Is parking available at the hotel?

Parking is available on-site, with valet parking offered at a fee of USD 34.00 per night, which includes in/out privileges. A deposit of USD 100.00 per night is required.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 75.00 per accommodation, per stay, and a pet deposit of USD 100.00 per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in may be available for a fee of USD 30.00, subject to availability. Late check-out is also available for a fee, subject to availability.

What accessibility features are available at the hotel?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities. Additional accessibility features may be available upon request.

Where is the hotel located in relation to local attractions?

The hotel is located in the heart of Milwaukee, within a 15-minute walk of Lake Michigan and Henry W. Maier Festival Park. It is approximately 5 miles from American Family Field and 0.8 miles from Fiserv Forum.

What are the policies for children staying at the hotel?

Up to 3 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20.00 per stay, subject to availability. Advance request or confirmation is required for rollaway beds.

Hotel Metro, Autograph Collection

What guests think

Across the reviews for Hotel Metro, Autograph Collection, travelers highlight large, comfortable rooms, friendly staff, and a walkable downtown location, while noting intermittent maintenance issues and occasional noise that can impact sleep or comfort during some stays.

Many guests describe the property as clean, well maintained, and stylish, though a few report housekeeping lapses or food smells in corridors. Service is often attentive, with standout valet and front desk, yet some experienced check in problems, unfulfilled requests, or slow restaurant service. Rooms feature Art Deco touches and generous layouts; a few noted missing items like luggage racks or room service menus. Most travelers should find it a reliable base for visiting Milwaukee.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet service is quick and helpful; parking processes are smooth.

Related guest reviews

8

Kari

Feb 21, 2025

·

Stayed 1 night

Safe clean facility in the heart of downtown.

10

Leif

Jul 21, 2023

·

Stayed 1 night

Great room to stay and work in with cool Art Deco touches. Rooftop experience and staff across the house were great. Smooth parking experience. I'd stay again for sure.

10

Catherine

Nov 15, 2025

·

Stayed 1 night

The room was well laid out and clean. Everything was extremely comfortable. The best part was the staff! From the front desk to the valets to the service in the breakfast room, everybody was incredibly nice and welcoming.

10

jamie

Mar 21, 2023

·

Stayed 1 night

The suite was very modern and clean. The staff was very professional and courteous including valet service. I arrived late so I didn't get to use the on site bar but the mini bar was fully stocked.

10

Nan

Sep 22, 2024

·

Stayed 3 nights

The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious

6

Michele

Sep 7, 2024

·

Stayed 2 nights

Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.

10

Bran

Nov 18, 2025

·

Stayed 1 night

Location was ideal. Valet service and front desk did a really nice job.

10

Samantha

Mar 6, 2023

·

Stayed 1 night

Restaurant was great valet was friendly and quick

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the property and rooms very clean and well maintained. A few mention lapses such as hair in drains, food smells in corridors, or hallway trays left for hours.

Related guest reviews

8

Sarah

Oct 19, 2025

·

Stayed 2 nights

Be advised that check-in is at 4pm, not 3pm as is stated on Hotels.com, so plan accordingly. On both nights we were there, room service trays with visibly unfinished food were left for hours in the hallway which was unsightly and gross. Otherwise, the hotel is fine and comfortable for a short stay. Rooms are spacious.

10

Jillian

May 10, 2024

·

Stayed 1 night

Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!

10

Catherine

Nov 15, 2025

·

Stayed 1 night

The room was well laid out and clean. Everything was extremely comfortable. The best part was the staff! From the front desk to the valets to the service in the breakfast room, everybody was incredibly nice and welcoming.

10

jamie

Mar 21, 2023

·

Stayed 1 night

The suite was very modern and clean. The staff was very professional and courteous including valet service. I arrived late so I didn't get to use the on site bar but the mini bar was fully stocked.

10

Emily

May 19, 2025

·

Stayed 1 night

Our stay was excellent! The staff were so nice, the property was CLEAN and so beautiful. An easy walk to dining and event venues. 10/10 would recommend to others!

10

Sara

May 4, 2025

·

Stayed 1 night

Beautiful well maintained property! Loved it

8

gissela

Aug 6, 2022

·

Stayed 2 nights

Quarto maravilhoso, enorme,,porém a noite todo o hotel cheirava a fritura, inclusive o quarto, muito desagradável .

10

Rebecca

Jan 9, 2026

·

Stayed 1 night

Bathroom could have been cleaner, hair in drains

10

Nicholas

Feb 24, 2023

·

Stayed 1 night

Beautiful suite! Spacious and clean.

10

Nathan

Jul 9, 2025

·

Stayed 2 nights

Nice hotel and area. Super clean and well taken care of.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very spacious with thoughtful layouts and Art Deco style touches. Some reviews cite noise or HVAC problems and occasional missing items like luggage racks or menus.

