The Sand Hill Inn
From
$235
/ night
Select dates to see prices and availability
From
$235
/ night
About this property
Enjoy the recreation opportunities such as a private beach or make use of other amenities including complimentary wireless internet access.
Amenities
Enjoy the recreation opportunities such as a private beach or make use of other amenities including complimentary wireless internet access.
Business amenities
Featured amenities include multilingual staff, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.
Dining
At Sand Hill On The Lake, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Rooms
Make yourself at home in one of the 10 air-conditioned rooms featuring fireplaces and indoor private hot tubs. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.
Location
With a stay at Sand Hill On The Lake in Lake Geneva, you'll be steps from Lake Como and a 4-minute drive from Geneva Lake. This hotel is 2.1 mi (3.4 km) from Kishwauketoe Nature Conservancy and 2.2 mi (3.5 km) from Williams Bay Beach.
What's nearby
Lake Como(0.1 miles)
Geneva Lake(1.3 miles)
Kishwauketoe Nature Conservancy(2.1 miles)
Williams Bay Beach(2.1 miles)
Mercy Walworth Hospital and Medical Center Lake(2.9 miles)
Yerkes Observatory(3.7 miles)
Riviera Beach(3.9 miles)
Lake Geneva Public Library(3.9 miles)
Gary Gygax Memorial(4.1 miles)
Lake Geneva Cruise Line(4.1 miles)
Riviera Ballroom(4.1 miles)
Geneva Lake Museum(4.3 miles)
Geneva National Golf Club(4.3 miles)
Animal Gardens(4.4 miles)
Dancing Horse Theatre(4.4 miles)
Kenosha, WI (ENW-Kenosha Regional)(32.3 miles)
General Mitchell Intl. Airport (MKE)(50.4 miles)
Rockford, IL (RFD-Greater Rockford)(58.6 miles)
Chicago, IL (PWK-Chicago Executive)(53 miles)
Chicago, IL (DPA-Dupage)(66 miles)
Parking
Free Wi-Fi
Restaurant
Non-Smoking Rooms
Free Parking
Parking Onsite
Location
W4200 West End Road, Lake Geneva, Wisconsin, United States of America
Lake Como (0.1 miles)
Geneva Lake (1.3 miles)
Kishwauketoe Nature Conservancy (2.1 miles)
Williams Bay Beach (2.1 miles)
Mercy Walworth Hospital and Medical Center Lake (2.9 miles)
Yerkes Observatory (3.7 miles)
Room options
8
Room, 1 King Bed, Fireplace, Lake View
Room details
1 King Bed
Sleeps 2
650 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
8
Cottage, 1 King Bed, Fireplace, Lakeside
Room details
1 King Bed
Sleeps 2
600 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
6
Room, 1 King Bed, Lake View, Ground Floor
Room details
1 King Bed
Sleeps 2
550 ft²
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)Indoor Private Spa TubPrivate Spa Tub
Guest reviews of The Sand Hill Inn
8
Very good
Based on 115 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Sand Hill On The Lake, travellers praise the peaceful lakeside setting, views, and generally clean, comfortable rooms, while noting remote self check in and the absence of a front desk, with staff responsiveness ranging from excellent to unreachable.
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What guests think
At Sand Hill On The Lake, travellers praise the peaceful lakeside setting, views, and generally clean, comfortable rooms, while noting remote self check in and the absence of a front desk, with staff responsiveness ranging from excellent to unreachable.
The location provides easy access to Lake Geneva and nearby restaurants. Several reviews mention dated decor and maintenance issues, plus occasional noise from neighbors, HVAC, or hot tubs. Outdoor areas and patios can feel unkempt, with spider webs, bird or geese droppings, and some obstructed balcony views reported. Best for independent travelers comfortable with self service.
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AI-generated summary based on recent guest reviews
Facilities
Self check in via codes is standard and there is no front desk; a guest kitchen/common room is available. Many rooms feature fireplaces and jetted tubs, but shared and outdoor areas show wear and need upkeep.
Related guest reviews
10
Alexa
Oct 17, 2024
·
Stayed 2 nights
I would describe this as a quirky, lovely inn. I appreciated the heads up about no front desk. I like the layout and gorgeous scenery of this inn.
