Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including accessible public areas and facilities.

What is the location of the property in relation to key landmarks?

The hotel is located in the business district of Stephenville, a 3-minute drive from Tarleton State University and 8 minutes from Stephenville City Park. It is approximately 28.7 miles from Dinosaur Valley State Park and 29.8 miles from Fossil Rim Wildlife Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool which is seasonal and closed from January 1 to March 31.

Are children allowed at the property?

Yes, children are allowed at the property. The minimum age for children to stay for free is not specified.

Best Western Plus Stephenville Inn Hotel in Stephenville

Average nightly price at Best Western Plus Stephenville Inn by month, last 12 months (USD)
Month	Average price
January	$118
February	$147
March	$146
April	$153
May	$162
June	$128
July	$124
August	$140
September	$141
October	$143
November	$136
December	$125

What guests think

At Best Western Plus Stephenville Inn, travellers often praise the convenient location near Tarleton and generally friendly staff, but many report recurring elevator outages, inconsistent cleanliness, and musty odors or damp carpets, with occasional pests mentioned across stays.

Renovations and exterior window work appear periodically, with some noise, construction activity near windows, and reduced privacy noted. Breakfast opinions are mixed, ranging from good to poor, with variety sometimes limited. Overall, expect variable standards and occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Recurring elevator outages are widely reported, alongside broken ice machines, a faulty dryer, and occasional pool closures or cold, cloudy water. Some note exterior construction and well lit parking.

Related guest reviews

8

Tammy

Aug 20, 2024

·

Stayed 2 nights

Hotel needed a few repairs! Only 1 elevator worked and was busy! Ice machine on first floor was the only one with ice!

2

Glenn

Sep 20, 2025

·

Stayed 3 nights

Wasn't informed of non-functioning elevator until check in. Put on 3rd floor with no refund available. Terrible to operate a multiple floor hotel with no working elevator and NOT offer refunds to folks who find stairs challenging.

4

Kristi

Sep 14, 2025

·

Stayed 1 night

We were never told the elevator wasn't working until we checked in. Coming off of hip labrum repair surgery, we were placed on the 4th floor & told a storm had damaged the elevators. When ask when a storm happened we were told July. It is now mid September. Not only did everyone have to take the stairs, there was no A/C in the halls or stairwell.

2

Christie

Jul 12, 2024

·

Stayed 1 night

Pool closed, EV charger broken, one working elevator, smelled bad. Tried to get a refund but no manager on duty. Horrible condition. Plastic flowers outside were a red flag.

6

Katie

Sep 21, 2025

·

Stayed 2 nights

Staff were amazing, super sweet but the elevator was broken, which caused carrying luggage up 3 flights of stairs, when speaking with another patron they stated the elevator had been broken for over a month.

2

Deborah

Sep 18, 2025

·

Stayed 3 nights

Could not stay as their elevator has been out of service for over two weeks. The hotel advertised "accessibility " and an elevator , the didnt disclose the broken elevator at they reservation site. I have been stonewalled at every turn trying to get a full refund ... My husband is disabled, it was very disheartening to arrive at our destination only to find out that Best Western Plus Stephenville Inn didnt comply with ADA as they had advertised.

10

Georgetta

Sep 25, 2025

·

Stayed 1 night

Elevator hasn’t worked since July.

6

Skyler

Oct 6, 2024

·

Stayed 2 nights

They were remodeling and putting in new windows. Room was updated, but bathroom not totally clean with the baseboard area needing wiping and swept. Ice machine on our floor did not work. Breakfast was just ok and in fact the second day we decided to skip the free breakfast and go eat out. Waffles and yogurt were good and staff in that area was very friendly. I asked when we registered if we could change to a two-bed queen room instead of a king bed, she said we could not it would have to go thru Expedia. It was not from availability; the hotel seemed empty if parking lot an indication. When we left, we asked for a printout of bill, and she responded that she could not print one. I was a little disappointed in the overall experience.

4

Mary

Dec 16, 2024

·

Stayed 3 nights

Stayed 3 nights, no maintenance available the entire stay. No ice machines working on any floors the entire stays, nonice in the hotel the entire stay. Front desk staff offered various conflicting reasons for this. 1 said a pipe was broken, 1 said maintenance had been notified (on the 1st day). Housekeeping (1 person) was only available a couple hours in the morning, did not speak or understand English and was the only other staff member in the hotel besides the front desk person who couldn't leave the front desk. Manager available only by email. I emailed during my stay and they never responded. Will never stay again. Contacted Expedia twice. Denied any discount or refund. Never using Expedia again.

