Is parking available at the property?

Parking is available at the property, with valet parking offered for a fee of EUR 20 per day. Limited parking is also available on-site.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10:30 AM for a fee of approximately EUR 16 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 10 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility may require prior confirmation.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Heraklion, just a 3-minute drive from Heraklion Port and 8 minutes from the Palace of Knossos. It is also within walking distance of several attractions, including Eleftherias Square and the Heraklion Archaeological Museum, both just 0.1 km away.

Does the property have a swimming pool?

Yes, the property features a seasonal outdoor pool, which is open from May to September. Pool access is available from 11:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and one child aged 11 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

Capsis Astoria Heraklion - 4 Star Hotel in Greece

Average nightly price at Capsis Astoria Heraklion by month, last 12 months (USD)
Month	Average price
January	$62
February	$70
March	$105
April	$195
May	$186
June	$130
July	$112
August	$114
September	$153
October	$200
November	$66
December	$64

What guests think

At Capsis Astoria Heraklion, travellers consistently highlight the very central location by the Archaeological Museum, friendly and professional staff, and generally clean, recently refreshed rooms that make a convenient base for city visits and short stays.

Several reviews note traffic and corridor noise, thin soundproofing, and occasional small or interior rooms that feel dark, while some mention older furnishings or hard mattresses. The rooftop pool and bar are popular when open, though seasonal or renovation closures and early closing times occur, and paid valet parking is handy yet sometimes costly or slow. Breakfast and on-site dining are often enjoyed, but a few guests found breakfast overpriced or average. Overall, it suits travellers seeking a practical city hotel with urban energy and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are a widely praised highlight, though they can be closed seasonally, during renovations, or earlier in the evening. Paid valet parking is offered and convenient, but some guests found it costly, slow, or awkward to access.

Related guest reviews

10

Mark

Sep 8, 2025

·

Stayed 1 night

The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area

8

P

Apr 24, 2024

·

Stayed 2 nights

The hotel is right beside the Archeological Museum and within walking distance of many other attractions. Parking is available (EUR 14/night): you pause outside in the busy street, double-parking is normal, to unload luggage and the hotel staff will then take your keys and whisk the car away to somewhere else -- give 20 minutes notice whenever you want it back. The hotel has a slightly older feel to it, but our room was spacious with a good balcony, although a small ensuite bathroom; the bed was very comfortable and the air conditioning was very welcome. There was a very good choice of buffet options at breakfast. The rooftop pool is fairly compact and can be windy, but a blessing after a hot day of sightseeing!

10

Harrison

Sep 22, 2025

·

Stayed 1 night

Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.

6

Per

Apr 19, 2025

·

Stayed 4 nights

The rooftop area with swimming pool, sunbeds and bar was closed. That was our reason for choosing this hotel, so rather disappointing.

8

Yvonne

Sep 9, 2025

·

Stayed 4 nights

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.

8

NATACHA

Aug 24, 2024

·

Stayed 2 nights

Hôtel bien situé Grande chambre pour trois avec une cloison entre le lit une place et le lit double et un coin salon, un balcon et un frigo. Petit déjeuner correcte. Petite piscine mais agréable pour se rafraichir Nous sommes restés deux nuits avant de reprendre l avion, bus au pied de l hôtel pourl aéroport (1,20 € le trajet)

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6

Stephan

May 2, 2025

·

Stayed 4 nights

Rooftop-Pool/Bar waren im Umbau; War wichtiges Argument für Buchung und wurde nicht explizit darauf hingewiesen....; Hotel liegt sehr zentral für Anbindung mit Bus zum Flughafen und Innenstadt beginnt direkt nebendran. Aber: Tagsüber sehr laut durch Verkehrslärm und Nachts bis weit in Morgenstunden Lärm von Partygästen. Schlafen mit offenem Fenster kaum möglich.; Positiv: Freundlichkeit aller Mitarbeiter, Frühstück auch gut.