I would describe this as a quirky, lovely inn. I appreciated the heads up about no front desk. I like the layout and gorgeous scenery of this inn.
8
Elise
Sep 21, 2025
·
Stayed 2 nights
Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path
Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path
6
Holly
Oct 17, 2025
·
Stayed 2 nights
Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.
Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.
10
JENNIFER
Sep 9, 2025
·
Stayed 2 nights
We had a lake view cottage/room with fireplace and jacuzzi tub. It was perfect. It is outdated but still nice.
We had a lake view cottage/room with fireplace and jacuzzi tub. It was perfect. It is outdated but still nice.
6
Sean
May 13, 2024
·
Stayed 2 nights
Spa tub was disappointing
Spa tub was disappointing
8
Neil
Feb 22, 2025
·
Stayed 2 nights
Nice quiet property overlooking the lake. Easy room access, no hassle check in.
Nice quiet property overlooking the lake. Easy room access, no hassle check in.
8
Steve
May 10, 2025
·
Stayed 2 nights
The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.
The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.
10
Heidi
May 6, 2025
·
Stayed 2 nights
Beautiful scenery on the lake and enjoyed watching the geese and their babies. Very peaceful quiet area and the inn provided everything we needed for a comfortable stay!the fireplaces the jetted tub and the comfortable bed made our stay even better.
Beautiful scenery on the lake and enjoyed watching the geese and their babies. Very peaceful quiet area and the inn provided everything we needed for a comfortable stay!the fireplaces the jetted tub and the comfortable bed made our stay even better.
8
Daniel
May 9, 2025
·
Stayed 2 nights
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
10
Ana
Nov 4, 2024
·
Stayed 3 nights
Loved the suite room we got. It is very spacious, hot tub was nice. Looking out towards the lake at sunrise was beautiful! Would definitely book this again! Its definitely beautiful there during fall.
Loved the suite room we got. It is very spacious, hot tub was nice. Looking out towards the lake at sunrise was beautiful! Would definitely book this again! Its definitely beautiful there during fall.
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AI-generated summary based on recent guest reviews
Cleanliness
Guests frequently describe rooms as clean, but standards are inconsistent. Complaints focus on outdoor grime (spider webs, bird/geese droppings), stained or musty carpets, patios that need attention, and one instance of an unprepared room at check in.
Related guest reviews
8
Elise
Sep 21, 2025
·
Stayed 2 nights
Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path
Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path
8
Lisa
Sep 10, 2025
·
Stayed 1 night
Beautiful, cozy property on the lake. Could use some maintenance though. A little power washing would go a long way. So many spider webs and bird droppings. Overall very nice property. Would definitely return.
Beautiful, cozy property on the lake. Could use some maintenance though. A little power washing would go a long way. So many spider webs and bird droppings. Overall very nice property. Would definitely return.
8
Tamara
Oct 19, 2025
·
Stayed 3 nights
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
10
Amanda
Dec 30, 2024
·
Stayed 3 nights
The property owners were very responsive and helpful during our stay. The property was perfect and seem less. The lake was quiet and beautiful in the off season. We absolutely loved the hot tub and fire. It was a perfect quiet spot. Very clean. Lots of helpful niceties in the kitchen and common area.
The property owners were very responsive and helpful during our stay. The property was perfect and seem less. The lake was quiet and beautiful in the off season. We absolutely loved the hot tub and fire. It was a perfect quiet spot. Very clean. Lots of helpful niceties in the kitchen and common area.
6
Martha
Aug 20, 2025
·
Stayed 1 night
Nice enough but patio could be cleaner
Nice enough but patio could be cleaner
10
David
Jun 28, 2025
·
Stayed 1 night
Second time being here. Sunset was beautiful. Very clean.
Second time being here. Sunset was beautiful. Very clean.
10
Tommy
Sep 16, 2025
·
Stayed 1 night
Right off of Lake Como. Extremely quiet and beautiful. Room was very clean.
Right off of Lake Como. Extremely quiet and beautiful. Room was very clean.
