Eurostars Zona Rosa Suites
$121
/ night
Avg. for October
Prices for Eurostars Zona Rosa Suites
Select dates to see prices and availability
$121
/ night
Avg. for October
Monthly average prices
Nightly prices at Eurostars Zona Rosa Suites average $80 in September, the cheapest month, and $379 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $379 |
| February | $118 |
| March | $89 |
| April | $81 |
| May | $83 |
| June | $122 |
| July | $100 |
| August | $87 |
| September | $80 |
| October | $121 |
| November | $142 |
| December | $110 |
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Oct · $121
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Most expensive: January (~$379)
Cheapest: September (~$80)
About this property
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
At Eurostars Zona Rosa Suites, enjoy a satisfying meal at the restaurant. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:30 AM for a fee.
Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Located in Mexico City (Reforma), Eurostars Zona Rosa Suites is within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. This hotel is 0.5 mi (0.9 km) from U.S. Embassy and 2.1 mi (3.4 km) from Palacio de Bellas Artes.
What's nearby
Avenida Insurgentes(0.1 miles)
Paseo de la Reforma(0.3 miles)
Reforma 222(0.4 miles)
Angel of Independence Monument(0.4 miles)
Cibeles Fountain(0.5 miles)
U.S. Embassy(0.5 miles)
Diana the Huntress Fountain(0.7 miles)
Torre Mayor(0.9 miles)
Arena México(1 miles)
Spain Park(1 miles)
Mexico Park(1.1 miles)
Chapultepec Park(1.1 miles)
Monument to the Revolution(1.1 miles)
Mercado de Artesanías La Cuidadela(1.1 miles)
Monumento a los Ninos Heroes(1.2 miles)
Benito Juarez International Airport (MEX)(6.1 miles)
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)(25.5 miles)
Toluca, Estado de Mexico (TLC-Toluca Intl.)(34.9 miles)
Airport shuttle
Non-Smoking Rooms
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Location
Londres 115, Zona Rosa, Mexico City, Mexico
Avenida Insurgentes (0.1 miles)
Paseo de la Reforma (0.3 miles)
Reforma 222 (0.4 miles)
Angel of Independence Monument (0.4 miles)
Cibeles Fountain (0.5 miles)
U.S. Embassy (0.5 miles)
Room options
5
Junior Studio Suite (Single)
Room details
1 King Bed
452 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Junior Studio Suite
Room details
1 King Bed
Sleeps 2
452 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Triple Room
Room details
2 Full Beds
Sleeps 3
452 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Studio Suite, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
452 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Eurostars Zona Rosa Suites
8.5
Very good
Based on 1,000 verified reviews
Who stays here?
Business
33%
Couple
28%
Family
14%
Group
12%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
At Eurostars Zona Rosa Suites, travelers praise the central, walkable Zona Rosa location and spacious suite-style rooms with friendly service, while repeatedly noting late-night street noise from nearby bars and recurring elevator outages that cause delays.
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What guests think
At Eurostars Zona Rosa Suites, travelers praise the central, walkable Zona Rosa location and spacious suite-style rooms with friendly service, while repeatedly noting late-night street noise from nearby bars and recurring elevator outages that cause delays.
Suites offer practical layouts with separate living areas plus a fridge and microwave, but some furnishings feel dated, mattresses can be very firm, and a few rooms report weak air conditioning or sewage odors. Cleanliness earns frequent praise, while other notes include variable breakfast inclusion or quality, a basic rooftop and small gym, occasional WiFi hiccups, and tight or awkward parking access. Best for travelers who want a practical base at a fair price and can tolerate nightlife noise.
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AI-generated summary based on recent guest reviews
Facilities
Many reviews report the main elevator out of service for long periods, leaving a small, slow secondary elevator. The rooftop/terrace is simple with limited amenities, the gym is small or partly nonfunctional, and parking access is tight or awkward.
Related guest reviews
10
Juan
Feb 28, 2025
·
Stayed 6 nights
It was definitely the best place to stay in the centre of Mexico City. The suites are fantastic. The staff, at the reception, bell boys and cleaners, were all helpful, friendly and welcoming. There was absolutely no problem with noise. There are clubs and bars around which might be noisy at times, but keeping the windows closed (you don’t need them open with the air conditioning anyway) you can barely hear anything from the outside. There is a terrace at the top with great views of the surroundings. (A perfect place to drink a glass of wine and smoke a cigarette if you do and relax on your own or with friends.) The zona rosa is not what it used to be (it is rather run down and neglected but it still keeps some of its charm). Reforma avenue is just a couple of blocks away and is thriving with great places to eat and visit. It is an excellent place to walk to many landmarks, trendy areas and museums without the burden of the traffic jams. Price wise, I think it was the best choice to stay in the City.
It was definitely the best place to stay in the centre of Mexico City. The suites are fantastic. The staff, at the reception, bell boys and cleaners, were all helpful, friendly and welcoming. There was absolutely no problem with noise. There are clubs and bars around which might be noisy at times, but keeping the windows closed (you don’t need them open with the air conditioning anyway) you can barely hear anything from the outside. There is a terrace at the top with great views of the surroundings. (A perfect place to drink a glass of wine and smoke a cigarette if you do and relax on your own or with friends.) The zona rosa is not what it used to be (it is rather run down and neglected but it still keeps some of its charm). Reforma avenue is just a couple of blocks away and is thriving with great places to eat and visit. It is an excellent place to walk to many landmarks, trendy areas and museums without the burden of the traffic jams. Price wise, I think it was the best choice to stay in the City.
