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Moon Palace The Grand Cancun All Inclusive

From

$630
/ night
Moon Palace The Grand Cancun All Inclusive - Image 1
Moon Palace The Grand Cancun All Inclusive - Room
Moon Palace The Grand Cancun All Inclusive - Room
Moon Palace The Grand Cancun All Inclusive - View from room
Moon Palace The Grand Cancun All Inclusive - Pool

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From

$630
/ night

About this property

Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach.
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

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Location

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Cancun, Benito Juárez, Quintana Roo, Mexico

Moon Palace Golf Club (0.6 miles)

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park (0.6 miles)

Arrecife de Puerto Morelos National Park (0.6 miles)

Grand Outlet Riviera Maya (2.2 miles)

Xoximilco (2.3 miles)

El Tinto Golf Course (3.3 miles)


Room options

Grand Villa Pool Four Bedroom

Room details

3× King Beds
and
2 Full Beds
Balcony
Air Conditioning
Wi-Fi (Free)
Coffee Maker
Indoor Private Spa Tub
Private Spa Tub

Grand Swim Up Suite Garden View

Room details

2 Full Beds
or
1 King Bed

Sleeps 4

850 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Rollaway or Extra Beds (Free)
Indoor Private Spa Tub
Private Spa Tub

Grand Family Suite Garden View

Room details

1 King Bed
and
2 Full Beds

Sleeps 6

1658 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom
Indoor Private Spa Tub
Private Spa Tub

Grand Deluxe Garden View

Room details

1 King Bed
or
2 Full Beds

Sleeps 4

828 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Rollaway or Extra Beds (Free)
Indoor Private Spa Tub
Private Spa Tub

Grand Governor Suite King Size Bed

Room details

1 King Bed

Sleeps 4

1625 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Crib(s) (Free)
Indoor Private Spa Tub
Private Spa Tub

Grand Presidential Suite

Room details

1 King Bed
and
2 Full Beds

Sleeps 6

2497 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Rollaway or Extra Beds (Free)
Indoor Private Spa Tub
Private Spa Tub

Grand Deluxe Garden View Book 4 Nights, Get 2 Free Nights At Punta Cana

Room details

1 King Bed
or
2 Full Beds

Sleeps 4

828 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Rollaway or Extra Beds (Free)
Indoor Private Spa Tub
Private Spa Tub

Grand Villa Sunset View Three Bedroom

Room details

2 King Beds
and
2 Full Beds

Sleeps 8

Balcony
Air Conditioning
Wi-Fi (Free)
Coffee Maker
Indoor Private Spa Tub
Private Spa Tub

Grand Villa Sunset View Four Bedroom

Room details

3× King Beds
and
2 Full Beds
Balcony
Air Conditioning
Wi-Fi (Free)
Coffee Maker
Indoor Private Spa Tub
Private Spa Tub

Grand Villa Four Bedroom

Room details

3× King Beds
and
2 Full Beds
Balcony
Air Conditioning
Wi-Fi (Free)
Coffee Maker
Indoor Private Spa Tub
Private Spa Tub

Grand Honeymoon Suite King Size Bed

Room details

1 King Bed

Sleeps 2

829 ft²

Balcony
Air Conditioning
Wi-Fi (Free)
Private Bathroom
Indoor Private Spa Tub
Private Spa Tub

Grand Villa Pool Three Bedroom

Room details

2 King Beds
and
2 Full Beds

Sleeps 8

Balcony
Air Conditioning
Wi-Fi (Free)
Coffee Maker
Indoor Private Spa Tub
Private Spa Tub

Grand Villa Three Bedroom

Room details

2 King Beds
and
2 Full Beds
Balcony
Air Conditioning
Wi-Fi (Free)
Coffee Maker
Indoor Private Spa Tub
Private Spa Tub

Guest reviews of Moon Palace The Grand Cancun All Inclusive

What guests think

AI-generated summary based on recent guest reviews

At Moon Palace The Grand Cancun All Inclusive, travelers describe a sprawling family resort with extensive pools, a water park, kids’ venues, friendly service, and varied dining, alongside drawbacks like pushy membership sales, logistical hassles, and an underwhelming beach.

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Facilities

Extensive

Cleanliness

Mixed

Service

Friendly

Location

Remote

Was this helpful?

8

In myung

IAN-logo

Aug 25, 2026

·

Stayed 3 nights

They gave credit points to use inside of resort but there are only a several items we can use. Not possible to use in the restaurants. Even if we can use this credits in some stores but the items are very limited. And the foods of room services were quite salty.
They gave credit points to use inside of resort but there are only a several items we can use. Not possible to use in the restaurants. Even if we can use this credits in some stores but the items are very limited. And the foods of room services were quite salty.

