Econo Lodge Inn & Suites Houston Willowbrook

My truck was damaged totally srached up with a knife and management could see any thing on the camera and the truck should be on there cameras

There were several power outages during my stay, more than likely caused by weather, but just enough to be annoying. The annoyances were not having coffee in my room, using my cellphone 's flashlight to get ready and to be worried about getting locked out of my room if I left. My solution is a solar powered generator. Low noise, useful during storm season, no gas, and scalability. Thank you for your time

I am all about reading reviews and let me say I’m glad people have reviewed this place. Beds were comfy, and the room while minimal was extremely clean and smelled good. Water was nice and hot and good pressure. Front desk was friendly. Roku tv with live tv was great. Not overly noisy considering it is right off 249. I had nothing bad to say about this place. Will definitely make this my go to when in this area! Thank you for a great stay Econolodge!!!!

The hotel room was clean. The property was clean and looks brand new. Definitely quiet and i had no issues at all.

It was clean, didn't smell like smoke and the bed was amazing

HORRIBLE! And I’ll never book with hotels.com again. I found roaches all over my room when I checked it before I took my kids in, it also smelled like pee BAD. Went to the front desk and he said okay I’ll just cancel you can go somewhere else. I reached out to hotels.com and they said no refund because the motel won’t respond to them. I had to find a new hotel at 2am with 3 kids. Nuts!!!

The bed smelled like pee and they put several sheets on the bed to cover up the smell. I didn’t notice it until I got in the bed and I let the manager on duty about after i checked out due to it being late.

The property is ran down. My bed sheets had bleach marks, furniture was completely chipped and wobbles. Stains absolutely everywhere. Even had hair on my towels from previous guest. It’s not a vacation home but could use some updates

Front office staff was nice; however the room was not in a good condition at all. Bathroom was very hot despite AC working fine in room, towels were dirty and very old, shower had poor flow of water, and tv remote control did not work. One of night light was not working either. Bed sheets had hairs which did not belong to us. We paid ~ $140 for the night (due to hotels taking advantage of people not having power in the area); I would not have paid more than $50 (pushing it) on a normal day. All other hotels were completely full around us and we needed a place to stay before our flight the next morning. I do not recommend this place at all.

Exceptionally clean and well-run property.

very nice and clean i will choose it again

Roaches in the room small and big never got out refund after leaving

Check in was easy and the young man at the front desk was kind and funny. The room smelled of bleach. The remote was missing the battery cover. The room was clean, but was located beside the ice machine so we heard people there several times. The air conditioner was quiet, but the sirens we heard were annoying.

I am all about reading reviews and let me say I’m glad people have reviewed this place. Beds were comfy, and the room while minimal was extremely clean and smelled good. Water was nice and hot and good pressure. Front desk was friendly. Roku tv with live tv was great. Not overly noisy considering it is right off 249. I had nothing bad to say about this place. Will definitely make this my go to when in this area! Thank you for a great stay Econolodge!!!!

The beds are not that comfortable unfortunately but everything else was on point

Room was nice did seem like the room had certain water damages and black mold around the tub. But it was a clean room other than the weird smell coming from the a.c. The hot water also did not get that hot. I ran my water with just the hot water on. Compared to water I stayed at the night before the place was nice

This property was very clean but the remote was pretty messed up and the light behind the mirror went out. Otherwise we were very happy with our stay.

Disrepair mostly, the bathroom sink water barely flowed the toilet seat was loose there was a large gap beneath the door, there was however a very large screen television and the channel selection was quite impressive.

I lost my home in a fire and I’ve been struggling with finding a comfortable place to stay for me and my family . This place is SO clean , the beds are comfortable, and the front desk person was very nice and check in was very quick. This morning I ordered another night and the woman at the front desk was such a sweetheart . You never know what someone is going through and this place was a breath of fresh air .

The room was okay. The sink water pressure in the bathroom was horrible and the room was super hot until I turned on the a/c. It cooled off in about 30 minutes. The customer service was good.

Rooms are clean. Beds are comfortable enough. Bedding leaves something to be desired. Sheets are obviously the cheapest they could buy and one small, very thin "blanket." Bath towels are sized for Hobbits. If you're there on a Friday or Saturday and are bothered by outside noise, take ear plugs. It sits on a busy corner, and people seem to love hearing their loud car/motorcycle pipes echoing as they go under the overpass at that corner. The young lady who checked us in was quite friendly. The rest of the staff.....not so much. The breakfast selection was poor. The cereal was so old that it was all stuck together in the dispenser. My wife was unable to get enough waffle batter to even make a full waffle. They also had a few packaged off brand pastries and juice. At the price paid, I don't expect a 5 star breakfast buffet, but would it kill you to put out some fruit or maybe a boiled egg? Oh! By the way, you must eat in the designated area. No grab and go or taking it back to your room lest you be chased down and verbally berated by staff. To summarize, you get what you pay for. I thought I found a deal based on previous reviews. I will not stay there again.

