Name: Holiday Inn Express Fort Worth West by IHG
Address: 2620 Cherry Lane, Fort Worth, Texas, United States of America, Fort Worth, West Fort Worth, US
Price range: $75–$392 per night
Rating: 8.38

What guests think

At Holiday Inn Express Fort Worth West by IHG, guests consistently praise very clean rooms, comfortable beds, and generally friendly staff, while feedback about breakfast and on-site amenities such as the pool and elevator reliability is more mixed.

Many find the location convenient to Dickies Arena and major sights, but multiple reviews mention a sketchy feel, panhandling near a neighboring vape shop, limited front parking, and occasional safety concerns. Rooms are often spacious and comfortable, though thin walls, elevator-adjacent rooms, and occasional maintenance issues like loud A/C or weak water pressure affect sleep quality for some. Expect a clean, comfortable stay, but check facility status and room placement if noise or amenities matter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities earn mixed feedback: the fitness room gets praise, but guests report pool closures or poor upkeep and intermittent elevator outages. Parking near the entrance is limited due to a neighboring business, pushing some guests to park farther away.

Related guest reviews

6

Amanda

May 6, 2025

·

Stayed 1 night

Property was clean- staff very nice. I booked here based on the indoor pool when we arrived the pool area had been closed for over a week, this was not disclosed when booking. It was too late to search for another hotel with an indoor pool for my granddaughter

10

Ryan

Oct 13, 2024

·

Stayed 1 night

The hotel was clean and the staff was friendly and helpful. The only draw back was the that they not had one elevator which was very busy including with cleaning staff. But still good place to stay and convenient to the freeway.

10

Arlene

Jun 2, 2025

·

Stayed 1 night

The hotel was clean, beds & pillows comfortable. The staff was friendly and there was a nice hot breakfast. The parking in the front was limited, but there were ample parking around the building.

6

Ludi

Oct 7, 2024

·

Stayed 2 nights

The house keepers were very nice and accommodated us any time we needed anything but other than that the hotel isn’t very good the pool reeks and we saw cockroaches in the pool area definitely won’t return. Breakfast was ok not that much options but everyone in my party did find something they’d like to eat.

8

TONY C

Jan 24, 2023

·

Stayed 1 night

It is a smoke shop located in the front of the hotel with a lot more parking space then it can ever use with tow at owners expense signs on every corner of the lot. Had to park in the back of the hotel on a hill almost a block away. Wish the hotel and smoke shop could work something out with the parking situation.

10

DAVID

Mar 30, 2025

·

Stayed 1 night

Great hotel! Friendly service and had all accommodations that I needed. Very comfy beds. Fitness center was great and the breakfast food was fresh!

4

william

Dec 26, 2024

·

Stayed 1 night

Room was not ready had requested a two queen bed room. Had a king arranged for me Had to go back and tell them I had requested a two bed room. Which we finally got. Elevator out of order. Son in a walker. Did not offer any other hotels in area to accommodate. Just suggested we go somewhere else

4

Lachelle

Nov 18, 2025

·

Stayed 2 nights

My car got broken into when we were there. They also wouldn’t turn the heater on in the pool they stated it was broken and they wouldn’t give us extra pillows for the pull out bed.

8

Margie

May 10, 2025

·

Stayed 1 night

Pool area was cold and the lounge chairs were dirty with black debris and my clothes was stained by this debris

8

Rose

Jun 23, 2025

·

Stayed 4 nights

The hotel was nearby everything we were doing for our visit. 10 minutes away from the science museum, zoo, and gardens. We also had a ton of dining options. The pool could've used a little more TLC...gave off a bit of a smell. They had stocking issues with pool towels ( we were there for 4 days and it was never stocked ). Breakfast was okay but would run out of things pretty quickly. There were some areas that could do with a little updating but overall it was a good stay. The staff was lovely.

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Cleanliness

Cleanliness is a strong point, with many guests noting very clean rooms and public areas. A few report issues such as dirty linens, soap scum, shower stains, or occasional odors.

Related guest reviews

10

Stephen

Dec 31, 2025

·

Stayed 1 night

Great service. Great breakfast. Everything very clean and neat.

10

Alexia

Oct 12, 2025

·

Stayed 1 night

Very clean and nice.

10

suzanne

Nov 23, 2025

·

Stayed 1 night

Very clean room and staff was great

10

Dwayne

Mar 20, 2025

·

Stayed 2 nights

Very clean rooms,everthing worked and the employees were very helpful and courteous. We will stay there again

10

Jedidiah

Dec 26, 2025

·

Stayed 3 nights

Clean facility, nice breakfast options, comfortable beds, and plenty of space in rooms. Good location for us. We enjoyed the stay.

