Is parking available at the property?

Self parking is available on-site for a fee of USD 2 per night. Limited uncovered parking is provided, and no reservation is required.

What type of breakfast is offered?

A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request but cannot be guaranteed.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. An elevator is available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is located in Broussard, just a 1-minute drive from Le Triomphe Golf and Country Club and 5 minutes from the Zoo of Acadiana. It is approximately 11.9 miles from the University of Louisiana at Lafayette and 3.7 miles from Iberia Parish Library Coteau Branch.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours may vary.

Are children allowed at the property?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and any requests for additional sleeping arrangements should be made in advance for confirmation.

Best Western Heritage Inn & Suites in Broussard

Average nightly price at Best Western Heritage Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$79
February	$86
March	$81
April	$89
May	$80
June	$86
July	$112
August	$79
September	$76
October	$85
November	$86
December	$83

What guests think

Across many reviews, Best Western Heritage Inn & Suites earns praise for friendly staff, clean and comfortable rooms, and a convenient location, while ongoing renovations and occasional maintenance hiccups shape a stay that can vary by room and timing.

Many guests note good value, convenient parking, and pet friendly stays, while opinions on the complimentary breakfast range from excellent to limited. A smaller number report cleanliness lapses, including dirty linens, mildew smells, or pests, and some describe noise from youth teams at night. Expect a comfortable, budget minded stay if you secure a well kept, updated room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The property is undergoing renovations that have at times limited or disrupted public areas and amenities. Guests mention a small gym and a pool (occasionally out of service), plus well lit parking.

Related guest reviews

10

Malinda

Jul 21, 2023

·

Stayed 1 night

They are currently remodeling so the lobby area is not complete but room was nice, clean, and AC was cold. Would stay again. It is a Best Western Heritage Inn so don’t be surprised when you map it.

10

Brett

Jul 25, 2025

·

Stayed 5 nights

The staff was super helpful and nice. Breakfast was perfect (sausage, eggs, cereal, yogurt, waffles) what more can you ask for? Nice little gym. 👌

10

Michelle

Jul 10, 2023

·

Stayed 3 nights

The hotel is under construction and it was not in the website to notify guests. Strong smells of paints and dust. Very hard for allergies. But other than that, the people were great

10

Danielle

Jun 20, 2025

·

Stayed 1 night

Room was clean and they extended the pool time for the kids because we got there late. We really appreciated that.

4

Pat

Jun 12, 2025

·

Stayed 2 nights

We found an open box of cereal in the drawer. The refrigerator did not work and the staff was hesitant to replace the unit. The pump for the pool was not working. This was a stay in June.

8

Donna

Aug 12, 2025

·

Stayed 1 night

The rooms were clean and nice and the kids enjoyed the pool. The staff was excellent.

4

Matthew

May 28, 2023

·

Stayed 1 night

New name, hard to find, under remodeling, no ice in 1 of only 2 machines, neither of which on my floor, a/c unit wouldn't set correctly, 1 of 2 nightstands missing, usb plug by bed not working.

2

Karen

Apr 25, 2023

·

We have stayed here before it was bought out by Best Western and it was nice, clean and reasonable. Now, they are in the middle of remodeling and should not be renting with the condition of property. The entrance is flanked by dumpsters and sheetrock dust and piles of trash from the remodel greet you when you walk into lobby. The front desk was covered with dusty plastic sheeting. The dining room and fitness were stripped down to the sheetrock and concrete floors, just like lobby. Other than workers we only saw two other couples renting rooms. The rooms were incomplete as far as furniture, curtains and light fixtures and quality of mismatched furniture looked cheap quality. They would not discount our rooms after we said it was too late to book elsewhere. They should have put the condition of the hotel in the description on Expedia as it is now and not how it used to be. Stil makes me mad when I think about it!

6

Rickey

Apr 6, 2023

·

Stayed 1 night

Hearing renovation

6

Lisa

Mar 20, 2023

·

Stayed 1 night

The staff were AMAZING and the room was clean. The hotel is working on Sheetrock and the dust was so think in the air. As a result of the renovation there were no public spaces to sit when checking in l, no business room and no exercise room. Our room still had some patching to complete and although we had a beautiful new lamp, it didn’t have a light bulb. This issue was t about to be resolved

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Cleanliness

Feedback is mixed: many describe very clean rooms and common areas, but some report issues such as dirty linens, mildew odors, bed bugs, or roaches.

