Name: DOM Boutique Hotel
Address: Almirou 14, Heraklion, Greece, Heraklion, Greek Islands, GR
Price range: $134–$177 per night
Rating: 9.18

What guests think

Across recent reviews, DOM Boutique Hotel is praised for its central Heraklion location, friendly staff, and generous breakfast, while critiques mention some compact or misrepresented rooms, thin walls, occasional maintenance hiccups, and the absence of a pool.

Many appreciate the paid valet parking directly opposite and straightforward access to the airport and ferries, while a few felt the immediate area could seem sketchy or hectic during protests or late at night. Overall, expect a clean, modern, city-center base with strong value in convenience rather than resort-style amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid valet parking directly opposite is frequently praised and very convenient. There is a small bar, some suites have rooftop hot tubs, and the property has no pool.

Related guest reviews

8

Alex

Oct 14, 2023

·

Stayed 3 nights

Great location. Discounted parking just opposite the hotel well managed. Helpful staff

10

AnnMarie

Jul 24, 2024

·

Stayed 1 night

Parking was right across the street from hotel which was nice. It can be difficult to find parking in town. But location was 12 minute walk from ports. Right next to shopping amd restaurant district. No car need if just staying in the area. The welcome was relaxing with fresh wet handtowels to clean up. And breakfast was wonderful. Beautiful newer hotel.

10

Chris

Oct 1, 2024

·

Stayed 2 nights

The Dom hotel was amazing! We had a car, so the parkade across the street was perfect for us. We left the keys there and the staff of the parkade brought the car up every day. Getting to the room was beautiful, we were so welcomed coming in and they had a lemon juice ready for us to sit and enjoy before going up. We sat and talked to the receptionist for a bit while cooling down with our lemon drinks. They left us special snacks in the room as well to enjoy which was so lovely. Our suite had an amazing rooftop patio to watch the sunrise and sunset above most of the buildings and a panoramic view while we sat in the hot tub. There was a nice cover over the deck to stay out of the sun as well. Overall the staff were amazing and the place was very lovely. We would stay again

8

Catherine

Oct 12, 2023

·

Stayed 2 nights

In the heart of Heraklion historic sites, shopping, and dining. We’d stay here again if it had a pool.

10

Dominique

Jun 13, 2024

·

Stayed 6 nights

Loved this hotel - so close to everything in Heraklion. The breakfast was quite good and they have their own small bar which was a quiet place to unwind after a day of being out and about. The staff was warm and welcoming. They gave us recommendations and took time to ask us about our day and what we had done. At one point we ordered a massage in our room as my husband had hurt his back. He absolutely loved his service It should also be noted that this is the only bathroom on our entire three week trip that had a two sink bathroom - it was absolutely luxurious! :)

10

Victoria

Sep 14, 2025

·

Stayed 3 nights

Parking right across the street was the best!

10

Jacqueline

Oct 20, 2024

·

Stayed 13 nights

We stayed for 2 weeks using it as a base to visit museums in Heraklion and for visiting the south and east of the island. The hotel is in the centre of the city, ideal for sightseeing and restaurants, but in a very built up area. Parking is at a premium in this area, with cars parked absolutely everywhere around the hotel. The hotel has a great arrangement with a valet parking lot, literally across the street from them which worked perfectly for us. We stayed in a Business Room, Courtyard View which was very compact with just enough storage and the view from a tiny balcony was of another buildings wall a few metres away. If you would like somewhere to sit outside, then this room is not suitable and did detract from our otherwise lovely stay in this hotel. If staying for a couple of nights it would be appropriate, but if we were staying as long again, we would pay extra and take a larger room with a balcony at the front of the building. The staff were amazing, so kind, friendly and helpful making us feel "at home" during our stay. They worked such long hours, but nothing was too much trouble. On the last night as we had stayed so long, they provided a lovely surprise gift which was so kind of them. Breakfast was more than adequate with continual restocking of the buffet. There is also a small bar just off the reception area. We enjoyed staying at this hotel and would use it again.

