Name: The Lodge at Cloudcroft
Address: 601 Corona Place, Cloudcroft, New Mexico, United States of America, Cloudcroft, New Mexico, US
Price range: $138–$280 per night
Rating: 8.95

What guests think

At The Lodge at Cloudcroft, travelers praise the historic mountain setting, vintage charm, and welcoming atmosphere, while noting the lack of an elevator and recurring closures or slow service in the restaurant and bar.

Rooms are often comfortable with updated bathrooms and heated floors, but creaky floors, intermittent maintenance issues, and occasional worn furnishings or linens are mentioned. Cleanliness is generally good, though a few guests reported stained carpets or sheets and damp or musty areas. The scenic, high-elevation location offers cool temperatures and easy access to the small town and nearby sights. Expect a character-filled stay with charm and views, plus some trade-offs from an older property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Historic property with on-site restaurant and bar, a golf course, scenic tower, and attractive grounds; some note a nice pool when open. There is no elevator, and the pool or hot tub and dining venues are sometimes closed or under maintenance.

Related guest reviews

8

Steve

Nov 18, 2024

·

Stayed 2 nights

Beautiful historic property with friendly service in a great mountain town. We didn’t see Rebecca (the hotel ghost) but did meet Magic, the cuddly lodge kitty. Bet sure to take in the views from the historic tower.

10

William

Aug 2, 2023

·

Stayed 5 nights

The Lodge is a gem. Well maintained, nice shops, lovely pool and golf out the back door. Restaurant at hotel needs lots more staffing. Alex so considerate but needed so many waitstaff. If you have mobility problems, request first floor so you have fewer stairs. If not, the upper floor has less creaky steps over you.

6

Pamela

Oct 6, 2025

·

Stayed 2 nights

The hotel has a unique old charm however the front desk staff was rude and not willing to be helpful. Additionally the pool and hot tub were out of order. When asked about plastic utensils, we were told to go to dollar general and buy some as they don’t have anything plastic. The hot water in the room was just above lukewarm. AC filters were so clogged, it significantly slowed any cool air coming in. No elevator and we were placed on the third floor. This hotel has a lot of history and it is cute the way it’s decorated and the bed was comfortable however some of the other negatives outweighed the positives. It was unfortunate because it is located in an awesome area in the mountains.

10

John

Aug 8, 2025

·

Stayed 2 nights

The golf course and on site restaurant were exceptional. Will definitely return in future for the temperate climate, get away from Texas heat.

8

Francisco

Sep 7, 2024

·

Stayed 1 night

Loved the property! Have been wanting to stay here and finally had the pleasure of experiencing this historic hotel. Glad I did not bring my grandkids since they would have been disappointed since the pool area was closed. Front desk person had no idea why it was not open when i asked if it was due to season or issues with it.

8

Deena

Jul 7, 2024

·

Stayed 1 night

I love the pool and hot tub and enjoy the dining room.

2

rosemary

Jun 10, 2025

·

Stayed 1 night

Very disappointed due to false advertisement of multiple amenitiesthat were not available

8

Ali

Jul 23, 2025

·

Stayed 1 night

Quick get away that was very nice. The only complaint is that the pool and Horan were being renovated. The properties other amenities more than made up for that. It was a pleasure to be there. The staff on the day we checked in was phenomenal.

10

Nancy

Oct 25, 2025

·

Stayed 1 night

Outstanding service in bar and restaurant and front desk! Need elevator! Remote would not turn off tv.

10

Aysha

Apr 16, 2023

·

Stayed 1 night

Amazing historic property in the tiny railroad town of Cloudcroft 9,000 feet above the glistening white gypsum sands of White Sands National Park. Large, well appointed rooms with lovely baths with radiant heated floors. Charming dark wood paneled rooms with beamed ceilings. Large windows and period furnishings. Modern amenities include microwave, mini fridge and coffee maker in the room. Vintage book library, two stores, restaurant and bar, hot tub and year round outdoor pool. Lovely grounds with the highest golf course in New Mexico.

