Is parking available at the hotel?

Yes, the hotel offers free on-site parking for guests.

What type of breakfast is offered?

A complimentary breakfast is provided, allowing guests to start their day on a positive note.

What are the check-in and check-out times?

Check-in is available from 14:00 until 23:30, and check-out is at 13:00. Early check-in or late check-out may be arranged upon request.

Are airport shuttle services available?

Yes, the hotel can organize airport shuttle services for guests prior to arrival.

What accessibility features does the hotel offer?

The hotel provides accessible parking and facilities for guests with disabilities, ensuring a comfortable stay.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the entertainment district of Venustiano Carranza, close to notable landmarks such as Zócalo and the Angel of Independence Monument.

What are the policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age.

We Hotel Aeropuerto - Mexico City Accommodation

Average nightly price at We Hotel Aeropuerto by month, last 12 months (USD)
Month	Average price
January	$107
February	$121
March	$108
April	$115
May	$124
June	$113
July	$106
August	$110
September	$117
October	$124
November	$119
December	$133

What guests think

Across recent reviews, travellers describe We Hotel Aeropuerto as a convenient stopover near Mexico City’s airport, with quick check‑ins, generally clean, simple rooms, and a useful shuttle to terminals, though airport pickup is typically not provided and causes confusion.

Many guests praise the friendly, helpful staff and efficient check‑out. Several report drawbacks such as noise from halls or AC, intermittent Wi‑Fi, worn towels or linens, and dated or inconsistent maintenance. The neighborhood and entrance can feel unsafe or hard to navigate on foot, and accessibility is limited by steps and occasional elevator issues. Overall, it suits brief airport stays rather than longer visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle to the terminals is provided and useful, but pickup from the airport is generally not offered and communication can be inconsistent. Accessibility issues recur, including steps at the entrance and occasional elevator outages.

Related guest reviews

8

Teresa

Aug 10, 2025

·

Stayed 1 night

El servicio de transporte del Hotel al aeropuerto fue un gran problema, primero el chofer se equivocó de terminal, y en segundo lugar me dejó en el área de llegadas de la terminal, dijo q era lo autorizado lo cual es ridículo, eso me obligó a subir escaleras con maletas extremadamente pesadas lo cual es un gran problema p mi ya q me es imposible cargar cosas pesadas por problemas de salud

10

Rafael

Nov 27, 2024

·

Stayed 1 night

No tienen transporte para llevarte del aeropuerto al hotel.Solo de regreso al aeropuerto.

6

Lisa

Jun 4, 2025

·

Stayed 1 night

Close to airport. Only provide transportation to airport. There was noise from other guests. Room was clean. Okay for an overnight stay.

10

Leonel

Dec 22, 2024

·

Stayed 1 night

Hotel is fine and quite close to airport. You have to use a taxi to get there. They provide Transportation (one-way) to Terminals. It's not an area you can walk around in.

6

Lona

Dec 13, 2024

·

Stayed 1 night

The Expedia listing said the hotel had a free airport shuttle and gave a number to phone for pick up, but no one answered when we phoned repeatedly. Our cab cost $50US, and when we enquired about the lack of response from the hotel, we were told the shuttle only goes “to” the airport. False advertising, very disappointing!

6

mary

Jan 28, 2025

·

Stayed 1 night

The hotel was fine. Basic but fine But we were extremely frustrated when we arrived about midnight and were told that a van would pick us up and it didn't. And we waited and waited exhausted and we finally got through to them and they said to take a taxi and bring the receipt but the taxi driver couldn't give us a receipt and so we there were there in the lobby for probably 40 minutes asking them to deal with it. Finally, we just went to bed and I guess they dealt with it, but it was very frustrating and exhausting. Otherwise the hotel was fine

8

Claudia

Sep 26, 2025

·

Stayed 2 nights

El elevador no servia, la habitación estaba sucia después de las 5:00 pm

2

noe

Nov 3, 2025

·

Stayed 2 nights

El elevador no sirve.

6

Alina

Jul 8, 2025

·

Stayed 1 night

Es un hotel conveniente en un area inconveniente. La entrada del hotel no es "handicapp accesible" "habdicapp friendly". Tiene un escalon alto que presupone un esfuerzo extra para subir las maletas. No piensan en ancianos, personas con cirugias y restricciones en la mobilidad.madrea con nenes, cochecitos, en fin. Por eso no voy a volver y menos recomendarlo.

8

Humberto

Oct 12, 2025

·

Stayed 1 night

Falta mantenimiento a los aparatos del gimnasio, unos no funcionan

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Cleanliness

Many guests report clean rooms and bedding. Recurring complaints note worn or frayed towels and linens, occasional missed details like hair on sheets, and some lingering odors.

Related guest reviews

10

Moses

Nov 23, 2025

·

Stayed 1 night

Clean room and great seafood restaurant. Very close to the airport and free shuttle.

