Queen Palace Hotel

The 20 dirham they unexpectedly charge you when you use ther parking

The gym was not open.. under construction. Poor water pressure in the room. We had to ask for the room to be done

Grocery store and gas station were close by. Room was clean. I was able to have an iron and ironing board. Room had cigarette smell. Had to ask for air freshener to spray since you are not allowed to open a window. Gym was okay, treadmill needs to be updated. Staff was pleasant and timely.

•receptionist isn’t very friendly •room is covered in black mould, this is a significant hazard to health. Customers should not be exposed to this. •the person replenishing the mini bar barged into my room in the hour after I checked in (whilst I was undressing). I barricaded my door with a chair thereafter. •the room wasn’t cleaned for 2 days, despite asking. I returned a third day and someone had placed a do not disturb sign on my door instead of cleaning it. •I arrived to only 1 towel, very low quality toilet roll that needed replenished daily and only 1 roll supplied. The shower was covered in dirty marks. It was clear that the room hadn’t been properly cleaned in a while. •I’ll have to have everything I had in that room deep cleaned because of the black mould. •the porter and man that was occasionally at the desk were very helpful. •I chose this hotel for gym access in the morning but it didn’t open until 10am. I didn’t want to use the pool given the poor condition of the rest of the hotel. •I did not feel safe or secure in this hotel.

Nice Hotel, but louder sound night club

Noisy, dearty, very old need maintenance evry wear in the room ,fair alarm system every day 2 or 3 time alarming ,the parking anther story i have all the photos, the hotel needs normal management sorry 😞 but these what i have seen

Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.

First point is this hotel is not for families stay. They have two lifts serving the building which is a waste of waiting time as all outside guests are going continuously to the pub. Smoking and alcohol smell is entire corridor and in rooms. Towels are with stain marks and hair. We are unable to stay for an hour in the room and immediately checked out and left the hotel. Requesting if anyone wants to stay with family then please keep away for this hotel.

Its location is wonderful and the staff are very kindly and helpful..Due to the club at 3rd floor, my room at 5th floor was too noisy until 4 am.. next day, when I asked, the staff moved my room to 9th floor. It was cozy.

Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.

This property is really good ...The essentials are easily available around the stay ... The stay staff is also friendly and the cleanliness is cool...

Hotel comodo per la stazione dei bus di Abu Dhabi e per chi come me ha usato i mezzi pubblici per spostarsi. Per il resto è un hotel ok se non avete pretese e lo trovate a un prezzo contenuto, si vede che è datato e un po di pulizia in più soprattutto nel bagno sarebbe stata meglio. Ragazza della reception non proprio gentilissima, evidentemente non mi hanno ritenuto un cliente da soddisfare, restando solo una notte.

Grocery store and gas station were close by. Room was clean. I was able to have an iron and ironing board. Room had cigarette smell. Had to ask for air freshener to spray since you are not allowed to open a window. Gym was okay, treadmill needs to be updated. Staff was pleasant and timely.

•receptionist isn’t very friendly •room is covered in black mould, this is a significant hazard to health. Customers should not be exposed to this. •the person replenishing the mini bar barged into my room in the hour after I checked in (whilst I was undressing). I barricaded my door with a chair thereafter. •the room wasn’t cleaned for 2 days, despite asking. I returned a third day and someone had placed a do not disturb sign on my door instead of cleaning it. •I arrived to only 1 towel, very low quality toilet roll that needed replenished daily and only 1 roll supplied. The shower was covered in dirty marks. It was clear that the room hadn’t been properly cleaned in a while. •I’ll have to have everything I had in that room deep cleaned because of the black mould. •the porter and man that was occasionally at the desk were very helpful. •I chose this hotel for gym access in the morning but it didn’t open until 10am. I didn’t want to use the pool given the poor condition of the rest of the hotel. •I did not feel safe or secure in this hotel.

Pire hotel que j'ai pu avoir, rien allais surtout pas la propreté

Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.

It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.

Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.

Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.

Love ❤️ the skyline view of my room. All staff so kind, professional, and sweet. Highly recommend!

The gym was not open.. under construction. Poor water pressure in the room. We had to ask for the room to be done

Nice Hotel, but louder sound night club

The check-in was a disaster, I had to wait for them to prepare the room though it was late evening. Noisy and you can hear everyone and everything around , talking, showering, anything. No proper lights, the furniture was noisy as well

Dirty bed sheets. Mold on walls and ceiling. Windows are not sealed. Rude staff. Night clubs on 3ed floors with loud music that prevents you from sleeping. Do not go there. I would sleep under a bridge rather than staying here again.