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Cleanliness

Many guests found the hotel and rooms clean and well maintained. A smaller number cited lapses such as stained carpets or sheets, damp areas, or aging wallpaper.

Related guest reviews

10

LUIS

Oct 14, 2025

·

Stayed 1 night

It is a pleasant place to stay clean, quiet and neat

10

Cornelis

Sep 8, 2023

·

Stayed 1 night

Clean

10

Nicole

Apr 19, 2025

·

Stayed 2 nights

The property was beautiful. Our toss pillows on the bed had stains and holes. Staff was friendly.

6

Nora

May 15, 2024

·

Stayed 1 night

The stay was wonderful. But the sheets on the bed were stained. So it was a disappointment.

6

Toy

Sep 30, 2024

·

Stayed 1 night

Lights in bathroom were poor,flickered when on. NO soap, 1 wash rag,no luggage racks,large bleach spot in carpet,could have been cleaner

10

Mary

Sep 21, 2025

·

Stayed 1 night

The LodgeIs Beautiful,Very Clean , Heated Bathroom floors , Resturant & Bar Excellent!! Wished We Could Have Stayed Longer ❣️

4

Edward

Sep 15, 2025

·

Stayed 1 night

We stay at this hotel from time to time but this was not a good experience. The room had wet carpet, the wall paper on the walls was sagging, there was only warm water to shower, the hair dryer did not work and the breakfast was cold.

6

Lupita

Mar 2, 2025

·

Stayed 1 night

The room’s cleanliness was not as expect.

8

Michael

Oct 12, 2025

·

Stayed 1 night

Convenient location, clean and quiet.

10

Bruce

Mar 31, 2023

·

Stayed 1 night

My room was very clean and comfortable with windows looking out into the forest. Very quiet. Truly a very nice place.

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Rooms

Rooms are generally comfortable and often spacious, with vintage character, views, and some modern touches like updated bathrooms and heated floors; Wi-Fi is reported good by a few. Noise from creaky floors, soft or dated mattresses or pillows, limited outlets, and occasional temperature or water-pressure quirks are noted.

Related guest reviews

10

Krystal

Oct 25, 2024

·

Stayed 1 night

Beautiful location in a very rustic building. Downfall is due to the age the floorboards are very creaky so you can hear every step especually if you youre on the bottom floor. Would definately stay again, regret is not spending enough time there

10

Jo

Oct 25, 2025

·

Stayed 1 night

We enjoyed spending our 45th anniversary in this magnificent hotel. Everyone was so kind, welcoming and professional. The front desk staff was very friendly and helpful. The servers in the restaurant were so gracious. Loved the piano player. The chef is excellent and the food was excellent. The lobby is elegant and well maintained. The breakfast buffet was yummy! Our room was plush and clean. Be sure to visit The Tower at sunset. Fabulous views! My husband played the golf course which is photogenic and peaceful. The course employees were all so nice. Loved every moment spent here. Thanks for the memories!

8

Douglas

Aug 9, 2025

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Stayed 1 night

This was one of the least comfortable beds I’ve ever had. It was incredibly soft and saggy where people had slept and was only fairly firm in the middle, but to sleep there meant squeezing my wife pretty badly. Mattress was in dire need of replacement. Otherwise the property was cute and interesting and the food and service at the restaurant was fine.

10

Jerry

May 22, 2025

·

Stayed 1 night

Exceeded my expectations. Room was spacious and well appointed. Good internet. Updated bathroom and very comfortable bed. The 1889 Dining Room was outstanding. I had a delicious green salad and perfectly cooked Elk backstrap tenderloin. Topped it off with ice cream and peach panna cotta. Highly recommended and I plan to return. Friendly staff also.

10

John Trevor

Aug 21, 2023

·

Stayed 1 night

Rooms were clean and cozy. Great mattress and pillow combo.The property is amazing both inside and out. Water pressure was lacking in room 121 which is at the end of the hallway on the first floor.

