Is parking available at the property?

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 25 per pet, per stay, with a maximum fee of USD 25. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is located near the airport, within a 5-minute drive of Warren Air Force Base and Cheyenne Frontier Days Old West Museum. It is 1.5 miles from Cheyenne Botanic Gardens and 1.6 miles from Mylar Park.

Does the property have a swimming pool?

Yes, the property features both an indoor and a seasonal outdoor pool, with access available from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Comfort Suites Cheyenne Hotel in Cheyenne, USA

Average nightly price at Comfort Suites Cheyenne by month, last 12 months (USD)
Month	Average price
January	$86
February	$97
March	$94
April	$106
May	$136
June	$149
July	$261
August	$137
September	$121
October	$131
November	$110
December	$91

What guests think

Across recent reviews, Comfort Suites Cheyenne earns praise for spacious, modern rooms and welcoming staff, but feedback also notes inconsistent housekeeping, occasional check-in delays, thin walls with noise transfer, HVAC quirks, and hit-or-miss breakfast execution.

Guests like the convenient location near I-25, downtown and event venues, plus pet-friendly policies. Facilities draw mixed reactions: the pool is often described as small, cold or temporarily closed, and elevators or parking can be problematic at times. Overall, it suits road-trippers and short stays who value space and easy access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews are mixed: the pool is frequently described as small, cold, or occasionally closed, and there is no hot tub. Guests also report intermittent elevator outages, limited parking for larger vehicles, and cleanliness issues in the gym/laundry.

Related guest reviews

8

Susan

Sep 5, 2025

·

Stayed 1 night

Enjoyed our stay and grandkids loved the pool. Very clean.

2

michelle

Apr 20, 2024

·

Stayed 1 night

We went to spent time with our granddaughter and i picked this motel for the pool..but the pool was closed. It wouldve been nice to been informed so i could have canceled

8

Chelsea

Jul 18, 2025

·

Stayed 3 nights

Breakfast was lacking, pool is VERY small. but overall the stay was good. Room was nice and clean.

6

Andrea

Jul 20, 2025

·

Stayed 1 night

Toliet was dirty, food left in fridge, shower didn't drain great but otherwise ok. Not much parking especially with a trailer. Pillows not great. Limited channels on TV. Not impressed overall. Staff was friendly.

4

Dawn

Sep 25, 2025

·

Stayed 1 night

The bathroom in our room was filthy. The fake eggs for breakfast were weird but they tasted okay. The staff were nice. The laundry facilities and the gym were dirty. It was disappointing. Some one had tracked water from the pool into the lobby and I had to draw the staff’s attention to it. Does anyone clean here. If they do they need to be better trained. The carpeting from the lobby to our room was stained so badly I bet it needs to be replaced.

8

Brian

Jun 2, 2025

·

Stayed 1 night

Check in was easy. We booked 2 nights on separate itineraries. They allowed us to keep the same room, we just had to check out and check back in. It was quick as well. No hot tub was a downer. The pool was packed with littles, i am sure the hot tub would have been also.

2

Kathy

Jul 9, 2023

·

Stayed 1 night

The elevators did not work the day we left!!!! We were only on the 2nd floor thank goodness. The walk in showers have NO SHELVES of any kind. This is just WRONG - I had to place shampoo on the FLOOR. No grab bars in the bathroom of any kind - this is dangerous, especially since the soap & shampoo had to be put on the Floor! This place needed more than 1 cart. Their excuse is people took carts to their rooms & Kept them there. Do they not clean the rooms & find the carts? I wanted to talk to the manager about another reservation problem - Nick G. will not return my calls or answer his phone. I even left a message at the front desk for him to call me & he has not done so. Very disappointed in this particular hotel & in the manager. At least he could talk to me.

8

Richard

Jun 9, 2024

·

Stayed 1 night

Freezing pool.

6

Paul

Aug 13, 2023

·

Stayed 1 night

The pool was cold worst experience

6

Katherine

Jul 29, 2023

·

Stayed 2 nights

Hotel is nice and was comfortsble however both elevators were not worki g and i had to climb 4 flights of stairs.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many note clean rooms and public areas, but multiple reviews cite dirty bathrooms, hair and debris, stained carpets, and inconsistent housekeeping checks.