6
Sheela
Nov 4, 2025
·
Stayed 6 nights
Great location and the room was nice, but the area can be very loud late into the night. Maid service needs improvement as our room was not cleaned well during our stay. Rooftop only has some dusty chaises but from the pictures I thought there was a bar (my bad). Staff was friendly and breakfast was good but they serve some of the worst coffee in the city. Luckily there is a coffee shop right next door.
Great location and the room was nice, but the area can be very loud late into the night. Maid service needs improvement as our room was not cleaned well during our stay. Rooftop only has some dusty chaises but from the pictures I thought there was a bar (my bad). Staff was friendly and breakfast was good but they serve some of the worst coffee in the city. Luckily there is a coffee shop right next door.
4
Jose F
Jun 3, 2024
·
Stayed 1 night
Es un hotel viejo, mal mantenido, el estacionamiento está terriblemente malo, es un sótano que lo medio adaptaron y no caben ni 4 coches, el desayuno bastante malo, no creo que regrese, hay más opciones en la zona para probar
Es un hotel viejo, mal mantenido, el estacionamiento está terriblemente malo, es un sótano que lo medio adaptaron y no caben ni 4 coches, el desayuno bastante malo, no creo que regrese, hay más opciones en la zona para probar
8
Dani
Jul 27, 2025
·
Stayed 11 nights
Lite slitet. Bra läge. Dåligt wifi. En hiss fungerade inte, men sällan lång väntetid när vi var där. Gymmet till delar inte fungerande- saknar papperskorg och omvårdnad. Stora rum. Hög ljudnivå utanför - men har man öronproppar så är det inga problem. Något man får räkna med - med tanke på läget.
Lite slitet. Bra läge. Dåligt wifi. En hiss fungerade inte, men sällan lång väntetid när vi var där. Gymmet till delar inte fungerande- saknar papperskorg och omvårdnad. Stora rum. Hög ljudnivå utanför - men har man öronproppar så är det inga problem. Något man får räkna med - med tanke på läget.
10
MARK
Oct 3, 2023
·
Stayed 1 night
Convenient location and reasonable rates. Staff members are very helpful. A larger gym is needed. I would stay here again.
Convenient location and reasonable rates. Staff members are very helpful. A larger gym is needed. I would stay here again.
8
Carlos
Jul 3, 2025
·
Stayed 6 nights
The hotel is nice and near to a lot attraction with easy walk to reforma avenue, restaurants, stores and a lot bars. Staff are very friendly and ready helpful. The only problem with the Hotel was the main Elevator was down and from what we hear is been like that for long time, The second day the only elevator that was working stopped working. This was not good at all. I feel sorry for the ladies who work as houskeeper and people with problems to go up and down all the stairs. They need to fix that main elevator. Other than that rooms are good size and bed was comfortable.
The hotel is nice and near to a lot attraction with easy walk to reforma avenue, restaurants, stores and a lot bars. Staff are very friendly and ready helpful. The only problem with the Hotel was the main Elevator was down and from what we hear is been like that for long time, The second day the only elevator that was working stopped working. This was not good at all. I feel sorry for the ladies who work as houskeeper and people with problems to go up and down all the stairs. They need to fix that main elevator. Other than that rooms are good size and bed was comfortable.
6
Ignacio
Apr 7, 2025
·
Stayed 5 nights
Everything was really good, but I been there many times And the main elevator still not working since October and that's an inconvenience for the guests waiting for the service elevator like 20 minutes sometimes please do something about it.
Everything was really good, but I been there many times And the main elevator still not working since October and that's an inconvenience for the guests waiting for the service elevator like 20 minutes sometimes please do something about it.
6
Luis Angel
Nov 16, 2025
·
Stayed 5 nights
The room was decent for the price, Expedia had this place under excellent. And although I can say it was ok in no way was it excellent. The main elevator was out of service and no one said anything at check-in. No rooftop access. Again no one said anything.
The room was decent for the price, Expedia had this place under excellent. And although I can say it was ok in no way was it excellent. The main elevator was out of service and no one said anything at check-in. No rooftop access. Again no one said anything.
8
Nicholas
Jul 7, 2025
·
Stayed 4 nights
Excellent location located in the heart of Zona Rosa. This means it is convenient to everything, but loud weekend nights. The main elevator was out of service our entire alstay, but there is a seconday elevator, though it is small and slow. The staff was very friendly and helpful.
Excellent location located in the heart of Zona Rosa. This means it is convenient to everything, but loud weekend nights. The main elevator was out of service our entire alstay, but there is a seconday elevator, though it is small and slow. The staff was very friendly and helpful.
10
Rod
Feb 24, 2025
·
Stayed 8 nights
Very large suite. Well laid out. Unfortunately, one of the two elevators was non-functional.
Very large suite. Well laid out. Unfortunately, one of the two elevators was non-functional.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are frequently described as clean with reliable housekeeping. Some guests reported worn or dingy linens, occasional bad odors or drainage issues, and isolated lapses such as dirty lobby bathrooms or murky shower water.
Related guest reviews
8
Cecelia
Feb 21, 2026
·
Stayed 1 night
Staff very helpful, room very clean
Staff very helpful, room very clean
4
Pierre
Dec 13, 2024
·
Stayed 2 nights
The hotel had to change our room because the shower water was dirty and then second room bed sheets was dirty too.
The hotel had to change our room because the shower water was dirty and then second room bed sheets was dirty too.
