Best Western Downtown Casper Hotel
$108
/ night
Avg. for October
Prices for Best Western Downtown Casper Hotel
Select dates to see prices and availability
$108
/ night
Avg. for October
Monthly average prices
Nightly prices at Best Western Downtown Casper Hotel average $88 in December, the cheapest month, and $151 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $90 |
| February | $100 |
| March | $108 |
| April | $100 |
| May | $108 |
| June | $151 |
| July | $113 |
| August | $106 |
| September | $114 |
| October | $108 |
| November | $98 |
| December | $88 |
J
F
M
A
M
J
J
A
S
Oct · $108
O
N
D
Most expensive: June (~$151)
Cheapest: December (~$88)
About this property
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a ballroom.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Casper? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Dining
You can enjoy a meal at Boston's serving the guests of Best Western Downtown Casper Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 198 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
A stay at Best Western Downtown Casper Hotel places you in the heart of Casper, within a 5-minute drive of North Platte River and David Street Station. This hotel is 0.9 mi (1.5 km) from Casper Planetarium and 1.1 mi (1.7 km) from Nicolaysen Art Museum.
What's nearby
David Street Station(0.8 miles)
Casper Planetarium(0.9 miles)
North Platte River(1 miles)
Nicolaysen Art Museum(1 miles)
John F. Welsh Auditorium(1.4 miles)
North Casper Park(1.5 miles)
Wyoming Medical Center(1.5 miles)
Werner Wildlife Museum(1.8 miles)
National Historic Trails Interpretive Center(1.9 miles)
Tate Geological Museum(1.9 miles)
Gertrude Krampert Theater(2 miles)
Eastdale Park(2.1 miles)
Three Crowns Golf Club(2.1 miles)
Highland Park(2.2 miles)
Casper Event Center(2.3 miles)
The preferred airport for Best Western Downtown Casper Hotel is Casper, WY (CPR-Natrona County Intl.)(9.6 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Location
123 W E St., Casper, Wyoming, United States of America
David Street Station (0.8 miles)
Casper Planetarium (0.9 miles)
North Platte River (1 miles)
Nicolaysen Art Museum (1 miles)
John F. Welsh Auditorium (1.4 miles)
North Casper Park (1.5 miles)
Room options
5
Suite, 1 King Bed, Balcony (With Sofabed)
Room details
1 King Bed
Sleeps 4
1056 ft²
BalconyBalcony or TerraceAir ConditioningHeatingWi-Fi (Free)Fence Around Yard
4
Standard Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
322 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
4
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
270 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
7
Family Suite, Multiple Beds, Kitchenette (With Sofabed)
Room details
1 King Bed
, 1 Queen Bed
, and 1 Bunk Bed
Sleeps 6
674 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
5
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
372 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
11
Suite, 1 King Bed, Jetted Tub (With Sofabed)
Room details
1 King Bed
Sleeps 4
673 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
4
Suite, 2 Queen Beds (With Sofabed)
Room details
2 Queen Beds
Sleeps 6
521 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
7
Family Suite, Multiple Beds (With Sofabed)
Room details
1 King Bed
and 1 Bunk Bed
Sleeps 6
908 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
5
Business Room, 1 King Bed (With Sofabed)
Room details
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
12
Suite, 1 King Bed (With Sofabed)
Room details
1 King Bed
Sleeps 4
506 ft²
Air ConditioningHeatingWi-Fi (Free)Fence Around Yard
Guest reviews of Best Western Downtown Casper Hotel
7.9
Good
Based on 1,001 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Best Western Downtown Casper Hotel, guests often praise friendly staff, large suites, and a hot breakfast served via the attached restaurant, while many report aging facilities, HVAC problems, and construction or train noise affecting comfort and access.
Read moreWas this helpful?
What guests think
At Best Western Downtown Casper Hotel, guests often praise friendly staff, large suites, and a hot breakfast served via the attached restaurant, while many report aging facilities, HVAC problems, and construction or train noise affecting comfort and access.
Many found rooms clean and comfortable, but others cited dated decor, thin walls, and recurring HVAC or TV issues, plus the lack of an elevator. Cleanliness feedback is mixed, ranging from spotless rooms to stained carpets, odors, and missed housekeeping. The location is handy for I-25 and downtown access, though ongoing roadwork and nearby trains can complicate driving and add noise. Overall, it suits travelers prioritizing space and price over modern finishes and flawless maintenance.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
On-site options include an indoor pool and attached restaurant/bar, plus a basic gym. Repeated notes mention no elevator, occasional pool closures, towel shortages, strong chlorine, and that there is no hot tub despite some photos.