10

Eric

Jun 30, 2023

·

Stayed 1 night

The hotel is very well located in Heraklion, however if you are planning to drive over there and park your car, forget about :) especially if you are not used to the width of the greek streets and especially how the cars are parked on each side of the streets :) There is a 24h parking just outside the hotel, not sure if the hotel has a deal. Sofia at the reception was very helpful in trying to find availability for the ferry to go to Santorini. Breakfast is also quite good given the small size of the hotel. All in all, a little gem right in the centre of Heraklion historical centre!

10

Denise

Oct 23, 2023

·

Stayed 2 nights

Great location and even greater service. There is a parking garage right next door. We were greeted with a refreshing lemon aid and homemade chocolate. They even gave us a room upgrade. The bed was very comfortable and TV had access to Amazon prime and Netflix. Breakfast options were also very good.

10

Marjorie

Oct 2, 2025

·

Stayed 2 nights

Chambre spacieuse avec équipement moderne (interrupteurs tactiles par exemple). Le petit déjeuner était excellent et varié sous forme de buffet. Parking souterrain situé en face de l’hôtel avec service de valet très pratique. Localisation centrale dans la ville.

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Cleanliness

Guests consistently describe the hotel and rooms as very clean and well kept. A few mentioned isolated issues such as brief water or AC problems and occasional shortages of fresh towels.

Related guest reviews

10

Jamie

May 23, 2025

·

Stayed 3 nights

Absolutely loved our stay here in May 2025. Clean, modern, great breakfast, walking distance to everything, grocery store across the street. Enjoyed the patio every night sipping some wine.

10

Jadwiga

Jul 1, 2023

·

Stayed 1 night

Beautiful hotel. Impeccably clean. Smells wonderful. Good air conditioning. Nice lobby. Great breakfast and excellent service. We received an excellent restaurant recommendation and they called several cabs for us. Luggage storage is in a locked room. Connected to pedestrian area downtown and close to Knossos, museums, and bus station.

10

Ermioni

Aug 9, 2024

·

Stayed 1 night

Clean modern small, easy parking across the street if needed. Comfy bed and pillows.nice towels and coffee in room. Quiet Air conditioning

10

NADEEM

Jul 29, 2023

·

Stayed 11 nights

THE STAFF ARE VERY PROFESSIONAL AND HELPFUL AND FRIENDLY. THE ROOM WAS ALWAYS CLEANED TO A HIGH STANDARD , AS WAS THE HOTEL. WOULD RECOMMEND THIS HOTEL TO ANYONE VISITING HERAKLION. THE HOTEL IS ALSO VERY CENTRALLY LOCATED TO ALL THE LOCAL AMENITIES.

10

Karen

Oct 3, 2025

·

Stayed 4 nights

Very clean. Located in a very walkable area with shopping and restaurants. Staff very professional and helpful. Highly recommend.

10

margarita

Jul 28, 2025

·

Stayed 2 nights

The hotel is very modern, clean with all the amenities of a 5 star hotel. It is close to all the bar’s restaurants and shops although the area around is a little sketchy. It has a good parking in front and good breakfast.

8

AHMET HADI

Jan 7, 2026

·

Stayed 4 nights

İyi ve temizdir.

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8

Elvira

May 14, 2025

·

Stayed 2 nights

Klimaanlage ging nicht - für 2 Personen nur ein Badetuch und ein Handtuch - Kissen viel zu dick

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10

Patrizia

Aug 6, 2024

·

Stayed 1 night

Very good price/quality. The hotel is new, the rooms clean and comfortable, great breakfast

