Is parking available at the property?

Yes, free self-parking is available on-site, and there is also off-street parking. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily. Specific serving hours are not mentioned.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities including a registration desk, parking, public areas, rooms, and bathrooms. There is also a wheelchair-accessible pool and elevator access.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Cowgirls of the West Museum and Wyoming Transportation Museum. It is approximately 1.7 miles from Nelson Museum of the West and 1.8 miles from Wyoming Historic Governors' Mansion.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. Specific operational hours are not mentioned.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Tru by Hilton Cheyenne WY - Comfortable Stay

Average nightly price at Tru by Hilton Cheyenne WY by month, last 12 months (USD)
Month	Average price
January	$99
February	$114
March	$114
April	$128
May	$133
June	$172
July	$245
August	$170
September	$166
October	$161
November	$118
December	$104

What guests think

Reviews of Tru by Hilton Cheyenne WY consistently highlight very clean rooms, a modern minimalist design, pet friendly policies, and convenient highway access, while some guests note small rooms and limited in room amenities.

Breakfast is generally well received, though a few guests reported quality inconsistencies and, in one case, insects around the buffet and coffee area. Facilities like the pool and gym are appreciated, but occasional issues include a chilly or closed pool and parking congestion or potholes. Service is often described as friendly and helpful, though a few reviews mention understaffing, rude interactions, overbooking, or delays resolving room issues. Expect a streamlined stay with tradeoffs in room size and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews praise the indoor pool, gym, and social lobby or game areas, plus pet friendly policies and available laundry. Some note the pool area can be cold or overly chlorinated, parking can feel tight or potholed, and the pool was closed during one stay.

Related guest reviews

8

Sylvia

Jul 28, 2024

·

Stayed 3 nights

Customer service was excellent, very nice and hospitable. Only downfall was the huge pot whole in the parking lot. Bigger than a truck tire. Everything else was nice. Would stay again.

10

Dmytro

Jul 4, 2025

·

Stayed 1 night

Clean Room, Nice Pool and Gym

4

Katelyn

Oct 13, 2025

·

Stayed 1 night

Old mattresses, worn down hotel compared to other Tru by Hilton’s we’ve stayed at. Pool was also closed for maintenance.

8

Jeff

Jul 17, 2024

·

Stayed 1 night

We weren’t there long. Room was modern and fun. Breakfast buffet was good and crawling with military people. We took advantage of the laundry facilities. Indoor pool was good but overpowering with chlorine.

10

William H

May 28, 2025

·

Stayed 1 night

Modern, clean, laundry, great breakfast, super staff

8

Louise

Oct 9, 2023

·

Stayed 2 nights

Great place to stay, friendly staff, everything was very clean. Common areas made for a great gathering place for everyone to meet up or hang out. Pool area was chilly. Will stay again.

10

Montana

Jul 21, 2025

·

Stayed 2 nights

Easy access with plenty of parking. Rooms were quiet and clean. Pool temp was perfect.

8

Jessica

Oct 26, 2025

·

Stayed 2 nights

Didn’t use any of the laundry, exercises equipment, but the pool water was cold but area was clean. On our second morning I went for breakfast and noticed tiny bugs crawling near the food and I lost my appetite to eat, so I went for coffee and then I seen them crawling by the coffee station crawling on lids and counter tops. And I need my coffee ☕️ 😩, staff was very nice cleaning ladies supplied us with new towels. We had a room near the elevator and we slept well Didn’t noticed to much noise.

10

Shanita

Jun 29, 2025

·

Stayed 4 nights

This is our second time staying at this location and both times we absolutely loved it. The staff, the lounge area, the pool and the cleanliness of the entire facility is impeccable. Breakfast every morning was delightful. 10/10 experience.

10

Brian

Oct 1, 2023

·

Stayed 1 night

Great hotel - clean and comfy! Pool table and game room is nice

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many guests calling the hotel and rooms very clean. A few report lapses such as dirty or hairy floors, leftover items in a fridge, bugs near the breakfast and coffee area, and wear in some showers.