Related guest reviews

4

Elena

May 8, 2024

·

Stayed 1 night

I would have given this property a 5 star rating had it not been for housekeeping. Upon first glance the room looks clean. Further inspection there was food particles on the floor from a previous guest. A used towel on the floor under the vanity. Also from previous guest. The room smelled of stale smoke like a smoker had been in the room which leads me to believe the room overall wasn’t cleaned properly which honestly gave me the feeling we were staying in a DIRTY room which is flat out gross by anyone’s standards.

8

Paisley

Aug 18, 2025

·

Stayed 1 night

There were some stains on the pillows/sheets like they hadn’t been changed from a previous stay, and the bottom of the shower looked a bit dirty. Otherwise served its purpose!

6

sothea

Apr 11, 2025

·

Stayed 3 nights

The room was good size with good layout. The couch in the room was full of dog hair. It is not super clean. The bed and bedsheets were clean tho. I didn’t use the couch.

4

Dawn

Sep 25, 2025

·

Stayed 1 night

The bathroom in our room was filthy. The fake eggs for breakfast were weird but they tasted okay. The staff were nice. The laundry facilities and the gym were dirty. It was disappointing. Some one had tracked water from the pool into the lobby and I had to draw the staff’s attention to it. Does anyone clean here. If they do they need to be better trained. The carpeting from the lobby to our room was stained so badly I bet it needs to be replaced.

6

Kristy

Jul 26, 2023

·

Stayed 1 night

Front desk folks are fantastic!! Housekeeping a train wreck. assigned a room not ready as relayed by housekeeping. Two elevators only one working, long waits. laundry room dirty, no place to hang clothes, no chair to wait. Breakfast ok but sour milk,,black bananas. no shelves in shower to put items same dirt in hallway after 24 hrs, housekeeping blocking hall with their carts. restroom by laundry room and pool filthy poop on seats in 3 of 4 stalls. hotel has potential if these things are solved. Again i feel for front desk who appeared to be overwhelmed but trying hard

8

Loyd

Jul 16, 2025

·

Stayed 1 night

This property is just average. The staff was nice and we felt safe. Even though the hotel looked newer, it wasn't the cleanest. For a quick stop over it was adequate.

4

Catherine

Jun 2, 2024

·

Stayed 1 night

Staff was helpful and responsive. I sure it was just a fluke: our room obviously had not been properly cleaned. Hair in the shower, towels not fully stocked, empty soda can left near coffee service, someone’s food, cold coffee and leftovers from a restaurant left in fridge! Floor had pieces of pretzels, and Velcro pieces of fabric left on it. Staff offered to move us to another room but we were traveling with 2 cats and had been driving all day. Jessica, from the front desk, came in and personally cleaned and sanitized the shower for us. Thank you, Jessica! Room 125 is near laundry room and ice maker…very noisy MOST of the night!

4

quentin

Sep 25, 2025

·

Stayed 1 night

I am actually quite shocked at the lack of cleanliness in these rooms! The first room I was given had massive amounts of hair all over the floors and shower. The shower had pink mildew which I was told was due to the caulking? Um… no…that was a straight out lie because pink mildew wipes off with very little efforts. There was splashed in the mirror firm precious guests as well as ring marks from bottle of glasses, handprints all over the bathroom and entry door. There was hair and filth on the platform that the mattress sets on. There was even a cut off straw with white residue in it laying on the floor. The floor in the unit was disgusting and when I ventured to look under one of the chairs, it was thick with dirt and hair and bottle caps. I was disgusted. For $200 a night??? Really? Terrible housekeeping and terrible housekeeping management to simply never check rooms when the housekeepers are saying they cleaned. took video and pics of all of this just in case I got a hold of someone that cares and took pride in their job. I went to the front desk and they gave me another room. I was excited to get out of the filth an into a cleaner room. Wouldn’t you know….it was just as filthy. So I don’t know what happened to standards, but this place has none. Never again.

6

Stacey

Jul 29, 2025

·

Stayed 1 night

Bathroom had not been cleaned

6

Kelley

Jul 9, 2025

·

Stayed 1 night

Breakfast had waffles, eggs, ham, bagles/toast/English muffins and cereal. It was great. The room wasn’t awesome, walls are super thin, was up all night because our neighbor had his tv blasting. Beds are kind of firm but not too bad. Shower had a bunch of soap scum in the corners. Other than that it was fine.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are widely praised for being large, modern, and comfortable, with many appreciating the layouts. Recurring drawbacks include thin walls and hallway noise, HVAC controls or performance issues, occasional missing items, and several reports of jetted tubs or blackout shades not working.

