SureStay Plus Hotel by Best Western Mammoth Lakes
$166
/ night
Avg. for October
Prices for SureStay Plus Hotel by Best Western Mammoth Lakes
Select dates to see prices and availability
$166
/ night
Avg. for October
Monthly average prices
Nightly prices at SureStay Plus Hotel by Best Western Mammoth Lakes average $137 in June, the cheapest month, and $304 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $304 |
| February | $236 |
| March | $194 |
| April | $166 |
| May | $157 |
| June | $137 |
| July | $175 |
| August | $176 |
| September | $171 |
| October | $166 |
| November | $159 |
| December | $252 |
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A
M
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Oct · $166
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Most expensive: January (~$304)
Cheapest: June (~$137)
About this property
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.
Dining
A complimentary breakfast is included.
Rooms
Make yourself at home in one of the 40 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Location
Located in Mammoth Lakes (Downtown Mammoth Lakes), SureStay Plus Hotel by Best Western Mammoth Lakes is within a 5-minute drive of Village Gondola Station and Mammoth Lakes Welcome Center. This hotel is 1.9 mi (3.1 km) from Eagle Express Ski Lift and 3.6 mi (5.8 km) from Chair 5.
What's nearby
Village Gondola Station(0.7 miles)
Mammoth Hospital(0.9 miles)
Mammoth Lakes Welcome Center(1 miles)
Sierra Star Golf Course(1.2 miles)
Snowcreek Golf Course(1.5 miles)
Edison Theater(1.5 miles)
Mammoth Ski Museum(1.5 miles)
Eagle Express Ski Lift(1.7 miles)
Chair 7(1.7 miles)
School Yard Express(1.8 miles)
Chair 8(1.8 miles)
Canyon Express Lift(1.9 miles)
Twin Lakes(2.9 miles)
Mammoth Lakes Basin(3 miles)
Chair 22(1.8 miles)
The preferred airport for SureStay Plus Hotel by Best Western Mammoth Lakes is Mammoth Lakes, CA (MMH-Mammoth Yosemite)(8.1 miles)
Parking
Non-Smoking Rooms
Business Center
Room Service
Housekeeping
Luggage Storage
Location
54 Sierra Boulevard, Downtown Mammoth Lakes, Mammoth Lakes, California, United States of America
Village Gondola Station (0.7 miles)
Mammoth Hospital (0.9 miles)
Mammoth Lakes Welcome Center (1 miles)
Sierra Star Golf Course (1.2 miles)
Snowcreek Golf Course (1.5 miles)
Edison Theater (1.5 miles)
Room options
4
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Room details
2 Queen Beds
Sleeps 4
350 ft²
Air ConditioningHeatingWi-Fi (Free)
6
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Queen Beds
Sleeps 4
270 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds, Balcony
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
6
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 King Bed
Sleeps 2
230 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of SureStay Plus Hotel by Best Western Mammoth Lakes
7.1
Good
Based on 641 verified reviews
Who stays here?
Business
3%
Couple
30%
Family
33%
Group
23%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, travellers describe SureStay Plus Hotel by Best Western Mammoth Lakes as a convenient, budget-friendly base with clean, often updated rooms, friendly staff, and a hot breakfast, while noting noise and winter parking challenges.
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What guests think
Across recent reviews, travellers describe SureStay Plus Hotel by Best Western Mammoth Lakes as a convenient, budget-friendly base with clean, often updated rooms, friendly staff, and a hot breakfast, while noting noise and winter parking challenges.
Guests like the location near the Village and bus stops for the mountain. Recurring issues include a frequently inoperable hot tub, lack of an elevator, small bathrooms in some rooms, and occasional housekeeping or equipment problems; a few stays reported temporary hot-water outages. Overall, expect a simple, practical stay with clear trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
The hot tub/spa is frequently reported as out of order or empty. Underground parking helps in snow but spaces are tight, ramps can be icy or flooded, and there is no elevator.
Related guest reviews
10
Evan
Feb 6, 2025
·
Stayed 1 night
The rooms have been nicely updated. The overall stay was enjoyable. The one bit of feedback I have is the hot tub was broken, and there is an empty pizza box on top of the cabinet in our room.
The rooms have been nicely updated. The overall stay was enjoyable. The one bit of feedback I have is the hot tub was broken, and there is an empty pizza box on top of the cabinet in our room.
8
sasha
Feb 18, 2025
·
Stayed 2 nights
I’ve stayed here before and I knew what I was paying for. A few things stood out this time that made it a little underwhelming. There were random tissues left in the room. As if someone had blew their nose and just left them on a counter that housekeeping missed. Then there was an empty can of an alcoholic beverage that was on the floor behind the bed. Again, it’s the best western, so I wasn’t expecting magic, but at least a clean room upon arrival would’ve been nice. The last complaint was that the jacuzzi wasn’t even filled with water. After a long day of boarding I really do enjoy a nice soak in the jacuzzi. We weren’t notified before or upon arrival that the jacuzzi wasn’t operating. Would have been nice to know beforehand, as that would have altered where I stayed.
