Is parking available at the property?

Parking is available on-site for a fee of USD 7 per day. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily. Specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum fee of USD 30 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle is available during limited hours. Guests must contact the property with arrival details before travel.

What accessibility features does the property offer?

The property features wheelchair-accessible facilities, including limited access at the registration desk and public areas. There are also step-free entrances.

Where is the property located in relation to key landmarks?

The hotel is located in Boise, within a 10-minute drive of Boise State University and Albertsons Stadium. It is approximately 3.2 miles from ExtraMile Arena and 4.1 miles from Idaho Central Arena. The preferred airport is Boise Airport, located 2.1 miles away.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which will be open from May 16 to September 10.

What are the policies for guests staying with children?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel 28 Boise Airport, Ascend Collection

Average nightly price at Hotel 28 Boise Airport, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	$71
February	$82
March	$97
April	$94
May	$120
June	$123
July	$131
August	$132
September	$108
October	$99
November	$77
December	$69

What guests think

At Hotel 28 Boise Airport, an Ascend Collection Hotel, travelers often praise friendly staff, clean and spacious rooms, and the convenient airport location, while others note traffic noise from the adjacent freeway and truck stop can affect sleep.

Service stands out as a strong point, with many reports of welcoming, helpful front desk teams and prompt assistance, though a few guests encountered slow or unresponsive support. Facilities draw mixed feedback: guests enjoy the breakfast, gym, and outdoor fire pit, but repeated issues include closed or dirty pool and hot tub, a sauna not working, limited shuttle hours, and tight parking. Expect friendly service and convenience, balanced by occasional maintenance hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: guests like the gym and outdoor fire pit, but report recurring issues with the pool and hot tub (closures, cleanliness, temperature), a sauna that sometimes doesn’t work, limited shuttle hours, and tight parking shared with a truck stop.

Related guest reviews

4

Erica

Aug 3, 2025

·

Stayed 1 night

No parking. We had to park at the gas station Bathroom had long hairs all over the floor Pool and hot tub was closed for deep cleaning That was the only reason why I rented there They had all night when it was closed to guests to clean it and they decided to do it during guest hours

8

Gabe

Jul 29, 2025

·

Stayed 3 nights

Stay was pleasant and the lobby area is very clean but the room was stuffy and pool was dirty but we still enjoyed our stay

4

Rachel

Jul 23, 2025

·

Stayed 1 night

Seems like this place is falling apart. When you are showering, it sounds like the tub is going to just fall through the floor. The pool was very merky even with the pool cleaner currently in it. The hot tub was filled to the rim so we couldn’t even get in it otherwise we would have flooded the room. The sauna did not work. The ice machine was broken on the 4th floor. The windows are filthy. Whole place reaked like marijuana. The cops were in the parking lot several times talking to sketchy people. Seems like a fancy place, but in reality it has terrible management and is falling apart already with the lack of maintenance and cleaning. Would never stay here again!!!!!

8

natie

Jul 22, 2025

·

Stayed 1 night

It was convenient location. However it was right next to a large truck stop. Semi trucks ran all night, which was loud. Parking was slim due to semis and other cars

6

Scott

Mar 28, 2025

·

Stayed 11 nights

Hot tub was disgusting, as a C.P.O. is was in violation on many levels. Had to ask for room to be cleaned properly and get clean bedding, lazy cleaning staff unlessed requested a good job. Front desk was nice and responsive, but refused my late check out in the morning I requested after being told it wouldn't be a problem and to remind them that morning.

8

kaylynn

Jan 9, 2025

·

Stayed 4 nights

It is a great place to stay i love the friendly staff, very clean, good breakfast and the sauna dry and wet pluse a good workout room. The fireplace outside is very enjoyable as well. Overall a great place to stay.

10

Jennifer

Nov 12, 2024

·

Stayed 3 nights

Friendly staff, free airport shuttle, welcoming outdoor firepit, and so much more!

