Keystone Lodge & Spa, A Vail Resorts Property
From
$176
/ night
Select dates to see prices and availability
From
$176
/ night
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Keystone? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at Bighorn Bistro & Bar, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Rooms
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Location
Located in Keystone (Lakeside Village), Keystone Lodge & Spa, A Vail Resorts Property is within a 5-minute walk of Keystone Conference Center and within 2 minutes by car from Keystone Ski Resort. This family-friendly hotel is 2 mi (3.2 km) from River Run Gondola Ski Lift and 2.2 mi (3.6 km) from Dillon Reservoir.
What's nearby
Keystone Tennis Center(0.2 miles)
Keystone Conference Center(0.3 miles)
Keystone Lake(0.3 miles)
Discovery Chairlift(0.9 miles)
Keystone Ski Resort(0.9 miles)
Peru Express(1.2 miles)
River Run Gondola Ski Lift(1.8 miles)
Summit Express Ski Lift(1.9 miles)
Montezuma Express(2.3 miles)
Dillon Reservoir(2.4 miles)
Keystone Ranch Golf Course(2.7 miles)
A-51 Ski Lift(3 miles)
Santiago Express Ski Lift(4.3 miles)
Sapphire Point Overlook(5 miles)
Lake Dillon Theatre Company(5.4 miles)
The preferred airport for Keystone Lodge & Spa, A Vail Resorts Property is Denver Intl. Airport (DEN)(93.8 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Tour Desk
Location
22101 US Highway 6, Lakeside Village, Keystone, Colorado, United States of America
Keystone Tennis Center (0.2 miles)
Keystone Conference Center (0.3 miles)
Keystone Lake (0.3 miles)
Discovery Chairlift (0.9 miles)
Keystone Ski Resort (0.9 miles)
Peru Express (1.2 miles)
Room options
12
Room, 1 King Bed, Balcony (Hotel)
1 King Bed
Sleeps 2
BalconyHeatingWi-Fi (Free)Private Bathroom
5
Room, 2 Queen Beds, Balcony (Hotel)
2 Queen Beds
Sleeps 4
BalconyHeatingWi-Fi (Free)Private Bathroom
10
Loft, 1 King Bed, Balcony (Lodge)
1 King Bed
Sleeps 2
BalconyHeatingWi-Fi (Free)Private Bathroom
9
Loft, 1 King Bed (Lodge)
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
8
Room, 2 Queen Beds, Patio (Dog Friendly, Hotel)
2 Queen Beds
Sleeps 4
HeatingWi-Fi (Free)Private BathroomPatio
9
Room, 1 King Bed
1 King Bed
Sleeps 2
HeatingWi-Fi (Free)Private Bathroom
14
Room, 2 Queen Beds
2 Queen Beds
Sleeps 4
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Keystone Lodge & Spa, A Vail Resorts Property
8.6
Fabulous
Based on 1,042 verified reviews
Who stays here?
Business
17%
Couple
35%
Family
32%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At The Keystone Lodge and Spa by Keystone Resort, travelers praise the scenic lakeside setting, friendly staff, and relaxing pool, hot tubs, and spa, while recurring complaints note warm, dated rooms without air conditioning and inconvenient parking across the highway.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At The Keystone Lodge and Spa by Keystone Resort, travelers praise the scenic lakeside setting, friendly staff, and relaxing pool, hot tubs, and spa, while recurring complaints note warm, dated rooms without air conditioning and inconvenient parking across the highway.
Guests like the dog-friendly approach, quiet atmosphere, and bus or shuttle access to the ski areas. However, reviews also cite hot tub outages, limited or closed dining, especially at breakfast or in the off season, plus occasional maintenance issues such as broken fixtures and tired decor. Expect a mountain resort experience with warm service and solid amenities, but plan for no A/C and off-site parking, and check seasonal restaurant and facility schedules.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Popular amenities include the heated pool, multiple hot tubs, steam/sauna, spa, and on-site activities. Recurring issues include lukewarm or closed hot tubs, occasional icy pool decks, some broken gym equipment, and parking across the highway via a tunnel after valet was removed.
Related guest reviews
8
Deb
Mar 11, 2025
·
Stayed 3 nights
Overall the property was great. However, the elevators are too narrow for the luggage carts. You have to angle them in as they don't fit just putting them straight in, especially with skis or boards. The hot tubs were not hot but they were trying to work on that.
Overall the property was great. However, the elevators are too narrow for the luggage carts. You have to angle them in as they don't fit just putting them straight in, especially with skis or boards. The hot tubs were not hot but they were trying to work on that.
10
Wesley
Jul 28, 2025
·
Stayed 1 night
This is a great property. It's well maintained, is close to Keystone, and has a great pool/spa.
This is a great property. It's well maintained, is close to Keystone, and has a great pool/spa.
6
Kendra
Feb 13, 2025
·
Stayed 1 night
Years past, we thoroughly enjoyed our stay at Keystone Lodge. We were surprised to learn upon arrival that there is NO LONGER a shuttle service to the mountain. The pool and hot tub area was UNSAFE. The long walk around the pool to the hot tub was covered in thick ice. We witnessed another guest fall on the ice as she exited the building and stepped into the icy concrete surrounding the pool. The hot tub was like warm at best. The jets did not work. The lack of basic safety and maintenance is NOT acceptable. We were disappointed, especially compared to previous positive experience.
Years past, we thoroughly enjoyed our stay at Keystone Lodge. We were surprised to learn upon arrival that there is NO LONGER a shuttle service to the mountain. The pool and hot tub area was UNSAFE. The long walk around the pool to the hot tub was covered in thick ice. We witnessed another guest fall on the ice as she exited the building and stepped into the icy concrete surrounding the pool. The hot tub was like warm at best. The jets did not work. The lack of basic safety and maintenance is NOT acceptable. We were disappointed, especially compared to previous positive experience.