I’ve stayed here before and I knew what I was paying for. A few things stood out this time that made it a little underwhelming. There were random tissues left in the room. As if someone had blew their nose and just left them on a counter that housekeeping missed. Then there was an empty can of an alcoholic beverage that was on the floor behind the bed. Again, it’s the best western, so I wasn’t expecting magic, but at least a clean room upon arrival would’ve been nice. The last complaint was that the jacuzzi wasn’t even filled with water. After a long day of boarding I really do enjoy a nice soak in the jacuzzi. We weren’t notified before or upon arrival that the jacuzzi wasn’t operating. Would have been nice to know beforehand, as that would have altered where I stayed.
6
Grant
Mar 7, 2025
·
Stayed 1 night
Solid place to stay. Hot tub out of order. Walls between rooms a little thin. Solid location. Check out the bar next door called Morrison's. Free breakfast REALLY great.
Solid place to stay. Hot tub out of order. Walls between rooms a little thin. Solid location. Check out the bar next door called Morrison's. Free breakfast REALLY great.
6
Mitchell
Feb 10, 2025
·
Stayed 1 night
Everything about check-in and the room was fine. Staff were attentive, breakfast was nice. Overall, no issues. One unfortunate issue was the hot tub was not functioning, no statement at time of reservation. Otherwise good for our short stay.
Everything about check-in and the room was fine. Staff were attentive, breakfast was nice. Overall, no issues. One unfortunate issue was the hot tub was not functioning, no statement at time of reservation. Otherwise good for our short stay.
4
jordan
Dec 20, 2024
·
Stayed 2 nights
Searched and filtered for a hotel with a hot tub. Chose this hotel. Hot tub was inoperable and had been for a long time. Never disclosed prior or after booking. Expedia is equally to blame.
Searched and filtered for a hotel with a hot tub. Chose this hotel. Hot tub was inoperable and had been for a long time. Never disclosed prior or after booking. Expedia is equally to blame.
6
Nimol
Jan 9, 2025
·
Stayed 3 nights
The parking entrance is steep if you have a car with a low clearance. There is parking in front and on the side of the property. But it can be icy if you don't have 4-wheel drive.
The parking entrance is steep if you have a car with a low clearance. There is parking in front and on the side of the property. But it can be icy if you don't have 4-wheel drive.
2
Kansas
Dec 6, 2024
·
Stayed 1 night
Power was down and kept us awake with no heat, noisy beeping of power grid cycling off and on. Hot tub was empty, breakfast is in a bsemwet area the was really outdated.
Power was down and kept us awake with no heat, noisy beeping of power grid cycling off and on. Hot tub was empty, breakfast is in a bsemwet area the was really outdated.
10
Alexandra
Feb 2, 2024
·
Stayed 1 night
Parking can be tricky if you have a large car/truck the spots are SMALL
Parking can be tricky if you have a large car/truck the spots are SMALL
6
Marty
Aug 12, 2025
·
Stayed 1 night
At 83 I would not stay there again. With no elevatory to take your luggage to the room on the second floor was not cool.
At 83 I would not stay there again. With no elevatory to take your luggage to the room on the second floor was not cool.
4
Christy
Mar 23, 2025
·
Stayed 3 nights
I specifically chose this hotel for location which was great and for the price it was very clean the biggest disappointment was the jacuzzi not working this was the second reason I chose this hotel was to enjoy a soak after a long day of skiing and the jacuzzi does not work and has not for over a year according to the manager this is false advertising and should be removed.
I specifically chose this hotel for location which was great and for the price it was very clean the biggest disappointment was the jacuzzi not working this was the second reason I chose this hotel was to enjoy a soak after a long day of skiing and the jacuzzi does not work and has not for over a year according to the manager this is false advertising and should be removed.
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AI-generated summary based on recent guest reviews
Cleanliness
Many reviews praise clean, updated rooms, but public areas and some rooms show wear and occasional lapses (missed items, stains, dirty halls or carpets).
Related guest reviews
2
Brian
Jun 29, 2024
·
Stayed 1 night
DO NOT STAY HERE! It’s dirty and smells horrible.
DO NOT STAY HERE! It’s dirty and smells horrible.
10
Trishia
Dec 2, 2025
·
Stayed 2 nights
The room was clean and close to the main lodge. Breakfast is okay, but it's very close to many places to eat. Would definitely stay again.