Related guest reviews
10
Gregory Jay
Jan 2, 2025
·
Stayed 3 nights
We stayed in one of the Balcony suites on the second floor. It was enormous. The size of 5 regular hotel rooms it was more of an apartment than a hotel room. With a kitchen, dinning room, living room 2 full baths, a changing room a full master suite a pull out queen bed and dinning table and a bar for eating. The hotel has a great pool thats indoor and heated. There is a very nice workout room with plenty of equipment. For breakfast we were given vouchers to eat at the attached Boston Pizza restaurant. There we were given a menu to choose from and it had a big selection of choices. The restaurant also serves lunch and dinner with a very nice menu that include much more than pizza. There is also a bar in the restaurant with a full choice of beverages. Pool tables and dart boards. The between the hotel and restaurant there is a hair salon for men and women. The hotel has a small surviver/ convenience shop in the lobby with snacks and travel esentials. The front desk staff are great at answering any questions you may have and getting you any assistance you may need. The maid staff was quiet , friendly, and there for everything we asked for. The hotel was very clean, quiet and we felt very safe. There is no elevator to the second floor so if you have trouble on step ask for a first foor room. From what I could see they were every bit as nice as the second and this hotel has many different layouts for suites to accommodate families, or parties like weddings or business meetings.
We stayed in one of the Balcony suites on the second floor. It was enormous. The size of 5 regular hotel rooms it was more of an apartment than a hotel room. With a kitchen, dinning room, living room 2 full baths, a changing room a full master suite a pull out queen bed and dinning table and a bar for eating. The hotel has a great pool thats indoor and heated. There is a very nice workout room with plenty of equipment. For breakfast we were given vouchers to eat at the attached Boston Pizza restaurant. There we were given a menu to choose from and it had a big selection of choices. The restaurant also serves lunch and dinner with a very nice menu that include much more than pizza. There is also a bar in the restaurant with a full choice of beverages. Pool tables and dart boards. The between the hotel and restaurant there is a hair salon for men and women. The hotel has a small surviver/ convenience shop in the lobby with snacks and travel esentials. The front desk staff are great at answering any questions you may have and getting you any assistance you may need. The maid staff was quiet , friendly, and there for everything we asked for. The hotel was very clean, quiet and we felt very safe. There is no elevator to the second floor so if you have trouble on step ask for a first foor room. From what I could see they were every bit as nice as the second and this hotel has many different layouts for suites to accommodate families, or parties like weddings or business meetings.
8
Matthew
Jun 28, 2023
·
Stayed 1 night
Gym "out of order"
Gym "out of order"
8
Hailie
Feb 9, 2026
·
Stayed 1 night
The rooms were clean and pool was nice.
The rooms were clean and pool was nice.
6
Mark
Jun 18, 2025
·
Stayed 1 night
Check pool open times first here & be prepared for no help & rude treatment! Room & property were fine, but troublesome front desk people over 2 days made less than fully enjoyable. 2 different interactions; I needed to extend my Expedia booking by 1 day. Asked front desk if they could extend me- NO, I'd have to do that thru app and no empathy whatsoever, in fact I felt like I was asking something impossible from them. Both front desk guys "ganged up" on me over this simple question. I am new to Expedia & couldn't easily do it/navigate the Expedia app so I called Best Western corporate support. They advised me to just go into Expedia and book a new day/booking and she would forward that to this motel so I'd keep my room # etc. That was easy. WHY didn't the front desk at this motel tell me that instead of being jerks?. Reason for needing another day was so I could take more time with my Daughter & Grandson on my this, my 1st visit to see them. A BIG part of my booking here was so we all could enjoy the pool. This Best Western Casper Downtown motel's website says pool open 8am to 11pm, but sign on pool door says closed at 10pm. Big disappointment when time is short & every hour counts. No understanding from staff. Do better on your policies & let us/Expedia know. Otherwise room & property clean, just unfriendly staff.
Check pool open times first here & be prepared for no help & rude treatment! Room & property were fine, but troublesome front desk people over 2 days made less than fully enjoyable. 2 different interactions; I needed to extend my Expedia booking by 1 day. Asked front desk if they could extend me- NO, I'd have to do that thru app and no empathy whatsoever, in fact I felt like I was asking something impossible from them. Both front desk guys "ganged up" on me over this simple question. I am new to Expedia & couldn't easily do it/navigate the Expedia app so I called Best Western corporate support. They advised me to just go into Expedia and book a new day/booking and she would forward that to this motel so I'd keep my room # etc. That was easy. WHY didn't the front desk at this motel tell me that instead of being jerks?. Reason for needing another day was so I could take more time with my Daughter & Grandson on my this, my 1st visit to see them. A BIG part of my booking here was so we all could enjoy the pool. This Best Western Casper Downtown motel's website says pool open 8am to 11pm, but sign on pool door says closed at 10pm. Big disappointment when time is short & every hour counts. No understanding from staff. Do better on your policies & let us/Expedia know. Otherwise room & property clean, just unfriendly staff.
6
lisa
Nov 24, 2024
·
Stayed 3 nights
Be prepared to carry your luggage up the stairs if not on the first floor. There's no elevator. Was very difficult for us and others. They also do not have a hot tub but pictures looked like there was. It was a kiddy pool.
Be prepared to carry your luggage up the stairs if not on the first floor. There's no elevator. Was very difficult for us and others. They also do not have a hot tub but pictures looked like there was. It was a kiddy pool.
8
Carolyn
Nov 17, 2025
·
Stayed 2 nights
Great staff, spacious room and clean. Lots of amenities. Attached restaurant/bar with amazing staff. Only one issue of maintenance of dripping tub otherwise would have an excellent rating
Great staff, spacious room and clean. Lots of amenities. Attached restaurant/bar with amazing staff. Only one issue of maintenance of dripping tub otherwise would have an excellent rating
10
Kristi
Sep 3, 2024
·
Stayed 1 night
Great value! Delicious breakfast. Only downside was pool wasn’t working.