Related guest reviews

8

Valejo

Apr 1, 2024

·

Stayed 3 nights

Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again

10

Craig

Oct 3, 2025

·

Stayed 1 night

Huge nice room

10

Leif

Jul 21, 2023

·

Stayed 1 night

Great room to stay and work in with cool Art Deco touches. Rooftop experience and staff across the house were great. Smooth parking experience. I'd stay again for sure.

10

Omar

Mar 3, 2024

·

Stayed 1 night

The rooms are huge

10

Andreas

Feb 15, 2023

·

Stayed 1 night

Quiet hotel. Room was big & spacious.

8

Rebecca

Nov 2, 2025

·

Stayed 1 night

The heat control was broke and we needed to have the staff open windows to cool down the room.

4

christine

Jan 20, 2022

·

Stayed 2 nights

Well don't stay in room 300 at least. They have an old furnace and it aounds like someone is banging pipes with a wrench at at all hours of the day and night. Literally horrible sleep.

10

Nicholas

Feb 24, 2023

·

Stayed 1 night

Beautiful suite! Spacious and clean.

10

Lukas

Sep 24, 2023

·

Stayed 1 night

Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property

2

Kevin

Jun 3, 2022

·

Stayed 1 night

AC did not work. Room was 78 degrees even though set on 65. Tried front desk - no answer. $300 night for the room. Unacceptable.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and professional, with standout valet and concierge support. However, some guests reported check-in or reservation issues, unmet requests, slow restaurant service, or difficulty reaching the front desk.

Related guest reviews

2

Lenae

Jul 30, 2024

·

Stayed 1 night

We booked a queen double (paying 565!), and when we arrived at the hotel they said there was a leak in the room and had to put us in a king - no more doubles available. They said they would bring a cot(s) for our children, only to arrive back later that night, no cots were delivered and when we called the front desk they informed us they did not have any available. The worst night of sleep on the floor in a hotel - has to be the grossest thing ever! Do better!

10

Jillian

May 10, 2024

·

Stayed 1 night

Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!

10

Brenda

Jul 26, 2023

·

Stayed 1 night

We came from AZ for the Harley Davidson festival. The Metro was a perfect location near Veteran’s Park. The associates at the Hotel were super friendly, knowledgeable and helpful. Arika at the front desk helped me get my Harley event tickets printed from my email. She was super friendly, has a great smile/personality and I was so happy the next morning when she was working so we could let her know how much we appreciated her.

10

Catherine

Nov 15, 2025

·

Stayed 1 night

The room was well laid out and clean. Everything was extremely comfortable. The best part was the staff! From the front desk to the valets to the service in the breakfast room, everybody was incredibly nice and welcoming.

10

Emily

May 19, 2025

·

Stayed 1 night

Our stay was excellent! The staff were so nice, the property was CLEAN and so beautiful. An easy walk to dining and event venues. 10/10 would recommend to others!

10

Nan

Sep 22, 2024

·

Stayed 3 nights

The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious

10

Shannan

Jun 10, 2025

·

Stayed 1 night

Always amazing stay at the Metro. Brandon, our concierge, was super helpful and very accommodating. One of our favorite places to go.

6

Michele

Sep 7, 2024

·

Stayed 2 nights

Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.

10

Bran

Nov 18, 2025

·

Stayed 1 night

Location was ideal. Valet service and front desk did a really nice job.

2

Kevin

Jun 3, 2022

·

Stayed 1 night

AC did not work. Room was 78 degrees even though set on 65. Tried front desk - no answer. $300 night for the room. Unacceptable.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Downtown location is praised as central and safe, with easy walking access to restaurants, venues, and events.

Related guest reviews

8

Valejo

Apr 1, 2024

·

Stayed 3 nights

Amazing rooms, in a great location. Outside noise comes through the windows all night long, and the heater in the room sounds like someone’s trying to break in, but other than those the hotel is very nice! Would definitely stay again

8

Kari

Feb 21, 2025

·

Stayed 1 night

Safe clean facility in the heart of downtown.

10

Mia

Jan 27, 2023

·

Stayed 2 nights

The hotel was a renovated older building. I liked the mixture of the new and the old. Very classy upsacle with everything you need. They have a lot of nice restaurants within walking distance. Great stay!

10

Brenda

Jul 26, 2023

·

Stayed 1 night

We came from AZ for the Harley Davidson festival. The Metro was a perfect location near Veteran’s Park. The associates at the Hotel were super friendly, knowledgeable and helpful. Arika at the front desk helped me get my Harley event tickets printed from my email. She was super friendly, has a great smile/personality and I was so happy the next morning when she was working so we could let her know how much we appreciated her.

