Hotel Mac
From
$143
/ night
Select dates to see prices and availability
From
$143
/ night
About this property
Smoke-free hotel with free parking, restaurant, and express check-in, located near San Francisco Bay.
Location
Located in Richmond, Hotel Mac is in the historical district. San Francisco Museum of Modern Art and Bill Graham Civic Auditorium are cultural highlights, and some of the area's notable landmarks include Golden Gate Bridge and Muir Woods National Monument. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center.
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Safe-Deposit Box
Location
10 Cottage Avenue, Point Richmond, Richmond, California, United States of America
Room options
4
Superior King Room
Room details
1 King Bed
Sleeps 4
250 ft²
BalconyAir ConditioningHeatingKitchenPatioPrivate Entrance
5
Superior King Suite
Room details
1 King Bed
1 Sofa Bed
Sleeps 4
200 ft²
HeatingSafety Deposit BoxRefrigeratorFireplace
4
Deluxe King Suite
Room details
1 King Bed
1 Sofa Bed
Sleeps 4
200 ft²
BalconyAir ConditioningHeatingKitchenettePatioAccessible by Stairs
3
Single Room with Bathroom
Room details
1 Twin Bed
150 ft²
HeatingSafety Deposit BoxRefrigerator
4
Superior Queen Room
Room details
1 Queen Bed
Sleeps 2
150 ft²
HeatingSafety Deposit BoxRefrigerator
4
Queen Room
Room details
1 Queen Bed
Sleeps 2
150 ft²
HeatingSafety Deposit BoxRefrigerator
4
Deluxe Queen Room
Room details
1 Queen Bed
Sleeps 2
200 ft²
BalconyAir ConditioningHeatingKitchenPatioPrivate Entrance
5
Standard Queen Room
Room details
1 Queen Bed
Sleeps 2
150 ft²
Air ConditioningHeatingSafety Deposit BoxAccessible by Stairs
4
King Suite with Spa Bath
Room details
1 King Bed
1 Sofa Bed
Sleeps 4
200 ft²
HeatingSafety Deposit BoxRefrigeratorSpa BathFireplace
Guest reviews of Hotel Mac
8.2
Very good
Based on 54 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Hotel Mac draws praise for its historic charm, clean and comfortable rooms, and a well-liked on-site Italian restaurant, while its Point Richmond location offers a walkable neighborhood with cafes, live music, and convenient access to local spots.
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What guests think
Hotel Mac draws praise for its historic charm, clean and comfortable rooms, and a well-liked on-site Italian restaurant, while its Point Richmond location offers a walkable neighborhood with cafes, live music, and convenient access to local spots.
Check-in is contactless and code-based; several guests found instructions clear, but others missed a staffed front desk or reported confusing systems. Train and occasional freeway noise are noted, especially in Annex-area rooms, though earplugs are often provided. Recurring maintenance quirks include inoperable fireplaces, small or inconsistent TVs, and limited or weak climate control, and some concerns about gated parking convenience and security. Expect a charming, independent stay with minimal staff interaction and a few trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
The on-site Italian restaurant and bar receive strong praise. Gated parking is available but can be inconvenient and some guests raised security concerns; access across multiple buildings uses contactless codes and there is no traditional lobby.
Related guest reviews
6
John
May 30, 2024
·
Stayed 1 night
Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.
Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.
10
Donna
May 7, 2024
·
Stayed 1 night
Restaurant is excellent
Restaurant is excellent
8
Sheila
Oct 8, 2024
·
Stayed 1 night
Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.
Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.
10
Stephanie
Jul 19, 2023
·
Stayed 5 nights
Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.
Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.
10
Daniel
Oct 31, 2023
·
The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.
The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.
8
Stephna
May 7, 2025
·
Stayed 1 night
A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!
A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!
10
Philip
Dec 15, 2023
·
Stayed 4 nights
Another great stay at the Mac!! Centrally located. Extremely clean and great staff. The restaurant below and bar is extremely good. Highly recommend.
Another great stay at the Mac!! Centrally located. Extremely clean and great staff. The restaurant below and bar is extremely good. Highly recommend.
10
Teresa
Aug 30, 2025
·
Stayed 2 nights
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
10
Rongqing
Jun 10, 2025
·
Stayed 1 night
Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!
Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!
6
John
Jul 6, 2025
·
Stayed 2 nights
This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.
This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are frequently described as very clean and well kept. A few reports note wear or lapses such as rotted wood, a smoke smell, or a room not ready/clean at check-in.
Related guest reviews
10
Timothy
Jun 3, 2025
·
Stayed 1 night
Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.
Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.
10
John
May 22, 2023
·
Stayed 1 night
Very cute room. Hotel had a nice vintage look and feel and was very clean. Check in and check out was automated and very easy.
Very cute room. Hotel had a nice vintage look and feel and was very clean. Check in and check out was automated and very easy.
10
Jordan
Aug 25, 2025
·
Stayed 1 night
This place was quaint and very clean. the bed was comfortable and had great little details around the space.
This place was quaint and very clean. the bed was comfortable and had great little details around the space.