8
Lindy
Feb 14, 2025
·
Stayed 4 nights
The rooms are very nice. The staff was very friendly. They no longer offer on call shuttle service to the mountain so you do need to use the buses which run every 30 minutes. The hot tub is adequate but barely. There is only one for the whole complex and the jets were not working, there are no hooks etc for towels and it could be a little hotter.
The rooms are very nice. The staff was very friendly. They no longer offer on call shuttle service to the mountain so you do need to use the buses which run every 30 minutes. The hot tub is adequate but barely. There is only one for the whole complex and the jets were not working, there are no hooks etc for towels and it could be a little hotter.
10
Benjamin
Jul 7, 2025
·
Stayed 3 nights
Highlight was the pool and spa area. Perfectly heated outdoor pool. (Usually pools are too cold.) Indoor and outdoor hot tubs. Plenty of towels. Dining: Pizza place, morning cafe, and dinner restaurant very small grocery all on site. The food and service were good and reasonably priced. Kind of cool that you don’t need to leave. But there are some easy and hard hiking trails close by. The bigger village of shopping and restaurants is a mile or so east. Quick drive or you can walk, it’s connected by sidewalk trail. There are other cool features on the property. The flavored water machine was a bit. The pool table and free arcade game in the game room. Almost a perfect family stay, except one thing … There were many dogs during our summer stay. Some were off leash and large. The resort should warn guests to keep dogs leashed in common areas. There were also a few dog-on-dog conflicts.
Highlight was the pool and spa area. Perfectly heated outdoor pool. (Usually pools are too cold.) Indoor and outdoor hot tubs. Plenty of towels. Dining: Pizza place, morning cafe, and dinner restaurant very small grocery all on site. The food and service were good and reasonably priced. Kind of cool that you don’t need to leave. But there are some easy and hard hiking trails close by. The bigger village of shopping and restaurants is a mile or so east. Quick drive or you can walk, it’s connected by sidewalk trail. There are other cool features on the property. The flavored water machine was a bit. The pool table and free arcade game in the game room. Almost a perfect family stay, except one thing … There were many dogs during our summer stay. Some were off leash and large. The resort should warn guests to keep dogs leashed in common areas. There were also a few dog-on-dog conflicts.
8
andro
Mar 29, 2025
·
Stayed 2 nights
Easy parking at a reasonable price , conveniently located a short shuttle ride from the lifts , nice sauna , jacuzzi and swimming pool
Easy parking at a reasonable price , conveniently located a short shuttle ride from the lifts , nice sauna , jacuzzi and swimming pool
10
Aaron
Jan 15, 2025
·
Stayed 1 night
The hotel is great, the parking not so much. You have to park across the street and to get there you have to leave the hotel, go through a tunnel under the street by taking 4 sets of steps. You unload and then move your car across the street and then do the opposite when you leave. Never mind that this time of year its 19 F outside and you have multiple bags of ski/snowboard gear.
The hotel is great, the parking not so much. You have to park across the street and to get there you have to leave the hotel, go through a tunnel under the street by taking 4 sets of steps. You unload and then move your car across the street and then do the opposite when you leave. Never mind that this time of year its 19 F outside and you have multiple bags of ski/snowboard gear.
10
Heidi
Jun 18, 2025
·
Stayed 2 nights
They had so much to do on the property that was included in our stay like golfing & yoga classes. A nice pool and hot tub with inside steam and sauna rooms and 24 hr fitness facility. You can even feed the fish in the little lake.
They had so much to do on the property that was included in our stay like golfing & yoga classes. A nice pool and hot tub with inside steam and sauna rooms and 24 hr fitness facility. You can even feed the fish in the little lake.
6
David
Mar 8, 2025
·
Stayed 2 nights
The truth is always in the middle. The customer service at the Keystone Lodge and resort is outstanding, specifically Nini at the front desk. Over my 3 night Nini helped me several times and was in all ways a consummate customer centric representative, but certain things were beyond Nini's control. A change has been made to remove the valet service which requires you to park across the street and to access the hotels by going down several steps, walk.through a tunnel and then to climb several steps. With ski gear, luggage, etc, this is not optimal. The reason given was that it was not profitable for the lodge to which I say price is correctly! This is truly a non-positive change for customers. They cut jobs, tips for those younger employees and inconvenienced their guests who also have to manage to find luggage carts and be their own bellman which is challenging if you are in a room numbered in the 20's on any floor. These are long hallways and not ideal for having to self-manage belongings. The onsite restaurant was closed on Saturday night and they had to have Roto Router work for several hours and food was not available. The TV and phone in my room did not work so to book any services at the spa required me to make my was to that location. Several pieces of equipment in the gym were non-functional. I have stayed at the Keystone Lodge and Spa four times now but I don't believe a fifth visit will be in my future.
The truth is always in the middle. The customer service at the Keystone Lodge and resort is outstanding, specifically Nini at the front desk. Over my 3 night Nini helped me several times and was in all ways a consummate customer centric representative, but certain things were beyond Nini's control. A change has been made to remove the valet service which requires you to park across the street and to access the hotels by going down several steps, walk.through a tunnel and then to climb several steps. With ski gear, luggage, etc, this is not optimal. The reason given was that it was not profitable for the lodge to which I say price is correctly! This is truly a non-positive change for customers. They cut jobs, tips for those younger employees and inconvenienced their guests who also have to manage to find luggage carts and be their own bellman which is challenging if you are in a room numbered in the 20's on any floor. These are long hallways and not ideal for having to self-manage belongings. The onsite restaurant was closed on Saturday night and they had to have Roto Router work for several hours and food was not available. The TV and phone in my room did not work so to book any services at the spa required me to make my was to that location. Several pieces of equipment in the gym were non-functional. I have stayed at the Keystone Lodge and Spa four times now but I don't believe a fifth visit will be in my future.
