Is parking available at the hotel?

Yes, free self-parking is available on-site. The parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is included. The specific serving hours are not mentioned.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 75.00 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in the heart of Gillette, within a 5-minute drive of the Campbell County Convention and Visitors Bureau and Gillette Country Club. It is 1.5 miles from the Energy Capital Sports Complex and 2.2 miles from the AVA Community Art Center.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Specific operational hours are not mentioned, but it is available year-round.

What are the hotel's policies regarding children?

Up to 4 children aged 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 20.00 per day. Advance request or confirmation may be required for availability.

Holiday Inn Express Hotel & Suites Gillette by IHG

What guests think

At Holiday Inn Express Hotel & Suites Gillette by IHG, guests frequently praise clean, comfortable rooms, friendly staff, and a satisfying breakfast, with many noting convenient access to the interstate and nearby restaurants for an easy, practical stopover.

Amenities noted include a pool and hot tub with usable hours, a serviceable fitness room, and pet friendly areas for dog walks. Balanced with recurring check-in or billing slipups and occasional understaffing; a few report interstate noise, plus isolated issues such as an elevator outage, a very small pool, or evening parking congestion. Overall, this property fits travelers wanting practical comfort and convenience without frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are appreciated and available during usable hours; the fitness room receives positive mentions. The property is pet friendly with convenient dog-walking areas.

Related guest reviews

10

Jeffrey

Nov 3, 2024

·

Stayed 3 nights

It met the Holiday Inn Express level. Decent rooms and clean building. The little extras wit the popcorn and cookies was a nice home style touch.

10

navy19902010

Nov 19, 2024

·

Stayed 1 night

Nice, clean, but the best part - spa and pool open when you can actually use them -0530-1000!!!

10

Tanya

Nov 26, 2023

·

Stayed 1 night

It is in a good location, room and breakfast were great and fitness room was good too.

10

Jon

Feb 19, 2023

·

Stayed 1 night

Clean place, nice pool and breakfast!

6

Gerald

Jul 6, 2024

·

Stayed 1 night

The elevator was not working. According to other guests it hasn’t been working for the 3 days they have been here. This is ridiculous. We were traveling with 2 children had to take luggage and coolers up 2 floors This is unacceptable!

10

Jessica

Apr 11, 2022

·

Stayed 1 night

My family LOVED this hotel. Breakfast was great, pool was equipped with balls and pool toys, hot tub worked, popcorn in the lobby, staff was so nice especially the ladies that did the breakfast in the morning. We wanted to come back. Great location, would stay again.

10

Curtis

Dec 18, 2024

·

Stayed 2 nights

Pet friendly and there’s several areas to walk dogs.

10

Scott

Jul 27, 2024

·

Stayed 1 night

Very clean. Friendly staff and dog friendly too

10

Jessica

May 29, 2025

·

Stayed 2 nights

Everything was great except the pool is extremely small.

8

Kelsey

Jun 23, 2023

·

Stayed 2 nights

Our stay was great. Friendly staff, good breakfast. Parking was a little tough in the evening, otherwise we had a nice stay.

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Cleanliness

Cleanliness earns consistent praise, with many reviews noting very clean rooms and a well-kept property.

Related guest reviews

10

Louella

Jan 8, 2024

·

Stayed 1 night

The hotel was very nice and clean. The accessories in the shower were nice. Plus having the bathroom with the sink on their own with a door was a plus. Thank you.

10

Anthony

Aug 3, 2025

·

Stayed 1 night

After a few days in national park lodging, this felt like the Ritz! Super friendly staff, clean, fresh room, and a great breakfast. Highly recommended!

10

Ali

Jul 6, 2023

·

Stayed 1 night

Super hotel and clean with a responsive customer

10

MATTHEW

Jun 28, 2023

·

Stayed 2 nights

Clean

10

alan

Aug 9, 2025

·

Stayed 1 night

Very clran and very friendly staff!

10

Jon

Feb 19, 2023

·

Stayed 1 night

Clean place, nice pool and breakfast!

10

Joyce

Sep 15, 2023

·

Stayed 1 night

Room was very clean all the staff were very friendly.

10

Scott

Jul 27, 2024

·

Stayed 1 night

Very clean. Friendly staff and dog friendly too

10

Jeanette

Mar 6, 2023

·

Stayed 2 nights

The motel was nice and clean and the staff was super friendly & helpful.

10

Lisa

Jul 11, 2023

·

Stayed 1 night

Clean rooms and comfortable beds.

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Rooms

Rooms are described as comfortable, with notably cozy beds and pillows. A few guests mentioned noise depending on location and occasional temperature control frustrations.