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6

Antti

Nov 8, 2024

·

Stayed 1 night

Average hotel. Very convenient location. Very friendly staff. Very sad that the rooftop terrace is closed in November-April so in the beginning of November we could not enjoy it although weather was nice.

6

April

Jul 26, 2025

·

Stayed 1 night

Mixed Experience – Great Location, But Service and Amenities Fall Short Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice. The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown. Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional. The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.

10

Melissa

Jul 14, 2025

·

Stayed 3 nights

Loved location and rooftop pool and bar. Hated that the pool closed so early.

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Cleanliness

Reviews commonly describe the hotel and rooms as clean and well kept. A few guests reported musty odors or inconsistent housekeeping in certain areas.

Related guest reviews

2

Christopher

Mar 21, 2024

·

Stayed 2 nights

Hotel was advertised as having a rooftop pool and rooftop bar available “Highlight: Outdoor pool available! Only 5% of properties offer this in Heraklion.” Both were NOT available. We booked a twin room. The springs were easy to feel through the mattresses - so uncomfortable. They offered us to test 3 alternative rooms. The first had the same bed. The second had much better beds, but had a really bad mould smell in the room which couldn’t get rid of by opening the window, see the photo of the ceiling. The third room was a double bed that was also really hard and again springs were felt through the mattress. We walked into town and found another hotel that had a rooftop bar and fresh rooms and left Capsis without staying. They even charged us the full days parking for 2 hours of parking. Neither the hotel nor Hotels.com responded to our messages through the App. We lost all the money for the stay, even though the hotel did not have the services advertised and stank of mould

10

Dinh

Aug 17, 2025

·

Stayed 1 night

Établissement propre et conforme à l’annonce

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10

Jacqueline

Dec 1, 2025

·

Stayed 1 night

Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.

8

Udo

Nov 7, 2025

·

Stayed 7 nights

Das zimmer war ohne Beanstandung Das Personal hatte immer gründlich gereinigt

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10

lucas

Sep 15, 2025

·

Stayed 1 night

Very clean room and property overall. Staff were amazingly friendly, allowed us to store our luggage after check out as we explored the city. Would book again.

10

Glenn

Dec 28, 2025

·

Stayed 1 night

Clean, safe, wonderful staff

6

Jennifer

Oct 1, 2024

·

Stayed 3 nights

The property was a bit dated and not the most clean, but it is located in a good area near a lot of things and really good food that locals love. The staff was great and really attentive.

8

Andreas

Aug 19, 2023

·

Stayed 4 nights

The rooms are poorly sound-proofed both from other rooms and the outside. Everything in the room feels old, the shower handle and its hook were so weak. Funny smell in the bathroom. Excellent service though and helpful staff. The AC was really good. Breakfast was good, too. Location, close to a big bus stop, was excellent - walking distance to a lot of restaurants, shops and harbor.

6

Carl

Aug 5, 2023

·

Stayed 1 night

Our room was on the 1st floor which had a musty smell because of a problem with damp

8

Marcus

Jun 12, 2025

·

Stayed 2 nights

Bra beläget hotell i centrala Heraklion. Vi hade ett rum på plan 1 vilket är 2 trappor upp från markplan/receptionen. Rummet var lagom stort, men badrummet hade kunnat vara lite större då handfatet var placerat utanför badrummet. Väggarna var ganska tunna vilket gjorde att man hörde väl när någon pratade i korridoren utanför. Förutom det hade vi en väldigt bra vistelse på hotellet. Allt var rent och fräscht inne på rummet. Frukosten på morgonen var fantastisk med det mesta man kan tänka sig till en frukost. Allting var fräscht och gott! Takterrassen och poolen var i toppskick också.

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Rooms

Many rooms are renovated, comfortable, and well air conditioned, with some offering balconies. Downsides include thin soundproofing, occasional small or interior rooms without exterior windows, dated decor in some units, and some hard or worn mattresses.