Great value! Delicious breakfast. Only downside was pool wasn’t working.
2
Zach
Apr 20, 2023
·
Stayed 2 nights
Booked this because of the pool, upon arrival it was closed for cleaning renovations and we could not use it. Had this been known we would have booked another hotel
Booked this because of the pool, upon arrival it was closed for cleaning renovations and we could not use it. Had this been known we would have booked another hotel
6
Kert
Sep 23, 2025
·
Stayed 4 nights
This is an older hotel/motel, in decent shape and the room was ok. No hot tub and the breakfast was definitely sub par. An ok hotel for the price.
This is an older hotel/motel, in decent shape and the room was ok. No hot tub and the breakfast was definitely sub par. An ok hotel for the price.
8
Brooke
Aug 1, 2024
·
Stayed 1 night
I stayed here with my 3 children. The room was spacious. The bed and pillows were so comfy! It was very clean! My only complaints were the pool and no continental breakfast. For the breakfast they give you a voucher good for up to $10 for adults and $8 for kids. On the voucher it says it's good until 11:00. So we went to the restaurant at 10:30. It took them over an hour and a half to get us our food and the restaurant wasn't even busy at all. The food was very tastless and when I gave them my voucher I was told that I couldn't use it, because at that point it was noon. The other issue was the pool area. Immediately when you walk in the room the smell of chlorine is so strong and it is so hot in there, you cannot breath. My glasses Immediately fogged up and I had to take them off. My brother came by to see me and he couldn't stand it, he left. I tried to open a window, but they were all nailed shut. Also, in the pictures what looks like a hot tub is actually a kiddie pool. They do have a bunch of floaties and noodles and beech balls in the pool, which was a nice gesture, but after 30 minutes everyone's eyes were burning so bad we had to leave the pool area.
I stayed here with my 3 children. The room was spacious. The bed and pillows were so comfy! It was very clean! My only complaints were the pool and no continental breakfast. For the breakfast they give you a voucher good for up to $10 for adults and $8 for kids. On the voucher it says it's good until 11:00. So we went to the restaurant at 10:30. It took them over an hour and a half to get us our food and the restaurant wasn't even busy at all. The food was very tastless and when I gave them my voucher I was told that I couldn't use it, because at that point it was noon. The other issue was the pool area. Immediately when you walk in the room the smell of chlorine is so strong and it is so hot in there, you cannot breath. My glasses Immediately fogged up and I had to take them off. My brother came by to see me and he couldn't stand it, he left. I tried to open a window, but they were all nailed shut. Also, in the pictures what looks like a hot tub is actually a kiddie pool. They do have a bunch of floaties and noodles and beech balls in the pool, which was a nice gesture, but after 30 minutes everyone's eyes were burning so bad we had to leave the pool area.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many report clean rooms, while others mention stained carpets, odors, and missed cleaning or maintenance details.
Related guest reviews
10
Jenn
Oct 12, 2025
·
Stayed 2 nights
Clean, quiet, and updated room! Great breakfast! Definitely would stay again when in Casper.
Clean, quiet, and updated room! Great breakfast! Definitely would stay again when in Casper.
10
Herbert
Sep 7, 2025
·
Stayed 1 night
The room was clean and staff was friendly
The room was clean and staff was friendly
2
Brittany
Aug 10, 2025
·
Stayed 1 night
Dirty and hair in the bathroom. The most uncomfortable bed. Carpet was sticky and crunchy. Breakfast was only what I can imagine jail food would look and taste like.
Dirty and hair in the bathroom. The most uncomfortable bed. Carpet was sticky and crunchy. Breakfast was only what I can imagine jail food would look and taste like.
10
Mary
Feb 23, 2026
·
Stayed 1 night
Room was clean, Staff was extremely accomodating and friendly.
Room was clean, Staff was extremely accomodating and friendly.
4
angelica
Aug 18, 2024
·
Stayed 1 night
Mildew in bathroom/ sink dirty/ carpet dirt / windows haven’t been cleaned for quite some time / curtains stained / hallways has badly fraied carpet and dirty - overall nothing felt clean
Mildew in bathroom/ sink dirty/ carpet dirt / windows haven’t been cleaned for quite some time / curtains stained / hallways has badly fraied carpet and dirty - overall nothing felt clean
10
Shirley
Feb 2, 2026
·
Stayed 1 night
Friendly staff, clean rooms
Friendly staff, clean rooms
4
Jessica
Jun 25, 2024
·
Stayed 1 night
The room was very unsanitary when we arrived. There was hair all over the bathroom, the tub was dirty, and there were socks left in the bathroom from the people who were previously there. There was no soap left to wash our hands in either bathroom, however they had left us 3 complimentary bottles of conditioner. The facility was undergoing obvious construction which is understandable but when we were going up the stairs to our room (which was not undergoing construction) my husband nicked his hand on a shard of metal on the handrail that was sticking out. We were also displeased at the fact that it was a two level building with no elevator for those with luggage’s. We booked a room with a pull out bed due to the number of guests and had to request extra linen. When we requested extra pillows to accommodate for all our guests, we were told they didn’t have anymore pillows. All in all, we were very unhappy with our stay.