Related guest reviews

10

Jeffrey

Nov 3, 2024

·

Stayed 3 nights

It met the Holiday Inn Express level. Decent rooms and clean building. The little extras wit the popcorn and cookies was a nice home style touch.

10

Stephan

Jun 19, 2023

·

Stayed 2 nights

Sam at the front desk is amazing. Wonderful personality, very welcoming and she should be recognized for it. The property is in very good shape, clean and comfortable rooms in a good location.

10

Louella

Jan 8, 2024

·

Stayed 1 night

The hotel was very nice and clean. The accessories in the shower were nice. Plus having the bathroom with the sink on their own with a door was a plus. Thank you.

10

Kodi

Jan 22, 2024

·

Stayed 1 night

It was clean however my room wasn’t ready at check in time but they did call to verify and found out it was ready just not updated on the system- I tried to check in a little early and was told it wasn’t ready (which was understandable) but made me think it was- just not updated. And the rooms heater was on full blast for a very hot room we weren’t able to get cooled off easily. But overall I was very pleased with the property.

8

Jane

May 9, 2025

·

Stayed 1 night

I had asked for a room by the elevators due to health reasons. The room was at the farthest end of the hallway. It was very noisy, especially at 2:00 in the morning. Numerous knocks on our door from 1:00 to 7:00 in the morning with no one there.

10

mike

Jan 21, 2024

·

Stayed 1 night

Easy access, close to restaurants, easy check in, room was great

10

Nick

Jul 6, 2025

·

Stayed 1 night

Our stay went great. The staff was helpful during check-in and made it very easy for our group. The beds were very comfortable and we loved having the extra fluffy pillows.

10

Calvin Black

May 23, 2023

·

Stayed 1 night

Was a nice quiet hotel even though it was close to the interstate

10

Wesley H

Apr 20, 2023

·

Stayed 1 night

older property, clean, near interstate (noisey)

10

Lisa

Jul 11, 2023

·

Stayed 1 night

Clean rooms and comfortable beds.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and helpful at the desk and during breakfast. Recurring issues include billing or reservation errors and periods of understaffing that slowed fixes.

Related guest reviews

10

Stephan

Jun 19, 2023

·

Stayed 2 nights

Sam at the front desk is amazing. Wonderful personality, very welcoming and she should be recognized for it. The property is in very good shape, clean and comfortable rooms in a good location.

6

Jessica

Oct 13, 2025

·

Stayed 2 nights

The room was great! The staff was understaffed and needs more support from upper management. Upon check in there was one person checking in for a full hotel, I was charged the wrong rate and he didn’t have time to correct it. The night clerk, I purchased two bottled drinks which should have been $5.00 total she was unable to ring it in and ultimately I paid $10 for 2 drinks. She was very kind but obviously stressed and had no help. The morning clerks, I approached about the wrong rate. They were happy to correct but unable to figure out how to correct it. It was later corrected by another staff. Another member of the morning clerk staff was unable to calculate change for a $20 and tried to give me back more, I gave back the difference and kindly said “you only owed me $13.50” The staff was friendly and kind and always willing to help but had no support in a leadership manner to properly do their jobs. I will absolutely continuing staying at Holiday Inn Expresses, however I recommend additional Support to this particular property.

6

SANDRA

Oct 11, 2023

·

Stayed 1 night

Not the best of check in experiences. They tried to charge $200 EXTRA than my reservation quote. It got fixed but it was must embarrasing. They also called 2 hours before check in and told me they were over booked and I didn’t have a place to stay. I told them I was on my way anyway. First ever problem with Travelocity booking.

10

Kodi

Jan 22, 2024

·

Stayed 1 night

It was clean however my room wasn’t ready at check in time but they did call to verify and found out it was ready just not updated on the system- I tried to check in a little early and was told it wasn’t ready (which was understandable) but made me think it was- just not updated. And the rooms heater was on full blast for a very hot room we weren’t able to get cooled off easily. But overall I was very pleased with the property.

8

Laura

Sep 4, 2024

·

Stayed 1 night

We were running into trouble all day and needed to find hotel rooms very late in the evening. The rooms were perfect. Morning breakfast was very good and the staff were all polite and attentive.

10

Holly

Sep 22, 2025

·

Stayed 1 night

Wonderful place to stay…give it a 10. And, breakfast was amazing. Love the 2 people that prepare the food. They are a real asset to this hotel.

10

Nick

Jul 6, 2025

·

Stayed 1 night

Our stay went great. The staff was helpful during check-in and made it very easy for our group. The beds were very comfortable and we loved having the extra fluffy pillows.

10

Denise

Feb 26, 2023

·

Stayed 1 night

The Staff was very friendly and courteous. Room was clean. Like the idea of the Dove hand soap, shampoo, conditioner & body wash.