Related guest reviews

10

Marie-Michelle

Aug 14, 2025

·

Stayed 2 nights

Très confortable, petite chambre mais belle. Un peu bruyant, mais sans plus. Bien situé!

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10

Jacqueline

Dec 1, 2025

·

Stayed 1 night

Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.

6

Nadia

Aug 7, 2025

·

Stayed 2 nights

The hotel staff are lovely and very helpful, the location was great, the room was clean but small with no window, as it was interior facing, which felt stuffy and dark. I recommend asking specifically for an outward facing room if you stay here. And I highly recommend that the hotel clarifies what an internal room means on booing sites. I would rate it as 4 stars, definitely not 5 stars, as everything that would rate it higher costed extra- Breakfast was not included, parking was not included- so just he aware when booking. Overall it was fine for two nights.

10

Harrison

Sep 22, 2025

·

Stayed 1 night

Nice rooms, nice rooftop and pool. No complaints. Good quality aircon which is rare.

6

Michelle

Aug 31, 2024

·

Stayed 1 night

View from the roof was nice. Rooms are tired and dated.

10

osborne michael

Sep 12, 2025

·

Stayed 2 nights

Modern amenities. Very nice room. Safe in room. Hot water and ac. Has a balcony. Walking distance to shop. The area is bustling, yet the room is very quiet. Restaurant on-site that serves very good, yet inexpensive food. Staff is excellent and dress professionally.

8

Sandra Tamara

Aug 8, 2025

·

Stayed 3 nights

Sehr zentral gelegen Personal sehr freundlich Pool sehr schön Zimmer sehr modern Leider sind die Zimmer sehr hellhörig

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6

Chris

Jun 17, 2024

·

Stayed 3 nights

Beds are way too old and uncomfortable.

10

Patricia

Jul 14, 2023

·

Stayed 3 nights

Front desk people all very friendly and helpful. Valet parking very handy. We had a corner suite on the top floor that was the best room in the hotel so we were spoiled with a large suite, separate dining/living room and large bedroom and bathroom. Balcony wrapped around 2 sides. Shopping started a few steps out the door. This suite only had a shower in a tub which was high to step into. Not suitable for elderly or others with mobility problems. Perhaps ask if other rooms have a walk in shower. Have returned this hotel due to great front staff and location - very close to port- even walkable and not too far from airport.

8

Marcus

Jun 12, 2025

·

Stayed 2 nights

Bra beläget hotell i centrala Heraklion. Vi hade ett rum på plan 1 vilket är 2 trappor upp från markplan/receptionen. Rummet var lagom stort, men badrummet hade kunnat vara lite större då handfatet var placerat utanför badrummet. Väggarna var ganska tunna vilket gjorde att man hörde väl när någon pratade i korridoren utanför. Förutom det hade vi en väldigt bra vistelse på hotellet. Allt var rent och fräscht inne på rummet. Frukosten på morgonen var fantastisk med det mesta man kan tänka sig till en frukost. Allting var fräscht och gott! Takterrassen och poolen var i toppskick också.

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Service

Service is frequently praised as friendly, professional, and helpful, with assistance for early check-in, upgrades, luggage storage, and directions. A few reviews note inconsistent front desk interactions or minor lapses.

Related guest reviews

10

Mark

Sep 8, 2025

·

Stayed 1 night

The lady at the front desk was amazing paid valet parking made it very convenient a lot of shopping bars restaurants in the area

10

Jacqueline

Dec 1, 2025

·

Stayed 1 night

Clean refurbished room, nice walk in shower, helpful cheerful staff and good food and drinks.

10

Bruce

Sep 23, 2024

·

Stayed 1 night

Our group had 3 rooms. The front desk upgraded all of us to suites for the one night stay. We were able to walk to the museum which is less than a block. The front desk helped us with transportation to Knossos and to the ferry.

10

Jacqueline

Feb 26, 2023

·

Stayed 1 night

Every time we stay at this hotel the whole experience is very pleasurable. All the staff are very friendly and accommodating.