Related guest reviews

6

Lucia

Jun 3, 2024

·

Stayed 2 nights

Overall okay place to stay. But for the amount we paid our room, it could have been cleaned better. There was writing on the door where they made repairs and some sort of dirt on the walls by the windows. Also when we arrived the fire alarm went off. The employees seemed just as confused as guests. Then it was never communicated that we can return to our rooms. Got pretty frustrated.

10

Adrienne

Oct 11, 2025

·

Stayed 1 night

Great stay! The room was clean and comfortable. Staff were all friendly and professional.

10

christopher

Nov 10, 2024

·

Stayed 1 night

Very nice clean hotel

6

Cynthia

Jan 28, 2023

·

Stayed 1 night

The front desk staff was friendly. The hotel is aesthetically pleasing upon entrance. I usually appreciate the uncarpeted floors, but this time it appeared the floors had not been cleaned. There was A LOT of hair in the floor that wasn’t ours.

10

Kurt

Jan 26, 2025

·

Stayed 1 night

Super clean hotel and staff very friendly. Tons of breakfast/drink/snack options

10

Pamela

Nov 21, 2025

·

Stayed 1 night

Clean hotel - from checkin to room. Everything was so clean! Hotel staff were very friendly and helpful.

4

Garrett

Jan 21, 2024

·

Stayed 2 nights

When we arrived, they said they had no king bed for us. We had booked our stay with a king well in advance. The front desk was very rude about it. They finally found one and had to go check to make sure it was clean. It definitely wasn't as clean as it could have been. Still had take-out in the fridge and no trash bags in the trash. The room was very tiny. I did like the soaps and lotion they offered. The brightness of the place is fun. I just wish our stay was better for what we paid.

10

Linda

Nov 9, 2025

·

Stayed 1 night

Clean, comfortable room. Nice bed Friendly, professional staff. Quiet Good Value

4

William

Apr 27, 2023

·

Stayed 1 night

housekeeping was pretty disappointing. room cleanliness was very disappointing. Thorough cleaning is definitely not happening. Front desk staff were a couple of punk kids.

8

Jessica

Oct 26, 2025

·

Stayed 2 nights

Didn’t use any of the laundry, exercises equipment, but the pool water was cold but area was clean. On our second morning I went for breakfast and noticed tiny bugs crawling near the food and I lost my appetite to eat, so I went for coffee and then I seen them crawling by the coffee station crawling on lids and counter tops. And I need my coffee ☕️ 😩, staff was very nice cleaning ladies supplied us with new towels. We had a room near the elevator and we slept well Didn’t noticed to much noise.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and minimalist; many guests were comfortable, but others found mattresses firm and spaces small with limited storage. Tradeoffs include no in room coffee maker or microwave, occasional noise from neighbors or upstairs, and a few maintenance issues with blinds, toilets, or AC controls.

Related guest reviews

8

Michael

Oct 11, 2024

·

Stayed 1 night

Rooms very little furniture other than bed. Room very small for the $.

6

Weston

Jun 2, 2023

·

Stayed 1 night

No microwave in the room. Room was smaller than expected. No tub to bathe children. No closet or lockable drawer. Had to be a Hilton member to get free Wi-Fi. Will not return.

6

Jedediah

Oct 20, 2024

·

Stayed 2 nights

Beds were hard as a rock.

8

Lacey

Jun 25, 2025

·

Stayed 1 night

Our room was simple but nice. Had plenty of towels, products in the shower, and pillows. Weather was unseasonably chilly so we did need to ask for a couple of extra blankets for our kids, and it seemed like 1 employee was running the whole place. He was super nice, but at certain times the phone was ringing, there was a line of people waiting to check in, and a line of guests needing help and we felt bad for him! We unfortunately had very noisy neighbors who were watching loud TV and running in the halls until after midnight, but the beds were comfy and we all really liked the breakfast and the common room.

4

Scott

Apr 13, 2025

·

Stayed 1 night

The room the electric blinds were broken and stuck halfway up. The toilet would take three flushes to actually flush, and the floors were dirty. The staff was responsive when i talked to them…but i think they should have moved me to another room.

6

William

May 12, 2023

·

Stayed 1 night

Very plain room with no microwave and very limited space for belongings. Price was a little high for these accommodations.

