Name: Harbor Shores on Lake Geneva
Address: 300 Wrigley Drive, Lake Geneva, Wisconsin, US
Price range: $106–$269 per night
Rating: 8.8

What guests think

Across many reviews, Harbor Shores on Lake Geneva earns praise for its walkable lakefront location and balcony views, clean rooms with kitchenettes, and friendly staff, while recurring critiques include uncomfortable mattresses and some dated areas.

Pools are popular, but guests note maintenance gaps in the spa/sauna and gym, and parking can be tight with one spot per room. Several report noise from HVAC or neighbors and some 'lakeview' rooms overlook rooftops. There’s a convenient attached pizza restaurant, though breakfast isn’t offered and food feedback varies. Expect great views and location, with comfort depending on room placement and bed preference.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pools are appreciated and family friendly, but several guests say the indoor pool, spa/sauna, and gym need upkeep. Parking is included yet limited to one space per room and can be difficult at busy times.

Related guest reviews

8

Carmela

Sep 1, 2025

·

Stayed 2 nights

Nice hotel. Great location. Needs some upgrading, however. Sort of outdated but clean. Indoor pool was not good for sure. Outdoor pool and hot tub were great!!!

8

Rohit

Jul 8, 2025

·

Stayed 2 nights

Overall friendly staff and property was clean. The exercise equipment is broken and has been that way since my visit in August, unless it was repaired and broken again. The property has excellent views and is central to everything. I would recommend this for a family and convenience of being close to the heart of everything, especially the lake!

10

Nada

May 27, 2025

·

Stayed 1 night

Staff, cleanliness. The sauna needs to be improved.

10

Kevin

Jun 22, 2024

·

Stayed 1 night

Phenomenal location and great lake views from the pool

10

Hailey

Oct 1, 2025

·

Stayed 1 night

Beautiful view of Lake Geneva and nice pool. Too bad the spa wasn't working.

8

Kerstin

Jun 20, 2025

·

Stayed 3 nights

Service was good, Inside Pool Need Renovation

10

Diana

Aug 20, 2025

·

Stayed 4 nights

Very clean. Staff were helpful. So conviently located to the beach, boat tour, shopping and dinning. Everything in walking distance. Both pools were small and fairly shallow. Needs breakfast included.

4

Hope

Aug 17, 2025

·

Stayed 1 night

The website needs to be clear that you only are allowed 1 parking spot per room. Anything we asked staff at front desk we were told no, and the girls were not nice. The security was very helpful. My friend who drove separately had to park 3 blocks away, and there were spots in lot. I was disappointed. Also , we were told no late check out even if we paid. And again the customer service was a NO not a YES and….. next time we will stay elsewhere

8

Julie

Jan 5, 2025

·

Stayed 1 night

I would give this hotel 5 stars except for the parking. We took the last available spot and I really wanted to drive around the area at night to see the Christmas lights but we were almost sure to lose our parking spot so we had to give up our plans. I really wish we could have done that. They should have enough parking for their guests.

10

Evangeline De

Jun 25, 2025

·

Stayed 1 night

Very accomodating and the staff was so nice. Facility was clean. This hotel was close to everything even in the beach. We enjoyed the outdoor and indoor pool.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. However, multiple reviews cite bathroom issues such as mold, hair, musty odors, and occasional pests or missed details.

Related guest reviews

6

Virginia

Oct 6, 2024

·

Stayed 1 night

I stay at this location at least twice a year and this was the first time that my bathroom had mold growing on the lower section of the shower wall by the on/off control. The cleaning staff and the front desk was notified.

10

Robin

Sep 4, 2025

·

Stayed 3 nights

Very clean and employee's where polite and helpful with all our questions.

10

David

Dec 31, 2025

·

Stayed 1 night

Room was spotless. Check in was quick and easy.

6

ivon

Jul 20, 2025

·

Stayed 1 night

Drainage issues in the kitchen and the shower, mold growing around bathtub, noisy bedroom next tot he AC unit, for the value of a night stay the place should be spotless

6

Kristin

Dec 30, 2024

·

Stayed 2 nights

Bugs in 2nd room we were assigned. 1st room had trash left and we weren’t sure it was even cleaned

8

Melissa

Sep 8, 2025

·

Stayed 2 nights

Hotel is great for location as far as being close to the shops. The only thing I would change is the cleanliness. There was hair left in the shower. Also, the lights seemed pretty dim even when turning all of them on.

