Is parking available at the hotel?

Free valet parking is available on-site, and there is also limited parking. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately AED 120 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of AED 500 per pet, per day. Service animals are exempt from this fee.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the hotel.

What accessibility features does the hotel offer?

The hotel provides accessible features including elevators, step-free entrances, and wheelchair-accessible facilities in public areas and rooms.

Where is the hotel located in relation to key attractions?

The hotel is situated in Downtown Dubai, within a 5-minute drive of Dubai Mall and Burj Khalifa. It is approximately 14.1 km from Dubai International Airport and close to various attractions such as Dubai Water Canal and Dubai Fountain.

Does the hotel have a swimming pool?

Yes, the hotel features two outdoor swimming pools, including an infinity pool. Pool access is available from 9:00 AM to 7:00 PM.

What are the hotel's policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel does not provide specific information about extra beds or cribs. Guests are encouraged to contact the hotel directly for any special requests regarding additional bedding.

SLS Dubai Hotel & Residences - Luxury in Dubai

Average nightly price at SLS Dubai Hotel & Residences by month, last 12 months (USD)
Month	Average price
January	$383
February	$382
March	$238
April	$224
May	$200
June	$136
July	$136
August	$149
September	$163
October	$317
November	$389
December	$472

What guests think

At SLS Dubai Hotel & Residences, travellers praise the spacious, stylish rooms, lively rooftop pools, striking design, and consistently friendly staff, while noting some drawbacks that may affect comfort and convenience during a stay.

Common negatives include nearby construction causing noise and dusty balconies, multiple elevator changes that feel slow, and inconsistent housekeeping or maintenance such as drainage, air conditioning, and occasional odors. Dining is well regarded overall, though breakfast can feel overpriced and vegetarian choices limited. The location is a short taxi ride to major attractions, but some guests found it less walkable and affected by construction. Expect a design-forward high-rise stay with strong service and amenities, plus a few operational quirks to plan around.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop infinity pools and high-floor venues impress, and on-site bars and restaurants get praise. Drawbacks include multiple elevator changes that feel slow, a small or crowded pool, extra charges for water or ice, limited gym equipment, and some spa issues.

Related guest reviews

6

Abdulrahman

Sep 14, 2024

·

Stayed 3 nights

Crowded, need to change elevator to reach your room, AC it was as expected, noise due to instruction in next building and dust always in balcony. In same time, staff are friendly and do their best.

6

Jai

Feb 21, 2025

·

Stayed 8 nights

Incredible hotel for partying adults but quite a disaster when coming with a 7 year old. They expect him to swim in 10inches of water in the baby pool. All other pools are 12+ or older so this was definitely not a great choice of hotel. Had spend 90+ of time outside the hotel in Dubai and find other activities to do. I did check and ask about a kids pool and online shows kids have a pool on the lower deck but this is misleading as it’s more of a baby pool.

10

Carlos

Nov 2, 2023

·

Stayed 1 night

The Lobby was on the 71st Floor. Super cool concept and the infinity pool out of this world. Excellent views and sunsets.

4

Antonis

Apr 20, 2024

·

Stayed 4 nights

unfortunately, my experience did not meet the expectations Upon arrival, I noticed that the floor was wet in my room for 4 days Customer Service: Despite several attempts to address my concerns with the front desk, the staff was unresponsive and rude, which only compounded the frustration. Amenities/Facilities: non-functional equipment, and spa facilities including the jacuzzi. I reached out to the management during and after my stay, but no one responded

10

Henni

Apr 10, 2024

·

Stayed 4 nights

Absolutely stunning views of downtown Dubai. Incredible swimming pools on the rooftop. Service was exceptional and the rooms and communal areas are beautiful. The view from our balcony was stunning. The only negative was the fact that we couldnt take water to the pool as they wanted us to pay for water. Would 100% recommend and we will definitely be going back. Thank you!

8

Abdulaziz

Oct 19, 2023

·

Stayed 3 nights

The room size is nice. House keeping very poor, they don’t come until you call them, even if you put the room service sign. The pool is small. The overall experience is just fine. Bur it require some enhancement from their side….