6

Nathalie

Jul 3, 2025

·

Stayed 4 nights

My husband and I stayed at this hotel for four nights in late June 2025. Overall, the Dom Boutique Hotel is not as nice in person as pictured online, however, the biggest selling point of this property is its central location. That said, there are several reasons that left us disappointed with our stay and we don't understand why this hotel has a 9.4 rating on Expedia. CONS 1. Room was not as pictured with low quality finishings. 2. Low quality linens. 3. There was no running water for a period. 4. Walls are thin, we travel with a noise machine so at least sound from neighbouring rooms were drowned out, but we were awoken 2 out of the 4 nights from loud alarms going off outside. 5. Of the four nights, we only asked to get fresh towels on the third and they didn't have enough to replace all of them. 6. Second, the front desk staff are not very friendly (fine), but when we asked about the gym they said it was downstairs. They failed to mention you need a key to enter, so it was always locked and we had to ask about it since they did not offer this information. PROS 1. Location 2. Beside a paid valet parking lot We would definitely look elsewhere if we were to visit Heraklion again.

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Rooms

Rooms are modern and comfortable, with some suites offering balconies, city or sea views, and private hot tubs. Several guests found rooms smaller or not as pictured, with minimal storage, frosted-glass bathrooms, thin walls, or poor courtyard views.

Related guest reviews

4

Michael

Sep 4, 2025

·

Stayed 1 night

My wife and I booked the Deluxe Room because the online photos were very appealing. Unfortunately, the room didn’t quite meet our expectations: there were no wardrobes, the furnishings were very minimal (just a small chair), and the frosted glass bathroom door meant that any nighttime use of the bathroom disturbed the other person due to the light. From our perspective, a more comfortable setup and greater bathroom privacy would help the room live up to its “Deluxe” label. Overall, we felt the price-performance ratio was not entirely balanced and would consider other options for a future

10

Jose Albero

Aug 5, 2025

·

Stayed 3 nights

Un Hotel Excelente la suite que nos toco con jacuzi vista al mar fabulosa , regresaria sin duda todo fue excelente , lo reconiendo ampliamente , todo cerca fabuloso hotel

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6

Samuel

Oct 21, 2025

·

Stayed 1 night

I could hear the people in the rooms around me and the breakfast was subpar.

8

Clara

Aug 30, 2025

·

Stayed 1 night

Overall a good stay. The hotel and room were clean. Breakfast was quite good and we were surprised by the number of options. The dining room is noce with an exterior portion. The rooms looked nothing like the pictures though. They were fine, but those pictured are probably the suites. I think the rate was a bit expensive for what it was to be honest. But it was still nice and convenient for what we needed (only 1 night.

10

Kimberly

May 30, 2025

·

Stayed 3 nights

Hotel was in a perfect location to everything in Heraklion! Clean and nice sized rooms with a balcony overlooking the quaint city. Staff was friendly and very helpful. They even made sure we had a breakfast waiting for us at our 5am checkout. I highly recommend this great hotel!

10

Dean

Nov 10, 2025

·

Stayed 2 nights

We stayed here twice—both at the start and end of our three-week adventure in Crete—and couldn’t have chosen a better base. The location is absolutely unbeatable: steps away from the best restaurants and top sights, making it the ideal spot for exploring the city. Breakfast here is outstanding, and the rooms are modern, comfortable, and well-appointed. The service was consistently excellent throughout our visits. If you’re staying, do yourself a favor and dine at Peskesi—just make sure to book a reservation! This hotel offers convenience, quality, and a truly memorable experience. Highly recommended.

4

Raul

Jul 7, 2025

·

Stayed 5 nights

Not a boutique hotel. It is a 3 star hotel. The rooms are misrepresented online. It is listed as a Courtyard View and the two balconies face a wall. Reservation was chosen for quite nice view for one week and we faced a wall. It was quiet but not what we booked. Especially for a Business suite in a Boutique hotel. Look elsewhere. There are many options close by.

10

david

May 29, 2024

·

Stayed 3 nights

The room was amazing! Great view and the jacuzzi worked perfectly well. We had a welcome gift that we enjoyed too! The only recommendation would be to have better lighting of the room.

8

Patrick

Sep 22, 2025

·

Stayed 2 nights

Junior suite had excellent rooftop views, and we were upgraded from a park view. Staff is good, breakfast is good. Hot tub was gross, we didn't even use it. Excellent location near peir and old Town.

