Name: HomeTowne Studios by Red Roof Newport News - Hampton West
Address: 6069 Jefferson Avenue, Briarfield, Hampton, Virginia, United States of America, Hampton, Hampton City County, US
Price range: $60–$88 per night
Rating: 7.62

What guests think

Reviews of HomeTowne Studios by Red Roof Newport News - Hampton West describe a budget stay with video kiosk check-in and rooms that vary from functional kitchenettes to noisy spaces with dated fixtures and limited light-blocking.

Guests split on cleanliness and comfort, with reports ranging from very clean rooms to stained linens, odors, and leaks. Service feedback is mixed, citing friendly help alongside slow responses, reservation changes, and refund or deposit disputes. Overall, expect basic accommodations with uneven quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are simple; multiple reviews note elevator problems and an ongoing remodel, while some mention visible security or guarded entry.

Related guest reviews

6

Zoell

Jun 5, 2024

·

Stayed 1 night

At first I was worried about staying here from the outside landscaping and area. Too many people loitering out in the front. Inside the lobby was warm, and the front desk clerk seemed to be struggling to book a disabled guest. Took longer than it should to get her settled. The hallways looked like I was in a low income housing apartment building. Inside the room was hot, the a/c wasn’t already on I had to set it myself. It was fairly easy to use. Unfortunately the window inside just had some blinds no curtains to block out the street lights and sun. Some people need complete darkness to sleep. The shower was low pressure, I requested extra towels and they were not put in my room. At minimum a hotel room should have perfect shower pressure and temperature and your sleep should be good. The bed is not mounted to the wall so it kept sliding away from the wall. That is not ideal for obvious reasons. I was only there for a night but tbh I’d rather stay further away and get better accommodations and spend more money. My preferences were not met, my requests were not met. So I won’t be returning. Please do better to have returning customers.

10

Tressi

Mar 3, 2025

·

Stayed 3 nights

Great place for the money . No frills clean place to sleep and shower. Secure doors locked at night with guard nearby.

8

Luretia

Nov 10, 2024

·

Stayed 2 nights

It was good property for cost. Recently went through remodel but rooms were nice and clean

8

linda

Jul 10, 2023

·

Stayed 2 nights

Elevator was out of order. Manager changed our room from 2nd floor to 1st floor since i walk with a cane. It was greatly appreciated.

4

Travis

May 15, 2024

·

Stayed 1 night

The outside of the property was the same as the others around it.

8

John

Jul 9, 2024

·

Stayed 1 night

Remodeling/new ownership well underway but finishing touches still pending.

4

Barry

Aug 4, 2024

·

Stayed 1 night

The locals were cooking on a mini grill right at front door. Drove over 250 for my room to get downgraded or either get a refund and smoke everywhere

10

Reggie

Mar 11, 2025

·

Stayed 1 night

Great staff, apparently have volunteer security too, lol.

2

Eugene

Oct 28, 2024

·

Stayed 2 nights

The property is located in a very bad area and it is extremely old and outdated.

2

Kellie

Oct 30, 2023

·

Stayed 2 nights

This is thee most disgusting hotel I’ve ever encountered in my life. Let me preface this by saying I didn’t know this hotel is typically for ppl with housing crisis’s but regardless it was so dirty from the moment you walked in up until the moment you left. the whole place wreaked horribly, the elevator was so small & unsafe from the light buzzing to it closing ridiculously slow. The rooms were filthyyy no clean linen or sheets at all, stains on everything including the pillowcases. Towels & washcloths had stains, the paint was super chipped on the walls and bathroom door was so jammed it’ll take you ramming yourself into it to close. The only good thing about this hotel was we didn’t see any bugs or rodents however a rat trap was found behind the refrigerator. 0/10 experience wouldn’t even recommend to the homeless.

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Cleanliness

Cleanliness is inconsistent, with many reports of stained or smelly linens, dirty bathrooms, mold, and leaks, though some guests found rooms very clean.

