Is parking available at the property?

Yes, free self-parking is available on-site, including designated spaces for RVs, buses, and trucks. The parking is uncovered and does not require a reservation.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 10:00 PM, and check-out is at 12:00 PM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of USD 10, also subject to availability.

What accessibility features are available for guests with disabilities?

The property features handrails in hallways and stairways, a stair-free path to the entrance, and visual alarms in hallways. However, it is not wheelchair accessible.

What is the location of the property in relation to key landmarks?

The property is located in Richmond (The Diamond), within a 5-minute drive of The Diamond and the Children's Museum of Richmond. It is approximately 1.4 miles from the Science Museum of Virginia and 1.6 miles from Virginia Commonwealth University.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free if they are under the age of 18.

Diamond Inn & Suites in Richmond

Average nightly price at DIAMOND INN & SUITES by month, last 12 months (USD)
Month	Average price
January	$65
February	$63
March	$63
April	$60
May	$60
June	$60
July	$60
August	$61
September	$61
October	$61
November	$61
December	$62

What guests think

Reviews of DIAMOND INN & SUITES depict a budget motel with very mixed experiences: many guests cite dirty rooms, smoke smells, and maintenance issues, while a smaller number found the beds comfortable, prices low, and staff occasionally helpful.

Common issues include mold, pests, stained linens, broken locks, inconsistent hot water, and other wear and tear, with some stays disturbed by highway noise or disruptive neighbors and uneasy activity around the grounds. Several reviews praise easy interstate access and proximity to local venues, but multiple guests say advertised breakfast was not available. Service experiences vary from quick check-in and friendly help to rude interactions, reservation troubles, and intrusive housekeeping near checkout. Expect a no-frills, low-cost stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available and sometimes under maintenance; amenities are limited, with a nonworking ice machine reported and few extras.

Related guest reviews

2

gerald

Jun 1, 2025

·

Stayed 1 night

The only reason I’m not giving this a zero is I had a fridge and a microwave in my room. Also it was just and overnight stay. Also it’s false advertising on the sign saying rooms were newly renovated. Room looked worse than a hotel room in the 70’s and the whole hotel including registration reeked of smoke!! I wouldn’t recommend staying there unless it was an emergency situation like your car broke down and you needed a place to sleep.

8

Michelle

Aug 1, 2023

·

I decided to stay one night this past weekend, most cheap hotels were booked up due to NASCAR being in Richmond during the weekend. This hotel was cheap and was walking distance to The Diamond for a Flying Squirrels game so I figured why not book here? I see that they are still going through the process of remodeling, they were paving the parking lot when I came in so not many spots were available, luckily they were finished a hour or so later. Staff was friendly, didn't have any issues with other guests being noisy which was great. My room was spacious, bed was comfortable, cleaning could be better, toilet was a little loose, wasn't able to take a hot shower but I managed. And it says breakfast was available, NOT TRUE, maybe only on weekends? Who knows? Overall it served its purpose.

8

Mauro

Jul 7, 2024

·

Stayed 1 night

Reasonably priced large room, clean, good parking, nice beds. No amenities but its decent for the price.

2

Ravi

Mar 17, 2024

·

Stayed 1 night

Ice maker was not working. Did not supply shampoo to rooms. Towels were worn out.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is often poor, with repeated reports of mold, pests, stained linens, and rooms left smoky or not properly cleaned between guests.

Related guest reviews

4

Erin

Nov 17, 2024

·

Stayed 1 night

Very moldy shower curtain. Smoking room (wanted nonsmoking). Bathroom door didn’t close. Missing microwave tray. Splatters on wall. I didn’t have high expectations with low price and was only staying short time so didn’t want to spend a lot but this wasn’t fit to be charged money for.

2

Loraine

Apr 29, 2024

·

Stayed 2 nights

Terrible condition. Everything was broken, even the towels. A non-smoking room smelled like pure cigarette. The bed covers had cigarette burns.

2

Abderrahim

May 3, 2024

·

Stayed 1 night

The room was dirty and smells terrible.

2

Stephen La

Nov 9, 2024

·

Stayed 1 night

Ok, so I’ve stayed at my fair share of cheap hotels, but never have I been to one that had piss stains on the toiled seat, and feces and graffiti on the bathroom walls. I requested a no smoking room, the room next to me smoked so much I could taste it in my room. The “clean” towels for my room were yellowed. I would never recommend this hotel, not even for the price.

2

Raymond

Feb 25, 2023

·

Stayed 1 night

Our room had bed.bugs, there were tweaker drug dealers who looked like they lived on the first floor and were not inly indiscreet but also aggressively pushing sales on pther guests. The sex worker next door seemed nice. The zombie like homeless wandering the premises were chilling.