10

Emily

May 19, 2025

·

Stayed 1 night

Our stay was excellent! The staff were so nice, the property was CLEAN and so beautiful. An easy walk to dining and event venues. 10/10 would recommend to others!

10

Elise

Jul 13, 2023

·

Stayed 1 night

Enjoyed my stay at the hotel metro! Stayed during summerfest, and it was very convenient to walk to and from the festival grounds!

10

Marcus

Apr 27, 2025

·

Stayed 2 nights

The staff was friendly. The hotel is close to a lot of restaurants and venues.

10

Nathan

Jul 9, 2025

·

Stayed 2 nights

Nice hotel and area. Super clean and well taken care of.

10

Lukas

Sep 24, 2023

·

Stayed 1 night

Pretty close walk to anywhere to do anything and pick from a lot of restaurants and bars walking distance... hotel it self is very rasy to navigate and room was very clean and welcoming.... huge room and surprisingly big bathroom... really nice property

10

Bran

Nov 18, 2025

·

Stayed 1 night

Location was ideal. Valet service and front desk did a really nice job.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Several guests enjoyed the on-site restaurant and room service, describing the food as delicious. A couple of reviews noted very slow breakfast service and room-service trays lingering in hallways.

Related guest reviews

10

Michael

Aug 24, 2023

·

Stayed 1 night

Staff was very friendly. Room and amenities were great. Had Oggies for breakfast/room service and it was delicious!

8

Sarah

Oct 19, 2025

·

Stayed 2 nights

Be advised that check-in is at 4pm, not 3pm as is stated on Hotels.com, so plan accordingly. On both nights we were there, room service trays with visibly unfinished food were left for hours in the hallway which was unsightly and gross. Otherwise, the hotel is fine and comfortable for a short stay. Rooms are spacious.

10

Jillian

May 10, 2024

·

Stayed 1 night

Greg and check in was phenomenal! After a long day of delayed flights and my luggage being missing, they were exceptional on check in. The room is gorgeous and clean! My service at the hotel restuarant was great as well, Shaun was an excellent server and the steak was delicious! I didn't have my luggage, but they sent me up a robe and slippers. Seriously 10 out of 10!

10

jamie

Mar 21, 2023

·

Stayed 1 night

The suite was very modern and clean. The staff was very professional and courteous including valet service. I arrived late so I didn't get to use the on site bar but the mini bar was fully stocked.

10

Nan

Sep 22, 2024

·

Stayed 3 nights

The staff was super friendly and knowledgeable. Valets were quick and helpful. Hotel restaurant was delicious

6

Phillip

Mar 8, 2025

·

Stayed 1 night

Have some place guests can get food at night. Offer options. Make the roll overnchekc in easier.

6

Michele

Sep 7, 2024

·

Stayed 2 nights

Check in was horrible! They couldn’t find our reservation and when I showed the info on my phone they said I had the dates wrong. They were not wrong. Then they found us and told me I said my last name wrong!!!!! The room was ok. It was missing pillows and towels! We were on the Milwaukee Street side which was loud from bars and cars. There was no room service menu so we were not aware that the hotel had room service. The restaurant was a nightmare with horrible service! We went for breakfast on Sunday and it wasn’t very busy. It took 1.5 hours to get eggs. We couldn’t get coffee refills because we couldn’t find the wait staff. They put the cream in before they deliver to the table. My husband takes his coffee black and was forced to drink it with cream as no one came back to the table. It was all around a terrible experience! This makes me sad considering how expensive everything is. Also had to pay $10 a day for WiFi when they advertised free WiFi. The only thing that works great there is the valet service. $40 a day plus tip. They work super hard and are on top of their game! Not sure I would stay there again considering the total experience! Definitely not worth $300 a night.

10

Samantha

Mar 6, 2023

·

Stayed 1 night

Restaurant was great valet was friendly and quick

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $296	19 $398	20 $445	21 $414	22 $267	23	24
25 $1,034	26 $500	27	28 $1,093	29 $1,035	30 $476	31 $1,035

Su	Mo	Tu	We	Th	Fr	Sa
1 $184	2 $238	3 $292	4 $292	5 $225	6 $603	7
8 $184	9 $227	10 $271	11 $292	12 $214	13 $214	14 $256
15 $184	16 $256	17 $291	18 $281	19 $195	20 $183	21 $156
22 $155	23 $163	24 $163	25 $163	26 $155	27 $167	28 $173
29 $155	30 $205

Hotel Metro, Autograph Collection

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed with Spa Tub

Room, 1 King Bed, Spa Tub, Fireplace

Room, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Hearing Accessible)

Room, 1 Queen Bed

Room, 2 Queen Beds (Hearing Accessible)

Guest reviews of Hotel Metro, Autograph Collection

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Metro, Autograph Collection

Prices for upcoming dates