The room was very unsanitary when we arrived. There was hair all over the bathroom, the tub was dirty, and there were socks left in the bathroom from the people who were previously there. There was no soap left to wash our hands in either bathroom, however they had left us 3 complimentary bottles of conditioner. The facility was undergoing obvious construction which is understandable but when we were going up the stairs to our room (which was not undergoing construction) my husband nicked his hand on a shard of metal on the handrail that was sticking out. We were also displeased at the fact that it was a two level building with no elevator for those with luggage’s. We booked a room with a pull out bed due to the number of guests and had to request extra linen. When we requested extra pillows to accommodate for all our guests, we were told they didn’t have anymore pillows. All in all, we were very unhappy with our stay.
10
Bonnie
Oct 5, 2024
·
Stayed 3 nights
The rooms are clean and the beds are comfortable. The free breakfast is great.
The rooms are clean and the beds are comfortable. The free breakfast is great.
2
Patricia
Sep 11, 2023
·
Stayed 1 night
My room smelled of pet urine. I expressed my concerns with the manager on duty, and was brushed off, as if it is a normal occurrence. No apologies, no solutions, nothing! I do not recommend this hotel. DIRTY!
My room smelled of pet urine. I expressed my concerns with the manager on duty, and was brushed off, as if it is a normal occurrence. No apologies, no solutions, nothing! I do not recommend this hotel. DIRTY!
4
Charles
May 20, 2025
·
Stayed 6 nights
The lobby exudes a stunning elegance, adorned with intricate decor and inviting furnishings, yet this charm starkly contrasts with the rooms, which feel quite outdated and in urgent need of modernization. Upon entering my room, I was disappointed to discover a lack of attention to cleanliness; a noticeable clump of hair lingered in the shower, and the carpets appeared neglected—either unvacuumed or excessively worn—creating an overall impression of neglect. However, my most significant frustration stemmed from the inconsistent availability of hot water. During the first three days of my stay, I found myself repeatedly contacting the front desk to request maintenance, as the boiler often required restarting or fixing. On other occasions, I had to let the tap run for an agonizing 30 minutes before warm water finally flowed—a truly inconvenient ordeal. On a positive note, the staff members were exceptionally friendly and professional; each time I reached out for assistance, they responded promptly and courteously. In summary, despite the warm hospitality and the lobby’s aesthetic appeal, I would not consider returning to this hotel or recommending it to others unless substantial renovations are undertaken to enhance the quality of the rooms.
The lobby exudes a stunning elegance, adorned with intricate decor and inviting furnishings, yet this charm starkly contrasts with the rooms, which feel quite outdated and in urgent need of modernization. Upon entering my room, I was disappointed to discover a lack of attention to cleanliness; a noticeable clump of hair lingered in the shower, and the carpets appeared neglected—either unvacuumed or excessively worn—creating an overall impression of neglect. However, my most significant frustration stemmed from the inconsistent availability of hot water. During the first three days of my stay, I found myself repeatedly contacting the front desk to request maintenance, as the boiler often required restarting or fixing. On other occasions, I had to let the tap run for an agonizing 30 minutes before warm water finally flowed—a truly inconvenient ordeal. On a positive note, the staff members were exceptionally friendly and professional; each time I reached out for assistance, they responded promptly and courteously. In summary, despite the warm hospitality and the lobby’s aesthetic appeal, I would not consider returning to this hotel or recommending it to others unless substantial renovations are undertaken to enhance the quality of the rooms.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms range from comfortable and very large suites to dated spaces with thin walls. Multiple reviews report HVAC and TV issues affecting comfort.
Related guest reviews
10
Joseph
Aug 9, 2025
·
Stayed 1 night
We stayed in a family suite and it had two bathrooms, two bedrooms, a balcony, a kitchenette and eating area, and a couch. One bedroom had cute bunk beds, and there were three tvs in the suite. For the price we expected a typical 3 beds in one room, so it was a pleasant surprise. The lobby and breakfast area were spacious and tastefully decorated; it looked like a much more upscale hotel! Only complaints: some of the hallway carpets were stained and our faucets would only dispense warm and hot water.
We stayed in a family suite and it had two bathrooms, two bedrooms, a balcony, a kitchenette and eating area, and a couch. One bedroom had cute bunk beds, and there were three tvs in the suite. For the price we expected a typical 3 beds in one room, so it was a pleasant surprise. The lobby and breakfast area were spacious and tastefully decorated; it looked like a much more upscale hotel! Only complaints: some of the hallway carpets were stained and our faucets would only dispense warm and hot water.
10
LaJuana
Oct 4, 2024
·
Stayed 1 night
Rooms were so nice and quiet.
Rooms were so nice and quiet.
10
John
Oct 2, 2025
·
Stayed 1 night
What people should know about this particular hotel is that the air conditioning has been shut off for the season. When we arrived at our room on September 30th, the temperature was 82 at around 4:45pm. We had to open the windows to cool the room, but then had to contend with the noise from the highway and the trains. The temperature never dropped below 71 degrees. Needless to say, we did not have a restful night.
