Is parking available at the property?

Yes, free self-parking is available on-site, including designated parking for RVs, buses, and trucks.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed at the property with a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, a stair-free path to the entrance, wheelchair-accessible facilities, and a pool hoist. Accessible parking is also available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Winchester, just steps from Shenandoah University and within a 5-minute walk of Jim Barnett Park. It is 0.4 miles from Apple Blossom Mall and 0.9 miles from Patsy Cline Historic House.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which will be open from May 30 to September 05.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night, and connecting/adjoining rooms are available upon request, subject to availability.

Hampton Inn Winchester-University/Mall Area

What guests think

Travellers at Hampton Inn Winchester-University/Mall Area repeatedly highlight very friendly staff, clean spaces, and an easy stay, with smooth check-in and dependable operations near Shenandoah University and the I-81 corridor.

Breakfast is widely appreciated for being well stocked and occasionally varied, though a few guests missed items like breakfast meats or home fries. Location earns praise for walkable access to campus, shops, and dining, but traffic and hallway noise can affect rooms near the main road or with thinner walls. Rooms are generally comfortable yet some feel small or dated, with sporadic maintenance or TV/fridge issues; amenities include a simple pool and gym, and parking is plentiful and felt secure. A practical, well-run base for campus visits and road trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: there is a pool and a gym. Parking is ample, well lit, and generally felt secure.

Related guest reviews

10

AILEEN

Oct 4, 2025

·

Stayed 1 night

Gym did not have disinfecting wipes to use in the equipment but otherwise great!

10

Haroon

Jun 10, 2024

·

Stayed 1 night

What makes the guest experience? It is the customer service. Great Customer service, thank you for making our stay very pleasant. My only fuss was that they did not mention that the pool did not open till Memorial Day, which I believe should have been stated on the web page. Again, Great Customer service wins it.

10

Kenneth

Oct 6, 2025

·

Stayed 1 night

Very pleasant as always. Plenty of parking, clean, great staff

10

Luis

Feb 17, 2024

·

Stayed 1 night

Walking distance to Shenandoah University. Plenty of parking. Nice breakfast. Especially appreciated that there was almond milk available at breakfast

6

Traci

Jul 6, 2025

·

Stayed 3 nights

I planned on staying 3 nights but there was some kind of little League baseball tounament,staying for days. I get that kids play in the pool but not 25 at a time in such a small pool, chasing other guests away. They were super noisy, throwing pool Toys. The parents were no better, no discipline. They moved me to another hotel which was heaven.

8

Ioannis

Jun 29, 2025

·

Stayed 3 nights

Great location neat the university campus and the very nice city park. Clean rooms and bathrooms, pleasant staff, good breakfast, pool and gym, and easy access (with car) to the historic downtown.

10

Bobbie

Oct 21, 2025

·

Stayed 2 nights

Parking area felt very safe. Fruit available for breakfast.

10

Jennifer

Sep 8, 2025

·

Stayed 1 night

Staff was friendly, parking lot was well-lit and safe. We stayed overnight with an open trailer and boat and nothing was messed with. Breakfast wasn’t quite what I hoped for but still good and again, the staff at breakfast was kind and helpful. Would stay again.

10

Nicole

Jul 22, 2024

·

Stayed 1 night

Nice pool

8

corinne

Jul 24, 2024

·

Stayed 2 nights

There were some sketchy people outside of the pool area, that can be accessed from the street

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise very clean rooms and well-kept common areas. A few mention isolated bathroom issues or musty/worn spots.

Related guest reviews

10

Leslie

Oct 18, 2025

·

Stayed 1 night

Very clean room, very comfortable, and the front desk staff were so friendly!

10

Stephen

Sep 19, 2025

·

Stayed 1 night

Very, very clean. Bed was so comfortable! Good breakfast in nice surroundings. Can walk to places. Almost on the university grounds.

10

Lynne

Nov 2, 2025

·

Stayed 1 night

Clean, friendly staff, nice breakfast selections

4

Justin

Dec 28, 2024

·

Stayed 1 night

First room I checked into had some bathroom cleanliness issues, and I was given another room. The new room faced the road and nearby intersection. I got almost no sleep. Every time the light turned green, I heard cars accelerating from the light. I had earplugs and a noise machine on. Not sure if they sell mufflers in Virginia lol. Decor is nearing end of life. Staff said renovations pending. Would probably be ok if you got a room not on the main road. I expect more from Hampton

10

Terri

Nov 3, 2025

·

Stayed 1 night

Staff, clean room, very comfortable bed!

8

Connie

Jun 29, 2023

·

Stayed 1 night

The exhaust fan in the bathroom was missing which probably caused the mold in the bathroom,

8

Anne

Nov 3, 2025

·

Stayed 1 night

Clean room. Good breakfast with a lot of options.

10

Lorraine

Nov 26, 2025

·

Stayed 1 night

Checking in and out was a breeze Room was nice and clean

10

Teanna

Aug 11, 2025

·

Stayed 1 night

Absolutely one of the best stays I've ever experienced. All due to the attention to cleanliness. Cant wait to return!Though it is an older hotel you can tell the staff take great pride in making sure the rooms and common areas are pristine. My husband and I recently stayed at

10

Michael

Oct 5, 2025

·

Stayed 1 night

Very comfortable beds very clean hotel staff was friendly. I loved it would definitely come back again.