10

Jennifer

IAN-logo

Jul 5, 2026

·

Stayed 2 nights

Our family enjoyed an amazing time. Our teenage kids loved the arcade, jumping room and cafe. My husband and I appreciated the cleanliness of this resort with the excellent restaurants and entertainment. We will definitely put this on our return list of places to go.
Our family enjoyed an amazing time. Our teenage kids loved the arcade, jumping room and cafe. My husband and I appreciated the cleanliness of this resort with the excellent restaurants and entertainment. We will definitely put this on our return list of places to go.

2

Seyedehparisa

EXP-logo

Jul 2, 2026

·

Stayed 5 nights

We stayed at Grand Moon Cancun in April, and unfortunately it was very disappointing. The resort is huge, but getting around was exhausting. You depend on golf carts, many of which are reserved for guests with special bracelets, so we spent a lot of time waiting and traveling instead of enjoying our vacation. The water park is better for older kids and wasn’t very exciting for younger children. The pools were nice, but food wasn’t available poolside unless you had an upgraded bracelet, which was inconvenient with kids. Our room was dirty, the pillows smelled bad, and requests for replacements were ignored. We were also behind a wedding venue with loud music late into the night, and one night our bed broke while my husband and son were sleeping on it. To their credit, they eventually offered us two complimentary massages for the inconvenience. The breakfast buffet was poor, the coffee was terrible, and service overall was disappointing. The beach had a lot of seaweed and wasn’t the beautiful Cancun beach we expected. Also, don’t be swayed by the advertised resort credits. In our experience, they had very limited value because the additional taxes and fees made using them hardly worthwhile. For the price we paid, the experience was far below expectations. We would not return and would not recommend this resort.
We stayed at Grand Moon Cancun in April, and unfortunately it was very disappointing. The resort is huge, but getting around was exhausting. You depend on golf carts, many of which are reserved for guests with special bracelets, so we spent a lot of time waiting and traveling instead of enjoying our vacation. The water park is better for older kids and wasn’t very exciting for younger children. The pools were nice, but food wasn’t available poolside unless you had an upgraded bracelet, which was inconvenient with kids. Our room was dirty, the pillows smelled bad, and requests for replacements were ignored. We were also behind a wedding venue with loud music late into the night, and one night our bed broke while my husband and son were sleeping on it. To their credit, they eventually offered us two complimentary massages for the inconvenience. The breakfast buffet was poor, the coffee was terrible, and service overall was disappointing. The beach had a lot of seaweed and wasn’t the beautiful Cancun beach we expected. Also, don’t be swayed by the advertised resort credits. In our experience, they had very limited value because the additional taxes and fees made using them hardly worthwhile. For the price we paid, the experience was far below expectations. We would not return and would not recommend this resort.

10

carlos A

EXP-logo

Jul 1, 2026

·

Stayed 6 nights

This a hotel that it is categorized as luxury and there are areas that need to fixed asap
This a hotel that it is categorized as luxury and there are areas that need to fixed asap

2

Mylinda

EXP-logo

Jun 30, 2026

·

Stayed 4 nights

I will never go back
I will never go back

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Moon Palace The Grand Cancun All Inclusive

Is parking available at the property?

Yes, free valet parking is available onsite.


What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.


What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.


Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of USD 26 per person for a roundtrip.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms.


What is the location of the property in relation to key landmarks?

The property is located within a 5-minute drive of Moon Palace Golf Club and is approximately 11.8 miles from Delfines Beach.


Does the property have a swimming pool?

Yes, the property features an outdoor heated pool and a rooftop pool, with operational hours typically from morning until evening.


Are children allowed to stay at the property?

Yes, children are welcome at the property, and kids can stay for free up to a certain age.


Have a question?

Instant AI responses are based on hotel information


Considering this hotel for your Cancun trip?

What do room rates usually look like at Moon Palace The Grand Cancun All Inclusive in Cancun?

Over the next 60–90 days, room rates at Moon Palace The Grand Cancun All Inclusive in Cancun typically land around $615 a night for two guests, ranging from $496 to $18,517 on peak dates.

What’s nearby and who is Moon Palace The Grand Cancun All Inclusive best suited for?

Moon Palace The Grand Cancun All Inclusive in Cancun sits near family- and activity-focused attractions like Moon Palace Golf Club, Delfines Beach, and Xoximilco, making it a strong pick for families and golfers. The resort’s coastal location in Quintana Roo also supports luxury beach stays and on-site adventure and golf options.

Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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