4

Donna

Aug 14, 2023

·

Stayed 2 nights

Pool was down and no one told us till we went to use it during 108 degree weather. Air conditioning down in breakfast area. No room cleaning service. Hsd to go to front desk for towels. Not what we expected for the price.

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Cleanliness

Cleanliness is inconsistent: many found rooms and public areas clean, while others reported musty odors, damp or stained carpets and linens, mold, hair in bathrooms, and roaches.

Related guest reviews

4

William

Jun 21, 2025

·

Stayed 1 night

Cockroaches in bath tub!!!

2

Renee

Sep 9, 2025

·

Stayed 2 nights

When we got there the elevator was broken and we were on the 4th floor. Our room smelled like urine and was not clean. The breakfast was terrible.

10

Stephanie

Dec 30, 2025

·

Stayed 1 night

Clean room and bathroom

4

Travis

Mar 2, 2025

·

Stayed 1 night

Stained bedding and exposed drywall repair patch work

10

Karen

Dec 14, 2025

·

Stayed 1 night

Clean rooms. Check in clerk was nice and friendly

10

Kristi

Dec 3, 2025

·

Stayed 1 night

The rooms have been updated. Carpets felt new and soft. Smelled clean and “new”. Front staff was very welcoming.

4

Tina

Oct 17, 2025

·

Stayed 3 nights

The elevators were out & have been out for months. We were not told prior and the prices were not discounted or even a reasonable rate for the inconvenience. Then we get to our room and there was mold in the showers.

8

Phillip

Dec 21, 2025

·

Stayed 1 night

Very friendly staff at front desk and cleanliness of facility and our room.

4

Sheri

May 24, 2025

·

Stayed 1 night

The check was easy and staff was friendly. However, after checking in I noticed all of the exterior window lacked framing and were exposed to the elements. The elevator and hallways were extremely hot. The fridge sounded like a jet about to take off. Not to mention the dirty carpet with hair all over the bathroom and floors. Very unclean

4

Kelly

Jun 17, 2025

·

Stayed 1 night

The staff was lovely for our late arrival. We stayed here last October when the building was being renovated & nothing changed although this time, we walked into the room for a single night stay & it smelled like a musty locker room. Found out why… the carpet next to the window & AC unit was soak your feet wet - not damp - squishy, leaving your feet too wet to climb into bed which was also wet to damp so clammy all night long. Hard to rest, feeling nasty all night. I really don’t ask for much, but really? First time, shame on you; second time, shame on me. We will likely stay elsewhere when in Stephenville from now on. Sorry, sweet staff!!!

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Rooms

Room comfort varies: several guests cite comfortable beds and some updates, while others note humidity, weak or noisy AC, occasional noise from halls or nearby trains, and malfunctioning TVs or outlets.

Related guest reviews

6

Melinda

Mar 4, 2025

·

Stayed 1 night

It was very noisy inside the hotel. Banging doors loud music at 3:00am could hear snoring in the room next door. Very thin walls.

10

Susan

Mar 19, 2025

·

Stayed 1 night

I loved that the beds were comfortable and room was quiet.

8

Brittni

Jun 28, 2025

·

Stayed 2 nights

the room was humid and the refrigerator kept making a popping sound

10

Shawn

Oct 1, 2025

·

Stayed 2 nights

Clean, spacious room. Comfortable bed, lots of pillows, which is always a plus. Room was quiet & easily darkened. Great hot water & water pressure. Friendly, helpful staff.

8

Judy

Oct 21, 2024

·

Stayed 2 nights

Have stayed here several times This time wi-fi was very slow We were on 3rd floor people above stomped around all night worst ever

8

Steven

Feb 10, 2024

·

Stayed 1 night

Railroad besides hotel was loud

8

John

Mar 18, 2025

·

Stayed 2 nights

Internally, no issues. Upgrades to exterior taking place. Felt secured. Didn’t figure out how to widen the TV screen until last day. Friendly staff. Clean room, bed, shower, etc.

10

Janet

Sep 22, 2025

·

Stayed 2 nights

Nice hotel! Bed was super comfortable. Shower seemed a little dirty.

8

Scott

Aug 12, 2025

·

Stayed 1 night

Decent hotel. Service was good and went fast. The lobby is clean and well lit. Breakfast is the normal fare. Coffee machines are a nice touch. The room was a little run down. Bathroom could use a little love. Paint missing, base board missing, stains on tub. The carpet at the threshold was worn and fraying. The TV did not get off the greeting screen. Not a game changer but a little frustrating. Even rooms face the back and field so less noise. A few fast food places within walking distance. Parking lot was well lit.