The room was clean and close to the main lodge. Breakfast is okay, but it's very close to many places to eat. Would definitely stay again.
8
Brian
Dec 17, 2025
·
Stayed 3 nights
Breakfast was awesome!! Room was clean!!
Breakfast was awesome!! Room was clean!!
6
Karen
May 21, 2023
·
Stayed 1 night
Person at front desk was very rude when I checked in. Property was very dirty and unkept on the outside and public areas. Room itself was updated and nice.
Person at front desk was very rude when I checked in. Property was very dirty and unkept on the outside and public areas. Room itself was updated and nice.
8
Roshanak
Jun 23, 2025
·
Stayed 1 night
The hallways carpets needs replacement. There is trash behind the building. An old t
The hallways carpets needs replacement. There is trash behind the building. An old t
10
Jay
Jun 22, 2025
·
Stayed 1 night
The staff was very friendly and helpful. The place was clean and conveniently located with several walkable dining and shopping options.
The staff was very friendly and helpful. The place was clean and conveniently located with several walkable dining and shopping options.
6
Kevin
Apr 27, 2025
·
Stayed 2 nights
In the room: the walls were dirty and the ceiling had a weird spot on it. The tv kept wigging out, but im just assuming that was bc of the area and the reception. It was inconvenient to have only stairs as an option to get to my room. Im glad im able to do stairs bo problem but if i had my elderly grand mother with me, that wouldve sucked. Also, the breakfast was downstairs and super weird. Felt a little bit creepy, it felt like a basement. Some of the staff was nice but there were a couple that looked annoyed to be there. Other than that, yes i would stay again, bc its was a decent price and didnt have to pay a ton to be in mammoth.
In the room: the walls were dirty and the ceiling had a weird spot on it. The tv kept wigging out, but im just assuming that was bc of the area and the reception. It was inconvenient to have only stairs as an option to get to my room. Im glad im able to do stairs bo problem but if i had my elderly grand mother with me, that wouldve sucked. Also, the breakfast was downstairs and super weird. Felt a little bit creepy, it felt like a basement. Some of the staff was nice but there were a couple that looked annoyed to be there. Other than that, yes i would stay again, bc its was a decent price and didnt have to pay a ton to be in mammoth.
6
Daniel
Jul 7, 2024
·
Stayed 1 night
The door to the room did not close you had to slam it and the safety latch to secure the door from the inside was not fasten to the door the door to the patio looked like someone kicked it in and it was repaired poorly and the stair well to the back door and the hallways were not very clean
The door to the room did not close you had to slam it and the safety latch to secure the door from the inside was not fasten to the door the door to the patio looked like someone kicked it in and it was repaired poorly and the stair well to the back door and the hallways were not very clean
6
Allison
Oct 16, 2023
·
Stayed 2 nights
For the price paid, it was not worth it. Room was very tiny...barely fit a king size bed. We did not have full clearance around it. Only chair in room was a broken desk chair which we reported and nothing was done. Floor sagged near entry. Bathroom was maybe 24 inches wide. Some towels were threadbare. Bed and pillows were very uncomfortable. There is no elevator so if you have mobility issues do not stay here. Breakfast is served below main floor so you have no way to get there. Had this been in description I would not have booked this hotel. Furnishings and walls throughout were dinged up. We will be back to Mammoth but will not stay here again.
For the price paid, it was not worth it. Room was very tiny...barely fit a king size bed. We did not have full clearance around it. Only chair in room was a broken desk chair which we reported and nothing was done. Floor sagged near entry. Bathroom was maybe 24 inches wide. Some towels were threadbare. Bed and pillows were very uncomfortable. There is no elevator so if you have mobility issues do not stay here. Breakfast is served below main floor so you have no way to get there. Had this been in description I would not have booked this hotel. Furnishings and walls throughout were dinged up. We will be back to Mammoth but will not stay here again.
10
Amanda
Mar 2, 2025
·
Stayed 2 nights
Friendly staff, great location and newly renovated rooms!
Friendly staff, great location and newly renovated rooms!
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AI-generated summary based on recent guest reviews
Rooms
Interiors are often updated with comfortable beds, but some rooms are very small with narrow bathrooms, thin walls, and noisy heaters; a few reports note TV or lighting issues.
Related guest reviews
6
Deric
Aug 4, 2023
·
Stayed 1 night
Small room and bathroom
Small room and bathroom
6
Daniela
Aug 30, 2025
·
Stayed 1 night
I did not like that I could hear every person that will walking on the hallway.
I did not like that I could hear every person that will walking on the hallway.
10
Pamela
Jan 28, 2024
·
Stayed 2 nights
The front desk staff in person and virtual were friendly and efficient, as well as the breakfast crew. The room was clean and spacious enough for all of our winter ski bags. I would definitely book here again.
