Is parking available at the property?

Yes, parking is available on-site. It is free but may be limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Guests can request early or late check-in/check-out, but additional charges may apply.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle is available on request. Guests must contact the property with arrival details before travel.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located near Raleigh-Durham International Airport, a 3-minute drive from Brier Creek Commons and 7 minutes from Research Triangle Park. It is 11.8 miles from Duke University and 11 miles from North Carolina State University.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and any requests for additional sleeping arrangements may require advance confirmation.

Hyatt House Raleigh/Brier Creek Hotel

Average nightly price at Hyatt House Raleigh/Rdu/Brier Creek by month, last 12 months (USD)
Month	Average price
January	$131
February	$138
March	$140
April	$141
May	$156
June	$161
July	$137
August	$136
September	$137
October	$156
November	$150
December	$134

What guests think

At Hyatt House Raleigh/Rdu/Brier Creek, travelers praise clean, spacious suites with kitchenettes and big showers, friendly staff, and a convenient location near RDU, plus a popular breakfast and a relaxed bar with a patio fire pit.

Common drawbacks include inconsistent housekeeping, occasional room odors, and maintenance issues like leaking shower doors. Some guests noted pool closures or chilly water, sporadic front-desk availability, an elevator outage, and hallway or road noise. Overall, expect a comfortable, convenient base near the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the airport shuttle, bar/lounge and patio fire pit, indoor pool, gym and easy parking; most found them convenient. Reported issues include occasional pool closures or cold water and an elevator out of service, and shuttle timing not suiting very early flights.

Related guest reviews

10

Connie

Aug 26, 2025

·

Stayed 2 nights

Gorgeous property. Great food at breakfast. Cocktails and very good food available in the evening at the bar. Bartender Sandra was terrific. nice indoor pool, work out room, pool table and meeting rooms. the hallways leading to the rooms have art on the walls which is a great touch. rooms spacious, well appointed, great shower pressure and hot water. the hotel seemed very upscale for a very reasonable price.Even have a plush bench and telephone on each floor at the elevators. great breakfast. even had omelets to order Mon- Friday. I would stay there again

10

Nickolas

Aug 9, 2025

·

Stayed 1 night

Great friendly staff. Airport shuttle was easy to arrange and on time. Hotel was clean and snacks and bar were well stocked.

6

Julia

Jun 2, 2025

·

Stayed 3 nights

My #1 request was indoor pool. It was closed. Sent us next door said we could use Fairfield pool. It was closed. Sent us to another and it was a tiny lap pool outside that was too cold to swim in. My family reunion was ruined. No one cared.

8

Paul

May 21, 2025

·

Stayed 1 night

Everything was fine. Very clean. Pool table a little rundown.

10

George

May 4, 2025

·

Stayed 1 night

We stayed for one night prior to our flight from RDU. Very clean. Comfortable bed. Pleasant, professional staff. We ordered dinner from the bar and ate it outside on the patio which was very nice. They have a shuttle to the airport, but it doesn't start until 5. Our flight was at 5 so we ubered. It was only about a 10 minute ride. I would definitely stay here again if I have an early flight out of Raleigh since we live 2-2 1/2 hours away

10

Kathy

Oct 19, 2024

·

Stayed 3 nights

The room was very large and laid out well as a suite. The breakfast options were plentiful. We especially liked the made to order omelets but they aren’t available every day. The outdoor patio and fire pit was very relaxing and inviting. This hotel was a nice surprise to us. Price was also very reasonable.

6

Karen

Sep 5, 2024

·

Stayed 1 night

The indoor pool water was cold, not heated so couldn't use it. The breakfast was advertised on the website as having waffles and sausage. NO waffles or sausage available. I usually stay somewhere else when I come to Durham area for my medical appointments. I probably will go back to the other place as they have a heated pool and a waffle maker. The omelette station was good and the other offerings on the breakfast were good too. Room was clean. Lobby and common areas clean. Nice outdoor patio. Convenient parking. Front check in desk staff needs to be more welcoming. Nice facility but please change your website to be more reflective as to what you have. Why would you have an indoor pool that is not heated? Very disappointed.

