Is parking available at the hotel?

Parking is available on-site and includes valet parking for a fee of USD 55 per night, which provides in/out privileges. Limited parking is also available.

What breakfast options are offered?

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 15 to 30 per person.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel has limited wheelchair-accessible features, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.

Where is the hotel located in relation to key attractions?

The hotel is situated in downtown Nashville, within a 5-minute drive of Vanderbilt University and Broadway. It is approximately 1.1 miles from Bridgestone Arena and 1.2 miles from Music City Center.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is open from April to November. The pool is heated and includes a poolside bar.

What are the policies for children staying at the hotel?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified.

Virgin Hotels Nashville - 4 Star Comfort

Average nightly price at Virgin Hotels Nashville by month, last 12 months (USD)
Month	Average price
January	$243
February	$303
March	$277
April	$307
May	$338
June	$315
July	$215
August	$224
September	$321
October	$386
November	$291
December	$223

What guests think

At Virgin Hotels Nashville, travelers praise the friendly staff, stylish rooms, and a fun vibe, while the Music Row location feels convenient to Broadway without being in the thick of it, creating a balanced base for exploring the city.

The rooftop pool and bars are popular for views and energy, but repeated comments note a very small, crowded deck, limited seating, and public access or events that can restrict or delay guest use. Rooms are thoughtfully laid out with comfortable beds and modern touches, though some report noise from parties or thin walls and occasional maintenance hiccups. Housekeeping and service are generally warm yet inconsistent at times, and several guests mention high or unexpected amenity and parking fees. Expect a lively, design-forward stay with standout hospitality and a social scene.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bars are a highlight with city views and a lively atmosphere, but many mention a very small, crowded deck, limited seating, and public access or private events that can restrict guests. Valet parking is considered expensive.

Related guest reviews

10

Paul

Sep 2, 2025

·

Stayed 2 nights

Virgin really needs to change their policy with allowing “non-guest” to use their rooftop pool. I couldn’t even get a seat nor could I order a drink it was so busy. Definitely sucked.

8

Thomas

Aug 12, 2025

·

Stayed 3 nights

Hotel was great, my only complaint would be that the pool is too small and has little to know seating to accommodate even a fraction of their guest. Other then that, I had a great time

6

Darrell

Sep 3, 2025

·

Stayed 2 nights

Downstairs bar was understaffed on a holiday weekend. Was never patient enough to wait 20 minutes to get service Never had to wait in line before to go to hotel pool in my life. If they want to have rooftop pool parties for locals, give guests an option in August.

10

Laura

Sep 17, 2025

·

Stayed 5 nights

Staff excellent, pool area excellent

10

Anderson

Jul 6, 2025

·

Stayed 2 nights

Amazing incredible! Best pool !

6

Gina

Aug 5, 2025

·

Stayed 3 nights

The hotel itself is very nice. However, I’m basing this review around the use of the rooftop pool. It’s very pretentious for what it really is. They open it to the public at 11 a.m. and the public gets preferential treatment over the paying hotel guests. We got a poolside table and were told that if someone else, who wasn’t staying at the hotel, came and paid for the table they would ask us to move. It’s a VERY small pool and area to begin with. I was very leery about the pool water itself. Didn’t seem clean as it had a yellow tint and most of the people in it were drinking all day and I never saw them get out to use the bathroom. The bathrooms themselves were dirty and unkempt. We expected more for what we paid for the rooms. The drinks were way overpriced. There are plenty of other hotels in Nashville that I won’t be staying at this one again.

10

Michele

Jul 7, 2025

·

Stayed 3 nights

Only negative thing is very limited seating at the pool.. only 12 chairs. The other seating is sold to people outside the hotel

8

Lindsay

Jul 28, 2025

·

Stayed 3 nights

This was a cute hotel and the service was great in the hotel, but the pool was not ideal. They allow people to come in for $20 that aren't staying at the hotel and don't seem to have any sort of max capacity. This place has 10 lounge chairs. The hotel has 14 floors. When we were there a run club came in and you couldn't even move on the pool deck. I certainly wouldn't recommend this over other pools in the area whose hotels are more concerned with their guests than people who are bringing them $20.

