Is parking available at the property?

Nearby parking is available for MXN 100 per day, located approximately 984 feet away and open from 8:00 AM to 7:00 PM.

What type of breakfast is offered and what are the serving hours?

A cooked-to-order breakfast is available daily from 8:30 AM to noon for a fee of approximately MXN 200 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of MXN 500 per pet, per night. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details about specific room accessibility can be confirmed with the property.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Oaxaca, just a 4-minute walk from Zócalo and 14 minutes by foot from the Church of Santo Domingo de Guzmán. Nearby attractions include Mercado 20 de Noviembre (0.1 mi) and Oaxaca Craft Market (0.2 mi).

What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of MXN 250 per stay, and rollaway beds can be provided for MXN 412 per night. Advance request or confirmation is required for both.

Hotel Boutique Casa Garay in Oaxaca

Average nightly price at Hotel Boutique Casa Garay by month, last 12 months (USD)
Month	Average price
January	$81
February	$114
March	$102
April	$93
May	$92
June	$70
July	$84
August	$88
September	$75
October	$105
November	$99
December	$81

What guests think

Across many reviews, Hotel Boutique Casa Garay is praised for its very central, walkable location near Oaxaca’s markets and zócalo, and several guests highlight friendly, helpful staff and a pleasant historic style.

However, multiple reports mention hard mattresses and rooms that are dark or a bit dated, with occasional mechanical noise. Water issues are a recurring concern, including weak or inconsistent hot water and, at times, nonfunctioning showers. Facilities are basic: no on‑site parking (off‑site lots several blocks away) and no elevator, though the rooftop terrace is appreciated; breakfast is limited and starts late for early tours. Expect a centrally located, characterful stay best for travelers prioritizing location over full amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with a pleasant rooftop terrace but limited common areas and no elevator. Parking is off-site a few blocks away with an extra cost, and arrangements can be confusing or limited.

Related guest reviews

10

Jesus

Oct 5, 2024

·

Stayed 3 nights

Excellent hotel, beautiful and clean rooms, located in the center of the city everything is walkable. The only downside is that there is no parking at the hotel if you rent a car, you have to find third party parking (there are a couple near the hotel)

8

Ricardo

Aug 25, 2025

·

Stayed 1 night

Es una excelente opcion para hospedarse en el centro, pero si llevas vehiculo el estacionamiento esta como a 4 calles de distancia. No tiene elevador, si llevas muchas maletas puede ser un problema, el desayuno no es bueno. Pero por el precio, ubicación y estado de las habitaciones volveriamos a este Hotel

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10

Ivo

Sep 23, 2024

·

Stayed 1 night

The only thing i would like to comment negatively is the fact that parking is not really available as stated... there is only 1 spot, in the street.

8

Miguel

Apr 21, 2025

·

Parking is not very close, other than that , very nice

10

Kevin

Feb 2, 2025

·

Stayed 2 nights

Was a good room in a good location. Only bad thing was the construction being done on the front walls and street. Not the hotels faul. Will be great when it's done. Room for us was great and the roof top deck was awesome to have a beer and bottle of wine at night. Very quiet.

10

Héctor Darío

Dec 23, 2023

·

Stayed 3 nights

No tiene elevador, pero el resto muy bien

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10

Adan

Sep 13, 2025

·

Stayed 2 nights

Todo está cerca sobre todo los mercados el del humo está al lado lo único malo es el estacionamiento a más de 3 cuadras y con costo

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8

Leanne

Mar 18, 2025

·

Stayed 6 nights

Rooms were clean and quiet but the common spaces were limited and not that nice. The library was closed for renovations while we were there.

8

alan

Feb 13, 2025

·

Stayed 4 nights

We enjoyed our stay at this hotel. Most of the rooms appear to face internally so they are very dark however . Great central location . The internal spaces are a little tired looking though this could be due to roadworks outside creating a lot of dust. Roof terrace is a great spot for watching the sun set with a cold beer.

8

Laura

Feb 13, 2024

·

Stayed 11 nights

The location was especially good: 2 markets Within one block and the zocalo was 2 blocks away. There was also a rooftop terrace great for a glass of wine while watching the sunset. One night there were fireworks. In the hotel restaurant the meals were excellent and inexpensive.

