Is parking available at the property?

Self parking is available on-site, subject to charges. Limited parking is offered.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in West Boise, just a 1-minute drive from Boise Towne Square Mall and 9 minutes from Boise State University. It is 5.3 miles from Albertsons Stadium and 0.5 miles from the Aquarium of Boise.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age requirement for staying free.

Residence Inn Boise West

What guests think

Across recent reviews, Residence Inn Boise West earns praise for friendly, accommodating staff, convenient location, and spacious suite-style rooms, while recurring downsides include aging furnishings and maintenance issues in some units, occasional noise, and underwhelming fitness and pool amenities.

Breakfast is frequently described as good to excellent, though a few guests noted items running out or coffee quality concerns. Cleanliness is generally acceptable but inconsistent, with multiple reports of stains, odors, or bathroom issues alongside many clean room comments. Overall, it is a solid suite-style stay with some aging areas to be aware of.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and laundry, with appreciated evening cookies; the gym is limited, and some guests noted construction during their stay.

Related guest reviews

10

Jerrod

Mar 30, 2025

·

Stayed 2 nights

Super great staff and the hotel was very clean and nice! Only complaint is the pool was pretty cold.

10

Mollie

Sep 22, 2024

·

Stayed 1 night

Appreciated the laundry facilities.

10

Mari

Dec 31, 2024

·

Stayed 1 night

Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊

6

Sean

Dec 6, 2025

·

Stayed 2 nights

Hotel was nice and good value only 3 stars based off of construction that started once it’s completed I would give 5 stars staff was great

8

Shane

Jun 14, 2025

·

Stayed 2 nights

Gym was lacking, pool but no hot tub

10

Seiko

Dec 25, 2024

·

Stayed 3 nights

Very clean and spacious for 5 of us. 2 bathrooms were bonus! We enjoyed good breakfast everyday. Only my boys stated was no weight/muscle tone training in exercise room.

10

Jasmine

Jan 23, 2023

·

Stayed 1 night

free popcorn and cookies. Very large and comfortable unit

8

John

Nov 4, 2025

·

Stayed 1 night

Pros: Great location. Easy check in. Great cookies! Con: down pillows.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many found rooms and common areas clean, but several reported bathroom odors or mold, stained furniture, and missed details.

Related guest reviews

6

Maureen

Feb 23, 2023

·

Stayed 3 nights

While the convenience of having two rooms and a kitchen is huge there is some work to do. The staff was very nice and accommodating. The rooms are tired and worn at best, and the attention to details was missing. For example our room reeked of petrulli oil, it smelled like a Grateful Dead Den and I asked to move rooms but there was none available. They did give us some deodorizer but the smell lingered the entire time we were there. There was a used coffee grind in the coffee pot, the body wash was near empty in one of the bathrooms, there was hair in the other bathroom, a broken mirrored closet door, no luggage stands, and we decided to run all the dishes through the dishwasher to be sure it was clean. The cabinets are worn and could use some TLC. I expect more from Marriott...........the pandemic is over and the "Covid Crutch" doesn't fly anymore. Step up and be better Marriott. We will likely do Airbnb next time.

10

Kaitlin

Jan 30, 2023

·

Stayed 1 night

Clean rooms and breakfast was great!

10

Jerrod

Mar 30, 2025

·

Stayed 2 nights

Super great staff and the hotel was very clean and nice! Only complaint is the pool was pretty cold.

6

Hannah

Jul 17, 2023

·

Stayed 1 night

The chair and couch in our room had multiple different stains.

2

Jennifer

Sep 10, 2023

·

Stayed 1 night

This places bathroom was disgusting and I didn't realize the dirty shower curtain liner until 9 or 10 pm at night. Pee on side of toilet if something goes idk it was gross!!!

10

Thanhhoang

Mar 23, 2024

·

Stayed 1 night

Excellent, friendly and professional staff. The bathroom floor could use a little more cleaning, but overall we are all happy and comfortable.

10

Trevor

Jun 8, 2024

·

Stayed 1 night

The property was clean and comfortable.

4

patrick

May 25, 2025

·

Stayed 2 nights

Old motel needing updates and repairs. Our bathroom smelled heavily of mold. Mold is toxic and will make you sick. I wish we would have not staid here.

10

Julie

Dec 18, 2022

·

Stayed 1 night

It was clean and updated

6

Austin

Mar 30, 2025

·

Stayed 1 night

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.