6

Michele A

Sep 4, 2024

·

Stayed 2 nights

The front desk staff was not welcoming or friendly. The room did not have a coffee maker, which is a deal breaker for any future stay. We had a King room and it was a tight fit.

6

Victoria

Jul 14, 2024

·

Stayed 1 night

The first room that they had assigned, the toilet would not fill up. They would not just assign us another room without calling someone to get permission. After an hour they finally gave us another room but not without us threatening to leave. The thermostat did not work and you had to manually adjust the AC.

6

Julie

May 18, 2025

·

Stayed 1 night

The service was good and the room was clean. However, the bed was uncomfortable and rhe pillows were a bit hard.

10

MELISSA

Feb 23, 2024

·

Stayed 1 night

Quiet with exception of room above…I think you rented a room to big foot.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, with staff resolving problems and offering warm welcomes. A few guests reported understaffing, rude or slow front desk interactions, overbooking, and delays when addressing room issues.

Related guest reviews

4

Julie

Feb 14, 2024

·

Stayed 1 night

At check in there was no one around for a few minutes just a sign on the desk. When a man finally walked in I wasn’t sure he even worked there at first. Didn’t acknowledge me and when I asked if he could help me check in, he didn’t speak to me except to ask for my credit card. Clearly didn’t want to be at work on New Years Day. Just seemed weird. Beds were not comfortable at all. Neither were the pillows. They all Need replaced. Hot water in the shower took 5 minutes to get to work. Not great. Work out room was fine. Place was clean. Parking great. Felt Safe. Not close to food or shopping. But a short drive later we ate some great Mexican food. Would not choose to stay here again. In our 5 day trip this was the worst hotel we stayed in.

10

Michael

Jul 13, 2025

·

Stayed 1 night

Bryce greeted us at check in and was very helpful. Nice room and very clean.

10

Orlando

Oct 16, 2025

·

Stayed 2 nights

Daniel was awesome! Very accommodating and pleasant in attending to our needs. Room was great and quiet, save for loud idling cars. Breakfast and amenities were great.

2

Myst

Jul 18, 2024

·

Stayed 3 nights

Front staff was rude and inconsiderate

10

Collette

Dec 1, 2024

·

Stayed 1 night

Front desk manager was very helpful and friendly. Nice comfortable room and great price

10

Peter

May 5, 2025

·

Stayed 1 night

I had a problem with a third party reservation which the hotel staff went far above and beyond expectations to resolve. Highly recommended and would stay at this particular hotel again.

6

Victoria

Jul 14, 2024

·

Stayed 1 night

The first room that they had assigned, the toilet would not fill up. They would not just assign us another room without calling someone to get permission. After an hour they finally gave us another room but not without us threatening to leave. The thermostat did not work and you had to manually adjust the AC.

10

Karie

Apr 26, 2025

·

Stayed 1 night

Clean room, comfortable bed and staff went above and beyond to make sure our stay was pleasant.

10

Matthew

Feb 5, 2025

·

Stayed 3 nights

The staff was very friendly

2

David

May 12, 2024

·

Stayed 1 night

There was no stay, my room was not available due to the hotel overbooking due to system issue (TRU by Hilton). They send me next door to Home2Suite and their systems would not allow them to make my reservation so I had to come to a Quality Inn which was nothing close to what I reserved.

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AI-generated summary based on recent guest reviews

Location

Convenient for road trips with easy interstate access and a short drive to downtown, dining, and shopping. Not very walkable for most, but several guests felt safe and found delivery options nearby.

Related guest reviews

10

Tom

Jul 20, 2025

·

Stayed 1 night

The cleanliness, professionalism and location

10

Estell

May 30, 2024

·

Stayed 2 nights

Easy access to the main interstate and several restaurants.

8

Patty

Sep 13, 2024

·

Stayed 1 night

the room was nice and clean. and looks new. not really walkable but convenient access to freeway. this is perfect for a quick stay. we could hear noise from the room on top of us unfortunately. but it quieted down after a few hours. breakfast was good.

10

Madelyn

Aug 16, 2024

·

Stayed 1 night

It was clean, and there were several food places to deliver from near the place.