6

Steve

Jun 14, 2024

·

Stayed 1 night

AC barely kept the room cool. At night the temp was uncomfortable

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Service

Staff are frequently described as friendly and helpful with quick responses. However, communication and problem resolution can be uneven, including poor disclosure about the elevator and limited management availability.

Related guest reviews

10

Ginger

Aug 3, 2025

·

Stayed 1 night

Great experience! All staff were courteous and helpful. They responded timely and professionally to requests (extra bed linens, towels, pillow). Room was clean and well maintained. We accidentally left a few items upon checkout and when I called the person who answered the phone was very helpful and called back in less than 10 minute let me know where the items were found and where they could be picked. Your attention to quality, cleanliness, and customer service were refreshing!! Thank you!

2

Joy

Mar 16, 2024

·

Stayed 1 night

Checked in was terrible. Booked through expedia. Booking said pay at property. Checked in late and got there and the front desk could not find my booking due to they canceled my reservation without bothering calling me. Booked for amount of $164 a night but front desk charged regular price of $229. Asked why and he said that is their reugalar rate talked to manager at home working with kids noises in the background waited for a while so manager can figure out the problem. It was a long checked in and terrible specially the reason to be there is for the kids to enjoy the pool but pool was full of dust and sand. Never going back again.

10

Wade

Sep 4, 2025

·

Stayed 1 night

Staff were excellent. The hotel is clean and conveniently located to shops and restaurants.

4

Amy

Nov 17, 2025

·

Stayed 1 night

The elevator was down so we had to carry our suitcases up and down the stairs. The hallways and lobby smelled really badly. The room was clean enough but one lamp wouldn’t work. Staff was not very empathetic either. Didn’t eat the breakfast because of the smell.

10

Casandra

Feb 10, 2025

·

Stayed 3 nights

Parking lot was well lit. Staff was very polite and friendly.

4

Bryan

Jun 16, 2025

·

Stayed 1 night

This hotel needs some updates. Hours after checkin we were woke by a knock on the door at 10:40 pm by a manager asking our last name and letting us know he booked us in the wrong room. When we asked if there was a problem he said no he was just verifying. We needed to be up early the next day and had a difficult time falling back to sleep. Very strange when he checked us in, took our drivers license and was the person who assigned our room to us. We wont stay here again. Thank you.

10

Brenda J

Apr 17, 2025

·

Stayed 1 night

I absolutely love the front desk people! Always so welcoming. This is my "go -to" hotel for Stephenville. Be back soon!

4

Mary

Dec 16, 2024

·

Stayed 3 nights

Stayed 3 nights, no maintenance available the entire stay. No ice machines working on any floors the entire stays, nonice in the hotel the entire stay. Front desk staff offered various conflicting reasons for this. 1 said a pipe was broken, 1 said maintenance had been notified (on the 1st day). Housekeeping (1 person) was only available a couple hours in the morning, did not speak or understand English and was the only other staff member in the hotel besides the front desk person who couldn't leave the front desk. Manager available only by email. I emailed during my stay and they never responded. Will never stay again. Contacted Expedia twice. Denied any discount or refund. Never using Expedia again.

8

Tyson

Sep 2, 2025

·

Stayed 1 night

Had an issue with wet carpet under the AC unit, and the front desk attendant said “I can give you towels, or move you rooms. I will do whatever you want me to to make this convenient for you!” Zero hassle, moved rooms with no other issues.

2

Joseph

Aug 18, 2025

·

Stayed 1 night

Horrible staff. Very rude. Someone else underwear in our bathroom. Elevator didn't work even though they promised it would be fixed. Tried to move rooms for a few when we were supposed to stay in same room. Promised chocolate covered strawberries and surprises for my daughter going to college. NOTHING. Will not stay here again

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AI-generated summary based on recent guest reviews

Location

Convenient to Tarleton State University, restaurants, and shops; set a bit off the road and generally easy to access.

Related guest reviews

10

Angela

Dec 3, 2024

·

Stayed 3 nights

Great location and great room.

8

Heather

Jun 25, 2024

·

Stayed 1 night

Great location in Stephenville!

8

Lon

Dec 3, 2022

·

Stayed 19,329 nights

Close to restaurants and Tarleton Memorial Stadium...

10

omar

Apr 2, 2025

·

Stayed 1 night

Good location

10

Agatha

Jul 20, 2025

·

Stayed 1 night

Very clean, close to TSU.

10

Kevin

Mar 23, 2025

·

Stayed 1 night

Staff was super friendly, always saying hello when you walk by the front desk or see them in the hallway. Nice location relative to Tarleton, restaurants and shopping.

8

Thomas

May 31, 2025

·

Stayed 3 nights

Perfect location for visiting our daughter at Tarleton State University. Convenient to shopping and dining in town. Staff was very friendly. We’ve stayed here twice, and enjoyed the view. Set off the road just enough to be quiet, but convenient. Will come again!

8

Hai

Oct 24, 2023

·

Stayed 1 night

Clean, convenient, attentive staffs

8

Heather

Mar 2, 2025

·

Stayed 1 night

Great location, clean hotel!

10

Wayne

Aug 19, 2024

·

Stayed 1 night

Great place to stay located near Tarleton State and all major restaurants and conveniences.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some enjoyed it and the lobby coffee machine, while others found limited variety or poor quality.

Related guest reviews

10

Natalie

Mar 10, 2024

·

Stayed 1 night

Comfortable bed and great breakfast. It was just what we needed.

2

Renee

Sep 9, 2025

·

Stayed 2 nights

When we got there the elevator was broken and we were on the 4th floor. Our room smelled like urine and was not clean. The breakfast was terrible.

4

Steven

Jun 7, 2025

·

Stayed 5 nights

Breakfast was boring with the exact same thing every day. Scrambled eggs and sausage. No cinnamon buns only blueberry muffins. No variety in the food.

10

Teresa

Aug 19, 2025

·

Stayed 2 nights

Nice. Good breakfast.

10

Susanne

May 19, 2025

·

Stayed 2 nights

Very clean and friendly staff! Breakfast was great!

4

John

Nov 4, 2025

·

Stayed 1 night

The elevators were out. I have a bad knee. I asked to be on the first floor. They said that’s not going to happen. The carpet is dirty. The baseboards are dirty. Several lightbulbs were out in the hallways and the stairwells. The towels are very thin and have threads hanging off of them. The breakfast quality was very poor and was warm not hot. This is a very poor choice I made when it’s supposed to be one of the nicest hotels in the city. They have signs up, saying they will do a partial refund for the elevators. I expect to see a partial or full refund..

6

Erin

Jul 21, 2025

·

Stayed 1 night

Overall we had a good stay. The room felt clean and updated. Renovations were still being completed but they were not disruptive to our stay. The complimentary breakfast was really bad. The eggs and sausage were inedible, the bread for toast was stale. The only decent options were the prepackaged items.

8

Eric

Apr 30, 2023

·

Stayed 1 night

Clean, cold ac and good breakfast

8

Linda

Aug 1, 2025

·

Stayed 1 night

The staff was very helpful providing blankets and sheets for the pullout. The carpet is worn but ok. Recommend cleaning behind the sofa pullout, my son found toys from previous guests along with other paper trash. Overall breakfast was ok, but the highlight the coffee machine that makes lates and cappuccino.. its open all night.

8

Scott

Aug 12, 2025

·

Stayed 1 night

Decent hotel. Service was good and went fast. The lobby is clean and well lit. Breakfast is the normal fare. Coffee machines are a nice touch. The room was a little run down. Bathroom could use a little love. Paint missing, base board missing, stains on tub. The carpet at the threshold was worn and fraying. The TV did not get off the greeting screen. Not a game changer but a little frustrating. Even rooms face the back and field so less noise. A few fast food places within walking distance. Parking lot was well lit.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $129	6 $208	7
8 $111	9 $109	10 $116	11 $113	12 $134	13 $210	14 $158
15 $109	16 $109	17 $111	18 $111	19 $111	20 $149	21 $149
22 $111	23 $111	24 $110	25 $112	26 $111	27 $109	28 $110
29 $130	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
		1 $111	2 $111	3 $154	4 $154	5 $128
6 $125	7 $125	8 $125	9 $125	10 $125	11 $125	12 $125
13 $100	14 $100	15 $100	16 $100	17 $159	18 $207	19 $142
20 $113	21 $113	22 $113	23 $108	24 $108	25 $92	26 $111
27 $111	28 $111	29 $111	30 $111	31 $111

Best Western Plus Stephenville Inn

Prices for Best Western Plus Stephenville Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Plus Stephenville Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Best Western Plus Stephenville Inn

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