Related guest reviews

4

Pearl

Aug 12, 2024

·

Stayed 1 night

NOT GOOD, my daughter’s room with her family had bed bugs, they had to move Hotels. My Mother’s room had mold in the bathroom. Will never stay there again.

10

Gerald

Dec 11, 2022

·

Stayed 1 night

Clean, quiet, comfortable. Friendly, helpful staff. Everything you’d want. Would stay here again.

10

Katherine

Aug 31, 2025

·

Stayed 2 nights

Very clean and friendly staff.

2

Jeff

Nov 9, 2025

·

Stayed 1 night

Did not get the room I booked. Was in a handicap room, not a suite like I booked. No walk in shower, nor was there a love seat. The sheets were dirty, the air conditioner stopped working during the night, and the shower curtain hanger was loose causing the curtain to be unable to stay closed. One of the reasons I booked a room with a walk in shower. Very dissatisfied with everything involving this experience

10

Richard

Oct 20, 2025

·

Stayed 1 night

Clean room, great staff, tasty breakfast.

10

Danny

Jan 17, 2025

·

Stayed 1 night

Large comfortable rooms. Clean and comfortable bed. Good breakfast.

6

Michelle

Dec 27, 2023

·

Stayed 1 night

I enjoyed it, but was disappointed that they didn’t have water bottles in room and was really upset when I went to take a shower before I departed to find hair all over the shower.

10

Mary

Dec 21, 2025

·

Stayed 1 night

Room was clean, breakfast was great, front desk clerk was very kind and inviting.

6

lisa

Sep 30, 2024

·

Stayed 1 night

There were dead and 'live' cockroaches in the room. As I opened the door, I saw a huge roach running across the carpet. There were 2 dead ones in the bathroom.

2

Kandice

Aug 13, 2024

·

Stayed 1 night

I booked a king suite and was put in a double queen room due to overbooking even though I booked a monster higher and my card was on file to charge. I was called earlier that day and told if they couldn't run my card at that time before champion that I would lose my reservation. Once we checked in took a shower and lay down for the night we will woke up around midnight with bed bugs all over us and had to find another hotel.

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Rooms

Rooms are generally comfortable, modern, and in some cases spacious, with renovations noted. However, some guests cite maintenance or comfort issues like weak AC, light leakage from curtains, broken fixtures, or noise from large groups.

Related guest reviews

10

Britni

Jul 7, 2025

·

Stayed 1 night

The lady at check was PHENOMENAL!!! Hotel was very nice and the room was spacious!

6

Robert

Sep 1, 2025

·

Stayed 1 night

Overall not bad, the service was good. The issues were the bathroom sink plug would not release and the toilet seat was not connected to the base which made for an unexpected ride. Breakfast was good, lots of choices for a contential option

8

Sharon Denise

Feb 25, 2025

·

Stayed 3 nights

Very good property, looks exactly like the pictures. Room was very nice. They need to put more towels but, I understand why they don’t. Much check to make sure appliances work as the refrigerator never got cold or even cool.

8

Gerry

Nov 17, 2023

·

Stayed 4 nights

This motel appears to have gone through a recent remodeling. Everything looked new. I had a King room and the bed was comfortable, the AC worked well, The bathroom had towels and shampoo, conditioner, etc. in the shower. The towels were thick and soft. The only negatives were the lighting is not sufficient for reading in bed and there was seldom anyone at the front desk. I had to leave the key on the front desk because there was no one there. I had to call twice to get a receipt for my stay. Overall it was a clean motel at a good price compared to others I considered in Lafayette, LA.

8

Kathy

May 20, 2025

·

Stayed 2 nights

It was sufficient for what we needed! The room felt like it had been renovated but not completely! There was a light outside our window and the curtains didn’t block it out There was nothing that was a turn off just a few “ not quite right’.

10

Barbara

Apr 9, 2025

·

Stayed 2 nights

This property is fantastic and the room was so large very accommodating.