10
Lisa
Mar 20, 2023
·
Stayed 1 night
Beautiful hotel and spotless room with lovely little touches. Contactless check-in instructions were straightforward and we had no issues with anything during our stay. We look forward to staying at hotel Mac again in the future.
Beautiful hotel and spotless room with lovely little touches. Contactless check-in instructions were straightforward and we had no issues with anything during our stay. We look forward to staying at hotel Mac again in the future.
4
Shui-Ay
Sep 18, 2024
·
Stayed 5 nights
One room was not cleaned when we arrive
One room was not cleaned when we arrive
6
Crystal
Jan 20, 2025
·
Stayed 1 night
Room had a lot of rotted wood around the baseboards. Heater took very long to warm up room. But the bed was comfortable! Very convenient check in. Just needs some TLC
Room had a lot of rotted wood around the baseboards. Heater took very long to warm up room. But the bed was comfortable! Very convenient check in. Just needs some TLC
10
Teresa
Aug 30, 2025
·
Stayed 2 nights
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
2
MICHONG
May 14, 2023
·
Stayed 2 nights
We were asked to leave after giving an honest descriptions of the property such as smoked smell in the room which caused us to leave the window open which added loud noise of the train running next the property. Also, what we saw such as a drunk and homeless person next the property. A person who refused give out her name said that they can't help what's outside such as train tacks or the homeless people. We were not asking for the change we simply described the real things we saw which is standard things when you write the reviews. So, they only want the stellar reviews and if not, they will say "this is not for you".
We were asked to leave after giving an honest descriptions of the property such as smoked smell in the room which caused us to leave the window open which added loud noise of the train running next the property. Also, what we saw such as a drunk and homeless person next the property. A person who refused give out her name said that they can't help what's outside such as train tacks or the homeless people. We were not asking for the change we simply described the real things we saw which is standard things when you write the reviews. So, they only want the stellar reviews and if not, they will say "this is not for you".
10
Kathy
Aug 24, 2025
·
Stayed 2 nights
This place is absolutely beautiful. Softest towels ever in a hotel stay. Very clean. Very comfortable bed. Kitchen is cute very clean Love the Kerrig and they offered Decaf coffee Extra blankets and pillows. I recommend this hotel. I feel I got the 5 star room. I scored. Very happy customer.
This place is absolutely beautiful. Softest towels ever in a hotel stay. Very clean. Very comfortable bed. Kitchen is cute very clean Love the Kerrig and they offered Decaf coffee Extra blankets and pillows. I recommend this hotel. I feel I got the 5 star room. I scored. Very happy customer.
10
Stephanie
Jul 11, 2024
·
Stayed 5 nights
Lovely room, good housekeeping, nice restaurant.
Lovely room, good housekeeping, nice restaurant.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are cozy, comfortable, and characterful, with some spacious layouts and occasional kitchenettes or Keurigs. Trade-offs mentioned repeatedly include train noise (earplugs provided), nonworking fireplaces, small/streaming-only TVs, limited outlets or climate control, and minor maintenance issues.
Related guest reviews
8
Karen
May 7, 2024
·
Stayed 4 nights
Room was very clean and check in and communication was excellent. The only complaint would be the shower. There wasn’t a tub, so when you showered, the floor would get all wet. Walls are thin, so you were able to hear other guests quite well. Area is really cute with lots of shop and places to eat within walking distance.
Room was very clean and check in and communication was excellent. The only complaint would be the shower. There wasn’t a tub, so when you showered, the floor would get all wet. Walls are thin, so you were able to hear other guests quite well. Area is really cute with lots of shop and places to eat within walking distance.
8
Sheila
Oct 8, 2024
·
Stayed 1 night
Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.
Our third stay here at this cute hotel for an annual overnight bike trip. We like the gated parking lot and close restaurants options. We previously stayed in main hotel and carriage house; were in Annex 202 this time. Room size is perfectly fine, but a much smaller bathroom in this 'economy' room. Stairs to room have two 90 degree turns, so if you have heavy or big items, consider a different room. AC struggled on a very hot (near 100). Our room was 87 degrees when we arrived at 5pm, and was still 82 at 9pm when we returned from dinner with it on full blast. Very nice that ear plugs are provided, but the train noise seemed less loud than our previous stays. As usual, the contactless instructions were complete and very clear. If it is your first stay make sure to read thoroughly as there is no front desk.