8

Karen

Oct 29, 2025

·

Stayed 1 night

La habitación el techo del baño muy sucio y las toallas viejas

4

Mamta

Mar 20, 2025

·

Stayed 1 night

I had one room with 2 beds. The bedsheets had so many tiny/small hair on it. Too many to clean them and it was a grossly feeling. We spread our cloths on the comforter to cover up Check in staff and the person who helped w our luggage were very kind

4

Jose Luis Mantilla

Apr 8, 2025

·

Stayed 1 night

Mal olor en el cuarto, tenía olor a tubería.

10

Alexander

Nov 14, 2025

·

Stayed 1 night

Clean and nice hotel close to the airport. My room was really big and the staff were very nice and helpful.

6

Patricia

Oct 2, 2025

·

Stayed 1 night

First room was dirty had to change rooms new room had hair on bed

4

JORGE

Nov 18, 2025

·

Stayed 1 night

Las toallas eran para tirarse a la basura

4

ANDREA

Apr 22, 2025

·

Stayed 1 night

Olía horrible, no tenía ni ventilación ni iluminación natural, infame

10

Roxana

Nov 6, 2025

·

Stayed 1 night

Very clean and comfortable

4

Anna

Feb 6, 2026

·

Stayed 1 night

Sheets were not changed!!! Towels old and frayed.

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Rooms

Rooms are simple and generally comfortable, with some spacious layouts; several guests found them quiet, while others reported poor soundproofing and AC issues (noise or failures). Wi‑Fi can be unreliable, and some rooms lack real windows; pillow comfort varies.

Related guest reviews

4

keisuke

Dec 29, 2025

·

Stayed 1 night

Wifi está muy malo

6

Moses

Apr 25, 2025

·

Stayed 1 night

The air conditioning in the room was not working

8

Juan Gerardo

Dec 22, 2025

·

Stayed 1 night

Lugar muy cerca del aeropuerto con transporte Cuarto limpio y grande

6

Susana

Sep 11, 2025

·

Stayed 1 night

Pague el mismo precio una noche antes en un hotel en Santiago de Chile y la diferencia fue abismal, las almohadas se sienten ya viejas

4

Thibault

Nov 5, 2025

·

Stayed 1 night

The hotel feels already quite old, and especially it’s very noisy. I think the sound insulation in between rooms should be much better, also my door was lightweight versus what they should be. I could hear every sound from the hallway, including early departures at 04:00 in the morning. Price is ok and the shuttle to the airport is very convenient, but I wouldn’t book again even for the night before departure.

8

Monica

Jun 19, 2025

·

Stayed 2 nights

I liked the location and overall cleanliness of the hotel. However, after I booked, I was disappointed to receive a message saying the only provide shuttle to the airport and not from the airport to the hotel since the description says shuttle is included. The room conditions were good, but we had no working AC, the remote was missing the battery cover. We were given a fan, but it did not fix the issue. We were told we could ask to move rooms, but they had none available in the morning and made the change in the evening when we got back. The staff was kind and at the end met our needs, but it was an inconvenience to switch rooms.

8

SEIICHI

Jan 30, 2026

·

Stayed 1 night

清潔な客室、スタッフも良い。外の騒音が大きい、防音が悪い。朝食良いですが連泊だと飽きる。

10

David

Jul 31, 2025

·

Stayed 1 night

Quiet rooms

2

Heidi

Jun 29, 2025

·

Stayed 1 night

This room says interior view. It is not a view. There is no functioning window and it isn’t a window. It is glass that is glazed over. So the room feels like a dirty dungeon. Staff was rude. There is no way this hotel is worth the price.

10

Hélène

Feb 26, 2026

·

Stayed 1 night

Best mattress in Mexico

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and efficient, with quick check‑ins and smooth departures. However, repeated frustrations involve reception attitude or miscommunication and shuttle arrangements, especially airport pickup.

Related guest reviews

10

Mónica

Sep 15, 2025

·

Stayed 1 night

Excelente trato del personal fue excelente y el transporte al aeropuerto es un gran beneficio de hospedarse en este hotel.

2

Alina

Sep 6, 2025

·

Stayed 1 night

Check in es a las 2 pm pero el cuarto no estaba listo. No lo estuvo tampoco pasada las 2 PM como lo prometieron. Te dan largas con un cinismo que raya en el insulto. No tienen consideracion por personas que llegan de largos viajes esperando poder tener su cuarto listo a la hora prometida en su website. Por eso los viajeros prefieren otras alternativas de hospedaje. Aparte de agravio insulto con la actitud patana y poco decente de staff no capacitado para bregar con clientes frustrados. Deberian ser mas cuidadosos en la seleccion de su personal. Gente como esa deberia estar en un mercado publico y no en un hotel de esta categoria. No vuelvo nunca mas y menos recomendarlo a mi amplio network social y professional a quedarse en un hotel que mas parece un circo. Un pesimo circo donde una payasa petulante e ignorante hace un trabajo de relaciones tan chapucero. Deberian despedirla y que mejor se dedique esa persona a vender tacos en la calle. Con respeto de los taqueros de los alrededores que muestran mas educacion y maneras.