4

Sequoia

Jan 2, 2024

·

Stayed 3 nights

Towels & sheets were dirty. Staff weren’t friendly or polite.

10

Phillip

Sep 28, 2025

·

Stayed 4 nights

Without a doubt one of the better properties we have stayed in several years, well kept, CLEAN ROOM, great customer service, worth the money.

10

Thresa

Mar 20, 2025

·

Stayed 1 night

Nice stay. Clean rooms and building. Decent breakfast.

2

Herald

Mar 30, 2025

·

Stayed 1 night

Terrible water pressure, leftover soap scum on shower soap dishes, dusty lamps. Staff was great and friendly, but overall experience was poor.

10

Catherine

Mar 11, 2025

·

Stayed 1 night

Very quiet, very clean and roomy.

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Rooms

Rooms are generally spacious with comfortable beds, and several are described as updated. Noise from thin walls or elevator-adjacent rooms is a recurring complaint, and a few note dated fixtures and occasional maintenance issues like loud A/C or weak water pressure.

Related guest reviews

8

Gail

Mar 31, 2025

·

Stayed 2 nights

Big clean room. Walls between rooms are a little thin but no fault of staff. Great breakfast. Friendly and accommodating staff. Very nice stay.

8

Christine

Oct 13, 2025

·

Stayed 2 nights

The hotel room was very clean. The bed was comfortable, but the walls were thin. You could hear your neighbors when the loud ac was not running. It did not keep a constant temperature in the room. The bathroom shower was older, and there were spots of paint missing on the wall, but it was clean and spacious. The TV is annoying because every x-amount of channels, you have to watch the guide channel for the next x-amount channels. The breakfast is terrible. Turkey and pork sausage that has an unnatural taste, egg omelets that tasted watery, old biscuits, and no-flavor gravy. I had high hopes, but was disappointed. However, it was not the end of the world, because the cleanliness of the hotel made up for it. When we checked in, the clerk was friendly and helpful. She was much friendlier than the second night clerk or the morning clerk. We would stay here again for the comfort, location, and cleanliness.

2

Kimberly

Mar 23, 2025

·

Stayed 2 nights

I was put in room 101. I got a little to no sleep because the room is located right by the elevators and whoever was above me was jumping around all night long so I paid $400 for no sleep and loud noises. they should never have a room place where this room is you walk out the room and you’re directly into the lobby and facing anybody that’s waiting for an elevator. They are all waiting outside your room when they’re waiting for an elevator it’s ridiculous.

10

Valerie

Jun 24, 2024

·

Stayed 1 night

Had a quiet and comfortable stay. Our room was very spacious.

10

Amy

Jun 29, 2025

·

Stayed 2 nights

Everything was great, except the room location. Our room was right by the elevator, so the noise of everyone coming and go was terrible. We were woken up very early by the housekeeping ladies talking way too loud to each other by the elevator.

10

John

Jul 15, 2025

·

Stayed 1 night

Great place. Very clean. Our room with 2 queens and sofa couch was very spacious. Rooms are updated. We were just 5 to 7 minutes from Dickies Arena,Ft worth Science museum,stockyards,etc. It was very easy and quick to get to them. I would stay here again.

8

lori

Nov 13, 2023

·

Stayed 2 nights

Great except stayed on 3rd floor and sounded like people were bowling above us.

10

Jedidiah

Dec 26, 2025

·

Stayed 3 nights

Clean facility, nice breakfast options, comfortable beds, and plenty of space in rooms. Good location for us. We enjoyed the stay.

10

Regina

Feb 10, 2025

·

Stayed 2 nights

It was a great hotel to stay in. The staff was friendly and the room was spacious and extremely clean. I did have the bad luck of having the room right at the elevator which sounded like a door bell all night as other guest were using it, which did cause sleep issues.

2

Herald

Mar 30, 2025

·

Stayed 1 night

Terrible water pressure, leftover soap scum on shower soap dishes, dusty lamps. Staff was great and friendly, but overall experience was poor.

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Service

Service is frequently described as friendly and helpful, with quick check-ins and some standout staff. However, multiple reviews cite inconsistent housekeeping, occasional rudeness or poor communication at the desk, and isolated billing or evacuation communication issues.

Related guest reviews

2

Daisy

Feb 26, 2024

·

Stayed 1 night

The front desk service was horrible. The guy cut me short when asking questions.

10

Amanda

Aug 29, 2025

·

Stayed 1 night

Berenice at the front desk was absolutely amazing! She made my stay so memorable and accommodated every need I had. I was a bit disappointed that the Yogurt was out of stock as I was really looking forward to having that for breakfast. I did enjoy the fact that I had access to Coffee on my whole trip there and would book here again.