What people should know about this particular hotel is that the air conditioning has been shut off for the season. When we arrived at our room on September 30th, the temperature was 82 at around 4:45pm. We had to open the windows to cool the room, but then had to contend with the noise from the highway and the trains. The temperature never dropped below 71 degrees. Needless to say, we did not have a restful night.
8
Courtney
Dec 2, 2024
·
Stayed 2 nights
The bed was very comfortable. You can tell they are in the process of updating. My only complaint is the amount of light that came in around the door. We would definitely stay there again though.
The bed was very comfortable. You can tell they are in the process of updating. My only complaint is the amount of light that came in around the door. We would definitely stay there again though.
10
Tara
Apr 27, 2025
·
Stayed 1 night
We always stay at this hotel when we are in Casper. Probably the most spacious suite rooms we’ve ever had. So big. The attached restaurant, Bostons, is also great and love the hot breakfast that comes with hotel stay. 10/10.
We always stay at this hotel when we are in Casper. Probably the most spacious suite rooms we’ve ever had. So big. The attached restaurant, Bostons, is also great and love the hot breakfast that comes with hotel stay. 10/10.
6
Larissa
Jan 31, 2025
·
Stayed 2 nights
Stay started out okay. We rented a king suite. In one room the thermostat only blew cold air, in the king master room the thermastat did not work at all. The weather was below zero during our trip. We tried to call down to the front desk and our phone did not work. We were also unable to use the TV due to a missing remote. We went to the front desk and the maintenance person was sent up. Nothing was fixed due to not having the parts, although she did try to fix all isses. Curtains were broken and hanging off the wall. Mirrors in all rooms were very very dirty! There were no clean towles for the swimmers. When checking out, the front desk told me to call the GM monday morning to work out a discount. I called monday morning x 5 with no answer. Finally left a message and the GM did not return our call. Will never stay here again!
Stay started out okay. We rented a king suite. In one room the thermostat only blew cold air, in the king master room the thermastat did not work at all. The weather was below zero during our trip. We tried to call down to the front desk and our phone did not work. We were also unable to use the TV due to a missing remote. We went to the front desk and the maintenance person was sent up. Nothing was fixed due to not having the parts, although she did try to fix all isses. Curtains were broken and hanging off the wall. Mirrors in all rooms were very very dirty! There were no clean towles for the swimmers. When checking out, the front desk told me to call the GM monday morning to work out a discount. I called monday morning x 5 with no answer. Finally left a message and the GM did not return our call. Will never stay here again!
6
Anna
Jul 2, 2025
·
Stayed 1 night
Friendly staff and clean room! Only issue was that the room was not very sound proof and made for a noisy stay, even with the fan and sound machine on.
Friendly staff and clean room! Only issue was that the room was not very sound proof and made for a noisy stay, even with the fan and sound machine on.
2
Larry
Aug 31, 2025
·
Stayed 1 night
Was not happy with this booking. Tv didn’t work, no batteries in Tv remote, couldn’t get the thermostat to work properly. The rooms had no sound barriers so you could hear the people above us walking around. This was more like a motel than a hotel.
Was not happy with this booking. Tv didn’t work, no batteries in Tv remote, couldn’t get the thermostat to work properly. The rooms had no sound barriers so you could hear the people above us walking around. This was more like a motel than a hotel.
10
Joshua
Nov 27, 2025
·
Stayed 1 night
Very comfortable in Room 2104!
Very comfortable in Room 2104!
6
Justice
Nov 2, 2025
·
Stayed 1 night
The room could have been cleaner, and the heating system seemed to be stuck at around 80°F no matter how I adjusted it. The walls were quite thin, and unfortunately, the Wi-Fi and TV didn’t work during my stay. It was only a one-night visit, so it was manageable, but I had to keep the window open to make the room comfortable.
The room could have been cleaner, and the heating system seemed to be stuck at around 80°F no matter how I adjusted it. The walls were quite thin, and unfortunately, the Wi-Fi and TV didn’t work during my stay. It was only a one-night visit, so it was manageable, but I had to keep the window open to make the room comfortable.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, helpful staff. Others experienced long or understaffed check-in, unreturned requests, or inconsistent responses.
Related guest reviews
10
Karen
Jul 29, 2024
·
Stayed 3 nights
The staff is exceptionally helpful and friendly. The beds were very comfortable, and the complimentary breakfast in an actual restaurant was delicious. We stay here every year for a dog show, and I always feel comfortable and safe.
The staff is exceptionally helpful and friendly. The beds were very comfortable, and the complimentary breakfast in an actual restaurant was delicious. We stay here every year for a dog show, and I always feel comfortable and safe.
2
Amy
Jun 17, 2025
·
Stayed 3 nights
We stayed here while working, we requested housekeeping services each day and never got it in 4 days. I called and requested clean towels twice and never got any. Very frustrated. I’d like to stay here again. Paid $600 for a few days and we can’t even get a clean towel. We also requested a new roll of toilet paper and ended up having to go buy some because they wouldn’t bring us any
We stayed here while working, we requested housekeeping services each day and never got it in 4 days. I called and requested clean towels twice and never got any. Very frustrated. I’d like to stay here again. Paid $600 for a few days and we can’t even get a clean towel. We also requested a new roll of toilet paper and ended up having to go buy some because they wouldn’t bring us any
10
Kayla
Sep 9, 2024
·
Stayed 1 night
Kayla was amazing for us! She answered all of our questions!! She did such a great job with out stay!!!