8
Crystal
May 20, 2025
·
Stayed 1 night
The neighbor behind 103 has a really loud dryer
The neighbor behind 103 has a really loud dryer
6
Sallie
Aug 8, 2023
·
Stayed 2 nights
This was our second stay at Hotel Mac. We like the location despite the proximity to freeway and train yard noises. The empty in-room fridge is handy, as is the microwave oven down the hall. Glad that the restaurant on the ground floor has reopened so you can go down to enjoy their AC and have a drink. Room 306 overlooks the parking lot, and has only one window that opens. Since it was unusually hot during our stay, we attempted to turn on the AC using the thermostat in the room which showed it at 81 degrees. When we sent a text to ask about the AC we learned there isn't any, "use the fan in the closet and open the window" was the reply. The TV is a streaming service, so finding local news is not so easy. Also due to limited electric plugs, if you plan to stay here bring a power strip and be prepared to move the furniture and unplug other things (the alarm clock) so you can charge phones and computers. This place must have a problem with trespassers and theft of items in the rooms - we received a stern warning with our check-in instructions that "all items are inventoried during room turnover and any missing items will be charged to your credit card", also "do not let anyone follow you inside - if they say they forgot their check-in code, tell them to ring the doorbell for help." The gated parking lot had two vagrants sitting inside the lot hanging out. We were informed by a friend who lives nearby that they are "regulars" who roam the streets.
This was our second stay at Hotel Mac. We like the location despite the proximity to freeway and train yard noises. The empty in-room fridge is handy, as is the microwave oven down the hall. Glad that the restaurant on the ground floor has reopened so you can go down to enjoy their AC and have a drink. Room 306 overlooks the parking lot, and has only one window that opens. Since it was unusually hot during our stay, we attempted to turn on the AC using the thermostat in the room which showed it at 81 degrees. When we sent a text to ask about the AC we learned there isn't any, "use the fan in the closet and open the window" was the reply. The TV is a streaming service, so finding local news is not so easy. Also due to limited electric plugs, if you plan to stay here bring a power strip and be prepared to move the furniture and unplug other things (the alarm clock) so you can charge phones and computers. This place must have a problem with trespassers and theft of items in the rooms - we received a stern warning with our check-in instructions that "all items are inventoried during room turnover and any missing items will be charged to your credit card", also "do not let anyone follow you inside - if they say they forgot their check-in code, tell them to ring the doorbell for help." The gated parking lot had two vagrants sitting inside the lot hanging out. We were informed by a friend who lives nearby that they are "regulars" who roam the streets.
10
Julie
Jan 17, 2024
·
Stayed 1 night
I was disappointed that we asked for a room with a fireplace and we got it, but it didnt work. I never saw anywhere on line while reserving, that the fireplace was inoperable. Our room was lovely and we enjoyed our stay and would stay again! How can I order a couple Hotel Mac coffee nugs? Those are awesome!!
I was disappointed that we asked for a room with a fireplace and we got it, but it didnt work. I never saw anywhere on line while reserving, that the fireplace was inoperable. Our room was lovely and we enjoyed our stay and would stay again! How can I order a couple Hotel Mac coffee nugs? Those are awesome!!
8
Shirley
Oct 31, 2024
·
Stayed 5 nights
Pros: ambience (charming), on site gated parking, location, on site Italian restaurant and bar, comfortable bed. Cons: no in-room temperature contol that worked, small( (28") TV with no high def, no person to talk to.
Pros: ambience (charming), on site gated parking, location, on site Italian restaurant and bar, comfortable bed. Cons: no in-room temperature contol that worked, small( (28") TV with no high def, no person to talk to.
8
david
Mar 16, 2024
·
Stayed 3 nights
Noisy with the train. Over priced for its location.
Noisy with the train. Over priced for its location.
6
John
Jul 6, 2025
·
Stayed 2 nights
This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.
This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.
6
Tony
May 14, 2025
·
Stayed 2 nights
This is the second time we have stayed there and a few things need to be fixed. Unfortunately the fireplace did not work and that was half the reason we booked that particular room. The TV in the bedroom is way to small and does not have the same channels that the living room TV has. Both remotes needed batteries. The bedroom wall socket cover fell off when my husband went to plug in his phone charger and on the other side of the bed both sockets were full, no place to plug in a charger or anything else. Restaurant was wonderful though.
This is the second time we have stayed there and a few things need to be fixed. Unfortunately the fireplace did not work and that was half the reason we booked that particular room. The TV in the bedroom is way to small and does not have the same channels that the living room TV has. Both remotes needed batteries. The bedroom wall socket cover fell off when my husband went to plug in his phone charger and on the other side of the bed both sockets were full, no place to plug in a charger or anything else. Restaurant was wonderful though.
6
Cynthia
Jan 17, 2025
·
Stayed 1 night
I’ve stayed at Hotel Mack multiple times. First time staying in the Annex. The room was very clean. Some maintenance attention: There were a few burned out lights bulbs, carpet stains, shower door didn’t shut leaving a space for water to leak out. There was a kuerig coffee maker on the desk. However, there was no way to plug it in. I had to move it to a different location in the room to plug it in. The entrance door to the Annex needs maintenance attention. It does not shut and lock properly which is a security concern. If you don’t mind loud train noises, this is the room for you. They do leave earplugs for you in the room.
I’ve stayed at Hotel Mack multiple times. First time staying in the Annex. The room was very clean. Some maintenance attention: There were a few burned out lights bulbs, carpet stains, shower door didn’t shut leaving a space for water to leak out. There was a kuerig coffee maker on the desk. However, there was no way to plug it in. I had to move it to a different location in the room to plug it in. The entrance door to the Annex needs maintenance attention. It does not shut and lock properly which is a security concern. If you don’t mind loud train noises, this is the room for you. They do leave earplugs for you in the room.