6

Nathalie

Jul 3, 2025

·

Stayed 4 nights

My husband and I stayed at this hotel for four nights in late June 2025. Overall, the Dom Boutique Hotel is not as nice in person as pictured online, however, the biggest selling point of this property is its central location. That said, there are several reasons that left us disappointed with our stay and we don't understand why this hotel has a 9.4 rating on Expedia. CONS 1. Room was not as pictured with low quality finishings. 2. Low quality linens. 3. There was no running water for a period. 4. Walls are thin, we travel with a noise machine so at least sound from neighbouring rooms were drowned out, but we were awoken 2 out of the 4 nights from loud alarms going off outside. 5. Of the four nights, we only asked to get fresh towels on the third and they didn't have enough to replace all of them. 6. Second, the front desk staff are not very friendly (fine), but when we asked about the gym they said it was downstairs. They failed to mention you need a key to enter, so it was always locked and we had to ask about it since they did not offer this information. PROS 1. Location 2. Beside a paid valet parking lot We would definitely look elsewhere if we were to visit Heraklion again.

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Service

Staff are widely praised as friendly, welcoming, and helpful, with thoughtful touches like upgrades and early takeaway breakfasts. A few guests reported curt or unhelpful front-desk interactions.

Related guest reviews

10

Robert

Oct 22, 2025

·

Stayed 5 nights

We had a wonderful time. I must give a big thanks to maryanna at the desk and George (2) at the desk and despite at the bar. They were informative and so pleasant. The cleaning staff was also wonderful as was our breakfast hostess. We May never be back but if we do we would stay no where else but the Dom Boutique hotel. Thank you all. ROBERT KROLL

10

David

Nov 22, 2025

·

Stayed 4 nights

Great staff!

10

Donald

Oct 2, 2025

·

Stayed 1 night

Nice and central and the staff was super friendly and helpful.

4

Mouhamed

Sep 7, 2025

·

Stayed 1 night

The location is excellent- the service is subpar. We dropped our luggage off in the morning before check in, completed all the paperwork, but when we came back at check in the receptionist was very rude and curt with us. She didn’t even welcome us, said she wanted our passports, when my husband told her that we already completed the check in process and just needed the keys to the room, she told him in an agressive way that she needed it regardless. She told us our room number multiple times- pointing it out on the card, the whole experience felt like we were kids being scolded by an adult without having done anything. The bare minimum of welcoming guests is to tell them hello or welcome/ enjoy your stay. This left a bad taste in our mouths. Also beware the room doesn’t have an iron if that’s something you need during your stay. The location is excellent though, and there’s a valet parking right across the street for 15 euros a day, and u can take ur car out multiple times a day with no surcharge.

10

ANTON ANGELO

May 30, 2025

·

Stayed 3 nights

Dom Boutique Hotel was such a great find! The staff were super friendly and very helpful. Our room was really clean, spacious, and comfy—perfect to come back to after a day out. The location is also amazing. It’s in a safe neighborhood and just a short walk to tons of great restaurants, bars, cute little boutique shops, parks, and the main sights. We’ll definitely book again on our next trip to Heraklion!

10

Danielle

Sep 8, 2023

·

Stayed 1 night

This was a perfect place to stay! The staff were very welcoming and helpful. The room was clean and the breakfast that was included was so good. Would definitely recommend this place!

2

Jim

Sep 20, 2025

·

Stayed 3 nights

Based on the service and customer support we were given I would never recommend staying at this property.

10

Denise

Oct 23, 2023

·

Stayed 2 nights

Great location and even greater service. There is a parking garage right next door. We were greeted with a refreshing lemon aid and homemade chocolate. They even gave us a room upgrade. The bed was very comfortable and TV had access to Amazon prime and Netflix. Breakfast options were also very good.

10

Paul

Jul 3, 2025

·

Stayed 4 nights

Very nice hotel good location. If you are driving there is a parking lot across the street. Staff is very helpful and friendly. Breakfast is great. I would definitely recommend this place.

