Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility should be confirmed directly with the hotel.

Where is the hotel located in relation to local attractions?

The hotel is located in Madisonville, within a 5-minute drive of Ballard Convention Center and Ruby Laffon Log Cabin. It is also 1 mile from Parkway Plaza Mall and 1.5 miles from Madisonville City Park.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 8:00 AM to 10:00 PM.

Are children allowed at the hotel?

Yes, children are welcome at the hotel. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for an additional fee, and rollaway beds can be requested for a fee of USD 10.00 per day. Advance request for these items is recommended.

Holiday Inn Express & Suites - Madisonville by IHG | Book like an insider

What guests think

Travellers describe Holiday Inn Express & Suites - Madisonville by IHG as very clean and modern, with friendly, helpful staff, comfortable rooms, and a satisfying, varied breakfast, in a quiet, convenient location near the highway and local dining.

Many guests note spacious layouts and thoughtful room design, and families appreciate the suites and pool. Service is widely praised, but a few guests reported check-in or billing hiccups when booking through third parties. Overall, it suits travelers seeking an easy, reliable stop.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the pool as clean and inviting with towels replenished; comments vary on water temperature. Other facilities are not consistently mentioned.

Related guest reviews

10

melissa

Nov 16, 2024

·

Stayed 1 night

Facility was very clean and the staff we interacted with were very friendly

10

Siamak

Dec 11, 2024

·

Stayed 2 nights

Very clean, new and comfortable. Pool was amazing. Customer service excellent.

10

Myrna

May 25, 2023

·

Stayed 1 night

Very friendly staff, super clean room. Hotel was full and parking was limited due to truck with trailer taking up 5 parking spots.

10

Jeff

Oct 15, 2023

·

Stayed 1 night

This is a great stay. Front desk personnel are knowledgeable, friendly, and very helpful. Rooms are roomy, clean. Nice showers. Pool looked inviting. Did not have time to enjoy. Breakfast was as good as the service. Best reason to stay at Holiday Inn. Close to interstate. I strongly recommend.

10

Susan

Mar 20, 2023

·

Stayed 2 nights

The staff was very helpful and the pool area was keep very clean and towels replished. rooms were very nice. THANK YOU FOR MAKING OUR FAMILY STAY WONDERFUL EXPERIENCE IN KENTUCKY

10

Katie

Jun 12, 2023

·

Stayed 1 night

Clean and spacious room. The pool was nice and warm. Overall, my family and I have had a nice stay.

10

Brittany

Jan 29, 2023

·

Stayed 1 night

Very nice hotel! Our entire stay was super smooth, from the moment we arrived until the moment we left. Kids enjoyed the pool and how spacious our suite was. Breakfast had a good variety of options to choose from and was very tasty! Staff was also very friendly!

10

Jeff

Mar 30, 2023

·

Stayed 1 night

Brand new place in Madisonville. Opened in 2019. Very new and very nice! From staff, to pool, to gym, to room, to hot breakfast. It was beyond excellent!

8

Donald

Sep 15, 2023

·

Stayed 1 night

Hotel is dated but ok. Pool is very cold just a warning.

10

William

Nov 11, 2024

·

Stayed 1 night

Nice facility

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised, with many calling the hotel spotless throughout. Housekeeping keeps rooms and public areas well maintained.

Related guest reviews

10

Zachary

Aug 25, 2024

·

Stayed 1 night

Very clean and quiet. Great place to stay.

10

Siamak

Dec 11, 2024

·

Stayed 2 nights

Very clean, new and comfortable. Pool was amazing. Customer service excellent.

10

Cheryl

Jul 6, 2025

·

Stayed 1 night

Clean, great staff. Close to businesses and restaurants and I love that. Good continental breakfast . Enjoyed my stay.

10

Madison

Aug 27, 2024

·

Stayed 2 nights

Friendly staff and very clean.

10

Cynthia

Jun 5, 2025

·

Stayed 1 night

Easy on and off from highway. Helpful friendly staff. Room was clean

10

Karen

Oct 28, 2025

·

Stayed 2 nights

We had a suite-style room with two queen beds and a sofa and it was a great space to relax with our family. The hotel was clean and modern and had a great breakfast with a wide variety of food.

10

Melanie

May 23, 2024

·

Stayed 1 night

Extremely clean! Great staff!

10

Kesia

Aug 9, 2025

·

Stayed 1 night

Very clean and easy to get to.

10

Cindy

Sep 14, 2025

·

Stayed 1 night

The room was very clean. The breakfast area was excellent with bacon, sausage, omelets, biscuits and gravy. The staff was overwhelmingly polite. It was a quiet place to stay and we will definitely stay there again!

10

Jessica

Sep 20, 2023

·

Stayed 3 nights

This was one of the best hotels I've stayed in. The entire hotel was spotless. Each morning the breakfast was fresh and hot. The room was very clean and the bathroom was well stocked with towels.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with quiet surroundings and supportive beds. Suites provide ample space for families.

Related guest reviews

8

MICHAEL

Aug 1, 2024

·

Stayed 3 nights

Only complaint was we were in a room near an outside air conditioner unit. Our room was always very humid, even felt damp.

