Is parking available at the property?

Parking is available on-site and is limited. Valet parking is also offered for a fee of MXN 140 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available on weekdays from 6:30 AM to 11:00 AM for a fee of approximately MXN 340 per person.

Are pets allowed at the hotel?

Pets are allowed in specific rooms only, with a fee of MXN 596.30 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 1:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about rooms and facilities should be confirmed directly with the property.

What is the hotel's location in relation to key landmarks?

The hotel is located in Santa Fe, Mexico City, just 0.2 km from Samara Shops and 1.0 km from Expo Santa Fe Mexico. Other nearby attractions include Parque La Mexicana (1.3 km) and Santa Fe Center Mall (1.6 km).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor heated pool. The operational hours and seasonal availability can be confirmed directly with the property.

What are the policies for guests staying with children?

Up to 2 children aged 15 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the hotel directly for specific requests and any associated costs.

Novotel Mexico City Santa Fe Hotel Stay

Average nightly price at Novotel Mexico City Santa Fe by month, last 12 months (USD)
Month	Average price
January	$101
February	$88
March	$104
April	$98
May	$110
June	$215
July	$106
August	$98
September	$102
October	$108
November	$107
December	$83

What guests think

At Novotel Mexico City Santa Fe, travelers often highlight the convenient Santa Fe location and generally comfortable, modern rooms, while ongoing renovations cause intermittent facility closures, construction noise, and occasional elevator or access hassles for guests.

Service is frequently praised as friendly and helpful, though several reviews describe slow or problematic check-in and isolated lapses like valet or room-key issues. Rooms range from renovated and spacious to dated or small, with recurring complaints about malfunctioning air conditioning or heating and a few notes about weak Wi-Fi or noise between rooms. Breakfast earns many compliments for variety and taste, but some guests find the restaurant inconsistent or overpriced. A practical choice for short business visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations have led to facility disruptions, including pool closures, limited or absent gym/sauna access, elevator issues, and occasional construction noise or power interruptions. Parking is paid separately, and some guests found lobby or dining setups reduced during works; when available, the pool area is pleasant.

Related guest reviews

6

karina

May 27, 2024

·

Stayed 1 night

NO FUNCIONABAN LOS ELEVADORES Y EL DE SERVICIO ESTABA MUY ESCONDIDO, APESAR DE QUE ES NO SMOKING OLIA EXTRAÑO EL HOTEL

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $95
11 $97	12 $178	13	14 $355	15 $164	16 $92	17 $93
18 $95	19 $116	20	21 $340	22 $373	23 $268	24 $104
25 $107	26 $113	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $133	3 $118	4 $95	5 $95	6 $121	7 $124
8 $122	9 $143	10 $153	11	12	13 $148	14 $142
15 $135	16 $140	17 $130	18 $140	19 $144	20 $125	21 $115
22 $101	23 $125	24 $124	25 $124	26 $124	27 $108	28 $110
29 $109	30 $119

Prices for Novotel Mexico City Santa Fe

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed

Superior Room, 1 King Bed, Accessible

Executive Double Room, 2 Double Beds

Executive Suite, 1 King Bed

Executive Room, 1 King Bed

Superior Double Room, 2 Double Beds

Guest reviews of Novotel Mexico City Santa Fe

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Mexico City Santa Fe

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