Kayla was amazing for us! She answered all of our questions!! She did such a great job with out stay!!!
2
Jeremiah
Jul 17, 2023
·
Stayed 1 night
Check-in was a nightmare. Long line that took a half hour to navigate. There were two clerks working but only one of them was doing check-ins. The process seemed very antiquated. This wont be a regular stop for me.
Check-in was a nightmare. Long line that took a half hour to navigate. There were two clerks working but only one of them was doing check-ins. The process seemed very antiquated. This wont be a regular stop for me.
10
Norma
Jun 30, 2025
·
Stayed 4 nights
Enjoyed my stay! Frist time in Wyoming had a great time will return back again! Awesome service all around from front staff to van drives to kitchen staff to room cleaners! Keep up the outstanding work!
Enjoyed my stay! Frist time in Wyoming had a great time will return back again! Awesome service all around from front staff to van drives to kitchen staff to room cleaners! Keep up the outstanding work!
2
Andrew
Sep 19, 2024
·
Stayed 1 night
They overbooked and did not honor my reservation. Did nothing to help and then tried to charge me for the room they didn’t provide. Bunch of crooks
They overbooked and did not honor my reservation. Did nothing to help and then tried to charge me for the room they didn’t provide. Bunch of crooks
10
Jess
Nov 2, 2025
·
Stayed 2 nights
Staff was warm and friendly
Staff was warm and friendly
10
Patrick
Apr 28, 2025
·
Stayed 1 night
The front desk staff was incredible
The front desk staff was incredible
2
Mark
Jun 18, 2025
·
Stayed 1 night
Check pool open times first here & be prepared for no help & rude treatment! Room & property were fine, but troublesome front desk people over 2 days made less than fully enjoyable. 2 different interactions; I needed to extend my Expedia booking by 1 day. Asked front desk if they could extend me- NO, I'd have to do that thru app and no empathy whatsoever, in fact I felt like I was asking something impossible from them. Both front desk guys "ganged up" on me over this simple question. I am new to Expedia & couldn't easily do it/navigate the Expedia app so I called Best Western corporate support. They advised me to just go into Expedia and book a new day/booking and she would forward that to this motel so I'd keep my room # etc. That was easy. WHY didn't the front desk at this motel tell me that instead of being jerks?. Reason for needing another day was so I could take more time with my Daughter & Grandson on my this, my 1st visit to see them. A BIG part of my booking here was so we all could enjoy the pool. This Best Western Casper Downtown motel's website says pool open 8am to 11pm, but sign on pool door says closed at 10pm. Big disappointment when time is short & every hour counts. No understanding from staff. Do better on your policies & let us/Expedia know. Otherwise room & property clean, just unfriendly staff.
Check pool open times first here & be prepared for no help & rude treatment! Room & property were fine, but troublesome front desk people over 2 days made less than fully enjoyable. 2 different interactions; I needed to extend my Expedia booking by 1 day. Asked front desk if they could extend me- NO, I'd have to do that thru app and no empathy whatsoever, in fact I felt like I was asking something impossible from them. Both front desk guys "ganged up" on me over this simple question. I am new to Expedia & couldn't easily do it/navigate the Expedia app so I called Best Western corporate support. They advised me to just go into Expedia and book a new day/booking and she would forward that to this motel so I'd keep my room # etc. That was easy. WHY didn't the front desk at this motel tell me that instead of being jerks?. Reason for needing another day was so I could take more time with my Daughter & Grandson on my this, my 1st visit to see them. A BIG part of my booking here was so we all could enjoy the pool. This Best Western Casper Downtown motel's website says pool open 8am to 11pm, but sign on pool door says closed at 10pm. Big disappointment when time is short & every hour counts. No understanding from staff. Do better on your policies & let us/Expedia know. Otherwise room & property clean, just unfriendly staff.
2
vickie
Sep 8, 2025
·
Stayed 1 night
There was no one at the front desk to check in guests resulting in a line and a 30 minute wait.
There was no one at the front desk to check in guests resulting in a line and a 30 minute wait.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient to I-25, downtown, the hospital, and venues. Construction and nearby rail activity can make access tricky and some rooms noisy.
Related guest reviews
6
Jenny
Oct 29, 2024
·
Stayed 3 nights
I'm sure under other circumstances this property wouldn't be too bad but there is a lot of construction going on right now which makes it difficult to access the property by car or on foot.
I'm sure under other circumstances this property wouldn't be too bad but there is a lot of construction going on right now which makes it difficult to access the property by car or on foot.
10
Dylan
Aug 10, 2025
·
Stayed 1 night
Great access to I-25 and convenient.
Great access to I-25 and convenient.
8
Susan
Oct 2, 2024
·
Stayed 1 night
The motel itself was nice. It was very difficult getting to and from the property due to construction. The property is located next to a railroad switching station which resulted in noisy, limited sleep.
The motel itself was nice. It was very difficult getting to and from the property due to construction. The property is located next to a railroad switching station which resulted in noisy, limited sleep.