10

Jeff

Oct 15, 2023

·

Stayed 1 night

This is a great stay. Front desk personnel are knowledgeable, friendly, and very helpful. Rooms are roomy, clean. Nice showers. Pool looked inviting. Did not have time to enjoy. Breakfast was as good as the service. Best reason to stay at Holiday Inn. Close to interstate. I strongly recommend.

10

michael

Sep 12, 2023

·

Stayed 1 night

The room was clean and comfortable. Staff was very friendly!!! Great stay !!

10

Michelle

Oct 19, 2024

·

Stayed 1 night

Hotel is less than 5 years old and is SO 21 century. Plenty of electrical and USB outlets. Lighting is everywhere in the room. The downside is the once vibrant strip mall and indoor mall across the street. Vacant store fronts and stores going out of business.

10

Brittany

Jan 29, 2023

·

Stayed 1 night

Very nice hotel! Our entire stay was super smooth, from the moment we arrived until the moment we left. Kids enjoyed the pool and how spacious our suite was. Breakfast had a good variety of options to choose from and was very tasty! Staff was also very friendly!

10

Sindy

Mar 6, 2025

·

Stayed 1 night

Great stay. Room was clean and beds were comfortable.

10

Karen

Oct 28, 2025

·

Stayed 2 nights

We had a suite-style room with two queen beds and a sofa and it was a great space to relax with our family. The hotel was clean and modern and had a great breakfast with a wide variety of food.

10

Katherine

Jul 13, 2025

·

Stayed 1 night

Super nice staff at check in. Very knowledgeable about food options. Room was in excellent condition, super clean. We had everything we needed. Thank you so much!

10

Gregory

Nov 14, 2025

·

Stayed 2 nights

Well maintained! Courteous staff. Quick checkin. Spacious room. Modern bath. Best hotel in town!

10

Sherri

Aug 27, 2023

·

Stayed 2 nights

This property was clean , cozy and friendly staff !

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and helpful, with check-in/out usually smooth. A few guests experienced check-in or billing issues, particularly with third-party bookings.

Related guest reviews

6

Josie

Sep 1, 2025

·

Stayed 1 night

Staff from the front desk is as not as accommodating as other Holiday Inns I have been in. The lady from checkin charged me $25 and told me it will be returned at check out. Still waiting for that $25. Then, the lady from checkout told me they will send a receipt in the email, I haven’t received any.

10

Norma

Dec 16, 2024

·

Stayed 1 night

Great service. One of the best.

6

Stephanie

May 18, 2023

·

Stayed 2 nights

From the very start w had issues w checking in. They had an update in their computer system and had issues w taking payment. My bank said there was nothing showing from Holiday Inn Express requesting the transaction. Bank advised to get $ from ATM, but that idea was quickly shot down because they are unable to take cash. Boyfriend used his card so we could get in the room to get ready. His daughter was getting married the next day. We ended up being charged more by the hotel than what was agreed to thru Hotels.com. So my advice to others is if you go thru Hotels.com, pay in advance so this doesnt happen to you as well!! The room was nice. Bed was comfortable and loved the pillows. Great selection at breakfast buffet! Staff was super friendly Also was advised to park on the backside of Hotel. When we went to leave, we noticed that the back passenger door had a large scratch that was deep.

8

Beverly

Aug 10, 2024

·

Stayed 1 night

There was a slight hiccup at check-in because I booked with Hotels.com, but they needed to charge me a fee which I had to pay separately upon arrival. They couldn't get the charge to work, but after waiting for about 10 minutes, everything was finally OK. The hotel looked very new and clean. The bedroom was very well thought out. Unfortunately, the coffee machine wasn't working in my room. But that was a small inconvenience. The Breakfast was good. And all of the staff were very friendly. I did feel like it was a little expensive for what type of hotel that it was and the location of the hotel. This is a small town.

10

Julie

May 19, 2024

·

Stayed 1 night

Will definitely stay there again. The girl at the front desk was super sweet.

10

Julie

May 26, 2024

·

Stayed 1 night

Very friendly staff

10

Don

Oct 7, 2024

·

Stayed 1 night

The property feels and looks new, very clean. Staff is personable and responsive, customer service oriented. Will stay here again if in the area.

10

John

Feb 25, 2025

·

Stayed 2 nights

Super Staff at the hotel. Definitely an experience that others should see

10

Amy

Sep 29, 2025

·

Stayed 1 night

My husband and I were in town for the Perry Stone conference at Covenant Community Church and while this hotel was not as close as some of the others, it was definitely cleaner and worth the extra money. Staff was very friendly, check in and out was smooth, our King suite was very well cleaned and comfortable with plenty of towels and wash cloths. The breakfast was good. I have a food allergy with red meat and pork and still had plenty of other options to choose from. We would definitely stay here again if we are ever in Madisonville again.

10

Gregory

Nov 14, 2025

·

Stayed 2 nights

Well maintained! Courteous staff. Quick checkin. Spacious room. Modern bath. Best hotel in town!