2

Kurtis

Jul 9, 2025

·

Stayed 2 nights

This Hotel should set better standards for the whole industry. They had a private party at the rooftop pool so hotel guests could not use the pool! The party they had allowed prostitutes and pimps to just walk right in the hotel and go to the party. The noise from the party could be heard from our 13 floor room. We ask to be moved and they did move us down to the 10th floor where we could still hear the music from the pool. So we demanded our money be returned and we left. The hotel didn’t seem to care that we left as well as 2 other guests at the same time! The lobby of the hotel was over run with the worst type of people that didn’t even stay at the hotel!!! We were so shocked at how bad this whole situation happened that we will NEVER stay at one of the Virgin Hotels ever again!!! It was really shocking to see what the hotel management was letting happen there. I hope the disgusting.pool party paid enough to cover the cost of guests leaving the hotel!!!

10

Alexis

Sep 21, 2025

·

Stayed 3 nights

Great location, a quick uber ride away from music & shopping. Loved the design of the hotel, the friendly staff and common area/lounge/restaurant. Rooftop pool had great apps & drinks. Definitely recommend!

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Cleanliness

Rooms and public spaces are frequently described as clean, but housekeeping can be inconsistent with missed service and slow responses. A few reviews note cleanliness issues in rooms or the pool area.

Related guest reviews

8

Dara

Aug 17, 2025

·

Stayed 4 nights

We loved it. The roof top pool was really crowded but overall a nice hotel and good experience. It would have been nice to have water in the room instead of asking for it and room cleaning was inconsistent. Otherwise it was great.

6

Gina

Aug 18, 2025

·

Stayed 3 nights

Unfortunately, my experience at this property was quite disappointing. The walls are extremely thin — I could hear everything from the neighboring rooms, including full conversations and even intimate activities, which made it hard to relax or sleep. Housekeeping was another major issue. I had to call every single day just to request basic cleaning and fresh towels. Even then, it took hours for anyone to show up, and when they did, the cleaning was minimal at best. The biggest letdown, however, was the pool area. While the hotel’s pool itself is fairly small, it allows outside guests to use the pool, which made it nearly impossible for actual hotel guests to enjoy it. Every day it was packed to capacity, and finding a seat or space to relax was a constant struggle. The only positives were the location — which is very convenient — and the overall aesthetic of the hotel, which is beautifully designed. But sadly, those few highlights weren’t enough to outweigh the lack of comfort, cleanliness, and guest consideration.

10

Michael

Oct 6, 2025

·

Stayed 3 nights

Great location and very clean

8

Grace

Nov 20, 2025

·

Stayed 2 nights

The room had faint smell of urine. The seating in between the queen beds had stains. The shower floor could have been cleaner. The bed was really comfortable.

10

Micah

Nov 14, 2025

·

Stayed 2 nights

Spotless Room. Courteous Staff. Incredible Amenities!

10

Ramona

Dec 10, 2025

·

Stayed 1 night

The room was very clean and comfortable. The amenities were very nice and the staff were very kind and courteous.

8

Karrie

Jul 26, 2025

·

Stayed 3 nights

The hotel staff was very friendly. The room was clean and very nice. The hotel had a mini bar but no vending machines to get water or other drinks. Charged at check in a $150 a night incidental fee which was upsetting when $500 that you weren’t expecting came out. It falls off at check out. Also not sure how house keeping works. They came once when we were in our room on our two day stay but never came back when we were gone so had to request more towels.