Related guest reviews

10

Toineque

Jan 6, 2025

·

Stayed 1 night

Staff very helpful, very clean

6

Jennifer

Sep 22, 2025

·

Stayed 3 nights

Check in is done by kiosk. Uou basically checkin via zoom. So there is no friendliness. The room was okay, bo blackout curtains, so the sun shines right into your eyes in the am, the tub had no plug, was stained and filthy. The tv wouldnt connect to any of the channels. The housekeeping staff we did see was polite.

2

Kendrik

Nov 6, 2025

·

Stayed 7 nights

They don't have clean sheets and towels they recycle the same old dingy stained up towels no matter what it is I got a towel that someone free bleed on and they did not replace it

2

Karen

Dec 9, 2024

·

Stayed 1 night

It was not worth the $70.The house keeper needs to be fired. Ice still in the bucket in the freezer, microwave was still dirty, not a suface was wiped down, no wash clothes, used soap where you get the towels from, no soap, shampoo/ conditioner, someones labels were still in a drawer, a pillow had a visible stain due to beibg the first pillow proped, the floor was dirty nor moped.

2

paul

Aug 7, 2025

·

Stayed 1 night

Everything was dirty and smelly sheets has some stain and i wasnt feeling confortble sleeping on those dirty beds

2

Austin

Jul 9, 2023

·

Stayed 3 nights

Disgusting. Had mold everywhere. Beds were wet when we checked in. Stains all over sheets and pillows

2

Lewis

May 27, 2025

·

Stayed 1 night

First the sheets on the bed was dirty. The tub was dirty and had a smell to it. I would never stay again

10

Tiffany

May 26, 2023

·

Stayed 1 night

Staff was amazing and rooms ar exceptionally clean

6

Marisol

Nov 2, 2025

·

Stayed 1 night

As i arrived to the hotel. There wasn't no one there to greet you personally . It was a computer that displayed the person for front desk. There's no genuine , sweet customer service. While trying to check in at 4:50pm rooms were not ready and clean . It took till 6/630pm to be able to check in and complete the check in process. We finally got our room . It was on the 3rd floor. At first you get like wow the rooms look good. But then as you look around the room . You start noticing the damages they tried to fix . Especially the bathroom . The bathroom was the worst. Shower and toilet was old, and low water pressure , towel rack was broken and the fire alarm was making noise all night . I didnt get no good sleep. I left maybe 3 hours before check out. and do check in process.

2

Stephanie

Apr 25, 2023

·

Stayed 2 nights

Smelled of mildew. Once in the room, sheets were dirty and there was a leak in the bathroom. Got a new room, dirty sheets again and toilet wouldn't flush. We ended up moving to a different hotel. We got 1 night back but they wouldnt refund us for the first night even though we literally walked in and out of the room.

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Rooms

Rooms vary widely: several have kitchenettes and large fridges, but recurring complaints include street or hallway noise, blinds without blackout curtains, low water pressure, and nonworking TVs or remotes.

Related guest reviews

6

Zoell

Jun 5, 2024

·

Stayed 1 night

At first I was worried about staying here from the outside landscaping and area. Too many people loitering out in the front. Inside the lobby was warm, and the front desk clerk seemed to be struggling to book a disabled guest. Took longer than it should to get her settled. The hallways looked like I was in a low income housing apartment building. Inside the room was hot, the a/c wasn’t already on I had to set it myself. It was fairly easy to use. Unfortunately the window inside just had some blinds no curtains to block out the street lights and sun. Some people need complete darkness to sleep. The shower was low pressure, I requested extra towels and they were not put in my room. At minimum a hotel room should have perfect shower pressure and temperature and your sleep should be good. The bed is not mounted to the wall so it kept sliding away from the wall. That is not ideal for obvious reasons. I was only there for a night but tbh I’d rather stay further away and get better accommodations and spend more money. My preferences were not met, my requests were not met. So I won’t be returning. Please do better to have returning customers.

