Hotel Madrid
From
Select dates to see prices and availability
From
About this property
Airport shuttle
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Luggage Storage
Location
Marimba Park (0.1 miles)
Museo de la Marimba (0.3 miles)
Museum of the City of Tuxtla Gutiérrez (0.3 miles)
Tuxtla Guitierrez Central Square (0.4 miles)
Plaza Cívica (0.4 miles)
Bicentennial Park (0.5 miles)
Room options
7
Triple Room
Sleeps 5
6
Double Room, 1 King Bed
Sleeps 2
7
Double Room, 2 Double Beds
Sleeps 4
7
Quadruple Room
Sleeps 4
Guest reviews of Hotel Madrid
Based on 483 verified reviews
Who stays here?
What guests think
AI-generated summary based on recent guest reviews
At Hotel Madrid, travellers frequently praise the friendly staff, clean rooms, and central location near Parque de la Marimba, while noting recurring issues like noisy or aging air conditioners, spotty Wi‑Fi, and some inconsistent breakfast service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
Esmeralda
Aug 4, 2026
·
Stayed 2 nights
Mario
May 15, 2026
·
Stayed 1 night
Angel
Feb 23, 2026
·
Stayed 1 night
Terry
Feb 13, 2026
·
Stayed 2 nights
William
Jan 26, 2026
·
Stayed 1 night
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hotel Madrid
Is breakfast offered at the hotel?
Breakfast is included and is served as a complimentary meal for guests.
Does the hotel allow pets?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of MXN 750 per vehicle (roundtrip, maximum occupancy 4).
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Tuxtla Gutierrez, within a 5-minute walk of Marimba Park and Museo de la Marimba. It is approximately 9.4 miles from Canon del Sumidero National Park and 0.3 miles from the Museum of the City of Tuxtla Gutiérrez.
What are the hotel's policies regarding children?
Up to 4 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Does the hotel offer extra beds or cribs?
Cribs (infant beds) are available for a fee of MXN 100 per day, and rollaway beds are available for a fee of MXN 350 per night. Advance request or confirmation may be required.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.