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Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean, but others reported issues such as moldy or dusty bathrooms, old towels, and occasional housekeeping lapses.

Related guest reviews

8

ERNESTO

Oct 20, 2023

·

Stayed 3 nights

El personal es MUY amable y servicial, te atienden de maravilla. La limpieza no es detallada y MIENTEN al decir que tienen estacionamiento. Esto era MUY importante para nosotros y fue una decepción terrible tener que caminar 4 cuadras para dejar y recoger el carro diariamente.

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6

WILLARD

Jul 3, 2025

·

Stayed 3 nights

No es de calidad merece un 7.5 de calificación. No es Hotel Boutique. Us un hotel normal. Les falta aconcepto. Tuve que pedir que limpiaran debajo de la alfombra del pie de cama y que la quitaran porque estaba lleno de tierra. Toallas viejas. Ducha sin puerta se mojaba el baño al usar la ducha. En fin tienen mucho que mejorar. Falta control de calidad.

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4

Elisa-Marie

Jan 8, 2025

·

Stayed 4 nights

We are disappointed in our stay. We stayed in a deluxe king room which cost about $500CAD for 4 nights (we only lasted 2 nights before having to leave). Upon arrival, there was no hot water for showering and someone else's used towel hanging behind the door. We could overlook the dirty towel, but no hot water was an issue. Further, on the second night, the water in the shower completely stopped running. The bed was hard as a rock and felt like it was a mattress on top of cement blocks. Very unpleasant sleep. The couches in the hallways for sitting are very dusty. The upper patio is nice. The staff seemed friendly although we had minimal interactions. We unfortunately had to check out after our second night after bathing with water bottles. We informed the staff that we would be checking out early and have asked to at least be reimbursed for one night since we only slept there 2/4 nights. We have not been told if they are reimbursing us yet. We were expecting a bit better for what we paid, but understand that things happen out of their control. We hope they can make it right. I'm hoping our experience was a one off and that others have a better time.

10

Julia

Aug 28, 2023

·

We stayed five days a Casa Garay and very much enjoyed our stay. We arrived early and they were able to hold our luggage so we could start exploring the city before checking in. Great customer service from arrival to departure. The staff is friendly, welcoming and helpful. The Casa itself is beautiful and clean, a lot of antiques, art, and a nice seating and patio area. The room was clean and fresh, comfortable beds and a nice air conditioning unit. We choose this place because it was close to the center but not too close. And we were not disappointed, it is within walking distance to a lot of points of interest including the mercados.

6

Elizabeth

Jun 28, 2024

·

Stayed 3 nights

This place was not very clean and outdated! To get our rooms we had to go up about 20 stairs ! This really really needs to be on website. No room service and coffee not available until 8:30 ! Staff was nice !

2

Alfredo

Nov 17, 2025

·

Stayed 5 nights

On the good side, the hotel is in a good location and is clean. However the water did not seemed clean, coffee maker did not worked, restaurant service was slow, you often end up eating cold food by the time they bring you the rest of your meal. But by far the most important and negative item was the bed, the mattress was extremely hard, we woke up with back pain almost every morning. We were not the only ones, we heard other guests complained about the mattress been hard and having back pain.

10

Blanca

May 16, 2024

·

Stayed 5 nights

You are at the center of it all in Oaxaca here. Lots of shopping and dining options. The staff is super helpful and they keep the place clean.

8

Scott

Feb 23, 2026

·

Stayed 7 nights

Clean room, great staff and central location

2

Teresa

May 8, 2025

·

Stayed 5 nights

Very dirty bathrooms with mold not recommended

8

Victor

Jun 12, 2023

·

Stayed 3 nights

Muy limpia y bien decorada

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Rooms

Rooms have character but tend to be dated or dark; several guests found mattresses very firm and noted noise from AC or water pumps. Some rooms are spacious and quiet.

Related guest reviews

10

VERONICA

Jan 4, 2025

·

Stayed 2 nights

Los colchones muy duros, todo lo demas super bien

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8

aidan

Jan 9, 2025

·

Stayed 2 nights

Ideal location, right in town, everything walkable. Rooms very dated, but, with some character.

