Is parking available at the property?

Free self-parking is available on-site. Limited parking is also provided.

Is breakfast offered at the hotel?

Breakfast is not specifically mentioned, but guests can grab a bite from the grocery/convenience store available on-site.

Does the property allow pets?

The property allows pets in specific rooms only, with a pet fee of USD 25 per pet per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may include elevators and accessible bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is located a 3-minute drive from Lackland Air Force Base Visitor Center and 8 minutes from Lackland Air Force Base. It is approximately 10.1 miles from the River Walk and 10.6 miles from the Henry B. González Convention Center.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool, operational from 10 AM to 10 PM, and an outdoor heated pool.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age is not provided.

Candlewood Suites San Antonio Lackland AFB Area

Average nightly price at Candlewood Suites - San Antonio Lackland AFB Area by IHG by month, last 12 months (USD)
Month	Average price
January	$109
February	$125
March	$153
April	$150
May	$119
June	$135
July	$141
August	$143
September	$157
October	$117
November	$102
December	$106

What guests think

Candlewood Suites - San Antonio Lackland AFB Area by IHG earns praise for clean, spacious suites with kitchenettes and friendly staff near Lackland AFB, while recurring drawbacks include no breakfast, periodic elevator problems, highway noise, and a less appealing surrounding area.

Guests appreciate the indoor pool, free laundry, fitness room, small shop, and nighttime security presence. Suites are roomy and comfortable with full kitchenettes, though some mention highway or upstairs noise and isolated maintenance issues like door hardware, water pressure, or older TVs. Service is frequently described as friendly and responsive, but housekeeping is not daily and towels and trash often require requesting. Expect a practical, self-catering stay suited to longer trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool, fitness room, free laundry, a small on-site shop, and visible security or gated parking are appreciated. Recurring complaints focus on slow or out-of-service elevators and occasional pool closure.

Related guest reviews

10

Miria

Nov 14, 2024

·

Stayed 3 nights

This place was great only issue is that the elevator near me was always out of service

10

Sandra

Jun 6, 2025

·

Stayed 2 nights

Business center was great. Good water pressure. Friendly staff.

10

Scott

Aug 17, 2025

·

Stayed 3 nights

Very clean, modern hotel. Staff was friendly. Issues with the elevator during our stay. One of the elevators was not functioning our whole stay.

10

Sierra

Dec 11, 2024

·

Stayed 2 nights

This place is very nice and clean. They are a kitchenette with two burner stove, fridge, and dishwasher. They have cookware and utensils. They offer games and other kitchen appliances you can borrow. They have a dvd player and dvds you can borrow. A very nice indoor pool and grill area. They have a little snack bar area with free coffee and tea and snacks and frozen meals for sale. You can also buy beers and wine at the front desk. We really enjoyed our stay here and if you are a family waiting for a husband or wife to get out of the military training then this is a great place to spend a few days with your family.

10

Douglas

Apr 28, 2025

·

Stayed 1 night

nice hotel that is far enough from the hustle but close enough to still be able to get around, if needed. stayed here during fiesta and it’s close to stmu. has tesla chargers as well, which was a nice surprise. overall, great stay.

8

Kelica

Sep 14, 2024

·

Stayed 6 nights

This was our second time staying at this hotel. It's very nice and quiet. We had a spacious king-size suite that was clean and comfortable. We reported an issue with the bathroom door not closing properly. We were there six nights and it was never fixed. Although we didn't use them, there are a lot of nice amenities like a fitness room and indoor pool. The sundry area where you can purchase various items including food, snacks, and drinks was nice and well stocked. We travel to San Antonio often to visit family, and we would stay at this hotel again.

10

Yolanda

Jul 2, 2023

·

Stayed 1 night

Amazing property!! Check in was a breeze! Staff is SUPER friendly. Room is huge and clean. Love the bbq pit availability and bbq area with lots of tables and it’s right next to the pool. Love the convenience of having a small shop with meds, drinks, food options and alcohol for purchase. Great Stay!

10

Krystal

Aug 31, 2025

·

Stayed 2 nights

Excellent ! Excellent ! Had a security guard outside. I have absolutely no complaints. Clean, AC unit worked great, no smell to cigarettes ! It was great all around.

10

Carroll

May 17, 2025

·

Stayed 3 nights

Elevator near lobby needs service. Even when working it’s too slow and was not working part of the time. Bath sink did not empty properly and it took two calls to get help. Eventually it was fixed. Upstairs room had two small children and one call to desk got them quieter. Desk staff was exceptional

10

Anissa

Aug 1, 2025

·

Stayed 2 nights

it was a budget for the hotel close to Seaworld and I had no issues with the room. The area was not bad. It was great they had security in the parking lot during the night. I like that it was free parking so I don’t have to pay extra. they have an indoor pool, which is really nice and clean. we stayed three days in the room and I like that it has a kitchen with appliances, a fridge we’re able to put a pack of waters and our leftovers. It’s 30 minutes away from the cantera outlets. we needed a crib for the baby and they gave it to us right away and it’s free.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe rooms and common areas as very clean. A few note odors or pests and that routine housekeeping is limited, with guests often exchanging towels and handling trash themselves.