4

Bryan

Jan 30, 2025

·

Stayed 3 nights

The property and initial service was good. But when a bus load of teenagers came in at about 9:30, they were talking loud in the hall, slamming doors and jumping around the floor above and the rooms next door until midnight. This was very close to the front desk and could easily be heard by the night manager who did nothing to quiet them down.

8

Stacey

Jul 19, 2024

·

Stayed 2 nights

Loud! Just happened to have a travel softball team from Texas staying also. Children ran the halls until 11pm and after. Adults talking loud in hallway was aggravating as well. Breakfast was sparse with very limited seating. Trash accumulated in hall by doors. Might have been a better stay without the loud and inconsiderate Texas group. Front desk attendant was wonderful. She was friendly and efficient.

2

Barbara

Feb 8, 2025

·

Stayed 1 night

Room 115 air conditioner was not working properly and the room was hot. I was not satisfied at all.

8

Carol

Mar 25, 2024

·

Stayed 1 night

Comparable to other hotels we have stayed at. Windows need drapes that close all the light out. Was very bright trying to sleep.

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Service

Service is a strong point, with consistently friendly, accommodating front desk staff who help with early check in, late check out, and special requests. A few guests encountered slow, inattentive, or unavailable staff, especially overnight.

Related guest reviews

10

Donald

Aug 16, 2025

·

Stayed 2 nights

Friendly Staff, Clean modern rooms. Decent breakfast. Will definitely stay there again

10

Stephen

Jun 4, 2025

·

Stayed 1 night

Get front desk clerk, greeted me and was super nice. Told me about local area things to do and was open to anything I needed.. thanks buddy!!

10

Adrian

Oct 10, 2025

·

Stayed 3 nights

Breakfast was amazing! Staff was above & beyond.

10

Tera

Aug 29, 2025

·

Stayed 1 night

This property was clean, but the front desk made it even nicer. The hospitality that the sweet lady at the front desk was rare. She was no sweet and helpful. Thank you for a great stay!

10

Melissa

Mar 3, 2025

·

Stayed 2 nights

All associates at the hotel were extremely friendly and helpful. Ms. Michelle was so delightful to visit with!

4

Bryan

Jan 30, 2025

·

Stayed 3 nights

The property and initial service was good. But when a bus load of teenagers came in at about 9:30, they were talking loud in the hall, slamming doors and jumping around the floor above and the rooms next door until midnight. This was very close to the front desk and could easily be heard by the night manager who did nothing to quiet them down.

8

ouida

Mar 28, 2025

·

Stayed 1 night

Front desk wasnt very experience but nice

2

Suzanne

Feb 12, 2024

·

Stayed 1 night

Air conditioner did not work. We tried to call front desk numerous times, no answer. Went down to desk, no one was there so we slept horrible and sweated all night. Throw up stains were on bed skirting .

10

Tamara

Nov 5, 2023

·

Stayed 1 night

I was in town for a softball tournament and Ms. Michelle at the front desk was polite and very understanding- we had a 7hour gap in between games and she went ABOVE and BEYOND to do what she could to get me and my daughter into a room early ! The customer service is top tier and the upgrades to the hotel look amazing . Looking forward to our future stays and seeing Ms. Michelle soon

8

Janette

Apr 11, 2025

·

Stayed 2 nights

The hotel was clean. It's an average hotel for a decent price in the area. I would stay there again based on that. Checking in was good but, at check out, the person at the desk was rude. He was too busy on his phone. Customer service was just not a priority.

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Location

Convenient setting near restaurants, shops, sports venues, and the airport; several note a quiet area and easy access. Perceived as safe by some reviewers.

Related guest reviews

10

Kurtis

Sep 12, 2024

·

Stayed 5 nights

My family stayed here during a long week while losing a family member. A good nights rest, easy breakfast, and location were all a tremendous help to us!

10

Jade

May 29, 2023

·

Stayed 2 nights

Great location! Will always stay here!

10

Matthew

Dec 31, 2022

·

Stayed 19,356 nights

This was my second multi night stay. The location is convenient and close to the airport. The staff is super friendly. Great breakfast selection. All at a great price👍

8

Katie

Apr 30, 2025

·

Stayed 1 night

This is a nice clean hotel. Easy to find and in a quiet location. I would stay here again.