8

Mickey

Aug 9, 2025

·

Stayed 1 night

We loved the cool, beautiful setting, the hotel's character, helpful staff. There were limited power outlets in the room itself.

10

Melissa

Jan 12, 2025

·

Stayed 1 night

The Lodge is beautiful. Staff is friendly and knowledgeable and the restaurant was delicious. The room was great from heated floors to comfy beds and was very warm. Windows were huge and made for great wildlife viewing. Will stay again

8

Janice

Jun 17, 2025

·

Stayed 1 night

It's a cute and charming property, very clean and quiet. Lobby and common areas were enjoyable, including being able to play chess and take books on loan to read during your stay. The Premium Room we booked was nice...comfy bed, microwave, mini fridge, and upgraded bathroom. The bathroom flooring is supposed to be heated, though we could not get it to work with the thermostat. Maybe it's turned off for the season, but would've liked to have used it regardless. We were on the first floor and since it is a historical property, we could hear the guests upstairs walking around on the creaky floors. The most disappointing part of our stay was when we went to the lounge, about 30 minutes before closing, for a drink. One of the bartenders was clearly in a bad mood and shamed one of our drink orders. Mixed drinks were overpriced for the quality, but maybe that's because the bartender didn't want to make them to begin with. Overall, the property is interesting, well maintained, has a lot of history, and it was nice for a one-time stay. You can request a key to go up to the tower, which is cool.

8

James

Aug 2, 2025

·

Stayed 1 night

The hotel was beautiful and historic but the age factor is my only issue. Whoever was in the room above us got up early and was walking around for 2 hours with the floor/ceiling creaking and popping with every step. Very difficult to sleep. The fine dining restaurant was nice however be prepared to wait a very very very long time to get your food. Once we finally got our food it was very good but we were fed up with the waiting and our waiter ignoring us during this long wait. Would definitely stay here again but avoid dinner and get a room on the top floor.

8

Bill

Sep 12, 2025

·

Stayed 1 night

Lovely restored historic property. Room was large and tastefully decorated. Overall staff was pleasant and helpful.

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Service

Staff are frequently described as friendly, welcoming, and accommodating. Several guests reported rude or unhelpful front-desk interactions and slow, understaffed dining service.

Related guest reviews

10

Mike

Jun 2, 2024

·

Stayed 2 nights

Staff was very responsive and courteous. Your professionalism and dedication to your guests is truly appreciated. I will gladly stay here again.

10

Jo

Oct 25, 2025

·

Stayed 1 night

We enjoyed spending our 45th anniversary in this magnificent hotel. Everyone was so kind, welcoming and professional. The front desk staff was very friendly and helpful. The servers in the restaurant were so gracious. Loved the piano player. The chef is excellent and the food was excellent. The lobby is elegant and well maintained. The breakfast buffet was yummy! Our room was plush and clean. Be sure to visit The Tower at sunset. Fabulous views! My husband played the golf course which is photogenic and peaceful. The course employees were all so nice. Loved every moment spent here. Thanks for the memories!

2

scott

Sep 13, 2025

·

Stayed 1 night

staff is horrible

10

Maria

Sep 7, 2025

·

Stayed 1 night

Extremely nice staff all around. Rachel & Chase are incredible! Really enjoyed our stay.

10

Jackie

Jul 31, 2025

·

Stayed 1 night

Friendly staff. Room adjustment to first floor from 3rd. No elevator *& we didnt want to vlimb stairs.

2

Kevin

Jul 5, 2025

·

Stayed 1 night

Didn’t even get to stay at the hotel for starters and when we tried to check in the front desk lady was very rude and tried to blame us for the inconvenience when nowhere on the website did it state their policy of having to be 21 and over to stay at this hotel. Bad service overall I would not recommend. Very hostile environment.

