The Fives Downtown Hotel - Curio Collection by Hilton

$101

/ night

Avg. for October

The Fives Downtown Hotel - Curio Collection by Hilton - Image 1

The Fives Downtown Hotel - Curio Collection by Hilton - Room

The Fives Downtown Hotel - Curio Collection by Hilton - View from room

The Fives Downtown Hotel - Curio Collection by Hilton - Reception

Prices for The Fives Downtown Hotel - Curio Collection by Hilton

Select dates to see prices and availability

$101

/ night

Avg. for October

Monthly average prices

Nightly prices at The Fives Downtown Hotel - Curio Collection by Hilton average $93 in June, the cheapest month, and $180 in December, the most expensive, based on the last 12 months.

Average nightly price at The Fives Downtown Hotel - Curio Collection by Hilton by month, last 12 months (USD)
Month	Average price
January	$175
February	$179
March	$152
April	$131
May	$105
June	$93
July	$113
August	$104
September	$97
October	$101
November	$125
December	$180

Most expensive: December (~$180)

Cheapest: June (~$93)

About this property

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a 24-hour fitness center. Additional amenities at this Art...

Amenities

Business amenities

Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Free valet parking is available onsite.

Dining

Grab a bite at Mercatto, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 133 individually decorated guestrooms, featuring microwaves and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

Location

With a stay at The Fives Downtown Hotel - Curio Collection by Hilton, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Central Square. This luxury hotel is 0.5 mi (0.8 km) from Quinta Alegría Shopping Mall and 0.8 mi (1.3 km) from Mamitas Beach.

What's nearby

Quinta Avenida(0.1 miles)
Playa del Carmen Main Beach(0.1 miles)
Founders Park(0.1 miles)
Chabad Playa del Carmen(0.2 miles)
Portal Maya(0.2 miles)
Paseo del Carmen(0.2 miles)
Mercado Playa del Carmen(0.2 miles)
Playacar Beach(0.3 miles)
3D Museum of Wonders(0.3 miles)
Plaza Paraiso(0.3 miles)
Playa del Carmen Maritime Terminal(0.3 miles)
Frida Kahlo Museum(0.3 miles)
Central Square(0.3 miles)
Calle 12(0.4 miles)
Riviera Gran Casino(0.4 miles)
Cozumel Intl. Airport (CZM)(21 miles)
Cancun Intl. Airport (CUN)(35.2 miles)
Tulum Intl. Airport (TQO)(65.9 miles)

Laundry service
Elevator / Lift
Business Center
Valet Parking
Multilingual Staff
Luggage Storage

Show all

Location

Avenida 10 Calle 2, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico

Quinta Avenida (0.1 miles)

Playa del Carmen Main Beach (0.1 miles)

Founders Park (0.1 miles)

Chabad Playa del Carmen (0.2 miles)

Portal Maya (0.2 miles)

Paseo del Carmen (0.2 miles)

More location info

Room options

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Room details

1 King Bed

and

2 Queen Beds

Sleeps 4

1032 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Outdoor Private Spa Tub

Private Spa Tub

Premium Penthouse, 2 Bedrooms

Room details

1 King Bed

Sleeps 6

Air Conditioning

Wi-Fi (Free)

Refrigerator

Private Pool

Deluxe Room, 1 King Bed, Courtyard View

Room details

1 King Bed

Sleeps 2

391 ft²

Air Conditioning

Wi-Fi (Free)

Microwave

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Refrigerator

Outdoor Private Spa Tub

Private Spa Tub

Superior Room, 1 King Bed, Courtyard View

Room details

1 King Bed

Sleeps 3

463 ft²

Air Conditioning

Wi-Fi (Free)

Microwave

Suite, 1 King Bed (Mezzanine Residence)

Room details

1 King Bed

Sleeps 2

961 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Junior Suite, 1 King Bed

Room details

1 King Bed

Sleeps 3

427 ft²

Air Conditioning

Wi-Fi (Free)

Microwave

Deluxe Room, 2 Double Beds, Bay View

Room details

2 Full Beds

Sleeps 4

Air Conditioning

Wi-Fi (Free)

Microwave

Suite, 1 Bedroom, Terrace (1 King Bed)

Room details

1 King Bed

Sleeps 2

534 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Suite, 1 Bedroom, Partial Ocean View