10

Raven

Jul 28, 2024

·

Stayed 1 night

Clean, quiet, safe, and great amenities (gym, indoor pool). Loved the suite with a kitchen!

10

Raja

Mar 20, 2024

·

Stayed 3 nights

The suites were good size, the pool was big, and the workout room was great

10

Charles

Oct 23, 2023

·

Stayed 1 night

Hotel was new, clean, and comfortable. It had a room with a pool table and tv which was cool. Breakfast was good. Only thing was I put my name on the airport shuttle list for 7am and the driver didn’t show up til about 7:10.

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Cleanliness

Many reviews describe the property as very clean, but housekeeping quality is inconsistent. Recurrent complaints mention missed service, reused or dirty items, bathroom/shower grime or leaks, odors (smoke, musty or chemical), and occasional wet carpets.

Related guest reviews

10

marta

Oct 6, 2025

·

Stayed 2 nights

The room was comfortable. The shower stands out! It is big, walk-in, great pressure. Loved the shower. The shower glass door had finger prints, the mirror in the bathroom had tooth paste, even the toilet was NOT clean. It looks like they rushed in to make the bed and left. There's cooking stove, mini fridge. It was definitely sufficient, but housekeeping could have done better at vacuuming the carpet, cleaning the glass door in the shower, etc. Breakfast was ok. Many varieties, including waffles!

10

Felecia

Aug 16, 2025

·

Stayed 2 nights

Room and bathroom is very clean. My check in time is typically after midnight. The night auditor had everything ready for me.

6

Anika

Jul 6, 2025

·

Stayed 3 nights

The housekeepers did not come to Saturday afternoon we had to get fresh towels and washcloths from downstairs they wouldn’t bring it up to the room which I thought was horrible since no one came to clean u til Saturday afternoon at least we could have fresh towels and washcloths daily it is the summertime

2

Christine

Jun 4, 2025

·

Stayed 1 night

Room was clean and orderly but smelled like marijuana. It was so strong that we could not stay.

8

brian

May 5, 2025

·

Stayed 5 nights

House keeping could use some improvement. My room was not cleaned the first day. The bathroom sink was not cleaned the entire time. There was no bath mat for the last 3 days.

6

Angela

Nov 2, 2024

·

Stayed 2 nights

Though the bed was made, the water glasses supplied had been used--they had water in them and clear lip prints on the edges--and there was mold/scum growing in the shower in multiple places, as well as brown/orange spots of unknown providence on the bathroom walls (which rubbed off easily with a damp towel). I called the front desk about the dirty glasses, and the employee there apologized and delivered me two bottles of water--but did not offer to remove the dirty glasses, or replace them at any point with new glasses. I ended up placing them in the hallway, and they were eventually picked up, but still never replaced. When I mentioned these complaints at checkout, I was given a new Hyatt rewards account and 2,500 points in compensation.

2

Elbern

Jun 2, 2024

·

Stayed 1 night

Carpets were wet, not damp but yet. So was the sofa which they asked we didn’t put our luggage on. There was a dampness in the room. We both slept awful!!! They should have told us at check in as we would have cancelled the booking and stayed else where.

6

Charles

Oct 27, 2023

·

Stayed 4 nights

Breakfast was good, hotel was clean, my room smelled of smoke, and the pillow cases had not been cleaned/replaced, definitely smelled of a smoker, doubt if I stay here again.

6

Bob

Apr 27, 2023

·

Stayed 1 night

The hotel is nice , fairly new , in good shape However this is my second stay there in 1 week and both times my room was dirty Hair on bathroom floor coverlet not changed Dirty mirror , crumbs on carpet.

8

Kirsten

Feb 24, 2023

·

Stayed 1 night

Everyone is very friendly and helpful. Hotel is very clean, but while I stepped into the shower I immediately noticed a moldy odor. I looked around the shower, which was very clean and finally spotted a black mold spot on the ceiling. I flew in to Durham to consult with a surgeon for skin cancer surgery. Black mold might not cause skin cancer, but definitive cancer. If I can smell and see it, why can‘t the hotel employees and management? The health of the guest should have priority.