2

Aisha

May 30, 2025

·

Stayed 1 night

The room was very dirty and the fridge did not work and it smelled very bad because of the time of night it was when we arrived we just stayed but would not recommend to no one you should take this place off your list of places it makes hotel.com look bad

2

Declan

Aug 18, 2025

·

Stayed 2 nights

I had tried to call several days ahead of time to confirm my reservation, to no response. The room was dirty and smelled like cigarettes, the sink was leaking and there was a large puddle of water underneath it. Not a single surface had been wiped down or cleaned from the previous guest, the shower was dirty and tiles were falling off. My wife and I walked into the room and immediately walked out to find another hotel to stay in. A refund would be kindly appreciated.

2

Lydia

May 15, 2024

·

Stayed 1 night

I stay the night over and killed about 5 roach. I was so scared of roach or bugs going into my luggage that I slept with all my clothes on. one of the rags looks like it was previously use so I didn't use any of the towels there I would not recommend this for family at all, maybe truckers that are passing through.

2

Jody

Jun 23, 2024

·

Stayed 1 night

Worst motel I’ve ever stayed in! Room stunk like stale cigarettes and weed! Mold all over the bathroom. People in surrounding rooms were loud at 2am! Ended up leaving and driving 3 hours home in the middle of the night! Terrible experience!

2

francisco

Oct 13, 2023

·

Stayed 2 nights

The room is disgustingly dirty, dead and alive insects, filthy rug, full of dust and the bathroom was full of pubic hair, the room was supposed to be non smoking but the cigarette stink was there

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Rooms

Rooms are dated with maintenance problems such as broken or weak locks, flickering lights, plumbing issues, loose fixtures, and unreliable hot water; highway noise is common, though some found them spacious with comfortable beds.

Related guest reviews

8

Hugh

May 6, 2025

·

Stayed 1 night

Easy to find and check in. Staff were helpful. The room was comfortable, decoration was a little old but everything was clean and the bed was comfortable

2

Mark

Apr 1, 2023

·

Stayed 1 night

No hot water and the shower handle fell off in my hand. The other room had hot water but the drain did not work. Someone was in the parking lot playing loud music until 1:00 a.m. the website promised a continental breakfast but the didnt even have coffee.

8

ZAYDA

Jul 21, 2024

·

Stayed 1 night

It’s Fair, for the price is celan and confortable but the shower faucet it’s mix up between hoy and cole water, we couldn’t properly lock the door from the inside. Good location.

4

Arturo

Mar 28, 2023

·

Stayed 2 nights

To start off the deadbolt was broken off. The cap covering the key while was missing. The sheets were dirty and had holes. The pillows has stains and so did the bathroom towels. The walls had dried stains on them. There was a closed door that faced the back of the property which had a balcony which was closed shut but the outside air could easily go through it. The noise from the highway mixed with the wind blowing through the big crevice next to the door was only deafened by the extremely loud heater/A/C unit. I understand it was a cheap hotel but I didn’t expect all of that.

8

Michelle

Aug 1, 2023

·

I decided to stay one night this past weekend, most cheap hotels were booked up due to NASCAR being in Richmond during the weekend. This hotel was cheap and was walking distance to The Diamond for a Flying Squirrels game so I figured why not book here? I see that they are still going through the process of remodeling, they were paving the parking lot when I came in so not many spots were available, luckily they were finished a hour or so later. Staff was friendly, didn't have any issues with other guests being noisy which was great. My room was spacious, bed was comfortable, cleaning could be better, toilet was a little loose, wasn't able to take a hot shower but I managed. And it says breakfast was available, NOT TRUE, maybe only on weekends? Who knows? Overall it served its purpose.

8

Wes

Jun 5, 2023

·

Stayed 1 night

Cheapest room in the downtown richmond area. Its near the highway so its loud. If youre traveling and need a place on a low budget this is for you. The staff are great. Great choice if youre in a band and traveling.

4

Joshua

Mar 30, 2025

·

Stayed 3 nights

The one outlet has the cover removed and it felt like a fire hazard. Toilet kept running, and their were burn marks in the sheets. The lights kept going off and on without touching them, and they said it was freshly redone. Also they couldn't find me in their system when I had the confirmation pulled up on my phone.

8

Mauro

Jul 7, 2024

·

Stayed 1 night

Reasonably priced large room, clean, good parking, nice beds. No amenities but its decent for the price.

6

Robert

Aug 14, 2023

·

Stayed 1 night

The check in check out was smooth. The room how ever was not that great No shampoo, tiny bars of soap, evident water damage, saging celing in the bathroom, the dead bolt wouldnt work, no channel list and most important of all....no bible. Also no coffee maker or coffee and no breakfast like was advertised on their web site. They had snacks that were a bit over priced though.