6
Jorge
Jun 13, 2024
·
Stayed 1 night
El hotel está bien ubicado, las habitaciones son amplias y limpias. Pero estuve en una que tenía muy fuerte mal olor por el drenaje. Afortunadamente logré que me cambiaran. El hotel está cada vez más viejo y se nota la falta de mantenimiento en algunas áreas como el elevador.
El hotel está bien ubicado, las habitaciones son amplias y limpias. Pero estuve en una que tenía muy fuerte mal olor por el drenaje. Afortunadamente logré que me cambiaran. El hotel está cada vez más viejo y se nota la falta de mantenimiento en algunas áreas como el elevador.
10
Omar
Nov 23, 2025
·
Stayed 3 nights
It was great. Staff excellent. Clean hotel, very convenient.
It was great. Staff excellent. Clean hotel, very convenient.
6
Jacob
Apr 3, 2025
·
Stayed 3 nights
Wasn’t the cleanest hotel but served its purpose
Wasn’t the cleanest hotel but served its purpose
6
Rodolfo
Oct 6, 2023
·
Stayed 6 nights
El baño del lobby estuvo sucio ( con materia fecal expuesta ) durante 3 días , se les informó y nada cambió , el baño de la habitación , es exageradamente pequeño, desayuno sin variedad y no reponen lo que se acaba, considero que el precio no es acorde a lo que se recibe. No lo recomiendo, la zona del hotel es insegura.
El baño del lobby estuvo sucio ( con materia fecal expuesta ) durante 3 días , se les informó y nada cambió , el baño de la habitación , es exageradamente pequeño, desayuno sin variedad y no reponen lo que se acaba, considero que el precio no es acorde a lo que se recibe. No lo recomiendo, la zona del hotel es insegura.
10
Gary
Jan 18, 2026
·
Stayed 6 nights
Clean room, very very friendly staff. good location
Clean room, very very friendly staff. good location
10
David
Oct 3, 2024
·
Stayed 5 nights
The staff was very hospitable and responded quickly to all our needs. The rooms were spacious and cleaned very well each day. We really enjoyed the convenient location and walkability. Was a tremendous value in CDMX!
The staff was very hospitable and responded quickly to all our needs. The rooms were spacious and cleaned very well each day. We really enjoyed the convenient location and walkability. Was a tremendous value in CDMX!
4
Larissa Guadalupe
Aug 8, 2024
·
Stayed 1 night
Al hacer el check in, la señorita de recepción vio pasar a mi hijo y en automático dijo “si va a entrar una persona más, son $30 usd extras” Sin siquiera preguntar si se quedaría, le expliqué que pagué una habitación con capacidad de 4 por si decidís quedarse y dijo que eso no importaba, en la reserva decía 3 y solo podían estar 3. Es la primera vez que me encuentro con eso en un establecimiento de hospedaje, no había servicios extra contratados, hice la observación y la postura no cambió. En general la suite tiene muy buen tamaño, pero demerita la estancia el mobiliario añejo, la base de mi cama estaba desnivelada, con un mini efecto sube y baja,, no logramos calzar las patas para que dejara de moverse así. Yo no puede descansar. Los colchones rechinaban al mínimo movimiento, como que ya muy vencidos, las almohadas muy apelmazadas, las toallas y ropa de cama igualmente ya muy usadas, algunas toallas percudidas. En el baño está muy rara la disposición de la tina y es dificil entrar y salir de la bañera, los techos muy bajos. Mi esposo e hijo miden casi 1.90 y tuvieron que bañarse cuidando no pegarse en la cabeza con la regadera. En definitiva una persona de edad batallaria para entrar y salir de la bañera. . En el pasillo que conduce del elevador a habitación, un fuerte olor a solvente (thinner). Pusimos una toalla para que no se metiera el olor, hoy en la mañana seguía igual de intenso. En definitiva si la prioridad es descansar, creo que no es una buena opcion.
Al hacer el check in, la señorita de recepción vio pasar a mi hijo y en automático dijo “si va a entrar una persona más, son $30 usd extras” Sin siquiera preguntar si se quedaría, le expliqué que pagué una habitación con capacidad de 4 por si decidís quedarse y dijo que eso no importaba, en la reserva decía 3 y solo podían estar 3. Es la primera vez que me encuentro con eso en un establecimiento de hospedaje, no había servicios extra contratados, hice la observación y la postura no cambió. En general la suite tiene muy buen tamaño, pero demerita la estancia el mobiliario añejo, la base de mi cama estaba desnivelada, con un mini efecto sube y baja,, no logramos calzar las patas para que dejara de moverse así. Yo no puede descansar. Los colchones rechinaban al mínimo movimiento, como que ya muy vencidos, las almohadas muy apelmazadas, las toallas y ropa de cama igualmente ya muy usadas, algunas toallas percudidas. En el baño está muy rara la disposición de la tina y es dificil entrar y salir de la bañera, los techos muy bajos. Mi esposo e hijo miden casi 1.90 y tuvieron que bañarse cuidando no pegarse en la cabeza con la regadera. En definitiva una persona de edad batallaria para entrar y salir de la bañera. . En el pasillo que conduce del elevador a habitación, un fuerte olor a solvente (thinner). Pusimos una toalla para que no se metiera el olor, hoy en la mañana seguía igual de intenso. En definitiva si la prioridad es descansar, creo que no es una buena opcion.
10
Isidro
Jul 17, 2025
·
Stayed 8 nights
Everything was clean and nice 10/10
Everything was clean and nice 10/10
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious with separate living areas and in-room fridge/microwave, and many find them comfortable. Downsides include dated furnishings, very firm mattresses, nightlife noise in street-facing rooms, and occasional A/C or WiFi issues.
