Candlewood Suites Grand Island by IHG

Very clean. No breakfast but had a candlewood pantry that had anything you might need. Great staff and accommodations

They charged me $75 for my pet which was not anywhere on Expedia. Never had a pet surcharge before…

Spacious room, friendly staff and the kids loved the pool!

I love the Candlewood Suites. The bedroom is separate from the living room/ kitchen which is perfect. My husband is an early riser so having a separate bedroom allows me to sleep. The beds are very comfortable and each queen size bed has 4 down pillows- luxury! The bathroom has full size toiletries and the towels are very soft and absorbent. The kitchen is fully equipped, allowing us to make breakfast before we get back on the road. The only negative surprise was a HUGE fee for our cat. The ad stated pet friendly but no mention of the cost. $75 is VERY expensive! We travel with our cat and have NEVER paid half of the cost of the room for our cat. But it was 8:00pm and we were too tired to try to give another hotel. Positive- a great night’s sleep.

Beds were comfortable. No food options other than a pantry but you have a kitchenette in your room. Service, cleanliness and condition of property is excellent. Parking is a little tight.

I enjoyed my stay. Check in was quick and the person checking me in was very friendly. Enjoyed the room. It was clean and had everything I needed. Just wish that the pool area was bigger.

Very nice rooms with really good beds and full size pillows. The parking isnt great.

Swimming pool was too cold it was hard to go swimming we go there because it's a nice place but the pool could be warmer

We loved the room especially that a had a kitchen was very helpful to not eat out so much. Kids loved the swimming pool.

This property is really nice! The reviews scared me at first, but then I walked through the door and realized it was amazing! Aside from no continental breakfast, there is a store with a nice selection of items. There are restaurants everywhere around the motel. Super convenient!! I will stay here again!! Wonderful staff as well!! Laurie

Clean dependable lodging

We had a pleasant stay at the Candlewood Suites in Grand Island, NE. It was very clean and comfortable. The staff were friendly and helpful.

My room was very clean and well maintained. The front desk was very helpful and nice to work with.

Arrived late at night and staff was courteous. Room was spacious and clean. Bed was great and the pillows were amazing. Clean bathroom.

Clean and great rates.

Spotless room!

Loved it. Very clean.

Clean property. Helpful staff

Very nice and clean. Spacious rooms. No complaints at all.

Very clean and very nice

Everything was great and was able to check in early. The only issue was the toilet paper was super cheap and the pull out bed wasn’t comfy at all

Room was extremely spacey and cozy for a girls trip. Disliked the comfort of the bed as it was a little more firm than expected.

My new favorite hotel! Very spacious room and we loved the kitchenette!

Beds were comfortable and the room was clean and quiet. Great overnight stop.

Probably the nicest Candlewood Suites I have stayed in. The room was huge and the bathroom was very large as well. The lobby was very nice with lots of space. The only negative is that the walls are thin. Might have been that my room was an ajoining room.

Large, comfortable room

We had a suite with a kitchenette and a separate bedroom. This gave us the flexibility for one of us to work while the other got to sleep in. The kitchenette had everything we needed including a full size refrigerator/freezer- that made ice. The room was very clean and welcoming. We love that we could open the windows for fresh air and that the thermostat worked very well at night. The bathroom was spacious and very clean. We appreciated the full size bath products in the shower and next to the sink. The towels were very absorbent and soft. The beds were comfortable and the 4 feather pillows on each bed were a treat. We only stayed one night and fud not have a chance to check out all the amenities the hotel had to offer. But we will next time. Yes- we definitely plan to come back.

Very nice accommodations however the trains go through blowing their horns multiple times over night

Staff was friendly and available. What a great large room with a kitchen too. Pool was great and so love the snacks and games in the guest area.

Great property, with great amenities--I was impressed with the kitchenette amenities in particular. Only thing that could have been better was the water pressure and/or the shower head in our unit.

Very clean. No breakfast but had a candlewood pantry that had anything you might need. Great staff and accommodations

The hotel and suite were great. We loved the room. However, the employee at the front desk was not friendly or welcoming at all. When we approached the front desk, the first thing he said, instead of welcoming us, was, "you do know there is a $75 pet fee". We had our 8 pound shipoo with us. Most hotels won't even charge for him because he is a tiny non-shedding dog and especially because we were only staying overnight. But fine. It was the tone and the first thing out of his mouth. Second thing he said, was, "this IS an extended stay hotel, so we don't serve breakfast". The tone was like "so why are you here?" Or that we were somehow there for a free breakfast. I am a long term IHG traveler and have never before been met with this type of welcome.

Great stop for one night, very friendly and professional night manager as well.