10

Rhonda

Feb 23, 2024

·

Stayed 2 nights

Convenient location, friendly staff.

10

Jeanette

Mar 6, 2023

·

Stayed 2 nights

The motel was nice and clean and the staff was super friendly & helpful.

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AI-generated summary based on recent guest reviews

Location

Convenient for road travel, with easy interstate access and restaurants nearby. Some guests noted traffic noise, while others found it quiet depending on room location.

Related guest reviews

10

Stephan

Jun 19, 2023

·

Stayed 2 nights

Sam at the front desk is amazing. Wonderful personality, very welcoming and she should be recognized for it. The property is in very good shape, clean and comfortable rooms in a good location.

10

Tanya

Nov 26, 2023

·

Stayed 1 night

It is in a good location, room and breakfast were great and fitness room was good too.

10

Michael

Sep 1, 2023

·

Stayed 1 night

Industry all around

10

mike

Jan 21, 2024

·

Stayed 1 night

Easy access, close to restaurants, easy check in, room was great

10

Pons

Nov 9, 2023

·

Stayed 2 nights

Cleanliness and close to everything

10

Jessica

Apr 11, 2022

·

Stayed 1 night

My family LOVED this hotel. Breakfast was great, pool was equipped with balls and pool toys, hot tub worked, popcorn in the lobby, staff was so nice especially the ladies that did the breakfast in the morning. We wanted to come back. Great location, would stay again.

10

Calvin Black

May 23, 2023

·

Stayed 1 night

Was a nice quiet hotel even though it was close to the interstate

10

Wesley H

Apr 20, 2023

·

Stayed 1 night

older property, clean, near interstate (noisey)

10

Rhonda

Feb 23, 2024

·

Stayed 2 nights

Convenient location, friendly staff.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and replenishment, with friendly attendants; lobby popcorn and cookies are a nice extra. A few reports mentioned temporary shortages.

Related guest reviews

10

Jeffrey

Nov 3, 2024

·

Stayed 3 nights

It met the Holiday Inn Express level. Decent rooms and clean building. The little extras wit the popcorn and cookies was a nice home style touch.

10

Anthony

Aug 3, 2025

·

Stayed 1 night

After a few days in national park lodging, this felt like the Ritz! Super friendly staff, clean, fresh room, and a great breakfast. Highly recommended!

10

Erik

Aug 11, 2022

·

Stayed 1 night

Wonderful staff. Breakfast was presented well. Amenities were great. Hotel looked new and well laid out.

4

Shalae

Sep 5, 2022

·

Stayed 1 night

Out of cookies. Out of coffee. Out of oj. No room that we reserved. Upgraded us to fire alarm beeping suite. Moved us to non beeping room.

8

Laura

Sep 4, 2024

·

Stayed 1 night

We were running into trouble all day and needed to find hotel rooms very late in the evening. The rooms were perfect. Morning breakfast was very good and the staff were all polite and attentive.

10

Holly

Sep 22, 2025

·

Stayed 1 night

Wonderful place to stay…give it a 10. And, breakfast was amazing. Love the 2 people that prepare the food. They are a real asset to this hotel.

10

Jessica

Apr 11, 2022

·

Stayed 1 night

My family LOVED this hotel. Breakfast was great, pool was equipped with balls and pool toys, hot tub worked, popcorn in the lobby, staff was so nice especially the ladies that did the breakfast in the morning. We wanted to come back. Great location, would stay again.

8

Elizabeth

Jun 21, 2022

·

Stayed 2 nights

the rooms were comfortable, great breakfast and friendly personnel

10

Jeanne

Sep 27, 2025

·

Stayed 1 night

The breakfast was good and they replenished the food.

8

Kelsey

Jun 23, 2023

·

Stayed 2 nights

Our stay was great. Friendly staff, good breakfast. Parking was a little tough in the evening, otherwise we had a nice stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $191	8 $152	9 $255	10
11 $111	12 $131	13 $136	14 $128	15 $111	16 $188	17 $118
18 $105	19 $133	20 $141	21 $136	22 $113	23 $117	24 $117
25 $100	26 $113	27 $180	28 $180	29 $141	30 $105	31 $103

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $180	3 $150	4 $150	5	6 $184	7 $106
8 $102	9 $126	10 $146	11 $143	12 $122	13 $106	14 $110
15 $102	16 $130	17 $150	18 $146	19 $129	20 $110	21 $106
22 $102	23 $125	24 $134	25 $125	26 $122	27 $110	28 $103
29 $98	30 $140

Holiday Inn Express Hotel & Suites Gillette by IHG

About this property

Location

Room options

Suite, 1 Bedroom

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room

Guest reviews of Holiday Inn Express Hotel & Suites Gillette by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Gillette by IHG

Prices for upcoming dates