10

Anita

Sep 23, 2025

·

Stayed 4 nights

Hotel was wonderful, The only problem was @1:15 am the fire alarm went off we didn’t know what was happening, everyone was evacuated in our PJ’s with know explanation the staff never told us anything. The fire department came went in the building. Came back out 10 minutes later. Tell us we can go back in. No one never told us what was going on.

10

Catherine

May 9, 2025

·

Stayed 1 night

Friendly staff, very clean, convenient location, good parking, quiet hallways, comfortable rooms.

10

Mark

Jul 27, 2025

·

Stayed 3 nights

Saturday night wake up at 1:40 AM. Thoughtless guests on floor above. Making lots of noise. I called the front desk and reduces the noise, didn't stop it.

4

Bobby G.

Aug 5, 2023

·

Stayed 5 nights

We been staying here the same time of year for a few years now for a church convention. This hotel has been excellent in every way. This year it wasn’t the same. The housekeeping service was awful. We checked in on Monday and checked out Saturday. We left for the day about 8:30 am and returned after 4pm (plenty of time for housekeeping.) Tuesday just clean towels, trash taken, no cleaning, no making the bed. Wednesday a little cleaning in bathroom, clean towels, trash taken, and a messy spread up bed. (I couldn’t believe what I saw.) Thursday before leaving out we asked do we have to pay for housekeeping and clean sheets of course everything was clean when we got back with clean sheets. Friday we ran a little late so we got a chance to talk to housekeeping and tip our housekeeper before leaving. Well… when we got back nothing clean in the room and the housekeeper that was assigned to our room and received the money was no where to be found. On my way downstairs there was a housekeeper still working on the other end of the hall. She said she would come clean our room when she got finished in about 5 minutes. She did come and did a excellent job. Even changed our sheets again. Bottom line the hotel needs to check on their housekeeping staff. That was a awful experience.

6

Juan

Jan 24, 2023

·

Stayed 1 night

Seems to be a lack of communication between the cleaning crew and the front desk. Check in after 3 pm and got a dirty room. Met two other guest who experienced the same issue in the elevator. Also asked for a late check out time and still had cleaning staff asking me when I would check out despite the do not disturb sign on door.

10

imre

Jun 24, 2025

·

Stayed 1 night

The hotel itself has great prices and very great staff

2

Catherine

Jan 28, 2023

·

Staff is horrible, my room deposit refund was never processed correctly. Trying to reach them regarding the issue is horrible. They disconnect the call after placing you on hold forever. Because of their neglect I have to wait 30 days for the pending transaction to drop from my credit card because I can’t reach them over the phone.

6

Chris

Nov 4, 2025

·

Stayed 1 night

Elevator was broken so luckily they had one room on the first floor. This was just a quick over night stay to rest from a 26 day flying back from Ireland. We had big bags and would not have really been able to drag them up the stairs. The girl at the front desk had ZERO personality.

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Location

Many find the location convenient to Dickies Arena, museums, and highway access. Several also describe the immediate area as sketchy with panhandlers near a vape shop and limited nearby dining, and a few report security or parking concerns.

Related guest reviews

8

Daniel

Nov 9, 2024

·

Stayed 1 night

Location is close to smoke and vap shop and attract weird crowd. Also some parking spots in front of the hotel entry are reserved for the vap shop and you will get towed.

10

Christine

May 12, 2025

·

Stayed 1 night

Excellent hotel, easy to find, close to restaurants. Definitely a great place to stay.

6

Jeremy

Aug 4, 2024

·

Stayed 1 night

The hotel itself is very nice. Unfortanatley, there is a massive amount of homeless people around the property, constantly harassing the patrons for money. I felt very unsafe staying there.

10

Carlene

Sep 16, 2025

·

Stayed 1 night

Convenient location.

8

Carlos

Aug 17, 2025

·

Stayed 5 nights

Appears to be unsafe in the area due to various walkers off Cherry and the smoke/vape business in front of the hotel.

10

Lee

Jun 21, 2025

·

Stayed 1 night

Everything was clean and we didn’t have any problems. I also liked the location, a lot of places were easy to get to in a timely manner.

8

Katie

Jun 30, 2025

·

Stayed 1 night

Overall the hotel was pretty nice, but the area around the hotel isn’t the best.

8

Mike

Dec 24, 2024

·

Stayed 2 nights

Nice hotel, a lot of homeless living in the landscape around the property.