10
Andrey
Mar 16, 2025
·
Stayed 2 nights
Cery good property with easy bus access to ski area. The pool/spa area gets a bit busy after skiing but overall a very good place.
Cery good property with easy bus access to ski area. The pool/spa area gets a bit busy after skiing but overall a very good place.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find the hotel and rooms clean, but housekeeping and upkeep are inconsistent, with reports of dirty or wet carpets, pet odors, and missed details like unclean tubs or slow-draining fixtures.
Related guest reviews
8
Ceren
Jan 27, 2025
·
Stayed 2 nights
Iris was very nice in the reception. We like the complimentary condiments. Room was a little dusty and cold however it was definitely acceptable.
Iris was very nice in the reception. We like the complimentary condiments. Room was a little dusty and cold however it was definitely acceptable.
6
Janet
Jul 28, 2024
·
Stayed 1 night
Parking is a nightmare. Didn't offer shuttle until we were already parked. Carpet filthy, turned bottom of feet black, had to take second shower. Nothing to eat at hotel or within miles of hotel. Not a lodge. Construction noise. Clerk was totally inefficient.
Parking is a nightmare. Didn't offer shuttle until we were already parked. Carpet filthy, turned bottom of feet black, had to take second shower. Nothing to eat at hotel or within miles of hotel. Not a lodge. Construction noise. Clerk was totally inefficient.
6
Lisa
Jun 13, 2025
·
Stayed 3 nights
We came here for our wedding night after staying here at least twice a year from Texas. The property is not maintained, the breakfast in the deli was hard as a rock, the cups were missing from our room, the tub was not cleaned. We won’t be bringing our family here again.
We came here for our wedding night after staying here at least twice a year from Texas. The property is not maintained, the breakfast in the deli was hard as a rock, the cups were missing from our room, the tub was not cleaned. We won’t be bringing our family here again.
6
Pamela
Sep 12, 2025
·
Stayed 3 nights
I've stayed at this hotel for conferences several times in the past few years, in the late summer or fall. I find that each year, the maintenance is a little worse. This year, the hallway carpets needed a cleaning, the coffee maker in my room was broken, the fridge was loud, there were paint splatters on the mirror, the drapes were messed up and faded, and the tub didn't drain. There are no in-room microwaves, which is hard because of the limited restaurant options nearby open in the fall, and there is no AC. The parking is across the highway through an underpass, so plan for that if you stay here. For the price paid, it's just not a very nice hotel.
I've stayed at this hotel for conferences several times in the past few years, in the late summer or fall. I find that each year, the maintenance is a little worse. This year, the hallway carpets needed a cleaning, the coffee maker in my room was broken, the fridge was loud, there were paint splatters on the mirror, the drapes were messed up and faded, and the tub didn't drain. There are no in-room microwaves, which is hard because of the limited restaurant options nearby open in the fall, and there is no AC. The parking is across the highway through an underpass, so plan for that if you stay here. For the price paid, it's just not a very nice hotel.
6
Barbara
Oct 20, 2025
·
Stayed 1 night
Nice place but looked in need of some maintenance- bathroom tiles were loose, grout was missing and it was really hot overnight. Apparently they had the heater running and the sun baked the rooms all day. Front desk said you had to call them to come turn off the heat but I didn’t think of that in the middle of the night so just opened the tiny window and suffered.
Nice place but looked in need of some maintenance- bathroom tiles were loose, grout was missing and it was really hot overnight. Apparently they had the heater running and the sun baked the rooms all day. Front desk said you had to call them to come turn off the heat but I didn’t think of that in the middle of the night so just opened the tiny window and suffered.
6
Michael
Mar 20, 2024
·
Stayed 3 nights
Stayed from 3/14-3/17. Room was outdated with old carpet and aged yellowed outlets. The walls in bathroom were not cleaned from regular use of the sink area. Door frames were worn and damaged. The bed was hard and uncomfortable, and service was average. All together this did not feel like a 4 star hotel.
Stayed from 3/14-3/17. Room was outdated with old carpet and aged yellowed outlets. The walls in bathroom were not cleaned from regular use of the sink area. Door frames were worn and damaged. The bed was hard and uncomfortable, and service was average. All together this did not feel like a 4 star hotel.
10
Natalie
Aug 25, 2025
·
Stayed 1 night
Beautiful and clean. Would stay again.
Beautiful and clean. Would stay again.
4
Colleen
Jul 10, 2025
·
Stayed 1 night
Property is old and needs updating. When we arrived in our room the carpet was still wet and smelled like pet urine.
Property is old and needs updating. When we arrived in our room the carpet was still wet and smelled like pet urine.
8
Susan
Aug 20, 2025
·
Stayed 1 night
This hotel is a clean, quiet place to stay that is conveniently located in Keystone. Easy parking and nice dining options on property as well.
This hotel is a clean, quiet place to stay that is conveniently located in Keystone. Easy parking and nice dining options on property as well.
2
Connor
Aug 18, 2024
·
Stayed 2 nights
Thouroughly disappointed in my stay. Room was not clean, no AC. Loud construction right outside balcony I paid extra for. Zero amenities including no coffee. Staff was rude and not helpful. Do not stay here
Thouroughly disappointed in my stay. Room was not clean, no AC. Loud construction right outside balcony I paid extra for. Zero amenities including no coffee. Staff was rude and not helpful. Do not stay here
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious, quiet, and comfortable with some balconies or patios and mountain views, but the lack of in-room A/C and dated decor are common complaints, with occasional maintenance or noise issues.