2
Michelle
Oct 28, 2025
·
Stayed 1 night
We’re cheerful and easygoing travelers, but this experience was truly disappointing. Upon arrival, we found our suite (225 Upper) had not been cleaned after the prior guest — the bed was unmade, towels and bathmat were used, and the trash bin was still full. It was clearly not ready for anyone to check in. While we understand that mistakes happen, the real problem was the complete inability to reach a human being for help. There was no front desk, no local contact, and no response to repeated phone calls or our immediate email (which included photos). We waited in our car for a while hoping someone would respond, but no one ever did — leaving us with no choice but to leave and find other accommodations that evening. We genuinely would have been happy to move to another room or work it out on-site, but the lack of communication made that impossible. We travel often, and this was the first time we felt completely stranded. Hopefully this helps future travelers — and the property — improve the guest experience.
We’re cheerful and easygoing travelers, but this experience was truly disappointing. Upon arrival, we found our suite (225 Upper) had not been cleaned after the prior guest — the bed was unmade, towels and bathmat were used, and the trash bin was still full. It was clearly not ready for anyone to check in. While we understand that mistakes happen, the real problem was the complete inability to reach a human being for help. There was no front desk, no local contact, and no response to repeated phone calls or our immediate email (which included photos). We waited in our car for a while hoping someone would respond, but no one ever did — leaving us with no choice but to leave and find other accommodations that evening. We genuinely would have been happy to move to another room or work it out on-site, but the lack of communication made that impossible. We travel often, and this was the first time we felt completely stranded. Hopefully this helps future travelers — and the property — improve the guest experience.
2
Peter
Jul 14, 2025
·
Stayed 3 nights
I had made a reservation based upon the photos and information online for the Inn. When we arrived, we took a walk around the property and were appalled by the condition of it. There were weeds everywhere. The outdoor furniture was filthy and the few cushions on the chairs were dirty. When we walked to the front of the property to see the "beautiful" lake, we were walking through geese droppings. The pier was covered with geese droppings. We tried our code to the building which did not work. Another guest was able to get in on the west side and opened the door for us on the east side. We climbed three small flights of terribly lit stairs to get to our room. When we opened the door, we could smell a strong scent of bleach. We turned on the television and were unable to get a signal. We called the "Manager" who said the internet had been out and should be up shortly. We told her that we would not be staying as long as planned and would like to change our date of departure. She said since we had gone through a third party, we would have to contact Expedia. I asked her if she had a number for Expedia. She said she did not. I tried several different methods of reaching Expedia and had no success. There was no maid service. Fresh towels were supposed to be in a hamper in the hallway. We were booked for three nights. We stayed one night and left the next day. Disappointed is an understatement.
I had made a reservation based upon the photos and information online for the Inn. When we arrived, we took a walk around the property and were appalled by the condition of it. There were weeds everywhere. The outdoor furniture was filthy and the few cushions on the chairs were dirty. When we walked to the front of the property to see the "beautiful" lake, we were walking through geese droppings. The pier was covered with geese droppings. We tried our code to the building which did not work. Another guest was able to get in on the west side and opened the door for us on the east side. We climbed three small flights of terribly lit stairs to get to our room. When we opened the door, we could smell a strong scent of bleach. We turned on the television and were unable to get a signal. We called the "Manager" who said the internet had been out and should be up shortly. We told her that we would not be staying as long as planned and would like to change our date of departure. She said since we had gone through a third party, we would have to contact Expedia. I asked her if she had a number for Expedia. She said she did not. I tried several different methods of reaching Expedia and had no success. There was no maid service. Fresh towels were supposed to be in a hamper in the hallway. We were booked for three nights. We stayed one night and left the next day. Disappointed is an understatement.
10
Katie
Jul 6, 2025
·
Stayed 2 nights
Came for holiday weekend. Stayed on the cottage and really enjoyed the peace and quiet. Room was beautifully decorated and very clean.
Came for holiday weekend. Stayed on the cottage and really enjoyed the peace and quiet. Room was beautifully decorated and very clean.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, comfortable, and have lake views, though decor is dated. Reports include loud HVAC, thin walls, hot tub and plumbing noise, some tech issues (Roku/Wi Fi), and obstructed balcony sightlines.
