OYO Hotel Emperador, Oaxaca

You get what you pay for. Saw a roach in the room. Overall, poorly maintained.

The room had 3 beds. However, the bed sheets only covered the mattress and the blanket was very old and worn out. I was charged 50 pesos more for a teen because she was not part of the reservation. I showed the person in charge my email confirmation that it was for 3 adults and a teen. He still said I had to pay extra.

The hotel is in a convenient downtown Oaxaca location, and the rooms were acceptable, although the furniture is very old and outdated. The bathroom layout was unusual, with the shower located between the toilet and sink and no shower curtain, which made the entire area wet after showering. Unfortunately, our biggest issue was cleanliness. We found three large cockroaches in our room. My daughter was so uncomfortable that she refused to stay in the room and chose to sleep in our truck instead. I notified the hotel staff, and they did try to help by offering to move us to a different room. However, my daughter no longer felt comfortable staying at the hotel. Since the reservation was prepaid through Expedia, the hotel stated they were unable to provide a refund. We had reserved two rooms because my nephews were staying for five days. The staff did move them to another room, which we appreciated. The employees were polite and attempted to assist, but the roach problem significantly affected our stay. Another thing to note is that there is no air conditioning, only fans, which may be uncomfortable during warmer weather. Overall, the staff's efforts were appreciated, but the cleanliness issues and lack of air conditioning made this a disappointing experience.

Very convenient location. 2 blocks from food Mercado 3 from pasillo de humo. Always felt safe walking (3 single ladies ) and Staff was super friendly, even when my party was not the best they always helped with a smiling face. Property could use some updating but it was very comfortable. Would definitely recommend.

The place looked nothing like the pictures online. Upon arrival, we were given a few towels, but they were dirty and stained. When we entered the room, it appeared as though it had not been cleaned. The blankets had visible stains, and the bathroom was unclean and unsanitary. Due to concerns about safety and cleanliness, we only stayed for about 10 minutes before requesting to check out, as the accommodations did not meet our expectations. Fortunately, we were able to find another place to stay. Unfortunately, we would not recommend staying here.