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AI-generated summary based on recent guest reviews
Service
Service is largely contactless via codes, texts, and emails; many found instructions clear and communication responsive, but others felt it was impersonal, intermittently unhelpful, or experienced delays with room readiness. Experiences with management vary from friendly and accommodating to frustrating.
Related guest reviews
10
Timothy
Jun 3, 2025
·
Stayed 1 night
Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.
Very nice and clean room. Comfortable! Everything was contactless, so I never saw anyone.
6
John
Nov 10, 2025
·
Stayed 1 night
The room was fine. We never saw any staff. We were in the Carriage House in what is essentially a lovely apartment.
The room was fine. We never saw any staff. We were in the Carriage House in what is essentially a lovely apartment.
6
John
May 30, 2024
·
Stayed 1 night
Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.
Strangest hotel I have ever stayed at. The room itself was clean and comfortable. The TV system was not intuitive at all, it certainly wasnt the typical hotel TV. While the hotel manager offered to come to my room to show me how to use it "once I got all my questions regarding the room together " I did not have time. No interaction with any staff except via text. Parking was in a gated parking area a block away, not very convienent when hauling several bags. You are given 4 different codes - parking lot car gate, parking lot pedestrian gate, hotel main entrance and room door. I am glad when I first left the room I checked to see if my door was locked when I closed it...it wasnt. Took me a bit to figure it out, but I had to press a button on the inside of the door for for to lock. This is an important piece of info that should be given in advance. I could have easily walked away with my door unlocked. Although the parking lot was gated, there were no security cameras visible anywhere. Neighboring parking lots had them. The gated area would be very easy to jump and therefore break in and steal your vehicle. It is a false sense of security. No where to unload at the hotel unless you double park and risk a ticket. You need a code to get in the main hotel door, but the neighboring restaurant has direct access and the elevator is not a keyed, so again a false sense of security. I cannot recommend this hotel and will not stay here again.
6
Alexi
May 18, 2024
·
Stayed 4 nights
Good location and nice room! It would be nice if there was a reception or someone to talk to. Having to call someone is not as convenient and staff was not always friendly or helpful. Nice to be able to walk to coffee shop and restaurants. Overall recommend the place!
Good location and nice room! It would be nice if there was a reception or someone to talk to. Having to call someone is not as convenient and staff was not always friendly or helpful. Nice to be able to walk to coffee shop and restaurants. Overall recommend the place!
10
Daniel
Oct 31, 2023
·
The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.
The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.
10
Lisa
Mar 20, 2023
·
Stayed 1 night
Beautiful hotel and spotless room with lovely little touches. Contactless check-in instructions were straightforward and we had no issues with anything during our stay. We look forward to staying at hotel Mac again in the future.
Beautiful hotel and spotless room with lovely little touches. Contactless check-in instructions were straightforward and we had no issues with anything during our stay. We look forward to staying at hotel Mac again in the future.
10
Randall
Nov 20, 2023
·
Stayed 1 night
Very clean, well-appointed room. The staff/management were great about communicating with me (via both email and text) the check-in procedures (altered a bit because of COVID). And they graciously allowed me to check in early when I arrived ahead of schedule. When I go back to Richmond, The Mac will be my top choice for a place to stay.
Very clean, well-appointed room. The staff/management were great about communicating with me (via both email and text) the check-in procedures (altered a bit because of COVID). And they graciously allowed me to check in early when I arrived ahead of schedule. When I go back to Richmond, The Mac will be my top choice for a place to stay.
8
patricia
Oct 1, 2023
·
Stayed 1 night
The room wasn’t ready at 3pm they were cleaning until 4:30. Every thing else was good.
The room wasn’t ready at 3pm they were cleaning until 4:30. Every thing else was good.
4
Wendell
May 19, 2024
·
Stayed 1 night
The contactless check in is very impersonal.
The contactless check in is very impersonal.
6
John
Jul 6, 2025
·
Stayed 2 nights
This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.
This hotel has three closely-located buildings; the original hotel and then two large-ish buildings across the street which you access from a different avenue (Railroad Avenue). We stayed in the closer Annex building, which appears to have three guest rooms. Our room was perfect, clean, and quiet — even with the railroad running parallel to Railroad Avenue. Two free bottles of water; auto-cup coffee/tea, kitchenette. Very comfortable and cozy room. Recommended that they provide more than the single roll of toilet paper which was already opened and out - could not find another one inside the room. i suspect the room attendant missed that accidentally. Great shower. Comfy bed. I would not recommend the limited-space gated parking; just find some street parking. There is ample street parking on the Railroad Ave side for the two other buildings; parking is sketchy because homeless folks live in the cars in the ample parking, and spend the day tinkering - they were not intrusive, but it was something we were not accustomed to seeing. There is no hotel lobby per se - they do “contactless entry”. We received an email with door and room codes and only communicated with staff through text. Early check in and late check in are available for additional fees, which you may be charged for if you use your door code earlier than check in at 3 pm or after checkout at 11 am, unless you have advance permission. We would stay here again, despite the learning curve.