Related guest reviews
6
Romeo
Apr 7, 2024
·
Stayed 1 night
The property location is nice, right on Lake Como however, that is the only thing worth mentioning. For the price, the property is outdated and rooms are quite noisy. If guests next door or below are showering or using the hot tub, the water pressure noise sounds like its in your room (very loud). Property in general looks rundown and needs updating, maintenance etc. Carpeting in the room and common hallway smells musty. Will not book this property again.
The property location is nice, right on Lake Como however, that is the only thing worth mentioning. For the price, the property is outdated and rooms are quite noisy. If guests next door or below are showering or using the hot tub, the water pressure noise sounds like its in your room (very loud). Property in general looks rundown and needs updating, maintenance etc. Carpeting in the room and common hallway smells musty. Will not book this property again.
8
Tamara
Oct 19, 2025
·
Stayed 3 nights
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
6
Holly
Oct 17, 2025
·
Stayed 2 nights
Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.
Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.
8
Cheryl
Jul 21, 2025
·
Stayed 1 night
Beautiful, romantic and right on the lake.
Beautiful, romantic and right on the lake.
8
Tasha
Aug 8, 2025
·
Stayed 1 night
The room itself was ok. However, my husband and I couldn’t give it a higher rating because the air conditioning system was extremely loud. We were up most of the night because of the noise from the AC.
The room itself was ok. However, my husband and I couldn’t give it a higher rating because the air conditioning system was extremely loud. We were up most of the night because of the noise from the AC.
8
Daniel
May 9, 2025
·
Stayed 2 nights
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
8
Tammie
Jun 28, 2025
·
Stayed 2 nights
The property was beautiful and the room was nice. We had a little balcony that went over the water and really looked forward to sitting out on this and enjoying the view. However,You cannot sit on the chairs on the balcony and see the water as the view is obstructed by the wood of the balcony.
The property was beautiful and the room was nice. We had a little balcony that went over the water and really looked forward to sitting out on this and enjoying the view. However,You cannot sit on the chairs on the balcony and see the water as the view is obstructed by the wood of the balcony.
10
Ana
Nov 4, 2024
·
Stayed 3 nights
Loved the suite room we got. It is very spacious, hot tub was nice. Looking out towards the lake at sunrise was beautiful! Would definitely book this again! Its definitely beautiful there during fall.
Loved the suite room we got. It is very spacious, hot tub was nice. Looking out towards the lake at sunrise was beautiful! Would definitely book this again! Its definitely beautiful there during fall.
10
Thomas
May 18, 2025
·
Stayed 2 nights
My room exceded my expectations. It was clean, comfortable with the back door opening out to Lake Como. Great biee.
My room exceded my expectations. It was clean, comfortable with the back door opening out to Lake Como. Great biee.
8
Joel
Jun 2, 2025
·
Stayed 1 night
The hotel and location was fantastic. Other than the bed, the furniture was uncomfortable and/or spartan. I was expecting more amenities or perks at this price. Updating is definitely needed.
The hotel and location was fantastic. Other than the bed, the furniture was uncomfortable and/or spartan. I was expecting more amenities or perks at this price. Updating is definitely needed.
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AI-generated summary based on recent guest reviews
Service
Service is remote with no on site staff; responsiveness varies widely. Some guests report excellent, helpful support, while others experienced poor communication or could not reach anyone for assistance.
Related guest reviews
10
Ester
May 18, 2024
·
Stayed 2 nights
I really like the whole experience. The manager was friendly. Everything in my room worked and it wasa perfect way to spend a couple of days.
I really like the whole experience. The manager was friendly. Everything in my room worked and it wasa perfect way to spend a couple of days.
10
Mary
Feb 14, 2025
·
Stayed 1 night
Everything we saw on line is accurate . The room is beautiful and exactly as we expected Staff was reachable immediately to answer the few questions we had.comfortable clean and romantic
Everything we saw on line is accurate . The room is beautiful and exactly as we expected Staff was reachable immediately to answer the few questions we had.comfortable clean and romantic
4
Wendell
Aug 27, 2024
·
Stayed 2 nights
The service was so poor that I could not even get a bucket of ice. There’s some required maintenance in around the room that makes this place look like it is second rate and doesn’t pay attention to maintenance details, such as holes in the wall in my room, a carpet lack of the convenience of in changes
The service was so poor that I could not even get a bucket of ice. There’s some required maintenance in around the room that makes this place look like it is second rate and doesn’t pay attention to maintenance details, such as holes in the wall in my room, a carpet lack of the convenience of in changes
6
Holly
Oct 17, 2025
·
Stayed 2 nights
Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.