6

Nathalie

Jul 3, 2025

·

Stayed 4 nights

My husband and I stayed at this hotel for four nights in late June 2025. Overall, the Dom Boutique Hotel is not as nice in person as pictured online, however, the biggest selling point of this property is its central location. That said, there are several reasons that left us disappointed with our stay and we don't understand why this hotel has a 9.4 rating on Expedia. CONS 1. Room was not as pictured with low quality finishings. 2. Low quality linens. 3. There was no running water for a period. 4. Walls are thin, we travel with a noise machine so at least sound from neighbouring rooms were drowned out, but we were awoken 2 out of the 4 nights from loud alarms going off outside. 5. Of the four nights, we only asked to get fresh towels on the third and they didn't have enough to replace all of them. 6. Second, the front desk staff are not very friendly (fine), but when we asked about the gym they said it was downstairs. They failed to mention you need a key to enter, so it was always locked and we had to ask about it since they did not offer this information. PROS 1. Location 2. Beside a paid valet parking lot We would definitely look elsewhere if we were to visit Heraklion again.

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Location

Central, walkable base close to restaurants, shops, museums, the port, and buses, and handy for the airport. A few noted the immediate area can feel sketchy or busy at times, especially late or during protests.

Related guest reviews

10

Jamie

May 23, 2025

·

Stayed 3 nights

Absolutely loved our stay here in May 2025. Clean, modern, great breakfast, walking distance to everything, grocery store across the street. Enjoyed the patio every night sipping some wine.

10

arthur

Oct 12, 2025

·

Stayed 3 nights

Great location made walking to several sites easy

10

Alessandro

May 19, 2023

·

Stayed 3 nights

Excellent hotel located very conveniently in Heraklion. The staff were amazing and gave us lots of tips of how to get around some of the sites of Crete (such as Knossos and the Lassithi plateau) and the hotel itself was very plush! Great breakfast and they also made arrangements for an earlier sitting when we had to catch a 8 am ferry so we were very thankful for that. The hotel is around 15-20 mins walk from the port so very handy for island hopping.

10

EUNHEE

Oct 8, 2023

·

Stayed 4 nights

원데이 투어들이 이른 새벽에 출발했는데 호텔에서 식당을 일찍 열어주어 간단히 아침을 싸가지고 나왔습니다. 룸상태도 매우 좋고 구시가지에 있어 도보로 다니기에 편리합니다. 다만 이른 새벽과 밤에 어두운 골목을 다니기가 무서워 가까운 곳인데도 택시를 탔네요.

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10

Dean

Nov 10, 2025

·

Stayed 2 nights

We stayed here twice—both at the start and end of our three-week adventure in Crete—and couldn’t have chosen a better base. The location is absolutely unbeatable: steps away from the best restaurants and top sights, making it the ideal spot for exploring the city. Breakfast here is outstanding, and the rooms are modern, comfortable, and well-appointed. The service was consistently excellent throughout our visits. If you’re staying, do yourself a favor and dine at Peskesi—just make sure to book a reservation! This hotel offers convenience, quality, and a truly memorable experience. Highly recommended.

10

Robert

Oct 3, 2023

·

Stayed 3 nights

Excellent location right in the middle of Heraklion and very close to the airport!

10

Gregory S

Nov 3, 2025

·

Stayed 1 night

With easy walking distance to the center of town and a very well appointed recently upgraded facility and excellent staff, I highly recommend this place

10

James

Jun 29, 2025

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Stayed 2 nights

The location is perfect. Close to the bus stop if you choose to do so for Knossos or airport. 5 minutes to heart of town, Staff was very helpful. The room was clean and comfortable. I’d stay again,

10

margarita

Jul 28, 2025

·

Stayed 2 nights

The hotel is very modern, clean with all the amenities of a 5 star hotel. It is close to all the bar’s restaurants and shops although the area around is a little sketchy. It has a good parking in front and good breakfast.

8

Laura

Oct 5, 2025

·

Stayed 3 nights

The property is very nice, staff was excellent. Area was a bit worrisome, was a big protest with large police presence.