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Refrigerator

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Room details

1 King Bed

and

2 Queen Beds

Sleeps 4

1067 ft²

Air Conditioning

Wi-Fi (Free)

Refrigerator

Guest reviews of The Fives Downtown Hotel - Curio Collection by Hilton

8.3

Very good

Based on 837 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At The Fives Downtown Hotel - Curio Collection by Hilton, travelers consistently praise the walkable, central location near Fifth Avenue and the beach, plus a striking rooftop infinity pool with city-and-sea views that becomes a trip highlight.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Many describe spacious, comfortable suites and generally friendly staff. Common downsides include significant noise from nearby venues and the rooftop, occasional maintenance and infrastructure issues (slow or broken elevators, weak air conditioning, hot water or Wi-Fi glitches), and inconsistent housekeeping or room readiness. Expect a lively, urban base that suits travelers prioritizing location and a great rooftop over quiet nights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop infinity pool and bar are highlights with great views and a hot tub, but loungers often require payment or are scarce during private events, and elevators are frequently slow or out of service. Guests also note paid parking and some wear or repairs needed around the pool area.

Related guest reviews

Julian

Jun 3, 2024

Stayed 3 nights

Good large room with a comfortable bed. The room wasn’t very clean. Dusty and dirty floors and bedsheets had remnants of previous guests. Went to use the roof top pool area and found out the sun loungers were 250USD each and no real seating for guests. Didn’t feel Particularly welcomed by staff and we received a note through our door early morning before check out welcoming the next guests and offering a welcome hamper. Not great considering that wasn’t something we received on arrival and we hadn’t even checked out yet!

jonathon

Oct 29, 2025

Stayed 2 nights

The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.

MICHAEL

Apr 12, 2023

Stayed 3 nights

Incredible!!!! Great location, great food. Beautiful rooftop and concierge. Only issue is they rent day passes to outside guests for rooftop. So it’s challenging finding a chair.

Nicholas

Dec 23, 2024

Stayed 5 nights

Getting towels and coffee was impossible. The toilet ran the whole trip. The windows are poor and it’s loud. The pool was constantly closed for private parties.

Luis

Dec 26, 2022

Stayed 19,349 nights

The hotel is nice but there were negative and unpleasant drawbacks: - There is music until 12 am and you cannot sleep because it is heard in the rooms. If you want to rest, you won't be able to. We filed the complaint and no one attended to it. finally we couldn't sleep well One of the two elevators broke down and going up or down the floors became chaos. They only provide courtesy soap and water the first two nights. then they charge it or you must take it

mark

Jan 19, 2025

Stayed 1 night

Elevators don’t work very well very slow.

casey

Nov 16, 2025

Stayed 1 night

Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic

Mai Houa

Apr 17, 2024

Stayed 3 nights

Cons - super slow elevators and rooftop main pool never had open lounges. PROS - a block from 5th ave, less than 2 blocks from ADO station, one of the few hotels with decent size infinity pool and rooftop hot tub.

James

Dec 9, 2025

Stayed 7 nights

Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.

Giovanni

Nov 30, 2025

Stayed 3 nights

It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5

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Cleanliness

Cleanliness is generally good, with many reporting tidy rooms and daily service, but there are recurring lapses such as dusty floors, stained linens or furniture, and windows or bathrooms needing better attention. Housekeeping timing can be slow or missed on some days.

Related guest reviews

Julian

Jun 3, 2024

Stayed 3 nights

Victor

Nov 28, 2025

Stayed 1 night

Personal muy amable, habitaciones amplias cómodas y limpias. A una calle de la Quinta Avenida

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Ariana

Nov 25, 2025

Stayed 1 night

The hotel was in a corner right behind the Main Street that has all the shopping, dinners, night clubs, and so much more! It was very clean! Beds were super comfortable and loved the presentations of the room.

Americo

May 28, 2023

Stayed 2 nights

Everything was good only 2 think I didn’t like, I had to pay for parking and the sheets had a huge stain it look like they didn’t change them

Catalina

Mar 25, 2025

Stayed 5 nights

The hotel is dated. We have a leakage under the toilet. It was reported but never fixed. The room had a stained sofa. Not to mention the hotel was closed by the Mexican authorities. Signs of Clausurado were all over. Although the staff did their best under the circumstances. This is not a 4 start hotel

Rachel

Feb 11, 2024

Stayed 14 nights

Roof top pool was beautiful! Our room was comfortable and cleaned daily. Our house keeper was helpful and friendly and did a wonderful job to our room. Having a coffee shop and pharmacy downstairs was convenient. Will come again

alice

Apr 23, 2025

Stayed 1 night

Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.