10

Richard

Sep 26, 2025

·

Stayed 1 night

Very clean

10

Danielle

Apr 19, 2024

·

Stayed 1 night

Everything was very clean and comfortable

8

Amanda

Apr 7, 2025

·

Stayed 1 night

We did enjoy our stay, the hotel rooms just felt old or not clean. Nothing was shockingly dirty, but it just felt musty. The bed wasn't the most comfortable either, but we did enjoy the location, because we never had to move our car and could walk every where. Great view of the lake off our balcony, and the common areas were nice as well. We grabbed ice cream and ate it in the lobby by the fire playing checkers.

10

Michael

Jun 2, 2025

·

Stayed 1 night

We had a great stay here. The location is great, right downtown. The property was nice and clean. Staff was friendly. Rooms were big. It's worth it to pay extra to make sure you get a room with a balcony looking at the lake - the view is really nice.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many rooms are spacious with balconies and strong lake views, and some updates are noted. Recurring issues include uncomfortable mattresses, noise from HVAC or neighbors, awkward layouts, and some 'lakeview' rooms facing rooftops or low first-floor patios.

Related guest reviews

10

Mary

Sep 3, 2025

·

Stayed 1 night

Rooms have Beautiful lake view ! Large balcony to sit and enjoy the lake.

8

Donna

Nov 17, 2025

·

Stayed 3 nights

The room was clean and we had a lake view. Only drawback was that the heating/cooling system was loud.

10

E. Joyce

Oct 23, 2025

·

Stayed 1 night

Our room was clean but it was hard to watch TV as the sofa was on the same side if the room. Only one desk chair in room. If the TV and bed were reversed on the wall it would have been easy to watch TV comfortably.

6

Linda

Oct 2, 2025

·

Stayed 2 nights

The view was great, and the room was nice considering the age. The bed was terrible, it was worn out and the frame was held up with 2x4. I expected it to be better for the price I paid.

8

Lori

Sep 29, 2025

·

Stayed 3 nights

Loved the view from the room and balcony. Staff was friendly. Room was very spacious and very clean. Great location! The bathroom and main room needed some minor repair work, but it did not take from our wonderful experience. Would definitely stay here again!

6

Susan

Apr 21, 2024

·

Stayed 3 nights

Walls were very thin could hear other guest tv on all night. Guest talking in the next room.

6

Kelly

Jun 23, 2025

·

Stayed 1 night

The listing had this tagged as a balcony. Got put on the 1st flr. While it was a balcony it was only about 2’ above grade. Feel like we were mislead.

6

Carol

Sep 12, 2025

·

Stayed 4 nights

The staff at this hotel were very nice. The first night we stayed was a nightmare. Because we paid for this booking 3rd party they probably gave us this horrible room. We overlooked the roof that was being worked on. The air units kept going on and off and was a disturbance. At 5 A.M. the garbage trucks were picking up their garbage and their backup "toots" were another disturbance. We complained to the manager (Ashley) who switched our room to room 208. We tried to get comfortable on the King bed and couldn't. Why? The mattress would move when the other person winked an eyelash. I told Ashley about this and she sent someone up to FIX the mattress. They should have switched the mattress from the 522 room that was very comfortable. It turned out we left a day earlier than expected..

10

Lisa

Aug 15, 2025

·

Stayed 3 nights

The room was small, but we had an amazing view of the lake. We also had a nice balcony to relax on. The outdoor pool, and hot tub were very nice and clean as well. Shopping and Restaurants/ Bars were just a mile down the street. The only negative comment would be, that the King Size Bed was not very comfortable, and the pillows were not supportive. We woke up with some back and neck pain. We will stay at this hotel again regardless.

6

Mark

Jun 1, 2025

·

Stayed 2 nights

Location is great, however be aware that if you want a lake view room, which we did, half of the lake side rooms overlook a large and noisy roof. We didn't spend any time on our balcony like we hoped to because of this. The view of the lake behind the roof is very nice, but hard to enjoy with the noise from the utilities on the roof. Staff did what they needed to, but no more and we were not greeted or thanked coming or going. The only restaurant is Italian, and it's very good but having a restaurant offering more varied choices would be nice, especially breakfast. We walked next door to the neighboring hotel restaurant for several meals. Overall, the hotel is fine, but worn. I'm sure it's been very popular over the years because of the location, but our room, especially the bathroom, needed to be updated. We also suspect that our room had had dogs in it by previous guests. We aren't "dog people" and while we certainly support people loving and traveling with their pets, we should not have been able to tell that dogs had been in our room prior to us being there. We choose this hotel for location but we probably would not choose it again. This was our first time to the area. We will know better next time as the Lake Geneva area is lovely for a visit.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly, accommodating, and responsive, with easy check-in and proactive texts. A few guests experienced indifferent front-desk interactions.

