Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available for a fee, served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, wheelchair-accessible registration desk, on-site restaurant, and pool. There are also stair-free paths to the entrance and wheelchair-accessible parking.

What is the location of the property in relation to key landmarks?

The hotel is located in Grand Rapids (East Beltline), just a 1-minute drive from Calvin College and 7 minutes from Frederik Meijer Gardens and Sculpture Park. It is approximately 8.5 miles from the Grand Rapids Art Museum and 8.7 miles from the Grand Rapids Children's Museum.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 8:00 AM to 10:30 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 26.50 per night, and advance request is required for confirmation.

Hilton Garden Inn Grand Rapids East

Average nightly price at Hilton Garden Inn Grand Rapids East by month, last 12 months (USD)
Month	Average price
January	$124
February	$130
March	$139
April	$159
May	$174
June	$180
July	$183
August	$174
September	$169
October	$154
November	$138
December	$132

What guests think

Hilton Garden Inn Grand Rapids East earns consistent praise for clean, comfortable rooms, a friendly team, and standout leisure features—especially the warm pool and popular indoor/outdoor hot tub—along with a convenient location near shopping, dining, and downtown.

Guests often enjoy the on-site bar and breakfast, though several note the buffet costs extra and can feel expensive. Common pain points include occasional housekeeping lapses, pool or hot tub maintenance issues and crowding, and noise from hallways or nearby traffic. Service is largely welcoming, but a few report unhelpful front-desk interactions or billing and room-readiness mix-ups. Expect a modern, family-friendly stay with lively facilities and a convenient base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

The pool and indoor/outdoor hot tub are the standout amenities, and many guests also appreciate the on-site bar, restaurant, lobby coffee, and outdoor patio/fire pit. At times the pool area is crowded, chlorine can be strong, and occasional hot tub or elevator issues are reported.

Related guest reviews

6

Nathan

Jan 24, 2025

·

Stayed 1 night

My wife and I came for her birthday because they have an inside hottub that goes outside and we came especially for this feature of the hotel. The jets were not working on the part that was outside but we went outside anyway. While sitting outside a ball of hair came floating from the inside part of the hot tub and there were dark piles matter in the corners (see pictures). I noted this in our review and was awarded 5,000 points on my Hilton Honors account (50,000 pts = 1 night stay) for our experience. I thanked them for the gesture but what they offered was nothing substantial. I hope they are able to take better care of the hot tub in the future and look for better ways to make their guests satisfied when something is not up to their standards.

10

Jessica

Aug 8, 2025

·

Stayed 1 night

Great pool area. Great location.

8

Amy

Apr 13, 2025

·

Stayed 1 night

Clean and modern rooms, very comfortable beds and clean linens. The staff was very friendly and happy to help. We attempted to use the pool which looked clean, but a kids sports team filled the area all day, making it hard for adults to use it. They did have adults only pool hours but an adults only section would be nice. The bar and restaurant area was very nice with a an outdoor patio and fire pit. Free coffee in the lobby in the morning but thats about it for complimentary. For the price we paid, it would be nice to offer a complimentary breakfast option like fruit or yogurt.

10

Lauren

Feb 2, 2024

·

Stayed 1 night

Great pool and hot tub! The pool is always warm and clean.

10

Michael

Jan 28, 2024

·

Stayed 1 night

Everything about the hotel was great! It's very nice! Our only complaint was that the pool and hot tub had way, way too much chlorine in them. It hurt our eyes and made them water. Otherwise, it was very nice!

8

Chuck

Mar 28, 2023

·

Stayed 1 night

Great pool and indoor/outdoor hot tub. Family friendly. Close to restaurants and shopping. Friendly staff, and good price point. We’ll stay here again.

8

Jason

Oct 19, 2024

·

Stayed 1 night

Gem of a pool and hot tub with a swim out lounge area. A little pricey for the area and a mix up at check in but overal a great room with solid features.

10

Susan

Oct 14, 2024

·

Stayed 1 night

Starbucks coffee machine, bar and restaurant in hotel

10

Cesilia

Apr 29, 2024

·

Stayed 2 nights

Very nice pool, bar, indoor/out door area. Great location. Close to everything.

10

Maureen

Nov 9, 2025

·

Stayed 1 night

Beautiful room. Pool was great. We love that. It was an indoor and outdoor hot tub. Staff was very friendly. I will stay again.

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Cleanliness

Overall cleanliness is praised across rooms and public areas. Some guests report lapses such as dirty showers or walls, hair or crumbs left behind, hallway trash, and isolated mold or maintenance misses.