Taisha

Apr 28, 2024

Stayed 6 nights

THIS HOTEL IS A SCAM!!!! Nothing like the pictures, rooms are dirty, overpriced food, the staff communication sucks, they tell you 5 different things, I stayed here with my family my husband and 2 boys, one 7 years old and the other 10 months old, I wanted breakfast and they tell us we have to get room service at 11am we waited from 9am-11 to order, when we called they said kitchen was closed and that they didn’t have breakfast because they were only serving lunch, by then my kids were starving and crying because they staff have no idea what they’re saying, that wasn’t our first complaint, that night when I arrived to the hotel the room they gave me was DIRTY! Bedsheet DIRTY! Bathroom dirty, mirrors dirty, the couch where my son was supposed to sleep on DIRTY, I wish I can upload the pictures to aware people of where they’re staying!! This place is not safe at all. I am very confused of how this hotel have 8.8 excellent reviews when it’s definitely trash!! I stayed one night and they penalized me because I did early checkout by charging me for 2 nights. They didn’t have any empathy and didn’t seem to care about me or my kids being uncomfortable didn’t offer to resolve the problem and also gave a hard time checking me out by saying I may have to pay for the whole week even if I leave early.. Eduardo at front desk, tried to say that my husband was lying about the what it looked like bedbug bites. This was all in just ONE NIGHT! Just imagine staying here for 5 nights. NIGHTMARE!

EBRU

Nov 8, 2025

Stayed 1 night

Clean room, great location, hilton signature

Amanda

Jun 2, 2025

Stayed 1 night

This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, modern, and comfortable, but noise from the rooftop and nearby nightlife is a recurring issue, and some guests report AC/humidity problems or allocation mismatches. Wi-Fi reliability and in-room features (like TV sound) can be inconsistent.

Related guest reviews

cory

Nov 14, 2025

Stayed 3 nights

Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.

Charlotte

Nov 14, 2024

Stayed 7 nights

Vi boede 1 uge på hotellet, det ligger godt placeret, dejlige værelser, dejlig pool på taget. De skulle have ofret lyd isolerende glas på værelserne ud mod gaden.

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Kim

Nov 22, 2025

Stayed 3 nights

The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street

Nidia Karina Fletes

Jun 3, 2024

Stayed 3 nights

The rooms are nice and moderns but if you happen to be on the 4th floor is too noisy all day and until 12pm as the roof top has aot of activities a restaurant a bar a swiming pool so a day ypu hear chairs neing pulled, steps people runnjng. The rooftop floor diesnt help its wood and it crunches and make a lot of noise. Also the cleaning there was some garbage on the elevator for 2 days so no one sweeps it daily.

Heidi

May 22, 2025

Stayed 7 nights

The roof top with the pool and bar was excellent!!! We had the main television without volume. Asked to have it looked at 5 separate times,was never repaired. Very,very loud music beside at night,hard to sleep!!!

Carlo

Jun 15, 2025

Stayed 3 nights

This is not a 5-star or even a 4-star hotel—3 stars at best. Unfortunately, it’s the worst Hilton property I’ve ever stayed at. The staff is courteous and friendly, but ultimately ineffective. We stayed for three nights and were unable to rest during any of them. The location is excellent—close to beaches and shops—but that also means loud nightlife nearby, which isn’t the hotel’s fault. What is their responsibility, however, is the subpar air conditioning system and their complete unwillingness to address it. Upon arrival, we paid extra for a suite upgrade when I should have received a complimentary Honors Gold upgrade. From the start, our room was uncomfortably hot. Despite setting both thermostats to the lowest possible setting, the temperature never dropped below 22°C—while it was over 32°C outside. It appears the hotel limits AC performance, likely to cut energy costs. Cheap! Unlike a 5 or 4-star hotel would and should do. We complained four times. The first time, someone inspected the vents and said it should improve—nothing changed. The next three times, we received empty promises and no action. I understand preferring cooler temperatures may be subjective, but this wasn’t about comfort—it was about basic livability. I couldn’t sleep a single night. The sheets were soaked with sweat. Despite repeated complaints, nothing was done. This is a hotel-wide issue. Friends of ours in another room, who typically tolerate warm temperatures, found theirs unbearable.

samantha

Mar 12, 2025

Stayed 4 nights

Paid for a 2 queen room, but the room they gave us only had 1 kingsize bed and a pullout couch. The 2 queen bed was the specific reason I booked this hotel, just to be let down and told that the 2 queen be option wasn't available. Loud construction out front so it was hard to sleep in. The hotel is close to 5th ave, and a short walk to the beach.