8

Maximiliano

Sep 14, 2025

·

Stayed 3 nights

Buena ubicación a unos pasos del mercado, y todo su movimiento!!! El Hotel es un poco antiguo y la cama, algo incómoda…

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6

Karla

Mar 6, 2024

·

Stayed 5 nights

Conveniently located near city center. However due to current remodeling happening in the city, there is a big food area outside the hotel that has smoke all day long. The food is great, the email all the time not so much. But this is out of the hotel’s control. Regarding the hotel, the rooms are a bit dark, the pictures show more light.

2

Alfredo

Nov 17, 2025

·

Stayed 5 nights

On the good side, the hotel is in a good location and is clean. However the water did not seemed clean, coffee maker did not worked, restaurant service was slow, you often end up eating cold food by the time they bring you the rest of your meal. But by far the most important and negative item was the bed, the mattress was extremely hard, we woke up with back pain almost every morning. We were not the only ones, we heard other guests complained about the mattress been hard and having back pain.

10

Kevin

Oct 20, 2025

·

Stayed 1 night

Great location, nice rooms, even if they are a bit dated. Very appealing cost.

6

Veronica

Oct 30, 2025

·

Stayed 4 nights

Habitación espaciosa. Servicio de meseros en el desayuno muy amables. Selección de fruta bastante mala. Personal poco capacitado en recepción, no nos dijeron nunca que había convenio con estacionamientos. Presurizador extremadamente ruidosos que impiden dormir. Excelente ubicación muy céntrico. Servicio de toallas deficiente.

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8

Jose

Feb 27, 2025

·

Stayed 4 nights

Location is great right in middle of downtown and close to everything. Only negative is bed are so hard.

8

Leanne

Mar 18, 2025

·

Stayed 6 nights

Rooms were clean and quiet but the common spaces were limited and not that nice. The library was closed for renovations while we were there.

6

Fabricio

Feb 25, 2025

·

Stayed 4 nights

its a nice room size and very quiet. we faced lack of water for some ocasions and the cleaner did not clean the room by 3 pm.

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Service

Service is often friendly and helpful, with staff assisting beyond expectations, but several guests reported poor attitude, slow or unresponsive service, and unexpected early charges.

Related guest reviews

10

Naeema

Nov 27, 2025

·

Stayed 3 nights

Clean, nice room, quiet, very helpful staff.

2

Santiago Leonardo

Oct 14, 2023

·

Stayed 1 night

La verdad es que muy mala experiencia en este hotel: Queriamos llegar por la noche y al establecimiento le agarro ansiedad y me mandaron un whastapp a las 12 del dia diciendo que ya me habian hecho el cargo en la tarjeta. El desayuno estaba incluido, pero pedi un cafe negro simple y me lo cobraron a parte. El servicio es pesimo. El agua caliente funciona muy mal. Una toalla estaba sucia. No volver aqui.

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4

Edna

Aug 3, 2025

·

Stayed 8 nights

I felt the staff was not concerned at all about my stay. There was only one staff member, the waiter for the restaurant, who would ever greet me before I greeted him otherwise staff ignored me unless I said hola or Buenos Dias. It’s true, I should’ve been willing to try to speak more Spanish, obviously. But if they’re in the tourist business and they ignore tourist needs, I don’t think that speaks very well of them

10

Julia

Aug 28, 2023

·

We stayed five days a Casa Garay and very much enjoyed our stay. We arrived early and they were able to hold our luggage so we could start exploring the city before checking in. Great customer service from arrival to departure. The staff is friendly, welcoming and helpful. The Casa itself is beautiful and clean, a lot of antiques, art, and a nice seating and patio area. The room was clean and fresh, comfortable beds and a nice air conditioning unit. We choose this place because it was close to the center but not too close. And we were not disappointed, it is within walking distance to a lot of points of interest including the mercados.

10

Jaime

Jul 13, 2025

·

Stayed 1 night

The price, location, and service are superb! Great stay. Thank you!

10

Fernando

Nov 26, 2023

·

Stayed 4 nights

FD staff was very helpful and attentive. Upon arrival I had lost my phone and wallet and staff literally dropped everything to help me find my iPhone/wallet which we eventually found (recovered) from Taxi from airport to hotel. I will definitely come back!