Related guest reviews

8

MICHELLE

Jan 7, 2025

·

Stayed 1 night

The staff was extremely friendly. I was disappointed that our room did not meet my cleanliness standards. Crumbs on heater/ac unit food on table. Bed seemed not made the best.

10

Jeremy

Nov 29, 2025

·

Stayed 1 night

This is a super clean, conveniently located, and immaculately maintained property.

6

James

Sep 27, 2023

·

Stayed 1 night

The room was not fully cleaned. Found a dirty sock and a used plastic cup on the floor by the bed. Room smelled like dirty feet. Room above me made terrible noise like jumping up and down on the floor from 10pm to midnight. Made it tough to fall asleep.

10

Arica

Oct 20, 2025

·

Stayed 1 night

Hotel was great, room was great but our shower was dirty. The walls in the bathroom were dirty. It looked like something dark splashed on the wall and dripped down and no one cleaned it. I wound up showering at a family member’s home instead of my hotel room.

8

Matt

Dec 14, 2025

·

Stayed 1 night

The room and facilities were clean

2

Jennifer

Jan 3, 2024

·

Stayed 3 nights

I had two rooms because the first one was dirty and the next one was worse but i was across country for a sick aunt visit. Complained to staff.

8

Ty

May 28, 2025

·

Stayed 4 nights

I didn't spend much time there but what I did see was well kept and clean.

10

Randall

Nov 24, 2025

·

Stayed 1 night

Room was clean, staff was very pleasant, pool area was well maintained and clean.

4

Jason

Jul 22, 2023

·

Stayed 1 night

The shower in my room had mold in it. The air conditioner unit was very loud through the entire night. The pillows were substandard and basically flat within an hour of sleeping on them. The view out my window had a dumpster directly in front. The hallway to the room had used towels laying on the floor. I made a statement to the front desk about this and the hotel did nothing for customer recovery satisfaction. After speaking with Expedia. Expedia contacted the hotel and the Hilton representative denied that a report was made and that the room was used. The hotel refused to do anything for me. I paid $168 for the room and it was not worth a single penny. I have a call into the corporate Hilton Customer service to see what Corporate will do for me.

8

Jonathan

Jun 9, 2024

·

Stayed 2 nights

Have stayed here 3 times a year for the past 3 years. This time was probably the worse. Bathroom had bar of soap still in the shower and tissue looked stuffed. Overall would not have chosen anywhere else. This hotel is why i became a honors member. Service said they give me extra point but still waiting to see them come in

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Rooms

Rooms are modern, spacious, and comfortable, with some featuring balconies. A few mention thin walls, street or hallway noise, and pillow comfort issues.

Related guest reviews

10

Ian

Nov 24, 2025

·

Stayed 1 night

Just there for one night, but very spacious & clean rooms. Appreciate the detachable shower head in our 2 queen standard room.

10

Dennis

May 9, 2024

·

Stayed 1 night

New, quiet and comfortable

8

Noyle

Feb 19, 2024

·

Stayed 2 nights

Car noise from the street. Overall great location.

10

Nykolas

Jun 23, 2025

·

Stayed 2 nights

Stayed here in a pinch and wow. Top notch staff, easy check in, great spacious and clean rooms. Exactly what we were looking for. Awesome property!

8

David

Jul 20, 2025

·

Stayed 4 nights

Really enjoyed our room. It was very comfortable.

10

Sarah

Mar 28, 2025

·

Stayed 1 night

Very quiet and we appreciated being able to get fresh air having a balcony.

10

Lauren

Sep 30, 2024

·

Stayed 1 night

Nice hotel if there for work. Comfortable, quiet and local.

8

kristiana

Mar 23, 2025

·

Stayed 1 night

The walls are to thin! Thats all im going to say! Other than that it was great

8

Angela

May 26, 2023

·

Stayed 1 night

Great location! Nice clean rooms. Pillows too soft.

10

Gail

Jan 23, 2025

·

Stayed 2 nights

Quiet room

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Service

Staff are frequently described as friendly and helpful across the front desk, bar, and breakfast. However, some guests encountered unhelpful interactions, billing or check-in mix-ups, and delayed room readiness.

Related guest reviews

10

Jennifer

Jan 14, 2024

·

Stayed 2 nights

Wonderful staff - we stayed during an awful snow storm with family - they had staff cleaning off cars in the mornng! Everyone was so friendly excellent service in bar area and for breakfast !

10

Jane

May 27, 2024

·

Stayed 1 night

Excellent stay all around. The manager James was very accommodating. Our reservation was to include breakfast based upon a conversation with personnel at the hotel. Our reservation in the system did not show breakfast was included. James did not hesitate to make it right. We would stay there again without hesitation.