10

lucas

Sep 15, 2025

·

Stayed 1 night

Very clean room and property overall. Staff were amazingly friendly, allowed us to store our luggage after check out as we explored the city. Would book again.

10

Glenn

Dec 28, 2025

·

Stayed 1 night

Clean, safe, wonderful staff

10

Andy

Jun 22, 2025

·

Stayed 1 night

Excellent service. Very clean and staff is very helpful and cheerful.

6

April

Jul 26, 2025

·

Stayed 1 night

Mixed Experience – Great Location, But Service and Amenities Fall Short Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice. The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown. Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional. The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.

10

Jacqueline

Jun 5, 2025

·

Stayed 1 night

We frequently stay at this hotel. It is excellent. All the staff are professional and friendly. The rooms have recently been renovated and have walk in showers which are excellent.

6

Jason

Jun 28, 2025

·

Stayed 6 nights

The room was great and the bed was comfortable. The cleaners were friendly and did a great job. The breakfast was varied and lovely. The hotel was well located for transport and trips. The reception staff let the hotel down in my opinion. However, there are many eateries nearby where the staff are friendly and warm.

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Location

Very central next to the Archaeological Museum, close to buses (including the airport line), the port, shopping, and restaurants, so most sights are walkable. Several guests cautioned about traffic or nightlife noise.

Related guest reviews

10

Diane

May 25, 2025

·

Stayed 3 nights

Capsis Astoria is very conveniently located. It’s on the bus route to and from the airport so getting there is 1.20€. It’s also next door to the Heraklion archeological museum and on the bus route to Knossos. There are multiple restaurants nearby ranging from casual cafes to fine dining. We highly recommend Pemptos Ntore restaurant just across the way on the fifth floor. The hotel staff was friendly and accommodating, letting us check in when we arrived at 11 am. The breakfast is substantial. We enjoyed sitting at the pool and having a drink. They have a small version of a Greek windmill on the roof. Very Instagram friendly. We recommend it highly.

10

Ligner

Oct 19, 2025

·

Stayed 6 nights

Sehr schönes Hotel, zentral und gut erreichbar

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10

Jeffrey

Jul 8, 2025

·

Stayed 3 nights

Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.

10

Morgan

May 13, 2025

·

Stayed 1 night

Great central location, close to shopping and dining. Would stay there again.

10

Erica

Aug 24, 2025

·

Stayed 8 nights

Posizione ottima all'inizio del centro pedonale pieno di negozi e ristoranti. Taxi e autobus fuori dall'hotel.

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10

denisa

Jul 3, 2025

·

Stayed 2 nights

Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.

8

Paul

Oct 18, 2024

·

Stayed 1 night

Central and easy to find . Staff very helpful . Good for central Heraklion

8

Sandra Tamara

Aug 8, 2025

·

Stayed 3 nights

Sehr zentral gelegen Personal sehr freundlich Pool sehr schön Zimmer sehr modern Leider sind die Zimmer sehr hellhörig

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10

Martin

Jun 22, 2024

·

Stayed 3 nights

Zentrale Lage mit Busstation vor dem Hotel. Direkt nebenan beginnt die Fußgängerzone (Dedalou) zum zentralen Morosini-Brunnen. Zimmer waren groß, mit Balkon, Wasserkocher mit Kaffee und Tee waren vorhanden. Das Beste war aber der Dachpool, zwar klein, aber ausreichend, mit 360 Gra Blick über die Stadt und den Hafen.

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10

Shelly

Oct 1, 2023

·

Excellent location for walking, shopping, sightseeing,transfers to airport and bus. Excellent breakfast included. Rooftop bar/dining available. Bring earplugs for the best nights sleep but the convenience makes the noise bearable.

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Dining

Breakfast is often extensive and tasty, and many guests enjoyed the rooftop or on-site restaurants. Some felt breakfast was overpriced or underwhelming compared with nearby options.