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AI-generated summary based on recent guest reviews
Location
Set in walkable Point Richmond with cafes, restaurants, live music, and local charm; some mention proximity to the ferry. Downsides include train/freeway noise and occasional activity from homeless individuals near parking areas.
Related guest reviews
10
Thomas
May 24, 2025
·
Stayed 1 night
Richmond Point, of which the Hotel Mac is at its center, is a wonderful little neighborhood.
Richmond Point, of which the Hotel Mac is at its center, is a wonderful little neighborhood.
10
Kim
Nov 26, 2023
·
Stayed 1 night
Close to the Baltic Kiss!
Close to the Baltic Kiss!
10
Stephanie
Jul 19, 2023
·
Stayed 5 nights
Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.
Lovely hotel in a very interesting part of Richmond. Near the ferry to San Francisco. Hotel has convenient parking and nice, clean rooms. I also liked the check-in process, which was done via texts and codes.
6
Sallie
Aug 8, 2023
·
Stayed 2 nights
This was our second stay at Hotel Mac. We like the location despite the proximity to freeway and train yard noises. The empty in-room fridge is handy, as is the microwave oven down the hall. Glad that the restaurant on the ground floor has reopened so you can go down to enjoy their AC and have a drink. Room 306 overlooks the parking lot, and has only one window that opens. Since it was unusually hot during our stay, we attempted to turn on the AC using the thermostat in the room which showed it at 81 degrees. When we sent a text to ask about the AC we learned there isn't any, "use the fan in the closet and open the window" was the reply. The TV is a streaming service, so finding local news is not so easy. Also due to limited electric plugs, if you plan to stay here bring a power strip and be prepared to move the furniture and unplug other things (the alarm clock) so you can charge phones and computers. This place must have a problem with trespassers and theft of items in the rooms - we received a stern warning with our check-in instructions that "all items are inventoried during room turnover and any missing items will be charged to your credit card", also "do not let anyone follow you inside - if they say they forgot their check-in code, tell them to ring the doorbell for help." The gated parking lot had two vagrants sitting inside the lot hanging out. We were informed by a friend who lives nearby that they are "regulars" who roam the streets.
This was our second stay at Hotel Mac. We like the location despite the proximity to freeway and train yard noises. The empty in-room fridge is handy, as is the microwave oven down the hall. Glad that the restaurant on the ground floor has reopened so you can go down to enjoy their AC and have a drink. Room 306 overlooks the parking lot, and has only one window that opens. Since it was unusually hot during our stay, we attempted to turn on the AC using the thermostat in the room which showed it at 81 degrees. When we sent a text to ask about the AC we learned there isn't any, "use the fan in the closet and open the window" was the reply. The TV is a streaming service, so finding local news is not so easy. Also due to limited electric plugs, if you plan to stay here bring a power strip and be prepared to move the furniture and unplug other things (the alarm clock) so you can charge phones and computers. This place must have a problem with trespassers and theft of items in the rooms - we received a stern warning with our check-in instructions that "all items are inventoried during room turnover and any missing items will be charged to your credit card", also "do not let anyone follow you inside - if they say they forgot their check-in code, tell them to ring the doorbell for help." The gated parking lot had two vagrants sitting inside the lot hanging out. We were informed by a friend who lives nearby that they are "regulars" who roam the streets.
8
Stephna
May 7, 2025
·
Stayed 1 night
A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!
A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!
10
Lisa
Oct 2, 2023
·
Stayed 1 night
Cute, clean room with modern updates yet smalltown charm in walkable neighborhood with tons of character, food and hospitality. Highly recommend the Kaleidiscope cafe for coffee and pastries! I did not park or drive so I can't comment on those amenities. It is near railroad so if you are a light sleeper then may have issues although ear plugs were provided!
Cute, clean room with modern updates yet smalltown charm in walkable neighborhood with tons of character, food and hospitality. Highly recommend the Kaleidiscope cafe for coffee and pastries! I did not park or drive so I can't comment on those amenities. It is near railroad so if you are a light sleeper then may have issues although ear plugs were provided!
10
Eric
Jul 3, 2023
·
Stayed 2 nights
It is a period hotel in wonderful downtown Pt. Richmond. There is a nice sandwich breakfast place across thw street, two mexican restaurants, and an italian restaurant opening soon in the same building. The Baltic Kiss has live music and a good bar with good food as well. It is a convenient place to have friends stay coming into town to see music locally and not drive after.
It is a period hotel in wonderful downtown Pt. Richmond. There is a nice sandwich breakfast place across thw street, two mexican restaurants, and an italian restaurant opening soon in the same building. The Baltic Kiss has live music and a good bar with good food as well. It is a convenient place to have friends stay coming into town to see music locally and not drive after.
