All Riviera Resort
$57
/ night
Avg. for October
Prices for All Riviera Resort
Select dates to see prices and availability
$57
/ night
Avg. for October
Monthly average prices
Nightly prices at All Riviera Resort average $45 in September, the cheapest month, and $157 in January, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $157 |
| August | $51 |
| September | $45 |
| October | $57 |
| November | $65 |
| December | $63 |
J
A
S
Oct · $57
O
N
D
Most expensive: January (~$157)
Cheapest: September (~$45)
About this property
Experience an abundance of unparalleled facilities and features at All Riviera Resort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort. Visitors can take advantage of th...
Location
This hotel lies beside the beach at the heart of Playa del Carmen, within one street of the Quinta Avenida
Swimming pool
Non-Smoking Rooms
Refrigerator
Housekeeping
Safe-Deposit Box
Hair Dryer
Location
Mz1 lt 1 Calle 2 Nte, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexico
Room options
2
Room Standard
Air ConditioningTV
1
Quadruple Queen Size Bed
3× Full Beds
Sleeps 4
377 ft²
Air ConditioningTV
1
Suite Standard
Sleeps 8
Air ConditioningTV
Guest reviews of All Riviera Resort
7.2
Good
Based on 332 verified reviews
Who stays here?
Couple
50%
Family
20%
Group
24%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
All Riviera Resort draws strong opinions: travellers praise its prime beachfront location near Quinta Avenida, but many report heavy wear, poor maintenance, and widespread cleanliness issues, especially with towels, bathrooms, and the pool.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
All Riviera Resort draws strong opinions: travellers praise its prime beachfront location near Quinta Avenida, but many report heavy wear, poor maintenance, and widespread cleanliness issues, especially with towels, bathrooms, and the pool.
Service feedback is mixed, with some noting helpful, friendly staff and smooth check-in, while others found the team unresponsive or rude. Rooms are dated and basic, with hard beds and ill-fitting sheets, while several guests appreciated balconies and ocean views. Facilities are basic, with no on-site parking and several reports of slippery stairs and no elevator. Best for travelers prioritizing price over polish.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Beach access is a plus, but many reviews cite a dirty, often unusable pool and no on-site parking; a few also mention slippery stairs and the lack of an elevator.
Related guest reviews
6
Maria Carolina Vazquez
Nov 22, 2024
·
Stayed 4 nights
La ubicación es excelente tiene acceso directo ala playa y esta a media cuadra de la quinta avenida PERO el hotel es viejo LA ALBERCA ESTA SUPER SUCIA jamas la limpiaton en 5 dias que estuve ahi las toallas esta HORRIBLE MUY VIEJAS acabadas desgastadas raposas parecen trapeadores todo muy acabado la limpeza terrible no limpaban la terrasa y todo por encimita el personal del lobby nunca esstaba tenias que esperar que saliera de algun lado y ya por ultimo tenias acceso a playa pero les daban preferencia los que venian de fuera ya que a esa gente les pagaban y los del hotel ya venia incluido te mandaban hasta atrass Como dije en ubicacion esta perfecto y acceso a playa lo demas esta de pensarse
La ubicación es excelente tiene acceso directo ala playa y esta a media cuadra de la quinta avenida PERO el hotel es viejo LA ALBERCA ESTA SUPER SUCIA jamas la limpiaton en 5 dias que estuve ahi las toallas esta HORRIBLE MUY VIEJAS acabadas desgastadas raposas parecen trapeadores todo muy acabado la limpeza terrible no limpaban la terrasa y todo por encimita el personal del lobby nunca esstaba tenias que esperar que saliera de algun lado y ya por ultimo tenias acceso a playa pero les daban preferencia los que venian de fuera ya que a esa gente les pagaban y los del hotel ya venia incluido te mandaban hasta atrass Como dije en ubicacion esta perfecto y acceso a playa lo demas esta de pensarse
4
JUAN FRANCISCO
Feb 4, 2023
·
Le urge renovación al hotel, está muy maltratado el inmueble, el baño malo, colchones sucios, el olor a drenaje sale por el lavabo, no cuenta con estacionamiento y les importa poco donde dejes tu auto, tuve que pagar $250 por día de estacionamiento extra y está a 6 cuadras de distancia estuve a punto de correr del lugar pero lo que me detuvo fue la excelente ubicación que tiene con respecto a la 5ta avenida, en general mal lugar
Le urge renovación al hotel, está muy maltratado el inmueble, el baño malo, colchones sucios, el olor a drenaje sale por el lavabo, no cuenta con estacionamiento y les importa poco donde dejes tu auto, tuve que pagar $250 por día de estacionamiento extra y está a 6 cuadras de distancia estuve a punto de correr del lugar pero lo que me detuvo fue la excelente ubicación que tiene con respecto a la 5ta avenida, en general mal lugar
10
Diana
Aug 4, 2023
·
Stayed 5 nights
El personal es miy amable y servicial. Tiene porton a la playa.