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Rooms

Rooms are spacious and apartment-like with kitchens and large walk-in showers; many guests found the beds comfortable. Some report noise from hallways or nearby roads and maintenance quirks such as leaking shower doors, limited lighting, and occasional room odors.

Related guest reviews

2

Phyllis

Oct 17, 2025

·

Stayed 1 night

We reserved a king room with pull out bed. Got a 2 full-size bed. With one bed so close to a wall. We couldn’t close the bathroom door. No outlets that worked to plug in our electronics to charge. Offered another room. That room the neighbors were smoking weed. In a nonsmoking hotel.

10

Latoya

Jul 13, 2025

·

Stayed 2 nights

The suite was nice and spacious!

10

Brittany

Jul 10, 2025

·

Stayed 1 night

This is hands down one of my best stays I've had anywhere. The lady checking me in was so kind. The room was spacious and had everything I needed. The beds were my favorite part, so very comfortable.

4

Cherita

May 2, 2025

·

Stayed 1 night

When we first arrived at the hotel to check in, no one was at the front desk. It took almost 10 minutes for the front desk person to arrive. The rooms weren’t thoroughly cleaned, the walls are so thin that you hear EVERYTHING going on in the neighboring rooms, and after showers there was a huge puddle of water because the shower door isn’t sealed properly. I like the convenient location, security/cop patrolling the area at night, the bar/restaurant, and the shuttle service. I wouldn’t stay here again because cleanliness and a good night’s rest is most important to me when staying at a hotel.

10

ANTHONY

Apr 18, 2025

·

Stayed 1 night

We had a nice 1-night stay at the Hyatt House Raleigh / RDU / Brier Creek. We definitely would have liked to have had more surface area in the bathroom. The sink area was small and there was not a lot of places to put toiletries while getting ready.

6

Angelia

Jan 23, 2025

·

Stayed 1 night

I was extremely cold in my room. The thermostat did not seem to be working.

10

richard

Oct 26, 2024

·

Stayed 1 night

Great room. Comfortable Great bathroom Quit

8

Clinette

Oct 16, 2024

·

Stayed 1 night

The beds/pillows were horrible. There was very little lighting in the room. There was a sitting area, however, there was not even one lamp on that side of the room.

8

Jake

Oct 22, 2023

·

Stayed 2 nights

Loved the property. Room was gorgeous and clean. One critique I have would be the shower. When opening the shower door after your shower, all the water from the shower door goes to the floor and creates a puddle so I had to use a couple towels everyday to dry it. Other than that I enjoyed my stay.

10

Satyam

Dec 12, 2022

·

Stayed 1 night

Everything was perfect other than the fact that there is noise while sleeping from the adjacent expressway/freeway.

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Service

Service is frequently praised as friendly, professional and accommodating, with helpful front-desk staff and reliable shuttle drivers. A few guests encountered unattended desks or poor issue handling, incorrect room assignments, and slow follow-up.

Related guest reviews

10

Eric

Oct 27, 2025

·

Stayed 1 night

Service was excellent especially the front desk. Shana was very helpful and show professionalism and very knowledgeable

6

Felicia

Oct 26, 2025

·

Stayed 3 nights

Staff on duty Thursday October 22-25, was very combative, was answering questions before the actual question was asked very stand off, she was Asian older lady, not corporative at all

10

Felecia

Aug 16, 2025

·

Stayed 2 nights

Room and bathroom is very clean. My check in time is typically after midnight. The night auditor had everything ready for me.

10

Nickolas

Aug 9, 2025

·

Stayed 1 night

Great friendly staff. Airport shuttle was easy to arrange and on time. Hotel was clean and snacks and bar were well stocked.

10

Paul

Apr 14, 2025

·

Stayed 1 night

Staff is excellent and super friendly

10

Wendolyn Delores

Jul 10, 2024

·

Stayed 1 night

The Staff was amazing helpful and courteous Branden was the Desk manager we were there to attend a Funeral and he was very helpful in our time of bereavement. Thank You

10

Amanda

Jun 28, 2024

·

Stayed 1 night

I got a great night sleep before an early flight and the shuttle took me straight to departure. The staff was friendly and answered all my questions. We are staying here again in July!