4

Julie

Nov 11, 2024

·

Stayed 1 night

Pleasant hotel, comfortable bedding, great staff. Very disappointing that the hotel shuttle wasn't running when we arrived at 10:15pm. I had called the day before and they said it would run until 11pm. Also they stopped making eggs at 8:45am when the breakfast was supposed to run until 9:00am; I pleaded with the staff and the relented and made me eggs.

10

Donald

Sep 14, 2024

·

Stayed 1 night

Airport transportation didn’t start until 7am or later. We still had to hire transportation to airport for early AM flight. I booked this because had transportation

10

Mitch

Apr 12, 2023

·

Stayed 1 night

Nice workout room, great morning breakfast, little area in the lobby to purchase snacks or items you may have left at home, clean room, easy access and good meal at the truckstop restaurant.

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Cleanliness

Cleanliness feedback is mixed, ranging from very clean rooms and public areas to complaints about dirty floors, unchanged or stained linens, mildew or odors, and dust.

Related guest reviews

2

Jessica

Sep 18, 2025

·

Stayed 1 night

I was traveling solo. The first room they put me in was unable to be locked from the inside. Both locks were broken, and you could clearly see marks on the door where it had been forced open repeatedly. I had no idea what was going on or why that was, but I requested a room change. The front desk guy was super apologetic and switched me to another room immediately. Unfortunately the second room was filthy. Neither of the sheets on the beds had been changed. They were both covered in hair and some sort of brown stains that were either blood or feces. It was almost midnight at this point and I just wanted to sleep, so I stripped the sheets off and used my sleeping bag on the mattress. It was a total waste of $$$. I should have just stayed at a campground. Don't stay here it is not clean or safe!

6

Marie

Aug 21, 2025

·

Stayed 1 night

AC full of dust that’s why it smells and for sure we’ve been breathing. Allergy triggered

8

Natasha

Aug 20, 2025

·

Stayed 1 night

The bathroom shower had mildew along the grout line.

10

Dennis

Aug 4, 2025

·

Stayed 1 night

Excellent very clean everything was very nice

4

Larisa

Jul 22, 2025

·

Stayed 1 night

This place was just okay. The man at check-in was lovely. Pleasant and helpful. My biggest issues were with the room’s floor and the bathtub. The floor was so damn filthy that our socks and feet were black from walking around on it. The bathtub had stray hairs around it and I don’t believe it was cleaned before we arrived. And the hotel had the audacity to leave an envelope for us to tip the hotel’s cleaning staff…no thanks. Please clean room #121’s floors ASAP for the next guest. Walls are thin. Our upstairs neighbor kept us up all night and woke us up in the morning with what sounded like gymnastics. The bed was hard as a rock. Wouldn’t stay here again.

10

Evelyn Marie

Jul 19, 2025

·

Stayed 1 night

CLEAN, CLEAN, CLEAN. New build, large spacious rooms, large TV, table for dining, couch and coffee table, larger refrigerator, coffee maker in room, large bottle of soap that you pump at bathroom sink and shower, fresh baked cookies and apples availabe anytime of day. Breakfast was great and they kept the dining area clean while dining, fire pit outside to sit around. I would go out of my way to stay here again. Highly recommend!!

6

Jennifer

Jun 30, 2025

·

Stayed 1 night

Strong bad smell throughout the building. Bathroom shower curtain smelled sour. Very convenient location to the freeway and the airport. Very nice staff. Other than the smell everything seemed very clean. The price was very good compared to other opetions near there.

8

Heidi

Jun 11, 2024

·

Stayed 1 night

Very nice hotel but not thoroughly cleaned. The shower had hair in it from the prior occupants and the rug was sticky

2

Alfonso

Oct 26, 2023

·

Stayed 2 nights

The room smelled like tobacco as well as the linens and towels. The bathroom smelled like tobacco and the smell never really went away.