Wonderful stay! The front desk staff was quite friendly, offering impressive restaurant options nearby and fulfilling our needs. Would stay again!

At checkin the front desk girl never shared any information about the property, she just asked for payment and handed the keys over. One of the keys didn’t work I went down to have it remade but still didn’t work so we just dealt with 1 key. Before bed we put the Do Not Disturb sign out on the door, at 10am we were woken up by pounding on the door. She said it was housekeeping, I opened the door and asked what time check out was? Her response was “I don’t speak English” which she said in perfect English…. I then proceeded to call down to front desk and ask what time check out was and the man that answered said Noon. I explained what happen and all he did was apologize thats it. Why is HSKP pounding on the door 2 hours prior to c/o & with having a DND on the door?!?! It was exactly 12pm and someone started pounding on the door again, I opened the door and they asked when we are leaving. I told her we are just packing up and will be out in 5 minutes. Within 2 minutes after that the phone rang, I answered and front desk asked when we are leaving, I told them I just talked to the housekeeper and said 5 minutes. The man said no that wasn’t housekeeping that was front desk you talked to! If that was Front Desk then why are YOU calling me 2 minutes later when you already have the information? He then said to avoid any additional charges you HAVE to be out by noon! WHAT!?!? All staff at this facility are Extremely Rude, Unprofessional and Harassing!!! Never staying here AGAIN!!!!

We had a pleasant stay at the Candlewood Suites in Grand Island, NE. It was very clean and comfortable. The staff were friendly and helpful.

My room was very clean and well maintained. The front desk was very helpful and nice to work with.

This is just a great place to stay. David, the front desk attendant, is super nice, friendly, and helpful. This is the only place I stay, and it’s mainly due to the amazing staff there.

Great place to stay! Staff were friendly, rooms were clean and bed were comfy. I’d definitely stay again.

Very nice hotel, but they couldnt accomodate early check in at 2 pm

Very nice hotel but a good drive from the freeway if you're just passing though and need a place to crash.

The hotel is close to restaurants and stores. Since we travel with our dog for us is very important the hotel is located in a walkable area and the location of this hotel is a good fit for us.

Nice place to stay. Clean and easy to get to.

Wonderful stay! The front desk staff was quite friendly, offering impressive restaurant options nearby and fulfilling our needs. Would stay again!

Great location!!

Nice clean room with kitchenette is a great way to stay. Market and restaurants are super close and parking lot is well lit. Security walked in and around the hotel.

Very easy to fine and staff was very friendly polite and helpful

very nice room and location.

Great location nice quiet and clean

This property is really nice! The reviews scared me at first, but then I walked through the door and realized it was amazing! Aside from no continental breakfast, there is a store with a nice selection of items. There are restaurants everywhere around the motel. Super convenient!! I will stay here again!! Wonderful staff as well!! Laurie

Very clean. No breakfast but had a candlewood pantry that had anything you might need. Great staff and accommodations

If you like breakfast bring it with you… I wish I knew that before going to the hotel late at night. Overall was nice, had a billing issue at night but they fixed it in the morning.

Customer service was great. Only compliant I have is that when I booked it said breakfast was included and when we got there we found out it wasn’t included which was unfortunate since that was one of our reasons for choosing it. Otherwise we were happy with

I love the Candlewood Suites. The bedroom is separate from the living room/ kitchen which is perfect. My husband is an early riser so having a separate bedroom allows me to sleep. The beds are very comfortable and each queen size bed has 4 down pillows- luxury! The bathroom has full size toiletries and the towels are very soft and absorbent. The kitchen is fully equipped, allowing us to make breakfast before we get back on the road. The only negative surprise was a HUGE fee for our cat. The ad stated pet friendly but no mention of the cost. $75 is VERY expensive! We travel with our cat and have NEVER paid half of the cost of the room for our cat. But it was 8:00pm and we were too tired to try to give another hotel. Positive- a great night’s sleep.

Beds were comfortable. No food options other than a pantry but you have a kitchenette in your room. Service, cleanliness and condition of property is excellent. Parking is a little tight.

was unaware of the pet fee when I registered. for the cost of the stary I didn't think a no breakfast benefit would be a big deal to offer and also would have preferred an ice bucket since I had to go all the way to bottom floor to get.

Doesn't have breakfast

My only complaint is no breakfast. It was explained that it is extended stay with kitchen in each suite. Would not recommend for overnight stay when you get a full breakfast that is comparable to this hotel included in your room rate.

unavailable breakfast

This property is really nice! The reviews scared me at first, but then I walked through the door and realized it was amazing! Aside from no continental breakfast, there is a store with a nice selection of items. There are restaurants everywhere around the motel. Super convenient!! I will stay here again!! Wonderful staff as well!! Laurie