Everything went well except the tv needed to fixed. But the front desk took care of it.

Great group of people here who are always looking for ways to make your stay more memorable and enjoyable.

Staff very friendly and helpful

Clerck was rude and denied me and my service dog to stay without Service Dog Certification. Which I coukd not find until I was walking out the door highly irritated. By ADA rules. No one is allowed to ask for certification. You may only ask 2 questions. 1. Is this a service dog 2. What is the service dogs task. I take it they do not allow any dogs and will break any rule or law to keep you from staying there.

I called the 1-800 # to make sure pets were allowed I was told yes, no mention of any deposit Walking my dog in the evening was chased down by the employee saying we had to pay a $35 deposit, then asked if we had cash. Seemed a little shady to be asking for cash!

Will Not recommend this Hotel to anyone! I arrived @7pm for a 2 night stay to attend a funeral. I picked up my rental car and just as i was driving away to head to hotel I receive a phone call from the front desk explaining to me that they overbooked there hotel and were canceling my reservation! 😡😡😡 can you imagine arriving to your destination grieving the loss of your brother exhausted from a last min long flight and you get a phone call that you have no place to stay. I had to scramble to find another location ASAP which wasn’t easy at all! Never will recommend your hotel or stay at any of your locations anywhere!!!!!!!!

Horrible staff

Staff is always courteous

Clean and good value. Staff was very nice.

Everyone was friendly and helpful.

Everything went well except the tv needed to fixed. But the front desk took care of it.

Check in was easy and the young man at the front desk was kind and funny. The room smelled of bleach. The remote was missing the battery cover. The room was clean, but was located beside the ice machine so we heard people there several times. The air conditioner was quiet, but the sirens we heard were annoying.

I am all about reading reviews and let me say I’m glad people have reviewed this place. Beds were comfy, and the room while minimal was extremely clean and smelled good. Water was nice and hot and good pressure. Front desk was friendly. Roku tv with live tv was great. Not overly noisy considering it is right off 249. I had nothing bad to say about this place. Will definitely make this my go to when in this area! Thank you for a great stay Econolodge!!!!

It’s a great place to stay. It’s located in a place where it is convenient yet quiet

Its an affordable stay and conveniently located.

Easy access to property. Convenient to highway. In area convenient to restaurants and other basic facilities.

The hotel room was clean. The property was clean and looks brand new. Definitely quiet and i had no issues at all.

It was very quite and clean

Great location and staff

Rooms are clean. Beds are comfortable enough. Bedding leaves something to be desired. Sheets are obviously the cheapest they could buy and one small, very thin "blanket." Bath towels are sized for Hobbits. If you're there on a Friday or Saturday and are bothered by outside noise, take ear plugs. It sits on a busy corner, and people seem to love hearing their loud car/motorcycle pipes echoing as they go under the overpass at that corner. The young lady who checked us in was quite friendly. The rest of the staff.....not so much. The breakfast selection was poor. The cereal was so old that it was all stuck together in the dispenser. My wife was unable to get enough waffle batter to even make a full waffle. They also had a few packaged off brand pastries and juice. At the price paid, I don't expect a 5 star breakfast buffet, but would it kill you to put out some fruit or maybe a boiled egg? Oh! By the way, you must eat in the designated area. No grab and go or taking it back to your room lest you be chased down and verbally berated by staff. To summarize, you get what you pay for. I thought I found a deal based on previous reviews. I will not stay there again.

Pretty good area, easy access to 249 and close to entertainment and dining options.

Rooms are clean. Beds are comfortable enough. Bedding leaves something to be desired. Sheets are obviously the cheapest they could buy and one small, very thin "blanket." Bath towels are sized for Hobbits. If you're there on a Friday or Saturday and are bothered by outside noise, take ear plugs. It sits on a busy corner, and people seem to love hearing their loud car/motorcycle pipes echoing as they go under the overpass at that corner. The young lady who checked us in was quite friendly. The rest of the staff.....not so much. The breakfast selection was poor. The cereal was so old that it was all stuck together in the dispenser. My wife was unable to get enough waffle batter to even make a full waffle. They also had a few packaged off brand pastries and juice. At the price paid, I don't expect a 5 star breakfast buffet, but would it kill you to put out some fruit or maybe a boiled egg? Oh! By the way, you must eat in the designated area. No grab and go or taking it back to your room lest you be chased down and verbally berated by staff. To summarize, you get what you pay for. I thought I found a deal based on previous reviews. I will not stay there again.