8

katie

Jun 2, 2023

·

Stayed 2 nights

Staff was super friendly! Property was clean. Seems like it had just been renovated but still has an old cigarette smell when the room air kicks on. Our room phone didn’t work and there wasn’t any bedding for the pull out couch. The sensor for the tv was bad and the shower amenities were empty. The pool is outside and not heated. The location is very convenient but very close to the freeway so it can be noisy. It is in the same parking lot as a truck stop. There is a large convenience store with a Taco Bell and Subway. Overall, I would stay here again. You get what you pay for but the staff was great!

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Rooms

Rooms are generally spacious and comfortable, but highway-facing rooms are noisy due to limited soundproofing, and some note maintenance issues like unstable tubs or basic showers.

Related guest reviews

8

Rory

Aug 30, 2025

·

Stayed 4 nights

No matter what we did to prevent water from coming out of the shower, the shower head poured out of the shower creating a pool of water in the bathroom. The bathtub of the shower sounded like it was ready to break during any movement.

6

Paul

Aug 8, 2025

·

Stayed 1 night

Half of the rooms are on the expressway, The hotel even provides ear plugs.

8

Robin

Jun 20, 2025

·

Stayed 1 night

Very nice upscale extensive remodel in 2023, difficult to tell its not a recent build. Only complaints are, at least in our room, they reused the old slippery bathtub to save a few dollars. And rooms near the interstate highway can be so noisy they leave two sets of ear plugs on the nightstand. They should have sound proofed the wall on that side of the building. I would stay again, but request a room on side away from the highway.

10

Jane

May 27, 2025

·

Stayed 2 nights

Spacious, clean room. Good breakfast, nice staff and reasonable price.

4

Marnie

May 18, 2025

·

Stayed 1 night

Rim 406 on the byway side of the hotel. This was the LOUDEST nights stay I have ever experienced by far! Not sure what the issue is but it sounded like the window was open. I know they are aware this is an issue because there were two complimentary packages of earplugs on the night stand when we walked in! Also- the tub felt very unstable- felt like I was going to fall through the bottom of the tub. Staff was very friendly and the room was clean but not much sleep was possible due to the road noise.

8

Jay

Mar 31, 2025

·

Stayed 4 nights

Let's start with the negative. The shower sucked, would have enjoyed it more if there was different spray options. Room faced the freeway which isn't to bad, the single pane windows however did little to damper any noise. The good, hot breakfast every morning is always a plus. Friendly staff that took the time to learn my name and addressed me by it the 4 day. *King suite* ample room and very inviting

6

John

Nov 21, 2024

·

Stayed 1 night

Did not sleep due to the highway noise. They leave ear plugs next to the bed and could not use because of an early flight and needed to hear my alarm. Hotel was clean, rooms nicely appointed but wont stay there again due to this noise.

8

Mark

Sep 20, 2024

·

Stayed 1 night

Excellent room. Next time I would ask for a room facing away from the highway for less noise in the morning. Otherwise tremendous hotel

10

Harvey

Aug 31, 2024

·

Stayed 1 night

The room was clean and cool when we entered. The beds were comfy.

8

Dair

Jul 2, 2024

·

Stayed 1 night

The staff was very friendly and helpful. The rooms were somewhat cramped. The location was convenient and very close to the airport, but it was so close to the highway that we could hear every single loud muffler car that drove by as if they were in the room, which made it extremely difficult to sleep.

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Service

Service is a consistent strong point, with many mentions of exceptionally friendly, accommodating front-desk staff and quick problem-solving; a few guests reported slow, rude, or inconsistent support.

Related guest reviews

10

Jorge

Oct 13, 2025

·

Stayed 2 nights

Nic at the front desk is an exceptional guy very kind and polite he was greeting me every time when I was in or out of the hotel also giving me all the info about the premises that I needed.

10

Angie

Aug 28, 2025

·

Stayed 3 nights

The staff at this Hotel is beyond the best...they go above and beyond to help in any way needed. They interact with guests in a pleasant way that makes you feel like they truly want you to stay there.

10

Gigi

Aug 8, 2025

·

Stayed 1 night

Very nice, clean, quiet, comfortable room. The shuttle driver to and from the airport was just a lovely man. This hotel has some of the best service and nicest staff I've ever encountered.