Related guest reviews
6
Samuel
May 17, 2025
·
Stayed 3 nights
Property was great and the staff friendly and helpful The only issues were the beds are hard as a rock and the Hotel is adjacent to a club who blares their music till at least 3 am so all you hear is a thumping bass sound despite the windows being closed. Ear plugs did not even help.
Property was great and the staff friendly and helpful The only issues were the beds are hard as a rock and the Hotel is adjacent to a club who blares their music till at least 3 am so all you hear is a thumping bass sound despite the windows being closed. Ear plugs did not even help.
6
Austin
Feb 24, 2026
·
Stayed 1 night
The AC wasn’t working properly and I complained and they said someone couldn’t come until the next morning. I was only staying there one night so that was not helpful
The AC wasn’t working properly and I complained and they said someone couldn’t come until the next morning. I was only staying there one night so that was not helpful
10
Orly
Aug 7, 2025
·
Stayed 1 night
Great location, good value, large suites.
Great location, good value, large suites.
6
kevin
Dec 3, 2024
·
Stayed 2 nights
The hotel is OK, nothing special, although the staff are very friendly. However, in certain rooms it is IMPOSSIBLE to get any sleep. There is extremely loud reggaeton and dance music coming from the street until 3.30 am, every night. Sometimes it was so loud you could feel the vibrations. I feel the hotel should at least warn guests about this before the book.
The hotel is OK, nothing special, although the staff are very friendly. However, in certain rooms it is IMPOSSIBLE to get any sleep. There is extremely loud reggaeton and dance music coming from the street until 3.30 am, every night. Sometimes it was so loud you could feel the vibrations. I feel the hotel should at least warn guests about this before the book.
8
Nathan
Sep 8, 2025
·
Stayed 4 nights
The area is very walkable. Bars, food, tourist things to do in the area. Easy to walk past the entrance as there is minimal signage. Good size suite and was generally clean. One day the staff just hung up our used towels instead of giving us new ones. A/C, WiFi bathroom, tv, etc all worked well. Would return here if visiting Mexico City in the future.
The area is very walkable. Bars, food, tourist things to do in the area. Easy to walk past the entrance as there is minimal signage. Good size suite and was generally clean. One day the staff just hung up our used towels instead of giving us new ones. A/C, WiFi bathroom, tv, etc all worked well. Would return here if visiting Mexico City in the future.
4
Christopher
Nov 29, 2025
·
Stayed 4 nights
You Get What You Pay For!! I’ll start with the good. The location truly can’t be beat. You’re surrounded by plenty of entertainment, shopping, restaurants, and it’s close to public transit, which made getting around the city very convenient. For accessibility and things to do nearby, this hotel definitely delivers. Unfortunately, that’s where the positives end. The hotel itself is extremely dated and in serious need of upgrades. The bed and couch were both hard as a rock, making it difficult to get comfortable after a long day. There was only one operable elevator during my stay, and it held maybe 6–8 people at most, which meant long waits just to get to and from my room. The biggest disappointment, though, was the staff. They weren’t particularly helpful, and when I tried to change hotels, I was told nothing could be done because I had already “checked in.” That left me stuck for the duration of my stay. All in all, I made it work, but as the review starts —you get what you pay for. If you’re looking for convenience and don’t mind sacrificing comfort, it might be fine. Otherwise, I’d recommend exploring other options.
You Get What You Pay For!! I’ll start with the good. The location truly can’t be beat. You’re surrounded by plenty of entertainment, shopping, restaurants, and it’s close to public transit, which made getting around the city very convenient. For accessibility and things to do nearby, this hotel definitely delivers. Unfortunately, that’s where the positives end. The hotel itself is extremely dated and in serious need of upgrades. The bed and couch were both hard as a rock, making it difficult to get comfortable after a long day. There was only one operable elevator during my stay, and it held maybe 6–8 people at most, which meant long waits just to get to and from my room. The biggest disappointment, though, was the staff. They weren’t particularly helpful, and when I tried to change hotels, I was told nothing could be done because I had already “checked in.” That left me stuck for the duration of my stay. All in all, I made it work, but as the review starts —you get what you pay for. If you’re looking for convenience and don’t mind sacrificing comfort, it might be fine. Otherwise, I’d recommend exploring other options.
10
Vanessa
Dec 18, 2023
·
Stayed 3 nights
Really loved this hotel. Rooms (suites) are very big and spacious. You have a living room with fridge, microwave and tv. Also a lot of closets and cabinets. Has a safe and another tv at the room. Bathroom is big and clean. Location is right in Zona Rosa so you can walk to a lot of places including El Angel. Many food and shopping options. It is a party area during the night so take that in consideration if you are a light sleeper. We didn’t hear anything in our room (floor 3) but just in case it is a big deal for you. Staff was great and honestly the hotel looked very clean. I would definitely stay again if I have the chance. Very recommended.
Really loved this hotel. Rooms (suites) are very big and spacious. You have a living room with fridge, microwave and tv. Also a lot of closets and cabinets. Has a safe and another tv at the room. Bathroom is big and clean. Location is right in Zona Rosa so you can walk to a lot of places including El Angel. Many food and shopping options. It is a party area during the night so take that in consideration if you are a light sleeper. We didn’t hear anything in our room (floor 3) but just in case it is a big deal for you. Staff was great and honestly the hotel looked very clean. I would definitely stay again if I have the chance. Very recommended.
10
Edmundo Jordão da Silva Vargas
Oct 25, 2025
·
Stayed 5 nights
Very good hotel in Mexico City. Attentive and polite staff, very large room with a great bed, clean bathroom with a good shower, excellent location. The breakfast is very good with various healthy food options. The air conditioning system worked very well in my room and the internet worked without any problems.
