Quality Inn Fresno Near University

I liked that it was close to the freeway entrance, parking was more than enough spaces, and a quick 5 min drive was a shopping center with some food options as well! The breakfast at this place exceeded my expectations!

The pictures on the website showed a wonderful place with an awesome pool... You get there the pool is full of concrete and tweakers are everywhere and the place is ran down.

My room was convenient with parking right outside my door, and the bed was very comfortable.

Facility Needs to be updated. Bathtub had chipped paint. Abandoned cars in the parking lot. Ice machine outside was not working and there was no swimming pool ,even though it stated it had one. there were a number of power outages.

Lots of parking

I loved this place. It was perfect for us (a couple with a baby) it was nice and quiet, parking was easy right outside our door. Freeway access is around the corner, lots of dining options close by. No weird/problematic people hanging around outside or anything. Staff was friendly. But most importantly the room was VERY clean! There were no weird smells at all. Things seemed to be pretty well maintained within the room. There was a fridge and a microwave. Pretty much my ONLY complaint about our stay is the room didn’t get the best airflow. There was an AC but it’s right next to the door and window (most are) so even if you crack the door and window along with the AC on, the cool air just didn’t really reach the bathroom/vanity area. Which is where it was hottest, after taking a warm/hot shower then trying to blow dry and style hair with heat and applying make up, was a bit uncomfortable because the cool air just didn’t make it far enough into that side of the room. But I can live with that, I just had to pull out my dollar tree geisha fan. I would recommend staying here, I would definitely stay here again.

Room was adequate but not deep clean. Dusty and unclean when I dropped something between nightstand and bed. Dated decor. Breakfast was waffles cereal and yogurt wit coffee or tea. Adequate place but nothing I’d ever go back to.

The toilet was broken, there was personal belongings left behind not cleaned up, the TV controller was grimy and gross feeling, there was roaches in our room. It was terrible. The beeakfast was terrible. The desk people were nice though.

The property was nice, quiet for the most part. The carpet inside the room was a little dingy. The walls looked like they needed a fresh coat of paint. The bed was nice and clean. Not too bad for the price.

Convenient place to use as base for Yosemite n Sequoia Natl Pks. Not as clean as I would hav liked, little details. There was empty box in the freezer someone left, the caulking around the showerhead, faucet n wall were separated. I found the connection to the HDMI plug to work the TV.( Wasn' t plugged in.

Noisy, outdated, dilapidated, dirty. Missing soap bars in the room. I did not feel safe staying there.

The room was not sanitary and there were bugs in my room, on the lamps and in the bathroom. Manager confirmed the property has bug issue.Immediately needed to check out and worked with Expedia to cancel reservation. Checked in next door for the night. Be wary of doing so. Some staff over there is incompetent. Had issues with that stay as well. If Natalie is checking you in over at the Country Inn DO VERIFY ALL INFORMATION BEFORE CHECKING IN AND DO NOT HAND HER YOUR CREDIT CARD TO HOLD DEPOSIT UNTIL YOU'VE CONFIRMED RESERVATION DETAILS. I was in town for a funeral and experiences with both properties was just a MESS. I will not be returning to Fresno for a while, terrible experiences.

The refrigerator interior was badly broken. I mentioned it when I checked in. The attendant said they would notify "them." When I checked out I mentioned the same thing and they were unaware of the problem?? "They" did go to the room and investigate after I left. The mattress was lumpy. The room didn't look clean. The carpet had pieces of something on the floor. I had to go to the front desk to find out how to work the TV, there were no instructions.

The room/bathroom were reasonably clean. I was amazed at how quiet it was. However, the bed was the hardest bed I have ever attempted to sleep on. There was a chair that was badly stained over the majority of one side, very unappealing. I stayed four days. I had to go to the office three times to because the keycard wasn’t working from day to day. Each time they said it was my fault. The “continental breakfast“ was marginal.

We went to put our dinner in the fridge tater and there was a used condom in the fridge. Our room wasn’t very clean and lamps were falling off Walls

I loved this place. It was perfect for us (a couple with a baby) it was nice and quiet, parking was easy right outside our door. Freeway access is around the corner, lots of dining options close by. No weird/problematic people hanging around outside or anything. Staff was friendly. But most importantly the room was VERY clean! There were no weird smells at all. Things seemed to be pretty well maintained within the room. There was a fridge and a microwave. Pretty much my ONLY complaint about our stay is the room didn’t get the best airflow. There was an AC but it’s right next to the door and window (most are) so even if you crack the door and window along with the AC on, the cool air just didn’t really reach the bathroom/vanity area. Which is where it was hottest, after taking a warm/hot shower then trying to blow dry and style hair with heat and applying make up, was a bit uncomfortable because the cool air just didn’t make it far enough into that side of the room. But I can live with that, I just had to pull out my dollar tree geisha fan. I would recommend staying here, I would definitely stay here again.