Related guest reviews

6

Katia

May 14, 2023

·

Stayed 4 nights

I didn't know the rooms where not cleaned for stays less than 7 days. I got in my room and it was a nice room so I was pleased until I look down and found a dead cockroach on the floor.

2

Wesley

Dec 20, 2024

·

Stayed 4 nights

This property was not what I was expecting at all. The building is very very dirty inside and out. The bathroom had a broken drawer and a hook that was ripped off the wall and not replaced. Also no room service so if you need clean towels etc you had to go to the front desk and get them yourself this is not what I was looking for especially for what I paid a night. We paid $707 for 4 nights and got a dirty building, no breakfast and no room service. We’ll never ever stay at a Candlewood suites again.

6

Amin

May 1, 2025

·

Stayed 3 nights

The location is perfect. Super close the Luke visitor center. The staff was really friendly and helpful. My only complaint is that I found a German roach in the bathroom and if there is one there are millions.

10

Patricia

Nov 12, 2023

·

Stayed 2 nights

Very clean hotel, loved it!!

10

Mitchell

Sep 22, 2024

·

Stayed 7 nights

I read a review from someone who stayed here and they said the room was immaculately clean. I couldn't come up with a more accurate description. The common areas were just as clean. The hotel staff were very professional and friendly. We really enjoyed our time staying at the hotel.

10

Kevin

Apr 25, 2025

·

Stayed 3 nights

Room was great, very clean and comfortable.

10

Victor

Sep 9, 2025

·

Stayed 1 night

Very clean and roomy

10

Angela

Feb 22, 2025

·

Stayed 4 nights

Very nice staff and clean rooms

10

Marchelle

Apr 5, 2025

·

Stayed 2 nights

Our stay was wonderful and this hotel was extremely clean, comfortable and welcoming. We felt very much at home and the free laundry was a big plus. When you stay at a hotel you either have those that feel kind of icky and those that are so-so, and then those that you feel completely at ease and comfortable in - Candlewood Suites was the latter!! Would most definitely stay here again!

10

Ana

Jun 1, 2025

·

Stayed 2 nights

Our room was exceptionally clean and well stocked with towels. Beds and counters were clean.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with full kitchenettes and good beds; layouts suit families and longer stays. Some report highway or upstairs noise and occasional maintenance issues such as doors, low water pressure, or dated TVs.

Related guest reviews

8

D

Jul 22, 2025

·

Stayed 1 night

One of the biggest appeals to our family was having a separate bedroom with a door. The apartment style layout is good for traveling with children.

10

Carrie

Sep 13, 2023

·

Stayed 4 nights

We stayed here 4 nights for Air Force BMT graduation. It is in the perfect location for those visiting Lackland AFB. The rooms were quiet, spacious, and clean. The bed was firm but comfortable. It was nice to have a full size kitchenette in the room. Very nice indoor pool and a covered patio to escape the Texas heat while getting some fresh air. Loved having free laundry service! The staff was super helpful and friendly. They were very welcoming and gave great suggestions for local restaurants. My only complaints were the the water pressure in the shower was barely above a trickle and the elevator was broken for most of one day of our stay. We will definitely stay again if we come back to the area.

10

DMarshay

Jul 28, 2024

·

Stayed 2 nights

Great hotel just a little outdated but other than that we enjoyed our stay.

10

Christina

Apr 3, 2025

·

Stayed 2 nights

Our room was perfect, bed was so comfortable! It has everything you need.

10

Ileana

Dec 2, 2023

·

Stayed 3 nights

Very nice spacious room. It wasn’t just a room but it had a kitchen area and a desk suitable for working remotely. Great customer service!

10

Cheryle Ann

Apr 26, 2025

·

Stayed 3 nights

The room was very nice , beds comfy, free coffee in lobby was nice. Only down side was a little noisy at night due to proximity to the highway.

6

Lane

Jun 20, 2025

·

Stayed 4 nights

Staff was nice and courteous, the hotel condition was average to below average. The elevator seemed fairly rickity, and unreliable. Luckily my fiancé suggested we take the stairs. About 10 minutes later, we got a text saying the elevator was out of order. The televisions work, but would be nice to update to a tv with app options, not just cable. Appreciated nonetheless. The bathroom door didn’t close all the way, unless you force it shut. Then to open, you felt like you were pulling the handle off. Bed and linens were good, ac worked, ice machine worked, everything else was about average.