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AI-generated summary based on recent guest reviews

Rooms

Spacious suites with kitchens and separate living areas are praised for comfort, but multiple reviews cite dated décor, worn sofa beds, maintenance problems, and occasional noise from plumbing or nearby freeway.

Related guest reviews

6

Maureen

Feb 23, 2023

·

Stayed 3 nights

While the convenience of having two rooms and a kitchen is huge there is some work to do. The staff was very nice and accommodating. The rooms are tired and worn at best, and the attention to details was missing. For example our room reeked of petrulli oil, it smelled like a Grateful Dead Den and I asked to move rooms but there was none available. They did give us some deodorizer but the smell lingered the entire time we were there. There was a used coffee grind in the coffee pot, the body wash was near empty in one of the bathrooms, there was hair in the other bathroom, a broken mirrored closet door, no luggage stands, and we decided to run all the dishes through the dishwasher to be sure it was clean. The cabinets are worn and could use some TLC. I expect more from Marriott...........the pandemic is over and the "Covid Crutch" doesn't fly anymore. Step up and be better Marriott. We will likely do Airbnb next time.

8

Jon

Mar 30, 2025

·

Stayed 2 nights

We were on a mini vacation, we were here for 2 days. The tv is only old-school cable (there IS a Netflix option) and that’s a drag. I wish I could’ve logged into more of my streaming services. Having a kitchen was sweet! The breakfast is your standard hotel breakfast, nothing fabulous, but nice to have 😁 We’d stay stay here again.

10

Nathan

Dec 23, 2022

·

Stayed 2 nights

Stay was excellent. Room was clean and in excellent repair. Everything worked and no sign of damage anywhere. Internet was easy to hook up to and had great download and upload speed. As someone there on business and needed good upload speed it was nice.

10

Rebecca

Mar 11, 2024

·

Stayed 1 night

One night stay was great! Comfy bed and nice to have bedroom separate from the kitchenette and living room area.

2

Donald

Oct 1, 2025

·

Stayed 3 nights

This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.

10

Hillary

Jul 7, 2025

·

Stayed 6 nights

My biggest problem was the water noise. It was very loud Also the toilet continuously ran. Overall I enjoyed my stay and will return

10

Seiko

Dec 25, 2024

·

Stayed 3 nights

Very clean and spacious for 5 of us. 2 bathrooms were bonus! We enjoyed good breakfast everyday. Only my boys stated was no weight/muscle tone training in exercise room.

10

Jasmine

Jan 23, 2023

·

Stayed 1 night

free popcorn and cookies. Very large and comfortable unit

6

Russ

Dec 18, 2023

·

Stayed 2 nights

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise. The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...

6

Austin

Mar 30, 2025

·

Stayed 1 night

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating, and responsive, with smooth check-in even late at night; however, a few guests experienced unattended front desk periods or troubleshooting challenges.

Related guest reviews

10

Wayne

Mar 1, 2025

·

Stayed 2 nights

All guest service folks were great

10

Karl

Feb 27, 2024

·

Stayed 3 nights

Decent property - the staff is really friendly and took care of business.

10

Luznelly

Jun 16, 2025

·

Stayed 4 nights

The staff was friendly

10

Mary

Jun 15, 2024

·

Stayed 1 night

At checkin, Sara couldn't have been more accommodating. Lovely 1st impression, very nice facility. Would definitely recommend & stay again if occassion arose. Thank you very much! God bless!!

8

Casey

Aug 23, 2025

·

Stayed 13 nights

It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.

10

Crystal

Oct 16, 2023

·

Stayed 1 night

The check-in staff was awesome, he got us all settled in, even though we were checking in at about midnight.

6

Hugh

Aug 20, 2023

·

Stayed 1 night

Credit card reader failed and the staff had problems troubleshooting the issues. After several tries they said I had a credit card on file from previous visits and let us go to our room. I checked the charges at checkout and they were correct and I didn’t get billed twice due to the machine failure. We also wanted a room with a table instead of a bar and the staff was able to relocate us to one of those. No other issues other than these.

10

Mari

Dec 31, 2024

·

Stayed 1 night

Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊

6

Sean

Dec 6, 2025

·

Stayed 2 nights

Hotel was nice and good value only 3 stars based off of construction that started once it’s completed I would give 5 stars staff was great

6

Austin

Mar 30, 2025

·

Stayed 1 night

This residence inn did not seem up to par with the others I’ve stayed in. Seemed like it was showing its age. That said, it was still clean(other than a stain on the sofa) and mostly usable. The pull out bed in the sofa was so worn out the springs were the only thing holding it together. No one would be able to reasonably sleep on it. The front desk was empty 3 different times we approach: once for check in, once when my key cards stopped working and once with a checkout question.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for getting around Boise, close to shopping and dining, and an easy drive to downtown; some rooms near the freeway experienced noise while others found it quiet.