6

Jamie

Dec 1, 2023

·

Stayed 1 night

Property is a bit dated, but adequate. Our main problem is that they gave away our room! We tried to check in to our already paid for room (1 bedroom suite) and discovered that they already gave it to someone else. We were put in a standard king room and said they could not refund the price difference. Not happy about that at all.

6

angie

Sep 23, 2023

·

Stayed 1 night

The hotel was nice, location great for RDU, shuttle convenient but in the night a fire alarm woke us up and we were directed by an automated system to exit as a fire had been detected in the hotel. We did, in the rain, and the fire truck came and then left and nobody was there to help us figure out what Ho do. No lobby staff, no manager, nobody. We were never told it was ok to go back to our rooms or anything.

10

Mitzi

Sep 13, 2023

·

Stayed 1 night

I had a wake up call set for 5:00. Woke up early and took phone off the hook. Jonathan at the desk called to give me my wake up call and it was busy. He came up to 6th floor and tapped on the door to make sure I was up. So thoughtful!

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Location

Conveniently located near RDU and Brier Creek dining and shopping, with easy access to major roads; many find the area safe and quiet. A few note limited walkability and some traffic noise.

Related guest reviews

10

Virginia

Aug 12, 2025

·

Stayed 2 nights

As expected. I love staying here because it is safe, quiet, and near a lot of dining options. Parking is easy.

10

Sabrina

May 22, 2025

·

Stayed 1 night

In close proximity to the airport We love the option to be able to leave our car during our travels. Always have a pleasant stay

8

Sudheer

Apr 20, 2025

·

Stayed 2 nights

Clean, quiet and convenient stay

10

George

Mar 7, 2025

·

Stayed 1 night

Check in was great. Very friendly and helpful. Suite was very comfortable. We only stayed overnight because we had a 7:00 AM flight the next morning. Very convenient tonRDU (9 minute drive and they also have a free shuttle). We would stay there again.

8

Patricia

Mar 7, 2025

·

Stayed 3 nights

Good location. Close to restaurants and nearby attractions.

10

Virginia

Nov 16, 2024

·

Stayed 2 nights

I like staying here. It is in a great neighborhood. Safe and quiet.

10

Lizeth

Jul 1, 2024

·

Stayed 1 night

Great proximity to the airport

10

Arnel

Jun 4, 2024

·

Stayed 4 nights

Perfect home away from home for business travelers. Solid service and modern, clean accommodations. Within 5-10 minute driving distance from cool coffee shops and restaurants.

8

Melissa Anne

Feb 28, 2024

·

Stayed 3 nights

The hotel is conveniently located near the airport. We were in NC to visit family in Durham and also meet up with family from VA. It worked well as a “home” base for this purpose. Beds are comfortable. The room itself is spacious and lent itself for relaxing place to wind down after a full day. Breakfast was well tended and included many good food choices. Lots of seating options in the lobby from straight back chairs, to high top tables, relaxed cozy chairs, tables for two - definitely something for every situation. Also some outdoor seating with a fire pit table. Many other amenities that we did not use are (pool, laundry, gym, pool table). Nice place

10

Lauren

Feb 26, 2024

·

Stayed 1 night

Convenient location for the airport. Quick checkin. Rooms were clean. Bar has good food options, and the food was good. Wish the bathrooms had a fan/vent.

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Dining

Breakfast earns frequent compliments for variety and the weekday made-to-order omelet station, and the lobby bar is popular for drinks and simple meals. Some guests found breakfast average or inconsistently stocked, and coffee service limited outside mornings.

Related guest reviews

10

Connie

Aug 26, 2025

·

Stayed 2 nights

Gorgeous property. Great food at breakfast. Cocktails and very good food available in the evening at the bar. Bartender Sandra was terrific. nice indoor pool, work out room, pool table and meeting rooms. the hallways leading to the rooms have art on the walls which is a great touch. rooms spacious, well appointed, great shower pressure and hot water. the hotel seemed very upscale for a very reasonable price.Even have a plush bench and telephone on each floor at the elevators. great breakfast. even had omelets to order Mon- Friday. I would stay there again

10

Perry

Jul 29, 2025

·

Stayed 1 night

All went well! Nice, friendly staff and we enjoyed our dinner and the bar area. Breakfast options were solid as well. Room was comfortable, spacious and clean.

