Hampton Inn Broussard-Lafayette Area

The staffs are friendly and the parking safe at night

Road construction in the area caused us to go around in circles a few times. Hopefully it'll be done soon. Ready access to the Albertsons' shopping center and activities in the area, though. Wish there was a bar!

The property was clean and safe and close to the interstate. No issues

Easy access, safe and clean

This hotel was enjoyable, very clean. The breakfast bar was excellent, and it was extremely close to all kinds of shopping easy to get into an out of and plenty of parking available.

Other than the elevator and hall on 3rd floor being super hot, everything was great.

I booked a month in advanced and the day of my arrival I get a call that their is a water pressure issue on the 4th floor and the issue is being fixed and should be done the next day by 9am. They sent us to the best western for the night we were exhausted so fine we go. In the morning the front desk told me your rates will be adjusted because best western was cheaper than Hampton. I call Hampton and they said well your room won’t be ready until after 11 (clearly someone lied) I get there the manager is super disrespectful and telling me to not give her an attitude because she won’t give me a room at all!! Then tells me to cancel my stay through Expedia so she can give me a different hotel I didn’t do this and decided to wait for a room the next day I requested my room to be serviced and they told me it couldn’t be serviced unless I requested it the day prior (the manager told me it could get serviced whenever I wanted) and I did request it in advanced but they couldn’t find the “note”. The power went out the 3rd day for a couple of hours and according to the staff it happens quite often. our last night the front desk was recording our group in the lobby children included. This hotel was a nightmare I will never book here ever again because of their mistake I didn’t have a full day of hotel and had to keep my luggage in the car and they said my stay didn’t start until 3 pm the day after my booking date on Expedia they are rude disrespectful they refused to reimburse me

Very clean and all amenities advertised were available

Relatively new property that was excellent in amenities including an outstanding breakfast.

First, being greeted by Ms. Robin at 2:00 am was exactly what we needed. After a long drive, we were ready to just get to bed. She got us settled right in including setting up a text message customer service option that we didn’t need because everything was great. Our room was already cooled down upon our arrival along with being extremely clean. Our room was comfortable and quiet. The lobby was hosting a few individuals, but our room on the first floor remained quiet. I appreciated the mini store being stocked with various drinks, snacks, ice cream, and toiletries. They even has cases of bottled water if you needed to fill a cooler. Overall, I highly recommend this hotel and again appreciate Ms. Robin getting us all checked in for our weekend stay.

The room smelled of mildew so bad we couldnt handle it. The floor was so soft my daughter almost fell threw (our room was on the 3rd floor). The hall noise was so loud that it sounded like the people were talking in our room.

Very clean room. Staff always available to help and friendly.

The staff acted very weird towards me. Covers had stains. Just wasn’t clean.

All the staff I encountered were very kind, positive, and polite. Dining area and room was very clean.

Very clean and comfortable!

This hotel is very clean. The people at the check in desk were friendly and efficient. The bed was comfortable and the temperature was easily adjusted for our comfort. The breakfast was good with several choices. We spoke with one of the workers at breakfast and she was very friendly. We would definitely use this hotel again.

This hotel is in great proximity to restaurants, gas stations and grocery stores. The staff was welcoming and friendly. The hotel and room were extremely clean .

Front desk staff was polite and made you feel welcome. The room we had was clean, bed was comfortable and the air conditioning worked great.

Our room floor was sticky. On Day 2 we returned from a funeral to fund that hotel staff had removed the air conditioner to clean it, leaving the room hot with a opening to the outside. We could not rest after the funeral and were forced to leave the room. Hotel staff acted like it was no big deal. 35 years of travel and have never had the hotel remove the ac unit. Seams like something that could have been done when the room was vacant. I am looking for a refund

First, being greeted by Ms. Robin at 2:00 am was exactly what we needed. After a long drive, we were ready to just get to bed. She got us settled right in including setting up a text message customer service option that we didn’t need because everything was great. Our room was already cooled down upon our arrival along with being extremely clean. Our room was comfortable and quiet. The lobby was hosting a few individuals, but our room on the first floor remained quiet. I appreciated the mini store being stocked with various drinks, snacks, ice cream, and toiletries. They even has cases of bottled water if you needed to fill a cooler. Overall, I highly recommend this hotel and again appreciate Ms. Robin getting us all checked in for our weekend stay.

Phenomenal hotel. My only negative is the bathroom doors. If you want any privacy, stay somewhere else. Barn door with huge gap (in both rooms we stayed in). Absolutely cannot poop without a potential audience. If that doesn’t bother you, it’s a great place.

The room and bathroom were cleaned. It was very easy to connect to WiFi. The staffs were friendly and knowledgeable. The breakfast was delicious. The area was very quiet and I felt very safe.

The AC in the room didn’t work very well. Very humid in the room and AC cycled a lot. When texted how my stay was going and if there was anything i needed, there was no reply when asking to check out the unit.

We had a double queen bed room and was very spacious and clean. Our room was right above the front desk/lobby and we could hear the music playing 24/7 through the floor/walls. Breakfast was good. I know most hotels don’t have daily room cleaning anymore, but this is one thing that I really don’t like…we only had beds made and fresh towels every other day, We had to got to the front desk to ask for towels and then had to wait several minutes every time, because there was no one at the desk.

Comfortable beds and very quiet

Internet sucks

First night was fine but second night the ac broke. Hotel was full and tho it wasn’t hot outside the room was very stuff. The guy at front desk said they are old units and will be replaced next year. It made for a very unpleasant nights rest after a long day.

Room was clean and quiet. Staff was extremely cooperative.