10

Carol

Jun 13, 2025

·

Stayed 1 night

Really convenient location. Comfortable bed and pillows. SUPER attentive and helpful staff.

10

Tyson

May 3, 2025

·

Stayed 1 night

Debi at the feont deat was awsome. We talked for about 10 as we were getting checked in. Very personable

10

gloria

Apr 30, 2025

·

Stayed 1 night

I have stayed at this hotel 2 times . Each time the staff has been #1, as far as customer service. Always friendly and with a smile. This last time was the best. If, there is a level higher than # 1 ,Deby and Nick are there. They helped me with my small problems. Thank You both from the Arizona lady. And the cookies are the bomb.

6

Patricia

Oct 29, 2024

·

Stayed 1 night

Everything was fine except keys & front desk help. The first set of keys didn’t work on the outside door. Then, I went into the hall to make a call & my key didn’t work to get back in. I had to go clear back to the front desk, I was at the opposite end downstairs. First I couldn’t find my way because I didn’t know the lobby was on the 2nd floor. Once I figured that out, there was no one anywhere in the office or at the front desk. I waited 10 min, trying to find someone on the hotel phone. When the man finally appeared he was rude & unfriendly & told me to get on the other side of the desk as I was trying to explain why I was there. He gruffly got me my new keys & I left. I could have taken anything I wanted out of the office & little store, he was gone so long!

10

Gregory

Jun 3, 2024

·

Stayed 1 night

My TV didn't work properly when I checked in. I reported it to the front desk (Jasper I beleive) and he immediately came to my room to check it out, and was unable fix it. He then offered a new room or to wait for a technician. I opted for a new room, which he set up right away. He helped me move my luggage to the new room. I thought he did a super job of quicklly solving this problem.

10

Jenna

Jan 24, 2024

·

Stayed 1 night

I got this room for an employee whose vehicle had broke down so I didn't actually stay here. I spoke with Aaron at the front desk and he was wonderful to work with and get my employee set up for the night (who wasn't prepared to stay the evening). Excellent customer service!

8

Timothy

Jan 18, 2024

·

Stayed 1 night

The night auditor who checked us in late is a rock star. We had an early need to be at the airport. The shuttle was not allowed to run (snow/ice) so she offered to take us in her personal car after she made the breakfast for everyone. This kind of person makes America the greatest. She's a real asset and knows how to treat people. Plus when I asked her in the morning if she balanced the audit last night - she said she always balances! Bravo!!

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport and freeway access, but the setting beside I-84 and a truck stop brings noticeable traffic noise, occasional parking challenges, and mixed impressions of the immediate area.

Related guest reviews

6

Jaime

Oct 12, 2025

·

Stayed 3 nights

Super close to airport, but based in a truck stop. Super dirty disgusting carpets on 1st floor. Better on 3rd.

8

natie

Jul 22, 2025

·

Stayed 1 night

It was convenient location. However it was right next to a large truck stop. Semi trucks ran all night, which was loud. Parking was slim due to semis and other cars

8

Deborah

Jul 5, 2025

·

Stayed 1 night

The hotel was easy and conveniently, located off the route we were taking. Our room was on the side near the highway, so it was noisy. The hotel did provide earplugs (which was nice but maybe not enough for a light sleeper). Ian, the receptionist, was very nice!

10

Kim

Apr 6, 2025

·

Stayed 1 night

Good price on expedia, friendly staff, convenient in and out access to the hotel from the freeway. Provided ear plugs since freeway traffic can be noisy.

8

Rob

Mar 9, 2025

·

Stayed 3 nights

Hotel is nice, clean, quiet. Friendly staff. Only downside is it shares a truck stop parking lot, not really noisy, just inconvenient ingress-egress.