Very good hotel in Mexico City. Attentive and polite staff, very large room with a great bed, clean bathroom with a good shower, excellent location. The breakfast is very good with various healthy food options. The air conditioning system worked very well in my room and the internet worked without any problems.
6
Phillip
Sep 13, 2025
·
Stayed 4 nights
I have stayed here many times as it’s a good value for your money as there are options close to eat and you can get around the city easily. The rooms are large and have a small living room. What they need to inprove are the mattresses which are way too hard, almost like sleeping on the floor, pillows are only very soft, above the bed there is a fire alarm that has a flashing light that goes off every minute
I have stayed here many times as it’s a good value for your money as there are options close to eat and you can get around the city easily. The rooms are large and have a small living room. What they need to inprove are the mattresses which are way too hard, almost like sleeping on the floor, pillows are only very soft, above the bed there is a fire alarm that has a flashing light that goes off every minute
8
Salimah
Mar 15, 2025
·
Stayed 4 nights
I requested a room higher up because I had read the reviews about excessive noise. And there was no noise at all! We had wonderful restful nights here (we were on the ninth floor). Only one elevator worked and it was pretty grimy but we never had to wait long. The price was quite reasonable. Shower worked wonderfully. Room was huge. We had a separate living room area but it was a little old looking. Overall we would recommend it
I requested a room higher up because I had read the reviews about excessive noise. And there was no noise at all! We had wonderful restful nights here (we were on the ninth floor). Only one elevator worked and it was pretty grimy but we never had to wait long. The price was quite reasonable. Shower worked wonderfully. Room was huge. We had a separate living room area but it was a little old looking. Overall we would recommend it
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and helpful, with many repeat guests highlighting attentive service. A minority cite inconsistent front-desk responses, billing or room-type issues, and occasional unhelpful management.
Related guest reviews
4
Christopher
Nov 29, 2025
·
Stayed 4 nights
You Get What You Pay For!! I’ll start with the good. The location truly can’t be beat. You’re surrounded by plenty of entertainment, shopping, restaurants, and it’s close to public transit, which made getting around the city very convenient. For accessibility and things to do nearby, this hotel definitely delivers. Unfortunately, that’s where the positives end. The hotel itself is extremely dated and in serious need of upgrades. The bed and couch were both hard as a rock, making it difficult to get comfortable after a long day. There was only one operable elevator during my stay, and it held maybe 6–8 people at most, which meant long waits just to get to and from my room. The biggest disappointment, though, was the staff. They weren’t particularly helpful, and when I tried to change hotels, I was told nothing could be done because I had already “checked in.” That left me stuck for the duration of my stay. All in all, I made it work, but as the review starts —you get what you pay for. If you’re looking for convenience and don’t mind sacrificing comfort, it might be fine. Otherwise, I’d recommend exploring other options.
You Get What You Pay For!! I’ll start with the good. The location truly can’t be beat. You’re surrounded by plenty of entertainment, shopping, restaurants, and it’s close to public transit, which made getting around the city very convenient. For accessibility and things to do nearby, this hotel definitely delivers. Unfortunately, that’s where the positives end. The hotel itself is extremely dated and in serious need of upgrades. The bed and couch were both hard as a rock, making it difficult to get comfortable after a long day. There was only one operable elevator during my stay, and it held maybe 6–8 people at most, which meant long waits just to get to and from my room. The biggest disappointment, though, was the staff. They weren’t particularly helpful, and when I tried to change hotels, I was told nothing could be done because I had already “checked in.” That left me stuck for the duration of my stay. All in all, I made it work, but as the review starts —you get what you pay for. If you’re looking for convenience and don’t mind sacrificing comfort, it might be fine. Otherwise, I’d recommend exploring other options.
10
Steve
Apr 21, 2024
·
Stayed 3 nights
We stay here about once a month. They are always very nice, welcoming and accommodating. The hotel staff, the kitchen, they are the best! We stay here because of them.
We stay here about once a month. They are always very nice, welcoming and accommodating. The hotel staff, the kitchen, they are the best! We stay here because of them.
10
Omar
Nov 23, 2025
·
Stayed 3 nights
It was great. Staff excellent. Clean hotel, very convenient.
It was great. Staff excellent. Clean hotel, very convenient.
8
Carlos
May 17, 2024
·
Stayed 2 nights
They don’t honor the type of room booked online. I tried to contact them for forgotten items, however, they said they did not find them
They don’t honor the type of room booked online. I tried to contact them for forgotten items, however, they said they did not find them
10
Daniel
Feb 7, 2026
·
Stayed 3 nights
Great staff, great location, great shower and room!! :)
Great staff, great location, great shower and room!! :)
10
Rueben
Apr 29, 2024
·
Stayed 7 nights
The staff is amazing! Israel who works with the front desk is the most helpful. The front desk staff always had a smile! Most of all - housekeeping was friendly and efficient at all times.
The staff is amazing! Israel who works with the front desk is the most helpful. The front desk staff always had a smile! Most of all - housekeeping was friendly and efficient at all times.
10
David
Oct 3, 2024
·
Stayed 5 nights
The staff was very hospitable and responded quickly to all our needs. The rooms were spacious and cleaned very well each day. We really enjoyed the convenient location and walkability. Was a tremendous value in CDMX!
The staff was very hospitable and responded quickly to all our needs. The rooms were spacious and cleaned very well each day. We really enjoyed the convenient location and walkability. Was a tremendous value in CDMX!
