Carolina Beach Motel

We arrived at about 3pm and was told the room would not be available until 4pm. We went to get a bite to eat and came back. The room was hot and the AC was npt working. I put a call into regarding their msg service and was told the AC tech wasn't a available but someone would come and check it. The temp in the room was 80 degrees, because the blower on the AC unit wasn't blowing at all. We decided to tey the pool while waiting. The pool was murky and and need of repair. When the hotel representative finally showed up we were given the option to either stay with no AC or vacate the room. No other choices. It took us nearly an hour to find another place to stay, and the entire time I being bombarded with texts wanting to know if we're out. The pics for the rooms are staged and filtered the rooms in person are dirty and worn. The patio furniture in the photos is non existent. What staff you will see are rude and completely unhelpful. Lesson learned.

Rooms recently redone . Just smaller than I am used to. Rooms clean but there were nats in our room from the last people. Pool area fine but cloudy water.we wete there for 4 nights & staff was great there is a convenience store right behind the hotel. Good bed s & air conditioning. Showers newly done.

No parking spot marked for my room 19. When I called they said I could park in room 18’s spot. After dark, not knowing that information ahead of time is very frustrating.

We stayed for 4 days and the pool was unusable for the duration. There was a disgusting film on top, sand and debris at the bottom and a greenish hue to the water. Not what you expect when booking a motel with a pool.

Standard room with queen bed. Small size. Would definitely not recommend the standard room. Room was clean. Parking is a problem. Our room has no assigned space. Came home from dinner and no parking was available. The motel rents their parking lot out to a Mexican restaurant which is unacceptable. Paid almost $500 for 2 bites and no parking available. Unacceptable. Good location but would not stay again.

It was a great stay. Clean but small rooms. Dog friendly. The biggest complaint was the pool was gross to the point where the water was greenish and not clear.

Room was clean. AC/heat was easy to operate, room temp comfortable. Service via text messages was good. Bed and pillows were uncomfortable. Hair dryer was low power. We were instructed to park in lot to left of pool, which had signs designating it restaurant parking, and it was always pretty full and hard to negotiate.

Great location, able to walk to the beach & a lot of dining options! Clean room, all good. Pity the pool looked great but still locked / closed. Bathroom @ room 13 had an issue with a way too short shower curtain that left the floor flooded every time.

Room was cute and clean. You can tell it’s pet friendly slight dog odor. The parking lot is terrible

Room clean and nice parking very tight! Poo was closed.

Very clean…

Adorable, quaint, beach feel hotel in perfect walking distance to the boardwalk and Carolina Beach. Lots of great places to eat and shop without having to drive. Very convenient, well kept, felt safe, and had a great vibe. Communication from the hotel was excellent and instructions easy to folllow!

Lots of bugs and moisture. Took photos of mold and water damage in the bathroom.

I loved everything about this property. Everything is brand new, super clean, and cute. Responsive and helpful staff. I will definitely be back

It was amazing trip. The only part that was bad was the shower. The shower wasn’t clean. Otherwise it was good. I let the manager know and I hope it will be clean for the next guest. I will not be back. Maybe some will see it as not important, but every guest should have a clean bathroom when they check in. That’s just good customer service. I’ve been in customer service for five years and I think that having a bathroom that’s not when I arrive is not good.

Very cute motel located a short walk from the beach. Upon arrival noticed hair in shower but house keeping were there and quickly remedied the situation. The young lady was kind and professional and let us know about other services available, such as extra towels or bedding. It would be nice to have more than one trash can available as there was only one in the bathroom and at the coffee bar, nowhere to put your trash. Great balcony area which was very much used even with tropical storm rolling in.

Pet hair everywhere and very noise constant music from neighbours

Everything was clean, and staff communication was excellent. Location is perfect, a block away from the boardwalk. Parking is a little tight, but everything else was great! Would recommend!

No contact check in if that’s what you like. But great communication over text message. Room small, but clean and had cool vintage fridge. Big TV. Did see a few small cockroaches in bathroom but none otherwise. Bed was very soft and comfortable. Walking distance to many restaurants and bars. Board-walk a few steps away. Dog friendly.

Room clean and nice parking very tight! Poo was closed.

Everything was nice and clean and the staff was responsive via text. The mattresses reminded me of air mattresses so not the most comfortable. Location is convenient and close to the boardwalk and other commerce and places to eat

Carolina beach motel was very clean and well renovated. The location to the boardwalk was awesome. We did a single queen room and the room was very small. About a foot of space around each side of the bed and that was it. The shower was also very small. I’m 6’1 240 pounds and it was very difficult to shower at my size, but it did get me he job done. Overall it was a very clean room, comfortable bed, in a great location at a great price. We would probably stay here again.

We didn't have a balcony room 10 was in the back, rooms are not sound proof. Get lots of overhead noise from other guests in upstairs rooms.