Jonas

Nov 29, 2024

Stayed 3 nights

Were without internet almost 2 days. And we needed it to work.

Marcos P

Jan 7, 2026

Stayed 2 nights

Quarto muito amplo e confortável

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casey

Nov 16, 2025

Stayed 1 night

Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as warm and helpful across bars, housekeeping, and management, yet front-desk experiences vary—some report slow or problematic check-in and poor follow-through on complaints.

Related guest reviews

cory

Nov 14, 2025

Stayed 3 nights

Mahmoud

Aug 31, 2025

Stayed 10 nights

Good location great service

DAVID N HARPER

Aug 10, 2023

Stayed 1 night

The property did not have our room ready when we arrived. They said 1/2 hour, no problem. We went to the restaurant ate had drinks, 1/12 glhour later still no room. It took another 45 minutes to get the room, Then it was not the class of room we booked and paid for. It was supposed to be a superior room large 2 sink bathroom. When I went to the desk I was told we had 2 sinks lol, ahhh no they put us in the deluxe type and refused to admit it was not what we paid and the manager seriously was a jerk….

wayne

Feb 28, 2026

Stayed 7 nights

From check in to check out was a disaster. Firstly arrived at 1am and took over an hour to find my registration and check me in although i was the only person checking in. Secondly we were awaken at 8am by ridiculously loud noises only to be told it was from an adjacent building and they only recently informed and could do nothing. i decided to leave but was charged a 1 night penalty for cancelling my reservation. Can you believe this from HILTON? In fact the first night charges should have been waived.

LEE

Aug 31, 2025

Stayed 2 nights

Staff was amazing

Flemming

Jul 14, 2024

Stayed 3 nights

Check-in was not Hilton standard Limited customer focus !! Too many - do it yourself issues Bars and pool area open at restricted times Lift is old and not working properly Breakfast was good Apart from front desk the service was good

Ricardo

Feb 29, 2024

Stayed 2 nights

Terrible experiencia, al llegar me dijeron que “no les había llegado la reserva” y que el hotel estaba lleno y que ud disculpe… Pero que me hacían el gran favor de prestarme las instalaciones como la alberca y las salas pero que tenía que buscar otro hotel… Después de alzarle un poco la voz (solo así me hicieron caso) al supuesto gerente EDUARDO (que se notaba que no lo era por inepto y grosero) me dejó ahí hablando solo como si fuera un loquito sin derecho a reclamar, luego contacté a Hoteles.com para reportar el caso y ahí sí me resolvieron super amables, un 10 para ellos. Cuando los sinvergüenzas del hotel vieron que se empezó a escalar el asunto ahí si me empezaron a ofrecer soluciones reales. Al final hoteles.com me consiguió hospedaje en el grand hyatt, que es el doble de caro, respetándome la tarifa, pero perdí más de 3 horas (ya no pude ir a la playa) y un tremendo coraje con la gente inepta del Fives, que ni un agua me ofrecieron en todo ese tiempo. Ojalá le que hoteles.com le cobre la diferencia de tarifa y los penalicen para que esto no le vuelva a pasar a nadie. Vergonzoso.

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Joyanne

Mar 19, 2025

Stayed 5 nights

We stayed at the Fives Downtown last week and could not have been more pleased or treated better. From our beautiful and spacious two-bedroom suite to the stunning views from the rooftop infinity pool, to the warm service we received from the staff — we loved it all. As a family of five (husband and I and three kids) travelling to Mexico for the first time, we were anxious about whether or not the accommodations and location would suit our family, but they did. The hotel walkability is perfect walkable distance to many attractions and kid-friendly restaurants. Easy and walkable access to the ferry, the ADO Bus and taxis. Cleaning service for our rooms was superb, and Ernesto, the GM/director of operations made sure we had everything we needed, gave us recommendations on activities for the kids, and even helped us locate one of our kid’s missing backpacks that we accidentally left in a cab. He even gave our kiddos some food pellets to feed the turtles in the hotel lobby. Nice touch! We also want to thank Nicole, Adrian and Israel, who warmly greeted and waited on our family each morning for breakfast at the hotel restaurant (Mercatto). We honestly could not have asked for a better stay in Playa Del Carmen. Would highly recommend!!!