6

Anuj

Jan 26, 2026

·

Stayed 2 nights

I am not able to give this hotel a full 5 stars because of a couple of reasons 1. I slipped on the bathroom floor because the housekeeping person did not wipe it dry during his makeover. 2. the hotel does not really have a lobby. and whatever small space it has - has no seating. 3. there are three different elevators you need to take in order to move around the hotel. Otherwise the rooms are fabulous - very airy, well lit, high ceilings - comfortable bed, etc. etc. The staff is courteous...and everything else is great. Thanks.

10

Mia

Nov 17, 2025

·

Stayed 5 nights

I absolutely enjoyed my stay here, the customer service was top notch from the moment you arrive, bell man, check in, security etc. Room was clean and nothing was lacking, everything went well, the only down side is the elevator takes up a lot of your time and my balcony was extremely dusty besides that I would go back. My room had Burj Khalif view 10/10.

10

John

Oct 30, 2025

·

Stayed 2 nights

Loved staying at this hotel. Spacious, well designed rooms and striking design. Staff are friendly and helpful. Only issue I found is the dim lighting in the lobby and bar area!

10

Micharl

May 20, 2024

·

Stayed 4 nights

Great hotel with very good restaurants and cigar bar. The fitness facility needs more equipment

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean, but several reported lapses such as dusty balconies, odors or smoke, wet bathroom floors, pests, missed housekeeping, and occasional water leakage.

Related guest reviews

2

seyed-houman

Jun 23, 2023

·

Stayed 3 nights

Very bad slow room service they forget to clean and put new towels

8

Dominique

Mar 2, 2024

·

Stayed 4 nights

The property was stunning. The views fantastic. The room as clean as I’ve ever had. The only problem was when I showered the was standing water in the shower. The other was my card key stopped working daily. I had to get a new one. I would still recommend this hotel for anyone going to Dubai for a decent price. The mall was about 15 min drive but taxis are readily available.

8

Abdulaziz

Oct 19, 2023

·

Stayed 3 nights

The room size is nice. House keeping very poor, they don’t come until you call them, even if you put the room service sign. The pool is small. The overall experience is just fine. Bur it require some enhancement from their side….

6

Anuj

Jan 26, 2026

·

Stayed 2 nights

I am not able to give this hotel a full 5 stars because of a couple of reasons 1. I slipped on the bathroom floor because the housekeeping person did not wipe it dry during his makeover. 2. the hotel does not really have a lobby. and whatever small space it has - has no seating. 3. there are three different elevators you need to take in order to move around the hotel. Otherwise the rooms are fabulous - very airy, well lit, high ceilings - comfortable bed, etc. etc. The staff is courteous...and everything else is great. Thanks.

10

Péter

Nov 24, 2023

·

Stayed 3 nights

Gyönyörű a szálloda és nagyon tiszta. A személyzet rendkívül segítőkész, illetve a kilátás gyönyörű este

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10

Mia

Nov 17, 2025

·

Stayed 5 nights

I absolutely enjoyed my stay here, the customer service was top notch from the moment you arrive, bell man, check in, security etc. Room was clean and nothing was lacking, everything went well, the only down side is the elevator takes up a lot of your time and my balcony was extremely dusty besides that I would go back. My room had Burj Khalif view 10/10.

4

Sami

Jun 9, 2024

·

Stayed 1 night

We had an unpleasant experience at SLS. The cleaning standards were inadequate; there was sharp glass on the carpet that pierced my toe and caused a wound. Additionally, there were several flies buzzing around the room. Our biggest concern arose around 11 p.m. when someone entered our room using their own access card. Upon seeing us, they quickly fled. It took the management two hours to address the situation and provide an explanation. This incident left my wife feeling unsafe, but we stayed until morning, getting only three hours of sleep before moving to another place. I spend over 200 nights a year in hotels for work and have never encountered such an experience at a five-star hotel. Although the manager apologized during checkout, no compensation was offered for our disrupted stay.

2

SSU-JUNG

Oct 22, 2024

·

Stayed 3 nights

有很多蒼蠅蚊子

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10

ZARE

Jan 25, 2023

·

Stayed 1 night

Clean and safe and perfect location

4

Jean Seung

Sep 20, 2025

·

Stayed 2 nights

Smoking smell in the room and water leakage from the bathroom to the carpet floor.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and stylish with impressive city and Burj Khalifa views. Some guests noted construction noise, AC struggling in the heat, and minor maintenance like shower drainage or TV connectivity, and a few said 'Burj Khalifa view' categories did not match expectations.