Lovely lake view from balcony, but door to balcony was difficult to open. Bed comfortable. Could not make the Roku TV work. Coffee maker did not work properly and left huge amount of grounds in the tiny cup provided. No stir sticks, decaf pods, or tea bags. Luckily there was another coffee machine in the commom room. No ice machine that we could find. There was a broken floor tile in the foyer and the wall in the bathroom had some damage. Could not rate service as there was no one there to provide any, which makes the property feel rather unwelcome.
10
scott
Sep 17, 2025
·
Stayed 2 nights
We loved everything about Sandhill. The lady who helped us ( May ) helped us throughout correcting Expedia's mistakes as they popped up from Expedia including not being able to get into the place. If not for May our trip through Expedia would of never worked out. Expedia is run by a bunch of incompetent moron's and we will recommend to everyone - AVOID USING THEM
We loved everything about Sandhill. The lady who helped us ( May ) helped us throughout correcting Expedia's mistakes as they popped up from Expedia including not being able to get into the place. If not for May our trip through Expedia would of never worked out. Expedia is run by a bunch of incompetent moron's and we will recommend to everyone - AVOID USING THEM
10
Evelyn
May 23, 2024
·
Stayed 1 night
Excellent property. Excellent staff. Excellent experience. Highly recommended.
Excellent property. Excellent staff. Excellent experience. Highly recommended.
10
Amanda
Dec 30, 2024
·
Stayed 3 nights
The property owners were very responsive and helpful during our stay. The property was perfect and seem less. The lake was quiet and beautiful in the off season. We absolutely loved the hot tub and fire. It was a perfect quiet spot. Very clean. Lots of helpful niceties in the kitchen and common area.
The property owners were very responsive and helpful during our stay. The property was perfect and seem less. The lake was quiet and beautiful in the off season. We absolutely loved the hot tub and fire. It was a perfect quiet spot. Very clean. Lots of helpful niceties in the kitchen and common area.
2
Michelle
Oct 28, 2025
·
Stayed 1 night
We’re cheerful and easygoing travelers, but this experience was truly disappointing. Upon arrival, we found our suite (225 Upper) had not been cleaned after the prior guest — the bed was unmade, towels and bathmat were used, and the trash bin was still full. It was clearly not ready for anyone to check in. While we understand that mistakes happen, the real problem was the complete inability to reach a human being for help. There was no front desk, no local contact, and no response to repeated phone calls or our immediate email (which included photos). We waited in our car for a while hoping someone would respond, but no one ever did — leaving us with no choice but to leave and find other accommodations that evening. We genuinely would have been happy to move to another room or work it out on-site, but the lack of communication made that impossible. We travel often, and this was the first time we felt completely stranded. Hopefully this helps future travelers — and the property — improve the guest experience.
We’re cheerful and easygoing travelers, but this experience was truly disappointing. Upon arrival, we found our suite (225 Upper) had not been cleaned after the prior guest — the bed was unmade, towels and bathmat were used, and the trash bin was still full. It was clearly not ready for anyone to check in. While we understand that mistakes happen, the real problem was the complete inability to reach a human being for help. There was no front desk, no local contact, and no response to repeated phone calls or our immediate email (which included photos). We waited in our car for a while hoping someone would respond, but no one ever did — leaving us with no choice but to leave and find other accommodations that evening. We genuinely would have been happy to move to another room or work it out on-site, but the lack of communication made that impossible. We travel often, and this was the first time we felt completely stranded. Hopefully this helps future travelers — and the property — improve the guest experience.
8
Daniel
May 9, 2025
·
Stayed 2 nights
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
2
Margo
Aug 16, 2025
·
Stayed 1 night
Terrible communication.
Terrible communication.
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AI-generated summary based on recent guest reviews
Location
Right on Lake Como with scenic views; peaceful setting away from downtown. Short drive to Lake Geneva and some dining is within walking distance, though occasional noise from the nearby restaurant or events can carry over the water.