Juan

Aug 9, 2025

Stayed 1 night

Great service

casey

Nov 16, 2025

Stayed 1 night

Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic

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AI-generated summary based on recent guest reviews

Location

Excellent central location a block from Fifth Avenue, the beach, the ADO bus station, and the Cozumel ferry, making it easy to walk everywhere. The tradeoff is noticeable street and nightlife noise for some rooms.

Related guest reviews

Ana

Nov 16, 2024

Stayed 1 night

We had a good time. Perfect location to 5ta Ave, restaurants & close to ferry. Will definitely come back.

Alexander

Mar 21, 2025

Stayed 1 night

Great location!! Excellent valet.. close to everything

Kim

Nov 22, 2025

Stayed 3 nights

The room was really nice and the bed fantastic. The pool is awesome and the location is great. Close to ADO bus station and 1 min walk to Main Street tourist street

Ariana

Nov 25, 2025

Stayed 1 night

Juan

Aug 23, 2025

Stayed 4 nights

Very easy to go walk around 5th Avenue and convenient to drive to Xcaret parks.

Eddie Yan

Jan 24, 2024

Stayed 4 nights

The location is the best. Less than 5 minutes walk to ADO station without taking the taxi and 1 block to 5th Ave. It's in the heart of Playa Del Carmen. No need to take a taxi anywhere.

JAE WOOK

Jan 2, 2026

Stayed 2 nights

플레야에서 숙박한다면 강추요^^ 루프탑수영장 야경최고구요 메인거리인 5번가도 한블럭앞이라 가까워좋아요~

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Rogelio

Mar 12, 2023

Stayed 7 nights

The service and the facilities are good and clean. The surrounding area is so noisy, and the rooms doesn’t have noise canceling windows.

Alexander

Mar 2, 2025

Stayed 2 nights

A must stay. Excellent location. Beach is literally a short block away!! Main Street with all restaurants a block away. Rooftop bar is a must. Valet was awesome.

Jose

Feb 25, 2025

Stayed 9 nights

Great location , walking distance to everything . Hotel needs a lot of work , very noisy street

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Dining

On-site dining draws mixed feedback: several enjoyed breakfast and rooftop meals and drinks, while others found breakfast limited or poor and drinks overpriced or weak.

Related guest reviews

JIN WOO

Jun 5, 2023

Stayed 3 nights

rooftop pool is very nice, staff is nice, but breakfast is so so.

Erik

Jan 29, 2024

Stayed 5 nights

The location of this property is great for shopping and nightlife. It’s close to the Cozumel ferry which is also a bonus. The whirlpool tub is a jetted tub on the deck, we were expecting a hot tub but ended up enjoying the jetted tub but it is small. Barely fits 2 people. The room was a good size but a little run down. Sliding pocket doors very hard to close, but has to be closed at night because of a lose window and whistling wind all night. Shower door leaks water all over the floor. The drinks are weak at the pool bar and the restaurant downstairs. The drinks are also $20-$22 USD so I’d expect to taste the booze. Food was bland at the pool bar and downstairs restaurant. Check in & out we’re good.

Patrica Costello

Sep 8, 2025

Stayed 5 nights

The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses.

Maria

May 30, 2025

Stayed 5 nights

Todo nos gustó, excelente servicio, y además todo lo que queríamos visitar está muy cercas del hotel y aparte la los desayunos y el servicio en el restaurante, muchas Gracias !!😊

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Rafael

Jul 18, 2024

Stayed 2 nights

El hotel es de Hilton, ya eso lo hace estar bajo ciertos parámetros de mantener su calidad. En la quinta avenida. Taxis al lado. Los cuartos super cómodos, cama espectacular, baño hermoso y amplio. La atención del personal 10/10. Le rooftop bueno, si hace falta un poco de mantenimiento sobre el piso, pero eso no le quita merito a ser una muy buena opción para pasar el día y la noche. El restaurante del rooftop con su terraza, muy bueno, comida excelente, personal increíble. Arturo 11/10, además Cristina del lobby 11/10. Da gusto con personal así. Volvería si

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Tamar

Mar 29, 2025

Stayed 4 nights

Great overall. Included breakfast

Flemming

Jul 14, 2024

Stayed 3 nights

Edoardo

Dec 15, 2023

Stayed 2 nights

Well positioned close to the pedestrian area, nice rooms, nice breakfast

James

Dec 9, 2025

Stayed 7 nights

Perfect location, wasn’t crazy about the breakfast, pool was okay, the platform needs fixing by the pool.