10
Erica
Nov 17, 2024
·
Stayed 1 night
There are several properties associated with Hotel Mac. We were in the Annex which was a very nice well kept building. It is near a railyard so there was some noise related to that. The hotel provided earplugs which neither myself nor my husband used and we both slept well.
There are several properties associated with Hotel Mac. We were in the Annex which was a very nice well kept building. It is near a railyard so there was some noise related to that. The hotel provided earplugs which neither myself nor my husband used and we both slept well.
10
Teresa
Aug 30, 2025
·
Stayed 2 nights
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
2
MICHONG
May 14, 2023
·
Stayed 2 nights
We were asked to leave after giving an honest descriptions of the property such as smoked smell in the room which caused us to leave the window open which added loud noise of the train running next the property. Also, what we saw such as a drunk and homeless person next the property. A person who refused give out her name said that they can't help what's outside such as train tacks or the homeless people. We were not asking for the change we simply described the real things we saw which is standard things when you write the reviews. So, they only want the stellar reviews and if not, they will say "this is not for you".
We were asked to leave after giving an honest descriptions of the property such as smoked smell in the room which caused us to leave the window open which added loud noise of the train running next the property. Also, what we saw such as a drunk and homeless person next the property. A person who refused give out her name said that they can't help what's outside such as train tacks or the homeless people. We were not asking for the change we simply described the real things we saw which is standard things when you write the reviews. So, they only want the stellar reviews and if not, they will say "this is not for you".
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AI-generated summary based on recent guest reviews
Dining
Guests widely praise the on-site Italian restaurant and bar, and appreciate the variety of nearby breakfast spots and eateries. Overall dining experiences are a strong highlight.
Related guest reviews
10
Cecilia
Nov 17, 2024
·
Stayed 1 night
We enjoyed a lovely dinner at BiamcoVerde, then a wonderful play at Masquers, stayed in a beautiful room, then enjoyed breakfast across the street, and shopping around town. Four thumbs up!
We enjoyed a lovely dinner at BiamcoVerde, then a wonderful play at Masquers, stayed in a beautiful room, then enjoyed breakfast across the street, and shopping around town. Four thumbs up!
10
Donna
May 7, 2024
·
Stayed 1 night
Restaurant is excellent
Restaurant is excellent
10
Daniel
Oct 31, 2023
·
The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.
The good: - gorgeous, tiny period hotel, only 10 rooms. Rooms were comfortable and nicely-appointed with period furnishings. Coffeemaker and fridge, both big plusses. - terrific Italian restaurant and bar. - great location right in the heart of Point Richmond. The bad: - management is pitiful, and that's charitable. The hotel is run by a manager who lives in the hotel. We apparently mortally offended her by asking to check in early, although we told her we were OK with waiting if we could drop off our bags. - a few hours later, when we were able to check in, we used the door code to enter the hotel. We weren't sure where to go (it's not marked), so we asked a housekeeper where the office was. She pointed to a door. We knocked, and the manager opened the door a few inches and said, "This is my personal residence. Why are you here?" I told her we hadn't paid yet. She insisted Expedia had paid, and since we had no interest in spending any more time with this person, we left. - I asked for noon checkout instead of 11, and unsurprisingly got a speech about how this couldn't be done. - at 11.00am and 3 seconds, the housekeeper knocked. We told her we had called an Uber and would be out soon. Clearly the manager had her knock at exactly 11 to make a point. She did. We will never return to the Hotel Mac, and will tell anyone who will listen that (1) this is a terrific place and (2) its management is so bad that it's not worth the effort.
10
Dana
Jun 26, 2023
·
Stayed 1 night
This is our second time at this hotel. We found it by chance last year on a road trip and sought it out again this year on a road trip to look at California colleges. Hotel Mac is a historical hotel with so much charm and character. It is so refreshing to avoid chain hotels and find gems like this. Check in is contactless and easy to navigate with free, convenient parking. The town is walkable and the charm continues there. In a short outing to find dinner, my family saw people going into a play, heard live music and had several choices for dinner including Thai, a taqueria, pizza and a pub. The hotel is very quiet with spacious rooms. We had everything we needed with classic decor and a keurig machine. It was clean with a lovely view of the town. Little Louie’s across the street was delightful for breakfast. Hotel Mac is a diamond in the rough!
This is our second time at this hotel. We found it by chance last year on a road trip and sought it out again this year on a road trip to look at California colleges. Hotel Mac is a historical hotel with so much charm and character. It is so refreshing to avoid chain hotels and find gems like this. Check in is contactless and easy to navigate with free, convenient parking. The town is walkable and the charm continues there. In a short outing to find dinner, my family saw people going into a play, heard live music and had several choices for dinner including Thai, a taqueria, pizza and a pub. The hotel is very quiet with spacious rooms. We had everything we needed with classic decor and a keurig machine. It was clean with a lovely view of the town. Little Louie’s across the street was delightful for breakfast. Hotel Mac is a diamond in the rough!
8
Stephna
May 7, 2025
·
Stayed 1 night
A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!