10
Tod
Feb 6, 2025
·
Stayed 1 night
Nice people. Close to river walk.
Nice people. Close to river walk.
8
Laura
May 5, 2025
·
Stayed 1 night
Great location for downtown and hospital.
Great location for downtown and hospital.
8
Dianne
Mar 10, 2023
·
Stayed 1 night
Close to the Ford Wyoming Center
Close to the Ford Wyoming Center
8
travis
Sep 22, 2025
·
Stayed 3 nights
Good location, secure, and all the amenities we needed.
Good location, secure, and all the amenities we needed.
8
Billy
Sep 6, 2023
·
Stayed 1 night
The picture of the site was misleading. The property was it an area that was a little scary. I didn’t feel safe. Looks like the hotel an been remodeled. The interior room was good but the outside still need work + parking lot has many pot holes.
The picture of the site was misleading. The property was it an area that was a little scary. I didn’t feel safe. Looks like the hotel an been remodeled. The interior room was good but the outside still need work + parking lot has many pot holes.
10
JULIA
Nov 1, 2025
·
Stayed 4 nights
Very friendly staff and centrally located.
Very friendly staff and centrally located.
10
Roy
Jul 15, 2025
·
Stayed 1 night
Just right for a one night sleep stop on a long drive trip. Everything was as advertised. Convenient to interstate.
Just right for a one night sleep stop on a long drive trip. Everything was as advertised. Convenient to interstate.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast often earns high praise and is served via the attached restaurant. Several reviews cite limited menus, slow service, or cold items at times.
Related guest reviews
8
jeanine
Aug 23, 2024
·
Stayed 1 night
The breakfast was served by the restaurant. I think it should be done by someone else. The food was good, but the service was horrible.
The breakfast was served by the restaurant. I think it should be done by someone else. The food was good, but the service was horrible.
10
Arden D
May 5, 2025
·
Stayed 1 night
Not near anything. Free breakfast, but they were very slow & out of several items on the menu.
Not near anything. Free breakfast, but they were very slow & out of several items on the menu.
6
AMY
Jun 13, 2024
·
Stayed 1 night
Terrible breakfast. Cold eggs.
Terrible breakfast. Cold eggs.
10
Barbara
Aug 26, 2025
·
Stayed 1 night
very nice place to stay with a full breakfast buffet. Very, very good.
very nice place to stay with a full breakfast buffet. Very, very good.
10
Edward
Oct 19, 2025
·
Stayed 1 night
Having the attached restaurant was great. Breakfast was great and staff were pleasant.
Having the attached restaurant was great. Breakfast was great and staff were pleasant.
10
Connie
Aug 26, 2025
·
Stayed 1 night
The best breakfast of any hotel we have visited!!
The best breakfast of any hotel we have visited!!
6
Dixie
Aug 3, 2024
·
Stayed 1 night
Restaurant was very disorganized. Got up and left after waiting for 45 minutes just for our order to be taken. And then was informed it would be at least another 30 minutes to receive our food as the kitchen was backed up. In our room, partial lighting in the bathroom due to a burned out bulb and bathtub and sink drained very slowly.
Restaurant was very disorganized. Got up and left after waiting for 45 minutes just for our order to be taken. And then was informed it would be at least another 30 minutes to receive our food as the kitchen was backed up. In our room, partial lighting in the bathroom due to a burned out bulb and bathtub and sink drained very slowly.
8
Russell
Apr 14, 2025
·
Stayed 1 night
Restaurant closed their kitchen early so we had to go outside to find a late restaurant. Shouldn’t post hours if you’re not going to abide by them.
Restaurant closed their kitchen early so we had to go outside to find a late restaurant. Shouldn’t post hours if you’re not going to abide by them.
10
Bonnie
Oct 5, 2024
·
Stayed 3 nights
The rooms are clean and the beds are comfortable. The free breakfast is great.
The rooms are clean and the beds are comfortable. The free breakfast is great.
10
David
Feb 8, 2025
·
Stayed 4 nights
Older hotel that BW has remodeled and is bringing back to life. I remember the original hotel and it was nostalgic to stay there. They have done a good job of preserving the feel of the original. Rates are very reasonable, breakfasts were great and staff was great. Its our new place to stay when we come to Casper
Older hotel that BW has remodeled and is bringing back to life. I remember the original hotel and it was nostalgic to stay there. They have done a good job of preserving the feel of the original. Rates are very reasonable, breakfasts were great and staff was great. Its our new place to stay when we come to Casper
Was this helpful?
AI-generated summary based on recent guest reviews
10
John
4 weeks ago
·
Stayed 1 night
Just a couple blocks off the interstate highway but not noisy. Clean inviting comfortable lobby. Friendly, efficient front desk. Room was pretty basic standard, smart TV with internet access. Rug needed cleaning or at least looks like it. Good standard buffet breakfast. Clean restaurant bathrooms. Good value for the money.
Just a couple blocks off the interstate highway but not noisy. Clean inviting comfortable lobby. Friendly, efficient front desk. Room was pretty basic standard, smart TV with internet access. Rug needed cleaning or at least looks like it. Good standard buffet breakfast. Clean restaurant bathrooms. Good value for the money.