Related guest reviews
6
Ryan
Aug 29, 2024
·
Stayed 4 nights
Nice hotel in a beautiful spot but very dated and there is no AC so staying there in August was a bit uncomfortable.
Nice hotel in a beautiful spot but very dated and there is no AC so staying there in August was a bit uncomfortable.
6
Olga
Jul 20, 2025
·
Stayed 1 night
We’ve been going to the Lodge for a few years now and always loved it. However, coming back after a 1.5 year break was not up to our expectations. Though the room was quiet, the bed mattresses were hard to sleep on. We didn’t sleep much because of that. The hotel is getting run down from so much use and the spa needs some updating from outside. We still enjoyed it but sleeping wasn’t great due to hard mattresses.
We’ve been going to the Lodge for a few years now and always loved it. However, coming back after a 1.5 year break was not up to our expectations. Though the room was quiet, the bed mattresses were hard to sleep on. We didn’t sleep much because of that. The hotel is getting run down from so much use and the spa needs some updating from outside. We still enjoyed it but sleeping wasn’t great due to hard mattresses.
8
Megan
Aug 4, 2025
·
Stayed 1 night
The property was amazing! Views were stunning and the staff was amazing! The only issue we had while staying was the lack of A/C in the room. While they do provide you with a fan it doesn’t do much on summer days and nights!
The property was amazing! Views were stunning and the staff was amazing! The only issue we had while staying was the lack of A/C in the room. While they do provide you with a fan it doesn’t do much on summer days and nights!
10
Sharon
Jul 6, 2025
·
Stayed 2 nights
We stayed over the 4th of July weekend and had a great time. The room was clean and comfortable and there was a lot to do at the resort. We’ll stay again.
We stayed over the 4th of July weekend and had a great time. The room was clean and comfortable and there was a lot to do at the resort. We’ll stay again.
6
Kurt
May 26, 2025
·
Stayed 1 night
Nice place - dated oversell. Check-in person was great very helpful. No Ac is ridiculous, had to open 3 windows and turn in a fan we found in the closet and it finally cooled down around 3 AM - won’t stay again unless last option.
Nice place - dated oversell. Check-in person was great very helpful. No Ac is ridiculous, had to open 3 windows and turn in a fan we found in the closet and it finally cooled down around 3 AM - won’t stay again unless last option.
8
Luis
Mar 27, 2025
·
Stayed 4 nights
Away from lifts. Old rooms. Needs improvement
Away from lifts. Old rooms. Needs improvement
8
Jennifer
Jul 16, 2025
·
Stayed 2 nights
Overall good. Little run down in rooms and no air. But area is beautiful. I loved the lake. We enjoyed ourselves. Tax was expensive!
Overall good. Little run down in rooms and no air. But area is beautiful. I loved the lake. We enjoyed ourselves. Tax was expensive!
8
Tracy
Jun 14, 2023
·
Stayed 1 night
The property was nice. Room was good. However the room next door you could hear the TV through the walls! I couldn't get to sleep!
The property was nice. Room was good. However the room next door you could hear the TV through the walls! I couldn't get to sleep!
10
Yasmina
Aug 12, 2025
·
Stayed 1 night
I was particular impressed how quiet this hotel is. The room is very nice. the view was all right. Parking was easy. Even though the parking is across the street, there is a tunnel to cross the road to return to the resort. It is well lid, has cameras and make it easy to get to our car. We can unload prior to parking in front of the hotel. Bathroom was nice. Bed was comfortable.
I was particular impressed how quiet this hotel is. The room is very nice. the view was all right. Parking was easy. Even though the parking is across the street, there is a tunnel to cross the road to return to the resort. It is well lid, has cameras and make it easy to get to our car. We can unload prior to parking in front of the hotel. Bathroom was nice. Bed was comfortable.
8
William
Jul 7, 2025
·
Stayed 2 nights
Everything was pretty nice and the lake is a fun place to hang out. They gave us a very strange room connected to the electrical closet that did not have a patio unlike the rest of the rooms.
Everything was pretty nice and the lake is a fun place to hang out. They gave us a very strange room connected to the electrical closet that did not have a patio unlike the rest of the rooms.
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as friendly, accommodating, and going above and beyond. A minority reported rudeness, slow responses, or miscommunication at check-in and about parking or shuttles.
Related guest reviews
10
Rebecca Lynn
Jul 1, 2025
·
Stayed 4 nights
Keystone Lodge and Spa was the perfect place to stay for our vacation. The staff was amazing! The Lodge is absolutely fantastic! So many things to do right at the resort, beautiful views, lots of choices for food. So many wonderful amenities, you never even have to leave the lodge if you don’t want to. But if you do want to it’s very close to all the things to do. Comfortable rooms, loved the lobby and all the other places tucked away to sit and enjoy the views. I would love to come back to Keystone lodge again. I’ve added a few pics. The last one is the view from my room while laying in bed. We loved it!
Keystone Lodge and Spa was the perfect place to stay for our vacation. The staff was amazing! The Lodge is absolutely fantastic! So many things to do right at the resort, beautiful views, lots of choices for food. So many wonderful amenities, you never even have to leave the lodge if you don’t want to. But if you do want to it’s very close to all the things to do. Comfortable rooms, loved the lobby and all the other places tucked away to sit and enjoy the views. I would love to come back to Keystone lodge again. I’ve added a few pics. The last one is the view from my room while laying in bed. We loved it!
10
Jeremy
Jul 20, 2025
·
Stayed 1 night
The staff went above and beyond when I mentioned the trip was for my birthday. They were awesome and even decorated the room! Made my birthday!