10

John

Jul 15, 2025

·

Stayed 1 night

Great place. Very clean. Our room with 2 queens and sofa couch was very spacious. Rooms are updated. We were just 5 to 7 minutes from Dickies Arena,Ft worth Science museum,stockyards,etc. It was very easy and quick to get to them. I would stay here again.

10

SHAYNA

Mar 31, 2025

·

Stayed 3 nights

The property was convenient to Dickies Arena!

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Dining

Breakfast feedback is mixed: many enjoy the hot, simple spread with items like cinnamon rolls. Others report inconsistent quality, limited stock or items running out, and occasional early shutdowns.

Related guest reviews

10

Amanda

Aug 29, 2025

·

Stayed 1 night

Berenice at the front desk was absolutely amazing! She made my stay so memorable and accommodated every need I had. I was a bit disappointed that the Yogurt was out of stock as I was really looking forward to having that for breakfast. I did enjoy the fact that I had access to Coffee on my whole trip there and would book here again.

10

Stephen

Dec 31, 2025

·

Stayed 1 night

Great service. Great breakfast. Everything very clean and neat.

8

Christine

Oct 13, 2025

·

Stayed 2 nights

The hotel room was very clean. The bed was comfortable, but the walls were thin. You could hear your neighbors when the loud ac was not running. It did not keep a constant temperature in the room. The bathroom shower was older, and there were spots of paint missing on the wall, but it was clean and spacious. The TV is annoying because every x-amount of channels, you have to watch the guide channel for the next x-amount channels. The breakfast is terrible. Turkey and pork sausage that has an unnatural taste, egg omelets that tasted watery, old biscuits, and no-flavor gravy. I had high hopes, but was disappointed. However, it was not the end of the world, because the cleanliness of the hotel made up for it. When we checked in, the clerk was friendly and helpful. She was much friendlier than the second night clerk or the morning clerk. We would stay here again for the comfort, location, and cleanliness.

10

David

Aug 11, 2025

·

Stayed 5 nights

Very nice simple breakfast with plenty of options to choose from. Was there a week and menu altered a little each day to avoid repetition. Easy access

10

Mariah

Sep 28, 2025

·

Stayed 2 nights

My husband and I aways stay at Holiday Inn Express because they're consistently clean, quiet, and comfortable. Plus I love the cinnamon rolls.

10

christine

Mar 28, 2023

·

Stayed 3 nights

Stayed here to attend a concert at the Dickies Arena with my teenage daughter. The hotel was 6 min away. Super friendly staff, easy check in, rooms are surprisingly spacious, the bed very comfortable. Parking was no problem. Felt save and complimentary breakfast was really good with great selections. Would definitely stay again.

10

Jedidiah

Dec 26, 2025

·

Stayed 3 nights

Clean facility, nice breakfast options, comfortable beds, and plenty of space in rooms. Good location for us. We enjoyed the stay.

2

Rayven

May 27, 2025

·

Stayed 2 nights

Noisy stay and poor breakfast

8

Mike

Nov 3, 2024

·

Stayed 1 night

Good location, friendly front desk staff. The breakfast was always shut down early and rudely.

8

Rose

Jun 23, 2025

·

Stayed 4 nights

The hotel was nearby everything we were doing for our visit. 10 minutes away from the science museum, zoo, and gardens. We also had a ton of dining options. The pool could've used a little more TLC...gave off a bit of a smell. They had stocking issues with pool towels ( we were there for 4 days and it was never stocked ). Breakfast was okay but would run out of things pretty quickly. There were some areas that could do with a little updating but overall it was a good stay. The staff was lovely.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$105
February	$109
March	$98
April	$100
May	$112
June	$158
July	$109
August	$103
September	$111
October	$104
November	$101
December	$93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $140	3 $137
4 $83	5 $83	6 $80	7 $94	8 $100	9 $123	10 $128
11 $91	12 $89	13 $100	14 $100	15 $100	16 $152	17 $116
18 $92	19 $93	20 $100	21 $100	22 $100	23 $178	24 $186
25 $96	26 $95	27 $100	28 $93	29 $90	30 $125	31 $119

Holiday Inn Express Fort Worth West by IHG

Prices for Holiday Inn Express Fort Worth West by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Suite, 2 Queen Beds, Accessible (Communications)

Room (Specialty)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Suite, 2 Queen Beds (Living Area)

Suite, Multiple Beds

Standard Room, 1 King Bed

Guest reviews of Holiday Inn Express Fort Worth West by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Fort Worth West by IHG

Considering this hotel for your Fort Worth trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $392	19 $264
20 $83	21 $76	22 $79	23 $79	24 $75	25 $91	26 $126
27 $94	28 $94	29 $94	30 $87