2

alfonso

Mar 28, 2025

·

Stayed 1 night

Muy mal servicio el personal que está a cargo del transporte muy groseros y déspotas, me quedé ahí para no batallar para que me llevaran al aeropuerto y terminé pidiendo Uber

10

Javier

Jul 17, 2025

·

Stayed 2 nights

Staff very friendly specially a gentleman named David he was very accommodating. Rooms were very clean and well kept housekeeping was excellent.

10

Claudia

Dec 7, 2025

·

Stayed 1 night

El personal es muy amable y atento, el check in y check out fue rápido

10

David

Oct 9, 2025

·

Stayed 1 night

The Hotel was very nice option when our flight was cancelled. The staff was friendly and professional. The restaurant food and service was good. The hotel provided a shuttle back the the airport the next day. This is a good option for our anyone near the MX city airport.

10

Carlos

Apr 4, 2025

·

Stayed 1 night

El chequeo de entrada fue rápido y eficiente. Su ubicación es conveniente por su cercanía al aeropuerto

6

mary

Jan 28, 2025

·

Stayed 1 night

The hotel was fine. Basic but fine But we were extremely frustrated when we arrived about midnight and were told that a van would pick us up and it didn't. And we waited and waited exhausted and we finally got through to them and they said to take a taxi and bring the receipt but the taxi driver couldn't give us a receipt and so we there were there in the lobby for probably 40 minutes asking them to deal with it. Finally, we just went to bed and I guess they dealt with it, but it was very frustrating and exhausting. Otherwise the hotel was fine

2

PAOLA ITZEL

Oct 30, 2025

·

Stayed 1 night

Pésimo servicio nunca pudimos accesar a nuestra habitación y además fueron súper groseros en recepción, pésimo hotel cero servicio al cliente aunque estén cerca del aeropuerto no se hospeden ahí! Una cosa es comodidad o urgencia pero si lo quieren tener una experiencia horrible no lo hagan!!! Hay más opciones

4

Reyna

Nov 26, 2024

·

Stayed 5 nights

Keys had to be reprogrammed everyday.. reception staff was very rude when I asked them to assist me in reprogramming the key.. the gentleman that assisted us to put the luggage in the car to head back to the airport was extremely rude and unprofessional he literally yelled at us to get in the car .. put four of us in a very small car .. mind you my brother was in a wheelchair.. we were heading to terminal 1 he was not listening to what I was telling him and I speak fluent Spanish.. I also advised him my sister was heading to terminal 2 and put just her in a big van instead of us he was talking over me and would not hear me out NEVER AGAIN WOULD I STAY AT THAT HOTEL

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport—many guests walked from Terminal 1 or used a short ride or shuttle. Several advise the surrounding area and entrance feel unsafe or hard to navigate at night.

Related guest reviews

10

Hernando

Apr 15, 2025

·

Stayed 1 night

Muy cerca del aeropuerto y transporte para el mismo...

8

Elsa

Jul 14, 2025

·

Stayed 1 night

Our family stayed at the hotel due to an overlay. It was better than sleeping at the airport. It was clean. It got the job done. We did have to take a taxi even though it was across the street from the airport. The entrance was also hard to find the lobby entrance was not clearly marked. Overall, it got the job done. I would stay there again.

8

francisco

Jun 26, 2025

·

Stayed 1 night

llegas caminado de la terminal 1

6

JOSE LUIS

Jul 25, 2025

·

Stayed 1 night

Para llegar de día es apropiado , de noche bastante inseguro , aunque se camina muy poco del aeropuerto al hotel

10

Edith

Nov 6, 2025

·

Stayed 1 night

Great location close to airport. Perfect for my early morning flight back home.

8

Luis

Jun 30, 2025

·

Stayed 2 nights

Muy accesible desde y hacia el aeropuerto.

8

SOIRA

Mar 13, 2025

·

Stayed 1 night

Very clean room, fast check-in and great location. We were searching for a hotel with early check-in, since we were in wait for our midnight flight. So this hotel was covenient for its 2pm check-in and its great location. Very nice staff, and great service. However, the outside streets seemed a little dangerous at night time so that was one thing to be careful of. Overall nothing special to be noticed otherwise. Standard hotel.