8

Steve

Jul 6, 2024

·

Stayed 1 night

The property and room are very dated but for the price,its ok

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Service

Service is mixed: quick check-in and friendly help appear alongside rudeness, reservation difficulties, unanswered calls, poor room service, and housekeeping entering near checkout.

Related guest reviews

8

Hugh

May 6, 2025

·

Stayed 1 night

Easy to find and check in. Staff were helpful. The room was comfortable, decoration was a little old but everything was clean and the bed was comfortable

2

crystal

Jun 17, 2025

·

Stayed 2 nights

Check out is at 12 noon . I came to my room to gather my thinrgs and check out only to find that my things were being shoved into a black trash bag from the maid. It was 12:05 wich means they enterd my room before ģ

8

Ashleigh

Apr 3, 2025

·

Stayed 3 nights

Patel at the front desk was very nice. Infact all staff was very friendly. Not bad for price. Booked for an event and was very close to yhe venue. Have already booked for next years event

8

Betty

Oct 8, 2023

·

Stayed 1 night

I was a little concerned when i first got there as someone was sleeping on the street just outside the hotel. The room is somewhat outdated but could see some upgrades. When i got to the room, i checked it out and found the light in the bathroom was very dim. I contacted the front desk and within minutes they were there to replace light bulbs. I was disappointed to find out there was no breakfast as the website says breakfast was included. The room was comfortable and very quiet. I would definitely stay there again.

8

Ash

Dec 14, 2025

·

Stayed 1 night

Check-in was quick. Not the friendliest staff at the front desk but they did their job. Our room was relatively clean. The bathroom definitely could have used some more attention. It was supposed to be a non-smoking room but still smelled like smoke. Our room neighbors were having a fight around 4am Check out was quick and easy

2

Danielle

Jan 1, 2024

·

Stayed 2 nights

The staff was rude and impatient. I had a reservation for 2 day and check out time was 11:00. They knocked on the door at 10 and began rushing me to leave they made me hold the door open while I got dressed and packed my belongings. It was so degrading to experience they treated me like I hadn't just paid 75$ the night before. DO NOT STAY HERE EVER! On top of that the room where disgusting

10

Silvia

Nov 17, 2023

·

Stayed 1 night

Staff was great and the price just right

2

houelete

Dec 2, 2024

·

Stayed 4 nights

Poor room service

2

Declan

Aug 18, 2025

·

Stayed 2 nights

I had tried to call several days ahead of time to confirm my reservation, to no response. The room was dirty and smelled like cigarettes, the sink was leaking and there was a large puddle of water underneath it. Not a single surface had been wiped down or cleaned from the previous guest, the shower was dirty and tiles were falling off. My wife and I walked into the room and immediately walked out to find another hotel to stay in. A refund would be kindly appreciated.

4

Joshua

Mar 30, 2025

·

Stayed 3 nights

The one outlet has the cover removed and it felt like a fire hazard. Toilet kept running, and their were burn marks in the sheets. The lights kept going off and on without touching them, and they said it was freshly redone. Also they couldn't find me in their system when I had the confirmation pulled up on my phone.

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate and close to The Diamond and event venues, but some guests felt the area was unsafe and highway noise affected stays.

Related guest reviews

6

Celeste

Jul 27, 2025

·

Stayed 1 night

Dirty and lots of predatory vagrants lurking about on grounds

8

Ashleigh

Apr 3, 2025

·

Stayed 3 nights

Patel at the front desk was very nice. Infact all staff was very friendly. Not bad for price. Booked for an event and was very close to yhe venue. Have already booked for next years event

8

Betty

Oct 8, 2023

·

Stayed 1 night

I was a little concerned when i first got there as someone was sleeping on the street just outside the hotel. The room is somewhat outdated but could see some upgrades. When i got to the room, i checked it out and found the light in the bathroom was very dim. I contacted the front desk and within minutes they were there to replace light bulbs. I was disappointed to find out there was no breakfast as the website says breakfast was included. The room was comfortable and very quiet. I would definitely stay there again.

8

ZAYDA

Jul 21, 2024

·

Stayed 1 night

It’s Fair, for the price is celan and confortable but the shower faucet it’s mix up between hoy and cole water, we couldn’t properly lock the door from the inside. Good location.

4

Arturo

Mar 28, 2023

·

Stayed 2 nights

To start off the deadbolt was broken off. The cap covering the key while was missing. The sheets were dirty and had holes. The pillows has stains and so did the bathroom towels. The walls had dried stains on them. There was a closed door that faced the back of the property which had a balcony which was closed shut but the outside air could easily go through it. The noise from the highway mixed with the wind blowing through the big crevice next to the door was only deafened by the extremely loud heater/A/C unit. I understand it was a cheap hotel but I didn’t expect all of that.