The staff went above and beyond when I mentioned the trip was for my birthday. They were awesome and even decorated the room! Made my birthday!
10
Greg
Oct 22, 2025
·
Stayed 2 nights
Katie at the front desk was fantastic. And Sophia at the Bighorn Bar was entertaining!
Katie at the front desk was fantastic. And Sophia at the Bighorn Bar was entertaining!
10
Elizabeth
Sep 7, 2025
·
Stayed 1 night
I was looking for a hotel I could bring my dog to, and what an awesome spot we found! The staff were incredibly kind upon check in and made everything easy for me after a long day, they even had a little goody bag for my dog. We were in a first floor room with a patio which was incredibly convenient, it opened right out to a grassy area for easy convenience with my dog with a trash can and bags available. The rooms were comfortable, it was incredibly quiet, very clean, they provided water and coffee which was really nice. The staff was incredibly helpful when I ended up wanting to spontaneously stay a second night (we came in a shoulder season so I know that's not always an option but it was so nice to have friendly staff!) I will definitely be back to stay, this has been an outstanding experience from start to finish!
I was looking for a hotel I could bring my dog to, and what an awesome spot we found! The staff were incredibly kind upon check in and made everything easy for me after a long day, they even had a little goody bag for my dog. We were in a first floor room with a patio which was incredibly convenient, it opened right out to a grassy area for easy convenience with my dog with a trash can and bags available. The rooms were comfortable, it was incredibly quiet, very clean, they provided water and coffee which was really nice. The staff was incredibly helpful when I ended up wanting to spontaneously stay a second night (we came in a shoulder season so I know that's not always an option but it was so nice to have friendly staff!) I will definitely be back to stay, this has been an outstanding experience from start to finish!
10
Sapphire
Jun 23, 2024
·
Stayed 2 nights
We enjoyed this property and will definitely be going back with our children within the next month or two!! The staff made us feel so welcome and accommodated our every need! Kaylee and Susan up at the front desk really had made our stay so valuable. Thank you guys so much we will be seeing you soon!
We enjoyed this property and will definitely be going back with our children within the next month or two!! The staff made us feel so welcome and accommodated our every need! Kaylee and Susan up at the front desk really had made our stay so valuable. Thank you guys so much we will be seeing you soon!
6
Doug
Aug 22, 2024
·
Stayed 1 night
The staff ran hot and cold! At check in the receptionist did not do well. This was made up for in the morning by the daytime staff! Parking is offsite and requires a short walk but includes two flights of stairs. Carrying nada is an effort! While a shuttle is available it seems you need to ask for it! The room: walked in and found garbage on the floor. Pillows were huge and uncomfortable. Bathroom was cramped. Not likely to return!
The staff ran hot and cold! At check in the receptionist did not do well. This was made up for in the morning by the daytime staff! Parking is offsite and requires a short walk but includes two flights of stairs. Carrying nada is an effort! While a shuttle is available it seems you need to ask for it! The room: walked in and found garbage on the floor. Pillows were huge and uncomfortable. Bathroom was cramped. Not likely to return!
8
Deni
Nov 28, 2024
·
Stayed 1 night
The property was in good shape but the staff at the front desk was sometimes rude sometimes polite.
The property was in good shape but the staff at the front desk was sometimes rude sometimes polite.
6
David
Mar 8, 2025
·
Stayed 2 nights
The truth is always in the middle. The customer service at the Keystone Lodge and resort is outstanding, specifically Nini at the front desk. Over my 3 night Nini helped me several times and was in all ways a consummate customer centric representative, but certain things were beyond Nini's control. A change has been made to remove the valet service which requires you to park across the street and to access the hotels by going down several steps, walk.through a tunnel and then to climb several steps. With ski gear, luggage, etc, this is not optimal. The reason given was that it was not profitable for the lodge to which I say price is correctly! This is truly a non-positive change for customers. They cut jobs, tips for those younger employees and inconvenienced their guests who also have to manage to find luggage carts and be their own bellman which is challenging if you are in a room numbered in the 20's on any floor. These are long hallways and not ideal for having to self-manage belongings. The onsite restaurant was closed on Saturday night and they had to have Roto Router work for several hours and food was not available. The TV and phone in my room did not work so to book any services at the spa required me to make my was to that location. Several pieces of equipment in the gym were non-functional. I have stayed at the Keystone Lodge and Spa four times now but I don't believe a fifth visit will be in my future.
The truth is always in the middle. The customer service at the Keystone Lodge and resort is outstanding, specifically Nini at the front desk. Over my 3 night Nini helped me several times and was in all ways a consummate customer centric representative, but certain things were beyond Nini's control. A change has been made to remove the valet service which requires you to park across the street and to access the hotels by going down several steps, walk.through a tunnel and then to climb several steps. With ski gear, luggage, etc, this is not optimal. The reason given was that it was not profitable for the lodge to which I say price is correctly! This is truly a non-positive change for customers. They cut jobs, tips for those younger employees and inconvenienced their guests who also have to manage to find luggage carts and be their own bellman which is challenging if you are in a room numbered in the 20's on any floor. These are long hallways and not ideal for having to self-manage belongings. The onsite restaurant was closed on Saturday night and they had to have Roto Router work for several hours and food was not available. The TV and phone in my room did not work so to book any services at the spa required me to make my was to that location. Several pieces of equipment in the gym were non-functional. I have stayed at the Keystone Lodge and Spa four times now but I don't believe a fifth visit will be in my future.