8

Jeffery

Jul 9, 2023

·

Stayed 1 night

The hotel was great! A very old relic nicely kept up and maintained. It was beautiful. The lady working the front desk, Kellie, however was very rude and spoke condescendingly to me and to an older gentleman who claimed he was a repeat customer and visits the property annually. She made mistakes while inputting my billing address and tried to blame the new guy she claimed she was training. It was not an issue, just weird she couldn’t own her own mistake. The hotel advertises that it’s pet friendly and it absolutely was, but they charged me $25 unexpectedly for bringing my dog.

10

Nikolas

Apr 13, 2024

·

Stayed 1 night

This hotel was stunning to look at from the get go, and the staff are superlative. From the initial check in, to being seated at the restaurant, to everything in between, the staff here are simply the best. Highly recommended!

10

Thomas

Jun 26, 2025

·

Stayed 1 night

The staff was very helpful, pleasant and cordial. No issues with anything relating to the hotel itself. We dined at Rebecca's Restaurant in the hotel. Staff was cordial but food service was very slow. It took approximately 1 hour from the time we placed our order till the main course was served. That aside, we would stay at this property again in the future.

10

Amanda

Oct 22, 2024

·

Stayed 1 night

I have a service dog and the lady up front wanted to charge me a dog fee. Even if I had a service dog. When given the policy, 1. Showed I’m not to be charged. Then she went on to say she would need proof like a document which is against the law. I told her and she insisted . I’ve reached out for the manager to call me and nothing. May find a different place next time.

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Location

Scenic mountain setting around 9,000 feet with cool temperatures and great views. Many find it walkable to Cloudcroft’s shops and dining and a convenient base for White Sands National Park.

Related guest reviews

8

Steve

Nov 18, 2024

·

Stayed 2 nights

Beautiful historic property with friendly service in a great mountain town. We didn’t see Rebecca (the hotel ghost) but did meet Magic, the cuddly lodge kitty. Bet sure to take in the views from the historic tower.

10

Steven

Jul 19, 2025

·

Stayed 1 night

Historic lodge in a beautiful area

10

Sandra

Aug 26, 2025

·

Stayed 1 night

We enjoyed our stay at 9,000 feet. The room was nice and locatin was excellent.

10

Kanon

Aug 31, 2025

·

Stayed 1 night

Very classic hotel. It is within walking distance of everything in town.

8

Curtis

Sep 26, 2025

·

Stayed 2 nights

Location beautiful.

10

Michael

Jun 19, 2024

·

Stayed 1 night

Cloudcroft Lodge is a like a trip to the previous century, but with modern comfort and conveniences. The dark wood floors and paneling are striking, and the large rooms a throw back to an earlier age. The grounds, including the golf course, are well manicured. Wonderful place to stay.

10

Michael

May 12, 2024

·

Stayed 2 nights

We truly enjoyed our two-day stay. We had the prime rib special at Rachel’s. Our only issue was weak coffee in the lobby each morning. Fortunately there are two great coffee shops within a quarter-mile walk of the Lodge. Be sure to check out the Cloucroft Brewery! Great beer selection

10

Rode

Sep 17, 2025

·

Stayed 1 night

Beautiful view, vintage hotel, cool temperature of the mountains

10

Thomas

Jun 24, 2024

·

Stayed 1 night

This is a true destination lodge and well worth the effort to get there. We really should have booked a longer stay. Great history, incredible views, awesome property.

10

karyn

Sep 25, 2023

·

Stayed 1 night

Great place to rest with beautiful views

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Dining

Many praise the on-site restaurant for tasty meals and an enjoyable breakfast, with reservations recommended. Recurring complaints cite very slow service, limited hours or closures on some days, and occasional disappointing dishes or limited options.

Related guest reviews

10

Tammera

Aug 12, 2025

·

Stayed 2 nights

Loved the history of The Lodge. Comfortable room. Great location. Breakfast buffet was great.