8

Steven

May 11, 2025

·

Stayed 2 nights

Breakfast wasn’t very good. Standard subpar buffet. Room was clean. Good for a couple of nights.

10

Ivy

May 5, 2025

·

Stayed 1 night

The hotel was beautiful and the breakfast was delicious!

10

John

Mar 4, 2025

·

Stayed 3 nights

This was one of the best stays I had in that area.. By far the best bang for my buck and I stayed and a few different hotels in the area! They don't come close .. and the complimentary breakfast is a home run !! I will definitely be coming back!!

10

Kathy

Oct 19, 2024

·

Stayed 3 nights

The room was very large and laid out well as a suite. The breakfast options were plentiful. We especially liked the made to order omelets but they aren’t available every day. The outdoor patio and fire pit was very relaxing and inviting. This hotel was a nice surprise to us. Price was also very reasonable.

6

Karen

Sep 5, 2024

·

Stayed 1 night

The indoor pool water was cold, not heated so couldn't use it. The breakfast was advertised on the website as having waffles and sausage. NO waffles or sausage available. I usually stay somewhere else when I come to Durham area for my medical appointments. I probably will go back to the other place as they have a heated pool and a waffle maker. The omelette station was good and the other offerings on the breakfast were good too. Room was clean. Lobby and common areas clean. Nice outdoor patio. Convenient parking. Front check in desk staff needs to be more welcoming. Nice facility but please change your website to be more reflective as to what you have. Why would you have an indoor pool that is not heated? Very disappointed.

10

Audrey

Jul 23, 2024

·

Stayed 1 night

EVERYTHING was great about The Hyatt House!! My husband and I are definitely going back often. The breakfast buffet - The Omelet Station where you can customize your own Omelet - Wonderful! Love the breakfast by far! 5*****

8

Lisa

May 16, 2024

·

Stayed 2 nights

The hotel was kept up well and the staff were very friendly. I have one complaint. I am used to a nice hotel having coffee available, downstairs, all day long. Here they cut off the coffee in am. Breakfast was so so, but usual free fair. There were a lot of restaurants with a few miles, also.

10

Tiffany

May 2, 2023

·

Stayed 3 nights

Staff was wonderful. Pool was clean and surrounding area tons of stuff to do. Continental breakfast was great !

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $270	8 $194	9 $180	10 $223
11 $151	12 $139	13 $201	14 $169	15 $124	16 $178	17 $179
18 $112	19 $189	20 $197	21 $228	22 $198	23 $178	24 $169
25 $112	26 $136	27 $192	28 $137	29 $124	30 $120	31 $120

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $120	3 $120	4 $129	5 $127	6 $199	7 $236
8 $116	9 $120	10 $121	11 $131	12 $137	13 $276	14 $245
15 $122	16 $120	17 $120	18 $120	19 $144	20 $133	21 $159
22 $104	23 $120	24 $120	25 $120	26 $113	27 $129	28 $128
29 $104	30 $120

Hyatt House Raleigh/Rdu/Brier Creek

Prices for Hyatt House Raleigh/Rdu/Brier Creek

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (1 King Bed & Sofa Bed)

Suite, 1 Bedroom (2 Queen & 1 Sofa Bed)

Room, 1 King Bed

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed, Mobility Accessible (With Shower)

Studio, 1 King Bed with Sofa Bed, Accessible Bathtub

Suite, 1 Bedroom (Specialty Larger Suite)

Room, 1 King Bed, Accessible Bathtub

Studio, 1 King Bed, Accessible (With Shower)

Suite, 1 Bedroom, Accessible Bathtub

Room, 1 King Bed, Mobility Accessible (With Shower)

Guest reviews of Hyatt House Raleigh/Rdu/Brier Creek

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt House Raleigh/Rdu/Brier Creek

Considering this hotel for your Raleigh trip?

Prices for upcoming dates