Related guest reviews

6

Abdulrahman

Sep 14, 2024

·

Stayed 3 nights

Crowded, need to change elevator to reach your room, AC it was as expected, noise due to instruction in next building and dust always in balcony. In same time, staff are friendly and do their best.

4

Frederico

Sep 24, 2024

·

Stayed 2 nights

half the rooms are fully exposed to the sun, and the ac just cant win it. also there is a prject mistake where they did not put ac in the wash room which becomes a sauna...

8

briannah

Jun 24, 2023

·

Stayed 5 nights

Staff was friendly. Room was nice but had several small issues with the air not cooling late at night, The drainage in the shower, and the tv not connecting. Water was always hot which was great. The pool area is cute but very tight.

8

Christoph

Oct 20, 2024

·

Stayed 2 nights

The hotel itself is good and nice. However, we first had to discuss with the receptionist and the manager so that we could actually get the room category we had booked as shown in the photos on the website. If you book a khalifa view & you can only see it from the last corner of the balcony, it is not okay to offer this type of room as a khalifa view. At first, the receptionist actually tried to convince me that it technically fulfilled the conditions, as it was possible to see the burj khalifa from this room (from the last corner of the balcony), I was simply speechless. There was a huge difference between the first room and the one we got afterwards (in the same category). You simply can't offer this in the Burj Khalifa view category. Or you have to change the pictures on your website and show both rooms someone could become, if they book this category.

8

Dominique

Mar 2, 2024

·

Stayed 4 nights

The property was stunning. The views fantastic. The room as clean as I’ve ever had. The only problem was when I showered the was standing water in the shower. The other was my card key stopped working daily. I had to get a new one. I would still recommend this hotel for anyone going to Dubai for a decent price. The mall was about 15 min drive but taxis are readily available.

8

Doui

Aug 11, 2025

·

Stayed 1 night

침실이나 베란다에서 보는 버즈칼리프 뷰는 완벽했습니다. 호텔 지하에는 마트가 있어서 이용이 편리했습니다. 단, 이동하려면 택시를 타야하는 접근성이 조금 아쉬웠습니다.

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8

Abdulaziz

Oct 19, 2023

·

Stayed 3 nights

The room size is nice. House keeping very poor, they don’t come until you call them, even if you put the room service sign. The pool is small. The overall experience is just fine. Bur it require some enhancement from their side….

6

Anuj

Jan 26, 2026

·

Stayed 2 nights

I am not able to give this hotel a full 5 stars because of a couple of reasons 1. I slipped on the bathroom floor because the housekeeping person did not wipe it dry during his makeover. 2. the hotel does not really have a lobby. and whatever small space it has - has no seating. 3. there are three different elevators you need to take in order to move around the hotel. Otherwise the rooms are fabulous - very airy, well lit, high ceilings - comfortable bed, etc. etc. The staff is courteous...and everything else is great. Thanks.

10

Mia

Nov 17, 2025

·

Stayed 5 nights

I absolutely enjoyed my stay here, the customer service was top notch from the moment you arrive, bell man, check in, security etc. Room was clean and nothing was lacking, everything went well, the only down side is the elevator takes up a lot of your time and my balcony was extremely dusty besides that I would go back. My room had Burj Khalif view 10/10.

10

John

Oct 30, 2025

·

Stayed 2 nights

Loved staying at this hotel. Spacious, well designed rooms and striking design. Staff are friendly and helpful. Only issue I found is the dim lighting in the lobby and bar area!

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as warm, professional, and attentive across the hotel. Some guests reported issues with concierge recommendations, slow check-in, or unhelpful responses to problems.

Related guest reviews

10

Nana

Oct 17, 2025

·

Stayed 4 nights

Lovely hotel! Service was impeccable! Will definitely be back.

10

alexis

Mar 12, 2025

·

Stayed 2 nights

Absolutely love the SLS. Very clean the staff is great. Adam always goes over the top on service and accommodation. Would definitely recommend. Location is super convenient and easy to get too. All the amenities are great. Not to mention some of the best dining.

8

adeel

Nov 20, 2025

·

Stayed 7 nights

Concierge over sold on service that wasn’t required

4

Daniel

Nov 28, 2025

·

Stayed 4 nights

Room was nice. Booked a desert tour with the concierge and the photos/description was inaccurate to what I actually went to. After approaching them to let them know, they did not do anything about it. Just offered a random tour that I was not interested in.