El personal es miy amable y servicial. Tiene porton a la playa.
8
Wendy
Mar 21, 2024
·
Stayed 4 nights
Falta de estacionamineto, restaurante, alberca sucia y pequeña, hotel viejo sin remodelacion.
Falta de estacionamineto, restaurante, alberca sucia y pequeña, hotel viejo sin remodelacion.
6
Karla
May 3, 2023
·
Stayed 2 nights
No nos gustó que la alberca no tuviera mantenimiento, se veía muy sucia, no había elevador y las escaleras eran muy resbalosas, mi papá se cayó
No nos gustó que la alberca no tuviera mantenimiento, se veía muy sucia, no había elevador y las escaleras eran muy resbalosas, mi papá se cayó
10
Aranzazu del Socorro
Aug 14, 2023
·
Stayed 1 night
Check in sin problemas, de madera rápida y oportuna, excelente ubicación al pie de playa y atracciones. Muy satisfecha con el servicio. Único inconveniente que el clima tenia gotera y costaba un poco abrir la puerta de la habitación.
Check in sin problemas, de madera rápida y oportuna, excelente ubicación al pie de playa y atracciones. Muy satisfecha con el servicio. Único inconveniente que el clima tenia gotera y costaba un poco abrir la puerta de la habitación.
2
Ramon
Jan 16, 2024
·
Stayed 7 nights
Horrible place, rooms don't look anything like in the pictures, the paint was falling apart, mirror was very dirty, the place doesn't have a hot tub and the pool was so dirty that no one would want to swim in, I chooses this place because I wanted a pool and a hot tub, I couldn't use any. I tried to go somewhere else but I was too late to book something else.
Horrible place, rooms don't look anything like in the pictures, the paint was falling apart, mirror was very dirty, the place doesn't have a hot tub and the pool was so dirty that no one would want to swim in, I chooses this place because I wanted a pool and a hot tub, I couldn't use any. I tried to go somewhere else but I was too late to book something else.
4
Video juegos
Jan 2, 2025
·
Stayed 1 night
Muy deteriorado, no sirven las chapas, hay puertas tiradas, mucho desorden, piscina sucia, personal de los camastros nada atentos
Muy deteriorado, no sirven las chapas, hay puertas tiradas, mucho desorden, piscina sucia, personal de los camastros nada atentos
6
Aaron
Jan 19, 2022
·
Stayed 1 night
No tiene estacionamiento, y es difícil encontrar con la dirección en google maps ,,, adema las habitaciones no estaban del todo limpias, no había todos los accesorios que dijeron que ofrecían, la puerta no habré totalmente, pero el balcón y su vista está muy bien
No tiene estacionamiento, y es difícil encontrar con la dirección en google maps ,,, adema las habitaciones no estaban del todo limpias, no había todos los accesorios que dijeron que ofrecían, la puerta no habré totalmente, pero el balcón y su vista está muy bien
4
María de los Ángeles
Jan 21, 2024
·
La alberca jamás se pudo usar, siempre estuvo sucia, las instalaciones viejas y descuidadas, lo único bueno fue que sí aseaban diario el cuarto,
La alberca jamás se pudo usar, siempre estuvo sucia, las instalaciones viejas y descuidadas, lo único bueno fue que sí aseaban diario el cuarto,
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe poor cleanliness and upkeep throughout rooms and common areas, including stained or worn towels, odors, mold in showers, and dirty pool and corridors; a few noted basic daily tidying.
Related guest reviews
2
Manuel
Jan 14, 2024
·
Stayed 4 nights
Solo tienen muy buen fotógrafo, las instalaciones en general son malas, viejas y demasiado sucias.
Solo tienen muy buen fotógrafo, las instalaciones en general son malas, viejas y demasiado sucias.
8
Claudia
Dec 24, 2024
·
Stayed 1 night
Bastante cerca del mar y tuve la suerte de estar en planta baja. El bano deja mucho que desear ya que la ducha se ve bastante sucia, las toalla entregadas, por supuesto no las use bastante antiguas y percudidas. La bienvenida del Hotel muy poco calida pero oportuna.
Bastante cerca del mar y tuve la suerte de estar en planta baja. El bano deja mucho que desear ya que la ducha se ve bastante sucia, las toalla entregadas, por supuesto no las use bastante antiguas y percudidas. La bienvenida del Hotel muy poco calida pero oportuna.
