TownePlace Suites Fresno

I choose this hotel because it had EV charging. Unfortunately it was not complementary, you have to get an app and register and set up payment. And I could not get it to work. Customer service was not helpful. I'm the future I'm calling ahead to make sure they haven't outsourced charging.

I booked the 2 bedroom, 1 bathroom with kitchenette. It was like a cute lil apartment. My lil family and I enjoyed it. The pool was under maintenance. Bummer as we were looking forward to it. Otherwise I felt safe and nice are. Good breakfast as well!

Great service from the front desk, excellent breakfast too. Our air conditioner kept the room extremely humid and smelled a bit like mildew. The quality of the front office, hallways, and breakfast room was all top notch makeover from the hotel it preciously was, it did feel like maybe the rooms weren’t completely finished in their transition to TownePlace suites. Unrelated to this rating, but the EV chargers outside [and not run by the hotel] were extremely problematic, I finally got one to work after about 30 minutes.

We booked this place primarily for the kitchenette and the pool, which we were really looking forward to. Since we arrived late, we were quite tired, and the next morning, we had to rush out for a CIF competition. After the game, I found out that the pool was undergoing repairs, and unfortunately, the Wi-Fi wasn’t working either. To make matters worse, the fridge wasn’t cooling, so the groceries I had bought went to waste. Additionally, the shower was broken, and the shampoo and conditioner were empty. On a positive note, breakfast was simple but decent—consisting of cereal, bagels, scrambled eggs, sausage, juice, milk, and coffee. The staff were really friendly, which was a nice touch!

There were a number of problems. The primary reason I booked this property was because of its large outdoor hot tub/spa; however, when I asked the front desk person who checked me in what the pool hours were, she informed me that they were from 10am to 10pm but that the hot tub was out of service. That wasn't good. When I actually went to do some swimming in the early evening, I had to have the front desk open up the pool area because they had pad locked it shut. It was obvious that they were hoping guests wouldn't use the pool area. Also, the sign indicating that the hot tub was out of service looked like it had been out there for weeks. It was getting crinkled from the exposure to the elements over time. When I called Hotels.com to file a complaint about the hot tub, the person at the front desk of the hotel told the Hotels.com agent that they had called me prior to my stay to inform me about the situation with the hot tub. This simply wasn't true. Beyond this, breakfast was horrible with almost no choices. Interestingly, there were a number of high grade condiments, but absolutely nothing to put them on. No eggs, no bacon, no biscuits and gravy, almost nothing. I had an almost identical experience with a Townplace Suites last summer in a different location, so I am beginning to sense a pattern: Hot tubs out of service, nothing for breakfast, so I won't be staying with Townplace Suites any time soon.

- Wifi on/off. - Pool closed. - Mattress soft breakfast handicapped room good

Pool and spa out of service. Was told it was working. But then said out of service

Check in was simple and very friendly! Room is nice, clean, and quiet.

Took videos and pictures of bed bugs crawling all over my pillows and bed. Was in complete shock that a Marriott would have bed bugs.

Clean, comfortable, and spacious, our suite was perfect for our needs. Nice having a full kitchen to use, and a filling breakfast just down the hall.

As soon as we opened the door to our room we were greeted with a stenchy odor. We tried to air out our room by opening the windows but it didn’t help. The sheets on the bed had an imbedded stains and so did the extra sheets used for the sofa bed. The room overall felt dirty and I was expecting better from Marriott.

The toilet bowl was dirty. They charged me more than the amount when I reserved the room.

Another great stay in a clean, comfortable room with a kitchenette. Perfect setup and location.

Lovely stay. Place was comfy and clean.

Everything was clean and the staff was terrific. Stayed one night so didn’t take in the area much.

Dirty rooms, busted tv, rooms smelled, building in need of maintenance, breakfast terrible

The mouse in my room at 3a wasnt good..no one realky seemwd concerned..i was horrified

Loved having two bedrooms.

Clean, comfortable, and spacious, our suite was perfect for our needs. Nice having a full kitchen to use, and a filling breakfast just down the hall.

Other than the air conditioning, the room was quiet.

Was a great room for our family. Bedrooms were big and the kitchen was a plus.

I booked the 2 bedroom, 1 bathroom with kitchenette. It was like a cute lil apartment. My lil family and I enjoyed it. The pool was under maintenance. Bummer as we were looking forward to it. Otherwise I felt safe and nice are. Good breakfast as well!

The unit was remodeled and clean.unfortunately the room has lingering food smell that won’t go away during our stay there. It makes our stay less pleasant.

We booked this place primarily for the kitchenette and the pool, which we were really looking forward to. Since we arrived late, we were quite tired, and the next morning, we had to rush out for a CIF competition. After the game, I found out that the pool was undergoing repairs, and unfortunately, the Wi-Fi wasn’t working either. To make matters worse, the fridge wasn’t cooling, so the groceries I had bought went to waste. Additionally, the shower was broken, and the shampoo and conditioner were empty. On a positive note, breakfast was simple but decent—consisting of cereal, bagels, scrambled eggs, sausage, juice, milk, and coffee. The staff were really friendly, which was a nice touch!

- Wifi on/off. - Pool closed. - Mattress soft breakfast handicapped room good

The rooms are fantastic, much nicer than even the photos show.

Really great property! The only thing they should improve is move the locks to nfc cards since the locks they have now work very poorly. I ended up being to have my key fixed every day.

staff were great

Check in was simple and very friendly! Room is nice, clean, and quiet.

I choose this hotel because it had EV charging. Unfortunately it was not complementary, you have to get an app and register and set up payment. And I could not get it to work. Customer service was not helpful. I'm the future I'm calling ahead to make sure they haven't outsourced charging.