A cozy room in an historic hotel. Very spacious with a comfortable bed and lovely restaurant right downstairs. The hotel is in the middle of a cute Main Street. Would stay again!
10
Philip
Dec 15, 2023
·
Stayed 4 nights
Another great stay at the Mac!! Centrally located. Extremely clean and great staff. The restaurant below and bar is extremely good. Highly recommend.
Another great stay at the Mac!! Centrally located. Extremely clean and great staff. The restaurant below and bar is extremely good. Highly recommend.
10
Lisa
Oct 2, 2023
·
Stayed 1 night
Cute, clean room with modern updates yet smalltown charm in walkable neighborhood with tons of character, food and hospitality. Highly recommend the Kaleidiscope cafe for coffee and pastries! I did not park or drive so I can't comment on those amenities. It is near railroad so if you are a light sleeper then may have issues although ear plugs were provided!
Cute, clean room with modern updates yet smalltown charm in walkable neighborhood with tons of character, food and hospitality. Highly recommend the Kaleidiscope cafe for coffee and pastries! I did not park or drive so I can't comment on those amenities. It is near railroad so if you are a light sleeper then may have issues although ear plugs were provided!
10
Eric
Jul 3, 2023
·
Stayed 2 nights
It is a period hotel in wonderful downtown Pt. Richmond. There is a nice sandwich breakfast place across thw street, two mexican restaurants, and an italian restaurant opening soon in the same building. The Baltic Kiss has live music and a good bar with good food as well. It is a convenient place to have friends stay coming into town to see music locally and not drive after.
It is a period hotel in wonderful downtown Pt. Richmond. There is a nice sandwich breakfast place across thw street, two mexican restaurants, and an italian restaurant opening soon in the same building. The Baltic Kiss has live music and a good bar with good food as well. It is a convenient place to have friends stay coming into town to see music locally and not drive after.
10
Teresa
Aug 30, 2025
·
Stayed 2 nights
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
A lovely hotel! So comfy, clean, and beautifully decorated. I enjoyed the restaurant downstairs and cafes in the neighborhood. Would definitely stay here again. Highly recommended.
10
Rongqing
Jun 10, 2025
·
Stayed 1 night
Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!
Nice, clean, and surprisingly beautiful room! The restaurant is also amazing!
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AI-generated summary based on recent guest reviews
10
Jaclyn
last week
·
Stayed 1 night
Hotel Mac was fantastic! Great location, fantastic staff.
Hotel Mac was fantastic! Great location, fantastic staff.
2
Victoria
2 weeks ago
·
Stayed 2 nights
Check in was confusing at best- there are many codes to get in to hotel and parking and due to us booking on 3rd party site we missed messages from the hotel..when we went to check in the staff on the phone was not only unhelpful (there is no front desk) but actually seemed upset at us for booking on hotels dot com. We chalked up the rude check in behavior to a bad experience, and moved on....We found that we had booked in the "annex" - be aware even though it says its an adjacent building its on another block and much closer to the very loud train tracks. This was all ok honestly. Later we discovered a major safety issue in the room and asked to move rooms, were told it could be repaired and they could not swap our rooms- the person saying they would come to the room personally (which honestly seemed threatening at that point!) and then were hung up on. We decided to quickly pack and leave and get a different hotel and deal with the rest later as we felt unsafe. Eventually we received a text saying we could move to another room (just for the night lol) while issue was being repaired. I am still in shock at the whole experience. I am familiar with the hotel and was looking forward to having other family stay there when they visit the area later this year, but never again. We have still not heard from the hotel, we requested a refund but I'm sure they will reject it, so will end up eating cost of a 2 night stay.
Check in was confusing at best- there are many codes to get in to hotel and parking and due to us booking on 3rd party site we missed messages from the hotel..when we went to check in the staff on the phone was not only unhelpful (there is no front desk) but actually seemed upset at us for booking on hotels dot com. We chalked up the rude check in behavior to a bad experience, and moved on....We found that we had booked in the "annex" - be aware even though it says its an adjacent building its on another block and much closer to the very loud train tracks. This was all ok honestly. Later we discovered a major safety issue in the room and asked to move rooms, were told it could be repaired and they could not swap our rooms- the person saying they would come to the room personally (which honestly seemed threatening at that point!) and then were hung up on. We decided to quickly pack and leave and get a different hotel and deal with the rest later as we felt unsafe. Eventually we received a text saying we could move to another room (just for the night lol) while issue was being repaired. I am still in shock at the whole experience. I am familiar with the hotel and was looking forward to having other family stay there when they visit the area later this year, but never again. We have still not heard from the hotel, we requested a refund but I'm sure they will reject it, so will end up eating cost of a 2 night stay.
10
Emma
2 weeks ago
·
Stayed 1 night
It was really good i wish my stay was not so quick -some nice Restaurant s in the area -the restaurant that is in the hotel (separate business) sadly closed st 8.30 pm on a Thursday night so sad !
It was really good i wish my stay was not so quick -some nice Restaurant s in the area -the restaurant that is in the hotel (separate business) sadly closed st 8.30 pm on a Thursday night so sad !