6
Maria Carolina Vazquez
Nov 22, 2024
·
Stayed 4 nights
La ubicación es excelente tiene acceso directo ala playa y esta a media cuadra de la quinta avenida PERO el hotel es viejo LA ALBERCA ESTA SUPER SUCIA jamas la limpiaton en 5 dias que estuve ahi las toallas esta HORRIBLE MUY VIEJAS acabadas desgastadas raposas parecen trapeadores todo muy acabado la limpeza terrible no limpaban la terrasa y todo por encimita el personal del lobby nunca esstaba tenias que esperar que saliera de algun lado y ya por ultimo tenias acceso a playa pero les daban preferencia los que venian de fuera ya que a esa gente les pagaban y los del hotel ya venia incluido te mandaban hasta atrass Como dije en ubicacion esta perfecto y acceso a playa lo demas esta de pensarse
La ubicación es excelente tiene acceso directo ala playa y esta a media cuadra de la quinta avenida PERO el hotel es viejo LA ALBERCA ESTA SUPER SUCIA jamas la limpiaton en 5 dias que estuve ahi las toallas esta HORRIBLE MUY VIEJAS acabadas desgastadas raposas parecen trapeadores todo muy acabado la limpeza terrible no limpaban la terrasa y todo por encimita el personal del lobby nunca esstaba tenias que esperar que saliera de algun lado y ya por ultimo tenias acceso a playa pero les daban preferencia los que venian de fuera ya que a esa gente les pagaban y los del hotel ya venia incluido te mandaban hasta atrass Como dije en ubicacion esta perfecto y acceso a playa lo demas esta de pensarse
6
Monica
Feb 11, 2023
·
Stayed 3 nights
Me gustó la ubicación, no me gusto que le falta mucho mantenimiento e higiene, tiene insectos, cucarachas, arañas y la alberca siempre estuvo sucia
Me gustó la ubicación, no me gusto que le falta mucho mantenimiento e higiene, tiene insectos, cucarachas, arañas y la alberca siempre estuvo sucia
2
Andrea
Feb 9, 2025
·
Stayed 9 nights
DO NOT BOOK!! I should have listened to other reviews. This was the most disgusting place i have ever seen in my life. We didn’t stay here and i will be trying to get a refund. The room had a safe with NO lock, the bath towels were stained and thread bare, black mold in the shower, the smell was awful. The attendant was non responsive to anything.
DO NOT BOOK!! I should have listened to other reviews. This was the most disgusting place i have ever seen in my life. We didn’t stay here and i will be trying to get a refund. The room had a safe with NO lock, the bath towels were stained and thread bare, black mold in the shower, the smell was awful. The attendant was non responsive to anything.
2
Antonio
Jan 22, 2025
·
Stayed 3 nights
Un asco de hotel. Horrible, sucio en pésimas condiciones lo que genero que abandonara el hotel de inmediato, es increíble que ofrezcan este tipo de hoteles. Un asco un robo.
Un asco de hotel. Horrible, sucio en pésimas condiciones lo que genero que abandonara el hotel de inmediato, es increíble que ofrezcan este tipo de hoteles. Un asco un robo.
4
Wilson
Jan 6, 2024
·
Stayed 3 nights
This hotel has a great location and a good beach view. We arrive early and they let us leave our luggage at the reception. The hotel in general is not well maintained. Looks like the owners don’t care about the appearance and cleanliness and don’t want to invest any money in the property. What you see on the web page is totally different from what it looks like nowadays. Honestly, they can do much better The view from our your was amazing and the internet worked very good.
This hotel has a great location and a good beach view. We arrive early and they let us leave our luggage at the reception. The hotel in general is not well maintained. Looks like the owners don’t care about the appearance and cleanliness and don’t want to invest any money in the property. What you see on the web page is totally different from what it looks like nowadays. Honestly, they can do much better The view from our your was amazing and the internet worked very good.
4
Luis Enrique
Nov 9, 2023
·
Stayed 1 night
Esta muy cerca de la 5ta Av pero se escucha mucho ruido, la limpieza no es buena y huele feo.
Esta muy cerca de la 5ta Av pero se escucha mucho ruido, la limpieza no es buena y huele feo.