10

leticia

Mar 16, 2024

·

Stayed 6 nights

Very central and easy to walk to all the places I wanted to visit. Gaby, was very helpful with making tour reservations

8

Scott

Feb 23, 2026

·

Stayed 7 nights

Clean room, great staff and central location

2

Fernando

Nov 7, 2025

·

Stayed 1 night

El hotel precio-calidad es muy malo. Baño con humedad, la actitud de la señora en recepcion pésima. El cobro del hotel era en el momento del check-in y lo hicieron 2 meses antes. Escribí para que indicaran el porque y nunca contestaron.

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4

Nayeli

Nov 11, 2023

·

Stayed 7 nights

Pésima experiencia, lamentable porque la ubicación del lugar es muy buena pero el lugar no cuida en lo más mínimo a los huéspedes. De los 7 días al menos 4 me bañe con agua fría, desde el primer día lo reporte y al segundo día la respuesta fue que nadie lo había reportado y la actitud de la persona del hotel fue burlona y en ningún momento preocupada por el cliente. Al tercer día aseguraron que ya había quedado y seguíamos con el mismo problema, así durante toda la estancia. Ningún día nos dejaron la cantidad de toallas necesarias para las personas que éramos, siempre teníamos que pedir más . Lo bueno es la ubicación y gaby de la Recepcion.

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Location

Exceptionally central and walkable, steps from the markets and close to the zócalo. Some guests experienced temporary street construction or roadworks causing dust, noise, or difficult access.

Related guest reviews

10

George

Mar 2, 2024

·

This place was super close to the main plaza. The rooms were nice and the service was spectacular. Right behind the Mercados and lots of food options. Would definitely come back again

10

Jesus

Oct 5, 2024

·

Stayed 3 nights

Excellent hotel, beautiful and clean rooms, located in the center of the city everything is walkable. The only downside is that there is no parking at the hotel if you rent a car, you have to find third party parking (there are a couple near the hotel)

8

Nuria

Apr 4, 2025

·

Stayed 2 nights

Great service and location, clean, the parking is off-site, but it has good service.

10

Eidanya

Oct 27, 2025

·

Stayed 2 nights

Muy bien ubicado.

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10

EDUARDO

Nov 6, 2025

·

Stayed 1 night

Room was very nicely decorated and spacious. Location was wonderful, hotel was right next to the Mercado and walking distance from Zócalo and church. Definitely would stay there again.

2

Robert

Feb 14, 2025

·

Stayed 6 nights

Heavy construction outside that I would have liked to know about. So much so that the entire front (and only entrance) was blocked for hours at a time, and you had to walk through the construction area where people are working. The power also went out for an entire afternoon that I usually use as a reprieve from the heat - no AC for that time! Last but not least a used bandaid in the shower to welcome us… next time tell people about the construction instead of a surprise terrible time.

8

Gerardo

Oct 28, 2025

·

Stayed 1 night

Hotel is located very close to downtown and it was great to walk from there.

10

Kevin

Feb 2, 2025

·

Stayed 2 nights

Was a good room in a good location. Only bad thing was the construction being done on the front walls and street. Not the hotels faul. Will be great when it's done. Room for us was great and the roof top deck was awesome to have a beer and bottle of wine at night. Very quiet.

8

Scott

Feb 23, 2026

·

Stayed 7 nights

Clean room, great staff and central location

8

alan

Feb 13, 2025

·

Stayed 4 nights

We enjoyed our stay at this hotel. Most of the rooms appear to face internally so they are very dark however . Great central location . The internal spaces are a little tired looking though this could be due to roadworks outside creating a lot of dust. Roof terrace is a great spot for watching the sun set with a cold beer.

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Dining

Breakfast quality and inclusion are limited (sometimes just fruit/coffee or the cheapest menu item) and it often starts around 8:30 a.m., which is late for tours; service can be slow. A few guests enjoyed the on-site meals.

Related guest reviews

6

Luis Guillermo

Nov 17, 2025

·

Stayed 3 nights

No funcionaba bien el lavamanos Hubo problemas de internet El desayuno incluido es extremadamente limitado La botella de agua en la habitación no es confiable

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6

Luis

Jul 1, 2025

·

Stayed 1 night

Al arribar nos indicaron que tenían convenio con un estacionamiento con una tarifa preferencial, el estacionamiento no estaba cerca del hotel y no llegó nadie a recibir nuestro auto, la tarifa regular que tenían era la misma que la de convenio del hotel. Tuvimos que encontrar otra opción por nuestra cuenta. Nuestra reservación incluía desayuno y nos dijeron que el “desayuno” incluido era solo un plato de fruta y café.