4
Paul
Feb 16, 2024
·
Stayed 4 nights
I would not recommend this hotel for several reasons. Despite making arrangements directly with the hotel for our group to be picked up at the airport for $1000.00 MN, no one was there to collect us. After waiting for more than an hour and calling the hotel 3 times (no answer) we hired a taxis to drive us at an increased cost of $1300.00 MN. We informed the front desk of this twice and was told the matter would be reviewed with the manager. We never heard back from the front desk or the manager during our 4 day stay. Other comments - items on breakfast buffet were not replenished; the bedding is inferior to other hotels of this.
I would not recommend this hotel for several reasons. Despite making arrangements directly with the hotel for our group to be picked up at the airport for $1000.00 MN, no one was there to collect us. After waiting for more than an hour and calling the hotel 3 times (no answer) we hired a taxis to drive us at an increased cost of $1300.00 MN. We informed the front desk of this twice and was told the matter would be reviewed with the manager. We never heard back from the front desk or the manager during our 4 day stay. Other comments - items on breakfast buffet were not replenished; the bedding is inferior to other hotels of this.
10
Winston
Aug 29, 2025
·
Stayed 1 night
Easy check in staff were all really nice
Easy check in staff were all really nice
10
Kevin
May 4, 2024
·
Stayed 3 nights
Conveniently located in Zona Rosa, near bars, clubs, public transportation, restaurants, shopping. The staff was helpful and attentive. WiFi was excellent. This is the second time I stayed there and would return.
Conveniently located in Zona Rosa, near bars, clubs, public transportation, restaurants, shopping. The staff was helpful and attentive. WiFi was excellent. This is the second time I stayed there and would return.
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AI-generated summary based on recent guest reviews
Location
Central, walkable Zona Rosa location near Reforma, dining, shopping, and transit. The lively nightlife brings significant late-night noise for some rooms, which may not suit light sleepers or families.
Related guest reviews
8
Alvaro
Aug 15, 2024
·
Stayed 4 nights
The hotel is located close to insurgentes subway station which makes it very centric. The are is full of choices where to eat, local and international, they are all within walking distance. You will also find bars and clubs if you like night life and the area is also busy every day and every night. If you are looking for a quiet area to stay at this hotel will provide that as well but the area is busy and noisy. Rooms do a good job in keeping the noise isolated.
The hotel is located close to insurgentes subway station which makes it very centric. The are is full of choices where to eat, local and international, they are all within walking distance. You will also find bars and clubs if you like night life and the area is also busy every day and every night. If you are looking for a quiet area to stay at this hotel will provide that as well but the area is busy and noisy. Rooms do a good job in keeping the noise isolated.
10
Oscar
Jan 11, 2024
·
Stayed 1 night
conveniently located
conveniently located
10
Panagiotis
Apr 4, 2024
·
Stayed 5 nights
Good location. Great staff. Genuinely good breakfast. Tons of restaurants and bars nearby. I know others mentioned the noise late into the night but didn't hear anything when I was in bed.
Good location. Great staff. Genuinely good breakfast. Tons of restaurants and bars nearby. I know others mentioned the noise late into the night but didn't hear anything when I was in bed.
10
Francisco Alejandro
Nov 18, 2025
·
Stayed 1 night
Excelente ubicación
Excelente ubicación
10
kanemoto
Jan 11, 2026
·
Stayed 1 night
何度か利用しています。一度地震で利用できなかったことがありましたが、補修は問題ないようです。最寄りの地下鉄からも徒歩数分。周辺はソナ・ロッサの喧騒もありますが何より室内環境も含めて快適に過ごせます、周辺にはレストランもたくさんあります。
何度か利用しています。一度地震で利用できなかったことがありましたが、補修は問題ないようです。最寄りの地下鉄からも徒歩数分。周辺はソナ・ロッサの喧騒もありますが何より室内環境も含めて快適に過ごせます、周辺にはレストランもたくさんあります。
10
Jesus
Nov 14, 2025
·
Stayed 2 nights
Great location
Great location
8
ALEJANDRO
Nov 19, 2025
·
Stayed 4 nights
Nice hotel in the heart of Zona Rosa. Hotel is a bit dated, but rooms are comfortable and service is good. Careful with the noise if you end up with a room facing outside, as the bars in the area play loud music every night until morning
Nice hotel in the heart of Zona Rosa. Hotel is a bit dated, but rooms are comfortable and service is good. Careful with the noise if you end up with a room facing outside, as the bars in the area play loud music every night until morning
10
MARIOXI CASTRO
May 24, 2023
·
Stayed 2 nights
Me gusto la ubicación
Me gusto la ubicación
2
John
Jul 7, 2025
·
Stayed 4 nights
Horrible place to stay if you’re wanting to sleep at night! The hotel there is several clubs right next to it on the street and they stay up and play extremely loud music Boom Boom Boom noises vibration on hotel windows they play this stuff till 5am in the morning loud noises from all the partying going on! I do not recommend this hotel!
Horrible place to stay if you’re wanting to sleep at night! The hotel there is several clubs right next to it on the street and they stay up and play extremely loud music Boom Boom Boom noises vibration on hotel windows they play this stuff till 5am in the morning loud noises from all the partying going on! I do not recommend this hotel!
8
Gilbert
Jul 5, 2024
·
Stayed 6 nights
The property is situated right in the center of Zona Rosa, which makes it an excellent place to stay.
The property is situated right in the center of Zona Rosa, which makes it an excellent place to stay.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often rated good with decent variety and kind service, though it is not always included. Some guests found it average or poorly replenished, and coffee quality divides opinions.