8

Claudia

Jul 31, 2025

·

Stayed 1 night

I stayed at this hotel for a day and was very impressed with the overall look and cleanliness the place is beautiful and well maintained. The location is excellent, with plenty of shops and attractions nearby, which made exploring the area very convenient. However, the service at the front desk could use some improvement. I found the staff lacking in customer service skills, which took away from an otherwise great experience. With better front desk service, this would be a top-tier stay.

2

Carmen

Mar 25, 2024

·

Stayed 1 night

Front desk was no help

10

Nykolas

Jun 23, 2025

·

Stayed 2 nights

Stayed here in a pinch and wow. Top notch staff, easy check in, great spacious and clean rooms. Exactly what we were looking for. Awesome property!

10

Francine

Nov 2, 2025

·

Stayed 1 night

Every single staff member was AMAZING!’n we absolutely LOVE THIS HOTEL’ We travel from Canada to Chicago often… really thinking we may have found our favourite hotel! Excellent excellent 10/10 for the entire hotel!! I NEVER write reviews!!

2

Darin

Oct 17, 2023

·

Staff was very unfriendly!

8

Joyce

Sep 23, 2024

·

Stayed 1 night

We had a little difficulty at the check in. I paid online so as to use some Hotels.com rewards but when we got there they took my credit card for incidentals hold and charged for the whole room. Still working on getting credit returned for overcharge.

10

Kevin

Jul 1, 2025

·

Stayed 4 nights

Front desk and wait staff for breakfast were great. Helpful, attentive, always available. Rooms were clean and well cared for.

10

Vinay

Oct 20, 2025

·

Stayed 2 nights

The front desk staff were friendly and helpful. Our room was clean and comfortable. We enjoyed using the pool. We didn’t try the hotel breakfast, but others told us it’s really good. Overall, it’s a great place for families and worth the money.

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Location

Convenient location near shopping, restaurants, and the mall, with easy access to downtown and nearby visits like Raybrook Senior Living. Some note traffic noise despite the otherwise handy setting.

Related guest reviews

10

Margaret

Feb 7, 2024

·

Stayed 1 night

We came to Grand Rapids for a shopping trip. This hotel is just a block from the mall entrance and right in the heart of the shopping district. There are friendly smiling faces on the hotel staff which is always welcoming. The room is spotless and modern, and the bed is very comfortable. Includes a coffee maker and bottled water. My husband loved the bar in the lobby, where he spent time while I shopped:) Our bartender was amazing! The bar menu has various options, but be careful; the nachos are delicious but have spicy aioli on top! A sports bar with a full dinner menu is also next door. I would stay at this hotel again.

10

Michelle

Feb 18, 2024

·

Stayed 1 night

Great location and clean property.

10

Jeremy

Nov 29, 2025

·

Stayed 1 night

This is a super clean, conveniently located, and immaculately maintained property.

10

Amanda

Sep 18, 2025

·

Stayed 1 night

Very convenient and easy to get too

10

Michelle

May 19, 2024

·

Stayed 1 night

Great location and beautiful hotel

10

Bailey

Sep 22, 2024

·

Stayed 1 night

This is always our go-to hotel when we visit Grand rapids. It’s comfortable, convenient & close to downtown.

8

Cynthia

Feb 18, 2023

·

Stayed 1 night

The property is close enough to downtown without being right there. Nice surrounding area, lots of parking.

10

Esther

Jun 26, 2023

·

Stayed 2 nights

We had a great stay, very clean and conveniently located.

10

Monica

Nov 21, 2025

·

Stayed 1 night

Clean and close to everything!

10

Becky

Sep 4, 2025

·

Stayed 1 night

It was a perfect place to stay to visit our family member at Raybrook Senior living . We could walk over to visit. The only issue we had was with kids running and cannonball jumping into the hot tub while we were trying to enjoy it. That totally ruined the relaxing time of the stay.They were in the pool area from the time we checked in until closing time of the pool.

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Dining

The on-site bar and grill earn positive feedback, and many like the breakfast buffet. Multiple reviews note breakfast is not complimentary and feels pricey for some.

Related guest reviews

10

Jennifer

Jan 14, 2024

·

Stayed 2 nights

Wonderful staff - we stayed during an awful snow storm with family - they had staff cleaning off cars in the mornng! Everyone was so friendly excellent service in bar area and for breakfast !

10

DeLynn

Jan 16, 2023

·

Stayed 19,372 nights

It was as awesome. It was clean, comfortable and staff were friendly. The only negative is that breakfast is $15 per person.