8
Kari
Sep 3, 2026
·
Stayed 1 night
My room was not in the main hotel, but in the Annex. The room was clean and comfortable, but not fancy. Couldn't get the TV to work, luckily the wifi was solid. There was some noise from the street outside that was rather annoying, but not the hotel's fault. Check-in was contactless, and I did not see a staff member during my entire stay.
My room was not in the main hotel, but in the Annex. The room was clean and comfortable, but not fancy. Couldn't get the TV to work, luckily the wifi was solid. There was some noise from the street outside that was rather annoying, but not the hotel's fault. Check-in was contactless, and I did not see a staff member during my entire stay.
10
Alissa
Aug 31, 2026
·
Stayed 1 night
Room was clean, check in instructions were clear and fairly easy to follow, everything contactless.
Room was clean, check in instructions were clear and fairly easy to follow, everything contactless.
FAQs about Hotel Mac
Is parking available at the property?
Yes, free parking is available on-site. It is self-parking and does not require a reservation.
What are the check-in and check-out times?
Check-in is available from 00:00, and check-out is at 11:00. Special check-in instructions apply, as there is no front desk. Guests arriving outside normal hours will receive an email with access instructions.
Where is the hotel located in relation to local attractions?
The hotel is located in Richmond, near San Francisco Bay. It is in the historical district, close to notable landmarks such as the Walt Disney Family Museum, San Francisco Museum of Modern Art, Alcatraz Island, and the Golden Gate Bridge.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-05: NO DATA
- 2026-10-06: 163.28605166607667USD
- 2026-10-07: 164.23446166809083USD
- 2026-10-08: 135.13549890411377USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 172.96244129449462USD
- 2026-10-12: 166.13911480249024USD
- 2026-10-13: 139.23289602697753USD
- 2026-10-14: 164.27515615460206USD
- 2026-10-15: 136.05159724334717USD
- 2026-10-16: 162.18963672705078USD
- 2026-10-17: 170.12327509332275USD
- 2026-10-18: 130.3835715914917USD
- 2026-10-19: 146.62053428613282USD
- 2026-10-20: 141.66317625836183USD
- 2026-10-21: 146.62053428613282USD
- 2026-10-22: 146.72135148382569USD
- 2026-10-23: 162.55784538824463USD
- 2026-10-24: 204.21245724121093USD
- 2026-10-25: 172.93784251666258USD
- 2026-10-26: 146.026264230896USD
- 2026-10-27: 146.72135148382569USD
- 2026-10-28: 141.98929902172853USD
- 2026-10-29: 146.62053428613282USD
- 2026-10-30: 162.33224779797362USD
- 2026-10-31: 172.7417050548706USD
- 2026-11-01: 136.62340717147828USD
- 2026-11-02: 139.09043096835327USD
- 2026-11-03: 143.51787600872802USD
- 2026-11-04: 139.64176481884766USD
- 2026-11-05: 146.90127299151612USD
- 2026-11-06: 183.72196733172606USD
- 2026-11-07: 181.7111374893799USD
- 2026-11-08: 136.33295435375976USD
- 2026-11-09: 157.4605045109253USD
- 2026-11-10: 155.6603274706421USD
- 2026-11-11: 149.374549550354USD
- 2026-11-12: 145.1541241824951USD
- 2026-11-13: NO DATA
- 2026-11-14: 178.38011597698974USD
- 2026-11-15: 143.49026250637817USD
- 2026-11-16: 145.00062231188966USD
- 2026-11-17: 150.50822339239502USD
- 2026-11-18: 149.69754593273925USD
- 2026-11-19: 144.9578321194458USD
- 2026-11-20: 165.86617487164307USD
- 2026-11-21: 178.41558837658692USD
- 2026-11-22: 231.94936575024414USD
- 2026-11-23: 154.44986833746339USD
- 2026-11-24: 145.249221133667USD
- 2026-11-25: 149.97917788983153USD
- 2026-11-26: 148.45681930895995USD
- 2026-11-27: 155.267691810791USD
- 2026-11-28: 178.0145527150879USD
- 2026-11-29: 137.92863687539673USD
- 2026-11-30: 139.06035243484496USD
- 2026-12-01: 152.69981646038818USD
- 2026-12-02: 144.9424578833008USD
- 2026-12-03: 149.11031882366945USD
- 2026-12-04: 162.63566135443116USD
- 2026-12-05: 182.5110272168579USD
Check-in time starts at15:00Check-in time ends at23:59Check-out time ends at11:00
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: USD 150.00 per accommodation (varies based on length of stay) plus USD 150.00 one-time cleaning fee; Service animals are exempt from fees;
Front Desk Services
An adult age 18 or older must assume all liability for the booking. There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Rollaway bed fee: USD 50.0 per stay; No cribs (infant beds) available
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Safe-Deposit Box
Services
Housekeeping
Safe-Deposit Box
Express Check-In/Check-Out
Parking
Parking
Free Parking
Parking Onsite
General
Room Service
Restaurant
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi