Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately USD 8 per person.

Does the property allow pets?

Pets are allowed with a fee of USD 100 per accommodation, per week. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including designated areas. Step-free entrances and accessible facilities are available.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Shops At Soncy and Westgate Mall. It is approximately 1.1 miles from Vibra Hospital of Amarillo and 1.6 miles from Baptist St. Anthony's Health Care System.

Does the property have a swimming pool?

Yes, there is an indoor pool available. Pool access is from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Hyatt Place Amarillo-West Hotel in Amarillo

Average nightly price at Hyatt Place Amarillo-West by month, last 12 months (USD)
Month	Average price
January	$95
February	$101
March	$127
April	$113
May	$133
June	$182
July	$172
August	$151
September	$108
October	$109
November	$114
December	$111

What guests think

At Hyatt Place Amarillo-West, travelers frequently praise the clean, spacious rooms, friendly service, and convenient, generally quiet location near I-40, with many also appreciating the on-site pool, gym, and bar for a comfortable overnight stop.

Breakfast earns frequent compliments, though multiple reviews note it is sometimes not included and may carry an $8 charge. Pet friendly policies are appreciated, but several guests mention strong pet odors, barking, and a high fee. Common issues include low shower water pressure, occasional maintenance or housekeeping lapses, noise from halls or neighbors, and some confusion at check-in or breakfast. Expect a modern, convenient stay with generally warm service and variable extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the heated indoor pool, well equipped gym, on site bar and snacks, and ample parking. Some report occasional facility problems such as a broken elevator, dirty dispensers, or back door key card issues.

Related guest reviews

10

Mary

May 20, 2024

·

Stayed 1 night

Nice property at a good price. Key cards would not work on the doors in the back of the property. Will stay here again. Thank you.

6

Becky

Jun 28, 2025

·

Stayed 1 night

The bathroom made me cringe. There was tons of missing grout in the floor tiles and the shower looked like it only gets wiped down at best. When going to the workout room it appeared that is the general expectation for cleanliness. There were many water stained ceiling tiles, dirty vents with debris hanging, peeling paint and/or tape in the hallway, and the water and ice dispensers were disgusting. Their internet was down and were manually checking everyone in so I didn’t try to move as it seemed to be more hassle than it would be worth and the conditions of the rest of the property didn’t seem like a room change would fix the situation anyway. Oh, and one of the beds was missing a bed skirt. Not what you would expect after dropping almost $250 for a room for the night.

8

Michael

May 28, 2025

·

Stayed 1 night

Broken elevator during entire 4 day stay.

10

Victoria

Jun 9, 2025

·

Stayed 1 night

Was easy to find. Had a nice bar with small bites for dinner. The room itself was very clean and comfortable. Would definitely book again.

10

Jerry

Oct 21, 2025

·

Stayed 1 night

Room was clean, staff was friendly, plenty of parking and plenty of stuff nearby

10

Leo

Dec 14, 2024

·

Stayed 1 night

A nice one-night stay with our 2 dogs. Friendly people, easy access, good parking, very accommodating.

8

Stacey

Mar 15, 2025

·

Stayed 2 nights

Property is fairly new & clean. Nice indoor pool & gym. We were at the corner of the building and did not have any Wi-Fi. Doors are noisy.

10

Cheryl

Apr 30, 2025

·

Stayed 1 night

This hotel is nicely designed and well maintained. The swimming pool was a perfect temperature. The front desk young folks were very helpful and welcoming.

10

Salomon

Aug 16, 2024

·

Stayed 1 night

Drove from Chicago heading to Albuquerque and decided to rest for the night. My teenager and I had a great comfortable stay. Pet friendly which is also a plus. 24 hr gym and modest pool. Great stay

10

Courtney

Apr 19, 2025

·

Stayed 1 night

Amazing finishes, located close to food and highway access, pet friendly but with a fee, yes a bar! Amazing breakfast unlike Hilton has hot food with salsa/cheese/tortillas for your eggs sausage waffles late night snacks..nice gym and pool

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Cleanliness

Cleanliness is praised across many stays, with rooms and common areas often described as very clean. However, recurring complaints cite hair in showers or on bedding, pet odors, grout issues, and occasional unclean or dusty areas.

Related guest reviews

6

Becky

Jun 28, 2025

·

Stayed 1 night

The bathroom made me cringe. There was tons of missing grout in the floor tiles and the shower looked like it only gets wiped down at best. When going to the workout room it appeared that is the general expectation for cleanliness. There were many water stained ceiling tiles, dirty vents with debris hanging, peeling paint and/or tape in the hallway, and the water and ice dispensers were disgusting. Their internet was down and were manually checking everyone in so I didn’t try to move as it seemed to be more hassle than it would be worth and the conditions of the rest of the property didn’t seem like a room change would fix the situation anyway. Oh, and one of the beds was missing a bed skirt. Not what you would expect after dropping almost $250 for a room for the night.

10

Araceli

Sep 3, 2025

·

Stayed 4 nights

Clean rooms, friendly staff

6

Ginna

Mar 29, 2025

·

Stayed 1 night

My room wasn't really clean. We had clean sheets, but the floors were dirty and rhe shower and sink had hair and leftover products from someone else's shampoo. The room got too warm to sleep well and the bed was not very comfortable. Staff was very nice.

10

Christopher

May 20, 2025

·

Stayed 1 night

Clean + great customer service

10

Josh

Oct 16, 2024

·

Stayed 2 nights

Room was very clean, staff is always friendly. I have stayed here over a dozen times and always top notch.

10

Matthew

Jun 8, 2025

·

Stayed 1 night

Clean. Everything’s in good condition. Staff was lovely.

4

Doug

Mar 16, 2024

·

Stayed 1 night

All four pillows in our room had hairs on them. Additionally, the shower walls had significant hair left on them. It was evident that the shower had not been cleaned since the last guests. The manager did call and apologize for the issues experienced.

10

John

Jun 10, 2025

·

Stayed 1 night

Stayed one night and it was clean and quiet.

2

David

Jun 6, 2025

·

Stayed 1 night

Entire floor abs room smelled like dog pee.

4

Donald

May 24, 2025

·

Stayed 1 night

Property smells like wet dog inside and out. Will never stay there again

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AI-generated summary based on recent guest reviews

Rooms

Rooms are widely described as spacious, modern, and comfortable, with many noting quiet stays and good layouts. Recurring issues include low shower water pressure, worn or very soft beds, noise from halls or neighbors, and some rooms lacking a microwave or with minor glitches.

Related guest reviews

8

Amy

Oct 28, 2024

·

Stayed 2 nights

Everything is great until you try to sleep. The rooms echo, they are the loudest doors I have ever heard in a hotel, and you can actually hear a conversation in the room next door. If you don’t need sleep, the hotel is phenomenal! The staff is great, breakfast is delicious and filling, atmosphere is relaxing. Bring ear plugs for sleeping.

6

Jennifer

Jun 15, 2025

·

Stayed 1 night

The rooms are very noisy. The family next door decided all the kids in their party should stay in there while they hit the "bar" downstairs and we could hear every word. Granted they were yelling but still, after a long day of travel i wanted sleep but to hear 10 year old boys screaming at 11pm. Super loud. The hotel is very well kept and the staff is friendly.

10

Martin

Aug 21, 2024

·

Stayed 1 night

Very nice and new property, with big comfortable rooms.

8

Rhiannon

Oct 28, 2024

·

Stayed 1 night

Plenty of food options near by. Staff was nice. Room was clean, bed was comfortable. Comically low water pressure in the shower, with tons of grout missing between floor tiles causing them to pop up and rock. Overall comfortable stay but definitely needs some maintenance to prevent serious issues in the future.

10

Karen

Oct 18, 2025

·

Stayed 1 night

The room was spacious and the bed was comfortable. The breakfast was very good. All the staff that we encountered were very friendly.

6

Marissa

Apr 5, 2025

·

Stayed 2 nights

The thing I didn’t like was the TV had really no channels. To stream from phone was just not letting us. I was there for surgery was in room 3 days with TV not good at all. Staff was really nice all was good but no channels on TV.

10

Birinder

Jun 26, 2024

·

Stayed 1 night

We loved everything about our stay but one thing that was disappointing was the pressure of the water of the shower, the pressure was so low, took a lot of time to take shower, and other thing is that we did not have any microwave in our room, i dont know if other rooms have mocrowave or not, other then that, everything was great

10

James

Nov 23, 2024

·

Stayed 2 nights

Large rooms with closet refrigerator storage desk all in one piece of casework and the tv mounted on the wall provided max space in the room.

4

Mary Jo

Dec 1, 2025

·

Stayed 1 night

No water pressure. Clogged shower head. Hair dryer didn't work. Outlet in bath did not work. No electrical outlets by the bed.

10

Clay

Jul 12, 2024

·

Stayed 1 night

Hyatt Place is comfortable and quiet, despite being within a block of the freeway.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and efficient, with proactive communication and smooth check ins noted. Some guests reported lapses such as rude breakfast staff, slow or inattentive night staff, poor early check in communication, or housekeeping not completed.

Related guest reviews

10

Jennifer

Feb 10, 2025

·

Stayed 1 night

The entryway is open, bright and inviting. The sitting areas, front desk, snacks and bar with seating are in plain view and arranged nicely. The staff was incredibly friendly and professional without being stiff or stuffy.

10

Kimberly

Jun 6, 2024

·

Stayed 1 night

The hotel was quiet and very clean. The gentleman at the front desk was amazing. They called me because it was getting late and they wanted to make sure everything was ok and that we were still coming. They were all very nice and friendly and the room was great!

10

Maria

Apr 28, 2025

·

Stayed 1 night

The from desk clerk (Kent) made check-in with ease. He was very professional. He offered front door parking spot for peace of mind since i checked in late. The place is clean and spacious for the price you’re paying. Highly recommended. Also thanks again Kent, for offering your parking spot for ease of mind.

10

Sharon

Jul 20, 2025

·

Stayed 1 night

I was especially impressed with the clerk who checked me in early for my daughter to go ahead and check in from her long trip from Orange Texas and we were coming in from Loveland Colorado. How sweet she was. We will be back. God Bless you!

4

Donald

Jul 8, 2025

·

Stayed 1 night

Did not communicate to me they were sold out the night before my reservation, When I called and told them I was driving 14hours through the night to get there and needed to check in at 6am. 60$ for early chk in and told it was based on availability. Should have said its based on availability and we are very busy so it will be very difficult to chk u in at 6am. Instead when i arrived at 6am they told me they couldnt get me in till 12-1pm. Very poor communication!

10

Marta

May 4, 2025

·

Stayed 1 night

Loved the property..staff was very friendly and helpful

10

Kimberly

Sep 19, 2025

·

Stayed 1 night

Incredible customer service!

6

Heather

Oct 28, 2025

·

Stayed 1 night

For a newer place, the rooms weren’t in very good condition. Beds were creaky and lumpy, nowhere to charge anything anywhere near the beds (like on nightstands). Drain in bathroom was cut in a way that felt dangerous. Female staff member at breakfast was so rude we decided not to eat even though it was included in our rate, which she asked us to PROVE and after we had, she asked us to also prove it was for two people not one. One would think she could’ve asked the same person at the desk we had to ask (who she was closer to). At that point we didn’t feel comfortable even staying.

6

Charles

Jun 19, 2025

·

Stayed 1 night

Our room wasn’t ready they sent us away for 30 minutes. We came back and they sent us away for 10 minutes. It seemed like both front desk people were new and slow. The grout in the bathroom was off color and coming up. The water in the shower was very weak.

2

Bret

Nov 27, 2023

·

Stayed 1 night

We arrived at 2:30am, understandably, nobody was at the front desk but there wasn’t a sign that said what to do (i.e. call this number, ring this bell, etc.). I decided to call the local hotel number and I had to keep calling/ringing for 15 minutes before someone showed up. They were apparently outside in their illegally parked car (parked in a handicap stall with no plate/placard), I could see her key chain had a Kia key when she dropped in the welcome desk next to her cigarettes. After she checked us in, she sat in the lobby on a chair watching movies on her phone that were loud enough for us to hear the profanity as my kids walked to the elevator. The hotel is newer and very nicely done. I get that night staff aren’t the “A-Team”, but this was clearly the 5th string playing tonight.

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Location

Location is convenient to I-40 with dining and shopping a short drive away, and many find it quiet and safe. Some note entry or signage challenges due to construction and that walking to restaurants can be inconvenient.

Related guest reviews

10

Jamie

Jan 27, 2024

·

Stayed 1 night

Super close to highway which is what you need on a road trip.

10

Milton

Jun 14, 2025

·

Stayed 1 night

Clean and welcoming atmosphere. After an eight-hour drive, I was glad to see there was a full, although small, bar. Lots of places to eat that are walkable but you have to cross a busy street in potentially overwhelming Texas heat, so driving is probably wise. I would stay here again.

10

jason

Nov 24, 2024

·

Stayed 1 night

Easy access to the interstate, restaurants, and stores.. Would recommend staying here to anyone

10

Gilberto

Aug 19, 2024

·

Stayed 1 night

It was close to the 40 but tucked behind other hotels. Great staff and property.

10

Roger

May 7, 2025

·

Stayed 1 night

Clean, well-kept hotel. Close to I-40

10

Janell

Apr 2, 2025

·

Stayed 1 night

The location makes shopping easy, and medical appointments are nearby. Although I know this property is a few years old, the lobby and room had still seemed new and extremely well-kept and clean. The fact that pets are allowed is annoying due to my allergies, and there was a lot of barking echoing in the lobby during check-in and check-out, but that probably doesn't bother most folks.

10

Neicha

May 25, 2024

·

Stayed 2 nights

This is a newer hotel. It’s right next to the interstate. Plenty of restaurants around. It’s quiet and clean. The bed was comfortable.

6

Patricia

Jul 19, 2025

·

Stayed 1 night

Hotel is nice but you can’t walk to dinning options such as restaurants. Hotel bar and food very limited. No Bombay Gin and dinning options not adequate. We would not stay here again mainly due to location. We do stay in Rocklin California many times and will continue to do so because we can walk to various dinning options.

10

Melissa

Jun 6, 2025

·

Stayed 3 nights

Everything was excellent. Good hospitality, good service, and awesome location.

8

KC

Sep 7, 2025

·

Stayed 1 night

The location is good but the entryway is not very prominently displayed and obscured by road construction. Accessible shower and room was very nice, but being placed down the hall on the second floor is potentially problematic due to the dependency on the elevators. Friendly, helpful staff!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted as good with plenty of options, but several reviews report it is not complimentary and costs about $8, with occasional quality or restocking issues. An on site bar and light bites are available and generally liked.

Related guest reviews

10

Amy

Dec 29, 2024

·

Stayed 1 night

Stay was perfect. We had room with 2 queen beds and sofa bed. We arrived late and did the online checkin very smooth. Continental breakfast was good.

8

Nancy

Mar 13, 2024

·

Stayed 2 nights

Complimentary breakfast was not fully stocked and didn't try to restock.

6

James

Aug 17, 2025

·

Stayed 3 nights

I was the only one I believe that did not bring a dog! It is definitely a dog friendly hotel! Also, the hotel is very cheap! They charge for everything! No bottle water, they have a person guarding entry into the breakfast area to make sure you pay $8.00 for the breakfast! I travel a lot and have never been charged for so much and received so little! I won’t be back!

8

Carl

Oct 4, 2024

·

Stayed 1 night

The breakfast eggs and potatoes were not good at all, very dry, very little taste. Otherwise all was ok.

8

Travis

Jun 1, 2025

·

Stayed 1 night

Room was clean, beds were comfy. But if you want breakfast be prepared to spend 8 dollars per person.

8

Lauren

Apr 25, 2024

·

Stayed 1 night

Room is fine. Water pressure for showers is non-existent. If you need a good shower, this isn’t it. Breakfast was run by one person and a complete disaster with respect to cleanliness, organization and food quality. Plenty of staff hanging out at the front desk to help.

10

Sarah

Sep 16, 2025

·

Stayed 1 night

We stay at this hotel every time we pass through the area. It’s always great and they have a wonderful breakfast.

10

Fredrick

Apr 22, 2025

·

Stayed 1 night

Nice, clean place with a great breakfast. Liked it so much that we returned to stay on our drive home!

10

Karen

Aug 3, 2025

·

Stayed 6 nights

Good variety of breakfast buffet items. And bar snacks: pizza, wings, cocktails. Comfy bed and useful black out curtains.

6

Keith

Aug 20, 2025

·

Stayed 1 night

When did they start nickel and diming for the once free breakfast? $8 isn't much in the big picture, but for something that used to be free, is a bit much. Just out of principle I won't be staying here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $112	6 $112	7 $130	8 $130	9 $129	10 $156
11 $146	12 $176	13 $207	14 $117	15 $117	16 $134	17 $126
18 $117	19 $120	20 $117	21 $117	22 $144	23 $161	24 $130
25 $128	26 $130	27 $128	28 $128	29 $115	30 $120	31 $130

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $108	3 $109	4 $129	5 $170	6 $170	7 $170
8 $116	9 $117	10 $117	11 $149	12 $217	13 $217	14 $217
15 $136	16 $119	17 $119	18 $116	19 $114	20 $158	21 $158
22 $112	23 $117	24 $117	25 $134	26 $141	27 $179	28 $179
29 $107	30 $118

Hyatt Place Amarillo-West

Prices for Hyatt Place Amarillo-West

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Accessible (With Shower)

Room, 1 King Bed with Sofa Bed (High Floor)

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Accessible, Bathtub

Room (2 Queen Beds & 1 Sofabed)

Room (2 Queen Beds & 1 Sofabed, High Floor)

Room, 2 Queen Beds, Accessible, Bathtub (2 Queenbeds & 1 Sofabed)

Guest reviews of Hyatt Place Amarillo-West

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hyatt Place Amarillo-West

Prices for upcoming dates