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Dining

Breakfast earns frequent praise for quality, variety, and local specialties, and the team can arrange early or to-go options for departures. One review found it subpar.

Related guest reviews

10

Enrico

Aug 28, 2024

·

Stayed 1 night

Nice rooms, helpful staff, excellent breakfast.

10

Yousef

Oct 11, 2023

·

Stayed 3 nights

The location is perfect! Walking distance from the port, plazas & squares, shopping, restaurants, and the historic castle! Very clean and convenient! The room is a little small but more than enough! We spent our time out, dining, riding horses, shopping, etc. The crew is very polite and helpful! The included breakfast is impressive! Very delicious and fresh! I highly recommend this hotel!

10

Russell

Aug 9, 2025

·

Stayed 1 night

Very nice hotel convenient to food Very good breakfast

6

Samuel

Oct 21, 2025

·

Stayed 1 night

I could hear the people in the rooms around me and the breakfast was subpar.

10

Alessandro

May 19, 2023

·

Stayed 3 nights

Excellent hotel located very conveniently in Heraklion. The staff were amazing and gave us lots of tips of how to get around some of the sites of Crete (such as Knossos and the Lassithi plateau) and the hotel itself was very plush! Great breakfast and they also made arrangements for an earlier sitting when we had to catch a 8 am ferry so we were very thankful for that. The hotel is around 15-20 mins walk from the port so very handy for island hopping.

10

Dean

Nov 10, 2025

·

Stayed 2 nights

We stayed here twice—both at the start and end of our three-week adventure in Crete—and couldn’t have chosen a better base. The location is absolutely unbeatable: steps away from the best restaurants and top sights, making it the ideal spot for exploring the city. Breakfast here is outstanding, and the rooms are modern, comfortable, and well-appointed. The service was consistently excellent throughout our visits. If you’re staying, do yourself a favor and dine at Peskesi—just make sure to book a reservation! This hotel offers convenience, quality, and a truly memorable experience. Highly recommended.

10

Jadwiga

Jul 1, 2023

·

Stayed 1 night

Beautiful hotel. Impeccably clean. Smells wonderful. Good air conditioning. Nice lobby. Great breakfast and excellent service. We received an excellent restaurant recommendation and they called several cabs for us. Luggage storage is in a locked room. Connected to pedestrian area downtown and close to Knossos, museums, and bus station.

10

Rochelle

Apr 30, 2025

·

Stayed 1 night

Honestly, we arrived late and because earlier ferry cancellations just ate breakfast and left. The breakfast had a large variety of good food, the staff was attentive and the rooms had simple luxury. The location is central.

10

Kenneth

May 9, 2024

·

Stayed 1 night

The hotel was beautiful and very well decorated. They served a delicious breakfast with a huge selection of hot and cold items! My favorite were the traditional Greek dishes and pastries like Spanakopita.

8

Sally

Oct 10, 2023

·

Stayed 3 nights

Clean, excellent breakfast and very conveniently located.

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Month	Average price
January	$70
February	$81
March	$85
April	$112
May	$128
June	$132
July	$134
August	$141
September	$158
October	$128
November	$87
December	$79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $176	2 $143	3
4 $144	5 $144	6 $137	7 $144	8	9 $149	10 $150
11 $150	12 $150	13 $151	14 $151	15 $144	16	17 $134
18 $134	19 $135	20 $134	21 $134	22 $134	23 $134	24 $134
25	26	27 $144	28 $134	29 $134	30 $142	31 $142

DOM Boutique Hotel

Prices for DOM Boutique Hotel

Monthly average prices

About this property

Location

Room options

Superior Deluxe Triple Room

Deluxe Double Or Twin Room, Park View

Business Room, Courtyard View

Junior Suite, Hot Tub

Single Room

Double Room, Accessible

Guest reviews of DOM Boutique Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about DOM Boutique Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $164	23	24 $154	25 $177	26 $177
27 $164	28 $171	29 $171	30 $161