8

Daniel Alejandro

Apr 10, 2025

·

Stayed 1 night

El hotel está bien y enfrente del aeropuerto, solo es para hacer una escala o para tomar un vuelo y evitar el tráfico, fue nuestro caso. La zona de alrededor es insegura en la noche y es mejor no salir a caminar

2

Moises

Dec 1, 2025

·

Stayed 1 night

I had to climb several steps with my luggage since no ramps were built. Beds were terribly uncomfortable, pillows were like bad filled balloons, noisy room. On a very unsafe location. I would definitely not recommend to stay at this hotel, less to dare walking around for safety reasons.

8

Lee W

Dec 6, 2024

·

Stayed 1 night

Due to travel delays, I had to overnight in MEX. I chose this for location, and I chose to walk to it. You can see it right off the end of the runway from Terminal 1. 10 minutes and perfect for a simple layover. Good meal and drinks, and QUIET. Shuttle to Terminal 2 was a breeze the next day.

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Dining

The on‑site restaurant is often praised, especially for seafood and convenience. Some guests reported poor breakfast value or service, and two large groups mentioned gastrointestinal illness after dining.

Related guest reviews

10

Moses

Nov 23, 2025

·

Stayed 1 night

Clean room and great seafood restaurant. Very close to the airport and free shuttle.

10

Raquel

Jun 11, 2025

·

Stayed 1 night

Great and attentive service. Room was modern and comfortable. Close to the airport with free shuttle.

8

Scott L.

Jan 12, 2025

·

Stayed 1 night

Quick stay close to the airport for a layover. Quiet and comfortable. Great food at the restaurant.

6

Miguel Angel

Jul 21, 2025

·

Stayed 1 night

Bien localizado, el hotel es muy estricto con la hora del checkin y no les importa el estatus de hoteles.com que tengas. Cuidado con el restaurante ya que en una cena familiar de 12 personas 7 tuvieron una infección gastrointestinal.

6

David

May 30, 2025

·

Stayed 2 nights

On the website it stated free breakfast. We had to pay for breakfast

6

Danilo27vallarta@gmail.com

Jan 23, 2025

·

Stayed 1 night

Lo que sim No me gustó fue el desayuno la verdad pocas opciones e mala comida

10

David

Oct 9, 2025

·

Stayed 1 night

The Hotel was very nice option when our flight was cancelled. The staff was friendly and professional. The restaurant food and service was good. The hotel provided a shuttle back the the airport the next day. This is a good option for our anyone near the MX city airport.

10

PETER

Aug 21, 2025

·

Stayed 2 nights

Excelente Hotel, con restaurante con mariscos deliciosas

6

Rosa

Jun 21, 2025

·

Stayed 1 night

La recepción bien, el restaurante mal! La comida no es mala pero el servicio del personal es pésimo, por la noche cenamos y la atención regular, pero el desayuno atención pésima, los alimentos pedí huevos divorciados, los frijoles recién sacados de la nevera, los chilaquiles parecían sobras de otros y fríos también, los hitvos de cualquier manera, el pan horrendo, el jugo le lo trajeron cuando ya había terminado de comer, pan dulce no tienen y el pan con mantequilla es horrible y me lo trajeron cuando lo pedí tres veces! Muy pero muy mal servicio en el restaurante! El hotel es cómodo para una noche antes de tomar el avión al día siguiente, pero si hay cosas a mejorar! Como en todos los hoteles, la camarista te toca la puerta como si se estuviera cayendo a las 9 de la mañana, solo para saber si la habitación está ocupada o no!

6

Miguel Angel

Jul 15, 2025

·

Stayed 1 night

El hotel en general está bien, excelentemente ubicado, el problema fue el restaurante, invité a cenar a mi familia y 6 personas de 12 personas se enfermaron de diarrea, el hotel debe de hacer algo al respecto. Deben de verificar el correcto cocimiento de los alimentos, también que los trastes estén limpios.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $181	16 $133	17 $111
18 $116	19 $123	20 $111	21 $115	22 $70	23 $117	24 $115
25 $112	26 $118	27 $117	28 $117	29 $271	30 $429	31 $429

Su	Mo	Tu	We	Th	Fr	Sa
1 $278	2 $118	3 $111	4 $111	5 $110	6 $118	7 $119
8 $118	9 $110	10 $111	11 $110	12 $137	13 $190	14 $190
15 $183	16 $110	17 $111	18 $110	19 $132	20 $158	21 $184
22 $187	23 $117	24 $117	25 $119	26 $130	27 $142	28 $168
29 $158	30 $114

We Hotel Aeropuerto

Prices for We Hotel Aeropuerto

Monthly average prices

About this property

Location

Room options

Double Room with Street View

Master Suite with Jacuzzi and Street View

Double Room, Interior View

Business Suite with Living Area and Street View

King Room with Internal View

King Room with Street View

Guest reviews of We Hotel Aeropuerto

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about We Hotel Aeropuerto

Considering this hotel for your Mexico City trip?

Prices for upcoming dates