6
Susan
Aug 20, 2025
·
Stayed 3 nights
The room was nice except it took several coffee makers to find one that worked and the phone didn’t work, though they changed handset batteries. Lots of interruptions for all this. No microwave in room was a hassle. The few restaurants around lake were staffed by limited helpful people. Nowhere Pizza was filthy inside at start of day. Tried Bistro twice but no one around to seat or serve. Extremely overpriced paddle boat experience. I’ve been enjoying this resort for 30 years but won’t go back. When trying to rectify coffee makers the front desk lady was very rude. Still, I would say housekeeping was pleasant and Chris at front desk. Super disappointing.
The room was nice except it took several coffee makers to find one that worked and the phone didn’t work, though they changed handset batteries. Lots of interruptions for all this. No microwave in room was a hassle. The few restaurants around lake were staffed by limited helpful people. Nowhere Pizza was filthy inside at start of day. Tried Bistro twice but no one around to seat or serve. Extremely overpriced paddle boat experience. I’ve been enjoying this resort for 30 years but won’t go back. When trying to rectify coffee makers the front desk lady was very rude. Still, I would say housekeeping was pleasant and Chris at front desk. Super disappointing.
10
Elaine F
Nov 14, 2024
·
Stayed 2 nights
Kaila, from Ft Worth, was a fantastic front desk clerk. We were greeted quickly, enthusiastically & all of our questions were answered.
Kaila, from Ft Worth, was a fantastic front desk clerk. We were greeted quickly, enthusiastically & all of our questions were answered.
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AI-generated summary based on recent guest reviews
Location
Scenic lakeside setting with easy access to trails and bus/shuttle links to the ski areas. Downsides include being a bit away from the lifts and parking located across the highway through a tunnel; occasional construction noise was mentioned.
Related guest reviews
8
Marina
Jul 30, 2025
·
Stayed 2 nights
Great but pricey stay. Clean facilities, beautiful views, and nice nearby walks.
Great but pricey stay. Clean facilities, beautiful views, and nice nearby walks.
10
Eric
Oct 7, 2023
·
Stayed 6 nights
Close to hiking trails, long walk to car
Close to hiking trails, long walk to car
10
Amy
Aug 5, 2025
·
Stayed 3 nights
The location is great! Beautiful keystone lake with paddle boards and restaurants. Hiking and biking trails right there. Shuttle to River Run is very convenient. Dog friendly rooms and common areas very nice. Staff exceptional so friendly and helpful. The building and rooms need updating it’s an aged facility that needs some TLC! Although spacious and comfortable needs paint, trim and new furniture badly!
The location is great! Beautiful keystone lake with paddle boards and restaurants. Hiking and biking trails right there. Shuttle to River Run is very convenient. Dog friendly rooms and common areas very nice. Staff exceptional so friendly and helpful. The building and rooms need updating it’s an aged facility that needs some TLC! Although spacious and comfortable needs paint, trim and new furniture badly!
10
Alise
Mar 24, 2025
·
Stayed 2 nights
Nice property. Convenient location and nice amenities.
Nice property. Convenient location and nice amenities.
10
elizabeth
Jul 21, 2024
·
Stayed 4 nights
It's beautiful! It is a little inconvenient that you have to walk through a tunnel and up the stairs to get to your car...I'm from the flat state of Texas and those stairs took some getting used to :) however, I love everything else about it.
It's beautiful! It is a little inconvenient that you have to walk through a tunnel and up the stairs to get to your car...I'm from the flat state of Texas and those stairs took some getting used to :) however, I love everything else about it.
10
Rishi
Aug 11, 2025
·
Stayed 1 night
Superb hotel, very clean, lots of amenities, great staff. Location is great, right by the lake although not quite as much to do as river run. But since there is free on call shuttle, it’s easy to get around. Staff was so kind, courteous and helpful, they make the stay worthwhile on their own. Only downside was that the lakeside cafe wasn’t that great and big horn bistro is okay at best. If they could provide freshly made breakfast (even at a charge), this place would be unbeatable.
Superb hotel, very clean, lots of amenities, great staff. Location is great, right by the lake although not quite as much to do as river run. But since there is free on call shuttle, it’s easy to get around. Staff was so kind, courteous and helpful, they make the stay worthwhile on their own. Only downside was that the lakeside cafe wasn’t that great and big horn bistro is okay at best. If they could provide freshly made breakfast (even at a charge), this place would be unbeatable.
8
andro
Mar 29, 2025
·
Stayed 2 nights
Easy parking at a reasonable price , conveniently located a short shuttle ride from the lifts , nice sauna , jacuzzi and swimming pool
Easy parking at a reasonable price , conveniently located a short shuttle ride from the lifts , nice sauna , jacuzzi and swimming pool
8
Susan
Aug 20, 2025
·
Stayed 1 night
This hotel is a clean, quiet place to stay that is conveniently located in Keystone. Easy parking and nice dining options on property as well.
This hotel is a clean, quiet place to stay that is conveniently located in Keystone. Easy parking and nice dining options on property as well.
10
Aaron
Mar 3, 2024
·
Stayed 1 night
Great location to stay in keystone
Great location to stay in keystone
10
Johanna
Sep 2, 2024
·
Stayed 1 night
Clean rooms, and beautiful location
Clean rooms, and beautiful location
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AI-generated summary based on recent guest reviews
Dining
On-site dining exists but is limited and inconsistent: breakfast options are sparse, hours can be shortened or venues closed (especially off-season), and room service is not available; quality and pricing receive mixed feedback.
Related guest reviews
8
Rex
Aug 4, 2024
·
Stayed 3 nights
Keystone is quiet in July, especially when there is not a conference at the property. The rooms can be warm in the summer because the lodge does not have air conditioning or air circulation. The on-site restaurant was closed for breakfast because there were so few visitors. Overall, a quiet and pleasant stay.