8

Nicole

Oct 10, 2024

·

Stayed 1 night

Area

10

Daniel

Oct 21, 2023

·

Stayed 1 night

Easy access from the interstate.

8

Michelle

Aug 1, 2023

·

I decided to stay one night this past weekend, most cheap hotels were booked up due to NASCAR being in Richmond during the weekend. This hotel was cheap and was walking distance to The Diamond for a Flying Squirrels game so I figured why not book here? I see that they are still going through the process of remodeling, they were paving the parking lot when I came in so not many spots were available, luckily they were finished a hour or so later. Staff was friendly, didn't have any issues with other guests being noisy which was great. My room was spacious, bed was comfortable, cleaning could be better, toilet was a little loose, wasn't able to take a hot shower but I managed. And it says breakfast was available, NOT TRUE, maybe only on weekends? Who knows? Overall it served its purpose.

8

Wes

Jun 5, 2023

·

Stayed 1 night

Cheapest room in the downtown richmond area. Its near the highway so its loud. If youre traveling and need a place on a low budget this is for you. The staff are great. Great choice if youre in a band and traveling.

2

Rodica

Sep 30, 2023

·

Stayed 1 night

Arrived at 9 pm just to sleep while touring colleges. Very unsafe. Dirty. Impossible noise on the highway. Lots of people hanging out in the steps and balcony. Room smelled like smoking. Cigarettes holes in the duvet cover. Yellow sheets.

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Dining

Advertised breakfast was frequently unavailable and there was sometimes no coffee; on-site food options are otherwise minimal.

Related guest reviews

8

Renate

Sep 6, 2023

·

Stayed 1 night

There was no breakfast available.

2

Mark

Apr 1, 2023

·

Stayed 1 night

No hot water and the shower handle fell off in my hand. The other room had hot water but the drain did not work. Someone was in the parking lot playing loud music until 1:00 a.m. the website promised a continental breakfast but the didnt even have coffee.

8

Betty

Oct 8, 2023

·

Stayed 1 night

I was a little concerned when i first got there as someone was sleeping on the street just outside the hotel. The room is somewhat outdated but could see some upgrades. When i got to the room, i checked it out and found the light in the bathroom was very dim. I contacted the front desk and within minutes they were there to replace light bulbs. I was disappointed to find out there was no breakfast as the website says breakfast was included. The room was comfortable and very quiet. I would definitely stay there again.

4

Suzanne

Jun 12, 2023

·

Stayed 2 nights

No lunch

8

Michelle

Aug 1, 2023

·

I decided to stay one night this past weekend, most cheap hotels were booked up due to NASCAR being in Richmond during the weekend. This hotel was cheap and was walking distance to The Diamond for a Flying Squirrels game so I figured why not book here? I see that they are still going through the process of remodeling, they were paving the parking lot when I came in so not many spots were available, luckily they were finished a hour or so later. Staff was friendly, didn't have any issues with other guests being noisy which was great. My room was spacious, bed was comfortable, cleaning could be better, toilet was a little loose, wasn't able to take a hot shower but I managed. And it says breakfast was available, NOT TRUE, maybe only on weekends? Who knows? Overall it served its purpose.

6

Robert

Aug 14, 2023

·

Stayed 1 night

The check in check out was smooth. The room how ever was not that great No shampoo, tiny bars of soap, evident water damage, saging celing in the bathroom, the dead bolt wouldnt work, no channel list and most important of all....no bible. Also no coffee maker or coffee and no breakfast like was advertised on their web site. They had snacks that were a bit over priced though.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $67	7 $67	8 $67	9 $67	10 $67
11 $67	12 $67	13 $74	14 $74	15 $67	16 $67	17 $67
18 $67	19 $74	20 $67	21 $67	22 $67	23 $67	24 $67
25 $67	26 $67	27 $67	28 $67	29 $67	30 $67	31 $67

Su	Mo	Tu	We	Th	Fr	Sa
1 $64	2 $64	3 $64	4 $64	5 $64	6 $64	7 $64
8 $64	9 $71	10 $64	11 $64	12 $64	13 $73	14 $64
15 $64	16 $64	17 $71	18 $71	19 $64	20 $79	21 $66
22 $71	23 $64	24 $77	25 $64	26 $71	27 $81	28 $66
29 $71	30 $64

DIAMOND INN & SUITES

Prices for DIAMOND INN & SUITES

Monthly average prices

About this property

Location

Room options

Deluxe Room, Smoking

Deluxe Room

Double Room

Double Room, Smoking

Guest reviews of DIAMOND INN & SUITES

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DIAMOND INN & SUITES

Prices for upcoming dates