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AI-generated summary based on recent guest reviews

Rooms

Beds are often described as very comfortable, but several reviews note small or cramped layouts, minimal storage, or dated décor. Some guests experienced traffic or hallway noise and occasional TV/fridge limitations.

Related guest reviews

10

Mary Ellen

Oct 27, 2025

·

Stayed 1 night

TV wasn’t in high definition. Could have been better.

8

Alisa

Jan 1, 2024

·

Stayed 1 night

Everything was great except the refrigerator didn't work.

6

Jacques

Nov 5, 2025

·

Stayed 1 night

Motel vieillot…besoin d’être rénové. Matelas très confortable Toilette excessivement bruyante et aucun ventilateur

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6

Myra

Jun 23, 2024

·

Stayed 1 night

The staff was efficient at check in and the room was clean and comfortable. However, since I do business when traveling, i often use the room television as an additional monitor. By doing so, I dont have to transport additional monitors. Unfortunately, the TV's at this Hampton Inn are not smart TVs, or the HDMI for a mirror image has been disabled. This was most inconvenient as I anticipated being able to use the TV as a monitor and I was unable to work during my stay. The staff at the front desk was of no help. Let me mention that Hilton and Hampton are the only hotels that I have not been able to connect my computer or smart phone to the TV. Because of this, I will limely reconsider using Hampton Inn and Hilton when I travel for business. I understand this is not an issue with Holiday Inn's.

10

Greg

Oct 19, 2025

·

Stayed 1 night

Close to the interstate. A little noisy being on the main street. The room was clean and breakfast was good.

6

Anthony

Jul 8, 2024

·

Stayed 3 nights

Room was small & very dark, lighting was poor, not very comfortable room

6

Marcia

Sep 10, 2025

·

Stayed 1 night

Needs major updating

8

Janice

May 22, 2023

·

Stayed 1 night

This hotel is in a good location with clean rooms. However, room was small and there is no closet only hooks on the wall with hangers.

10

Veronica

Sep 27, 2025

·

Stayed 1 night

Staff was so pleasant and helpful, my room was clean, spacious and comfortable. The location is conveniently just off the highway with easy access to amenities. The only downside is the very thin walls. I could hear everything from the hall, room next door and the stomping upstairs as well as the traffic outside.

10

Lou Ann

Nov 3, 2025

·

Stayed 1 night

good breakfast and service. room felt a bit cramped and tv did not work

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AI-generated summary based on recent guest reviews

Service

Service stands out as friendly, accommodating, and efficient, with smooth check-in/out and helpful local recommendations. A few guests reported issues such as difficulty getting a receipt, limited tech help, or a curt interaction after checkout.

Related guest reviews

10

Mary

Oct 3, 2025

·

Stayed 1 night

Staff was excellent !!! Hotel was clean and comfortable in great location !!! Would stay here again !!!

6

Myra

Jun 23, 2024

·

Stayed 1 night

The staff was efficient at check in and the room was clean and comfortable. However, since I do business when traveling, i often use the room television as an additional monitor. By doing so, I dont have to transport additional monitors. Unfortunately, the TV's at this Hampton Inn are not smart TVs, or the HDMI for a mirror image has been disabled. This was most inconvenient as I anticipated being able to use the TV as a monitor and I was unable to work during my stay. The staff at the front desk was of no help. Let me mention that Hilton and Hampton are the only hotels that I have not been able to connect my computer or smart phone to the TV. Because of this, I will limely reconsider using Hampton Inn and Hilton when I travel for business. I understand this is not an issue with Holiday Inn's.

4

Shannon

Oct 12, 2024

·

Stayed 3 nights

Booked a two roomed king and ended up with a small room very outdated. We had turned in our key and went back in the hotel to use the restrooms after loading car. They gave us a hard time and wouldn’t open the lobby bathroom because I didn’t have a key. I had to tell them that I had just checked out from a three day stay. She acted like she didn’t believe me but finally opened the bathroom.

10

Leslie

Oct 18, 2025

·

Stayed 1 night

Very clean room, very comfortable, and the front desk staff were so friendly!

10

Delora

Jun 4, 2023

·

Stayed 1 night

Our whole experience was excellent from check in to check out. Every staff member we encountered were friendly, pleasant, and helpful. Each one went beyond expectations. The hotel was clean, bright, and what we have come to expect with the Hampton Inn brand which we have found to be a fairly consistent bang for the buck. The snacks and breakfast offers were on point. Again, the staff was very helpful. The room was clean, the king bed was comfortable and overall great condition. We highly recommend this location if you are in the Winchester VA area.

10

Angela

Aug 30, 2025

·

Stayed 1 night

I liked the staff all the way around. They were very friendly and helpful. I also liked the recommendation for the Glory Days for dinner last night.