The front desk staff in person and virtual were friendly and efficient, as well as the breakfast crew. The room was clean and spacious enough for all of our winter ski bags. I would definitely book here again.
8
Anthony
Jul 29, 2024
·
Stayed 1 night
The interior f the property is very clean and updated. Check in friendly. the room was spacious and clean. The only issue we had was very poor lighting in the room. We were told to let the hot water runfor a bit to get hot, which we did, but the shower is a dribble of water.
The interior f the property is very clean and updated. Check in friendly. the room was spacious and clean. The only issue we had was very poor lighting in the room. We were told to let the hot water runfor a bit to get hot, which we did, but the shower is a dribble of water.
6
Krystsina
Oct 3, 2024
·
Stayed 1 night
Walls like paper towels but nice
Walls like paper towels but nice
10
Jon
Jul 5, 2023
·
Stayed 1 night
This was a great stay and my second time at this hotel. The rooms are very clean and modern and the bed is quite comfortable. The properties dated but Mammoth is an old mountain town that sees intense weather year around so for the price and location, it’s perfect. Jacuzzi, washer and drier, garage parking, and breakfast. What more could you ask for? Stay here!
This was a great stay and my second time at this hotel. The rooms are very clean and modern and the bed is quite comfortable. The properties dated but Mammoth is an old mountain town that sees intense weather year around so for the price and location, it’s perfect. Jacuzzi, washer and drier, garage parking, and breakfast. What more could you ask for? Stay here!
10
Susan
Jun 29, 2024
·
Stayed 1 night
The room was quiet with forest view. No noise. Nice dark room. Our room was big and I loved the floors with no carpet. Breakfast was good. The pocket door for bathroom was annoying. Never stayed open. Bathroom small but very nice. Our room had air conditioning which a lot of properties in Mammoth don't. Very happy with our stay and would stay here again.
The room was quiet with forest view. No noise. Nice dark room. Our room was big and I loved the floors with no carpet. Breakfast was good. The pocket door for bathroom was annoying. Never stayed open. Bathroom small but very nice. Our room had air conditioning which a lot of properties in Mammoth don't. Very happy with our stay and would stay here again.
6
Allison
Oct 16, 2023
·
Stayed 2 nights
For the price paid, it was not worth it. Room was very tiny...barely fit a king size bed. We did not have full clearance around it. Only chair in room was a broken desk chair which we reported and nothing was done. Floor sagged near entry. Bathroom was maybe 24 inches wide. Some towels were threadbare. Bed and pillows were very uncomfortable. There is no elevator so if you have mobility issues do not stay here. Breakfast is served below main floor so you have no way to get there. Had this been in description I would not have booked this hotel. Furnishings and walls throughout were dinged up. We will be back to Mammoth but will not stay here again.
For the price paid, it was not worth it. Room was very tiny...barely fit a king size bed. We did not have full clearance around it. Only chair in room was a broken desk chair which we reported and nothing was done. Floor sagged near entry. Bathroom was maybe 24 inches wide. Some towels were threadbare. Bed and pillows were very uncomfortable. There is no elevator so if you have mobility issues do not stay here. Breakfast is served below main floor so you have no way to get there. Had this been in description I would not have booked this hotel. Furnishings and walls throughout were dinged up. We will be back to Mammoth but will not stay here again.
10
Amanda
Mar 2, 2025
·
Stayed 2 nights
Friendly staff, great location and newly renovated rooms!
Friendly staff, great location and newly renovated rooms!
10
Carol
Sep 29, 2024
·
Stayed 1 night
Easily located. Renovated bathboom. Great hot breakfast. However, walls are paper thin.
Easily located. Renovated bathboom. Great hot breakfast. However, walls are paper thin.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, yet several guests reported rude or unresponsive front-desk interactions and uneven handling of requests or policies.
Related guest reviews
4
Devin
Jan 29, 2025
·
Stayed 1 night
Everything was great except the front desk gentleman who was useless. I have medical conditions which requires my insulin to be refrigerated and my cold pack to be frozen. No freezer in my room so I kindly asked the front desk gentleman to put my ice pack in the freezer as I knew they had one as they serve breakfast. He denied me any option to help get my ice pack in the freezer. This problem only exists at hotels with brain dead employees who work the front desk.
Everything was great except the front desk gentleman who was useless. I have medical conditions which requires my insulin to be refrigerated and my cold pack to be frozen. No freezer in my room so I kindly asked the front desk gentleman to put my ice pack in the freezer as I knew they had one as they serve breakfast. He denied me any option to help get my ice pack in the freezer. This problem only exists at hotels with brain dead employees who work the front desk.