Related guest reviews
8
Elise
Sep 21, 2025
·
Stayed 2 nights
Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path
Nice comfortable clean room, good views of the semi secluded balcony. Easy entry with a code. Had some other guests smoking on the premises which made it unpleasant to sit outside another guest playing loud music early in the morning. But without a physical person to manage the property I guess that’s gonna happen. Could use a refreshing on interior, upholstered chairs changed out. Also more info about having a coffeepot and microwave in the room in description and the common room w/ a gas grill. We would stay here again. Great location off the beaten path
8
Tamara
Oct 19, 2025
·
Stayed 3 nights
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
8
Cheryl
Jul 21, 2025
·
Stayed 1 night
Beautiful, romantic and right on the lake.
Beautiful, romantic and right on the lake.
10
Leeann
Jun 5, 2024
·
Stayed 2 nights
This was the perfect retreat for me. I traveled alone to celebrate the end of another school year. I enjoyed sitting outside and reading while looking out at the lake. The hotel is about 5 miles from downtown Lake Geneva so it was easy to get places. There was a fridge and microwave in the room and there is a kitchen in the gathering area. Owners were quick to respond when I had questions. Clean and safe
This was the perfect retreat for me. I traveled alone to celebrate the end of another school year. I enjoyed sitting outside and reading while looking out at the lake. The hotel is about 5 miles from downtown Lake Geneva so it was easy to get places. There was a fridge and microwave in the room and there is a kitchen in the gathering area. Owners were quick to respond when I had questions. Clean and safe
8
Neil
Feb 22, 2025
·
Stayed 2 nights
Nice quiet property overlooking the lake. Easy room access, no hassle check in.
Nice quiet property overlooking the lake. Easy room access, no hassle check in.
8
Steve
May 10, 2025
·
Stayed 2 nights
The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.
The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.
10
Suzie
Sep 9, 2025
·
Stayed 2 nights
I stayed in the cottage and it was such a lovely experience. The room was quite large and the tub was huge, though it did slowly drain when full. Being right on the water was calming, but sound from the restaurant next door carried over the lake and there was a wedding going on. They ended early enough though they it didn't disturb my sleep. The staff was wonderful. There was an air freshener in the room and I have migraines very sensitive to smell. They worked with me to ensure my visit was enjoyable and free from triggers. I would definitely stay here again.
I stayed in the cottage and it was such a lovely experience. The room was quite large and the tub was huge, though it did slowly drain when full. Being right on the water was calming, but sound from the restaurant next door carried over the lake and there was a wedding going on. They ended early enough though they it didn't disturb my sleep. The staff was wonderful. There was an air freshener in the room and I have migraines very sensitive to smell. They worked with me to ensure my visit was enjoyable and free from triggers. I would definitely stay here again.
10
Tommy
Sep 16, 2025
·
Stayed 1 night
Right off of Lake Como. Extremely quiet and beautiful. Room was very clean.
Right off of Lake Como. Extremely quiet and beautiful. Room was very clean.
8
Daniel
May 9, 2025
·
Stayed 2 nights
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
10
Dimitar
Aug 12, 2025
·
Stayed 1 night
Lakefront retreat with a great restaurant on the property . Easy parking , comfy bed and good views. Short drive to Fontana or Lake Geneva for more food options.
Lakefront retreat with a great restaurant on the property . Easy parking , comfy bed and good views. Short drive to Fontana or Lake Geneva for more food options.
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AI-generated summary based on recent guest reviews
Dining
Dining options exist next door or within walking distance, and one review notes an on property restaurant. Information on breakfast or room service is limited and experiences can depend on seasonal openings.
Related guest reviews
8
Tamara
Oct 19, 2025
·
Stayed 3 nights
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
The room was clean & spacious with a nice view of the lake. The convenience of restaurants in walking distance was very nice. The property was quiet & peaceful. It is in need of a refresh but overall was fine.