8

Eric

Dec 24, 2024

·

Stayed 1 night

Close to the airport

6

Marjorie

Aug 16, 2024

·

Stayed 5 nights

This property was inexpensive but so LOUD! Nestled between the freeway and a truck stop I don’t think I have ever stayed somewhere that loud before. It was not obvious that this would be the case.

10

Hal

Nov 24, 2023

·

Stayed 1 night

Very friendly staff. Rooms very spacious and comfortable. Decided to stay an additional 4 nights at this same motel. Breakfast great.

10

Alex

Aug 18, 2023

·

Stayed 1 night

Place was clean and location was convenient. Just off 84 - easy on and easy off.

2

Kayce

Mar 11, 2023

·

Stayed 1 night

This was a very scary hotel, if your a woman don’t walk outside by yourself at night. Right by the interstate and it was very noise people in and out all through the night. Would not ever stay here again.

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Dining

Breakfast is commonly described as good with hot options and decent variety, though some guests found items bland, limited, or inconsistently replenished.

Related guest reviews

10

Norman

Aug 28, 2025

·

Stayed 4 nights

Great location for us to visit relatives. Quiet even tho near airport. Nice breakfast.

6

Eric

Aug 1, 2025

·

Stayed 5 nights

Breakfast selection was decent and the room was clean and the bed comfortable.

10

Johnny

Jun 19, 2025

·

Stayed 1 night

It was convenient, comfortable, and clean. Breakfast was great too!

8

Edward

Jun 1, 2025

·

Stayed 2 nights

Hotel was clean and the staff was nice good breakfast

10

Jennifer

Nov 11, 2024

·

Stayed 1 night

Helpful staff, amazing breakfast, would return for another stay.

4

Julie

Nov 11, 2024

·

Stayed 1 night

Pleasant hotel, comfortable bedding, great staff. Very disappointing that the hotel shuttle wasn't running when we arrived at 10:15pm. I had called the day before and they said it would run until 11pm. Also they stopped making eggs at 8:45am when the breakfast was supposed to run until 9:00am; I pleaded with the staff and the relented and made me eggs.

10

JUDITH

Nov 9, 2024

·

Stayed 2 nights

Very nice place and the a wonderful people always helping us with our needs. The young lady in the breakfast room was very friendly and kind. If we come back we are going yo stay at this place definitely. Thank you for everything.

8

AlIcia

Mar 12, 2024

·

Stayed 2 nights

I liked the easy convenience to the free way. The staff was wonderful. And the rooms were clean. The picture's of the airplanes tjrpughout the building were awesome. My only complaint is the breakfast. The eggs were runny lkke sitting in water. The sausage was frozen.

6

Cathie

Jan 17, 2024

·

Stayed 1 night

Perfect for overnight except that the breakfast was pretty bad. Had all the normal stuff and looked fresh and plentiful but everything was so bland. Waffles, eggs and sausage had no taste at all, so strange. Thee is a truck stop in walking distance with 2 fast food places and a sit down restaurant.

10

Charlene

Mar 26, 2023

·

Stayed 1 night

Rooms were clean, but limited selection of restaurants around. Great breakfast !

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $123	9 $123	10 $116
11 $102	12 $107	13 $107	14 $107	15 $108	16 $116	17 $107
18 $103	19 $107	20 $107	21 $107	22 $107	23 $107	24 $108
25 $103	26 $107	27 $107	28 $107	29 $103	30 $107	31 $107

Su	Mo	Tu	We	Th	Fr	Sa
1 $84	2 $88	3 $89	4 $91	5 $90	6 $97	7 $99
8 $86	9 $90	10 $92	11 $90	12 $87	13 $95	14 $95
15 $86	16 $90	17 $92	18 $90	19 $92	20 $95	21 $95
22 $87	23 $87	24 $87	25 $86	26 $80	27 $80	28 $80
29 $80	30 $89

Hotel 28 Boise Airport, an Ascend Collection Hotel

Prices for Hotel 28 Boise Airport, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, Multiple Beds

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews of Hotel 28 Boise Airport, an Ascend Collection Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel 28 Boise Airport, an Ascend Collection Hotel

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