Its location is wonderful and the staff are very kindly and helpful..Due to the club at 3rd floor, my room at 5th floor was too noisy until 4 am.. next day, when I asked, the staff moved my room to 9th floor. It was cozy.

It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.

Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.

Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.

Extremely bad check in experiemce

The hotel, which defines itself as a 4-star, actually gives the general feeling of a much lower-quality hotel. The room I stayed in had low maintenance. The carpet was soaked with water. The room had a musty smell. I don't know how anyone could not notice this. I updated the hotel staff about it in the morning, but they didn't seem to care much. I sent three emails to the hotel, but they ignored all of them. I paid a high price of about $300 per night, and the value was nowhere near worth the price, not even close.

When we arrived they said there was no room! It was overbooked. We should have got a massage - not true. They kept on several times. After we ment it was there problem and they have to solve it, they contact the manager and he arranged with a room directly. It was exactly what we booked. The chec in lady later wanted us to pay for the breakfast which was included - so we denied. It was in our booking paper. Later we heard from another guest that he had the same problem with overbooking. This was an odd situation for us. We had been travelling the whole day and was very tired. Heard that it was hard to get a room like ours in AD at time.

Beyond the expectation.rather senior management was outstanding

•receptionist isn’t very friendly •room is covered in black mould, this is a significant hazard to health. Customers should not be exposed to this. •the person replenishing the mini bar barged into my room in the hour after I checked in (whilst I was undressing). I barricaded my door with a chair thereafter. •the room wasn’t cleaned for 2 days, despite asking. I returned a third day and someone had placed a do not disturb sign on my door instead of cleaning it. •I arrived to only 1 towel, very low quality toilet roll that needed replenished daily and only 1 roll supplied. The shower was covered in dirty marks. It was clear that the room hadn’t been properly cleaned in a while. •I’ll have to have everything I had in that room deep cleaned because of the black mould. •the porter and man that was occasionally at the desk were very helpful. •I chose this hotel for gym access in the morning but it didn’t open until 10am. I didn’t want to use the pool given the poor condition of the rest of the hotel. •I did not feel safe or secure in this hotel.

Horrible so many problem i don’t get my bottle of water after 10 times ask. Noise of site work and water in my room which ruined all my things…

The check-in was a disaster, I had to wait for them to prepare the room though it was late evening. Noisy and you can hear everyone and everything around , talking, showering, anything. No proper lights, the furniture was noisy as well

Fantastic service, we are going there next time we are going to abu

I had a few concerns right when i got to the hotel, but the staff stepped up and took care of me right away. Thanks for making my stay a good experience

Had to leave the room in the middle of the night from how horrible the experience was. Party next door for the entire duration of the night. Unresponsive staff. Unclean.

This property is really good ...The essentials are easily available around the stay ... The stay staff is also friendly and the cleanliness is cool...

Hotel comodo per la stazione dei bus di Abu Dhabi e per chi come me ha usato i mezzi pubblici per spostarsi. Per il resto è un hotel ok se non avete pretese e lo trovate a un prezzo contenuto, si vede che è datato e un po di pulizia in più soprattutto nel bagno sarebbe stata meglio. Ragazza della reception non proprio gentilissima, evidentemente non mi hanno ritenuto un cliente da soddisfare, restando solo una notte.

Grocery store and gas station were close by. Room was clean. I was able to have an iron and ironing board. Room had cigarette smell. Had to ask for air freshener to spray since you are not allowed to open a window. Gym was okay, treadmill needs to be updated. Staff was pleasant and timely.

Its location is wonderful and the staff are very kindly and helpful..Due to the club at 3rd floor, my room at 5th floor was too noisy until 4 am.. next day, when I asked, the staff moved my room to 9th floor. It was cozy.

Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.

It's hard to say that it's 4 star hotel. Not so clean in the room, good view but dirty windows. TV didn't work, Wi-Fi very slow. The toilet broke up and we wait for the repair 1 hour. Breakfast little bit poor. Plus for receptionist who helped us with check in flight.

Door staff were very helpful. Leakage from aircon onto two bathroom floors. Breakfast below par. Good location. Noisy disco till 3 or 4 am.