Very nice staff.

The toilet bowl was dirty. They charged me more than the amount when I reserved the room.

Great stay with a spacious corner room. Perfect for the night! Front desk lady was very nice and professional!

I had a good experience front desk was nice and accommodating

The mouse in my room at 3a wasnt good..no one realky seemwd concerned..i was horrified

There were a number of problems. The primary reason I booked this property was because of its large outdoor hot tub/spa; however, when I asked the front desk person who checked me in what the pool hours were, she informed me that they were from 10am to 10pm but that the hot tub was out of service. That wasn't good. When I actually went to do some swimming in the early evening, I had to have the front desk open up the pool area because they had pad locked it shut. It was obvious that they were hoping guests wouldn't use the pool area. Also, the sign indicating that the hot tub was out of service looked like it had been out there for weeks. It was getting crinkled from the exposure to the elements over time. When I called Hotels.com to file a complaint about the hot tub, the person at the front desk of the hotel told the Hotels.com agent that they had called me prior to my stay to inform me about the situation with the hot tub. This simply wasn't true. Beyond this, breakfast was horrible with almost no choices. Interestingly, there were a number of high grade condiments, but absolutely nothing to put them on. No eggs, no bacon, no biscuits and gravy, almost nothing. I had an almost identical experience with a Townplace Suites last summer in a different location, so I am beginning to sense a pattern: Hot tubs out of service, nothing for breakfast, so I won't be staying with Townplace Suites any time soon.

Friendly Staff

We liked the location and the staff was good. Our bathroom had not enough towels or shelf space. Needed updating but functional.

I booked the 2 bedroom, 1 bathroom with kitchenette. It was like a cute lil apartment. My lil family and I enjoyed it. The pool was under maintenance. Bummer as we were looking forward to it. Otherwise I felt safe and nice are. Good breakfast as well!

Grounds are clean, area seems fine. Lots of restaurants and stores close by

Another great stay in a clean, comfortable room with a kitchenette. Perfect setup and location.

We like this location for its convenience to the various medical appointments we have in this area.

Perfect location for out visit.

Great stay! Convenient location to Yosemite.

My stay was cool the Hotel didn't have no Meat for breakfast where was the bacon and sausage or ham far is that everything was cool you pay for your stay you should have choices for breakfast besides just oatmeal and English McMuffin with cheese no meat didn't understand that give us options and choices more better choices and options thank you

very pleasant. food choices limited. several items had to be requested. no Splenda artificial sweetener.

Clean, comfortable, and spacious, our suite was perfect for our needs. Nice having a full kitchen to use, and a filling breakfast just down the hall.

I booked the 2 bedroom, 1 bathroom with kitchenette. It was like a cute lil apartment. My lil family and I enjoyed it. The pool was under maintenance. Bummer as we were looking forward to it. Otherwise I felt safe and nice are. Good breakfast as well!

I enjoyed the hotel room. It was clean but could have been more updated. I enjoyed the cozy apartment style of the suite. The first day my building had a horrible smell. It may have been from someone cooking as the suites do have kitchens but the floors should have air fresheners. The hotel also offers free breakfast but I would suggest to skip the breakfast. If you are low on cash they its decent but other hotels offer better breakfast. The most clean and updated part of the hotel was the lobby. The effort of the lobby should be added to the rooms.

It didn’t make two stars. Breakfast is terrible and late. Not even welcome coffee. Check in late! Can’t extend any time for check out. Towels are old!

Great service from the front desk, excellent breakfast too. Our air conditioner kept the room extremely humid and smelled a bit like mildew. The quality of the front office, hallways, and breakfast room was all top notch makeover from the hotel it preciously was, it did feel like maybe the rooms weren’t completely finished in their transition to TownePlace suites. Unrelated to this rating, but the EV chargers outside [and not run by the hotel] were extremely problematic, I finally got one to work after about 30 minutes.

We booked this place primarily for the kitchenette and the pool, which we were really looking forward to. Since we arrived late, we were quite tired, and the next morning, we had to rush out for a CIF competition. After the game, I found out that the pool was undergoing repairs, and unfortunately, the Wi-Fi wasn’t working either. To make matters worse, the fridge wasn’t cooling, so the groceries I had bought went to waste. Additionally, the shower was broken, and the shampoo and conditioner were empty. On a positive note, breakfast was simple but decent—consisting of cereal, bagels, scrambled eggs, sausage, juice, milk, and coffee. The staff were really friendly, which was a nice touch!

Dirty rooms, busted tv, rooms smelled, building in need of maintenance, breakfast terrible

There were a number of problems. The primary reason I booked this property was because of its large outdoor hot tub/spa; however, when I asked the front desk person who checked me in what the pool hours were, she informed me that they were from 10am to 10pm but that the hot tub was out of service. That wasn't good. When I actually went to do some swimming in the early evening, I had to have the front desk open up the pool area because they had pad locked it shut. It was obvious that they were hoping guests wouldn't use the pool area. Also, the sign indicating that the hot tub was out of service looked like it had been out there for weeks. It was getting crinkled from the exposure to the elements over time. When I called Hotels.com to file a complaint about the hot tub, the person at the front desk of the hotel told the Hotels.com agent that they had called me prior to my stay to inform me about the situation with the hot tub. This simply wasn't true. Beyond this, breakfast was horrible with almost no choices. Interestingly, there were a number of high grade condiments, but absolutely nothing to put them on. No eggs, no bacon, no biscuits and gravy, almost nothing. I had an almost identical experience with a Townplace Suites last summer in a different location, so I am beginning to sense a pattern: Hot tubs out of service, nothing for breakfast, so I won't be staying with Townplace Suites any time soon.