Related guest reviews
6
Sheela
Nov 4, 2025
·
Stayed 6 nights
Great location and the room was nice, but the area can be very loud late into the night. Maid service needs improvement as our room was not cleaned well during our stay. Rooftop only has some dusty chaises but from the pictures I thought there was a bar (my bad). Staff was friendly and breakfast was good but they serve some of the worst coffee in the city. Luckily there is a coffee shop right next door.
Great location and the room was nice, but the area can be very loud late into the night. Maid service needs improvement as our room was not cleaned well during our stay. Rooftop only has some dusty chaises but from the pictures I thought there was a bar (my bad). Staff was friendly and breakfast was good but they serve some of the worst coffee in the city. Luckily there is a coffee shop right next door.
10
Peter
Mar 27, 2025
·
Stayed 2 nights
Check in was smooth, the room was great, really big and well kitted out, we had a very comfy night's sleep and breakfast was lovely. I'd stay again if coming back to Mexico.
Check in was smooth, the room was great, really big and well kitted out, we had a very comfy night's sleep and breakfast was lovely. I'd stay again if coming back to Mexico.
10
Rupesh
Apr 19, 2024
·
Stayed 4 nights
Excellent property, Reasonable rates, Great Breakfast. Excellent location. Does get loud from music on Friday and Saturday nights.
Excellent property, Reasonable rates, Great Breakfast. Excellent location. Does get loud from music on Friday and Saturday nights.
10
Jeny Marlene
Aug 11, 2025
·
Stayed 1 night
Estrategicamente es el mejor situado en cuanto a calidad-precio excelente servicio, habitaciones muy amplias la estancia increíble en general todo muy bien pero sobretodo el desayuno bufete muy económico muy variado y delicioso Recomendable 100%
Estrategicamente es el mejor situado en cuanto a calidad-precio excelente servicio, habitaciones muy amplias la estancia increíble en general todo muy bien pero sobretodo el desayuno bufete muy económico muy variado y delicioso Recomendable 100%
10
Josue
Aug 8, 2025
·
Stayed 1 night
It was a great experience and quiet. It’s a shame breakfast is not included but overall good
It was a great experience and quiet. It’s a shame breakfast is not included but overall good
8
rekha
Dec 25, 2022
·
Stayed 4 nights
We stayed for 4 nights. Central location to many things. Room was big and clean. Shower was great with hot water. Hairdryer was powerful. Beds where comfortable with a good pillow and duvet. Breakfast had a selection of cereal, fruit, yogurt, bread, and hot breakfast that you can order from the waitress. Hot coffee and tea with fruit juices available. WiFi was good.
We stayed for 4 nights. Central location to many things. Room was big and clean. Shower was great with hot water. Hairdryer was powerful. Beds where comfortable with a good pillow and duvet. Breakfast had a selection of cereal, fruit, yogurt, bread, and hot breakfast that you can order from the waitress. Hot coffee and tea with fruit juices available. WiFi was good.
10
Panagiotis
Apr 4, 2024
·
Stayed 5 nights
Good location. Great staff. Genuinely good breakfast. Tons of restaurants and bars nearby. I know others mentioned the noise late into the night but didn't hear anything when I was in bed.
Good location. Great staff. Genuinely good breakfast. Tons of restaurants and bars nearby. I know others mentioned the noise late into the night but didn't hear anything when I was in bed.
10
Francisco
Mar 25, 2024
·
Stayed 1 night
Excelente ubicacion. Bonita habitacion con sala de estar bien equipada. Frigobar pequeño por si quieres guardar algo, habitacion comoda. El desayuno que incluye no está mal. En algun tipo de reservacion no incluye desayuno, no entendí en que se basan para algun dia incluir desayuno y otro no.
Excelente ubicacion. Bonita habitacion con sala de estar bien equipada. Frigobar pequeño por si quieres guardar algo, habitacion comoda. El desayuno que incluye no está mal. En algun tipo de reservacion no incluye desayuno, no entendí en que se basan para algun dia incluir desayuno y otro no.
10
Edmundo Jordão da Silva Vargas
Oct 25, 2025
·
Stayed 5 nights
Very good hotel in Mexico City. Attentive and polite staff, very large room with a great bed, clean bathroom with a good shower, excellent location. The breakfast is very good with various healthy food options. The air conditioning system worked very well in my room and the internet worked without any problems.
Very good hotel in Mexico City. Attentive and polite staff, very large room with a great bed, clean bathroom with a good shower, excellent location. The breakfast is very good with various healthy food options. The air conditioning system worked very well in my room and the internet worked without any problems.
4
Paul
Feb 16, 2024
·
Stayed 4 nights
I would not recommend this hotel for several reasons. Despite making arrangements directly with the hotel for our group to be picked up at the airport for $1000.00 MN, no one was there to collect us. After waiting for more than an hour and calling the hotel 3 times (no answer) we hired a taxis to drive us at an increased cost of $1300.00 MN. We informed the front desk of this twice and was told the matter would be reviewed with the manager. We never heard back from the front desk or the manager during our 4 day stay. Other comments - items on breakfast buffet were not replenished; the bedding is inferior to other hotels of this.
I would not recommend this hotel for several reasons. Despite making arrangements directly with the hotel for our group to be picked up at the airport for $1000.00 MN, no one was there to collect us. After waiting for more than an hour and calling the hotel 3 times (no answer) we hired a taxis to drive us at an increased cost of $1300.00 MN. We informed the front desk of this twice and was told the matter would be reviewed with the manager. We never heard back from the front desk or the manager during our 4 day stay. Other comments - items on breakfast buffet were not replenished; the bedding is inferior to other hotels of this.