Related guest reviews

10

Mary

Oct 13, 2025

·

Stayed 1 night

Clean nice spacious room.

8

Annette

Nov 26, 2023

·

Stayed 1 night

We uograded to a room with the jet tub but it didn’t work.

8

Rene

Jun 18, 2024

·

Stayed 1 night

We had a very long road trip and just needed a place to sleep. It was good for that. Comfortable beds and room. Breakfast was not good. I had paid extra for the jacuzzi bath because that sounded good with the long trip, but the jets didn't work and the person at the front desk had no idea how to make it work.

6

Kim

Sep 14, 2025

·

Stayed 1 night

It's not that great of a hotel. The room was huge but with no carpet, it was unwelcoming. Also there was no garbage can in the bathroom

8

Joshua

Jul 24, 2024

·

Stayed 3 nights

Property was clean and staff were great. We had an end room #301 and there was an extra window in the room. Which at first seemed great but it did not have a blackout curtain and the lights from adjacent parking lot lit up our room until the same came up to really brighten things up.

8

Eric

Aug 7, 2025

·

Stayed 2 nights

A nice convenient spot in Cheyenne and very modern with fashionable furniture rooms. The only reason i didn't give it all stars is the walls must be thin, we could hear someone snoring next to us.

6

Nick

Oct 20, 2025

·

Stayed 2 nights

The stay was fine. Check-in guy was friendly. Room was large. Things were (mostly) clean--there's always some hair in the bathroom but that seems to be true wherever you stay. I couldn't get the A/C unit to keep the fan blowing the whole time, which left me very able to hear everything else from the hallway and neighboring room. I asked the front desk for a portable fan to make noise and the best they could do was suggest I leave the window open so the unit had to turn on more. It was fine--just not optimal.

6

David

May 25, 2024

·

Stayed 2 nights

New hotel. We think they forgot to finish the black out blind in the room. Remote control wire and motor wires are there, no blind to roll down. Had to hang a blanket to make room dark. Left sink drain inop, needs simple repair. Need a couple more luggage carts. Attempted to cancel second night at least a full day in advance as plans changed, and was told to contact Expedia direct as no refund was available. Had already called Expedia and told nothing could be done. Only wanted to cancel second night, not first night. Stupid policy that will cause me to no longer arrange through Hotels.com. Not happy, lost $150.

6

Bruce

Aug 17, 2023

·

Stayed 1 night

The A/C unit did not work properly. Room was either to warm or to cold.

8

Gary A.

Sep 20, 2023

·

Stayed 1 night

Clean and quiet…air conditioning inop!!

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Service

Staff are frequently described as friendly, helpful, and accommodating. However, some guests report long or late check-ins, understaffing, and occasional rudeness at the front desk.

Related guest reviews

8

amy

Feb 17, 2025

·

Stayed 3 nights

We had a couple of issues and had to change rooms since we needed a pull out couch, which I thought was what I requested. Anyway, Brandon was amazing and switched our rooms. The power went out 2 times in our room and Brandon had come up and flip the breaker 2 different times! Again Brandon was amazing!!

8

Kim

Oct 8, 2025

·

Stayed 1 night

The gentleman that checked us in was so kind and quick!

10

genoveva

Jul 25, 2024

·

Stayed 3 nights

Luke the manager is a gem of a person. He went above and beyond helping me with our accommodations since our flight was canceled. The room was big clean and comfortable. Excellent breakfast just what you need to start your day. Very clean staff very nice always smiling.

8

Julian

Jun 16, 2025

·

Stayed 2 nights

The hotel itself was good. Nice room and clean. Front desk worker was rude. Had to wait 20 minutes for him to come check us in. Son asked for towels after swimming and he told him he should have thought about that before swimming. There was no towels in the pool area. 4 people staying in a room and only 3 towels and wash clothes. Watched the front desk help hiding from people coming to check in while we sat in the lobby.

10

Anita

Aug 30, 2025

·

Stayed 2 nights

After traveling throughout the night, we arrived a couple of hours before check-in but the staff was able to accommodate our request for early check in. Staff was friendly, responsive to requests, and the free breakfast exceeded expectations.

