several days to get to NYC. We loved having a quiet, spacious room to relax in when we weren’t visiting the city. Our room felt clean, spacious, comfortable, and relaxing. The tv was our favorite part because it could be turned towards the bed or the couch. We also were able to do a load of laundry during the week. I will say, breakfast was extremely crowded every morning so we took it back to our room so we could sit. Other than that, it’s the perfect place if you want to stay somewhere affordable and relaxing when visiting NYC! (Also, we HIGHLY recommend eating at Grato Restaurant, 4 minutes from the hotel!!)

10

Jayne

Oct 5, 2024

·

Stayed 1 night

Quick visit to Morristown. This property was easily accessible. On the corner, Tommy's Tavern and Tap provided a great pizza experience. Sonesta lent us a pack n play in which the 1yr old comfortably slept all night. Breakfast was great.

10

Iralee

Jul 19, 2025

·

Stayed 1 night

First time here love the area easy access to the shops.

10

Michael

Mar 24, 2025

·

Stayed 2 nights

Great location clean great rooms

10

Gabriela

Jul 31, 2025

·

Stayed 1 night

The location is very convenient and at the same time private and beautiful outside areas for walk and accept pets

10

jacqueline

Nov 23, 2025

·

Stayed 7 nights

Well run location. Rooms were spacious and neat. Hotel was close to highways, food, gas and shopping.

10

Thelma

Dec 4, 2023

·

Stayed 2 nights

This hotel is located close to shopping and good eats...and all major roadways. You cannot go wrong with the LOCATION at all. The grounds are beautiful, the area is safe, and the breakfast is decent! You will love your stay...and maybe Frances will take care of you..he has been there forever and always amazing to chat with.

10

Theresa

Jul 16, 2024

·

Stayed 2 nights

It's clean, quiet, convenient to many restaurants and shopping. Property is well maintained and has a laundry room. Too bad they don't have any outdoor sitting areas though. Staff are very helpful and breakfast has lots of choices.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as good with decent variety, though some guests found it limited or inconsistent. A few disliked certain items or wanted more options.

Related guest reviews

8

kanga

Jun 28, 2025

·

Stayed 3 nights

Our stay was great , not too much selection for breakfast, otherwise our stay was great

10

Janine

Aug 31, 2025

·

Stayed 1 night

Clean, large studio room with kitchen, closet space and hot breakfast included

8

Tom

Jun 8, 2025

·

Stayed 5 nights

Rooms were spacious. Breakfast was good.

10

Eileen

Apr 2, 2024

·

Stayed 3 nights

We had a very clean and quiet room, comfortable bed, hot shower, and spacious fridge. The staff was friendly, and the breakfast bar, including the coffee, was very good. We have stayed here before and plan on returning in the future!

10

Holly

Nov 30, 2025

·

Stayed 2 nights

Clean room and excellent breakfast in the morning

8

Angela

Jul 28, 2024

·

Stayed 1 night

Decent for the price. Trash outside is overflowing which grosses me out. Breakfast was sub-par. Pool was cold and hot tub didn’t work.

10

GEMUNU

Dec 28, 2024

·

Stayed 1 night

very nice and clean, Excellent breakfast .Very reasonable rates

10

Shayvonne

May 9, 2025

·

Stayed 1 night

Breakfast was meh but overall great experience. I just request that you have more breakfast meat options than pork..

8

Joe

Sep 12, 2025

·

Stayed 1 night

Comfortable room. Kitchen well stocked. Good breakfast every morning. Pet friendly with lots of area surrounding the hotel grounds where you can walk your dog. Front desk staff were very pleasant and helpful. Room and all common areas were very clean and in good condition. Would definitely stay there again and recommend it to others. Would note that you need to walk outside to get to the breakfast area, exercise room, pool. We were there in the fall during nice weather but I could see that that would be a downside in the winter. It would have been helpful to have a list of restaurants close to the hotel in information provided by the hotel.

6

Judith

Jul 25, 2023

·

Stayed 1 night

The rooms were very clean, well appointed and had great linens. Check in was not very easy as they had trouble understanding that I booked 2 suites and the 2nd one wasn't ready at 4:00. The crib for the baby ended up being a pack n play without a mattress. They ran out of all kinds of things at breakfast and just told people, there was no more.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$109
February	$108
March	$109
April	$118
May	$128
June	$148
July	$140
August	$128
September	$134
October	$129
November	$117
December	$110

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $137	19 $154
20 $129	21 $137	22 $147	23 $137	24 $136	25 $138	26 $139
27 $127	28 $136	29 $136	30 $136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $139	3 $139
4 $127	5 $136	6 $136	7 $136	8 $132	9 $139	10 $141
11 $125	12 $132	13 $132	14 $132	15 $132	16 $139	17 $139
18 $124	19 $132	20 $132	21 $132	22 $132	23 $139	24 $139
25 $124	26 $132	27 $132	28 $132	29 $132	30 $139	31 $139

Sonesta ES Suites Parsippany Morris Plains

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Guest reviews of Sonesta ES Suites Parsippany Morris Plains

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