10
richard
Nov 30, 2024
·
Stayed 1 night
Their room is very new and clean. Staff are very friendly.
Their room is very new and clean. Staff are very friendly.
10
Norita
May 23, 2025
·
Stayed 2 nights
The staff were very friendly and so accommodating.
The staff were very friendly and so accommodating.
10
Jessica
Feb 12, 2023
·
Stayed 1 night
The check in process was simple a nd quick. The associate was nice but when we left the hotel, the checkout associate, specifically, DANNY, was horrific and rude. We got stuck in the garage because the driveway was frozen. She said, "didn\'t you read the little sign on the garage before you entered"? It\'s at tour own risk! If you want to borrow the shovel you have to show me your ID". She had a figure out attitude. She was too busy to help out. She said to call for a tow if I wanted to.
The check in process was simple a nd quick. The associate was nice but when we left the hotel, the checkout associate, specifically, DANNY, was horrific and rude. We got stuck in the garage because the driveway was frozen. She said, "didn\'t you read the little sign on the garage before you entered"? It\'s at tour own risk! If you want to borrow the shovel you have to show me your ID". She had a figure out attitude. She was too busy to help out. She said to call for a tow if I wanted to.
4
Kathryn
Oct 21, 2024
·
Stayed 1 night
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
4
TAMMY
Oct 16, 2024
·
Stayed 3 nights
Stayed here for three nights (we left the evening of our third night). Horrible customer service! Had to fight 2 nights in a row for fresh towels. First time took an hour & the second time I was ignored completely. My husband went down & had to demand clean towels. We left that night. Unbelievably rude service. The shower door was broken & wouldn't stay closed. Mold on the exhaust fan... disgusting! Parking didn't seem secure. Breakfast was ok but definitely not BW Plus quality. Spend a little more for way better accommodations. Very disappointed in Best Western.
Stayed here for three nights (we left the evening of our third night). Horrible customer service! Had to fight 2 nights in a row for fresh towels. First time took an hour & the second time I was ignored completely. My husband went down & had to demand clean towels. We left that night. Unbelievably rude service. The shower door was broken & wouldn't stay closed. Mold on the exhaust fan... disgusting! Parking didn't seem secure. Breakfast was ok but definitely not BW Plus quality. Spend a little more for way better accommodations. Very disappointed in Best Western.
10
Jay
Jun 22, 2025
·
Stayed 1 night
The staff was very friendly and helpful. The place was clean and conveniently located with several walkable dining and shopping options.
The staff was very friendly and helpful. The place was clean and conveniently located with several walkable dining and shopping options.
6
John
Oct 18, 2024
·
Stayed 1 night
I compared the amenities to other hotels nearby at a similar price range and chose this one because of the microwave, fridge, and included breakfast. Room was fine, the breakfast was fantastic, with a great spread of options including do-it-yourself fresh waffles. However I was very irritated by the professionalism of one of the night staff members. 10 minutes after checking in (between 8 or 9 pm) I tried to microwave some pizza in my room and the tray didn’t spin. I asked for another one, and instead of immediately replacing it, the staff member I alerted questioned me and implied that I had broken it in front of some other guests, who walked in during the middle of our discourse. Ten minutes later, after telling me to wait, and helping the other guests check-in, the staff member finally left his desk to see if there was a microwave in the common area, and suggested that I use it instead. I emphatically refused and again requested a working microwave in my room, and the staff member followed me to my room to confirm that my microwave wasn’t spinning. Then I had to help him unplug the machine and switch it with the microwave from an unoccupied room next door.
I compared the amenities to other hotels nearby at a similar price range and chose this one because of the microwave, fridge, and included breakfast. Room was fine, the breakfast was fantastic, with a great spread of options including do-it-yourself fresh waffles. However I was very irritated by the professionalism of one of the night staff members. 10 minutes after checking in (between 8 or 9 pm) I tried to microwave some pizza in my room and the tray didn’t spin. I asked for another one, and instead of immediately replacing it, the staff member I alerted questioned me and implied that I had broken it in front of some other guests, who walked in during the middle of our discourse. Ten minutes later, after telling me to wait, and helping the other guests check-in, the staff member finally left his desk to see if there was a microwave in the common area, and suggested that I use it instead. I emphatically refused and again requested a working microwave in my room, and the staff member followed me to my room to confirm that my microwave wasn’t spinning. Then I had to help him unplug the machine and switch it with the microwave from an unoccupied room next door.
8
Fernando
Dec 18, 2024
·
Stayed 3 nights
Front desk and the rest of the team they are great
Front desk and the rest of the team they are great
10
Jeff
Mar 16, 2024
·
Stayed 2 nights
This was a very comfortable and quiet stay. Mr. Rao, the manager, was very kind and helpful. When the heater in my room wasn’t working properly, he quickly tried to fix the unit and when that didn’t work, he put in a powerful space heater which warmed my room nicely. The buffet breakfast was very good and had something for everyone. I will definitely stay there again.