Related guest reviews

10

Catalin

Jun 27, 2024

·

Stayed 3 nights

Good place in Boise, not in the downtown but easy drive to downtown if needed

8

Casey

Aug 23, 2025

·

Stayed 13 nights

It’s pretty good. A little scuffed, but safe and it’s easy to get around from the location. Staff is responsive.

10

Sean

Feb 13, 2025

·

Stayed 1 night

Safe area, very rooms, and staff were very welcoming

2

Donald

Oct 1, 2025

·

Stayed 3 nights

This was my second stay this month at the residence inn. At both locations I explained that I was a lite sleeper and requested a room in a quiet location. At both locations I was given a terribly noisy room. The first room was adjacent to a huge AC unit and the second room faced the freeway. I currently have no interest in staying at your hotel ever again.

10

Rita

Jan 9, 2023

·

Stayed 19,363 nights

Staff customer service is above average. In spite of being next to a freeway, it was amazingly peaceful and quiet. Best breakfast bar I've ever seen-- even in higher cost hotels.

10

Joseph

Jul 14, 2025

·

Stayed 1 night

Location very convenient for our needs. Met a lady who had been staying there for 7 months during house repairs and she was very happy with accomodations.

10

Jeffrey

Jun 30, 2024

·

Stayed 1 night

Close to shopping and dining yet not congested at the location.

8

John

Nov 4, 2025

·

Stayed 1 night

Pros: Great location. Easy check in. Great cookies! Con: down pillows.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good to excellent with several compliments, though a few noted limited options or items running out and coffee quality concerns; evening cookies and popcorn were a popular perk.

Related guest reviews

8

Jon

Mar 30, 2025

·

Stayed 2 nights

We were on a mini vacation, we were here for 2 days. The tv is only old-school cable (there IS a Netflix option) and that’s a drag. I wish I could’ve logged into more of my streaming services. Having a kitchen was sweet! The breakfast is your standard hotel breakfast, nothing fabulous, but nice to have 😁 We’d stay stay here again.

10

Kaitlin

Jan 30, 2023

·

Stayed 1 night

Clean rooms and breakfast was great!

8

Melody

Aug 19, 2025

·

Stayed 1 night

Everything great except the breakfast. FYI, if you run out of oatmeal 30 min before the end of breakfast - at least offer instant oatmeal packets. This might sound like whining - but for the gluten intolerant - it's one of the few things we can eat.

10

Toni

Aug 8, 2025

·

Stayed 1 night

Room was great; breakfast was good; thanks for the nice experience!

10

Mari

Dec 31, 2024

·

Stayed 1 night

Always a pleasure to stay. Staff very accommodating, facility well kept, cookies in the evening for bonus😊

10

Ken

Aug 18, 2025

·

Stayed 1 night

Breakfast was great

10

Jasmine

Jan 23, 2023

·

Stayed 1 night

free popcorn and cookies. Very large and comfortable unit

8

John

Nov 4, 2025

·

Stayed 1 night

Pros: Great location. Easy check in. Great cookies! Con: down pillows.

6

Russ

Dec 18, 2023

·

Stayed 2 nights

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise. The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...

10

George

Feb 26, 2023

·

Stayed 5 nights

I notified front desk about stuck open outer window, maintenance arrived but it was never closed. Two desk persons did not know how to operate the Internet TV, a third one did. The breakfast coffee did not taste good. I wonder if the source was the brand or the pot needed cleaning. Otherwise the breakfast was excellent. We enjoyed having two tables, one for each of us.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $172
18 $164	19 $232	20 $271	21 $262	22 $200	23 $192	24 $181
25 $199	26 $231	27 $222	28 $221	29 $207	30 $165	31 $169

Su	Mo	Tu	We	Th	Fr	Sa
1 $164	2 $221	3 $224	4 $229	5 $244	6 $216	7 $173
8 $153	9 $160	10 $184	11 $247	12 $187	13 $170	14 $164
15 $158	16 $187	17 $208	18 $243	19 $182	20 $172	21 $143
22 $146	23 $151	24 $171	25 $182	26 $162	27 $172	28
29 $152	30 $152

Residence Inn Boise West

About this property

Location

Guest reviews of Residence Inn Boise West

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Boise West

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