2

Mary

May 13, 2024

·

Stayed 1 night

We may have stayed on a night that had a total anomaly, but we got to the hotel at 9:30pm, and our room was not ready despite check-in being at 3pm. There are many other guests in the lobby in the same situation. We were given the key to the room at 10:10, but when we got upstairs the cleaning team was still cleaning it (didn't get in our room until 10:35pm). We were disappointed by how the manager handled the situation, which was to be defensive and tell us they're doing everything they can and to wait indefinitely. I get that things happen, but then you need to focus on service recovery - which in this case could be empathizing and offering a way to make it right for us in some way. It was late, and this was 1/3 of the room time we'd paid for, not a few minutes late... The cleaning team was lovely - polite and apologetic and running around frantically trying to get the rooms cleaned. They told us they'd been sent home earlier but were called back to clean more rooms when the hotel unexpectedly filled up. It seems that a better plan would be cleaning all rooms or not saying they're available for guests to book if they're not clean... The room itself was well-appointed - great space and set-up.

2

Dawn

May 13, 2024

·

Stayed 1 night

We arrived Saturday night. We had 4 rooms paid for. Part of our party, 2 of the rooms, arrived about 9:00pm after dinner. They were all still sitting in the lobby when the rest of us arrived about 10:30. They told us, "The rooms aren't ready." The ladies behind the counter told us they were filled to the max the night before and they had been working all day to clean rooms. They told us at about 11 pm that one of the rooms would be ready in about 20 minutes. They said we could wait or we could go somewhere else. 3 members of our party are in their late 70's and were already up way too late. They told us they couldn't refund our rooms since we booked through Expedia so we were on our own getting that back. The lady behind the counter did tell us that they can call her from Expedia and she would talk to them about what happened. We'll see. We had to load back up and go to the Day's Inn at 11:30pm where I paid for more expensive rooms and now I'm left to try to recover the charges for the Comforts Suites.

10

Denise

May 21, 2025

·

Stayed 1 night

The night clerk was ridiculously rude!!! He gave a bad taste of the place before we got inside. There was not a nice greeting what so ever!!! Ok, what do you need? I said I was checking in. He trashed the place before we got a chance to judge. Our room is wonderful. The bed I am sleeping on is a bit too soft for my bad back. The place was clean and spacious…I checked the ratings before we stopped. That’s why we are here. Thank you to all those hard workers that make this enjoyable for us. But….GET RID OF YOUR NIGHT CLERK!!!!!

10

Lisa

Jun 8, 2025

·

Stayed 1 night

Wonderful place to stay! The customer service is wonderful.

8

Robin

Sep 9, 2025

·

Stayed 1 night

Our rooms were clean, pillows and bed were comfortable. The night clerk was absolutely amazing, she went out of her way to help us with a situation. We would definitely stay here again because of her, I just wish I would have asked her name.

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Location

Location is convenient for drivers, with easy access to I-25 and nearby attractions like Frontier Park; several guests also felt safe. Some note limited walkability and occasional noise from the interstate or nearby Air Force Base.

Related guest reviews

10

Joseph

May 28, 2025

·

Stayed 4 nights

Every time I travel back to my Home Town of Cheyenne, this is the place I choose. I am very familiar with every area of town and I always choose this hotel because it is quiet, safe, and walking distance to Lions Park, Little America Golf Course, F.E. Warren Air Force Base, and is surrounded by neighborhoods with strict HOA's, so belive me they are also paying attention to the grounds of the Hotel. In my opinion and experience, it gives it a little extra layer of safety and security. Thank you for a comfortable stay.

10

Stephen

Jul 21, 2025

·

Stayed 1 night

Great location to enjoy Frontier Days. We walked and it was an easy mile to see a concert.

10

TYLER

Sep 3, 2025

·

Stayed 1 night

Easy to get to from the interstate, staff was friendly and check-in was a breeze. 10 of 10 would stay here again!

10

Clive

Sep 3, 2024

·

Stayed 1 night

The area is closed to various stores and restaurants

10

William

Oct 14, 2024

·

Stayed 1 night

Easy to get too. Gas station next door. Shopping and restaurants 15 minutes away

8

Jamie

Sep 20, 2025

·

Stayed 1 night

Convenient location when we needed an over night stop

8

Michelle

Sep 3, 2023

·

Stayed 1 night

Close to the interstates.

10

Joseph

Sep 14, 2025

·

Stayed 1 night

Very convenient to the airport and main highway. Clean and comfortable.