10
Leeann
Jun 5, 2024
·
Stayed 2 nights
This was the perfect retreat for me. I traveled alone to celebrate the end of another school year. I enjoyed sitting outside and reading while looking out at the lake. The hotel is about 5 miles from downtown Lake Geneva so it was easy to get places. There was a fridge and microwave in the room and there is a kitchen in the gathering area. Owners were quick to respond when I had questions. Clean and safe
This was the perfect retreat for me. I traveled alone to celebrate the end of another school year. I enjoyed sitting outside and reading while looking out at the lake. The hotel is about 5 miles from downtown Lake Geneva so it was easy to get places. There was a fridge and microwave in the room and there is a kitchen in the gathering area. Owners were quick to respond when I had questions. Clean and safe
10
Scott
Mar 29, 2025
·
Stayed 1 night
Th fireplace was a beautiful amenity for our 40th wedding anniversary. Dining was a little cumbersome, as some of the resteraunts were closed this time of year
Th fireplace was a beautiful amenity for our 40th wedding anniversary. Dining was a little cumbersome, as some of the resteraunts were closed this time of year
8
Steve
May 10, 2025
·
Stayed 2 nights
The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.
The property is on a good location. The upkeep of the facility was average. There is no staff at the property. You are given a code by email to get in the main door and a code to get into your room. I had questions regarding the refrigerator in the hangout room/kitchen for the guests. Wasn’t sure if any of the breakfast items in the refrigerator and freezer were for the guests or something a guest brought for themselves. We’re always had a very nice day and a very nice view of lake Como.
10
Suzie
Sep 9, 2025
·
Stayed 2 nights
I stayed in the cottage and it was such a lovely experience. The room was quite large and the tub was huge, though it did slowly drain when full. Being right on the water was calming, but sound from the restaurant next door carried over the lake and there was a wedding going on. They ended early enough though they it didn't disturb my sleep. The staff was wonderful. There was an air freshener in the room and I have migraines very sensitive to smell. They worked with me to ensure my visit was enjoyable and free from triggers. I would definitely stay here again.
I stayed in the cottage and it was such a lovely experience. The room was quite large and the tub was huge, though it did slowly drain when full. Being right on the water was calming, but sound from the restaurant next door carried over the lake and there was a wedding going on. They ended early enough though they it didn't disturb my sleep. The staff was wonderful. There was an air freshener in the room and I have migraines very sensitive to smell. They worked with me to ensure my visit was enjoyable and free from triggers. I would definitely stay here again.
8
Daniel
May 9, 2025
·
Stayed 2 nights
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
The property is right at lake shore in a very quiet area. It's a 10 min drive to Lake Geneva where you'll find a bunch of restaurants. There is is also food options right next door but the reviews aren't the best. The concept of the cottage is good, the hot tub is a nice touch but it is very loud, not sure my downstairs neighbours really enjoyed it as I did. There is no front desk but a phone call will get you any questions answered. Actually one of their staff came to the place to sort things out, good on you! Unfortunately, the place needs more love to make it great. Carpets stained and smelly, mosquito screen jammed, more reliable wifi. My lower neighbours were quite noisy on the balcony, the insulation is bad. Luckily, the second night, I was alone and it was quiet except for the noise coming from a ventilation fan (I guess?) located below my room; but it is a weird feeling to be the only one in the entire hotel. Basically, I liked the place and will book again but they need to upgrade it to bring it back at the standard it deserves...
10
Dimitar
Aug 12, 2025
·
Stayed 1 night
Lakefront retreat with a great restaurant on the property . Easy parking , comfy bed and good views. Short drive to Fontana or Lake Geneva for more food options.
Lakefront retreat with a great restaurant on the property . Easy parking , comfy bed and good views. Short drive to Fontana or Lake Geneva for more food options.