Keystone is quiet in July, especially when there is not a conference at the property. The rooms can be warm in the summer because the lodge does not have air conditioning or air circulation. The on-site restaurant was closed for breakfast because there were so few visitors. Overall, a quiet and pleasant stay.
4
Jason
Sep 16, 2024
·
Stayed 1 night
The room was nice. Excellent views. The bad. There was no restaurants open at the facility. Which is the reason we booked for our anniversary. They accepted reservations for the bistro restaurant as advertised and when we got there it was closed. They advertised and even had a brochure for room service... no room service. We went down for breakfast in the cafe in the morning...closed. if we are going to pay top dollar for a nice hotel they should provide what they advertised on their website.
The room was nice. Excellent views. The bad. There was no restaurants open at the facility. Which is the reason we booked for our anniversary. They accepted reservations for the bistro restaurant as advertised and when we got there it was closed. They advertised and even had a brochure for room service... no room service. We went down for breakfast in the cafe in the morning...closed. if we are going to pay top dollar for a nice hotel they should provide what they advertised on their website.
8
Casandra
Jul 15, 2025
·
Stayed 1 night
Would like more food options
Would like more food options
10
Benjamin
Jul 7, 2025
·
Stayed 3 nights
Highlight was the pool and spa area. Perfectly heated outdoor pool. (Usually pools are too cold.) Indoor and outdoor hot tubs. Plenty of towels. Dining: Pizza place, morning cafe, and dinner restaurant very small grocery all on site. The food and service were good and reasonably priced. Kind of cool that you don’t need to leave. But there are some easy and hard hiking trails close by. The bigger village of shopping and restaurants is a mile or so east. Quick drive or you can walk, it’s connected by sidewalk trail. There are other cool features on the property. The flavored water machine was a bit. The pool table and free arcade game in the game room. Almost a perfect family stay, except one thing … There were many dogs during our summer stay. Some were off leash and large. The resort should warn guests to keep dogs leashed in common areas. There were also a few dog-on-dog conflicts.
Highlight was the pool and spa area. Perfectly heated outdoor pool. (Usually pools are too cold.) Indoor and outdoor hot tubs. Plenty of towels. Dining: Pizza place, morning cafe, and dinner restaurant very small grocery all on site. The food and service were good and reasonably priced. Kind of cool that you don’t need to leave. But there are some easy and hard hiking trails close by. The bigger village of shopping and restaurants is a mile or so east. Quick drive or you can walk, it’s connected by sidewalk trail. There are other cool features on the property. The flavored water machine was a bit. The pool table and free arcade game in the game room. Almost a perfect family stay, except one thing … There were many dogs during our summer stay. Some were off leash and large. The resort should warn guests to keep dogs leashed in common areas. There were also a few dog-on-dog conflicts.
10
Rishi
Aug 11, 2025
·
Stayed 1 night
Superb hotel, very clean, lots of amenities, great staff. Location is great, right by the lake although not quite as much to do as river run. But since there is free on call shuttle, it’s easy to get around. Staff was so kind, courteous and helpful, they make the stay worthwhile on their own. Only downside was that the lakeside cafe wasn’t that great and big horn bistro is okay at best. If they could provide freshly made breakfast (even at a charge), this place would be unbeatable.
Superb hotel, very clean, lots of amenities, great staff. Location is great, right by the lake although not quite as much to do as river run. But since there is free on call shuttle, it’s easy to get around. Staff was so kind, courteous and helpful, they make the stay worthwhile on their own. Only downside was that the lakeside cafe wasn’t that great and big horn bistro is okay at best. If they could provide freshly made breakfast (even at a charge), this place would be unbeatable.
8
Wayne
Apr 7, 2024
·
Stayed 2 nights
Excellent stay, friendly, helpful, competent staff. Restaurant less so. Salad wilted and steak overcooked.
Excellent stay, friendly, helpful, competent staff. Restaurant less so. Salad wilted and steak overcooked.
8
fred
Oct 17, 2023
·
Stayed 1 night
Staff was very helpful and friendly. Rooms very clean. Food at the restaurant was mediocre.
Staff was very helpful and friendly. Rooms very clean. Food at the restaurant was mediocre.
8
Linda
Jun 15, 2025
·
Stayed 3 nights
The property is located in a very beautiful area. Staff is exceptionally friendly and helpful. Very limited choices for breakfast and the food was not up to standards one would expect. We expected more from a "resort" property.
The property is located in a very beautiful area. Staff is exceptionally friendly and helpful. Very limited choices for breakfast and the food was not up to standards one would expect. We expected more from a "resort" property.
8
Charles
Jun 21, 2025
·
Stayed 2 nights
Front desk were very helpful. Limited breakfast options.
Front desk were very helpful. Limited breakfast options.
10
Tiffani
Aug 24, 2024
·
Stayed 1 night
Excellent relaxing experience. Everything was great except the dinner restaurant was beyond expensive. $32 for a stuffed tiny chicken breast. I recommend going somewhere else for dinner.
Excellent relaxing experience. Everything was great except the dinner restaurant was beyond expensive. $32 for a stuffed tiny chicken breast. I recommend going somewhere else for dinner.
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AI-generated summary based on recent guest reviews
10
Trisha
3 weeks ago
·
Stayed 1 night
Such a lovely time. The staff was all so helpful and kind, the room was nice and comfortable, the property is beautiful and we loved sitting by the lake enjoying our morning coffee. They also had a shuttle that took us to the river run area for dinner, so convenient & nice!
Such a lovely time. The staff was all so helpful and kind, the room was nice and comfortable, the property is beautiful and we loved sitting by the lake enjoying our morning coffee. They also had a shuttle that took us to the river run area for dinner, so convenient & nice!