The lower rating is simply focused on the quality and particulars. Shower head was leaking and the shower head hose was so stiff that it wouldn't hold "straight." Meaning, you can't just stand there and let the water hit you, you have to take it off and rinse yourself off. Despite my room being handicap accessible, they removed the toilet seat cover meaning you have to sit bare on the toilet seat. Fridge seemed unplugged for some time and had a mucky smell to it and even after plugged for several hours, hardly cooled any drinks. TV antenna was disconnected so you can't watch anything and the TV looked like a dated so I woudlnt expect any sort of HDMI connection. Continental breakfast consisted of small packs of yogurt, 2 selections of cereal, bread, coffee, and a waffle maker with no waffle batter anywhere. Thin walls. My last night, the upstairs neighbor was banging his girl for a solid 20 min straight before it stopped. The positives: no issues with staff despite worrisome reviews on yelp. The few interactions I encountered were friendly. They even let me check in at 11am instead of the designated 3pm. The room itself was fairly clean, the bed was clean and very comfy and so were the pillows. A/C was outdated, but works. The rooms sit facing outside so you never walk into the hotel lobby. Makes it easy access to your car parked right outside. Location is good regarding local foods, gas, and liquor store a 2 minute walk.

Upon booking, did not know this was an old hotel property near an Air Force base. Jets taking off - very noisey.

Walls were paper thin, could hear people on upper level stomping around. Could hear people unlocking car doors clearly through night. Comfortable bed. Shower pressure pretty decent.

Good bed

What i didn't like was the shower. It had NO pressure & very little water came out of faucet. Took forever to take a shower. Beds were very hard also

Room key didnt work. Door nob didnt work. Tv needed special gimmic to work. Internet was difficult to access.

Room was way smaller than the pictures. The shower head was so caked with lime scale that you couldnt change the settings. Not enough towels were provided. Lighting in the room was only privided by lamps so it was dim. Breakfast was advertised as a hot breakfast but lacked proteins. Only waffles, toast and boring cereal.

The room/bathroom were reasonably clean. I was amazed at how quiet it was. However, the bed was the hardest bed I have ever attempted to sleep on. There was a chair that was badly stained over the majority of one side, very unappealing. I stayed four days. I had to go to the office three times to because the keycard wasn’t working from day to day. Each time they said it was my fault. The “continental breakfast“ was marginal.

The TV did not work

Location is close to restaurants and shopping. Friendly staff. Room and bathroom were clean. Price per night is more affordable. However, rooms were dated and if staying on the first floor, cars are parked right in front of your room can be noisy in the mornings. Otherwise, our one night stay was good.

Great staff

Older property but staff was excellent and friendly!

Booked via hotels.com upon checkin apparently they do not allow local booking & told us we needs to call hotels.con for a refund. Nowhere did it say that until after you already pay to book they send you a “courtesy” message saying they do not allow bookings if you live within a 30 mile radius of the hotel

the early check in is good especially after traveling up and down the state

Great location with quick and easy check in/out

I recently had a deeply frustrating and disappointing experience with QUALITY INN, and I feel compelled to share my ordeal to warn others. As a resident living within 30 miles of the hotel, I decided to book a room for a staycation. Little did I know that my local address would become a costly mistake. Upon needing to cancel my reservation, I was informed that their "no refund policy" applies specifically to local residents. This discriminatory policy is not only unfair but also seems to be designed to exploit locals who might book a room on a whim. It’s outrageous that this hotel has such a targeted no refund policy, and it feels like a deliberate attempt to trap locals into losing their money. Despite my attempts to reason with the management, they remained rigid and unapologetic, hiding behind their unfair policy. The entire experience left a sour taste and a feeling of being scammed. This hotel clearly prioritizes profit over customer satisfaction and fairness. If you’re a local resident considering this hotel, think twice. Their refund policy is nothing short of a money trap for locals. Save yourself the frustration and find a hotel that respects all its guests equally, regardless of where they live.