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6

Martin Bang

Feb 4, 2026

·

Stayed 7 nights

Service was fine. About half of per personnel spoke English. Rooms / facilities were below expectations. The room (we got) have a mechanic noice (probably from outdoor AC) every 10-15 seconds which seemed very disturbing at the beginning. Breakfast was included, but only the cheapest item on the menu. We could live with this, but seems a bit cheap. Recommendation is to eat out anyway, if possible.

8

Miguel

Aug 7, 2025

·

Stayed 2 nights

Lo que no me agrado fue que pague con desayuno y dicho desayuno empezaba hasta las 8:30am, es nuy tarde para inicie un desayuno, los días que estuve hospedado no desayune por que voy de negocios y las reuniones empiezan temprano. Es la primera vez que en un hotel me pasa algo así. Y por eso ya no regresaré a hospedarme.

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6

Elizabeth

Jun 28, 2024

·

Stayed 3 nights

This place was not very clean and outdated! To get our rooms we had to go up about 20 stairs ! This really really needs to be on website. No room service and coffee not available until 8:30 ! Staff was nice !

2

Alfredo

Nov 17, 2025

·

Stayed 5 nights

On the good side, the hotel is in a good location and is clean. However the water did not seemed clean, coffee maker did not worked, restaurant service was slow, you often end up eating cold food by the time they bring you the rest of your meal. But by far the most important and negative item was the bed, the mattress was extremely hard, we woke up with back pain almost every morning. We were not the only ones, we heard other guests complained about the mattress been hard and having back pain.

8

Hugo

Apr 17, 2025

·

Stayed 2 nights

Hotel de época ricamente decorado. Se ve bonito. Las habitaciones tienen un tamaño adecuado y tienen cafetera. La cama es algo dura para dormir. Hay agua filtrada disponible. El desayuno incluído es bastante malo, unos huevos secos, aburridos, sin sabor. No hay opciones ni siquiera entre los distintos huevos. Una sin razón.

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8

MIGUEL

Jun 8, 2024

·

Stayed 4 nights

Centrally located hotel but downtown had teachers protest so streets had tending shelters. Bed too firm and in need for new sheets but room clean with nice ac. Terrace was nice to chat and drink some beers. Breakfast until 8:30 am so for tours is not good. They lend us some hats at the lobby the first day.

8

Eliza

Jan 12, 2026

·

Stayed 1 night

El hotel como tal bien, buena ubicación, buena atención, el desayuno sencillo pero bueno para empezar el día. No cuenta con estacionamiento y el segundo día de hospedaje no tuvimos agua caliente en el piso, desafortunadamente no hubo una solución por parte del staff por lo que tuvimos que bañarnos con agua fría. Ese detalle demeritó un poco nuestra estancia en un hotel “boutique”.

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8

Laura

Feb 13, 2024

·

Stayed 11 nights

The location was especially good: 2 markets Within one block and the zocalo was 2 blocks away. There was also a rooftop terrace great for a glass of wine while watching the sunset. One night there were fireworks. In the hotel restaurant the meals were excellent and inexpensive.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $94
11 $76	12 $83	13 $80	14 $83	15 $83	16 $89	17 $89
18 $95	19 $94	20 $229	21 $281	22 $253	23 $268	24 $219
25 $229	26 $247	27 $247	28 $247	29 $247	30 $286	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $286	3 $247	4 $247	5 $247	6 $247	7 $247
8 $247	9 $247	10 $247	11 $247	12 $247	13 $247	14 $247
15 $247	16 $247	17 $247	18 $247	19 $247	20 $247	21 $100
22 $100	23 $100	24 $100	25 $86	26 $86	27 $86	28 $86
29 $88	30 $86

Hotel Boutique Casa Garay

Prices for Hotel Boutique Casa Garay

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Deluxe Twin Room, 2 Queen Beds

Guest reviews of Hotel Boutique Casa Garay

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Boutique Casa Garay

Prices for upcoming dates