10

Haroon

Jun 10, 2024

·

Stayed 1 night

What makes the guest experience? It is the customer service. Great Customer service, thank you for making our stay very pleasant. My only fuss was that they did not mention that the pool did not open till Memorial Day, which I believe should have been stated on the web page. Again, Great Customer service wins it.

10

Janet

Oct 18, 2025

·

Stayed 1 night

Victoria went out of her way to help us with a problem we had check in. We appreciated it

10

Lorraine

Nov 26, 2025

·

Stayed 1 night

Checking in and out was a breeze Room was nice and clean

2

Jocelyne

Aug 22, 2025

·

Stayed 1 night

I liked nothing. Old in need of a renovation. Furniture was scuffed. Electrical outlets couldn’t hold a plug. I couldn’t get a receipt at checkout. My honors points weren’t recognized. Will never stay here again.

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AI-generated summary based on recent guest reviews

Location

Very convenient near Shenandoah University and just off I-81, with easy access to restaurants and shops; several guests felt comfortable in the area. Some rooms are exposed to traffic noise from the main road.

Related guest reviews

10

Alex

Jul 7, 2024

·

Stayed 1 night

Great hotel in a good location!

10

jean

Jun 19, 2023

·

Stayed 2 nights

The hotel was located right off I-81 which was wonderful. It was clean and the staff that we encountered were kind :) We will be staying here again the next time we are in town!

10

Stephen

Sep 19, 2025

·

Stayed 1 night

Very, very clean. Bed was so comfortable! Good breakfast in nice surroundings. Can walk to places. Almost on the university grounds.

10

Greg

Oct 19, 2025

·

Stayed 1 night

Close to the interstate. A little noisy being on the main street. The room was clean and breakfast was good.

10

Bonnie

Oct 19, 2025

·

Stayed 1 night

Great staff, convenient to I81. Close to restaurants/shopping if needed. Very clean, quiet

10

Robert

Oct 25, 2025

·

Stayed 1 night

Close to Shenandoah University.

10

Adriana

Oct 16, 2024

·

Stayed 2 nights

Clean property in a great location.

10

Luis

Feb 17, 2024

·

Stayed 1 night

Walking distance to Shenandoah University. Plenty of parking. Nice breakfast. Especially appreciated that there was almond milk available at breakfast

10

Ruth

Oct 9, 2025

·

Stayed 1 night

Easy location to get to. Well maintained!

10

Vijaypal

Oct 10, 2025

·

Stayed 3 nights

Free Breakfast and parking. Close to many restaurants and shops

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently rated good, hot, and well stocked, with items like fresh fruit and almond milk and some day-to-day variety. A few missed options such as breakfast meats or found it average.

Related guest reviews

10

Robert

Mar 2, 2024

·

Stayed 1 night

Clean convent to the highway. Friendly staff. Great breakfast. The breakfast hostess was so welcoming and friendly. Breakfast area very clean

10

Allen

Nov 17, 2025

·

Stayed 1 night

No breakfast meats , no homefries

10

Jim

Nov 4, 2025

·

Stayed 1 night

Nice room, good breakfast and friendly staff.

10

Victoria

Sep 25, 2023

·

Stayed 3 nights

continental breakfast was awesome, short walk to Starbucks for coffee, very clean, kind staff

8

Anne

Nov 3, 2025

·

Stayed 1 night

Clean room. Good breakfast with a lot of options.

10

Luis

Feb 17, 2024

·

Stayed 1 night

Walking distance to Shenandoah University. Plenty of parking. Nice breakfast. Especially appreciated that there was almond milk available at breakfast

10

Lauren

Oct 19, 2025

·

Stayed 2 nights

Staff was nice, everything went smooth, breakfast was good and it changed each day so that was nice. Overall it was a clean hotel in a nice area.

10

Bob

Mar 2, 2025

·

Stayed 1 night

Great breakfast

10

Jerry

Sep 23, 2023

·

Stayed 1 night

Hotel and room were clean and comfortable. Desk clerks were pleasant. Breakfaat was....a typical hotel breakfast, but was well stocked and clean.

10

Bob

Feb 3, 2025

·

Stayed 1 night

Great Breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $152	8 $175	9 $223	10 $205
11 $186	12 $152	13 $134	14 $133	15	16 $205	17 $208
18 $165	19 $130	20 $133	21 $146	22 $135	23 $134	24 $141
25 $122	26 $141	27 $152	28 $181	29 $134	30 $132	31 $132

Su	Mo	Tu	We	Th	Fr	Sa
1 $102	2 $127	3 $127	4 $127	5 $129	6 $132	7 $131
8 $110	9 $132	10 $182	11 $132	12 $99	13 $131	14 $131
15 $109	16 $109	17 $110	18 $110	19 $114	20 $142	21 $143
22 $110	23 $127	24 $127	25 $128	26 $129	27 $130	28 $131
29 $103	30 $109

Hampton Inn Winchester-University/Mall Area

About this property

Location

Room options

Room, 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility and Hearing)

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews of Hampton Inn Winchester-University/Mall Area

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Winchester-University/Mall Area

Prices for upcoming dates