Comfort Inn & Suites Madisonville

Quiet area, continental breakfast and indoor pool!

nice accommodations, friendly staff, we were unable to access the fitness room... maintenance had attempted to fix door lock-said it would work now, we tried twice, staff tried again and still we weren't able to access

Property is under construction but was still pretty clean. The walls in the room were dirty and the AC didn’t work the best. Front office staff was nice though made me laugh and smile

The pool, fitness area and spa were out of action when I was there (significant renovation/maintenance) so if that's important - check status of work before confirming booking.

Had to switch rooms because ac wasn’t working. In second room handle for shower was on side of bathtub. Pool closed again. Probably going to stay somewhere else next time.

We were going to visit Pennyrile state park but they had no availability. The indoor pool and hot tub were fun, breakfast was nice, and room was clean. Would definitely stay again. About a 30 minute drive to state park to enjoy last day of sandy beach being open for the season. Worked out fine.

The hot tub did not work, continually ran out of breakfast

Hotel decor is dated but the place was clean. It was a little scary coming in at 9:00 pm to check in because the lobby was dark and you had to ring a bell at the front desk. Bed was comfy and bathroom was very clean. Breakfast had hot and cold food. Used the exercise equipment and it was good equipment. Didn’t use the pool but it looked nice. The stay was better than I expected. For the price I would stay again.

Both ice making machines broken. Room had no sheer curtains, so could not open curtains when sun was shiny through window

The room was clean. If you enjoy cool or Luke warm showers it would be great. Breakfast was really good. Elevator needed work. Overall it was not bad, you can tell it is an older facility that is in need of some work.

They looked to be doing some remodeling, and drywall dust was throughout the hallways. Outside of that, for the price, it was a decent stay. Although I'll say it would be nice if places like this would put in some regular soft white light bulbs instead of the daylight kind.

Our room was ok. But they was remodeling the lobby. It was covered in dust last night when we checked in, which was understandable. But this morning when we went down the check in counter had not been cleaned nor had the breakfast area. Everything was covered with Sheetrock dust. It was so bad we went elsewhere to eat.

Property is under construction but was still pretty clean. The walls in the room were dirty and the AC didn’t work the best. Front office staff was nice though made me laugh and smile

Very old and outdated with odor! The room had a mold/mildew smell and the air was extremely noisy. Breakfast seemed to end earlier than posted because at 9am there was nearly nothing. Hair on beds and snags on bedspread.

The front deck clerk was a little new but very kind. The breakfast was average to low average. THE BED HAD BED BUGS. We didn’t realize until about the second day and we were covered in bites. It’s beyond gross and unsafe. If it wasn’t for this one thing I would be giving it a 3-4 star.

Room was ok, found roaches in the bath room.

Being refurbished so kind of messy. Staff good, generally nice hotel but a mess right now (092325)

Checked in at 12. Left to spend time with family. Came back at 10 to sleep woke to find roaches on my nightstand at 3 am. Offered no refund.

Clean!

It was so comfortable and close to a variety of fun things! Stayed for the airshow on Saturday, ended up going to the Crowded House for dinner. Only 12 mins away. Staff super friendly and helpful, plus the rooms were cozy and clean!

Would give a 5 but our air wasn’t working well.

Nice, spacious and clean room. Nothing overly fancy but nice.

Five stars to the entire staff and on cleanliness of entire property. Outside is currently under renovation which was not a problem at all. Major problem was the air control in the room. It was set to 72 and even though we dropped it to cooler temperatures it never really changed anything. It was not a $175.00 stay. All of the staff were so friendly and helpful which was the bonus.

The hotel was in good condition and the staff were very welcoming and hospitable. The beds were comfortable and the room had every amenity you would expect. Good water pressure in the shower with soft, absorbent towels. Absolutely no complaints, highly recommended.

Room was excellent. Bed was superb. Nice bathroom. Breakfast could use some work, but overall a lovely stay. Strong recommendation!