Our room faced the parking lot with very bright street lamps, we could not pull the curtains all the way to black it out, so that was annoying when trying to sleep. Other than that this is the same Hampton Inn - level quality that we expected.

Front desk staff was polite and made you feel welcome. The room we had was clean, bed was comfortable and the air conditioning worked great.

Very clean room. Staff always available to help and friendly.

The staff were kind, helpful, and knowledgeable. We enjoyed our stay

The AC in the room didn’t work very well. Very humid in the room and AC cycled a lot. When texted how my stay was going and if there was anything i needed, there was no reply when asking to check out the unit.

Overall was a good stay! Comfortable beds and bathrooms. However the night attendant had zero customer service skills. It was 1 am and we had been driving all day from our cross country trip from Florida to California and now back home. We simply needed a place to rest our heads at night. We had done this many nights so it has become routine. I even called before 11 pm to let them know we would be arriving after midnight so they could check us in. I rented two rooms for our family of five. I got there and he seemed annoyed from the very start. He didn’t communicate much at all and then handed me one key. I explained I had two rooms in the reservation. I ended up getting the two rooms not adjourned, instead one was on the fourth floor and the other on the second floor. Friendly attendants are a key for success. I will likely rent a room somewhere else in the future.

I travel for work, a lot, staying in hotels sometimes 3-4 times a week, literally around the US. We often or mostly check in after midnight. Rooms are always booked through expedia earlier in the night. This front desk woman was the rudest and least accommodating that I have ever met. I felt like I was completely ruining her night by simply showing up. Then when we left in the morning (prior to 8am, her and the other manager were opening and loudly arguing by the front desk) just gross but not surprising with her attitude. Our load got delayed and we ended up needing another night in the area…we went and stayed elsewhere.

Friendly staff. Easy check in.

Front desk staff was polite and made you feel welcome. The room we had was clean, bed was comfortable and the air conditioning worked great.

Check in was easy.

First, being greeted by Ms. Robin at 2:00 am was exactly what we needed. After a long drive, we were ready to just get to bed. She got us settled right in including setting up a text message customer service option that we didn’t need because everything was great. Our room was already cooled down upon our arrival along with being extremely clean. Our room was comfortable and quiet. The lobby was hosting a few individuals, but our room on the first floor remained quiet. I appreciated the mini store being stocked with various drinks, snacks, ice cream, and toiletries. They even has cases of bottled water if you needed to fill a cooler. Overall, I highly recommend this hotel and again appreciate Ms. Robin getting us all checked in for our weekend stay.

We stayed overnight while we were in town for a wedding, and it took a while for us to check-in due to their change in computer system. This almost made me late to the wedding. The staff was very apologetic, however I contacted the front desk the night prior to arrival and was told that I could check-in an hour early. Otherwise the room and breakfast was sufficient for our overnight stay.

Very clean and quiet. Very close to ball fields for tournaments. Overall nice place to stay.

Road construction in the area caused us to go around in circles a few times. Hopefully it'll be done soon. Ready access to the Albertsons' shopping center and activities in the area, though. Wish there was a bar!

The property was clean and safe and close to the interstate. No issues

I liked that it was so easy to reach Youngsville LA

Easy access, safe and clean

This hotel was enjoyable, very clean. The breakfast bar was excellent, and it was extremely close to all kinds of shopping easy to get into an out of and plenty of parking available.

Access a bit complicated. Hotel is clean and modern. Water pressure a significant issue.

Overall fine. Construction on roads made it a little confusing to drive

This hotel is in great proximity to restaurants, gas stations and grocery stores. The staff was welcoming and friendly. The hotel and room were extremely clean .

Property is convienent

We had a double queen bed room and was very spacious and clean. Our room was right above the front desk/lobby and we could hear the music playing 24/7 through the floor/walls. Breakfast was good. I know most hotels don’t have daily room cleaning anymore, but this is one thing that I really don’t like…we only had beds made and fresh towels every other day, We had to got to the front desk to ask for towels and then had to wait several minutes every time, because there was no one at the desk.

Everything was excellent except for the a/c worked great both nights except during the wee hours if the morning. For some reason it would blow but not cool. Also breakfast was great except coffee is not hot enough!! As usual at nearly all hotels take your own pillow!!

We travel often because of sports. The manager Jeremy noticed there were a lot of ball teams staying, so he took it upon himself to alter the breakfast times so that the kids with early morning games wouldn’t miss out on a nutritious breakfast. That goes above what is asked of him and it is greatly appreciated!

This hotel is very clean. The people at the check in desk were friendly and efficient. The bed was comfortable and the temperature was easily adjusted for our comfort. The breakfast was good with several choices. We spoke with one of the workers at breakfast and she was very friendly. We would definitely use this hotel again.

This hotel was enjoyable, very clean. The breakfast bar was excellent, and it was extremely close to all kinds of shopping easy to get into an out of and plenty of parking available.

Staff was very friendly and welcoming. Breakfast was great in dining room. We had 5 rooms for a family wedding and everyone was very satisfied.

It was close to where I needed. The staff was busy but accommodating and everything seemed clean. Breakfast was pretty good

Relatively new property that was excellent in amenities including an outstanding breakfast.

The stay was great . Love the location and the breakfast in the morning was good . Room was clean and great service .

We stayed overnight while we were in town for a wedding, and it took a while for us to check-in due to their change in computer system. This almost made me late to the wedding. The staff was very apologetic, however I contacted the front desk the night prior to arrival and was told that I could check-in an hour early. Otherwise the room and breakfast was sufficient for our overnight stay.