Related guest reviews

10

Sara

Dec 1, 2024

·

Stayed 1 night

Front desk staff was amazing and helpful, both at check-in and when we went down for water from the little store (reasonable prices there, too). Room was fantastic, worth the money, convenient to downtown. Beautiful view of the lake. Love the guest expectations, very clearly laid out, and it made for a wonderful, relaxing, and peaceful stay. Felt very safe and secure, all the premises was very beautifully decorated for the winter holidays.

10

Kristina

Jul 1, 2024

·

Stayed 1 night

Very friendly staff. Seamless check-in and check-out. Will definitely stay here again!

10

William

Jun 25, 2025

·

Stayed 1 night

Great staff!

8

Sara

Oct 11, 2025

·

Stayed 1 night

Staff was excellent

10

Dennis

Sep 6, 2025

·

Stayed 2 nights

The staff were amazing even before check in. Set up the room special for my parents anniversary that they went there to celebrate. So thoughtful and considerate.

6

Carol

Sep 12, 2025

·

Stayed 4 nights

The staff at this hotel were very nice. The first night we stayed was a nightmare. Because we paid for this booking 3rd party they probably gave us this horrible room. We overlooked the roof that was being worked on. The air units kept going on and off and was a disturbance. At 5 A.M. the garbage trucks were picking up their garbage and their backup "toots" were another disturbance. We complained to the manager (Ashley) who switched our room to room 208. We tried to get comfortable on the King bed and couldn't. Why? The mattress would move when the other person winked an eyelash. I told Ashley about this and she sent someone up to FIX the mattress. They should have switched the mattress from the 522 room that was very comfortable. It turned out we left a day earlier than expected..

10

Virginia

Jul 13, 2025

·

Stayed 1 night

Our room was ready, so we checked in early. We sat on the balcony for a while and looked out at the lake and then we put our suits on and walked out to the pool for the rest of the afternoon. Towels were at the front desk as we walked by. Check in staff were courteous and answered all our questions. I’ve stayed here before and I will definitely stay here again.

10

Kim

Jun 24, 2025

·

Stayed 1 night

Harbor Shores has become my wife’s weekend getaway favorite. They have the friendliest staff to greet you as you come in the door and it is the cleanest hotel I have ever seen. The views and the location are top-notch. Our absolute favorite. Thank you.

4

Hope

Aug 17, 2025

·

Stayed 1 night

The website needs to be clear that you only are allowed 1 parking spot per room. Anything we asked staff at front desk we were told no, and the girls were not nice. The security was very helpful. My friend who drove separately had to park 3 blocks away, and there were spots in lot. I was disappointed. Also , we were told no late check out even if we paid. And again the customer service was a NO not a YES and….. next time we will stay elsewhere

6

Keith

Sep 24, 2025

·

Stayed 1 night

Check-in was fully lackluster. Desk agent not very friendly, just mechanical. No real hospitality

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Outstanding, walkable location across from the lake and near shops, restaurants, and boat tours. Some mention event or traffic noise in this busy area.

Related guest reviews

10

Cynthia

Jun 8, 2025

·

Stayed 2 nights

Easy to get to the heart of downtown and the boat cruises.

10

David

Jul 30, 2025

·

Stayed 2 nights

Harbor Shores is a great place to stay in Lake Geneva. Centrally located. Great view of the lake.

10

Shannon

Sep 28, 2025

·

Stayed 2 nights

Perfect location! We spent a lot of time on our balcony overlooking the lake. Walking distance to everything! Love this hotel!

10

Daniel

Sep 28, 2025

·

Stayed 1 night

Nice lake view. Great location, close to many activities, attractions, restaurants, and night life

10

Jeff

Oct 28, 2024

·

Stayed 1 night

People very friendly & everything was clean. Very convenient

10

Gerard

Sep 5, 2025

·

Stayed 1 night

This location was walking distance to town and many restaurants. We enjoyed the stay.

8

Diane

Sep 25, 2025

·

Stayed 2 nights

Very convenient location for dining and shopping. Wonderful lake views available. Very friendly staff. Discount at Gino’s a big plus.

10

WILLIAM

Aug 23, 2025

·

Stayed 1 night

we would stay here again down town and local attractions very walkable

10

Sebastian

Aug 15, 2025

·

Stayed 2 nights

Location is perfect. Lake Geneva is not a place to be using the car, everything is walking distance, so this hotel by the lake and main walking area was perfect for us. It was surprisingly quiet for the location, we have a 3 year old so that worked out pretty well. Highly recommended.

10

Joan

Jun 14, 2025

·

Stayed 1 night

Location is walkable to the lake, boats, shopping, restaurants, lake path. Great spot!!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

An attached pizza restaurant is convenient and sometimes offers discounts, but breakfast is not provided. Food quality and value feedback is mixed.

Related guest reviews

10

Tracy

Jun 6, 2025

·

Stayed 1 night

Nice stay and beautiful view of Lake Geneva! Restaurant was great food as well!