Rooms recently redone . Just smaller than I am used to. Rooms clean but there were nats in our room from the last people. Pool area fine but cloudy water.we wete there for 4 nights & staff was great there is a convenience store right behind the hotel. Good bed s & air conditioning. Showers newly done.

Great location! The bed was comfortable and the hotel is newly renovated.

Room was very tight could barely walk around the bed,microwave and coffee maker wasn’t plugged up. Had to sit them in the floor next to an outlet to be able to use. Shower curtain was too short so if you tried to take a shower, the water came out on the floor of the bathroom, we were scared it might mess up the floor and we be charged for the damage, it was so small you couldn’t turn around Inside of it so we didn’t use Had to wash up out of the sink !Was not the room I saw looking at the pictures Just a very, very small room.

Great location! Nice updated room. However, bed was very uncomfortable.

No local tv cramped

I would give a higher rating if it wasn’t for how uncomfortable the beds were. After 2 nights our backs and shoulders were hurting from them being so hard. Other than that the room was clean and so cute. Perfect location.

The room, although small, was very clean and well put together.

Adorable, quaint, beach feel hotel in perfect walking distance to the boardwalk and Carolina Beach. Lots of great places to eat and shop without having to drive. Very convenient, well kept, felt safe, and had a great vibe. Communication from the hotel was excellent and instructions easy to folllow!

Nice place, clean, great location to walk to all local attractions. Enjoyed our quick get away EXCEPT for receiving too many texts with the same information. 4 texts informing me about pet fee and I did not have a pet. 3 texts beginning around 8:00 am that my checkout time was 11am and I had really hoped to sleep late. We are new parents and had 24 hours to rest without kids and the text messages constantly coming in was truly a nuisance. It interrupted my rest (I can’t turn off notifications when leaving 2 small children with grandparents) it kept me checking my phone when I just wanted to relax. Texts about pets, checking in, times, checking out, etc. multiple texts reminding me of quiet hours when I needed into be quiet. please- I can honestly say - I’m not sure I would stay again even though it’s a nice place. I really needed to not have 3-5 texts about the same thing for hours.

I feel that this place is only concerned with the money they make and not the customer experience like other places in the area. Communication was via text only and response time was slow and even nonexistent. My issues were ignored and left unaddressed. Very disappointing. Some people should just avoid the hospitality business if they don’t want to be bothered.

Amazing stay! Our room was super clean and just a block away from the boardwalk. Check in was super easy and staff was very responsive. Will def be staying again!

Only staff i met during my stay was Julie. She was super helpful, and so very nice. Her attitude and attention and just over all want to be helpful will keep us using this hotel for our next stay. Which we plan to make annual. Thank you so much Ms Julie!

Great stay great service even though it isn’t a front desk type of place they always answered me right away. Will stay with them again.

Great communication, clean room and perfectly located to beach bars and restaurants. 10/10

The hotel had very nice and comfortable rooms. The staff was very attentive and only a quick text away. The location was great with many good restaurants, a local grocery store and the beach all within a couple minute walk from our room. We absolutely will be coming back to stay here again.

The amount of texting ( especially about pets) was obscene. There was no front facing window, and it felt like we were in a coffin. All in all, we received 4 different codes !

Room was clean. AC/heat was easy to operate, room temp comfortable. Service via text messages was good. Bed and pillows were uncomfortable. Hair dryer was low power. We were instructed to park in lot to left of pool, which had signs designating it restaurant parking, and it was always pretty full and hard to negotiate.

Great location. One street walk to shops and restaurants. 2 streets away to the beach. Clean, quiet and off street parking available. Will definitely visit and stay here again.

Close proximity to ocean.

Adorable, quaint, beach feel hotel in perfect walking distance to the boardwalk and Carolina Beach. Lots of great places to eat and shop without having to drive. Very convenient, well kept, felt safe, and had a great vibe. Communication from the hotel was excellent and instructions easy to folllow!

Room was cozy. Liked the extra parking time. Good for the price. Ate close by at Kates pancake house- very good food. Ate supper at Sandspur. Very good location for everything!

The hotel was very clean and in a great location. Easy check in and check out. Parking is a little tight, but we would definitely stay again.

Wonderful place, 5 minutes walk to the broad walk.

I loved my stay at the Carolina Beach Motel! My room was cute and perfect as a solo traveler. Short walk to the boardwalk and beach. Will definitely plan on staying here again for future trips to Carolina Beach.

Easy check in. Access to beach. Easy check out. Location to businesses.

Great communication, clean room and perfectly located to beach bars and restaurants. 10/10

Great location to beach and boardwalk just a block away. Plenty of food options. Older motel property that has been completely renovated and modernized. We had the king one room. Had fridge microwave and single Kurig with k cups and supplies. Bed was very good, clean meals seen bathroom. Cute balcony seating for watching the lights of the rides. Quiet. Families. Will go back!