2

Mary Alexis Ballé (Changing From Jacobs As I Got Married)

Aug 9, 2025

·

Stayed 3 nights

No phone in room. Asked nightly for a phone or room service or even towels. No one was helpful. Sad because I stayed here exactly a year ago and was blown away with the impeccable service and rooms. Never got clean towels or sheets changed out and didn’t leave the door on private!! Was not let into pool with DI playing like last year and it wasn’t a private event and we paid to use pool. Horrible experience will report to corporate and never staying here again! Buyer beware!!

2

Wendy

Jul 13, 2025

·

Stayed 1 night

Both beds had used bedding, dirt, mud and blood. The pool was disguising, cloudy and trash floating in it. Would not recommend and will not be back.

6

Luis C

May 19, 2025

·

Stayed 3 nights

The hotel is conveniently located. The property has a tastefully done decor, nice bar area, good roof restaurant/bar and front desk staff were courteous and attentive. Cleanliness wasn’t the best. Empty bottles and containers on tables in hallways by the elevators. Also, room didn’t feel or smell well cleaned and they didn’t service our room one day even though we asked for it.

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Rooms

Rooms are modern and thoughtfully laid out, with comfortable beds and useful features like separate shower and toilet areas. Some guests experienced noise from parties or thin walls, smaller rooms, or minor maintenance issues.

Related guest reviews

10

Susan

Jul 2, 2025

·

Stayed 3 nights

Clean, fun, very hip hotel. Love the rooftop pool! Cool artwork! I’ll stay again for sure! I shared the room with a friend…the room is designed in a unique and incredibly efficient manner to allow privacy for each person!

10

Missy

Jan 9, 2026

·

Stayed 2 nights

Great room setup for friends traveling together with wonderful staff and a a gorgeous lobby and restaurant. Nice details in each room. Comfy beds and pillows. A great location. Would absolutely stay again.

8

Jennifer

Sep 17, 2025

·

Stayed 2 nights

This was our first time in Nashville. This was a great property! Room was large and loved the ability to close off the dressing area. Loved that the restroom and shower were separate. Loved that the room had wood floors. I hate carpets in hotels! Staff was very friendly.

10

Emily

Oct 10, 2025

·

Stayed 1 night

Beautiful hotel, outside of the busier areas of Nashville but still convenient. Gorgeous room, with high end furnishing and linen. Very thoughtfully done! Great food on site. View from the rooftop bar/pool is fantastic, particularly at sunset!

10

Susan

Jun 22, 2025

·

Stayed 3 nights

The bed was super comfortable!

10

Steve

Jul 10, 2025

·

Stayed 2 nights

Great property in the middle of music row. Clean comfortable room.

4

Jodi

May 4, 2025

·

Stayed 1 night

The bed was terrible- horribly lumpy- neither of us had a good night's sleep. Very disappointing.

6

Rosa

Sep 2, 2025

·

Stayed 3 nights

Room was small and our TV kept going out, very annoying. Our light for house keeping was broken and we only got our room cleaned once. Got bottle service at the pool and had to get a manager because we got sat and it took 30min and me complaining before we got to order anything. Manager did get us a round of shots so it did help the situation. Overall not bad but not great for the price we paid.

10

Suzanne

May 16, 2025

·

Stayed 2 nights

We had a great stay. All employees were pleasant and helpful. Room was comfortable and clean. I love that the room had a vanity.

10

victor

Jul 29, 2025

·

Stayed 4 nights

We had a great stay at the Virgin Nashville. The hotel is very well kept and the staff is friendly and professional. We liked the location because it was away from lower Broadway but close enough (20 minutes) to walk it. The hotel was quiet enough, and the beds were comfortable. The room was well appointed. The only thing that you need to know is that the pool (which we didn't use) gets packed on the weekends because non-guests can pay to use it. The frustrating part is that you pay a resort fee and I'm not exactly sure what for. We did use the gym and it was well appointed. Overall a very positive and enjoyable stay.

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Service

Service is widely praised as friendly, helpful, and welcoming across the hotel. However, there are recurring complaints about billing or fees, delayed check-in or overbooking, slow bar service, and difficulty reaching guest services or housekeeping.