10

Robert

Aug 28, 2025

·

Stayed 1 night

Great price for a clean, safe hotel near a good restaurant.

8

Lou

Aug 6, 2024

·

Stayed 1 night

Good location.

10

Katherine

Sep 1, 2025

·

Stayed 2 nights

Easy access, local restaurants, clean, wonderful staff!

10

Kayla

Mar 25, 2024

·

Stayed 1 night

Great stay love the location from softball fields

10

Jordan

Jan 31, 2024

·

Stayed 1 night

Clean place! Good breakfast! Convenient location !

10

Stephanie

Nov 7, 2023

·

Stayed 2 nights

It was very close to the ballpark. Loved Mel’s Diner across the street! Very comfy!

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Dining

Breakfast feedback is inconsistent: many praise the hot, tasty options, while others find it sparse, not replenished, or limited in variety.

Related guest reviews

8

Philippe

Jul 9, 2023

·

Stayed 7 nights

Bedrooms are fine, but overall, the hotel looks unfinished or poorly maintained : in our room, the toilet was leaking and there was no towel rack. The breakfast is grossly lacking.

10

Tamar

Jun 19, 2025

·

Stayed 1 night

Everything was great, staff was amazing. The breakfast was good and the rooms were super clean!

8

Jason M

May 22, 2023

·

Stayed 1 night

Breakfast needs to be improved, please.

10

David

Aug 6, 2025

·

Stayed 1 night

We had a great stay. Room was very clean and cozy. Good breakfast, highly recommend staying here.

10

Adrian

Oct 10, 2025

·

Stayed 3 nights

Breakfast was amazing! Staff was above & beyond.

10

Lance

Mar 9, 2025

·

Stayed 2 nights

Property was safe and clean. Staff was great. Breakfast is very limited. Not very tasty

10

crystal

Apr 14, 2024

·

Stayed 2 nights

Great place to stay. Good part of town. Very affordable. Breakfast was delicious. The lady at the desk was super sweet. I never caught her name but she was the best!

8

Stacey

Jul 19, 2024

·

Stayed 2 nights

Loud! Just happened to have a travel softball team from Texas staying also. Children ran the halls until 11pm and after. Adults talking loud in hallway was aggravating as well. Breakfast was sparse with very limited seating. Trash accumulated in hall by doors. Might have been a better stay without the loud and inconsiderate Texas group. Front desk attendant was wonderful. She was friendly and efficient.

10

Mary

Dec 21, 2025

·

Stayed 1 night

Room was clean, breakfast was great, front desk clerk was very kind and inviting.

2

Marie

Feb 13, 2023

·

Stayed 1 night

The hotel was under construction which I was not informed about when booking our over night stay. We booked two rooms and were were put in rooms 102 and 108. - the rooms were incomplete - missing a desk - missing night stand between bed - lamp had no bulb - dirt towel left on shoe rod in bath room . Then to top it off Saturday morning - a full team of construction workers started up at 8 am - hammering, sawing pounding - we had two babies with us and they were woken up - The entire stay was a night mare. We went to get our continental breakfast at 8 am and there was nothing left. If breakfast is till 9 am - I would think food would be replenished until the cut off time ! The hotel had good reviews that’s why I booked it!! I really would appreciate a refund !!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $80	15 $78	16 $79	17 $82
18 $81	19 $81	20 $81	21 $81	22 $82	23 $82	24 $82
25 $82	26 $82	27 $82	28 $82	29 $82	30 $82	31 $82

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $82	3 $82	4 $82	5 $82	6 $83	7 $82
8 $82	9 $82	10 $82	11 $82	12 $87	13 $91	14 $86
15 $89	16 $82	17 $82	18 $82	19 $83	20 $89	21 $82
22 $82	23 $94	24 $88	25 $83	26 $83	27 $89	28 $87
29 $82	30 $82

Best Western Heritage Inn & Suites

Prices for Best Western Heritage Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower;With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Kitchenette

Standard Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Kitchenette (Shower Only;With Sofabed)

Standard Room, 1 King Bed with Sofa Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Heritage Inn & Suites

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Heritage Inn & Suites

Prices for upcoming dates