8

Susan

Sep 25, 2025

·

Stayed 2 nights

Nice...but disappointed there was no continental breakfast

8

Carl

Sep 2, 2025

·

Stayed 2 nights

The only drawback is there is no breakfast options at the hotel. A coffee maker in the room only.

10

Dawn

Sep 26, 2025

·

Stayed 2 nights

Beautiful room with a lake view. Easy walk to the tour boat of Geneva Lake. Nice to have a Gino’s East restaurant attached to the hotel. Keurig Coffe maker in the room with microwave and fridge. Very nice comfortable setting. Easy walk to other restaurants and shopping.

8

John

Aug 24, 2025

·

Stayed 1 night

Food in restaurant was not good. Parking to check in was terrible. Hotel was clean. Staff just okay, not outstanding

8

Diane

Sep 25, 2025

·

Stayed 2 nights

Very convenient location for dining and shopping. Wonderful lake views available. Very friendly staff. Discount at Gino’s a big plus.

6

Mark

Jun 1, 2025

·

Stayed 2 nights

Location is great, however be aware that if you want a lake view room, which we did, half of the lake side rooms overlook a large and noisy roof. We didn't spend any time on our balcony like we hoped to because of this. The view of the lake behind the roof is very nice, but hard to enjoy with the noise from the utilities on the roof. Staff did what they needed to, but no more and we were not greeted or thanked coming or going. The only restaurant is Italian, and it's very good but having a restaurant offering more varied choices would be nice, especially breakfast. We walked next door to the neighboring hotel restaurant for several meals. Overall, the hotel is fine, but worn. I'm sure it's been very popular over the years because of the location, but our room, especially the bathroom, needed to be updated. We also suspect that our room had had dogs in it by previous guests. We aren't "dog people" and while we certainly support people loving and traveling with their pets, we should not have been able to tell that dogs had been in our room prior to us being there. We choose this hotel for location but we probably would not choose it again. This was our first time to the area. We will know better next time as the Lake Geneva area is lovely for a visit.

8

Colette

Sep 2, 2024

·

Stayed 2 nights

Stayed for 2 nights. Overall it was good! Pretty quiet and convenient parking. Super walkable to everything and outdoor pool is very nice. My kids enjoyed both pools and hot tubs. Great to have restaurant on site but do wish they delivered to the room.

8

Laura

Feb 16, 2025

·

Stayed 2 nights

Nice hotel, accommodated request for extra towels upon arrival. Pizza restaurant on premises. Shower curtain rod set too high (or shower curtain too short) because water gets all over the floor and it's a slipping hazard (I used extra towels to soak up the water)

10

Joanne

Jul 15, 2024

·

Stayed 3 nights

Loved our large clean room. We had a fantastic view of Lake Geneva. We were within walking distance to shopping and restaurants. The security guard, Ray, was so pleasant and helpful. Front desk staff as well as cleaning service staff were great. However, we did not enjoy our food at Gino’s East and thought atmosphere needed upgrading.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$117
March	$112
April	$106
May	$134
June	$203
July	$241
August	$229
September	$165
October	$151
November	$125
December	$114

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $153	13 $181	14 $269
15 $118	16 $118	17 $118	18 $117	19 $117	20 $152	21 $183
22 $116	23 $117	24 $106	25 $118	26 $118	27 $140	28 $146
29 $117	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1 $117	2 $116	3 $116	4 $148	5 $235
6 $115	7 $118	8 $111	9 $112	10 $115	11 $152	12 $161
13 $118	14 $119	15 $117	16 $118	17 $118	18 $154	19 $162
20 $117	21 $117	22 $118	23 $118	24 $119	25 $141	26 $145
27 $118	28 $118	29 $112	30 $119	31 $248

Harbor Shores on Lake Geneva

Prices for Harbor Shores on Lake Geneva

Monthly average prices

About this property

Location

Room options

2 Queen Beds Lakeview Upper Floor Balcony 3Rd 5Th Floor with Unobstructed View

1 Queen Bed Standard with Pullout Sofa Accessible 3Rd and 4Th Floor

1 King Bed Lakeview Accessible Balcony 5Th Floor

2 Queen Beds Standard Accessible 3Rd and 4Th Floor

1 Queen Bed Standard 1St Floor

2 Queen Beds Standard

1 King Bed Lakeview Balcony and Pullout Sofa

1 King Bed Lakeview Upper Floor Balcony 3Rd 5Th Floor with Unobstructed View , Pullout Sofa

2 Queen Beds Lakeview Balcony

Guest reviews of Harbor Shores on Lake Geneva

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

Considering this hotel for your Lake Geneva trip?

Prices for upcoming dates