This was a very comfortable and quiet stay. Mr. Rao, the manager, was very kind and helpful. When the heater in my room wasn’t working properly, he quickly tried to fix the unit and when that didn’t work, he put in a powerful space heater which warmed my room nicely. The buffet breakfast was very good and had something for everyone. I will definitely stay there again.
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AI-generated summary based on recent guest reviews
Location
Convenient spot near restaurants and the Village, with easy access to bus/shuttle stops for the mountain.
Related guest reviews
10
Trishia
Dec 2, 2025
·
Stayed 2 nights
The room was clean and close to the main lodge. Breakfast is okay, but it's very close to many places to eat. Would definitely stay again.
The room was clean and close to the main lodge. Breakfast is okay, but it's very close to many places to eat. Would definitely stay again.
10
Paul
Mar 24, 2025
·
Stayed 2 nights
Good location to catch the shuttle bus to the mountain and I loved the underground parking garage. Staff were super nice and helpful and the rooms nice. The shower was awesome. Not to be confused with a nice, upscale hotel, but it was really good for its level.
Good location to catch the shuttle bus to the mountain and I loved the underground parking garage. Staff were super nice and helpful and the rooms nice. The shower was awesome. Not to be confused with a nice, upscale hotel, but it was really good for its level.
10
brian
Jun 26, 2024
·
Stayed 1 night
Great location
Great location
8
Philip
Feb 16, 2024
·
Stayed 3 nights
The room were furnished nicely but the mattress was showing some age. Walls we a bit thin and could hear conversations and TVs from adjacent rooms. There is a bus stop very close to the property, so taking the bus to the lifts was very convenient. There are some restaurants within walking distance as well. I’d stay here again.
The room were furnished nicely but the mattress was showing some age. Walls we a bit thin and could hear conversations and TVs from adjacent rooms. There is a bus stop very close to the property, so taking the bus to the lifts was very convenient. There are some restaurants within walking distance as well. I’d stay here again.
10
Sara
Nov 28, 2025
·
Stayed 4 nights
We had a great stay. Big room, comfortable beds, convenient breakfast and great location. Only downsides were we had the room closest to the lobby and the after hour phone/kiosk was very loud and woke us up. Also only one person at a time could toast their breakfast bread. Staff said they were not allowed to replace the broken toaster.
We had a great stay. Big room, comfortable beds, convenient breakfast and great location. Only downsides were we had the room closest to the lobby and the after hour phone/kiosk was very loud and woke us up. Also only one person at a time could toast their breakfast bread. Staff said they were not allowed to replace the broken toaster.
8
Joanne
Jan 14, 2025
·
Stayed 1 night
Great location, able to walk to Village or take trolley. Clean rooms, east check in and check out. Plenty of parking including underground garage.
Great location, able to walk to Village or take trolley. Clean rooms, east check in and check out. Plenty of parking including underground garage.
8
Pamela
Feb 14, 2025
·
Stayed 4 nights
A convenient location close to the shuttle bus stop.
A convenient location close to the shuttle bus stop.
10
Marc
Dec 13, 2022
·
Stayed 1 night
Clean and comfortable hotel rooms. Great location with restaurants and bars nearby. Right by a bus stop to get up to the mountain. Close to the village gondola and if it snows enough you can ski back on the sidewalk ;) the covered parking came in handy when everyone else was digging out their cars.
Clean and comfortable hotel rooms. Great location with restaurants and bars nearby. Right by a bus stop to get up to the mountain. Close to the village gondola and if it snows enough you can ski back on the sidewalk ;) the covered parking came in handy when everyone else was digging out their cars.
8
Jingsheng
Feb 8, 2024
·
Stayed 3 nights
The hotel is very close to a bus stop for the Redline to the Main Lodge, which is very convenient. We booked a room with two double beds. Somehow it was not available when we checked in. The staff at the front-desk (Rao) made a good effort to make it up. Orbitz was also helpful at resolving the issue.
The hotel is very close to a bus stop for the Redline to the Main Lodge, which is very convenient. We booked a room with two double beds. Somehow it was not available when we checked in. The staff at the front-desk (Rao) made a good effort to make it up. Orbitz was also helpful at resolving the issue.
8
Leonardo
Sep 8, 2025
·
Stayed 2 nights
Cozy property near the village. Courteous staff.
Cozy property near the village. Courteous staff.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is generally good and hot, with items like waffles, eggs, and bacon, though some experienced late or early cutoff times, a broken toaster, or a cold, basement-like dining room.