8

Jason

Apr 13, 2023

·

Stayed 2 nights

I liked the kitchenette.

8

Gayla

Jan 17, 2025

·

Stayed 3 nights

Very hard to find and zero amenities around… yet the room was very very nice

10

Anissa

Aug 1, 2025

·

Stayed 2 nights

it was a budget for the hotel close to Seaworld and I had no issues with the room. The area was not bad. It was great they had security in the parking lot during the night. I like that it was free parking so I don’t have to pay extra. they have an indoor pool, which is really nice and clean. we stayed three days in the room and I like that it has a kitchen with appliances, a fridge we’re able to put a pack of waters and our leftovers. It’s 30 minutes away from the cantera outlets. we needed a crib for the baby and they gave it to us right away and it’s free.

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and proactive, with quick responses to issues. Isolated negatives include a canceled reservation, billing error, and unsatisfactory handling of construction noise.

Related guest reviews

10

Ryan

Nov 24, 2024

·

Stayed 4 nights

The front desk staff was amazing. They went above and beyond. I had a scooter that delta lost and they did everything they could to help me out till I got it delivered late that night. I can't say enough about how great the front desk staff was.

10

Cecilia

Jul 11, 2024

·

Stayed 2 nights

The front desk was so nice and accomodating and the lobby was alway spotless and smelled very clean! Rooms were nice and beds were comfy!

2

Justin

Jul 24, 2024

·

Stayed 3 nights

DON\'T BOOK HERE. NO GUARANTEED ROOM. We booked a suite here four months in advance for Air Force BMT graduation. We travelled from Colorado. Upon arrival for check-in, we were told our reservation had been cancelled and they had no rooms available. They were (luckily) able to "comp" us a room in a lesser hotel further away from the base. I\'m still trying to get a partial refund from them.

8

Stuart

Jan 13, 2025

·

Stayed 3 nights

The property was convenient to Lackland Air Force Base, which was where we needed to go. Staff was helpful and friendly. The elevator was out of order during our three night stay. The food and drinks in the little hotel store were pricey.

8

JESSICA MONIQUE

May 18, 2024

·

Stayed 4 nights

Customer service was great, we had a couple of issues but was handled asap.

10

Travis

May 11, 2023

·

Stayed 2 nights

The staff was so amazing, especially Mauricio. He was very engaging and enthusiastic. He made us feel more than welcome. Like we were special guests. Our only problem was the elevator. It was so hot and had an unpleasant smell. That is such a small thing and we would definitely recommend this hotel.

10

Richard

Jan 15, 2025

·

Stayed 1 night

General Manager is great!

2

Jennifer

Dec 19, 2022

·

Stayed 1 night

I got double charged for my stay. Not a happy traveler.

10

Cathy

Jun 11, 2025

·

Stayed 3 nights

Hotel accommodations were excellent for short stay. Staff was wonderful and met all of our needs. Definitely recommend. Will book here again on my next visit.

2

Henok

Jul 27, 2023

·

Stayed 2 nights

They are renovating and they gave us a room next to the construction. The noise was going all day until 10pm. When we complained to front desk we were told that according to city ordinance they can work until 10pm. We had to call the police so they can stop. Horrible customer service. I don’t know how they have 4.5 ratings.

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AI-generated summary based on recent guest reviews

Location

Excellent for Lackland AFB access and highway connections. The immediate area is older with limited walkability and dining options, and some rooms pick up traffic noise.

Related guest reviews

4

Gary

Apr 9, 2025

·

Stayed 3 nights

Terrible area. No restaurants of any quality.

6

YVONNE

Mar 30, 2025

·

Stayed 2 nights

Close to our destination but far from major restaurants. Near by places are dirty once you go down the street, homelessness.

10

PERRY

May 29, 2025

·

Stayed 3 nights

This hotel is by far the newest and nicest place within close proximity to the Luke Gate of JBSA LACKLAND. This is the place to stay if you are attending BMT Graduation. Bring your Airman back to relax and visit. The surrounding neighborhood is older, but the hotel property is safe!

10

Brittani

Apr 7, 2023

·

Stayed 2 nights

Super conveniently located to San Antonio AFB and takes only a few minutes drive to numerous dining and shopping options within San Antonio.

10

DELMAR

Mar 16, 2024

·

Stayed 3 nights

GOOD LOCATION TO MILITARY BASE,

8

Hilary

Aug 11, 2025

·

Stayed 4 nights

The other properties around the hotel are not the greatest

8

Shari

May 30, 2023

·

Stayed 2 nights

Attending airman’s BMT graduation, hotel very close to base. Clean and well staffed (friendly) but could hear some traffic noise while trying to sleep at night.