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AI-generated summary based on recent guest reviews
6
Ricardo
2 weeks ago
·
Stayed 3 nights
Good place to stay. Staff was helpful.
Good place to stay. Staff was helpful.
8
Samir
Aug 18, 2026
·
Stayed 3 nights
Aside from less than ideal WiFi, it was a nice stay. I reserved a Junior Suite and it was very spacious. The hotel is in a great location with many surrounding food options as well as bars and other attractions.
Aside from less than ideal WiFi, it was a nice stay. I reserved a Junior Suite and it was very spacious. The hotel is in a great location with many surrounding food options as well as bars and other attractions.
10
Alfonso
Jul 2, 2026
·
Stayed 1 night
The Eurostar hotel is in a great area of restaurant and close to the Reform Street. Room is clean great air conditioning. The saff is great.
The Eurostar hotel is in a great area of restaurant and close to the Reform Street. Room is clean great air conditioning. The saff is great.
10
Gabriel
Jul 1, 2026
·
Stayed 3 nights
Excelente
Excelente
10
Alfonso
Jun 30, 2026
·
Stayed 5 nights
I'm always happy to stay with hotel Eurostar Hotel no issues.
I'm always happy to stay with hotel Eurostar Hotel no issues.
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Eurostars Zona Rosa Suites
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:30 AM for a fee of approximately MXN 240 for adults and children.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.
Is there an airport shuttle service available?
Yes, a roundtrip airport shuttle is provided for a surcharge of MXN 800 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
Where is the property located in relation to key landmarks?
The hotel is located in Mexico City (Reforma), within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. It is 0.5 mi (0.9 km) from the U.S. Embassy and 1.8 mi (2.9 km) from Palacio de Bellas Artes.
What are the policies for guests staying with children?
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-09: 172.08748876953126USD
- 2026-10-10: 176.70941004638672USD
- 2026-10-11: 126.25780658111573USD
- 2026-10-12: 151.3060229171753USD
- 2026-10-13: 91.52576292648315USD
- 2026-10-14: 110.26848825378418USD
- 2026-10-15: 121.80272685699464USD
- 2026-10-16: 129.91988464431765USD
- 2026-10-17: 115.59416976470948USD
- 2026-10-18: 109.44975948867798USD
- 2026-10-19: 92.64751595230103USD
- 2026-10-20: 101.07365540618898USD
- 2026-10-21: 101.07365540618898USD
- 2026-10-22: 92.62244698333741USD
- 2026-10-23: 92.66808054122926USD
- 2026-10-24: 92.64751595230103USD
- 2026-10-25: 101.23434296722412USD
- 2026-10-26: 84.28256597976686USD
- 2026-10-27: 113.98202907257081USD
- 2026-10-28: 209.02432815856935USD
- 2026-10-29: 330.30928208618167USD
- 2026-10-30: 606.6075090026856USD
- 2026-10-31: 668.5103747497559USD
- 2026-11-01: 512.2284905609131USD
- 2026-11-02: 267.94225151519777USD
- 2026-11-03: 197.423301651001USD
- 2026-11-04: 170.1879224761963USD
- 2026-11-05: 134.75820420150757USD
- 2026-11-06: 132.98691444625857USD
- 2026-11-07: 133.99764775238037USD
- 2026-11-08: 133.0469586013794USD
- 2026-11-09: 112.57203846054078USD
- 2026-11-10: 116.82142101211548USD
- 2026-11-11: 112.72614466934205USD
- 2026-11-12: 101.52473445053101USD
- 2026-11-13: 133.82752407073974USD
- 2026-11-14: 115.72923278808595USD
- 2026-11-15: 109.37571500244141USD
- 2026-11-16: 100.8016489730835USD
- 2026-11-17: 101.47515208129883USD
- 2026-11-18: 109.6459094268799USD
- 2026-11-19: 118.27007920532228USD
- 2026-11-20: 149.54661378479005USD
- 2026-11-21: 136.043867086792USD
- 2026-11-22: 120.69155527801514USD
- 2026-11-23: 110.92583713378907USD
- 2026-11-24: 98.36248017425538USD
- 2026-11-25: 93.67186496505738USD
- 2026-11-26: 103.53945731353761USD
- 2026-11-27: 106.49751017913819USD
- 2026-11-28: 109.37571500244141USD
- 2026-11-29: 95.32946827087403USD
- 2026-11-30: 123.86907487258912USD
- 2026-12-01: 118.27007920532228USD
- 2026-12-02: 112.35354611358643USD
- 2026-12-03: 122.47485386428833USD
- 2026-12-04: 128.93797253265382USD
- 2026-12-05: 131.06551002960205USD
- 2026-12-06: 116.03455624847413USD
- 2026-12-07: 106.72739595794678USD
- 2026-12-08: 99.60156930847168USD
- 2026-12-09: 99.60156930847168USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: MXN 25000 per accommodation, per stay
Breakage deposit: MXN 25000 per stay
A damage deposit of MXN 2500 will be collected before check-in.
Breakage deposit: MXN 25000 per stay
A damage deposit of MXN 2500 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Fee for buffet breakfast: approximately MXN 240 for adults and MXN 240 for children
- Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Non-Smoking Rooms
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
General
Non-Smoking Rooms
Massage
Family Room
Beach Sun Loungers
Activities
Terrace
Fitness Center (nearby)
Parking
Airport shuttle
Internet
Free Wi-Fi