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AI-generated summary based on recent guest reviews

Location

Convenient off the highway and close to restaurants and businesses, with a generally quiet setting.

Related guest reviews

10

Scott

Dec 10, 2022

·

Stayed 1 night

Was close to music venue.

10

Cheryl

Jul 6, 2025

·

Stayed 1 night

Clean, great staff. Close to businesses and restaurants and I love that. Good continental breakfast . Enjoyed my stay.

10

Jeff

Oct 15, 2023

·

Stayed 1 night

This is a great stay. Front desk personnel are knowledgeable, friendly, and very helpful. Rooms are roomy, clean. Nice showers. Pool looked inviting. Did not have time to enjoy. Breakfast was as good as the service. Best reason to stay at Holiday Inn. Close to interstate. I strongly recommend.

10

Trinidad

Aug 28, 2025

·

Stayed 1 night

Nice quiet area, convenient location off the highway.

10

Cynthia

Jun 5, 2025

·

Stayed 1 night

Easy on and off from highway. Helpful friendly staff. Room was clean

10

Myrna

Jul 15, 2024

·

Stayed 1 night

Convenient location, great breakfast buffet!

10

Cheryl

Jul 5, 2025

·

Stayed 1 night

Clean and quiet. Nice rooms and staff. Close to restaurants.

10

Betty

Oct 28, 2024

·

Stayed 2 nights

It was clean, quiet, and convenient. The front desk was very friendly and helpful.

10

Kesia

Aug 9, 2025

·

Stayed 1 night

Very clean and easy to get to.

6

MICHAEL

Apr 11, 2023

·

Stayed 3 nights

Convenient to our family's home

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives consistent praise for hot, fresh options and a good variety, including a buffet.

Related guest reviews

10

Cheryl

Jul 6, 2025

·

Stayed 1 night

Clean, great staff. Close to businesses and restaurants and I love that. Good continental breakfast . Enjoyed my stay.

10

kerri

Jul 7, 2023

·

Stayed 1 night

Stacy at the front desk was very professional, friendly, and knowledgeable. Excellent employee, every place needs someone like her. Our room was very clean and the bed was comfortable. The breakfast was delicious and we loved the little to go bag. One of my best stays and I travel a lot.

10

Brittany

Jan 29, 2023

·

Stayed 1 night

Very nice hotel! Our entire stay was super smooth, from the moment we arrived until the moment we left. Kids enjoyed the pool and how spacious our suite was. Breakfast had a good variety of options to choose from and was very tasty! Staff was also very friendly!

10

Lori

Jun 12, 2023

·

Stayed 1 night

Very nice property the breakfast is great

10

Myrna

Jul 15, 2024

·

Stayed 1 night

Convenient location, great breakfast buffet!

10

Karen

Oct 28, 2025

·

Stayed 2 nights

We had a suite-style room with two queen beds and a sofa and it was a great space to relax with our family. The hotel was clean and modern and had a great breakfast with a wide variety of food.

10

Virginia

Oct 8, 2025

·

Stayed 1 night

My husband and I traveled for a family gathering. The room was clean, the breakfast was good, and we enjoyed our stay. This is will be our 2nd time staying at the Madisonville Holiday Inn.

10

Cindy

Sep 14, 2025

·

Stayed 1 night

The room was very clean. The breakfast area was excellent with bacon, sausage, omelets, biscuits and gravy. The staff was overwhelmingly polite. It was a quiet place to stay and we will definitely stay there again!

10

Amy

Sep 29, 2025

·

Stayed 1 night

My husband and I were in town for the Perry Stone conference at Covenant Community Church and while this hotel was not as close as some of the others, it was definitely cleaner and worth the extra money. Staff was very friendly, check in and out was smooth, our King suite was very well cleaned and comfortable with plenty of towels and wash cloths. The breakfast was good. I have a food allergy with red meat and pork and still had plenty of other options to choose from. We would definitely stay here again if we are ever in Madisonville again.

10

Jessica

Sep 20, 2023

·

Stayed 3 nights

This was one of the best hotels I've stayed in. The entire hotel was spotless. Each morning the breakfast was fresh and hot. The room was very clean and the bathroom was well stocked with towels.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $230	7 $196	8 $178	9 $168	10 $154
11 $161	12 $215	13 $218	14 $221	15 $221	16 $154	17 $150
18 $149	19 $238	20 $238	21 $261	22 $212	23 $140	24 $134
25 $111	26 $208	27 $196	28 $180	29 $140	30 $112	31 $114

Su	Mo	Tu	We	Th	Fr	Sa
1 $130	2 $220	3 $225	4	5 $184	6 $115	7 $120
8 $110	9 $176	10 $216	11 $216	12 $126	13 $104	14 $104
15 $99	16 $200	17 $167	18 $200	19 $129	20 $104	21 $103
22 $81	23 $92	24 $92	25 $99	26 $92	27 $110	28 $94
29 $99	30 $140

Holiday Inn Express & Suites - Madisonville by IHG

About this property

Location

Guest reviews of Holiday Inn Express & Suites - Madisonville by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Madisonville by IHG

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