Related guest reviews
8
Philip
May 6, 2025
·
Stayed 1 night
Great stay! First time in Mammoth and wasn’t sure where to stay, but this place worked out great. Good value and enjoyed the breakfast.
Great stay! First time in Mammoth and wasn’t sure where to stay, but this place worked out great. Good value and enjoyed the breakfast.
10
Jessa
Jan 26, 2024
·
Stayed 2 nights
This hotel was amazing for its price! Friendly staff, great breakfast, and the room was fantastic! Will definitely be staying here again
This hotel was amazing for its price! Friendly staff, great breakfast, and the room was fantastic! Will definitely be staying here again
4
Todd
Oct 1, 2025
·
Stayed 1 night
Breakfast was promised at 6:30 and no one showed up to start prepping the breakfast until after 7:00. At 10:00 pm people were playing in the hallway for at least 30 minutes
Breakfast was promised at 6:30 and no one showed up to start prepping the breakfast until after 7:00. At 10:00 pm people were playing in the hallway for at least 30 minutes
8
Brian
Dec 17, 2025
·
Stayed 3 nights
Breakfast was awesome!! Room was clean!!
Breakfast was awesome!! Room was clean!!
8
DAVID
Nov 27, 2023
·
Stayed 2 nights
The staff was excellent, very helpful and professional and the breakfast was delicious! Fresh waffles, along with eggs, bacon, sausage and potatoes on the hot side, great variety of muffins, bagels, toast and cereal with fruits as well😎 It was about a two minute walk to the mountain shuttle bus (even in ski boots) and I liked the underground parking garage for keeping the car out of the weather. The hot tub was a nice bonus…However there was quite a bit of noise heard through the walls. Could be just a younger crowd during the thanksgiving break, but it became necessary for me to ask the staff to tell the guests in our hall to be mindful of noise level and language so as to avoid disturbing my kids.
The staff was excellent, very helpful and professional and the breakfast was delicious! Fresh waffles, along with eggs, bacon, sausage and potatoes on the hot side, great variety of muffins, bagels, toast and cereal with fruits as well😎 It was about a two minute walk to the mountain shuttle bus (even in ski boots) and I liked the underground parking garage for keeping the car out of the weather. The hot tub was a nice bonus…However there was quite a bit of noise heard through the walls. Could be just a younger crowd during the thanksgiving break, but it became necessary for me to ask the staff to tell the guests in our hall to be mindful of noise level and language so as to avoid disturbing my kids.
10
Kelvin
Oct 21, 2025
·
Stayed 1 night
The breakfast was good and the breakfast room is very clean.
The breakfast was good and the breakfast room is very clean.
4
Kathryn
Oct 21, 2024
·
Stayed 1 night
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
10
Sara
Nov 28, 2025
·
Stayed 4 nights
We had a great stay. Big room, comfortable beds, convenient breakfast and great location. Only downsides were we had the room closest to the lobby and the after hour phone/kiosk was very loud and woke us up. Also only one person at a time could toast their breakfast bread. Staff said they were not allowed to replace the broken toaster.
We had a great stay. Big room, comfortable beds, convenient breakfast and great location. Only downsides were we had the room closest to the lobby and the after hour phone/kiosk was very loud and woke us up. Also only one person at a time could toast their breakfast bread. Staff said they were not allowed to replace the broken toaster.
6
Shmuel
Apr 11, 2025
·
Stayed 2 nights
Located in very convenient location. Not so clean. Breakfast is served in cold and dark place. Air condition in the room was very noisy
Located in very convenient location. Not so clean. Breakfast is served in cold and dark place. Air condition in the room was very noisy
10
Evan
Mar 7, 2025
·
Stayed 1 night
Great breakfast!
Great breakfast!
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AI-generated summary based on recent guest reviews
10
Gerda
last week
·
Stayed 4 nights
It was comfortable and clean . Loved that we had a balcony.and the upside of a breakfast. Definitely will go there again
It was comfortable and clean . Loved that we had a balcony.and the upside of a breakfast. Definitely will go there again
8
Albert
3 weeks ago
·
Stayed 1 night
Older property, rooms show their ski season scars, from folks not really taking care of furniture. Older TV's with decent streaming choices, no elevators and limited parking. Seems like a regular stay for out-of-town contractors' employees during mid-weekdays. Not a good location for elderly or disabled customers. Staff very accommodating and helpful.
Older property, rooms show their ski season scars, from folks not really taking care of furniture. Older TV's with decent streaming choices, no elevators and limited parking. Seems like a regular stay for out-of-town contractors' employees during mid-weekdays. Not a good location for elderly or disabled customers. Staff very accommodating and helpful.
6
Monica
3 weeks ago
·
Stayed 1 night
Halls were dark and dirty! Room Ok! Felt I was walking into a room on skid row! Room ok!
