Is parking available at the hotel?

Yes, free self-parking is available on-site. The parking is limited but convenient for guests.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, approximately USD 3.5 to 10.00 per person. Breakfast is served during designated hours, but specific times are not provided.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to local attractions?

The hotel is situated in Winchester's historical district, within a 5-minute drive of Shenandoah University and Apple Blossom Mall. It is approximately 2 miles from Patsy Cline Historic House and 2.4 miles from Shenandoah Valley Discovery Museum.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours and seasonal availability are not specified.

What are the policies for children staying at the hotel?

Children 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available at the hotel?

The hotel offers rollaway beds for a fee of USD 15.00 per night. Availability is subject to confirmation, and advance requests are recommended.

Holiday Inn Winchester Southeast Hotel

Average nightly price at Holiday Inn Winchester Southeast-Historic Gateway by IHG by month, last 12 months (USD)
Month	Average price
January	$87
February	$86
March	$94
April	$98
May	$106
June	$103
July	$99
August	$97
September	$107
October	$122
November	$87
December	$78

What guests think

At Holiday Inn Winchester Southeast-Historic Gateway by IHG, travellers frequently highlight friendly, accommodating staff, very clean rooms and common areas, and a convenient location near highways, shops, and downtown and the historic district.

Rooms are generally comfortable and spacious, though some guests report dated decor, noisy or underperforming HVAC, occasional hallway or traffic noise, and intermittent Wi-Fi. Breakfast receives strong praise for cooked to order quality and service, but the restaurant and bar are sometimes closed or limited—especially on weekends—causing inconvenience. Facilities feedback is mixed: the pool may be closed or chilly, the gym feels basic, and some hallway carpets are worn, though parking is easy. Expect a clean, convenient stay with welcoming service, tempered by occasional closures and aging touches.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool access is inconsistent—sometimes closed or unheated—and the gym is basic; parking is easy. Some facility issues were noted, including worn hallway carpets, an occasional gas odor report, and a rare elevator issue.

Related guest reviews

8

Mackenzie

Oct 10, 2025

·

Stayed 1 night

Everything seemed decent about the hotel. The breakfast was decent was very busy for the one girl that man’s taking orders and getting food. Booked this hotel for the pool mostly and it was out of order.

10

Betsy

May 11, 2025

·

Stayed 1 night

Very clean the gym is definitely an added plus … loved my stay!!!

8

Melissa

Sep 16, 2023

·

Stayed 1 night

Very nice hotel and friendly staff. Great breakfast and servers! One big problem was the very strong odor of gas in the lobby and elevator. I voiced my concern about the gas leak and was first told “well if it’s my time then…” and I responded it may be your time but not mine! They put the odor in gas for this reason. She insisted we were fine. I had to come back down for more towels and the smell of gas in the elevator was overpowering. Again I stated that something is wrong and needed to be checked. Another employee came out of office and said it’s the stove In restaurant and “we’re fine and the fire department checked it out”. I’ve stayed in this hotel at least 4 other times and it’s never had the odor of gas. It’s very concerning that the hotel has not done anything to rectify this issue. Obviously we are ok and didn’t blow up or pass out from the fumes because I’m writing this but it needs to be addressed.

8

David and Diane and Zachary

Aug 21, 2023

·

Stayed 2 nights

Every thing was nice at the hotel except the pool was closed for maintenance.

4

Peter

Aug 30, 2023

·

Stayed 1 night

First of all your web site said bar and restaurant and when we checked in on Sunday she said they were closed on Sunday. I chose this hotel for a bar and restaurant and they were not available, very poor. Next I wanted to sit outside that evening and this hotel only has 1 little bench , what a joke.Pool was also closed. This is a terrible way to run a hotel. Holiday Inn obviously doesn't care and I will never stay at a Holiday Inn again

10

Cristianne

Dec 23, 2024

·

Stayed 1 night

This property sits just off a smaller road near the “main drag” - perfect for us! Great parking lot.

8

Joelle

Jan 19, 2025

·

Stayed 1 night

The gym facility was lacking; the equipment was antiquated.

8

Tamela

Aug 9, 2025

·

Stayed 1 night

The staff were very accommodating & met our room requests. The pool was clean but was freezing. They stated the pool was 80 degrees but it did not feel that way. The breakfast was good but missed having the buffet option. The carpet in the hallway was bunched & torn but the rooms were clean.

10

Martha

Jan 2, 2023

·

Stayed 19,358 nights

Have been here before. Enjoy the pool and nice clean rooms. Would love to have breakfast included.

10

Amy

Jun 28, 2025

·

Stayed 1 night

Got stuck in the elevator. Fun time!!

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Cleanliness

Common areas and rooms are widely described as very clean. A few lapses appeared—such as a missed sheet change or hair in a tub—and several reviews note worn or bunched hallway carpets.

Related guest reviews

6

Katelyn

May 21, 2025

·

Stayed 1 night

Everything was great until we found a contact in the bed sheets after sleeping in them all night. We don't wear contacts so it's obvious the sheets weren't changed. I have not be compensated for being given a dirty bed, nor has the general manager called me yet to discuss this. I overheard the front desk associates say they've been having issues with their housekeeping staff cleaning the rooms properly.

10

Janet

Dec 3, 2024

·

Stayed 1 night

The whole place was spotless, which is very important to me.

10

Judy

Aug 31, 2025

·

Stayed 1 night

The hotel was very clean and staff were pleasant.

8

Cindi

Nov 22, 2025

·

Stayed 1 night

Except the hallway carpet still being in disrepair, the room was immaculate and breakfast was amazing.

10

Lucille

Aug 29, 2025

·

Stayed 1 night

It is overall clean. The carpet is wrinkled & worn out on the second floor. Needs to be replaced soon.

10

Sally

Jun 25, 2025

·

Stayed 1 night

Clean rooms and common areas. Friendly, helpful staff.

10

Dawn

Jul 20, 2025

·

Stayed 4 nights

I loved this hotel! The property is very clean and the employees are professional, willing to go above and beyond for their customers and kind which can be a rarety these days. I liked the restaurant on site Kem's, the food is good and the employees are nice and helpful. The only two things that need attention are the carpets in the hallways for floors 5 and 2 which need to be stretched out, they have several areas where the carpet is buched up/sticking up which is dangerous for those of us who use walkers, crutches or canes. The laundry room on the 2ed floor needs to have air conditioning running in it because it is so hot and the air in there is stagnate almost unbearable. All that being said I will definitely come back again, wonderful place to stay and the rooms are clean and nice. Thank you to Marie, Brennon at the front desk and Tina in Kem's restaurant!

8

Emily

Aug 10, 2023

·

Stayed 1 night

Check in was very nice. The room was mostly clean- some hair in the tub. And the waitress at breakfast was lovely.

10

Roxanne

May 27, 2024

·

Stayed 3 nights

This hotel was extremely clean and the staff was helpful and polite

2

james

Sep 26, 2024

·

Stayed 1 night

People getting high in the parking lot. Staff unfriendly, disinterested. The hotel is dirty!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious with good beds and quiet for many. Some report dated decor, loud or weak HVAC, occasional noise from halls or traffic, and spotty Wi-Fi.

Related guest reviews

4

Steven

Oct 27, 2024

·

Stayed 1 night

HVAC was so loud it made it difficult to sleep. Bathroom lightings was poor, could not put make up on in the bathroom due to lights being dim.

6

Claudia

Aug 9, 2025

·

Stayed 1 night

Hotel was overall ok. Staff at front desk were kind and quick. Wifi was out during our stay. Beds were comfortable.

6

Timo

Jul 20, 2025

·

Stayed 1 night

The AC machine was REALLY loud. We couldn’t sleep when it was on. We couldn’t sleep either when it was off due the warm temperature.

10

Brenda

Oct 1, 2025

·

Stayed 2 nights

The room was spacious.

6

steve

Jun 22, 2025

·

Stayed 1 night

Check-in was great, but the rooms need updating. You can tell the minimally added things here and there, but the entire property needs to be overhauled from the mid 2000s. It’s actually like a time capsule from 2006. The cable, AC unit, decor - it’s like stepping back in time. (Also, the AC unit leaked water around it)

8

Anne

Jul 5, 2025

·

Stayed 1 night

The room was nice and the beds comfortable; however, people were out in the hallway late at night making a lot of noise. Also, we prefer a buffet breakfast - the served breakfast just takes too long for people on the road for work.

10

Carol

Feb 26, 2024

·

Stayed 1 night

The hotel was clean and quiet. The bed was comfortable and I appreciated the large chair and ottoman in the room. The king room was very spacious.