8

chris

Aug 6, 2023

·

Stayed 1 night

Nice room, overall fantastic property. The bar/restaurant has nothing but amazing potential but was quite unfortunately a complete embarrassment.. an over cooked $52 steak and sad little potato that came out before our salad, like 20 minutes before, was just a small part of what was wrong with the overall dining experience. Actually pretty much everything was wrong with the dining experience. The staff was nice though, and you could see was trying but obviously had no guidance. Too bad, a great restaurant would make the lodge really over the top fantastic. We’ll come back.

10

Jo

Oct 25, 2025

·

Stayed 1 night

We enjoyed spending our 45th anniversary in this magnificent hotel. Everyone was so kind, welcoming and professional. The front desk staff was very friendly and helpful. The servers in the restaurant were so gracious. Loved the piano player. The chef is excellent and the food was excellent. The lobby is elegant and well maintained. The breakfast buffet was yummy! Our room was plush and clean. Be sure to visit The Tower at sunset. Fabulous views! My husband played the golf course which is photogenic and peaceful. The course employees were all so nice. Loved every moment spent here. Thanks for the memories!

10

susan

Feb 16, 2025

·

Stayed 1 night

Beautiful old hotel, the room was lovely and the bed super comfy. I especially liked the radiant floor warming in the bathroom. The onsite restaurant’s food was ok but extremely slow.

8

Alesia

Aug 5, 2025

·

Stayed 1 night

It was unfortunate that the bar and restaurant were closed Sunday through Tuesday

10

Jerry

Jul 5, 2025

·

Stayed 2 nights

Terrific restaurant. Make a reservation. Rooms were spacious and comfortable.

10

Claudia

Jul 5, 2023

·

Stayed 2 nights

The Lodge is beautiful and we enjoyed staying there. The only disappointment was the restaurant and bar were closed on the Monday and Tuesday of the holiday weekend. Would have been great to sit on the beautiful porch and have a cocktail. Will stay again.

8

James

Aug 2, 2025

·

Stayed 1 night

The hotel was beautiful and historic but the age factor is my only issue. Whoever was in the room above us got up early and was walking around for 2 hours with the floor/ceiling creaking and popping with every step. Very difficult to sleep. The fine dining restaurant was nice however be prepared to wait a very very very long time to get your food. Once we finally got our food it was very good but we were fed up with the waiting and our waiter ignoring us during this long wait. Would definitely stay here again but avoid dinner and get a room on the top floor.

8

Wade

Oct 19, 2024

·

Stayed 1 night

Lioved this beautiful lodge. Service in restaurant extremely slow and lacking. Had to wait an hour for our food to be brought to us

10

Thomas

Jun 26, 2025

·

Stayed 1 night

The staff was very helpful, pleasant and cordial. No issues with anything relating to the hotel itself. We dined at Rebecca's Restaurant in the hotel. Staff was cordial but food service was very slow. It took approximately 1 hour from the time we placed our order till the main course was served. That aside, we would stay at this property again in the future.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$165
February	$144
March	$145
April	$127
May	$140
June	$139
July	$136
August	$140
September	$179
October	$180
November	$179
December	$175

Su	Mo	Tu	We	Th	Fr	Sa
				1 $157	2 $199	3 $204
4 $144	5 $280	6 $143	7 $141	8 $141	9	10
11 $144	12 $141	13 $144	14 $144	15 $145	16	17
18 $143	19 $138	20 $147	21 $144	22 $138	23 $152	24 $189
25 $138	26 $142	27 $138	28 $138	29 $142	30 $150	31 $147

The Lodge at Cloudcroft

Prices for The Lodge at Cloudcroft

Monthly average prices

About this property

Location

Room options

Premium Room

Junior Suite

Premium Double Room

Standard Room

Classic Room

Guest reviews of The Lodge at Cloudcroft

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Lodge at Cloudcroft

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $157
20 $143	21 $143	22 $143	23 $156	24 $142	25	26
27 $143	28 $143	29 $147	30 $144