10

Jory

Mar 20, 2025

·

Stayed 3 nights

Super expérience. Le personnel est vraiment très professionnel. Je ne me souvient pas avoir eu un rapport qualité prix aussi remarquable. Séjour effectué en mars, ce qui peux avoir une influence sur le prix.

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10

Camila

Apr 10, 2025

·

Stayed 6 nights

Mohammed was amazing when checking in . Very helpful.

10

Almothana

Oct 31, 2024

·

Stayed 2 nights

Phenomenal team and service all around !

6

Budoor

Nov 10, 2023

·

Stayed 1 night

Loud construction nearby, and doesn’t stop at any point. Also staff is slow with the check-in process.

10

Mia

Nov 17, 2025

·

Stayed 5 nights

I absolutely enjoyed my stay here, the customer service was top notch from the moment you arrive, bell man, check in, security etc. Room was clean and nothing was lacking, everything went well, the only down side is the elevator takes up a lot of your time and my balcony was extremely dusty besides that I would go back. My room had Burj Khalif view 10/10.

10

Arbana

Sep 12, 2024

·

Stayed 2 nights

I loved my stay at SLS. All the staff were very friendly especially the staff by the pool. I'm not sure her name but a waitress by the pool, asian lady, she was absolutely lovely! Thank you so much

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Location

The hotel is a short taxi ride to Downtown sights such as Dubai Mall, and taxis are easy to find. Some found it less walkable and affected by nearby construction noise and dust.

Related guest reviews

6

Abdulrahman

Sep 14, 2024

·

Stayed 3 nights

Crowded, need to change elevator to reach your room, AC it was as expected, noise due to instruction in next building and dust always in balcony. In same time, staff are friendly and do their best.

10

Ravneet

Oct 9, 2023

·

Stayed 4 nights

It’s a beautiful property located just under 10 mins drive to Dubai mall (20-25 AED Uber ride) and 15 minutes from DXB. Service was excellent and fast throughout the hotel. Food was good throughout all restaurants and cafe on the ground floor. Given the location and clubs within it,could have easily been noisy but their soundproofing is so well done that we had excellent sleep every night. You basically can be homebody during hot hours, it has so many restaurant and lounge options. Special shoutout to Hasant (Hasi) who greeted us with kind smile everytime at F’lia and made sure all the guests around were well attended to and whole staff on 75th gloor went above and beyond to make our experience amazing.

10

alexis

Mar 12, 2025

·

Stayed 2 nights

Absolutely love the SLS. Very clean the staff is great. Adam always goes over the top on service and accommodation. Would definitely recommend. Location is super convenient and easy to get too. All the amenities are great. Not to mention some of the best dining.

4

Anna

Aug 19, 2025

·

Stayed 3 nights

Disappointing service. There is a construction side right by the hotel. So when you book the room with the “view” you herring view on the construction, with the construction robes with the materials flying in from of your balcony. Room service just bad, need to pay for ice and even for set of silverware.

10

Bandar

May 5, 2024

·

Stayed 2 nights

Extremely happy with my stay. Room was amazing, location is excellent. Food is yummy. The only thing I want to suggest is that.. When someone reaching your hotel for check-in, firstly please offer them some seat to take rest ( maybe they were tired with travel) & give some refreshment like juice or something.. Otherwise, I had a great stay.

8

Mohammed

Jul 22, 2024

·

Stayed 4 nights

Noisy and far away location

8

Dominique

Mar 2, 2024

·

Stayed 4 nights

The property was stunning. The views fantastic. The room as clean as I’ve ever had. The only problem was when I showered the was standing water in the shower. The other was my card key stopped working daily. I had to get a new one. I would still recommend this hotel for anyone going to Dubai for a decent price. The mall was about 15 min drive but taxis are readily available.

8

Doui

Aug 11, 2025

·

Stayed 1 night

침실이나 베란다에서 보는 버즈칼리프 뷰는 완벽했습니다. 호텔 지하에는 마트가 있어서 이용이 편리했습니다. 단, 이동하려면 택시를 타야하는 접근성이 조금 아쉬웠습니다.

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10

Nafisah

Apr 15, 2025

·

Stayed 6 nights

Beautiful luxuriously high hotel in the business center of Dubai.