Sara

Jun 18, 2025

Stayed 6 nights

The rooftop is amazing. Really great service. Good drinks and delicious food.

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AI-generated summary based on recent guest reviews

JULIA

Jul 25, 2026

Stayed 1 night

Location great but otherwise not worth the money. No activities, musty smell in room. Staff need to be more customer orientated.

Theodore

Jun 28, 2026

Stayed 5 nights

The 1st thing I liked about the property was the location! It’s close to everything. The ferry station, 5th avenue shopping and clubs! 2 nd was how clean and well maintained the property is. 3 rd was the staff very friendly and helpful. Love the bartenders at the Rooftop Bar! It was nice you could order food from there. The food and drinks were great! The taxi station was a nice amenity!

Nicole

Jun 20, 2026

Stayed 1 night

Great hotel in PDC. It's getting older and you can see some wear in the rooms and spa areas but it's quiet for how central it is (we had a room facing the interior courtyard). Most hotels around here have so much noise from nearby clubs. The rooftop, spa and coffee shop are nice amenities.

Ilya

Jun 2, 2026

Stayed 1 night

Great hotel, right by 10 Ave.

Carlos

Jun 1, 2026

Stayed 3 nights

Just finished a solo trip and was my first time staying at this hotel. The staff was completely outstanding rooftop staff breakfast staff super nice would absolutely stay here again. Traveled by myself and been to Playa many times one block away from the walking street gorgeous gorgeous pool area. I would honestly say the only thing that lacked a little bit was the Jim, breakfast was good and 100% really happy with my choice of the hotel.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about The Fives Downtown Hotel - Curio Collection by Hilton

Is parking available at the property?

Yes, parking is available at the property. There are both covered and limited self-parking options, with a surcharge of USD 18 per night. Valet parking is also offered for free.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 19 to 22 for adults and USD 9.5 to 11 for children.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of USD 25 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

The standard check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in is available for a fee of USD 50, subject to availability. Guests must contact the property at least 72 hours before arrival to make arrangements for check-in.

What accessibility features are available for guests with disabilities?

The property is not wheelchair accessible, and it features elevators and step-free entrances. However, it does not specify wheelchair-accessible facilities in public areas or rooms.

Where is the property located in relation to key landmarks?

The property is centrally located in Playa del Carmen, just steps from Quinta Avenida and within a 10-minute walk of Central Square. It is approximately 0.5 miles from Quinta Alegría Shopping Mall and 0.8 miles from Mamitas Beach.

Does the property have a swimming pool?

Yes, the property features 2 outdoor pools. The operational hours are not specified, but guests can enjoy the pools year-round.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified in the provided information.

What are the policies regarding extra beds and cribs?

The property does not specify whether it offers cribs or extra beds, and any requests for additional sleeping arrangements may require advance confirmation.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your Playa del Carmen trip?

What do room rates usually look like at The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen?

Over the next 60–90 days, room rates at The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen typically land around $120 a night for two guests, ranging from $117 to $154.

When is the quietest time to visit The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen?

The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen is quietest in August, while September is the busiest month for demand; plan for fewer crowds in early summer if you prefer a calmer visit.

Which month is the cheapest to stay at The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen?

June is the cheapest month to stay at The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen, averaging $114 a night, while December is the priciest at $218. The quietest month (August) differs from the cheapest month, so lower crowds don't always mean the lowest rates.

What nearby attractions and vibes should I expect at The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen?

The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen sits in Quintana Roo steps from Quinta Avenida, Playa del Carmen Main Beach and Founders Park, making it easy to walk to shopping, galleries and the waterfront. The property leans into Luxury and Spa / Relaxation themes, so it suits travellers looking for pampering after time on the sand or exploring Paseo del Carmen.