4
Video juegos
Jan 2, 2025
·
Stayed 1 night
Muy deteriorado, no sirven las chapas, hay puertas tiradas, mucho desorden, piscina sucia, personal de los camastros nada atentos
Muy deteriorado, no sirven las chapas, hay puertas tiradas, mucho desorden, piscina sucia, personal de los camastros nada atentos
4
María de los Ángeles
Jan 21, 2024
·
La alberca jamás se pudo usar, siempre estuvo sucia, las instalaciones viejas y descuidadas, lo único bueno fue que sí aseaban diario el cuarto,
La alberca jamás se pudo usar, siempre estuvo sucia, las instalaciones viejas y descuidadas, lo único bueno fue que sí aseaban diario el cuarto,
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AI-generated summary based on recent guest reviews
Rooms
Rooms are old and worn, with maintenance issues, hard mattresses and ill-fitting sheets; some report noise from nearby nightlife, while others appreciated balconies and ocean views.
Related guest reviews
8
Claudia
Dec 24, 2024
·
Stayed 1 night
Bastante cerca del mar y tuve la suerte de estar en planta baja. El bano deja mucho que desear ya que la ducha se ve bastante sucia, las toalla entregadas, por supuesto no las use bastante antiguas y percudidas. La bienvenida del Hotel muy poco calida pero oportuna.
Bastante cerca del mar y tuve la suerte de estar en planta baja. El bano deja mucho que desear ya que la ducha se ve bastante sucia, las toalla entregadas, por supuesto no las use bastante antiguas y percudidas. La bienvenida del Hotel muy poco calida pero oportuna.
4
FREDERICK
Dec 15, 2022
·
Stayed 1 night
The hotel is rundown, old, and uninviting. There’s no bathmats. There was two towels that were coming apart. We asked for an extra towel because we use it for a bathmat and they wouldn’t give it to us. It’s a beautiful location but the hotel is definitely lacking. If you’re on a low budget it’s probably adequate for you. One night there was enough
The hotel is rundown, old, and uninviting. There’s no bathmats. There was two towels that were coming apart. We asked for an extra towel because we use it for a bathmat and they wouldn’t give it to us. It’s a beautiful location but the hotel is definitely lacking. If you’re on a low budget it’s probably adequate for you. One night there was enough
6
Brian Jonathan
Jan 20, 2025
·
Stayed 14 nights
Pool isn’t swimmable, more of a foot bath. View was very nice. Manage expectations; you’re in the middle of a busy tourist area with a nice beach view. Bed was hard and sheets didn’t fit well. Cleaners didn’t clean often. But it was quiet at night for Mexico.
Pool isn’t swimmable, more of a foot bath. View was very nice. Manage expectations; you’re in the middle of a busy tourist area with a nice beach view. Bed was hard and sheets didn’t fit well. Cleaners didn’t clean often. But it was quiet at night for Mexico.
4
Tony
Mar 16, 2023
·
Stayed 4 nights
Very loud at night, a night club nearby was loud until 2-3am
Very loud at night, a night club nearby was loud until 2-3am
2
Andrea
Feb 9, 2025
·
Stayed 9 nights
DO NOT BOOK!! I should have listened to other reviews. This was the most disgusting place i have ever seen in my life. We didn’t stay here and i will be trying to get a refund. The room had a safe with NO lock, the bath towels were stained and thread bare, black mold in the shower, the smell was awful. The attendant was non responsive to anything.
DO NOT BOOK!! I should have listened to other reviews. This was the most disgusting place i have ever seen in my life. We didn’t stay here and i will be trying to get a refund. The room had a safe with NO lock, the bath towels were stained and thread bare, black mold in the shower, the smell was awful. The attendant was non responsive to anything.
8
Michael
Jan 6, 2024
·
Stayed 7 nights
I gave this place an above average rating because of its prime location, with balconies facing the beach and sunrise. Also, The front desk and service people were very helpful whenever we asked for help (but asking was definitely necessary). The cost was much less than other beachfront hotels, which is why we chose this place—as a value option. So it gets 4 out of 5 stars for its overall value given its location.
I gave this place an above average rating because of its prime location, with balconies facing the beach and sunrise. Also, The front desk and service people were very helpful whenever we asked for help (but asking was definitely necessary). The cost was much less than other beachfront hotels, which is why we chose this place—as a value option. So it gets 4 out of 5 stars for its overall value given its location.
4
Wilson
Jan 6, 2024
·
Stayed 3 nights
This hotel has a great location and a good beach view. We arrive early and they let us leave our luggage at the reception. The hotel in general is not well maintained. Looks like the owners don’t care about the appearance and cleanliness and don’t want to invest any money in the property. What you see on the web page is totally different from what it looks like nowadays. Honestly, they can do much better The view from our your was amazing and the internet worked very good.
This hotel has a great location and a good beach view. We arrive early and they let us leave our luggage at the reception. The hotel in general is not well maintained. Looks like the owners don’t care about the appearance and cleanliness and don’t want to invest any money in the property. What you see on the web page is totally different from what it looks like nowadays. Honestly, they can do much better The view from our your was amazing and the internet worked very good.
2
Rey
Apr 3, 2024
·
Stayed 5 nights
Nothing like the pictures online. There was a lot things wrong with the room but the worst was the bed. The bed sheet was big enough to cover the whole mattress and that’s what show the bad condition of the mattress we were suppose to rest during our 5 day trip. We couldn’t sleep the only night we end up staying here, that we end up going to different hotel for the remaining of our trip.
Nothing like the pictures online. There was a lot things wrong with the room but the worst was the bed. The bed sheet was big enough to cover the whole mattress and that’s what show the bad condition of the mattress we were suppose to rest during our 5 day trip. We couldn’t sleep the only night we end up staying here, that we end up going to different hotel for the remaining of our trip.
4
Luis Enrique
Nov 9, 2023
·
Stayed 1 night
Esta muy cerca de la 5ta Av pero se escucha mucho ruido, la limpieza no es buena y huele feo.
Esta muy cerca de la 5ta Av pero se escucha mucho ruido, la limpieza no es buena y huele feo.
6
Aaron
Jan 19, 2022
·
Stayed 1 night
No tiene estacionamiento, y es difícil encontrar con la dirección en google maps ,,, adema las habitaciones no estaban del todo limpias, no había todos los accesorios que dijeron que ofrecían, la puerta no habré totalmente, pero el balcón y su vista está muy bien
No tiene estacionamiento, y es difícil encontrar con la dirección en google maps ,,, adema las habitaciones no estaban del todo limpias, no había todos los accesorios que dijeron que ofrecían, la puerta no habré totalmente, pero el balcón y su vista está muy bien
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AI-generated summary based on recent guest reviews
Service
Service is mixed: several guests praised friendly, helpful reception and smooth check-in, but others reported unresponsive or rude staff and difficulty finding lobby personnel.
Related guest reviews
8
Maria Magdalena
Feb 19, 2025
·
Stayed 4 nights
La atención de recepción muy bien , un hotel antiguo...le falta mantenimiento pero por el precio y la ubicación está bien ....cama cómoda , agua caliente ...nos alojamos en la habitación con vista a la alberca
La atención de recepción muy bien , un hotel antiguo...le falta mantenimiento pero por el precio y la ubicación está bien ....cama cómoda , agua caliente ...nos alojamos en la habitación con vista a la alberca
2
nathan
Jan 28, 2024
·
Stayed 1 night
Do not stay here. Clearly, no maintenance has been done for a very long time. It is unkept, scary and the staff are rude. There was no toilet paper in the room. When I asked the staff for toilet paper they gave me a half used roll. When I asked for a towel to take a shower I was given one very worn towel.
Do not stay here. Clearly, no maintenance has been done for a very long time. It is unkept, scary and the staff are rude. There was no toilet paper in the room. When I asked the staff for toilet paper they gave me a half used roll. When I asked for a towel to take a shower I was given one very worn towel.
8
Juan Carlos
Feb 11, 2024
·
Stayed 4 nights
Excelente ubicacion, buen precio y super servicio
Excelente ubicacion, buen precio y super servicio
10
Diana
Aug 4, 2023
·
Stayed 5 nights
El personal es miy amable y servicial. Tiene porton a la playa.
El personal es miy amable y servicial. Tiene porton a la playa.
2
Andrea
Feb 9, 2025
·
Stayed 9 nights
DO NOT BOOK!! I should have listened to other reviews. This was the most disgusting place i have ever seen in my life. We didn’t stay here and i will be trying to get a refund. The room had a safe with NO lock, the bath towels were stained and thread bare, black mold in the shower, the smell was awful. The attendant was non responsive to anything.
DO NOT BOOK!! I should have listened to other reviews. This was the most disgusting place i have ever seen in my life. We didn’t stay here and i will be trying to get a refund. The room had a safe with NO lock, the bath towels were stained and thread bare, black mold in the shower, the smell was awful. The attendant was non responsive to anything.
8
emma
Nov 17, 2024
·
Stayed 1 night
Buen servicio
Buen servicio
8
Juan Carlos
Nov 29, 2024
·
Stayed 5 nights
Excelente Ubicacion, Precio y Servicio
Excelente Ubicacion, Precio y Servicio
10
Aranzazu del Socorro
Aug 14, 2023
·
Stayed 1 night
Check in sin problemas, de madera rápida y oportuna, excelente ubicación al pie de playa y atracciones. Muy satisfecha con el servicio. Único inconveniente que el clima tenia gotera y costaba un poco abrir la puerta de la habitación.
Check in sin problemas, de madera rápida y oportuna, excelente ubicación al pie de playa y atracciones. Muy satisfecha con el servicio. Único inconveniente que el clima tenia gotera y costaba un poco abrir la puerta de la habitación.
10
Gwendolyn
May 29, 2024
·
Stayed 6 nights
This was our first time and the service was great, the only ting I can say it do the upgrade for more choice’s of food.
This was our first time and the service was great, the only ting I can say it do the upgrade for more choice’s of food.
4
Video juegos
Jan 2, 2025
·
Stayed 1 night
Muy deteriorado, no sirven las chapas, hay puertas tiradas, mucho desorden, piscina sucia, personal de los camastros nada atentos
Muy deteriorado, no sirven las chapas, hay puertas tiradas, mucho desorden, piscina sucia, personal de los camastros nada atentos
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AI-generated summary based on recent guest reviews
Location
Excellent beachfront location by Quinta Avenida and close to attractions, with great ocean views; some reported late-night noise from nearby venues.
Related guest reviews
8
Maria Magdalena
Feb 19, 2025
·
Stayed 4 nights
La atención de recepción muy bien , un hotel antiguo...le falta mantenimiento pero por el precio y la ubicación está bien ....cama cómoda , agua caliente ...nos alojamos en la habitación con vista a la alberca
La atención de recepción muy bien , un hotel antiguo...le falta mantenimiento pero por el precio y la ubicación está bien ....cama cómoda , agua caliente ...nos alojamos en la habitación con vista a la alberca
10
James
Nov 27, 2024
·
Stayed 1 night
I love the location. Right on the beach and close to everything I need. The property needs maintenance, although hot water wasn't an issue. Great value for the mo8
I love the location. Right on the beach and close to everything I need. The property needs maintenance, although hot water wasn't an issue. Great value for the mo8
6
Maria Carolina Vazquez
Nov 22, 2024
·
Stayed 4 nights
La ubicación es excelente tiene acceso directo ala playa y esta a media cuadra de la quinta avenida PERO el hotel es viejo LA ALBERCA ESTA SUPER SUCIA jamas la limpiaton en 5 dias que estuve ahi las toallas esta HORRIBLE MUY VIEJAS acabadas desgastadas raposas parecen trapeadores todo muy acabado la limpeza terrible no limpaban la terrasa y todo por encimita el personal del lobby nunca esstaba tenias que esperar que saliera de algun lado y ya por ultimo tenias acceso a playa pero les daban preferencia los que venian de fuera ya que a esa gente les pagaban y los del hotel ya venia incluido te mandaban hasta atrass Como dije en ubicacion esta perfecto y acceso a playa lo demas esta de pensarse
La ubicación es excelente tiene acceso directo ala playa y esta a media cuadra de la quinta avenida PERO el hotel es viejo LA ALBERCA ESTA SUPER SUCIA jamas la limpiaton en 5 dias que estuve ahi las toallas esta HORRIBLE MUY VIEJAS acabadas desgastadas raposas parecen trapeadores todo muy acabado la limpeza terrible no limpaban la terrasa y todo por encimita el personal del lobby nunca esstaba tenias que esperar que saliera de algun lado y ya por ultimo tenias acceso a playa pero les daban preferencia los que venian de fuera ya que a esa gente les pagaban y los del hotel ya venia incluido te mandaban hasta atrass Como dije en ubicacion esta perfecto y acceso a playa lo demas esta de pensarse
4
JUAN FRANCISCO
Feb 4, 2023
·
Le urge renovación al hotel, está muy maltratado el inmueble, el baño malo, colchones sucios, el olor a drenaje sale por el lavabo, no cuenta con estacionamiento y les importa poco donde dejes tu auto, tuve que pagar $250 por día de estacionamiento extra y está a 6 cuadras de distancia estuve a punto de correr del lugar pero lo que me detuvo fue la excelente ubicación que tiene con respecto a la 5ta avenida, en general mal lugar
Le urge renovación al hotel, está muy maltratado el inmueble, el baño malo, colchones sucios, el olor a drenaje sale por el lavabo, no cuenta con estacionamiento y les importa poco donde dejes tu auto, tuve que pagar $250 por día de estacionamiento extra y está a 6 cuadras de distancia estuve a punto de correr del lugar pero lo que me detuvo fue la excelente ubicación que tiene con respecto a la 5ta avenida, en general mal lugar
6
Brian Jonathan
Jan 20, 2025
·
Stayed 14 nights
Pool isn’t swimmable, more of a foot bath. View was very nice. Manage expectations; you’re in the middle of a busy tourist area with a nice beach view. Bed was hard and sheets didn’t fit well. Cleaners didn’t clean often. But it was quiet at night for Mexico.
Pool isn’t swimmable, more of a foot bath. View was very nice. Manage expectations; you’re in the middle of a busy tourist area with a nice beach view. Bed was hard and sheets didn’t fit well. Cleaners didn’t clean often. But it was quiet at night for Mexico.
8
Michael
Jan 6, 2024
·
Stayed 7 nights
I gave this place an above average rating because of its prime location, with balconies facing the beach and sunrise. Also, The front desk and service people were very helpful whenever we asked for help (but asking was definitely necessary). The cost was much less than other beachfront hotels, which is why we chose this place—as a value option. So it gets 4 out of 5 stars for its overall value given its location.
I gave this place an above average rating because of its prime location, with balconies facing the beach and sunrise. Also, The front desk and service people were very helpful whenever we asked for help (but asking was definitely necessary). The cost was much less than other beachfront hotels, which is why we chose this place—as a value option. So it gets 4 out of 5 stars for its overall value given its location.
8
Juan Carlos
Nov 29, 2024
·
Stayed 5 nights
Excelente Ubicacion, Precio y Servicio
Excelente Ubicacion, Precio y Servicio
4
Wilson
Jan 6, 2024
·
Stayed 3 nights
This hotel has a great location and a good beach view. We arrive early and they let us leave our luggage at the reception. The hotel in general is not well maintained. Looks like the owners don’t care about the appearance and cleanliness and don’t want to invest any money in the property. What you see on the web page is totally different from what it looks like nowadays. Honestly, they can do much better The view from our your was amazing and the internet worked very good.
This hotel has a great location and a good beach view. We arrive early and they let us leave our luggage at the reception. The hotel in general is not well maintained. Looks like the owners don’t care about the appearance and cleanliness and don’t want to invest any money in the property. What you see on the web page is totally different from what it looks like nowadays. Honestly, they can do much better The view from our your was amazing and the internet worked very good.
4
Luis Enrique
Nov 9, 2023
·
Stayed 1 night
Esta muy cerca de la 5ta Av pero se escucha mucho ruido, la limpieza no es buena y huele feo.
Esta muy cerca de la 5ta Av pero se escucha mucho ruido, la limpieza no es buena y huele feo.
8
janet victoria
Jan 29, 2024
·
Stayed 7 nights
Very close to a beautiful beach
Very close to a beautiful beach
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
8
Wendy
Mar 21, 2024
·
Stayed 4 nights
Falta de estacionamineto, restaurante, alberca sucia y pequeña, hotel viejo sin remodelacion.
Falta de estacionamineto, restaurante, alberca sucia y pequeña, hotel viejo sin remodelacion.
10
Gwendolyn
May 29, 2024
·
Stayed 6 nights
This was our first time and the service was great, the only ting I can say it do the upgrade for more choice’s of food.
This was our first time and the service was great, the only ting I can say it do the upgrade for more choice’s of food.
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AI-generated summary based on recent guest reviews
8
YUKI
Mar 14, 2023
·
Stayed 4 nights
good!
good!
6
Luis
Feb 17, 2023
·
Stayed 3 nights
El hotel si
El hotel si
6
Monica
Feb 11, 2023
·
Stayed 3 nights
Me gustó la ubicación, no me gusto que le falta mucho mantenimiento e higiene, tiene insectos, cucarachas, arañas y la alberca siempre estuvo sucia
Me gustó la ubicación, no me gusto que le falta mucho mantenimiento e higiene, tiene insectos, cucarachas, arañas y la alberca siempre estuvo sucia
4
JUAN FRANCISCO
Feb 4, 2023
·
Le urge renovación al hotel, está muy maltratado el inmueble, el baño malo, colchones sucios, el olor a drenaje sale por el lavabo, no cuenta con estacionamiento y les importa poco donde dejes tu auto, tuve que pagar $250 por día de estacionamiento extra y está a 6 cuadras de distancia estuve a punto de correr del lugar pero lo que me detuvo fue la excelente ubicación que tiene con respecto a la 5ta avenida, en general mal lugar
Le urge renovación al hotel, está muy maltratado el inmueble, el baño malo, colchones sucios, el olor a drenaje sale por el lavabo, no cuenta con estacionamiento y les importa poco donde dejes tu auto, tuve que pagar $250 por día de estacionamiento extra y está a 6 cuadras de distancia estuve a punto de correr del lugar pero lo que me detuvo fue la excelente ubicación que tiene con respecto a la 5ta avenida, en general mal lugar
Property Policies
Check-in
Check-out
Check-in from 15:00
Before 12:00
FAQs about All Riviera Resort
What type of breakfast is offered and what are the serving hours?
Guests can select their breakfast from an ample buffet. The specific serving hours are not mentioned.
Are pets allowed at the hotel?
Pets are not allowed at the property. Service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in time starts at 15:00 and check-out time ends at 12:00. Early or late check-in/check-out availability and costs are not specified.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including accessible public areas and facilities. Specific features such as elevators and step-free entrances are not detailed.
Where is the hotel located in relation to key landmarks?
The hotel lies beside the beach at the heart of Playa del Carmen, within one street of the Quinta Avenida. It is approximately a 3-minute walk to the ferry to Cozumel and 40 minutes from Cancún international airport. A bus stop is just 150 m away, and the Plaza Central is 250 m away.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool, which includes a children's pool. Operational hours and seasonal availability are not specified.
What are the policies for guests staying with children?
Children of all ages are welcome at the property. Additional fees may apply for children using existing beds.
What are the policies regarding extra beds and cribs?
Cribs and extra beds are available, but specific details about availability, age applicability, and associated costs are not provided. It is recommended to contact the hotel for more information.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 59.198231977283484USD
- 2026-10-21: 53.931903009407044USD
- 2026-10-22: 54.29726412852479USD
- 2026-10-23: 53.67004873389817USD
- 2026-10-24: 54.016098459045416USD
- 2026-10-25: 52.364655060268404USD
- 2026-10-26: 54.016098459045416USD
- 2026-10-27: 45.62531706026841USD
- 2026-10-28: 46.58688051220703USD
- 2026-10-29: 46.30604476891709USD
- 2026-10-30: 46.824513063705446USD
- 2026-10-31: 48.606761484699256USD
- 2026-11-01: 71.4594460602684USD
- 2026-11-02: 73.46102255638124USD
- 2026-11-03: 74.73559169745637USD
- 2026-11-04: 73.83907512190247USD
- 2026-11-05: 81.86458538143158USD
- 2026-11-06: 81.32451763312531USD
- 2026-11-07: 74.33594396317292USD
- 2026-11-08: 81.33531521750642USD
- 2026-11-09: 74.33594396317292USD
- 2026-11-10: 73.84987270628358USD
- 2026-11-11: 74.73559169745637USD
- 2026-11-12: 73.91468392110444USD
- 2026-11-13: 74.78960532789613USD
- 2026-11-14: 73.91468392110444USD
- 2026-11-15: 74.33594396317292USD
- 2026-11-16: 73.46102255638124USD
- 2026-11-17: 74.73559169745637USD
- 2026-11-18: 73.83907512190247USD
- 2026-11-19: 74.73559169745637USD
- 2026-11-20: 73.91468392110444USD
- 2026-11-21: 76.37458788090515USD
- 2026-11-22: 73.91468392110444USD
- 2026-11-23: 74.73559169745637USD
- 2026-11-24: 75.66286424947357USD
- 2026-11-25: 74.78960532789613USD
- 2026-11-26: 73.46102255638124USD
- 2026-11-27: 74.78960532789613USD
- 2026-11-28: 73.91468392110444USD
- 2026-11-29: 74.33594396317292USD
- 2026-11-30: 66.76408649885559USD
- 2026-12-01: 67.94145167196656USD
- 2026-12-02: 66.76408649885559USD
- 2026-12-03: 67.94145167196656USD
- 2026-12-04: 67.13134147999573USD
- 2026-12-05: 67.56339910644532USD
- 2026-12-06: 67.14214334913254USD
- 2026-12-07: 67.94145167196656USD
- 2026-12-08: 67.17454467178727USD
- 2026-12-09: 67.94145167196656USD
- 2026-12-10: 69.58232029365921USD
- 2026-12-11: 67.91985221844864USD
- 2026-12-12: 67.14214334913254USD
- 2026-12-13: 67.91985221844864USD
- 2026-12-14: 64.7201080602684USD
- 2026-12-15: 67.94145167196656USD
- 2026-12-16: 67.14214334913254USD
- 2026-12-17: 67.61740845212937USD
- 2026-12-18: 67.14214334913254USD
- 2026-12-19: 67.91985221844864USD
- 2026-12-20: 66.4089830848999USD
Popular amenities
Swimming pool
Non-Smoking Rooms
Refrigerator
Housekeeping
Safe-Deposit Box
Hair Dryer
Services
Housekeeping
Safe-Deposit Box
Luggage Storage
24-Hour Front Desk
General
Non-Smoking Rooms
Refrigerator
Hair Dryer
Shower
Activities
Swimming pool
Golf Course (nearby)
Pool (Outdoor)
Terrace