Related guest reviews

10

Svetlana

Aug 18, 2025

·

Stayed 4 nights

Excellent hotel. Very friendly and accommodating staff. Very clean and welcoming accommodation. All you can expect from a great hotel!

2

Joshua

Oct 3, 2025

·

Stayed 2 nights

The hotel ask for my card for incidentals but charged me the full amount for the stay saying hotels.com never paid them. I brought this to their attention before they did it and after they did it. I spoke to guest services multiple times during our stay and they have yet to resolve the issue a week later.

2

Amanda

Jul 23, 2025

·

Stayed 1 night

We arrived after a 4 1/2 hour drive to go to a concert as a surprise to my son to be told on arrival that they overbooked and had no room for us.

8

Paul

Sep 15, 2025

·

Stayed 1 night

I was very displeased that my check-in was not until 515 when we arrived at 2:30. The website states check-in is at three and the website also states all fees and taxes are included in the price I paid however there was another $30 or so added onto my balance.

6

Aachal

Jul 18, 2025

·

Stayed 4 nights

Very clean property! My stay was wonderful only thing was guests service was horrible I kept calling many times and no one answered the phone! But everything else was wondeful

6

Darrell

Sep 3, 2025

·

Stayed 2 nights

Downstairs bar was understaffed on a holiday weekend. Was never patient enough to wait 20 minutes to get service Never had to wait in line before to go to hotel pool in my life. If they want to have rooftop pool parties for locals, give guests an option in August.

10

Michael

Jul 19, 2025

·

Stayed 4 nights

The staff at this hotel was second to none. Super friendly and great service. Also the facilities was amazing. All around a great stay! We will be back!

10

Richard

Oct 5, 2025

·

Stayed 4 nights

Wonderful hotel, amazing staff, and a fantastic location in Nashville! We will definitely be coming back!

10

Michelle

Nov 12, 2025

·

Stayed 2 nights

The staff is always exceptional and the overall vibe is perfect.

10

Robert

Aug 15, 2025

·

Stayed 4 nights

The staff was tremendous, helped us with dinner options, tours, etc. So friendly, just a great time!

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Location

Set around Music Row, the hotel is convenient to restaurants and Midtown, with Broadway typically a 20–30 minute walk or a short rideshare away. Many appreciate the quieter setting away from downtown noise.

Related guest reviews

10

Jennifer

Oct 13, 2025

·

Stayed 5 nights

Location was perfect

10

Matthew

Oct 12, 2025

·

Stayed 2 nights

Beautiful property in the heart of Music Row with luxury facilities and a friendly staff. Will stay again!

10

Roger

Jun 10, 2025

·

Stayed 3 nights

Great location next to Music Row and then a short walk to Downtown (approx 20 mins). Staff were so friendly and helpful and the hotel was spotless. Loved the coffee house there too. Would certainly recommend. Great room and exceptionally clean.

8

Leigh

Sep 30, 2025

·

Stayed 3 nights

This was the first time in Nashville, we enjoyed our stay very much but it was a little further out than we would have liked to stay. Hotel is very clean and modern.

10

Andrea

Sep 23, 2025

·

Stayed 4 nights

Convenient and away from all the crowds of broadway.

10

Andrew

Sep 24, 2025

·

Stayed 6 nights

Fabulous hotel, great rooms, wonderful staff and convenient for an easy walk to Midtown a longer but still not too bad a walk to main bars on Broadway

10

Antony

Dec 9, 2024

·

Stayed 3 nights

Nice location away from the city center but easy walk

10

Allison

Oct 15, 2025

·

Stayed 2 nights

It was a great place to stay away from the noise of downtown Nashville but close enough to walk.

10

Terence

Jul 27, 2025

·

Stayed 3 nights

Overall great aesthetic, central location to Nashville hot spots, several walkable food options, and friendly staff!!