How do prices at The Fives Downtown Hotel - Curio Collection by Hilton compare with other hotels in Playa del Carmen?

The Fives Downtown Hotel - Curio Collection by Hilton is cheaper than 2 of 12 comparable hotels nearby, with a typical median of $148 a night versus about $75 for peers.

How does the nightly price at The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen compare to recent weeks?

The current price at The Fives Downtown Hotel - Curio Collection by Hilton in Playa del Carmen is $103 per night for 2 guests, which is low for this hotel: about 15% below its $120 average over the last 60 days. Most nights over that period fell between $107 and $143.

Prices for upcoming dates

October 2026

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $109	10 $105
11 $104	12 $104	13 $103	14 $103	15 $103	16 $102	17 $102
18 $101	19 $103	20 $103	21 $103	22 $104	23 $102	24 $99
25 $98	26 $100	27 $99	28 $99	29 $99	30 $102	31 $99

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-09: 108.7550934867859USD
2026-10-10: 105.12894789733888USD
2026-10-11: 104.0858463043213USD
2026-10-12: 104.0858463043213USD
2026-10-13: 103.27103216171265USD
2026-10-14: 103.04718926086426USD
2026-10-15: 103.04718926086426USD
2026-10-16: 101.87285379486084USD
2026-10-17: 102.06437969207764USD
2026-10-18: 100.63596129379273USD
2026-10-19: 103.07511299819947USD
2026-10-20: 103.27103216171265USD
2026-10-21: 103.07511299819947USD
2026-10-22: 104.0858463043213USD
2026-10-23: 102.06437969207764USD
2026-10-24: 99.0822065979004USD
2026-10-25: 98.07146474456788USD
2026-10-26: 100.07292233657837USD
2026-10-27: 99.0822065979004USD
2026-10-28: 99.0822065979004USD
2026-10-29: 99.0822065979004USD
2026-10-30: 102.06437969207764USD
2026-10-31: 99.0822065979004USD
2026-11-01: 124.67030749740601USD
2026-11-02: 117.08532468948366USD
2026-11-03: 117.08532468948366USD
2026-11-04: 124.09043053512573USD
2026-11-05: 141.10282434082032USD
2026-11-06: 146.60649296722414USD
2026-11-07: 154.1123115097046USD
2026-11-08: 134.0877097114563USD
2026-11-09: 117.08532468948366USD
2026-11-10: 119.07677349777222USD
2026-11-11: 117.08532468948366USD
2026-11-12: 117.08532468948366USD
2026-11-13: 116.07458283615114USD
2026-11-14: 116.07458283615114USD
2026-11-15: 116.07458283615114USD
2026-11-16: 117.08532468948366USD
2026-11-17: 119.07677349777222USD
2026-11-18: 118.08604921188355USD
2026-11-19: 117.08532468948366USD
2026-11-20: 116.07458283615114USD
2026-11-21: 118.08604921188355USD
2026-11-22: 116.07458283615114USD
2026-11-23: 117.08532468948366USD
2026-11-24: 117.08532468948366USD
2026-11-25: 118.08604921188355USD
2026-11-26: 116.52584991912842USD
2026-11-27: 117.08532468948366USD
2026-11-28: 119.07677349777222USD
2026-11-29: 116.07458283615114USD
2026-11-30: 117.08532468948366USD
2026-12-01: 121.09824865722658USD
2026-12-02: 120.08751535110474USD
2026-12-03: 145.1057395248413USD
2026-12-04: 145.1057395248413USD
2026-12-05: 121.09824865722658USD
2026-12-06: 123.08969746551514USD
2026-12-07: 121.09824865722658USD
2026-12-08: 121.09824865722658USD
2026-12-09: 120.08751535110474USD

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for cooked-to-order breakfast: approximately USD 19 to 22 for adults, and USD 9.5 to 11 for children
Self parking fee: USD 18 per night
Pet fee: USD 25 per pet (varies based on length of stay)
Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $125	2 $117	3 $117	4 $124	5 $141	6 $147	7 $154
8 $134	9 $117	10 $119	11 $117	12 $117	13 $116	14 $116
15 $116	16 $117	17 $119	18 $118	19 $117	20 $116	21 $118
22 $116	23 $117	24 $117	25 $118	26 $117	27 $117	28 $119
29 $116	30 $117