10

ZARE

Jan 25, 2023

·

Stayed 1 night

Clean and safe and perfect location

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Dining

On-site restaurants and bars are popular and the food is tasty. Breakfast is considered good but pricey by some, and vegetarian choices can be limited.

Related guest reviews

10

Ravneet

Oct 9, 2023

·

Stayed 4 nights

It’s a beautiful property located just under 10 mins drive to Dubai mall (20-25 AED Uber ride) and 15 minutes from DXB. Service was excellent and fast throughout the hotel. Food was good throughout all restaurants and cafe on the ground floor. Given the location and clubs within it,could have easily been noisy but their soundproofing is so well done that we had excellent sleep every night. You basically can be homebody during hot hours, it has so many restaurant and lounge options. Special shoutout to Hasant (Hasi) who greeted us with kind smile everytime at F’lia and made sure all the guests around were well attended to and whole staff on 75th gloor went above and beyond to make our experience amazing.

10

alexis

Mar 12, 2025

·

Stayed 2 nights

Absolutely love the SLS. Very clean the staff is great. Adam always goes over the top on service and accommodation. Would definitely recommend. Location is super convenient and easy to get too. All the amenities are great. Not to mention some of the best dining.

8

Sven

Jan 16, 2026

·

Stayed 2 nights

Große Zimmer, gutes Frühstück - leider mit 28€ etwas überteuert.

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10

Bandar

May 5, 2024

·

Stayed 2 nights

Extremely happy with my stay. Room was amazing, location is excellent. Food is yummy. The only thing I want to suggest is that.. When someone reaching your hotel for check-in, firstly please offer them some seat to take rest ( maybe they were tired with travel) & give some refreshment like juice or something.. Otherwise, I had a great stay.

6

Daniel

Nov 5, 2024

·

Stayed 3 nights

Dinning ok, great property for 20 somethings on a budget, not what I would consider a luxury property by any means

8

Harmeet

Mar 15, 2025

·

Stayed 2 nights

It is a good hotel. For breakfast vegetarian options are limited for main course. Grateful to Snow for upgrading the stay. Its a beautiful property.

10

Micharl

Aug 27, 2024

·

Stayed 1 night

Great facilities. Restaurant and. Cigar bar are first class

10

Luis Felipe

Aug 8, 2023

·

Stayed 1 night

No he tenido mejor experiencia!! El lugar es increíble, la vista, la alberca, el bar, en fin. Todo

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10

Micharl

May 20, 2024

·

Stayed 4 nights

Great hotel with very good restaurants and cigar bar. The fitness facility needs more equipment

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $175	2 $175	3 $191	4 $175	5 $182	6 $182	7 $182
8 $175	9 $175	10 $191	11 $169	12 $175	13 $201	14 $175
15 $191	16 $170	17 $170	18 $170	19 $175	20 $181	21 $182
22 $203	23 $182	24 $181	25 $181	26 $181	27 $181	28 $181
29 $169	30 $170

SLS Dubai Hotel & Residences

Prices for SLS Dubai Hotel & Residences

Monthly average prices

About this property

Location

Room options

Loft, 1 Bedroom, Balcony (Inspired Living)

Room, 2 Bedrooms, Balcony (Wonder Living)

Premium Room, 1 King Bed, City View

Premium Suite, 1 King Bed, Balcony (Vanilla Sky)

Room, 1 Bedroom, Balcony (Prime Living)

Family Suite, 1 King Bed, Balcony (Sky)

Signature Room, 2 Twin Beds (Burj View)

Elite Room, 1 Bedroom, Balcony (Elite Living)

Signature Room, 2 Double Beds

Grand Room, 1 Double Bed (Grand Burj Living)

Signature Room, 2 Twin Beds, Balcony (Duo Beds)

Room, 1 King Bed, Balcony (Sky)

Duplex, 1 Bedroom, Balcony (Cloud Living)

Studio, 1 King Bed, Balcony (Urban Living)

Signature Room, 2 Double Beds, City View

Signature Room, 1 King Bed, City View

Signature Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony (Sky)

Room, 2 Double Beds (Wonder Burj Living)

Signature Room, 1 King Bed (Khalifa View)

Penthouse, 1 Bedroom, Balcony (Sky Suite)

Guest reviews of SLS Dubai Hotel & Residences

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SLS Dubai Hotel & Residences

Considering this hotel for your Dubai trip?

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $179	28 $184	29 $210	30 $198	31 $182