10

Andria

Aug 3, 2025

·

Stayed 1 night

Great location. Lots to do that’s not on broadway. Cute coffee shops and dinging options

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Dining

On-site restaurants, bars, and rooftop offerings receive frequent praise for tasty food and drinks. Some guests report slow or understaffed service, limited hours or options at times, and pricey beverages.

Related guest reviews

10

Loris

Jan 3, 2025

·

Stayed 5 nights

We found hotel to be in a great location. It is a very one of a kind hotel with so many options available for drinks and food. Enjoyed every meal and the exceptional service from the front desk to the restaurant/bar. Would highly recommend!

10

Jesse

Jul 28, 2025

·

Stayed 3 nights

The food selection was very good at both of the onsite restaurants.

8

Dan

Apr 15, 2025

·

Stayed 3 nights

Easy to get around, the speakeasy was excellent. The rooftop food was average at best and service was not good either.

10

Kevin

Nov 5, 2025

·

Stayed 1 night

Excellent staff, great room, great food!

6

Lesley

Jul 20, 2025

·

Stayed 4 nights

The food and service was poor. Live music on Friday night was very good. Our room was serviced but dirty towels and yes bags not replaced. I didn’t like the additional amount charged

8

Tina Catherine

Aug 30, 2025

·

Stayed 3 nights

Love everything a out this hotel except it s not walking distance from broadway but really close by taxi ! The pool is super cool and the food was amazing

10

Melissa

Apr 21, 2025

·

Stayed 3 nights

Very nice hotel. Utilized the restaurant, coffee bar, and pool during the stay. Restaurant food and drink were delicious. Coffee bar way too busy with just 1 person working. Pool very pleasant but somewhat limited seating so get their early. Only gripe was housekeeping - they just never really came so we gave up and just grabbed clean towels from them.

8

Sharon

Aug 3, 2025

·

Stayed 3 nights

Check in was easy and accommodated our very early arrival. Had breakfast at the Commons restaurant, was wonderful, quick, friendly service, bog portions and great taste. Room was very clean and nice, though having a chair to sit in, rather than a long bench in front of the window would work better when doing business work. I wasn't offered any VIP upgrades, dinner 2 days later at the Comms did not go as well as the breakfast, but the staff took care of the issues we brought to their attention. Checkout was smooth and fast.

10

carri lee ann

Aug 2, 2025

·

Stayed 3 nights

Cleanliness, friendly staff, great food options, pool service was great, and the hotel guests were all fun.

10

Alexis

Sep 21, 2025

·

Stayed 3 nights

Great location, a quick uber ride away from music & shopping. Loved the design of the hotel, the friendly staff and common area/lounge/restaurant. Rooftop pool had great apps & drinks. Definitely recommend!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $249	2 $370	3	4 $375	5 $274	6 $392	7 $407
8 $210	9 $287	10 $265	11 $339	12 $399	13 $465	14 $404
15 $348	16	17	18 $378	19 $287	20 $243	21 $242
22 $189	23 $171	24 $189	25 $179	26 $182	27 $183	28 $183
29 $193	30 $190

Virgin Hotels Nashville

Prices for Virgin Hotels Nashville

Monthly average prices

About this property

Location

Room options

Penthouse (Richard's Flat)

Room, 1 King Bed (Chamber)

Grand Suite, 2 Bedrooms (Chamber King)

Room, 2 Queen Beds (Chamber)

Room, 1 King Bed, City View (Chamber)

Grand Room, 1 King Bed (Chamber)

Room, 2 Queen Beds, Accessible (Chamber)

Grand Room, 1 King Bed, Accessible (Chamber)

Grand Suite, 1 King Bed (Chamber)

Guest reviews of Virgin Hotels Nashville

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Virgin Hotels Nashville

Considering this hotel for your Nashville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $266	19 $343	20 $428	21	22	23	24 $383
25 $246	26 $301	27 $267	28 $405	29 $355	30 $298	31 $290