2

Melissa

Aug 11, 2025

·

Stayed 2 nights

Virtual check in was different. Elevator needs Jesus. Bathroom was ik but tub needs replacing and the touch up paint job was 2 shades lighter than the original color. Bathroom faucet was too short so water went all over the place. Pillows were flat. Thin walls and LOUD neighbors.

6

Jennifer

Sep 22, 2025

·

Stayed 3 nights

Check in is done by kiosk. Uou basically checkin via zoom. So there is no friendliness. The room was okay, bo blackout curtains, so the sun shines right into your eyes in the am, the tub had no plug, was stained and filthy. The tv wouldnt connect to any of the channels. The housekeeping staff we did see was polite.

4

Juan Carlos

Sep 17, 2025

·

Stayed 5 nights

I stayed before, thus time I was provided a room to Jefferson Blvd that was very noisy, firefighters and police and the worse free exhaust car and motorcycles making very difficult to sleep at night.

4

Dcarlos

Jul 24, 2025

·

Stayed 1 night

the room itself was great, full fridge, stove top, microwave, clean bedding. the STAFF make this establishment a 0 star rating and that is due too being overcharged for fees that contridicted there rules stated in there lobby!!

10

Tiffany

May 25, 2023

·

Stayed 1 night

AMAZING...this is the 3rd hotel I have been at with my kids. I have 4 under age 5. I have had noise complaints from both previous hotels. I have had none here yet so the walls and floors are thicker. They are very accommodating and if staying more than a night they replace linen and towels where as other hotels said you washed on your own. Staff is friendly and willing to go extra mile if need be. This is a really rough time for my family and the last thing I want is to be stuck in a hotel with my children however their ability to work with me and have patience has made thing's a little easier.Rooms are spacious for the most part. Very clean. Didn't even see dust...best part NO BUGS like didn't even see a fly shortage is also a plus. As well as seating for amount of ppl I have. Not only a table but desk as well for kids to sit and eat. Stove and sink as well as cupboards were all clean which is more than I can say about other places I have stayed.

10

Janice

Feb 27, 2025

·

Stayed 7 nights

I love the space and the huge refrigerator. The only flaw was there wasn't enough lighting in the room. It was a bit too dark.

4

LaQuin

Sep 9, 2025

·

Stayed 1 night

Had a room with no remote , they literally told me to come back and get the remote in the morning at 9am. When my checkout was 11am. So I sat in a room with no remote all night , NO TV at all.

6

Marisol

Nov 2, 2025

·

Stayed 1 night

As i arrived to the hotel. There wasn't no one there to greet you personally . It was a computer that displayed the person for front desk. There's no genuine , sweet customer service. While trying to check in at 4:50pm rooms were not ready and clean . It took till 6/630pm to be able to check in and complete the check in process. We finally got our room . It was on the 3rd floor. At first you get like wow the rooms look good. But then as you look around the room . You start noticing the damages they tried to fix . Especially the bathroom . The bathroom was the worst. Shower and toilet was old, and low water pressure , towel rack was broken and the fire alarm was making noise all night . I didnt get no good sleep. I left maybe 3 hours before check out. and do check in process.

4

Victoria

Jun 30, 2025

·

Stayed 1 night

The hotel was convenient from where I needed to go but I didn’t like the smell or look walking in. The room was missing a remote and staff tried to fix but it never worked. So I didn’t like the fact we had to stay with no tv.

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Service

Service is mixed; check-in is via kiosk/video with limited personal interaction, and several guests mention slow or unhelpful responses, cancellations, or deposit/refund disputes, while others praise helpful, friendly staff.

Related guest reviews

6

Jennifer

Sep 22, 2025

·

Stayed 3 nights

Check in is done by kiosk. Uou basically checkin via zoom. So there is no friendliness. The room was okay, bo blackout curtains, so the sun shines right into your eyes in the am, the tub had no plug, was stained and filthy. The tv wouldnt connect to any of the channels. The housekeeping staff we did see was polite.

2

Sharaun

Oct 26, 2025

·

Stayed 3 nights

This was a terrible experience. I booked this hotel several MONTHS ago. I show up and have to talk to a employee on a computer screen. She told me they "tried" to call me yesterday to tell me they had to cancel my reservation for "maintenence" but could let me stay the night but not the three nights i reserved. I asked could they just honor my res since they are not doing all the rooms at once. The room itself was clean and comfortable. The staff did not give a sincere apology for this inconvenience and was not able to answer questions about the proposed maintenence. I believe she was untruthful and I hated this encounter.

2

Michael

Jun 30, 2025

·

Stayed 1 night

There was no receptionist, it was a screen with a webcam with someone checking me in. The whole transaction felt sketchy and I didn’t get the king size room I booked. It was smelly and unsafe so I instantly left to find a better hotel.

2

Brenda

Jul 17, 2025

·

Stayed 2 nights

I booked two nights and wanted a refund for the second night because the bed, pillows smelled like body sweat! There was no one at the hotel just a computer and I immediately contacted them first thing in the morning. I was told that management had to be called but couldn't call them until 11:00 am but that if I wanted a refund I needed to be out by 11:00. I checked out at 9:00 am to go to a funeral and they never called me back. I called today and I won't get a refund. Do not go here!!! If you do check the bed first thing.

4

Tamarra

Apr 15, 2023

·

Stayed 1 night

It took the girl 30 mins or so to find my reservation in the system. I showed her my confirmation number and I have been charged for it already. She was on the phone texting. She wasn’t professional.

10

Rohan

Sep 23, 2025

·

Stayed 3 nights

It was great and the service was great!

10

Janice

Jun 18, 2025

·

Stayed 2 nights

The staff was very helpful when our TV wasn't working and when we couldn't figure out our AC. They even helped with our toilet and cleaned and replaced our towels while doing so. And our light under the microwave needed to be replaced too. I thought you guys provided things like silverware, plates, cups etc... but I was wrong. I wish we'd still had a lamp or some kind of light at or near the dinner table as it's too dark for me. The only other thing is the 50 dollar deposit when checking in. I almost didn't have it. Thank goodness you took cash. I like this place though and hope to be back.

6

Jaliza

Jun 28, 2025

·

Stayed 4 nights

Everything was good except they accused me of smoking in the room, which I did not and took my deposit. I feel like they lied just to take my deposit.!!! They have no proof of me smoking in any room because I did not and it did not smell like smoke!!! Everything was good except they lie to keep your money

6

Marisol

Nov 2, 2025

·

Stayed 1 night

As i arrived to the hotel. There wasn't no one there to greet you personally . It was a computer that displayed the person for front desk. There's no genuine , sweet customer service. While trying to check in at 4:50pm rooms were not ready and clean . It took till 6/630pm to be able to check in and complete the check in process. We finally got our room . It was on the 3rd floor. At first you get like wow the rooms look good. But then as you look around the room . You start noticing the damages they tried to fix . Especially the bathroom . The bathroom was the worst. Shower and toilet was old, and low water pressure , towel rack was broken and the fire alarm was making noise all night . I didnt get no good sleep. I left maybe 3 hours before check out. and do check in process.

4

Devore

Jun 30, 2025

·

Stayed 2 nights

You checked in with a screened kiosk live person, no room service, no telephone in rooms. Screaming children running in the hall could not rest. No room service. Could not get clean towels or iron Will not revisit this place

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Location

Location feedback is mixed: some cite a rough-feeling area with loitering and frequent sirens or street noise, while others like being close to stores, restaurants, and the coliseum.

Related guest reviews

2

Sheila

Sep 28, 2025

·

Stayed 2 nights

The location was on the bad side of town. We did feel safe. The pictures were misleading. Did not stay, we checked out immediately.

6

Zoell

Jun 5, 2024

·

Stayed 1 night

At first I was worried about staying here from the outside landscaping and area. Too many people loitering out in the front. Inside the lobby was warm, and the front desk clerk seemed to be struggling to book a disabled guest. Took longer than it should to get her settled. The hallways looked like I was in a low income housing apartment building. Inside the room was hot, the a/c wasn’t already on I had to set it myself. It was fairly easy to use. Unfortunately the window inside just had some blinds no curtains to block out the street lights and sun. Some people need complete darkness to sleep. The shower was low pressure, I requested extra towels and they were not put in my room. At minimum a hotel room should have perfect shower pressure and temperature and your sleep should be good. The bed is not mounted to the wall so it kept sliding away from the wall. That is not ideal for obvious reasons. I was only there for a night but tbh I’d rather stay further away and get better accommodations and spend more money. My preferences were not met, my requests were not met. So I won’t be returning. Please do better to have returning customers.

8

lisa

Jul 20, 2025

·

Stayed 2 nights

For the price this hotel was ok, the room was clean and there was no noise or disturbances, there was no room service but stores and restaurants are very close by.

8

Antrawn

Nov 30, 2024

·

Stayed 7 nights

Quiet, you can walk to a lot of places from here.

4

Juan Carlos

Sep 17, 2025

·

Stayed 5 nights

I stayed before, thus time I was provided a room to Jefferson Blvd that was very noisy, firefighters and police and the worse free exhaust car and motorcycles making very difficult to sleep at night.

10

Morgan

Jun 7, 2024

·

Stayed 2 nights

Was great for getting to the coliseum for the weekend! Spacious and nice staff

4

Travis

May 15, 2024

·

Stayed 1 night

The outside of the property was the same as the others around it.

4

Barry

Aug 4, 2024

·

Stayed 1 night

The locals were cooking on a mini grill right at front door. Drove over 250 for my room to get downgraded or either get a refund and smoke everywhere

2

Eugene

Oct 28, 2024

·

Stayed 2 nights

The property is located in a very bad area and it is extremely old and outdated.

10

Dejana

May 31, 2023

·

Stayed 4 nights

I absolutely loved the property, me and my boyfriend went for my birthday and it was amazing! Rooms smelt nice everything was made, nice water pressure. Only downside about it was u heard sirens a lot and can hear outside noise fairly easily, but other than that everything was amazing! i will be staying again! It’s nice for a cheap hotel, definitely recommend!

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Dining

Not enough information in reviews.

Related guest reviews

8

lisa

Jul 20, 2025

·

Stayed 2 nights

For the price this hotel was ok, the room was clean and there was no noise or disturbances, there was no room service but stores and restaurants are very close by.

4

Devore

Jun 30, 2025

·

Stayed 2 nights

You checked in with a screened kiosk live person, no room service, no telephone in rooms. Screaming children running in the hall could not rest. No room service. Could not get clean towels or iron Will not revisit this place

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AI-generated summary based on recent guest reviews

Month	Average price
January	$51
February	$54
March	$54
April	$60
May	$66
June	$71
July	$74
August	$68
September	$73
October	$66
November	$59
December	$54

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $67	21 $78	22 $76	23 $60	24 $60	25 $70	26 $70
27 $60	28 $78	29 $78	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $88	3 $88
4 $78	5 $78	6 $78	7 $78	8 $78	9 $88	10 $88
11 $78	12 $78	13 $78	14 $78	15 $78	16 $88	17 $88
18 $78	19 $88	20 $88	21 $88	22 $88	23 $88	24 $88
25 $78	26 $78	27 $78	28 $78	29 $78	30 $88	31 $88

HomeTowne Studios by Red Roof Newport News - Hampton West

Prices for HomeTowne Studios by Red Roof Newport News - Hampton West

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Studio, 2 Double Beds

Guest reviews of HomeTowne Studios by Red Roof Newport News - Hampton West

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about HomeTowne Studios by Red Roof Newport News - Hampton West

Prices for upcoming dates