Related guest reviews

10

osborne michael

Sep 12, 2025

·

Stayed 2 nights

Modern amenities. Very nice room. Safe in room. Hot water and ac. Has a balcony. Walking distance to shop. The area is bustling, yet the room is very quiet. Restaurant on-site that serves very good, yet inexpensive food. Staff is excellent and dress professionally.

8

Yvonne

Sep 9, 2025

·

Stayed 4 nights

Good location, fantastic top deck open bar/restaurant, very good food and friendly service.

10

Thomas

Sep 16, 2024

·

Stayed 1 night

I typically stay here for work trips to HER - Thia is the 6/7th time I've been here and it has an amazing rooftop bar (with great food!) to watch the sunset and work (or to catch some sun). I love the hotel and it's super close to everything. If you feel lazy there is also a gun there so it covers everything. Thank you Capsis team ❤️

10

denisa

Jul 3, 2025

·

Stayed 2 nights

Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.

10

Xiaoming

Dec 8, 2022

·

I love this hotel , best location, nice services especially the first floor restaurant where the food was delicious, we ate every night and I would strongly recommend to everyone, taste delicious with great prices.

6

April

Jul 26, 2025

·

Stayed 1 night

Mixed Experience – Great Location, But Service and Amenities Fall Short Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice. The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown. Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional. The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.

10

Shelly

Oct 1, 2023

·

Excellent location for walking, shopping, sightseeing,transfers to airport and bus. Excellent breakfast included. Rooftop bar/dining available. Bring earplugs for the best nights sleep but the convenience makes the noise bearable.

10

Danice

Jul 20, 2025

·

Stayed 2 nights

We were a family of five in three rooms for two nights. We all really enjoyed this hotel. Nice roof bar and pool, where we spent a lot of time. Very comfortable rooms. Excellent breakfast. And a great location, across the street from thecArchaeologic

10

Athanasios

Oct 8, 2025

·

Stayed 1 night

Sehr gut !!! Perfekte Lage !!! Erstklassisches Frühstuck !!! 5 von 5 Sternen*****

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8

Marcus

Jun 12, 2025

·

Stayed 2 nights

Bra beläget hotell i centrala Heraklion. Vi hade ett rum på plan 1 vilket är 2 trappor upp från markplan/receptionen. Rummet var lagom stort, men badrummet hade kunnat vara lite större då handfatet var placerat utanför badrummet. Väggarna var ganska tunna vilket gjorde att man hörde väl när någon pratade i korridoren utanför. Förutom det hade vi en väldigt bra vistelse på hotellet. Allt var rent och fräscht inne på rummet. Frukosten på morgonen var fantastisk med det mesta man kan tänka sig till en frukost. Allting var fräscht och gott! Takterrassen och poolen var i toppskick också.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $100	5 $73	6 $71	7 $72
8 $72	9 $71	10 $71	11 $71	12 $75	13 $75	14 $75
15 $75	16 $75	17 $75	18 $75	19 $76	20 $77	21 $73
22 $73	23 $73	24 $73	25 $85	26 $84	27 $76	28 $73
29 $73	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
		1 $85	2 $85	3 $85	4 $85	5 $73
6 $73	7 $73	8 $77	9 $73	10 $73	11 $73	12 $73
13 $73	14 $73	15 $73	16 $73	17 $73	18 $73	19 $73
20 $73	21 $73	22 $73	23 $73	24 $77	25 $73	26 $73
27 $73	28 $73	29 $77	30 $73	31 $73

Capsis Astoria Heraklion

Prices for Capsis Astoria Heraklion

Monthly average prices

About this property

Location

Room options

Business Suite, Balcony

Executive Room For Guests with Special Needs and Abilities

Family Room

Executive Room

Comfort Room

Triple Room Street View

Junior Suite, Balcony

Superior Room Grand View

Superior Room Street View

Guest reviews of Capsis Astoria Heraklion

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Capsis Astoria Heraklion

Considering this hotel for your Heraklion trip?

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