8

Ana

Sep 10, 2024

·

Stayed 1 night

This hotel is close to the Greyhound station by car. It’s not really walking distance to anything. I found the location and hotel room to be very safe. There was a deadbolt on the door. This hotel is close to the Greyhound station by car. It is not really walking distance to anything. I found the location and hotel room to be very safe. There was a deadbolt on the door. The only issue is that there was quite a bit of noise at night from the military airplanes. There is an Air Force Base nearby. I would suggest bringing your ear plugs to sleep at night.

10

Troy

Apr 12, 2025

·

Stayed 1 night

Very close to downtown. Easy access from highway. Clean. Quiet.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many call it good or plentiful, while others found the selection limited, items not refreshed or available, or service not ready on time.

Related guest reviews

10

Candace

Oct 11, 2024

·

Stayed 1 night

The price was great. The service was great. The breakfast was great.

4

Steve

Jun 11, 2024

·

Stayed 1 night

The side door was not accessible from the exterior with your key card. Breakfast was not prepared with any waffle mix.

8

AARON

Jul 31, 2025

·

Stayed 3 nights

The breakfast was not refreshed in a timely manner. The building felt new and attractive. Rooms very a nice size but you had to request daily service.

4

Dale

Jun 1, 2023

·

Stayed 2 nights

Shower started out warm but got colder shortly after beginning to shower both for me and my husband both mornings we stayed. Stairwell was dirty when we checked in and got worse by Sunday. No breakfast cook showed up Saturday but front desk staff did the best they could when they found out no breakfast was ready at 7:00. Eggs the second day were very cold - probably leftover from the day before taken out of the fridge. Very disappointing stay. Will not stay here again. Nice hotel but very disappointing services!

10

Anita

Aug 30, 2025

·

Stayed 2 nights

After traveling throughout the night, we arrived a couple of hours before check-in but the staff was able to accommodate our request for early check in. Staff was friendly, responsive to requests, and the free breakfast exceeded expectations.

8

Julie

Jul 15, 2024

·

Stayed 1 night

Would have more items for breakfast

8

Angela

Dec 23, 2023

·

Stayed 1 night

Great for a quick overnight stop. Comfy, had what we needed, and overall clean (just a bathroom drawer that hadn’t been cleaned - very minor). Staff was super friendly, and had a cozy Christmas vibe in the lobby. Excellent breakfast, even with gluten free options! They had eggs, ham, potatoes, waffles, cereal, oatmeal, pastries, fruit, yogurt, and gluten free bread/bagels! Will definitely stay here again!

8

Chris

Sep 19, 2025

·

Stayed 1 night

We really liked our room as it was spacious and extremely comfortable. Also, all staff member were extremely helpful and courteous. Was was lacking in regards to competitor locations we have stayed at was the continental breakfast. Selection of available breakfast items was extremely limited. As an example, the only juices offered were apple and orange where competitors usually offer at least apple, orange and cranberry juice. And rather than having coffee available in large containers brewed in the back and brought out, there was a machine that you selected a size and type of coffee, and then the machine made the cup. Although it was a bit more sophisticated, it seemed like it was brewing a K cup.

8

DJ

Sep 3, 2023

·

Stayed 1 night

Way understaffed for the day. There was no food at all for breakfast and the breakfast area was a complete disaster. I felt bad for the person. They said they had no food to make. Very frustrating as we book hotels with breakfast to save money and we had to leave to get food

8

Amos

Sep 11, 2025

·

Stayed 1 night

Clean rooms, front desk nice to work with. Breakfast buffet was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $134	9 $115	10 $115
11 $102	12 $102	13 $102	14 $108	15 $107	16 $108	17 $108
18 $99	19 $132	20 $137	21 $128	22 $135	23 $138	24 $123
25 $99	26 $119	27 $124	28 $124	29 $102	30 $128	31 $126

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $114	3 $114	4 $114	5 $104	6 $124	7 $129
8 $102	9 $114	10 $114	11 $114	12 $99	13 $126	14 $119
15 $105	16 $114	17 $114	18 $110	19 $126	20 $126	21 $116
22 $99	23 $104	24 $105	25 $99	26 $99	27 $121	28 $110
29 $99	30 $109

Comfort Suites Cheyenne

Prices for Comfort Suites Cheyenne

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds and Sofa Bed

Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed

Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Jetted Tub (2 Person Whirlpool in Bath)

Guest reviews of Comfort Suites Cheyenne

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Suites Cheyenne

Prices for upcoming dates