Very old and outdated with odor! The room had a mold/mildew smell and the air was extremely noisy. Breakfast seemed to end earlier than posted because at 9am there was nearly nothing. Hair on beds and snags on bedspread.

Room was hot. Temperature gauge wasn't working properly. Next to Ice machine and laundry which made noise all night!

Have stay at this Comfort Inn 5 times visiting family member nearby This was first time that we stayed in King Suite with 2 beds. It seems older and much needed an update than other rooms we have stayed in before There was not a luggage cart available when we checked in at 1:30 AM We started to unload and staff member did locate cart and we put rest of our stuff on it Seems to be only 1 luggage cart now which should be addressed. There were 2-3 on last visits. The hot tub was now working which had not been on former stays. The strong smell of marijuana was on 1st floor every time we entered or left building. The breakfast this time seemed to be not up to standards of previous stays. The staff is always vey pleasant and helpful which is a big plus Will still stay there on next visit as will not need this size room on next visit

Great bed. The TV in our room did not work but everything else was great

Ordered a King size bed off the website and got to hotel and there were no king size bed rooms left. Room smelled like mildew. Thank god I keep febreze in the car. Breakfast was cold both mornings I stayed. Railroad track right outside of room and kept me up. Definitely won’t stay here again. Complete waste of money

The only front desk staff that spoke was Nancy. She was very nice. I was there for 3 days. On the second day I was called and questioned why I was still in the room. When I was told I would have to come downstairs because I was checked out. There was rust and mold in the bathroom on the towel racks and around the tub. The chair in the room was so cracked and bad it would peel off on your clothing. They were also very quick to text me at check in to let me know they would not be cleaning my room for the three days I was there. The ice machine on the first floor did not work. And if the pool opens at 6 am it should have been cleaned from the night before. The breakfast in the morning is not monitored for cleanliness until they are cleaning up and taking food away to close up even though they had people who were trying to get breakfast. Then I watched them plate it up for one of the women who worked in the hotel. I will say that the housekeeping staff was super friendly while walking the halls. The front desk couldn’t be bothered to look up or even speak when you walked past except for Nancy who spoke every time.

To pay for two nights at this property and paid for the room to come back the second night to have our stuff out of the room and laying downstairs on the floor at the front desk and nobody can still give us an explanation on why our stuff was moved out of our room that we done paid for Very disrespectful and rude, especially touching other people‘s property that is not yours

Staff was nice and professional.

Not so great on the breakfast. At 8:30 eggs were cold and rubbery, potatoes not much better. Abby and Mindy were extremely helpful in ironing out problems caused by Hoels.com. We really appreciate them and all who made it a nice stay. Hotels.com NOT so much!!

It appears that a lot of the staff has changed in the last month or so, big improvement. Friendly and efficient. Clean and well lit.

Room better than the near by motel (the one with the Chinese restaurant - so I don’t name it!). Good breakfast with different eggs, bacon, sausage each day, plus usual cereal, waffles etc. Friendly staff. However I checked in late evening (23.00) and there was nobody on the desk. It was maybe 5 mins before he showed. Although I didn’t notice noise there is a railroad alongside. Overall suited my requirements.

Our room was extremely nice, spotless. Staff were very friendly and helpful.

Wonderful stay Lovely staff

Everyone was great. Very helpful and polite.

It was so comfortable and close to a variety of fun things! Stayed for the airshow on Saturday, ended up going to the Crowded House for dinner. Only 12 mins away. Staff super friendly and helpful, plus the rooms were cozy and clean!

Clean, friendly staff, bed was comfy, good breakfast choices close to the freeway and shopping

Although closer to the railroad than the other two nearby hotels, I didn't find noise to be an issue. The hotel is undergoing major re-decoration, so maybe check the status before booking.