10

maria

Oct 15, 2023

·

Stayed 1 night

Stay was great and the breakfast buffet was also great. Enjoyed our stay

8

Amy

Apr 13, 2025

·

Stayed 1 night

Clean and modern rooms, very comfortable beds and clean linens. The staff was very friendly and happy to help. We attempted to use the pool which looked clean, but a kids sports team filled the area all day, making it hard for adults to use it. They did have adults only pool hours but an adults only section would be nice. The bar and restaurant area was very nice with a an outdoor patio and fire pit. Free coffee in the lobby in the morning but thats about it for complimentary. For the price we paid, it would be nice to offer a complimentary breakfast option like fruit or yogurt.

10

Felicia

Jun 10, 2024

·

Stayed 1 night

Very clean and big hotel! I was chosen as the Hilton Guest of the Day & received free breakfast & a welcome bag of snacks! I thought this touch was very cute and welcoming! The breakfast during the weekend is a buffet style- it was a step above an average continental breakfast- (Eggs, potatoes, bacon, sausage, biscuits & gravy, cereals, French toast, oatmeal, etc) was bummed there wasn’t a typical waffle maker like you often find at hotel breakfasts, but overall it was decent. But had we not been selected as the special guest, we would’ve opted to go somewhere local for breakfast, as the cost was a bit steep for what it was. But if you’re looking for convenience then it’s OK. The hotel was clean, and staff was friendly. Pool & hot tub were very nice, and utilized by guest. Room had 2 bottles of water in them. I’d definitely stay here again.

10

Deborah

Jun 22, 2025

·

Stayed 1 night

It was fantastic….the food from the grille was delicious and the bartender/server was awesome!!!!

10

Susan

Oct 14, 2024

·

Stayed 1 night

Starbucks coffee machine, bar and restaurant in hotel

10

brandon

May 9, 2025

·

Stayed 1 night

very nice hotel. was extremely clean. staff was extremely polite. pool and hot tub were clean. breakfast was good. one of the nicer hotels i have stayed in for the money. will be our go to hotel when in the area and would recommend whether in area for business or leisure.

10

Felicia

Jun 9, 2024

·

Stayed 1 night

Very clean and big hotel! I was chosen as the Hilton Guest of the Day & received free breakfast & a welcome bag of snacks! I thought this touch was very cute and welcoming! The breakfast during the weekend is a buffet style- it was a step above an average continental breakfast- and usually $16 a person. (Eggs, potatoes, bacon, sausage, biscuits & gravy, cereals, French toast, oatmeal, etc) was bummed there wasn’t a typical waffle maker like you often find at hotel breakfasts, but overall it was decent. But had we not been selected as the special guest, we would’ve opted to go somewhere local for breakfast, as the cost was a bit steep for what it was. But if you’re looking for convenience then it’s OK. The hotel was clean, and staff was friendly. Pool & hot tub were very nice, and utilized by guest. Room had 2 bottles of water in them. I’d definitely stay here again.

10

Susan

Feb 12, 2023

·

Stayed 4 nights

The room was spacious and comfy, the breakfasts were good, and the bar was tended by, honestly, the best bartender I've ever encountered. I was there for three nights, and only had one less-than-awesome interaction with staff (rude employee chasing me down, asking my room number at continental breakfast). Otherwise, front desk people went above and beyond -- just a really great stay.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $175	19 $203	20 $207	21 $205	22 $187	23 $178	24 $185
25 $145	26 $167	27 $188	28 $186	29 $157	30 $143	31 $144

Su	Mo	Tu	We	Th	Fr	Sa
1 $144	2 $155	3 $168	4 $167	5 $161	6 $158	7 $165
8 $149	9 $154	10 $166	11 $158	12 $149	13 $139	14 $136
15 $144	16 $154	17 $158	18 $158	19 $144	20 $139	21 $139
22 $144	23 $145	24 $158	25 $158	26 $139	27 $139	28 $139
29 $144	30 $149

Hilton Garden Inn Grand Rapids East

Prices for Hilton Garden Inn Grand Rapids East

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessibleessible (Hearing Accessible)

Deluxe Room, 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds (Drinks & Snacks)

Room, 2 Queen Beds, Accessibleessible (Mob Hearing Accessible with Bathtub)

Room, 2 Queen Beds, Accessibleessible (Mob Hearing Accessible with Roll-In Showither)

Room, 2 Queen Beds

Junior Suite, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Guest reviews of Hilton Garden Inn Grand Rapids East

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Garden Inn Grand Rapids East

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