6
Noemi
3 weeks ago
·
Stayed 1 night
A lot of stair for kids and old people
A lot of stair for kids and old people
10
John
3 weeks ago
·
Stayed 1 night
Room was clean and comfortable. We ate at the restaurant food was delicious.
Room was clean and comfortable. We ate at the restaurant food was delicious.
6
Barbara
3 weeks ago
·
Stayed 1 night
A wonderful location and setting. Staff was wonderful! The room was very hot and uncomfortable. There is no air conditioning or ceiling fan. You have to rely on fans. The room was very stuffy and uncomfortable.
A wonderful location and setting. Staff was wonderful! The room was very hot and uncomfortable. There is no air conditioning or ceiling fan. You have to rely on fans. The room was very stuffy and uncomfortable.
10
Robert
4 weeks ago
·
Stayed 2 nights
This was our fourth stay at the lodge. The staff is always friendly, comfortable and clean room. Great balcony with a great view. Enjoy the heated pool and hot tub. Nice bar and restaurant. We’ll be back.
This was our fourth stay at the lodge. The staff is always friendly, comfortable and clean room. Great balcony with a great view. Enjoy the heated pool and hot tub. Nice bar and restaurant. We’ll be back.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Keystone Lodge & Spa, A Vail Resorts Property
Is parking available at the property?
Uncovered self parking is available at a fee of USD 15.00 per night, which includes in/out privileges. Reservations are not required.
Does the hotel allow pets?
The property allows pets in specific rooms only, with a fee of USD 35 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 16:00 to 00:00, and check-out is by 11:00. Early check-in and late check-out are available for a fee, subject to availability.
Where is the hotel located in relation to key landmarks?
The hotel is located in Keystone (Lakeside Village), within a 5-minute walk of Keystone Conference Center and a 3-minute drive from Keystone Ski Resort. It is 2 miles from River Run Gondola Ski Lift and 2.2 miles from Dillon Reservoir.
Does the hotel have a swimming pool?
Yes, the property features an outdoor heated pool. The operational hours and seasonal availability are not specified.
What are the hotel's policies for guests staying with children?
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds at a fee of USD 25.00 per night, subject to availability. Advance request or confirmation is required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 160.35064485610962USD
- 2026-10-21: 62.81444124629975USD
- 2026-10-22: 140.91601594535828USD
- 2026-10-23: 134.70174881614687USD
- 2026-10-24: 134.487790683136USD
- 2026-10-25: 151.31090731277467USD
- 2026-10-26: 134.487790683136USD
- 2026-10-27: 136.61278609992982USD
- 2026-10-28: 261.9134641308594USD
- 2026-10-29: 257.23353573028567USD
- 2026-10-30: 134.70174881614687USD
- 2026-10-31: 136.61278609992982USD
- 2026-11-01: 207.03575961669924USD
- 2026-11-02: 204.13320569122317USD
- 2026-11-03: 204.13320569122317USD
- 2026-11-04: 207.03575961669924USD
- 2026-11-05: 227.83540904098513USD
- 2026-11-06: NO DATA
- 2026-11-07: 207.03575961669924USD
- 2026-11-08: 207.03575961669924USD
- 2026-11-09: 204.13320569122317USD
- 2026-11-10: 207.03575961669924USD
- 2026-11-11: 236.719711966095USD
- 2026-11-12: 230.03305994964603USD
- 2026-11-13: 207.03575961669924USD
- 2026-11-14: 204.13320569122317USD
- 2026-11-15: 204.13320569122317USD
- 2026-11-16: 207.03575961669924USD
- 2026-11-17: 257.67387100646977USD
- 2026-11-18: NO DATA
- 2026-11-19: 411.3694852154541USD
- 2026-11-20: 207.03575961669924USD
- 2026-11-21: 204.13320569122317USD
- 2026-11-22: 207.03575961669924USD
- 2026-11-23: 207.03575961669924USD
- 2026-11-24: 207.03575961669924USD
- 2026-11-25: 207.03575961669924USD
- 2026-11-26: 204.13320569122317USD
- 2026-11-27: 204.13320569122317USD
- 2026-11-28: 207.03575961669924USD
- 2026-11-29: 207.03575961669924USD
- 2026-11-30: 207.03575961669924USD
- 2026-12-01: 226.81946549102784USD
- 2026-12-02: 207.03575961669924USD
- 2026-12-03: 207.03575961669924USD
- 2026-12-04: 207.03575961669924USD
- 2026-12-05: 226.81946549102784USD
- 2026-12-06: 207.03575961669924USD
- 2026-12-07: 207.03575961669924USD
- 2026-12-08: 207.03575961669924USD
- 2026-12-09: 207.03575961669924USD
- 2026-12-10: 226.81946549102784USD
- 2026-12-11: 230.06308825973514USD
- 2026-12-12: 229.3379893629456USD
- 2026-12-13: 229.9895334602356USD
- 2026-12-14: 230.06308825973514USD
- 2026-12-15: 230.06308825973514USD
- 2026-12-16: 229.9895334602356USD
- 2026-12-17: 230.06308825973514USD
- 2026-12-18: 300.3860159436035USD
- 2026-12-19: 300.3860159436035USD
- 2026-12-20: 300.3860159436035USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Uncovered self parking fee: USD 15.00 per night (in/out privileges)
- Pet fee: USD 35 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping fee: USD 25 per day
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Tour Desk
General
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Massage
Spa & Wellness Centre
Family Room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Services
Business Center
Tour Desk
Banquet Facilities
ATM / Cash Machine
Bicycle Rental
24-Hour Front Desk
Ski Storage
Activities
Swimming pool
Tennis Courts
Golf Course (nearby)
Billiards
Hiking
Pool Outdoor
Outdoor heated pool
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Internet
Free Wi-Fi
Parking
Parking