10

Melanie

Jan 5, 2025

·

Stayed 5 nights

This hotel was great! Clean and spacious for what you need it for, sleep n relax! The staff were so nice and accommodating! Only thing is it is on the highway so no matter what it will be noisy get you earplugs, lol I did and couldn’t hear anything.

10

Troy

Mar 8, 2024

·

Stayed 3 nights

Great place to stay, very close to JBSA-Lackland

10

Zelda

Feb 25, 2023

·

Stayed 3 nights

Very nice,clean,outside grill. Staff was great. Walmart about 10 minutes away. Nothing within walking distance. Quite spot.

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AI-generated summary based on recent guest reviews

Dining

There is no complimentary breakfast or on-site restaurant; offerings are limited to a small shop, though free coffee is available. Many guests drive to nearby eateries or use the outdoor grills and in-room kitchens.

Related guest reviews

10

Dale

Jan 2, 2025

·

Stayed 1 night

Excellent but disappointed that there was no free breakfast or even a free bottle of water. Coffee was free.

8

Doris

Dec 8, 2023

·

Stayed 3 nights

The front desk guy was amazing! Very friendly and helpful. Our room was clean and the bed was very comfortable. The inside of the hotel was very clean. The outside was well lit up at night for walking to your vehicle. Only thing is they do not offer breakfast here.

8

Amy

Oct 17, 2025

·

Stayed 3 nights

No breakfast. Would’ve liked more options for food. Elevator takes forever. Staff was nice. Located 10 minutes drive to lackland AFB. Probably the best hotel option in that area.

8

Stuart

Jan 13, 2025

·

Stayed 3 nights

The property was convenient to Lackland Air Force Base, which was where we needed to go. Staff was helpful and friendly. The elevator was out of order during our three night stay. The food and drinks in the little hotel store were pricey.

8

Judy

Jun 18, 2025

·

Stayed 3 nights

No breakfast

10

Sierra

Dec 11, 2024

·

Stayed 2 nights

This place is very nice and clean. They are a kitchenette with two burner stove, fridge, and dishwasher. They have cookware and utensils. They offer games and other kitchen appliances you can borrow. They have a dvd player and dvds you can borrow. A very nice indoor pool and grill area. They have a little snack bar area with free coffee and tea and snacks and frozen meals for sale. You can also buy beers and wine at the front desk. We really enjoyed our stay here and if you are a family waiting for a husband or wife to get out of the military training then this is a great place to spend a few days with your family.

10

Benjamin

Jul 6, 2025

·

Stayed 4 nights

It was excellent and the hotel staff very professional. The swimming pool was very clean. Nice and comfortable rooms. Very quiet environment. They offer free coffee!!!

10

Yolanda

Jul 2, 2023

·

Stayed 1 night

Amazing property!! Check in was a breeze! Staff is SUPER friendly. Room is huge and clean. Love the bbq pit availability and bbq area with lots of tables and it’s right next to the pool. Love the convenience of having a small shop with meds, drinks, food options and alcohol for purchase. Great Stay!

8

jennifer

Oct 15, 2023

·

Stayed 1 night

Nice here was sad to find out after booking that they Don't Have Breakfast.

10

David

Mar 1, 2025

·

Stayed 2 nights

The people at the front desk were very polite, friendly and efficient. What I didn’t like was no continental breakfast and no vending machines on our floor.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $141	15 $126	16 $128	17 $133
18 $107	19 $127	20 $194	21 $171	22 $133	23 $165	24 $126
25 $114	26 $122	27 $284	28 $256	29 $154	30 $126	31 $130

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $122	3 $252	4 $245	5 $150	6 $198	7 $208
8 $107	9 $145	10 $231	11 $249	12 $146	13 $110	14 $110
15 $107	16 $122	17 $237	18 $241	19 $146	20 $110	21 $109
22 $114	23 $151	24	25 $178	26 $116	27 $114	28 $100
29 $107	30 $116

Candlewood Suites - San Antonio Lackland AFB Area by IHG

Prices for Candlewood Suites - San Antonio Lackland AFB Area by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds

Studio Suite

Suite, 1 Bedroom, Accessible (1 King, Comm, Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Tub)

Studio Suite, 1 King Bed, Accessible (Mobility Tub)

Studio Suite, 2 Queen Beds, Accessible (Mobility Tub)

Suite, 1 Bedroom (1 King, Sofa Bed)

Studio Suite, 1 King Bed, Accessible (Comm, Roll Shower)

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Comm, Tub)

Suite, 1 Bedroom, Accessible (1 King, Comm)

Guest reviews of Candlewood Suites - San Antonio Lackland AFB Area by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites - San Antonio Lackland AFB Area by IHG

Prices for upcoming dates