10

Myca

Jul 3, 2024

·

Stayed 1 night

The hotel staff were welcoming and friendly. The hotel is very clean and we felt safe.

10

ian

Aug 22, 2023

·

Stayed 1 night

Good location....very fresh and well-maintained.

10

Benjamin

Jul 29, 2025

·

Stayed 1 night

Great interstate hotel. Avoid Cheyenne itself not that nice.

10

laura

Aug 4, 2023

·

Stayed 1 night

Brand new hotel! Very clean, great water pressure in the shower. Big TV. 5 minute drive from all the restaurants downtown. We would stay again!

10

Michael

Jul 21, 2024

·

Stayed 1 night

The hotel was new and modern. It was a 5 minute drive to downtown. The fitness facility was great.

10

David

Jul 29, 2024

·

Stayed 2 nights

This property was close to a variety of dinning and shopping. It was easy to access downtown Cheyenne.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as good with a decent selection. Some guests found it underwhelming, noted cold items or weak coffee, and one reported insects near the buffet and coffee area.

Related guest reviews

6

Chester

Apr 1, 2024

·

Stayed 1 night

The breakfast wasn't all that good... could be better.

6

Charleen

Jun 15, 2023

·

Stayed 1 night

Cleanliness was fine. Unfortunately the staff gave us bad keys. The lighting was not appropriate for our use. There was no coffee pot. The towels were inferior, possibly the worst I’ve seen in a quality hotel. The a/c heat did not work and was ridiculously noisy. Breakfast items which should be served warm were cold. We won’t stay here again and are disappointed by the rating shown on Expedia.

10

Lynn

Oct 11, 2023

·

Stayed 1 night

Great stay! Clean hotel & rooms, comfy beds, good breakfast options

8

rodney

Jul 28, 2025

·

Stayed 1 night

Breakfast was not good for price

10

Brianne

May 9, 2025

·

Stayed 1 night

Was great, staff very warm and inviting from the minute you walk in. Great breakfast selection.

10

Joseph

May 5, 2025

·

Stayed 1 night

Family friendly. We stayed with a group for a youth softball tournament. Lobby has a good gathering area and the breakfast was pretty good too.

10

Thomas

Nov 7, 2025

·

Stayed 1 night

Breakfast was good quality.

10

Jessica

Jul 14, 2025

·

Stayed 2 nights

Clean, friendly staff, great breakfast! My new go to in Cheyenne.

8

Jessica

Oct 26, 2025

·

Stayed 2 nights

Didn’t use any of the laundry, exercises equipment, but the pool water was cold but area was clean. On our second morning I went for breakfast and noticed tiny bugs crawling near the food and I lost my appetite to eat, so I went for coffee and then I seen them crawling by the coffee station crawling on lids and counter tops. And I need my coffee ☕️ 😩, staff was very nice cleaning ladies supplied us with new towels. We had a room near the elevator and we slept well Didn’t noticed to much noise.

10

Shanita

Jun 29, 2025

·

Stayed 4 nights

This is our second time staying at this location and both times we absolutely loved it. The staff, the lounge area, the pool and the cleanliness of the entire facility is impeccable. Breakfast every morning was delightful. 10/10 experience.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $162	9 $160	10 $160
11 $137	12 $170	13 $171	14 $156	15 $127	16 $137	17 $136
18 $127	19 $155	20 $159	21 $160	22 $130	23 $157	24 $159
25 $131	26 $155	27 $160	28 $156	29 $130	30 $159	31 $154

Su	Mo	Tu	We	Th	Fr	Sa
1 $130	2 $155	3 $161	4 $159	5 $170	6 $198	7 $162
8 $131	9 $161	10 $161	11 $161	12 $133	13 $161	14 $160
15 $131	16 $162	17 $162	18 $163	19	20 $160	21 $160
22 $132	23 $160	24 $162	25 $160	26 $132	27 $162	28 $162
29 $131	30 $162

Tru by Hilton Cheyenne WY

Prices for Tru by Hilton Cheyenne WY

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Hearing Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed

Guest reviews of Tru by Hilton Cheyenne WY

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Cheyenne WY

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