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AI-generated summary based on recent guest reviews
4
Debra
Jul 12, 2026
·
Stayed 2 nights
My husband and I booked this property for our anniversary, and one of the main reasons we chose it was because of the in-room whirlpool tub. Unfortunately, our stay was very disappointing due to the lack of maintenance and cleanliness. When we arrived, we noticed cobwebs throughout the room, as well as old cobwebs on the deck with dead insects and debris still caught in them. The screen door was off its track and leaning against the patio door, and the patio door handle was barely attached. We were concerned that if we went out onto the deck, the handle could come off and leave us unable to get back into the room. The fireplace also didn’t work. We emailed the address provided in the check-in instructions to report the issue, but we never received a response. Outside, the yard and deck were covered in goose droppings. I understand that geese are a daily occurrence, but the amount that had accumulated made it clear the area had not been cleaned or maintained for quite some time. The biggest disappointment was the whirlpool tub. Since it was the main reason we booked this room, we were looking forward to using it. I cleaned it twice, hoping it just needed to be flushed, but the water remained yellow and had a foul odor. It was so unsanitary that we didn’t feel comfortable using it at all. The location itself is beautiful, and the property has a lot of potential. However, it is clear that it is not being properly maintained. We were really looking forward to a relaxing anni
My husband and I booked this property for our anniversary, and one of the main reasons we chose it was because of the in-room whirlpool tub. Unfortunately, our stay was very disappointing due to the lack of maintenance and cleanliness. When we arrived, we noticed cobwebs throughout the room, as well as old cobwebs on the deck with dead insects and debris still caught in them. The screen door was off its track and leaning against the patio door, and the patio door handle was barely attached. We were concerned that if we went out onto the deck, the handle could come off and leave us unable to get back into the room. The fireplace also didn’t work. We emailed the address provided in the check-in instructions to report the issue, but we never received a response. Outside, the yard and deck were covered in goose droppings. I understand that geese are a daily occurrence, but the amount that had accumulated made it clear the area had not been cleaned or maintained for quite some time. The biggest disappointment was the whirlpool tub. Since it was the main reason we booked this room, we were looking forward to using it. I cleaned it twice, hoping it just needed to be flushed, but the water remained yellow and had a foul odor. It was so unsanitary that we didn’t feel comfortable using it at all. The location itself is beautiful, and the property has a lot of potential. However, it is clear that it is not being properly maintained. We were really looking forward to a relaxing anni
8
Jennifer
Jul 3, 2026
·
Stayed 1 night
Was no staff on site we key less entry nice clean room , big soaker jetted tub great views quiet so relaxing
Was no staff on site we key less entry nice clean room , big soaker jetted tub great views quiet so relaxing
4
Itzell
Jun 27, 2026
·
Stayed 3 nights
The location was great, but its under renovation and we were the only ones. The water have a smell and it looks yellow, so we couldn't use the hot tub. The only thing available for us was the room.
The location was great, but its under renovation and we were the only ones. The water have a smell and it looks yellow, so we couldn't use the hot tub. The only thing available for us was the room.
6
Willie
Jun 15, 2026
·
Stayed 2 nights
When we first got here there was no staff on-site. I didn't have any information for my room because I booked my stay through a third party. The fire place didn't work, the jacuzzi was dirty, and there were bugs.
When we first got here there was no staff on-site. I didn't have any information for my room because I booked my stay through a third party. The fire place didn't work, the jacuzzi was dirty, and there were bugs.
10
Jaydan
Jun 1, 2026
·
Stayed 2 nights
The room was beautiful just like the pictures the staff gave us everything we needed for our 3 day stay so i didn’t need to message about more supplies. the view from the property was gorgeous!!! the hot tub was beautiful with the view and worked nicely. i would 100% book with them again it’s so beautiful and quite
The room was beautiful just like the pictures the staff gave us everything we needed for our 3 day stay so i didn’t need to message about more supplies. the view from the property was gorgeous!!! the hot tub was beautiful with the view and worked nicely. i would 100% book with them again it’s so beautiful and quite
FAQs about The Sand Hill Inn
Is parking available at the property?
Yes, free self-parking is available on-site.
What are the check-in and check-out times?
Check-in time is 16:00 and check-out time is 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features a stair-free path to the entrance, wheelchair-accessible parking, and limited wheelchair-accessible facilities.
What is the location of the hotel in relation to key landmarks?
The hotel is located steps from Lake Como and a 4-minute drive from Geneva Lake. It is approximately 2.1 miles from Kishwauketoe Nature Conservancy and 2.2 miles from Williams Bay Beach.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age policies are not mentioned.
Have a question?
Instant AI responses are based on hotel information
There is no front desk at this property. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Popular amenities
Parking
Free Wi-Fi
Restaurant
Non-Smoking Rooms
Free Parking
Parking Onsite
Parking
Parking
Free Parking
Parking Onsite
General
Restaurant
Non-Smoking Rooms
Internet
Free Wi-Fi