6
Tanisha
4 weeks ago
·
Stayed 2 nights
Or door looked like it had been kicked in before, the hallways always had a TON OF DEBRISof all over the carpet floor, it wasn’t vacuumed once in the three days we were there. Our toilet ran the whole time, and the bed was made but slid off the frame. When I sat on the edge it tipped. I don’t think this particular property is well maintained or cared for. But the staff were friendly and helpful.
Or door looked like it had been kicked in before, the hallways always had a TON OF DEBRISof all over the carpet floor, it wasn’t vacuumed once in the three days we were there. Our toilet ran the whole time, and the bed was made but slid off the frame. When I sat on the edge it tipped. I don’t think this particular property is well maintained or cared for. But the staff were friendly and helpful.
10
Mark
5 weeks ago
·
Stayed 1 night
Clean and comfortable. Great value
Clean and comfortable. Great value
10
Jaime
Sep 2, 2026
·
Stayed 2 nights
Very friendly staff. Room was clean.
Very friendly staff. Room was clean.
8
Franz
Aug 27, 2026
·
Stayed 1 night
My room was fine but it feels old and rooms need upgrades
My room was fine but it feels old and rooms need upgrades
FAQs about Best Western Downtown Casper Hotel
Is parking available at the property?
Yes, free self-parking is available on-site. Limited parking is provided.
What type of breakfast is offered and during what hours?
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a fee of USD 25 per pet, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in is available for a fee of USD 25, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.
What are the nearby attractions and their distances?
The hotel is located within a 5-minute drive of North Platte River and David Street Station, 0.9 mi (1.5 km) from Casper Planetarium, and 1.1 mi (1.7 km) from Nicolaysen Art Museum.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no minimum age for children to stay for free.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-03: 116.60316859588622USD
- 2026-10-04: 94.82897418365478USD
- 2026-10-05: 120.95556837005614USD
- 2026-10-06: 125.0769828727722USD
- 2026-10-07: 134.00410198745726USD
- 2026-10-08: 142.75407656936645USD
- 2026-10-09: 116.66937664413452USD
- 2026-10-10: 114.14364567031859USD
- 2026-10-11: 89.55358663711547USD
- 2026-10-12: 117.4715856147766USD
- 2026-10-13: 114.20998254470824USD
- 2026-10-14: 114.20998254470824USD
- 2026-10-15: 115.55997744522094USD
- 2026-10-16: 118.81078488464355USD
- 2026-10-17: 117.4715856147766USD
- 2026-10-18: 86.99998627471923USD
- 2026-10-19: 116.99997887649535USD
- 2026-10-20: 115.21407066726684USD
- 2026-10-21: 116.99997887649535USD
- 2026-10-22: 116.99997887649535USD
- 2026-10-23: 155.51998280944824USD
- 2026-10-24: 155.51998280944824USD
- 2026-10-25: 87.40377893218994USD
- 2026-10-26: 114.20998254470824USD
- 2026-10-27: 115.21407066726684USD
- 2026-10-28: 108.00998401641844USD
- 2026-10-29: 107.2682718017578USD
- 2026-10-30: 106.9199860343933USD
- 2026-10-31: 105.99119249725341USD
- 2026-11-01: 123.15986094436644USD
- 2026-11-02: 123.15986094436644USD
- 2026-11-03: 126.99997927322387USD
- 2026-11-04: 124.99997919387816USD
- 2026-11-05: 128.99997935256957USD
- 2026-11-06: 128.99997935256957USD
- 2026-11-07: 128.99997935256957USD
- 2026-11-08: 95.9999866317749USD
- 2026-11-09: 108.00998401641844USD
- 2026-11-10: 108.00998401641844USD
- 2026-11-11: 108.00998401641844USD
- 2026-11-12: 122.99997911453247USD
- 2026-11-13: 160.91997958831786USD
- 2026-11-14: 159.83996992645262USD
- 2026-11-15: 90.99998643341064USD
- 2026-11-16: 108.00998401641844USD
- 2026-11-17: 119.18696580581664USD
- 2026-11-18: 119.18696580581664USD
- 2026-11-19: 121.98998216629028USD
- 2026-11-20: 112.00998417510985USD
- 2026-11-21: 114.67438360748291USD
- 2026-11-22: 90.99998643341064USD
- 2026-11-23: 97.9999867111206USD
- 2026-11-24: 99.9999867904663USD
- 2026-11-25: 102.83758867568969USD
- 2026-11-26: 99.9999867904663USD
- 2026-11-27: 115.21407066726684USD
- 2026-11-28: 116.99997887649535USD
- 2026-11-29: 90.99998643341064USD
- 2026-11-30: 100.99998683013915USD
- 2026-12-01: 99.93190646896362USD
- 2026-12-02: 99.35998710861206USD
- 2026-12-03: 100.3755149925232USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Pet fee: USD 25 per pet, per stay
- Service animals are exempt from fees
- Early check-in fee: USD 25.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Services
Business Center
Housekeeping
Banquet Facilities
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
Activities
Swimming pool
Billiards
Child Pool
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
General
Restaurant
Non-Smoking Rooms
Barber/Beauty Shop
Picnic Area/Tables
Vending Machines
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi