Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included, but specific serving hours are not mentioned.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about room accessibility are not provided.

What is the property's location in relation to key landmarks?

The hotel is located within a 10-minute walk of La Plaza Mall and McAllen Medical Center. It is 0.5 mi from Rio Grande Regional Hospital and 1.2 mi from Quinta Mazatlan.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.

What are the hotel's policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs for infants at a fee of USD 10.00 per night. Advance request may be required.

Holiday Inn Express McAllen Medical Center Area

Average nightly price at Holiday Inn Express & Suites - McAllen - Medical Center Area by IHG by month, last 12 months (USD)
Month	Average price
January	$101
February	$103
March	$113
April	$107
May	$105
June	$97
July	$110
August	$105
September	$112
October	$106
November	$117
December	$108

What guests think

Travellers describe Holiday Inn Express & Suites - McAllen - Medical Center Area by IHG as clean, comfortable, and conveniently located near shopping, restaurants, and medical facilities, with friendly staff, spacious rooms, quiet stays, and a popular, varied complimentary breakfast.

Common drawbacks include noisy or faulty air conditioners, thin walls or roof-unit hum on upper floors, occasional housekeeping lapses, and some worn bathroom or furniture fixtures. Guests also report intermittent front-desk delays or limited staffing, breakfast that can be crowded or lukewarm and ends early for some, and sporadic pool or fitness maintenance and closures, plus missing in-room coffee makers in some rooms. Overall, expect a comfortable, well-located stay with mostly reliable service and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and fitness room are appreciated and generally kept up, though a few guests noted temporary pool closure, ants or murky water, and a treadmill issue. Parking is mostly ample but can feel limited at busy times; elevators and laundry draw praise.

Related guest reviews

10

Edgar

Aug 27, 2025

·

Stayed 2 nights

Big parking lot for

10

Veronica

Jul 2, 2025

·

Stayed 2 nights

Over great experience, just outdoor pool area and door can use some maintenance. There's huge ants that cover the floors my kids got bit a few times while running around playing.

10

Sergio

Aug 28, 2024

·

Stayed 1 night

When we booked we didn’t know that the pool was not available for these days and we have 2 kids that were very excited to swim. But we didn’t get that notice from neither from Expedia, nor form the hotel. So that was the only inconvenient

10

Jessie

Aug 3, 2024

·

Stayed 2 nights

The beds are very comfortable and love the pool.

8

ADRIAN

Aug 2, 2025

·

Stayed 4 nights

Hotel seems to be kind of new, but the reality is that the inside of the hotel is not well maintained. Dirty elevators, dirty carpets and dirty room. It seems like the vacuum was never used on the carpet. One day, my room wasn’t cleaned at all, and I had to ask for towels and shower gel at the front desk.

8

Robert

Nov 14, 2023

·

Stayed 1 night

We enjoyed our stay here. The beds were comfortable, great location and there is spacious laundry facilities. They forgot housekeeping one day, but not a big deal. The facility was clean and employees were hospitable.

10

Yvonne

Jul 26, 2024

·

Stayed 6 nights

Location, friendly staff and cleanliness. More parking space is required.

8

Henry

Feb 12, 2024

·

Stayed 3 nights

Nice hotel. Elevators were great. Breakfast and coffee, too. Shower wasn’t the best. Plugs for phone charging were iffy.

10

Richard Matthew

Dec 25, 2023

·

Stayed 1 night

The room was very clean and well appointed. No deferred Maintenace. The breakfast buffet was disappointing but adequate. Food was luke warm and not very tasty. They offer a 24 hour coffee service that is a very nice amenity. Very good location near everything McAllen has to offer. Plenty of parking and an attractive building.

10

Arthur

Apr 21, 2025

·

Stayed 3 nights

Great Experience. Breakfast was good and had plenty of options. Clean common areas. Room was at a good temp and cooled well. Had a good vibe and not frumpy. Smelled great when you walked into the building. Pool was well kept. Saw staff cleaning the pool every day I was there. Workout room was clean too. Equipment was working except for the treadmill. Not sure if it was me not knowing how to turn on the distance and time or the machine was broken…idk but it allowed me to do a short run. I Will be booking here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and common areas. A few report issues like dirty carpets or elevators, odors, damp or stained bathroom fixtures, and a missed housekeeping day.

Related guest reviews

10

Jorge

Oct 27, 2024

·

Stayed 2 nights

This Holiday has nice rooms. Rooms are clean and comfortable. It’s located close to Plaza Mall, several good restaurants and stores.

8

ADRIAN

Aug 2, 2025

·

Stayed 4 nights

Hotel seems to be kind of new, but the reality is that the inside of the hotel is not well maintained. Dirty elevators, dirty carpets and dirty room. It seems like the vacuum was never used on the carpet. One day, my room wasn’t cleaned at all, and I had to ask for towels and shower gel at the front desk.

10

Deborah

Dec 15, 2025

·

Stayed 1 night

Our stay was absolutely wonderful. The room was spacious and clean, the staff was very helpful and courteous and the amenities were outstanding. I will definitely be staying again on my next trip.

10

Virginia

Aug 4, 2024

·

Stayed 2 nights

Having moved away from McAllen 6 years ago, thoroughly enjoyed being back! Hotel was a great choice. Room n bath clean n neat. The breakfast was generous with great choices for all ages. Will definitely stay again. The staff very pleasant n really kept lobby n breakfast area clean!

10

Karina

Sep 26, 2025

·

Stayed 2 nights

Room was clean and it was very quiet.

8

Ahmed

Oct 7, 2025

·

Stayed 3 nights

Property was generally clean, felt safe, was close to most amenities, and the staff were courteous. I dislike the fact that when I would go to the front desk I would often have to wait for a staff member to come out of their office and on departure early morning there wasn't anyone at the front desk.

4

Frank

Sep 1, 2025

·

Stayed 2 nights

No one at front desk in the middle of the day for check-in for a few minutes. Room smelled like old, wet gym shoes as soon as we walked in...noted most of the carpet was damp. AC was cold but noisy, like it was near to breaking down. Window blind was worn/torn but we were able to make it work. Couch had a pretty sizeable hole/tear ~2 inches on top of back. One of the pillows smelled really bad, like maybe it was on the floor and picked up the smell from it. Asked desk about something to help with the odor and they gave us a spray bottle...so we did the work for them...it didn't help too much. Walls were thin...we believe there was a family above us since there was "running" noises like kids running around, which started around 4am both mornings we were there and battled the AC noise in our attempts to sleep. One of the two breakfast area coffee makers broke on 2nd morning we were there.

10

Kolin

Oct 26, 2024

·

Stayed 1 night

Clean facility and nice

10

Yvette

Jan 2, 2025

·

Stayed 2 nights

Very clean hotel

6

Arturo

Dec 3, 2022

·

Stayed 19,328 nights

No hot water, not very clean,

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with cold AC and many quiet stays. Recurring complaints include AC noise or malfunction, thin walls or roof hum on higher floors, limited in-room amenities like coffee makers, and some worn furnishings.

Related guest reviews

10

Richard

Mar 13, 2025

·

Stayed 1 night

The room was big, clean, and comfortable. The bathroom was very clean and presentable.

10

Deborah

Dec 15, 2025

·

Stayed 1 night

Our stay was absolutely wonderful. The room was spacious and clean, the staff was very helpful and courteous and the amenities were outstanding. I will definitely be staying again on my next trip.

10

Sandra

May 30, 2025

·

Stayed 3 nights

Spacious rooms with great a/c.

6

Lucy

Jul 30, 2025

·

Stayed 4 nights

I didn't like the fact that I couldn't get a good night's sleep because being on the 4th floor you could hear a humming sound all night long and vibration come to find out it was the air conditioning units on the roof. Even taking a sleeping pill you couldn't escape that sound. Thankfully that gentleman cleared that up on my way out af 4 days of staying there.

6

Loraine

Apr 15, 2024

·

Stayed 1 night

I requested an upper floor, away from the elevator and the ice machine and I received the opposite. I was on the 2nd floor, out of four, and next to the elevator and ice machine. On the reservation the check out time said 12 noon. When we checked in, we were told the check out time was 11 am, so we asked for a late check out. We were told we could check out at noon, but got a call from the front desk at 11:20 am because we didn't check out yet. The message between staff was not relayed. I asked for an extra set of towels and the towels we were given were dirty. There were two good points...the fresh ground coffee machine was nice. I still wish there was a coffee pot in the room though. Second, the king size bed actually had king size pillows of firm and soft variety instead of the cheap lumpy standard pillows that most hotels use with the king size bed. Shower pan had stains and felt unclean. Showerhead trickled water and the adjustment didn't work.

2

Omar

May 20, 2025

·

Stayed 1 night

Room 308 the a/c made loud noise all night! Will never stay here again. Light switch would turn lights on with power connections, you turn off lights, the power plugs turned off!

6

Lucio

Dec 6, 2025

·

Stayed 2 nights

Booked three rooms and one room had been cleaned. It was missing towels, coffee cups and a/c system was not working. Surprise of the setup new hotels have now a-days in the rooms lacking closets, coffee makers, limited towels, non working cable TV, and smaller half filled amenities bottles. Sorry, but also the thin walls where you hear everything going on next room and hallways. Holiday Inns have really changed except in prices which are higher.

8

Dawn

Sep 8, 2024

·

Stayed 1 night

Nice, clean but the AC was struggling and making a lot of noise. But I would stay there again

8

Leslie

Jul 13, 2025

·

Stayed 1 night

Comfortable and peaceful ….. I just wish they had an extra blanket in the closet or somewhere

10

Roger

Feb 8, 2023

·

Stayed 1 night

My room was great, although the air conditioner was a little noisy, but that was pretty minor.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, helpful, and accommodating, with smooth check-in and check-out and thoughtful assistance. Occasional downsides include understaffed or unattended front desk, miscommunications about late checkout, and slower maintenance response at night.

Related guest reviews

10

Susana

Sep 3, 2024

·

Stayed 2 nights

Great hotel and great service.

10

DARIO

Aug 21, 2024

·

Stayed 1 night

Friendly and very helpful staff, will definitely be staying here on future trips.

10

Jacqueline

Aug 9, 2024

·

Stayed 1 night

Front desk reception was great and had a smile every time

10

Yuridiana

Jul 13, 2024

·

Stayed 2 nights

We had a wonderful stay for a couple of days due to a track and field competition for our kids. Right away as we arrived, the customer service was superb and we felt welcomed by Mellanie, the front desk receptionist. She helped us by providing information about places to go to for dinner and recreational activities. She was also helpful with providing information about hotel services. Overall, wonderful stay.

10

Deborah

Dec 15, 2025

·

Stayed 1 night

Our stay was absolutely wonderful. The room was spacious and clean, the staff was very helpful and courteous and the amenities were outstanding. I will definitely be staying again on my next trip.

6

Loraine

Apr 15, 2024

·

Stayed 1 night

I requested an upper floor, away from the elevator and the ice machine and I received the opposite. I was on the 2nd floor, out of four, and next to the elevator and ice machine. On the reservation the check out time said 12 noon. When we checked in, we were told the check out time was 11 am, so we asked for a late check out. We were told we could check out at noon, but got a call from the front desk at 11:20 am because we didn't check out yet. The message between staff was not relayed. I asked for an extra set of towels and the towels we were given were dirty. There were two good points...the fresh ground coffee machine was nice. I still wish there was a coffee pot in the room though. Second, the king size bed actually had king size pillows of firm and soft variety instead of the cheap lumpy standard pillows that most hotels use with the king size bed. Shower pan had stains and felt unclean. Showerhead trickled water and the adjustment didn't work.

10

David

Aug 12, 2024

·

Stayed 1 night

We forgot some items and went back 2 days later, and they return or items. Outstanding staff.

8

Ahmed

Oct 7, 2025

·

Stayed 3 nights

Property was generally clean, felt safe, was close to most amenities, and the staff were courteous. I dislike the fact that when I would go to the front desk I would often have to wait for a staff member to come out of their office and on departure early morning there wasn't anyone at the front desk.

8

Jose Nestor Cervantes

Sep 9, 2025

·

Stayed 2 nights

Just 1 person in front desk, no maintainance personal available night, and the front desk girl had in charge the whole hotel.

10

Cesar

Sep 5, 2024

·

Stayed 1 night

Great customer service!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for Plaza Mall, restaurants, airport, hospital, and major roads; many note it feels safe and quiet. Easy to access for shopping and events.

Related guest reviews

8

carmen

Jul 31, 2023

·

Stayed 2 nights

Safe, convenient and quiet location.

10

Jorge

Oct 27, 2024

·

Stayed 2 nights

This Holiday has nice rooms. Rooms are clean and comfortable. It’s located close to Plaza Mall, several good restaurants and stores.

10

Gemma

May 29, 2025

·

Stayed 2 nights

The hotel is clean and neat. Unlimited coffee plus breakfast is so good—many foods to choose from. I will come back again. The location is easily accessible for getting around town. It was my first time visiting McAllen, and I had no trouble navigating the area. I will recommend this hotel to all my friends and to anyone who reads my comments.

10

Noreli

May 2, 2025

·

Stayed 1 night

A quiet option for families. Good location.

10

Daniel

Nov 11, 2024

·

Stayed 4 nights

Excelent option nearest to international airport and malls.

10

MICHELLE

Feb 4, 2024

·

Stayed 2 nights

We appreciated being close to the hospital.

10

German

Jul 29, 2024

·

Stayed 2 nights

Great location, just a minutes of the plaza mall. and all the stores. Big room and very kind crew.

8

Carlos

Aug 14, 2023

·

Stayed 1 night

Good area to stay in.

10

Bianca

Jun 10, 2025

·

Stayed 3 nights

Perfectly located, walking distance to the mall and restaurants.

10

David

Oct 19, 2024

·

Stayed 3 nights

Convenient to what we needed.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as tasty and varied, and the 24-hour coffee is appreciated. Some mention crowding, early end time, lukewarm items, a slow pancake machine, or isolated quality issues.

Related guest reviews

10

Norma

Jul 18, 2025

·

Stayed 1 night

Customer service was great and breakfast was delicious with various options.

10

John

Oct 29, 2024

·

Stayed 2 nights

Overall great place. Next to good food and quick to the highway which wasn’t loud at all. Would recommend to anyone. Breakfast was included too and was a great start to the day.

10

Virginia

Jan 11, 2025

·

Stayed 1 night

Enjoyed the breakfast and the convenience to all we wished to do in the McAllen area.

8

Javier Adrian

Jun 28, 2024

·

Stayed 1 night

I didn't like that the breakfast ends at 9:30, i would prefer 10:30

6

Alfredo

Apr 20, 2025

·

Stayed 2 nights

Hotel has a great location close to the Plaza Mall, a lot of restaurants as well as retail stores. Unfortunately the breakfast buffet came with a hair in my scrambled eggs and there isn’t enough room at certain intervals to even sit down in the morning hours. Hotel is quite since there are a lot of families traveling to that location.

10

Monica

Nov 25, 2023

·

Stayed 1 night

Very convenient and good breakfast

10

Richard Matthew

Dec 25, 2023

·

Stayed 1 night

The room was very clean and well appointed. No deferred Maintenace. The breakfast buffet was disappointing but adequate. Food was luke warm and not very tasty. They offer a 24 hour coffee service that is a very nice amenity. Very good location near everything McAllen has to offer. Plenty of parking and an attractive building.

10

Arthur

Apr 21, 2025

·

Stayed 3 nights

Great Experience. Breakfast was good and had plenty of options. Clean common areas. Room was at a good temp and cooled well. Had a good vibe and not frumpy. Smelled great when you walked into the building. Pool was well kept. Saw staff cleaning the pool every day I was there. Workout room was clean too. Equipment was working except for the treadmill. Not sure if it was me not knowing how to turn on the distance and time or the machine was broken…idk but it allowed me to do a short run. I Will be booking here again.

8

Carla

Mar 4, 2024

·

Stayed 3 nights

Breakfast was good! Auto pancake maker.

10

Haziel

Jun 3, 2025

·

Stayed 2 nights

From Monterrey to McAllen for shopping 10/10. Breakfast 11/10. Please highly recommended!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $108	2 $117	3 $120
4 $100	5 $115	6 $115	7 $107	8 $107	9 $115	10 $115
11 $96	12 $107	13 $106	14 $107	15 $100	16 $113	17 $113
18 $95	19 $104	20 $104	21 $112	22 $105	23 $113	24 $114
25 $92	26 $95	27 $108	28 $99	29 $88	30 $101	31 $102

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $101	3 $95	4 $104	5 $101	6 $107	7 $107
8 $85	9 $96	10 $96	11 $101	12 $95	13 $117	14 $109
15 $97	16 $108	17 $88	18 $95	19 $88	20 $108	21 $108
22 $85	23 $85	24 $108	25 $109	26 $114	27 $126	28 $129
29 $104	30 $86

Holiday Inn Express & Suites - McAllen - Medical Center Area by IHG

Prices for Holiday Inn Express & Suites - McAllen - Medical Center Area by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed (Living Area)

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Transfer Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Suite, 2 Queen Beds, Accessible (Comm, Mobility, Accessible Tub)

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Standard Room

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Guest reviews of Holiday Inn Express & Suites - McAllen - Medical Center Area by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - McAllen - Medical Center Area by IHG

Prices for upcoming dates