The staff told me because I lived locally I couldn’t keep my already reserved room

Nice helpful staff. Tv wasn’t working so the front clerk gal came down and fixed right away. I went for coffee and the pot was empty and the front clerk gal make a fresh pot right away. The shower head is super low. The rooms could use some cleaning of the doors inside and out.

DO NOT STAY HERE!! This place robbed me for my money... I booked for the 11/9-11/10... They messaged me and confirmed my reservation.... I showed up yo the property to check-in the clerk asked me if I was from Fresno. I said yes and she told me oh we cancelled ur reservation that they were not accepting locals (I don't even know what that means, why are they in Fresno then) Now the fees for this reservation have went through... This hotel literally robbed me for my money!!!

Staffs were nice both arrival and leaving. Room was decent clean and quiet.

Upon booking, did not know this was an old hotel property near an Air Force base. Jets taking off - very noisey.

I liked that it was close to the freeway entrance, parking was more than enough spaces, and a quick 5 min drive was a shopping center with some food options as well! The breakfast at this place exceeded my expectations!

Property was in an industrial area, off the main road There was a good breakfast restaurant and convenient stores near by

The property was fine, it appeared to be not the greatest neighborhood. There was a derelict car in the lot right in front of our room. The rooms did not have enough outlets for charging devices near the bed.

Its close to the freeway and close to restaurants

More of a motel than a hotel. Staff is very nice. Breakfast was better than expected at this price point. Room was clean but had deferred maintenance problems like water coming out of the top of the shower head in addition to out of the shower head. There are some unhoused people living next to the property on the highway embankment. I don't think there's anything the staff can do about this but I'd request a room near the office to avoid shenanigans.

Convenient place to use as base for Yosemite n Sequoia Natl Pks. Not as clean as I would hav liked, little details. There was empty box in the freezer someone left, the caulking around the showerhead, faucet n wall were separated. I found the connection to the HDMI plug to work the TV.( Wasn' t plugged in.

Quiet area…close to shopping and dining

good area next building they had homeless people so a little creepy

I loved this place. It was perfect for us (a couple with a baby) it was nice and quiet, parking was easy right outside our door. Freeway access is around the corner, lots of dining options close by. No weird/problematic people hanging around outside or anything. Staff was friendly. But most importantly the room was VERY clean! There were no weird smells at all. Things seemed to be pretty well maintained within the room. There was a fridge and a microwave. Pretty much my ONLY complaint about our stay is the room didn’t get the best airflow. There was an AC but it’s right next to the door and window (most are) so even if you crack the door and window along with the AC on, the cool air just didn’t really reach the bathroom/vanity area. Which is where it was hottest, after taking a warm/hot shower then trying to blow dry and style hair with heat and applying make up, was a bit uncomfortable because the cool air just didn’t make it far enough into that side of the room. But I can live with that, I just had to pull out my dollar tree geisha fan. I would recommend staying here, I would definitely stay here again.

Pleasant staff at checkin, and very flexible in helping our group have rooms together. Good location in near suburbs. However, the property is old and rooms are smaller than other Quality Inns. Also, the breakfast was not nearly as good as other ChoiceHotels we’ve used; it had no hot food except waffles. Finally, sadly, but not their fault, there were some homeless people hanging around the property.

The floors turn my white socks black. They said they had a continental breakfast. But the only thing there waffles, toast and coffee

breakfast was awful !!! did not show what was in pictures(hot food) and had to remind the front staff to replenish coffee while she was watching youtube at front desk!

Breakfast is too bad with no options and nothing to fill, coffee is worst. Wrong place for me to choose. Never will book quality inn again

Continental breakfast no fruit

Clean and comfortable. Good value for the money. Liked the waffles for breakfast.

Room was way smaller than the pictures. The shower head was so caked with lime scale that you couldnt change the settings. Not enough towels were provided. Lighting in the room was only privided by lamps so it was dim. Breakfast was advertised as a hot breakfast but lacked proteins. Only waffles, toast and boring cereal.

The room/bathroom were reasonably clean. I was amazed at how quiet it was. However, the bed was the hardest bed I have ever attempted to sleep on. There was a chair that was badly stained over the majority of one side, very unappealing. I stayed four days. I had to go to the office three times to because the keycard wasn’t working from day to day. Each time they said it was my fault. The “continental breakfast“ was marginal.

They could improve their breakfast.It was not that great and very small

They don't serve much for breakfast compared to other hotels in the area