Halls were dark and dirty! Room Ok! Felt I was walking into a room on skid row! Room ok!
8
Jinjun
4 weeks ago
·
Stayed 1 night
Room is clean, staff is friendly. Breakfast is a little bit boring.
Room is clean, staff is friendly. Breakfast is a little bit boring.
10
patrick
Aug 25, 2026
·
Stayed 1 night
Very friendly staff clean comfortable great location.
Very friendly staff clean comfortable great location.
FAQs about SureStay Plus Hotel by Best Western Mammoth Lakes
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary breakfast is included, although specific serving hours are not provided.
Are pets allowed at the property?
Yes, pets are allowed in specific rooms only, with a fee of USD 45 per pet per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The hotel is located in Downtown Mammoth Lakes, within a 5-minute drive of Village Gondola Station and Mammoth Lakes Welcome Center. It is approximately 1.9 miles from Eagle Express Ski Lift and 3.6 miles from Chair 5.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not mentioned.
What are the policies for additional guests and cribs?
Cribs are available for a fee of USD 15.00 per night. Specific information about extra beds is not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-04: 188.64778812817383USD
- 2026-10-05: 188.81870355981445USD
- 2026-10-06: 187.8943974140625USD
- 2026-10-07: 182.98221823095702USD
- 2026-10-08: 183.04711417822264USD
- 2026-10-09: 185.65492366333007USD
- 2026-10-10: 185.65492366333007USD
- 2026-10-11: 165.80019645410155USD
- 2026-10-12: 159.84238985961915USD
- 2026-10-13: 159.9860489934082USD
- 2026-10-14: 156.8634780234375USD
- 2026-10-15: 156.8634780234375USD
- 2026-10-16: 174.8943558684082USD
- 2026-10-17: 183.68061816870116USD
- 2026-10-18: 162.4051649729004USD
- 2026-10-19: 167.78148680200195USD
- 2026-10-20: 167.45673381958008USD
- 2026-10-21: 165.80019645410155USD
- 2026-10-22: 167.93713460815428USD
- 2026-10-23: 165.80019645410155USD
- 2026-10-24: 169.77672977856446USD
- 2026-10-25: 159.84238985961915USD
- 2026-10-26: 150.9056714289551USD
- 2026-10-27: 153.60484757666015USD
- 2026-10-28: 154.87521990014648USD
- 2026-10-29: 150.0471663581543USD
- 2026-10-30: 176.7251900859375USD
- 2026-10-31: 168.1175965751953USD
- 2026-11-01: 135.01351637658692USD
- 2026-11-02: 135.01351637658692USD
- 2026-11-03: 135.01351637658692USD
- 2026-11-04: 135.1388594831543USD
- 2026-11-05: 135.1388594831543USD
- 2026-11-06: 170.93867463647462USD
- 2026-11-07: 172.1516311245117USD
- 2026-11-08: 135.1388594831543USD
- 2026-11-09: 135.1388594831543USD
- 2026-11-10: 135.1388594831543USD
- 2026-11-11: 135.1388594831543USD
- 2026-11-12: 132.1571981081543USD
- 2026-11-13: 181.19044112695312USD
- 2026-11-14: 180.85767861840822USD
- 2026-11-15: 135.1388594831543USD
- 2026-11-16: 135.1388594831543USD
- 2026-11-17: 135.1388594831543USD
- 2026-11-18: 135.1388594831543USD
- 2026-11-19: 132.1571981081543USD
- 2026-11-20: 172.90657592578125USD
- 2026-11-21: 170.93867463647462USD
- 2026-11-22: 135.34479310949706USD
- 2026-11-23: 135.1388594831543USD
- 2026-11-24: 136.54931312438964USD
- 2026-11-25: 132.1571981081543USD
- 2026-11-26: 213.2949785756836USD
- 2026-11-27: 188.7785705397949USD
- 2026-11-28: 189.83048261132814USD
- 2026-11-29: 158.9921504831543USD
- 2026-11-30: 155.01660767578124USD
- 2026-12-01: 155.01660767578124USD
- 2026-12-02: 153.75357884106444USD
- 2026-12-03: 175.80429951635742USD
- 2026-12-04: 189.83048261132814USD
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Masks are required at the property for guests without COVID-19 vaccination
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Masks are required in public areas for unvaccinated guests.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: USD 45 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Business Center
Room Service
Housekeeping
Luggage Storage
Services
Business Center
Housekeeping
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Ski Storage
Internet
Free Wi-Fi
General
Room Service
Non-Smoking Rooms
Vending Machines
Family Room
Parking
Parking
Free Parking
Parking Onsite
Activities
Outdoor Furniture