8

Kristen

Dec 21, 2025

·

Stayed 1 night

The employees were kind, and were decorating for the Christmas which was fun. Our room was clean, bed was comfortable, bathroom was clean, the housekeeping was great! Issues: we stayed for three nights, and they only gave us (2) fairly small bath towels (which were new daily), but I would have liked more towels since I take two showers and my towel was still wet.. and the pillows on the bed weren’t great, quite thin. And we bought a fan because the room was so quiet! You could hear vehicles early in the morning. All in all it was a great hotel.

10

Christopher

Jun 18, 2025

·

Stayed 1 night

Room was spacious, clean, and comfortable!!!!!

6

Antonio

Apr 27, 2023

·

Stayed 1 night

Place was very clean and staff were great. The only issue I had because I’m a light sleeper is the noise with people slamming doors and the occasional planes and helicopters flying by. Of course I got the room near the elevator. That was very annoying. Had to sleep with earplugs in. Which were very uncomfortable. So my stay was good, just the noise was bad.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, accommodating, and efficient, particularly at breakfast. There are occasional complaints about rudeness, voucher miscommunication, and understaffing during busy periods.

Related guest reviews

10

Francis

Sep 16, 2025

·

Stayed 1 night

The hotel was very nice and the staff was great! Check-in was easy and very helpful. We had our breakfast included which worked out well. Tina, our server, was above and beyond. She was so friendly and offered my husband a few suggestions which was wonderful. Highly recommend anyone staying there.

8

Robert

Feb 21, 2023

·

Stayed 1 night

Check in was extremely long staff was inexperienced Checkout was very difficult was treated very rudely when asking for just a paper receipt and a box of tissues 1st Rachel stated no to providing the tissues,than said we didn’t have any and than after a3rd request she got them!!!

10

Linda

Apr 28, 2025

·

Stayed 1 night

The hotel is very well maintained and the room was very quiet. We’d like to give a shout out to Marie at the front desk and the young man working in the evening when we checked in, and especially to Brandy our waitress at breakfast! She was swamped with a room full of customers and was unfailingly cheerful.

10

LESLIE

Dec 5, 2025

·

Stayed 3 nights

Staff is fantastic and breakfast is always great.

10

Jesse

Nov 28, 2025

·

Stayed 1 night

Beautiful room and super friendly staff

2

Mark c.

Jun 1, 2025

·

Stayed 1 night

Rudest staff! I asked for something simple and they wouldn't help in any way. Go somewhere else!

6

WILLIAM

Nov 6, 2023

·

Stayed 1 night

For the 3rd time this year, the clerk at check in mis-handled the issue of the breakfast voucher. At first, she failed to offer it to me, or even tell me how much it cost. I asked about it 10 minutes later, and then she said it was too late, it had to have been purchased at check-in. I tried to buy it then with cash, but she refused to even try, saying it was too late. Your breakfast voucher system is flawed and has left me frustrated 3 times this year. I can't pre-order it on Expedia, and the staff keeps goofing up on how to offer it to me at the right time. Also - she told me yesterday that the cost was 5 dollars, and yet another Holiday Inn this year charged me 13.49 for it on the morning I was eating (illegally, until the waitress told me what the rules were). Why the huge difference? You need to train your check in staff to explain this system better and make sure they offer it to people who are not familiar with it. Most other chains, like Hampton Inn, do free breakfast, and have done so for many years.

8

Zora

May 4, 2025

·

Stayed 2 nights

Property was fine. ployee service was excellent.

10

Mary

Jul 27, 2025

·

Stayed 2 nights

Excellent service, very quick check in. I requested a room change when i got to the room because i wanted a bathtub. By the time i got back downstairs, they had the new keys ready.

10

Jennifer

May 27, 2025

·

Stayed 1 night

This stay was fantastic! Clean, spacious, comfortable -especially the bedding. It was luxurious. Of special note is the helpfulness of the night manager on duty, Jacob. We had arrived later than expected. He was friendly and welcoming.

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Location

Convenient access to I-81, shops, restaurants, and a short drive to Winchester’s historic district. A few note the industrial surroundings and limited walkability.

Related guest reviews

10

Cathryn

Aug 7, 2023

·

Stayed 1 night

The location offers easy access to shops and restaurants as well as proximity to major highways.

10

Thomas

Nov 20, 2023

·

Stayed 1 night

This is the nicest property I’ve ever stayed in alongside Rt 81. It was very clean, quiet, and comfortable. Breakfast was very good, with table service and breakfast cooked to order. Also, only a 10 minute drive to Winchester’s historic district.

10

Quang

Aug 20, 2024

·

Stayed 1 night

A very quiet location.

8

Stellar

Aug 30, 2024

·

Stayed 2 nights

Area is very convenient

10

Thomas

Dec 15, 2024

·

Stayed 1 night

Easy to get to everything you need.

10

JEAN

Jun 29, 2025

·

Stayed 2 nights

Convenient to downtown Winchester, Rt 11 and Stephen City!

10

Thomas

Sep 14, 2024

·

Stayed 1 night

Close to the Downtown and 81 exit. I didn't like that it was located in an industrial area with a lot of construction in back of the hotel.

10

Dinesh

Jun 23, 2024

·

Stayed 2 nights

Comfortable rooms, great breakfast and awesome location

8

Stephen

Oct 5, 2024

·

Stayed 1 night

Nice staff, a bit inconvenient location for walking

10

Susan

Jun 7, 2025

·

Stayed 1 night

Convenient stop while on a road trip. Hotel was clean, located near many places to eat and shop.

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AI-generated summary based on recent guest reviews

Dining

Cooked-to-order breakfast is repeatedly praised for quality and service. However, the restaurant/bar has limited or closed evening hours at times—especially on weekends—and occasional understaffing or limited menus.

Related guest reviews

10

Carol

May 21, 2023

·

Stayed 2 nights

Despite the information that there was a "restaurant/bar" on-site, it was not open the entire weekend we were there, other than for breakfast. They first said it would be open on Friday at 5pm, then changed that to 5pm on Saturday, only to find out that wasn't happening either. Very disappointed@

10

Wilfredo

Jul 23, 2025

·

Stayed 1 night

Restaurant was very good. Staff was very friendly and helpful. Tina our server and waitress was excellent. Breakfast in the morning was great and good variety.

10

William

May 12, 2025

·

Stayed 1 night

Part of longer trip, stayed here after a day at Gettysburg. Everything was very easy from booking to check in and out. Breakfast was very good.

8

nancy

Apr 1, 2023

·

Stayed 1 night

Lovely place…clean and well kept. Restaurant was way understaffed….left to have breakfast somewhere else.

4

Deborah

Sep 17, 2025

·

Stayed 1 night

My travel companions and I booked this hotel as our half way point home. Website stated restaurant and bar which was exactly what we needed after traveling 100s of miles. All we wanted to do was relax. Upon check in, we were told restaurant and bar were closed on the weekends. We were exhausted but had to drive to get a decent dinner. Was very disappointed!! This should be stated on the website so long distance travelers are aware. Will not be using this property in the future.

10

Brigid

May 25, 2025

·

Stayed 1 night

Good hotel. We picked because of restaurant but restaurant was closed. Ordered from outside by Doordash worked out fine.

10

James

Oct 14, 2024

·

Stayed 2 nights

Clean rooms. Clean linens. High quality linens. The onsite restaurant was great. If you can, get the breakfast voucher, it is an amazing value. Great breakfast.

10

Andy

Jul 21, 2023

·

Stayed 2 nights

I would definitely recommend this hotel. We were in town for a wedding so the location was perfect for us. Loved the made to order breakfast!

6

Brian

Oct 6, 2024

·

Stayed 1 night

Older property that needs updating. Restaurant not open. Carpets really worn.

8

Roseann

Dec 19, 2025

·

Stayed 1 night

The buffet was good Compton other hotels but the reason we stay at that particular place is because of in-house restaurant and individual prepared breakfast. Plus the new dinner menu is a joke. Why fix something if it isn’t broke!!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $79
15 $99	16 $101	17 $98	18 $95	19 $90	20 $99	21 $96
22 $95	23 $95	24 $95	25 $97	26 $90	27 $97	28 $95
29 $94	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
		1 $95	2 $96	3 $90	4 $94	5 $97
6 $95	7 $95	8 $95	9 $95	10 $91	11 $94	12 $97
13 $94	14 $90	15 $94	16 $90	17 $83	18 $88	19 $89
20 $90	21 $95	22 $91	23 $91	24 $88	25 $92	26 $92
27 $91	28 $91	29 $91	30 $96	31 $88

Holiday Inn Winchester Southeast-Historic Gateway by IHG

Prices for Holiday Inn Winchester Southeast-Historic Gateway by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 King Bed (Additional Living Area)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Standard Room

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Guest reviews of Holiday Inn Winchester Southeast-Historic Gateway by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Winchester Southeast-Historic Gateway by IHG

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