This property was clean, but no frills. The carpet in the hall was pretty soiled. Our room was clean. Staff was friendly. It was in an area convenient to town. The Oasis Grille near the hotel was a nice place for a casual lunch.

Conveniently located

Room better than the near by motel (the one with the Chinese restaurant - so I don’t name it!). Good breakfast with different eggs, bacon, sausage each day, plus usual cereal, waffles etc. Friendly staff. However I checked in late evening (23.00) and there was nobody on the desk. It was maybe 5 mins before he showed. Although I didn’t notice noise there is a railroad alongside. Overall suited my requirements.

Our room backed to train tracks…I didn’t know we still had that many trains running. Every train in America must come through Madisonville, Ky

Nice place to stay when visiting Madisonville, Ky. Well maintained property located close to the amenities of Madisonville.

Very nice building. Great steak house in walking distance.

It was so comfortable and close to a variety of fun things! Stayed for the airshow on Saturday, ended up going to the Crowded House for dinner. Only 12 mins away. Staff super friendly and helpful, plus the rooms were cozy and clean!

Loved our stay but it was in a bad area but everything else was fsntastic

Clean, friendly staff, bed was comfy, good breakfast choices close to the freeway and shopping

Room was clean and comfortable. Breakfast needed closer attention paid. One morning had to ask for more coffee to be made and the next day I arrived at breakfast at 8am (served till 9:30) and there was very little available. I waited 15 mins and nothing more was brought out, Didn't even see anyone working the area.

One star breakfast: cold coffee, scrambled eggs were terrible, etc.

Our room was ok. But they was remodeling the lobby. It was covered in dust last night when we checked in, which was understandable. But this morning when we went down the check in counter had not been cleaned nor had the breakfast area. Everything was covered with Sheetrock dust. It was so bad we went elsewhere to eat.

Staff friendly and helpful, clean rooms, pool area nice. Breakfast could have been better. Ran out of things no matter what time (8am or later) you went. Was here for 4 nights. Will stay here again whem we return.

Room was excellent. Bed was superb. Nice bathroom. Breakfast could use some work, but overall a lovely stay. Strong recommendation!

Not so great on the breakfast. At 8:30 eggs were cold and rubbery, potatoes not much better. Abby and Mindy were extremely helpful in ironing out problems caused by Hoels.com. We really appreciate them and all who made it a nice stay. Hotels.com NOT so much!!

Room better than the near by motel (the one with the Chinese restaurant - so I don’t name it!). Good breakfast with different eggs, bacon, sausage each day, plus usual cereal, waffles etc. Friendly staff. However I checked in late evening (23.00) and there was nobody on the desk. It was maybe 5 mins before he showed. Although I didn’t notice noise there is a railroad alongside. Overall suited my requirements.

The staff was super friendly. When we asked for new towels the staff was super fast. They had a nice breakfast with a pretty good selection including waffles. We enjoyed our stay.

The property was ok, it had a bit of a strange smell but not overpowering. The front desk staff was good during check in. The room was nice, the air conditioner wasn't the greatest, but it finally cooled the room down after a few hours. Our issue was with the breakfast area and the staff working there. Day 1 we had to ask for food and coffee as the pot was empty. Things were just not kept up. It was not busy; it should have been easy to keep full. The second morning we went down at 8:30. Breakfast is supposed to be served until 9:30. The little bit that was left of the eggs were totally dried out and when we asked if there would be more, we were told no. The coffee creamer was almost empty so again, we had to ask for more. She took the container in the back, and after a few minutes came out and said she didn't know where the stash was kept so they must be out. We asked if we could use what was left in the container and she said she poured it out! It just seemed very unorganized, no one was checking on anything until someone complained. The dining area was very dirty, counters were not wiped off, there were eggs on the floor and some kind of white power in several different spots. We saw a staff member bring some children in and get them food and take it and them back into a staff only area, and later she took more food to the kids in the pool area. There was not really much food for the guests to start with, and staff were giving it to their kids. We will not stay again.